`(12) Patent Application Publication (10) Pub. No.: US 2002/0174360 A1
`(43) Pub. Date:
`NOV. 21, 2002
`Ikeda
`
`US 20020174360A1
`
`(54) SERVICE PROVIDING SYSTEM
`
`Publication Classi?cation
`
`(76) Inventor: Kiyokazu Ikeda, Tokyo (JP)
`
`Correspondence Address:
`Jay H Maioli
`Cooper & Dunham
`
`1185 Avenue of the Amencas
`New York, NY 10036 (US)
`
`21 A 1' N ‘I
`(
`)
`pp
`0
`(22) PCT Filed:
`
`(86) PCT No;
`
`10 088 148
`/
`’
`Jun_ 29 2001
`’
`PCT/JP01/05664
`
`(
`)
`30
`
`g
`PP
`y
`Forei nA lication Priorit Data
`
`Jun. 29, 2000 (JP) .................................... .. 2000-201462
`Jun. 21, 2001 (JP) .................................... .. 2001-188724
`
`............ .. H04L 9/00
`(51) Int. Cl.7 .
`(52) US. Cl. .......................................... .. 713/200; 713/168
`
`(57)
`
`ABSTRACT
`
`To expand the after-sales services offered for a product
`.
`.
`.
`purchased by a user, a service server that provides services
`accesses a speci?ed navigation system, Which is the product
`purchased by the user, using a device ID that is uniquely
`assigned to the navigation system, and then transmits service
`information to the speci?ed navigation system. In other
`Words, the service server actively accesses a navigation
`system, Which is fundamentally one of countless terminal
`pp
`p
`a aratuses on a communication network, and rovides
`service information to that navigation system. By operating
`in this Way, a great variety of services can be provided
`Whenever appropriate.
`
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`I00
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`Navigation System
`[Navigation ID]
`
`@
`
`200
`
`[ Mobi le ID]
`
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`FIG. 75’
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`Patent Application Publication Nov. 21, 2002 Sheet 13 0f 16
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`FIG. 74
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`Patent Application Publication Nov. 21, 2002 Sheet 14 0f 16
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`US 2002/0174360 A1
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`Patent Application Publication Nov. 21, 2002 Sheet 15 0f 16
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`FIG. 16'
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`Nov. 21, 2002 Sheet 16 of 16
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`US 2002/0174360 A1
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`Nov. 21, 2002
`
`SERVICE PROVIDING SYSTEM
`
`TECHNICAL FIELD
`
`[0001] The present invention relates to a system con
`structed so that an electronic appliance mounted in a moving
`body, such as a car and the like, can communicate via a
`communications netWork With a mobile personal terminal
`apparatus such as a server, a mobile phone and the like. This
`invention relates to a system in Which a user that has
`purchased the electronic appliance can have the electronic
`appliance receive transmitted data and execute various
`operations in accordance With the received data, thereby
`alloWing the user to make use of a variety of services
`provided by the system.
`
`BACKGROUND ART
`
`[0002] Car navigation systems are becoming increasingly
`popular. The basic function of such devices is to locate the
`current position of a moving car, for eXample, and to display
`this position on a map to inform the user of the current
`position of the car.
`
`[0003] In recent years, some car navigation systems have
`been additionally equipped With mobile Wireless terminal
`apparatuses that enable them to connect to the Internet. As
`a usage pattern thereof, this kind of navigation system may
`be used to connect to Websites located on the Internet to
`obtain information about shops and restaurants located in a
`speci?c area, upcoming events, the Weather, etc. This infor
`mation is then displayed to the user via the display unit of
`the car navigation system.
`
`[0004] When a customer purchases a product, it is com
`mon for the manufacturer or retail outlet to provide a variety
`of useful services to the customer. Such services are often
`referred to as “after-care” or “after-sales services”. The kind
`of car navigation system mentioned above is of course itself
`a product, Which has been purchased by the oWner of the car
`in Which it is ?tted, for eXample. Accordingly, if the manu
`facturer of this car navigation system or the retail outlet that
`sold it Were able to offer an after-sales service for the system,
`this Would be very convenient for the user and Would
`increase an added value for those companies’ products.
`
`[0005] At present, businesses are limited to providing
`after-sales services through noti?cations sent through the
`mail or by electronic mail. This places a restriction on What
`kind of services may be provided.
