Case 1:19-cv-11586-FDS Document 366-2 Filed 03/30/22 Page 1 of 7
`Case 1:19-cv-11586-FDS Document 366-2 Filed 03/30/22 Page 1 of 7
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`EXHIBIT B
`EXHIBIT B
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`Case 1:19-cv-11586-FDS Document 366-2 Filed 03/30/22 Page 2 of 7
`10/29'2021 10:30:37 AM
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`+e Howdo| use GPS on mi
`G Q @ helpfitbit.com/articles/en_US/Help_article/1874.htm
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`& Collapseall
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`fitbit
`
`HELP
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`MANUALS
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`Search
`
`How do | use GPS on myFitbit device?
`
`Elevate your workouts by capturing GPS data with certain Fitbit devices. If your device doesn’t have GPS, use
`the Fitbit app to record GPSdata.
`
`Note: To use connected or phone GPS, makesure that Allow Location AccessIs set to AlwaysorAll the time for the Fitbit
`app on your phone.
`
`~ Does myFitbit device have GPS?
`
`Device Name
`
`GPS Type
`
`Fitbit Charge 4
`Fitbit Charge 5
`
`Dynamic GPS*
`Built-in GPS
`Phone (connected) GPS
`
`Built-in GPS
`
`Phone (connected)
`GPS**
`
`Fitbit lonic
`Fitbit Sense
`Fitbit Versa 3
`
`Fitbit Blaze
`Fitbit Charge 2
`Fitbit Charge 3
`Fitbit Inspire HR
`Fitbit Inspire 2
`Fitbit Luxe
`Fitbit Versa
`Fitbit Versa 2
`Fitbit Versa LE
`
`“If your phoneis nearby, these devices use the GPS sensors on your phone to capture GPS data insteadofthe built-in GPS sensors on your device. This option
`preservesbattery life on your device. For more information about your device's battery life, see the related help article.
`
`“Devices with phone (connected) GPS use the GPS sensors on your phone to capture GPS data. Keep your phone near your device during your workout.
`
`~ How dol get my Fitbit device to connect to GPS?
`
`“ Built-in GPS
`
`BEST PRACTICES
`
`+ Charge your device to at least 80%,as built-in GPS can cause the battery to drain more quickly.
`+ Go outside; then connect to GPS and start your exercise. To make sure the GPS connection Is stable, you can walt
`up to 30 seconds after you see "Connected" on your device's screen to tap the play Icon © and begin moving.
`+ Sync your device regularly with the Fitbit app (at least once every 24 hours) to reduce thetimeIt takes for the bullt-
`in GPS sensors to connect to GPSsatellites. Make sure the location permission for the Fitbit app on your phoneIs
`always allowed. For Instructions, see the Apple help article or the Google (Android) help article.
`
`+ Check that GPSIs turned on for the exercise. Note that only exercises where you coverphysical distance use GPS.
`For more Information, see How do| turn on GPSfor an exercise on my Fitbit device?
`
`TROUBLESHOOTINGTIPS
`
`If your device can’t connect to GPSsatellites, or If gaps appear In the map of yourroute,try thesetips:
`+ Follow the recommendations for wearing your device for exercise. For more Information, see How do | wear my
`Fitbit device?
`
`+ Try loosening the band 1 notch.
`+ Make sure your device doesn't touch your wrist bone.
`+ Wait until GPS Is connectedto start the exercise.
`
`PNA-FB0016645
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`Case 1:19-cv-11586-FDS Document 366-2 Filed 03/30/22 Page 3 of 7
`Case 1:19-cy-t186EDS. oPQGHMent 366:4,,.led 03/30/22.age 3 of 7
`ote
`that IT you
`Nn area, connecting to GPS satel
`Heavily wooded areas andtall buildings can Increase the ilmeIt takes to connect to GPSsatellites.
`If GPS didn’t connect the first time, walt 5 minutes before you start the exercise again.
`+
`+ (Charge 4 and Charge 5)If your tracker doesn't connect to GPSsatellites, you can end the exercise, change the
`GPS modeto Phone GPS,andstart the exercise again. To change the GPS mode, see How do | manage the
`GPS settings on myFitbit device?
`+ To reduce the time It takes for your device to connect to GPSsatellites, hold your arm parallel! to your body near
`your head andatleast 2 Inches away from you when you connect to GPS and start an exercise.
`
`
`
`«Phone (connected) GPS
`
`REQUIREMENTS
`
`+ Go outside; then connect to GPS andstart your exercise.
`+ Makesure that your device can sync with the Fitbit app. For more Information, see How do Fitbit devices sync their
`data?
`
`+ Confirm that the Fitbit app can use your phone's GPS sensors:
`~ iPhones
`
`@ Confirm that the Fitbit app can use yourlocation (Allow Location AccessIs set to Always). For
`Instructions, scc the Apple help article.
