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`Unified Patents Exhibit 1004
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`Nov. 1,2005
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`Sheet 1 of 29
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`US 6,961,334 B1
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`ROUTER/INFELLIGENCE
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`CALL coN1R0L/
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`SIGNALING
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`30
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`FIG. 2A
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`SIP PROXY ROUTING TABLE
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`CALLING ADDRESS ATTRIBIITE TABLE
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`LOCAL ROUTE TABLE
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`FIG. 2B
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`SALES
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`ORGINATION OF
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`VALIDATE AND REFORMAT
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`PASS MESSAGE CONTENT
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`TRANSLATION
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`Sheet 4 of 29
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`US 6,961,334 B1
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`Page 5 of 44
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`Nov. 1,2005
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`Sheet 7 of 29
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`US 6,961,334 B1
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`Nov. 1,2005
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`Sheet 8 of 29
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`U.S. Patent
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`Nov. 1,2005
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`Sheet 9 of 29
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`U.S. Patent
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`Nov. 1,2005
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`Sheet 10 of 29
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`US 6,961,334 B1
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`US 6,961,334 B1
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`Nov. 1,2005
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`Sheet 12 of 29
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`US 6,961,334 B1
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`Nov. 1,2005
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`Sheet 13 of 29
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`Nov. 1,2005
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`Sheet 14 of 29
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`U.S. Patent
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`Nov. 1,2005
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`Sheet 15 of 29
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`US 6,961,334 B1
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`Nov. 1,2005
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`Sheet 16 of 29
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`US 6,961,334 B1
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`U.S. Patent
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`Nov. 1,2005
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`Sheet 18 of 29
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`Page 19 of 44
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`Sheet 19 of 29
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`US 6,961,334 B1
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`Sheet 20 of 29
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`Sheet 22 of 29
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`Nov. 1,2005
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`Sheet 23 of 29
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`US 6,961,334 B1
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`Nov. 1,2005
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`Sheet 24 of 29
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`US 6,961,334 B1
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`Nov. 1,2005
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`Sheet 26 of 29
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`US 6,961,334 B1
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`7 6
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`FIG.
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`Sheet 27 of 29
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`US 6,961,334 B1
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`1zosmémammdezzs2E5382¢§mo:m_z_Fl‘
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`U.S. Patent
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`Nov. 1,2005
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`Sheet 28 of 29
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`US 6,961,334 B1
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`INTELLIGENCE DISTRIBUTOR
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`TIER 2b
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` CALL AGENT—MEDIA
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`GATEWAY CONTROLLER
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`REGION 1
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`US 6,961,334 B1
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`FIG. 79
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`TIER 3
`LEVEL 1
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`CALL AGENT-
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`REGION 3
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`CALL AGENT-
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`perform conversions between the PSTN signaling functions
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`function that is performed in facilitating communication
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`between various types of networks is determining through
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`which route a telephone call will take place in the network
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`in which the call will terminate. For the PSTN, the route a
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`telephone call takes place is comprised of a plurality of
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`line between two switching systems, such as between a
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`central office and a private branch exchange (PBX).
`Routing time-sensitive data such as
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`whether between networks of the same type or between
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`tain such a network and to route these calls is burdensome.
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`party’s Automatic Number Identification (ANI) database.
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`dreds) traversals to and accesses to one or more databases.
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`mechanically based circuits translate each digit as it is dialed
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`in. In some cases, this process may involve local, regional,
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`tion register (HLR) and/or visitor location register (VLR), in
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`addition to ANI information to complete a call. Additional
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`information is also required with mobile devices such as
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`cellular phones or radios, which typically utilize a device
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`identifier such as a mobile identification number (MIN), an
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`subscriber identity (IMSI). These identifiers are required to
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`identify both a device and subscriber to a network for
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`purposes of authentication, tracking, and billing. Moreover,
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`fraud detection typically requires information such as cor-
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`relation tables to be used in conjunction with the IMSI to
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`verify subscriber information and/or services that are pro-
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`this
`vided to an origination or termination party. Thus,
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`process of obtaining information for each call may be
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`extremely complex and consume a great deal of time and
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`resources while the information is being obtained. More-
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`over, congestion, delay, or malfunction within an IP network
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`is typically handled by simply re-sending data packets to a
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`terminating party. Such retransmissions decrease network
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`efficiency by tying up circuits that may be inoperative and
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`provide no network self-awareness.