`
`[0006] If businesses Were able to set up a service provid
`ing server on the Internet, for example, and directly transmit
`data related to services to car navigation systems that are
`capable of connecting to the Internet, it Would become
`possible to provide after-sales services to users in a more
`direct manner.
`
`[0007] With current technology, a car navigation system is
`only able to connect to the Internet, so that it is not possible
`for a server to access a car navigation system as in the above
`eXample. Therefore, even if services Were provided using
`the Internet connectability of a conventional car navigation
`system, the user Would have to knoW the address (URL
`Uniform Resource Locator) of the server providing the
`services and operate the car navigation system so as to make
`the car navigation system access the service providing
`server. Putting this in other Words, When the business needs
`
`to provide a service to a customer, it is not able to access the
`car navigation system and immediately provide the service.
`This prevents businesses from providing a full range of
`services to customers.
`
`DISCLOSURE OF THE INVENTION
`
`[0008] The present invention Was implemented in vieW of
`the problems described above, and provides service provid
`ing systems With the constructions described beloW.
`
`[0009] The service providing system according to a ?rst
`aspect of the present invention is composed of at least a
`plurality of electronic appliances, a service server, and a
`communication netWork, each electronic appliance being
`equipped With a Wireless communication terminal function,
`being mounted in a moving body and being assigned a
`unique device ID, and the service server having a function
`for providing a predetermined service and storing the unique
`device ID for each electronic appliance to Which services
`can be provided.
`[0010] This service providing system is further equipped
`With a transmission means for using a device ID to provide
`access, via the communication netWork, from the service
`server to a speci?ed electronic appliance to Which a speci
`?ed service needs be provided and transmitting service
`information, Which has a predetermined content for realiZing
`the speci?ed service, to the speci?ed electronic appliance.
`
`[0011] Another aspect of the present invention is a service
`providing system, including a plurality of electronic appli
`ances, a service server, and a communication netWork, each
`electronic appliance being equipped With a Wireless com
`munication terminal function, being mounted in a moving
`body and being assigned a unique device ID, and the service
`server having a function for providing a predetermined
`service and storing the unique device ID for each electronic
`appliance to Which services can be provided, the service
`providing system comprising: ?rst transmission means for
`providing access, via the communication netWork, from an
`electronic appliance to the service server and transmitting
`information, Which has a predetermined content that can be
`used by a speci?ed service, from the electronic appliance to
`the service server; and second transmission means for using
`a device ID to provide access, via the communication
`netWork, from the service server to a speci?ed electronic
`appliance to Which a speci?ed service needs be provided and
`transmitting service information, Which has a predetermined
`content for realiZing the speci?ed service, to the speci?ed
`electronic appliance.
`
`[0012] Another aspect of the present invention is a service
`providing system, including a plurality of electronic appli
`ances, a plurality of mobile communication terminal appa
`ratuses, and a communication netWork, each electronic
`appliance being equipped With a Wireless communication
`terminal function, being mounted in a moving body and
`being assigned a unique device ID, and each mobile com
`munication terminal apparatus being assigned a unique
`terminal ID, the service providing system comprising: trans
`mission means for using a device ID to provide access, via
`the communication netWork, from one of the mobile com
`munication terminal apparatuses to a speci?ed electronic
`appliance, and transmitting service information, Which
`includes a predetermined content for realiZing a speci?ed
`service to be provided, to the speci?ed electronic appliance.
`
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`[0013] Another aspect of the present invention is a service
`providing system, including a plurality of electronic appli
`ances, a plurality of mobile communication terminal appa
`ratuses, and a communication network, each electronic
`appliance being equipped With a Wireless communication
`terminal function, being mounted in a moving body and
`being assigned a unique device ID, and each mobile com
`munication terminal apparatus being assigned a unique
`terminal ID, the service providing system comprising: ?rst
`transmission means for providing access, via the communi
`cation netWork, from an electronic appliance to one of the
`mobile communication terminal apparatuses and transmit
`ting information, Which has a predetermined content that can
`be used by a speci?ed service, from the electronic appliance
`to the mobile communication terminal apparatus; and sec
`ond transmission means for using a device ID to provide
`access, via the communication netWork, from one of the
`mobile communication terminal apparatuses to a speci?ed
`electronic appliance and transmitting service information,
`Which has a predetermined content for realiZing a speci?ed
`service, to the speci?ed electronic appliance.