`
`i) Confirm that Background App Refresh Is turned onfor the Fitbit app. For instructions, see the Apple
`help article.
`
`# Android phones
`
`@® Confirm that the Fitbit app can use yourlocation (Allow Location AccessIs set to All the Time). For
`Instructions, see the Google (Android) help article.
`
`6 Confirm that Background App Refresh Is turned on for the Fitbit app. Open the Settings app on your
`phone. ForInstructions, see the Google (Androld) help article.
`
`+ Check that GPSIs turned on for the exercise. Note that only exercises where you cover physical distance use GPS.
`For more Information, see How do| turn on GPSfor an exercise on my Fitbit device?
`« Makesure that your phone !Is within 30 feet of your device.
`+ Note that heavily wooded areas andtall bulldings can Increase the timeIt takes to connect to GPSsatellites.
`
`TROUBLESHOOTING STEPS
`
`See If GPS connects after each step.
`
`@ Force quit, and reopen the Fitbit app to refresh the connection with your device. ForInstructions, see the Apple
`help article or the Geogle (Android) help article.
`
`@ On your phone, go to Settings > Bluetooth and turn Bluetooth off and back on.
`
`® Restart your phone.
`
`“ How dol turn on GPS for an exercise on myFitbit device?
`
`“« Blaze
`
`oe In the Fitbit app, open Exercise Shortcuts. For more information, sce How do| track my workouts with my Fitbit
`device?
`
`& Tap the exercise you wantto track, and make sure Connected GPS Is turned on.
`If GPS doesn't connect, confirm GPS Is enabled on your device:
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`PNA-FB0016646
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`Case 1:19-cv-11586-FDS Document 366-2 Filed 03/30/22 Page 4 of 7
`Case 1:19-cv-11586-FDS Document 366-2 Filed 03/30/22 Page 4 of 7
`OnBlaze, tap the Exercise screen, andfind the exercise you wantto track.
`
`@ Tap the gear Icon, and make sure Use Phone GPSIs on.
`
`“” Charge 2
`
`oe In the Fitbit app, open Exercise Shortcuts. For more information, see How do | track my workouts with my Fitbit
`device?
`
`eo Tap the exercise you wantto track, and make sure Connected GPS Is turned on.
`
`“« Charge 3 and Charge 4
`
`@ Open the Exercise app es and swipeto find the exercise you wantto track.
`
`e Swipe up, and make sure GPS Is On.
`
`6 Press the button to return to theactivity screen.
`
`” Charge 5 and Luxe
`
`© Swiperight or left to the Exercise app EF. then swipeupto find an exercise.
`
`e Tap to choose an exercise, then swipe up through the exercise settings.
`
`e Tap GPSto turnit on.
`
`6 Swipe downto return to the exercise screen.
`
`“A Inspire HR and Inspire 2
`
`Openthe Sellings app
`
`and make sure Phone GPSIs On.
`
`« lonic, Versa, Versa Lite Edition, and Versa 2
`
`6 Open the Exercise app x& and swipeto find the exercise you wantto track.
`
`@ Tap the gear Icon CoH and make sure GPS (Connected GPSfor Versa series) is On.
`
`6 Press the back button to return to the activity screen.
`
`“” Sense and Versa 3
`
`Open the Exercise app & and swipeto find the exercise you wantto track.
`
`Swipe up from the bottom of the screen to open the exercise settings.
`
`In the GPS section, tap the switch Icon (_@) to turn on GPS.
`
`Swipe downto return to the exercise screen.
`
`“ How do|start an exercise with GPS on myFitbit device?
`
`@ Gooutside, then open the Exercise app x on your device and tap an exercise. Only activities where you cover
`physical distance offer GPS tracking.
`
`® Wait a few moments for GPS to connect.
`
`@ Tap the play Icon B® to start the exercise.If the GPS signal disconnects, your phone or Fitbit device continues to
`searchfor a signal.
`
`Note:If you previously turned off GPS for an exercise, turn It back on before youstart the activity.
`
`“ How do | manage the GPSsettings on my Fitbit device?
`
`”™ Charge 4
`
`On your tracker, open the Settings app a > GPS Settings > tap to update a setting. Note that GLONASS and Low Power
`Modearefor Bullt-in GPS only.
`
`Setting
`
`How It Works
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`PNA-FB0016647
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`Case 1:19-cv-11586-FDS Document 366-2 Filed 03/30/22 Page 5 of 7
`Case 1:19-cv- 11586- FDS. Document 366-2 Filed 03/30/22 Paage 5 of 7
`Dynamic: Charge 4 sets the GPS typeat the start of the workout. If you take your phonewit!
`you, Charge 4 uses your phone’s GPS sensors to map yourroute.If your phone Is nearby but not
`moving whenyoustart the exercise, Charge 4 usesbuilt-in GPS.