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`SUMMARY OF THE INVENTION
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`From the foregoing, it may be appreciated that a need has
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`arisen for an intelligence engine. In accordance with teach-
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`ings of the present
`invention, an intelligence engine is
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`1
`INTELLIGENCE ENGINE
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`TECHNICAL FIELD OF THE INVENTION
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`This invention is related in general to the field of tele-
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`communications systems and methods. More particularly,
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`the invention is related to an intelligence engine.
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`BACKGROUND OF THE INVENTION
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`Inter-personal and inter-organizational communication
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`has increased in complexity. For example,
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`switched telephone network (PSTN) currently includes
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`Command and control functionality of the PSTN is built
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`around a connection-oriented class structure. Call process-
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`and control networks, such as the Signaling System 7 (SS7).
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`The PSTN is built on a class structure of specialized devices
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`that perform single-purpose functions. For example, Class 5
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`switches provide local access and call waiting; Class 4
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`switches provide long distance, toll calls and billing. Con-
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`nectivity is also connection-oriented, where two devices
`must establish a discrete, deterministic connection or voice
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`channel before communication can begin. The voice channel
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`also must remain in place for the duration of the call. The
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`PSTN is also a hierarchical one-to-many network that may
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`result in traffic congestion, or blocking, thus creating the
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`need for centralized control
`to proactively re-route the
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`traffic. New service and feature development on this com-
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`plex network is time-consuming and difficult, requiring a
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`great deal of development time and resources.
`In contrast to the PSTN, an Internet Protocol (IP) net-
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`work, such as the Internet, uses a packet-based architecture,
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`which is generally more economical than circuit switched
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`networks (such as SS7). In an IP network, every packet of
`information carries all
`the necessary control information
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`needed to connect the originating device to its destination
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`using only the resources needed. This allows for uncompli-
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`cated (less) throttle points, geographic expansion, and trans-
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`port integration. An Internet Protocol (IP) network is typi-
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`cally used to handle the large amounts of time-sensitive data
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`such as telephony data and/or video or video-on-demand
`data.
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`In addition, a variety of wireless networks has been
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`developed, each with its own protocol. As these develop-
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`ments have occurred, users increasingly desire voice as well
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`as IP data to be communicated over wireless networks, such
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`as time division multiplex access (TDMA), call division
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`multiplex access (CDMA), advanced mobile phone service
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`(AMPS), and wideband and proposed third generation (3G)
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`wireless systems W-CDMA, W-TDMA, and others, which
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`provide for IP data as well as voice transfer.
`An H.323 protocol environment or Session Initiation
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`Protocol (SIP) provides a way for transmitting voice com-
`munications within IP networks. In general, H.323 define a
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`set of call control, channel set-up, and code C specifications
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`for transmitting real-time voice and video over networks that
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`do not offer guaranteed service or quality of service—such
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`as packet networks, and in particular, the Internet, local area
`networks, wide area networks, and Intranets. SIP is a ses-
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`sion-layered control (signaling) protocol for creating, modi-
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`fying and terminating session with one or more participants.
`Communications of telephone calls between the PSTN
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`(which uses SS7 protocol), wireless and IP networks (which
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`additionally use H.323 protocol to transfer voice over the IP)
`have traditionally used complicated signaling gateways to
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`US 6,961,334 B1
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`media gateway controller for one region fail or otherwise
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`malfunction, the invention automatically reroutes traffic to
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`another media gateway controller without disrupting or
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`infecting other networks. For example, the invention may
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`provide in conjunction with such malfunction automatic
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`updating databases such as dispatch circuit, trunk, and group
`tables.
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`Furthermore, embodiments of the invention enable tech-
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`nology vendors to interoperate with other elements in
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`media-controlled or service layers, without having to main-
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`tain currency with other vendors’ technology. Embodiments
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`of the invention also allow call routing to be effected through
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`a plurality of nested tables, which are easily modifiable to
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`modify a customer’s services. For example, allowing a
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`particular person to place a 1-900 call is simply effected by
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`changing an entry in a table. Furthermore,
`the invention
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`allows scalability and flexibility by allowing a subscriber to
`add tables as needed and add to the tables as needed.
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`Therefore, very complex sets of services and privileges may
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`be easily provided not only for a group of subscribers but
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`also can be easily