`[0014] By having the constructions described above, an
`electronic appliance that is equipped With a Wireless com
`munication terminal function and ?tted in a moving body is
`the target of the services provided in the present invention,
`Which is to say, the target of service information that is
`transmitted. In each of the above constructions, a device ID
`that is uniquely assigned to each electronic appliance is used
`to access a speci?ed electronic appliance, thereby making it
`possible to transmit service information to the speci?ed
`electronic appliance. In other Words, service information can
`be transmitted by actively performing access to an electronic
`appliance that fundamentally exists as one of many and
`unspeci?c terminal apparatuses on a communication net
`Work.
`
`[0015] As a different aspect of the present invention, the
`folloWing construction may be used.
`
`[0016] A service providing system is composed of an
`electronic appliance, a communication netWork, a commu
`nication terminal apparatus, and an authentication server, the
`electronic appliance being one of
`an electronic appliance
`that is mounted in a moving body and is equipped With a
`mobile communication terminal function and (ii) a mobile
`communication terminal apparatus, the communication ter
`minal apparatus being set up With a ?xed access path to the
`communication netWork, and the authentication server being
`connected to the communication netWork, the service pro
`viding system comprising: access means that enables the
`communication terminal apparatus to access one of the
`electronic appliances via the communication netWork using
`a device ID that has been assigned uniquely to the electronic
`appliance, the communication terminal apparatus accessing
`the electronic appliance only through the authentication
`server; terminal ID generating means, provided on the
`communication netWork, for generating a terminal ID for the
`communication terminal apparatus using information that
`identi?es an access path by Which the communication ter
`minal apparatus accesses the communication network;
`authentication process means, provided in the authentication
`server, for using the terminal ID to perform a authentication
`process for the communication terminal apparatus that has
`accessed the authentication server and alloWing the com
`munication terminal apparatus to access the electronic appli
`
`ance only When the communication terminal apparatus has
`been authenticated; and transmission/reception means for
`receiving and transmitting service information, Which has a
`predetermined content for realiZing a speci?ed service,
`betWeen the communication terminal apparatus that has
`been authenticated by the authentication process means and
`the electronic appliance.
`
`[0017] With the above construction, a communication
`terminal apparatus is set up in an essentially static manner in
`the home or at a business, for example, so that the access
`path by Which the communication terminal apparatus
`accesses the communication netWork is ?xed. When com
`munication is performed With an electronic appliance that is
`conceived as being something that moves due to it having
`been mounted in a moving body or being carried by a user,
`the communication terminal apparatus can access a speci?ed
`electronic appliance by using the device ID of the electronic
`appliance. Once access has been performed, a desired ser
`vice can be provided through the transmitting and receiving
`of service information.
`
`[0018] Putting this in other Words, With the above con
`struction also, services can be provided by actively perform
`ing access to an electronic appliance that fundamentally
`exists as one of many and unspeci?c terminal apparatuses on
`a communication netWork and transmitting information to
`and from the electronic appliance.
`
`[0019] In addition, With the above construction, access
`from the communication terminal apparatus to the electronic
`appliance is performed via an authentication server. An
`authentication process is performed using a terminal ID that
`is generated during access, and access is performed from the
`communication terminal apparatus to the electronic appli
`ance only after the access has been authenticated.
`
`[0020] By doing so, the provision of services can be
`restricted to users Whose terminal IDs have been registered.
`Putting this in other Words, users that do not have the right
`to make use of services, such as users Who have not paid the
`required fees, can be prevented from making use of the
`provided services.
`[0021] The terminal ID is generated using information that
`identi?es the access path taken from the communication
`terminal apparatus to at least the communication netWork.
`While it Would be easy for users to tamper With an ID that
`corresponds to an address or a serial number of the com
`munication terminal apparatus, it is virtually impossible for
`a user to tamper With the information that speci?es the
`access path since such information is managed by a com
`munication service provider. As a result, the terminal IDs
`used in the present invention are safe from tampering.
`
`BRIEF DESCRIPTION OF THE DRAWINGS
`
`[0022] FIG. 1 shoWs an example construction for a ser
`vice providing system according to a ?rst embodiment of the
`present invention.
`
`[0023] FIG. 2 is an explanatory diagram of an example
`construction for a navigation system according to the present
`embodiment.
`
`[0024] FIG. 3 is a block diagram shoWing one example of
`the internal construction of a navigation system according to
`the present embodiment.
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`[0025] FIG. 4 is a block diagram showing one example of
`the internal construction of a mobile phone according to the
`present embodiment.
