Case 1:19-cv-11586-FDS Document 343-8 Filed 03/02/22 Page 1 of 4
`Case 1:19-cv-11586-FDS Document 343-8 Filed 03/02/22 Page 1 of 4
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`EXHIBIT AH
`EXHIBIT AH
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`Case 1:19-cv-11586-FDS Document 343-8 Filed 03/02/22 Page 2 of 4
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`Case _1:19-cv-11586-FDSDocument343-8Filed03/02/22Page 2 of 4
`11/11/2021 1:36:10 PM
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`https://communityfitbit.comt5Other-Charge-Trackers/Cardio-Fitness-Score-is-not-updating-information/m-p/2710284
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`ite Cardio Fitness Score is not updat
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`Cc
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`to
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`@ community.fitbit.com/t5/Other-Charge-Trackers/Cardio-Fitness-Score-is-not-updating-information/m-p/27 10284
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`» Cardio Fitness Score is not updating information
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`Cardio Fitness Score is not updating information
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`05-13-2018 22:50 - last edited on 09-08-2020 18:54 by MatthewFitbit
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`%
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`vee
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`PurpleTigga
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`Jogger
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`@27060
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`This year I’ve been tracking my cardio fitness score and have watched it go up from goodto the upper
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`end of the very good / excellent section. In the last couple of months | have lost a lot of weight and done
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`a lot more exercise but the score just showsthat | register at 30 (average) and it hasn’t moved from that at
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`all for at least 8 weeks. It hasnt budged from 30 either (so hasn’t gone lower or higher) which suggests to
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`me it isn’t working rather than it reflecting an accurate score. Why would that be?
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`Another indication it might be broken is that it shoes my score as a single dot along the scoreline rather
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`than the target circles it used to show but maybe this is an updated thing.
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`Labels: Charge 2
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`iw) 0 Votes
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`Reply
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`4 REPLIES
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`! ;
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`MarreFitbit
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`9
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`Fitbit Moderator
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`@ 38813 ¥ 3896
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`wh 11692
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`05-29-2018 09:44
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`ees
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`Welcome to the Fitbit Community @PurpleTigga, hope you're doing great today! & It is normal for your
`Cardio Fitness Score to change after a run of 10 minutes or more using Connected GPS. The app is
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`designed to recalculate your fitness score based on the results of the run. Prior to the run, it used an
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`estimated fitness score based on your profile information.
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`Wecan provide a more precise estimate of your score using the relationship between pace and heart rate
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`during your runs. This is because individuals with higher VO2 Max have a lowerheart rate while running
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`at the same pace comparedto individuals with lower VO2 Max. If you're able to run at a comfortable pace
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`for at least 10 minutes, use multisport mode on your Charge 2 to track a run with GPS. We recommend
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`running on flat terrain as much as possible since only the flat sections of your run count towards your
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`score estimate. You may need to go on several runs that are at least 10 minutes in length to affect your
`score.
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`Said that, if your cardio fitness hasn't changed sofar, it may be due to several factors including a
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`stationarylifestyle, which could have negative effects on long term health like an increasedrisk for
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`developing high blood pressure and coronary heart disease.
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`PNA-FB0016665
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`Case 1:19-cv-11586-FDS Document 343-8 Filed 03/02/22 Page 3 of 4
`Case 1:19-cv-11586-FDS Document 343-8 Filed 03/02/22 Page 3 of 4
`The two ways to improve your score are exercise and healthy weight loss. Increased exercise may help
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`you improve your score by up to 20 percent over a period of two to three months.
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`While an increase in moderate exercise can be helpful, including high-intensity intervals in your workouts
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`if you're able can be an effective way to see noticeable inprovement. Interval training includes any
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`workout that alternates between intense bursts of activity followed by periods of lower intensity activity or
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`rest. Both endurancetraining and interval training studies showed increases in participants’ VO2 Max, but
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`interval training yielded moresignificant improvements.
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`Additionally, healthy weight loss (primarily by lowering your body fat percentage) can contribute to an
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`increase in your cardio fitness score. On the other hand, unhealthy weight loss (lowering your muscle
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`mass) can have a negative effect on your score. If you’ve entered a healthy weight loss goal into your
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`Fitbit profile, the graph showsthe potential improvement to your score.If your weight loss goal would
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`lower your Body Mass Index (BMI) into the underweight range, potential improvement to your score won't
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`be displayed.
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`For the best estimate, try the following tips:
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`* Go for long runs (at least 10 minutes long) on flat terrain.
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`* Complete multiple runs to help improve accuracy.
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`e Run ata faster pace if you're able to do so. You don’t have to run at maximum speed but higher-
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`intensity runs provide a more accurate estimate.
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`Maria|Community Moderator, Fitbit
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`Giveit a try ard let me knowif your Fitness Score changes! @»
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`Was mypost helpful? Give it a thumbs up to show yourappreciation! Of course,if this was the answer you were looking for, don't
`forget to makeit the Best Answer! Als...
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`aw) 1Vote
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`Reply
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`les
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`SallieS
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`Jogger
`@2v 02
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`09-03-2019 00:55
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`mee
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`| have the same problem. Myfitness score is displayed as a 30, although it had been up to 42.
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`Thus has happened since the new firmware update. Everything else seems to be working fine.
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`So | think it's a technical issue. Any ideas Fitbit?
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`9]
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`08-04-2020 19:54
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`JAM1984TX
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`| am having this issue now.
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`Jogger
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`@27060
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`x) 2 Votes
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`Reply
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`vee
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`PNA-FB0016666
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`Case 1:19-cv-11586-FDS Document 343-8 Filed 03/02/22 Page 4 of 4
`Case 1:19-cv-11586-FDS Document 343-8 Filed 03/02/22 Page 4 of 4
`x) O Votes
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`Reply
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`las
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`SallieS
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`Jogger
`@2v 062
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`08-05-2020 01:09
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`vee
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`My Fitbit was not functioning properly and a few weekslater lost the heart rate monitor function. It was
`nearly two year's old and was replaced under warranty.
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`Sent from Yahoo Mail on Android
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`a) O Votes
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