`+ Built-in GPS: Charge 4 uses bullt-in GPS sensors to track your route, pace, distance, and other
`stats. This option can reducebattery life on your tracker.
`+ Phone GPS: Charge 4 uses your phone’s GPS sensorsto track your route, pace, distance, and
`otherstats. This option can help preserve battery life on your Fitbit device.
`
`GPS Mode
`
`Note:If the GPS signal Is lost during the exercise, Charge 4 doesn't switch to a different GPS type.
`
`For exercises with bullt-in GPS,this setting can shorten the timeIt takes for Charge 4 to find a GPS
`signal and enhance GPS performance.
`Note: Turning on this option can reducebattery life on yourtracker.
`
`For exercises with bullt-In GPS that last more than an hour, this setting can preserve battery Ife on
`Charge 4. To enhancebullt-In GPS performance,turn off the Low Power Mode option.
`
`Note: Turning off this option can reducebattery life on yourtracker.
`
`GLONASS
`
`Low Power
`Mode
`
`“” Charge 5
`
`Swipe downfrom the clock screen and tap the Settings app @ to openit, then tapGPS > GPS.
`Setting
`How It Works
`
`GPS Mode
`
`+ Dynamic: Your tracker sets the GPStype at the start of the workout.If you take your phone with
`you, your tracker uses your phone’s GPS sensors to map yourroute.If your phone Is nearby but
`not moving when youstart the exercise, your tracker uses bulltin GPS.
`+ Built-in GPS: Your tracker uses built-in GPS sensors to track your route, pace, distance, and other
`stats. This option can reducebattery life on yourtracker.
`+ Phone GPS:Your tracker uses your phone’s GPS sensorsto track your route, pace, distance, and
`otherstats. This option can help preserve battery life on your Fitbit device.
`
`Note: If the GPS signal Is lost during the exercise, Charge 5 doesn't switch to a different GPS type.
`
`“ How dolsee GPS data captured by myFitbit device?
`
`—~
`—
`After you end your workout, open the Fitbit app and tap the ExerciseilleEMog ) to see a workoutIntensity map that shows
`yourroute, distance, heart-rate zones, and pace. Tap the map to see detalled stats about your workout.
`
`O18
`
`@ bIstaNCEEXERCISE LARS
`Mite
`Pace
`1.00
`1.00
`1.00
`
`Note:If the GPS signalIs lost during the exercise, a map might not appearIn the Fitbit app.
`
`“ How dol usethe Fitbit app to capture GPS data?
`
`If your Fitbit device doesn't have GPS,use the Fitbit app on your phone to capture your route, distance, pace, and more.
`
`“ iPhones
`
`oe Confirm that the Fitbit app can use your phone's GPS sensors:
`
`PNA-FB0016648
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`Case 1:19-cv-11586-FDS Document 366-2 Filed 03/30/22 Page 6 of 7
`Case 1:19-cv-11586-FDS Document 366-2 Filed 03/30/22 Page 6 of 7
`Confirm that the Fitbit app can use yourlocation (Allow Location AccessIs set to Always). For
`Instructions, sec the Apple help article.
`
`@ Confirm that Background App Refresh Is turned on for the Fitbit app. For Instructions, see the Apple
`helparticle.
`
`Tap the Today tab -2i- and tap the gray + Icon on the Exercisetile.
`Tap Track at the top.
`
`Choose anactivity: run, walk, or hike.
`
`To hear cues during your activity, tap Cues and set the type, frequency, and volume.
`
`Tap Start. During the activity, swipe left to see a GPS map.
`
`When you're done, tap Pause, then tap and hold Finish.
`
`Review your workout summary.
`
`“ Android phones
`
`@ Confirmthat the Fitbit app can use your phone's GPS sensors:
`@ Confirm that the Fitbit app can use yourlocation (Allow Location AccessIs setto All the Time). For
`Instructions, see the Google (Androld) helparticle.
`
`@ Confirm that Background App Refresh Is turned onfor the FitbIt app. Open the Settings app on your
`phone.Forinstructions, see the Google (Android) help article.
`
`Tap the Today tab «ifs then tap the gray + Icon on the Exercisetile.
`Tap the stopwatchIcon In the top right
`> Tracking at the top.
`
`Choose anactivity: run, walk, or hike.
`
`To hear cues during youractivity, tap Cues and set the type, frequency, and volume.
`
`Tap Start. During the activity, swipe left to see a GPS map.
`
`When you're done, tap Pause, then tap and hold Finish.
`
`Review your workout summary.
`
`“ Howaccurate is GPS data?
`
`For more information, see How accurate are Fitbit devices?
`
`“ Can!l download GPS data?
`
`For more Information, see How do | export my Fitblt account data?
`
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