`[0026] FIG. 5 is a block diagram shoWing one example of
`the internal construction of an application server that is
`provided on a Wireless telephone communication netWork
`according to the present embodiment.
`[0027] FIG. 6 is a block diagram shoWing one example of
`the internal construction of a service server according to the
`present embodiment.
`[0028] FIG. 7 is a ?oWchart shoWing the procedure used
`to provide a service that updates system softWare.
`[0029] FIG. 8 is a ?oWchart shoWing the procedure used
`to provide a service that performs a security check on a
`vehicle based on a request from a mobile phone.
`
`[0030] FIG. 9 is a ?oWchart shoWing the procedure used
`to provide a service Where the locks of a vehicle can be
`controlled using a mobile phone.
`[0031] FIG. 10 is a ?oWchart shoWing the procedure used
`When providing a service that has update data on map
`information doWnloaded from a service server by a naviga
`tion system.
`[0032] FIG. 11 is an explanatory diagram shoWing an
`example construction for a service providing system accord
`ing to a second embodiment of the present invention.
`
`[0033] FIG. 12 is a block diagram shoWing one example
`of the internal construction of a personal computer.
`[0034] FIG. 13 is a block diagram shoWing one example
`of the internal construction of an authentication server in the
`present embodiment.
`[0035] FIG. 14 is a conceptual diagram of a ?rst example
`procedure for registering a PC-ID in the present embodi
`ment.
`
`[0036] FIG. 15 is a conceptual diagram of a second
`example procedure for registering a PC-ID in the present
`embodiment.
`[0037] FIG. 16 is a conceptual diagram of a third example
`procedure for registering a PC-ID in the present embodi
`ment.
`
`[0038] FIG. 17 is a ?oWchart shoWing a procedure for
`providing a service Where a personal computer obtains
`present position information for a navigation system.
`BEST MODE FOR CARRYING OUT THE
`PRESENT INVENTION
`[0039] The folloWing describes tWo service providing
`systems that are embodiments of the present invention.
`These service providing systems provide services to a user
`Who has purchased a car navigation system that is ?tted in
`a car, With the provided services including at least an
`after-sales service for the car navigation system.
`[0040] The present embodiments are described in the
`folloWing order.
`[0041] 1. Service Providing System (First Embodi
`ment)
`[0042] 1-1. Overall Construction
`[0043] 1-2. Overall Construction of a Navigation
`System
`
`[0044] 1-3. Internal Construction of a Main Navi
`gation Unit
`
`[0045] 1-4. Internal Construction of a Mobile
`Phone
`
`[0046] 1-5. Internal Construction of an Application
`Server
`
`[0047] 1-6. Internal Construction of a Service
`Server
`
`[0048] 2. Example of Service Provision by the
`Present System
`
`[0049] 3. Example Procedure
`Providing System (Second
`
`Service
`[0050] 4.
`Embodiment)
`[0051] 4-1. Overall Construction
`
`[0052] 4-2. Internal Construction of a Personal
`Computer
`
`[0053] 4-3. Internal Construction of an Authenti
`cation Server
`
`[0054] 4-4. Example of Service Provision by the
`Present System
`
`[0055] 4-5 Structure of the Authenticated User
`Database
`
`[0056] 4-6. Example Procedure
`
`[0057] 1. Service Providing System (First Embodiment)
`[0058] 1-1. Overall Construction
`
`[0059] FIG. 1 shoWs a service providing system that is a
`?rst embodiment of the present invention.
`
`[0060] A car 100 is equipped With a navigation system 1.
`This navigation system 1 is based on What is usually referred
`to as a car navigation apparatus, and includes a security
`system to prevent against theft of the vehicle and a com
`munication terminal apparatus or the like that is capable of
`data communication via a Wireless telephone communica
`tion netWork 300.
`
`[0061] The services provided by the service providing
`system of the present embodiment can be utiliZed by the
`oWner of the car 100 Who has purchased the navigation
`system 1.
`[0062] A mobile phone 200 is capable of communicating
`using a telephone line via the Wireless telephone commu
`nication netWork 300. As one example, this mobile phone
`200 may be registered at a communications company that
`operates the Wireless telephone communication netWork 300
`in the name of the user of the navigation system 1. Data
`communication can be performed via the mobile phone 200
`by connecting to the Internet.
`
`[0063] The Wireless telephone communication netWork
`300 is composed of equipment for enabling mobile com
`munication to be performed betWeen Wireless terminal appa
`ratuses, such as mobile phones and, in the case of the present
`embodiment, a Wireless terminal apparatus provided in a car
`navigation apparatus. As shoWn in FIG. 1, the Wireless
`
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`telephone communication network 300 is composed of a
`base station 301, a relay station 302, an application server
`303, and a gateway 304.
`
`[0064] The base station 301 and relay station 302 enable
`wireless communication to be performed between wireless
`terminal apparatuses, for example. The application server
`303 provides the necessary functions when a wirelesster-
`minal apparatus connects to the Internet.
`
`[0065] The application server 303 performs the process
`that is required for an Internet accessible function provided
`by the wireless communication company in question, for
`example. The data processed by the application server 303
`is converted via the gateway 304 so that as a result, a
`wireless terminal apparatus connected to the wireless tele-
`phone communication network 300 can connect
`to the
`Internet 400.
`
`In reality, a variety of servers are connected to one
`[0066]
`another on the Internet, though in the present embodimenta
`service server 500 is provided, as shown in FIG. 1. This
`service server 500 is constructed so as to be able to provide
`the user with various services. Note that examples of the
`services that are provided to users are described later in this
`specification. It should also be noted that while only one
`service server 500 is shown in FIG.1, a plurality of servers
`may be provided for each business or department
`that
`provides a service. In the example that is described later, the
`provided services include an after-sales service for the
`navigation system 1 purchased bythe user and a service that
`allowsthe user to utilize the security system that forms part
`of the navigation system 1. In this example,
`these two
`services may be provided separately, by a service server set
`up by the manufacturer of the navigation system 1 and a
`service server set up by a companythat operates the security
`system.
`
`[0067] When the above construction is used, mobile ter-
`minal apparatuses, which here means deviceslike the navi-
`gation system 1 and mobile phone 200, can connect to the
`Internet 400, thereby enabling them to access all kinds of
`websites and other information. As an additional service, the
`transmission and reception of electronic mail is also pos-
`sible. It should also be obvious that the mobile phone 200
`may be used to make telephone calls via a standard tele-
`phone network.
`
`[0068]
`
`1-2. Overall Construction of a Navigation System
`
`[0069] FIG. 2 is a schematic construction of an overall
`navigation system according to the present embodiment.
`
`[0070] As shownin FIG.2, the navigation system 1 of the
`present embodiment may include a main navigation unit 2,
`a display monitor unit 3, a GPS (Global Positioning System)
`antenna 5, a traffic information reception antenna 7, an
`autonomous navigation unit 6, a communication terminal
`apparatus 50, a security system unit 41, and a remote
`controller 8.
`
`[0071] The detailed construction of the main navigation
`unit 2 is described in detail later in this specification. As its
`main functions, the present position of the vehicle is dis-
`played on a display screen 3a of the display monitor unit 3,
`for example, based on map information that is read from an
`internally reproduced recording medium 9 and present posi-
`
`tion information. Navigation information, such as informa-
`tion on routes and regional guides, can also be displayed.
`
`[0072] The recording medium 9 can be composed of a
`disc, such as
`a CD-ROM (Compact Disk-Read Only
`Memory) or a DVD-ROM(Digital Video Disk/Digital Ver-
`satile Disk-Read Only Memory), and stores map informa-
`tion as mentioned above.
`
`[0073] The display screen 3a of the display monitor unit 3
`is composed of a liquid crystal display, for example, and is
`used to form a display based on image information that is
`outputted by the main navigation unit 2.
`
`[0074] A reception unit 3b is provided to receive com-
`mand information that is transmitted by the remote control-
`ler 8. The received information is transferred to the main
`
`navigation unit 2, as described later in this specification.
`
`[0075] Though not shown in the drawing, the navigation
`apparatus of the present embodiment may be equipped with
`an audio output unit such as speakers so that audio can be
`outputted. When an audio output unit is provided, the main
`navigation unit 2 can output audio navigation information,
`which can be about certain points (such as junctions), road
`conditions, a spot at which the driver should turn left or
`right, a wrong route, etc., to the audio output unit. Having
`received this information, the audio output unit can give the
`user audible warnings and voice guidance.
`
`[0076] The GPS antenna 5 is provided to receive radio
`waves from a GPSsatellite, for example. The radio waves
`received by this GPS antenna 5 are