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`[~> ) The Official AOL Tour Guide
`
`Gorilla Food
`Okay, you e-mail Thunder Lizards, here's your raw meat. Read this
`section and you'll take your place among the e-mail illuminati. Mortals
`will climb mountains to seek your wisdom; the masses will genuflect as
`you pass by; your aura will illuminate the northern sky.
`
`Mail-filing Strategies
`A while back I mentioned that e-mail to me is like packages on Christ(cid:173)
`mas morning. I look forward to it with great anticipation. I descend
`into a pit of depression if a voice doesn't say "You've got mail!" when I
`sign on. Consequently, I have developed a cadre of online friends and
`correspond with them regularly. This means that I get a lot of mail.
`I send and receive 20 or more pieces of mail a day. With that much
`mail coming in, finding a place to file that mail is critical. I need fast,
`convenient, electronic access to it. I copy and paste messages fre(cid:173)
`quently, so a paper filing system just won't do. I am also an environ(cid:173)
`mentalist, another reason why paperless e-mail appeals to me. My e(cid:173)
`mail filing system is the bedrock of my online activities.
`You might be facing the same need. Because of the Christmas(cid:173)
`morning quality of AOL's e-mail system, lots of people get lots of mail,
`and lots of people need to be thinking about a filing system. Now's the
`time to bring the subject into the open.
`
`Saving Everything as Flashmail
`Though I'll discuss FlashSessions in Chapter 19, you've no doubt noted
`the Save to Flashmail icon in the received mail window (review Figure
`4-4, if necessary). If you click this icon, AOL files your mail in a file
`with your screen name on it. It's normally found in the Online Mail
`folder inside the America Online folder on your hard disk. There will
`be a file there for each screen name on your account.
`Mail saved this way can be reviewed online or off by choosing Read
`Incoming Mail from the Mail menu. It remains available for review
`until you delete it. (AOL adds a Delete button to the reviewed mail's
`window when mail is accessed this way.)
`This method is extremely convenient, but it has a few flaws:
`A It's effective only if you keep a small number of messages on file.
`Mail stored this way can't be categorized, and the list eventually
`becomes too long for convenient access (or for the software's 28k
`limit).
`
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`Chapter 4: Electronic Mail
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`99
`
`"" While filing mail you've read this way is easy, filing mail you've
`sent isn't (unless you send carbon copies to yourself).
`
`"" Incoming mail from FlashSessions (I'll discuss FlashSessions in
`Chapter 19) is filed here, and mixing new FlashSession mail with
`old mail can become confusing and troublesome.
`
`Nevertheless, if you don't intend to file much mail, if you carbon(cid:173)
`copy yourself when necessary, and if you don't intend to use
`FlashSessions, this might be the most convenient method of them all.
`
`The Online Mail Folder
`I mentioned the Online Mail folder a few paragraphs back. America
`Online's Installer program creates this folder on your hard disk when
`you install the software. This is a potential location for mail storage. It
`is never more than a folder away from the America Online application
`itself, so you won't spend much time searching for it, and it consoli(cid:173)
`dates all of your mail into one place for convenient backup.
`This folder has to be organized in some way. Probably the simplest
`strategy is to save all your mail in your Online Mail folder as it arrives,
`piece by piece. Every time you read a new piece of mail, choose Save
`As from the File menu and save the mail in the folder. While this might
`work if you don't get much mail, it regresses to anarchy after a dozen
`or so files have accumulated. A Finder screen of such a scenario ap(cid:173)
`pears in Figure 4-17.
`
`Figure 4-17: A file-
`based mailing
`system can
`become confusing
`when mail starts to
`accumulate.
`
`0
`
`Online Mail
`
`Size Kind
`Name
`F=====================~
`D About bus' knus
`2K AOL ~
`D Customer Servic:e ~ ...
`11K AOL ,_
`~
`D Donny 13ec:k G/3
`10K AOL !!!!!!
`D fragging in Alabama
`D Nessie
`D NM Sunset.Gif
`D Old stuff
`D &Uve Case 4102
`D &UveC ~ c:hapter 3
`D stoc:k info
`D To Tom de-Boors
`D To Tom \Aiilliams
`D Travel tips for NM
`D Vases.PICT
`D Weather for 7112
`1¢1
`
`84K doc:u !!!!!!
`3K AOL fO
`~
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`100
`
`A Single-File Strategy
`Note: All of the strategies mentioned from here on require an under(cid:173)
`standing of the Macintosh Cut, Copy and Paste commands. If you are
`not familiar with these commands, either review the note on page 87
`or buy a copy of The Little Mac Book. If you're new to the Mac, this book
`is invaluable.
`If your mail is infrequent, a single file might prove beneficial. In(cid:173)
`stead of a Mail folder, try a Mail file instead. (Use the New Memo
`command under AOL's File menu to create a new file.) Each time you
`receive a piece of mail, read it, then select and copy it. Use the Open
`command under the File menu to open your Mail file, scroll to the
`bottom, paste and save. You can store SO or more pieces of mail this
`way before the file becomes so large that it's unwieldy. Advantages to
`this method include the following:
`A Only one file needs to be managed; only one file must be opened to
`access all your past mail; only one file needs to be backed up.
`A Mail appears in chronological order.
`A. Comments and replies appear in context-there's no need to search
`your disk for the mail that provoked SuzieQ to say "You yahoo! I
`hope your stack overflows!" If you've been consistent, the offend(cid:173)
`ing statement is nearby-probably just above Suzie's malediction.
`A On the other hand, AOL limits the size of text files to about 28k. If
`your Mail file exceeds this amount, AOL won't be able to store it.
`This is a severe limitation.
`
`File the Header Too
`Most of the filing strategies described here refy on the storage of not only received moil, but
`moil you1ve sent os wetl. All you need to do is topy each piece of moil you send and paste it
`into the appropriate fi1e. Here's o tip: Choose Check Moil You've Sent from the Moil menu and
`open the moil to be copied from there. Moil retrieved this way contains AOL's header informa(cid:173)
`tion-dote, time, CCs and blind CCs-the retention of wnich should be C()nsidered a necessity
`in any mail filing system. If you simply copy text ff1lm the message field of o Moil window
`before you send it, your file won't t:ontoin olf this information.
`
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`101
`
`A Date-based Strategy
`Alternatively, consider a date-based strategy. This method is essentially
`the single-file strategy with a file for each month of activity. A greater
`volume of mail can be accommodated this way, and old material can
`easily be copied to a floppy for archiving (see Figure 4-18).
`
`Figure 4-18: The ~§~D~~~~On~l~in~e~M~aiTil~~~·l§~
`date-based
`Size Kind
`Name
`strategy I=D===o=1=/9=3======7=K=A=O=L ;:=;;=~
`accommodates a D 02193
`4K AOL
`greater volume of D 03193
`2K AOL ''''''
`
`mail g ~::~
`g ~~::
`
`1~~ ~~~ ~~~:
`:~ ~~~ 111111
`
`A People-based Strategy
`I receive too much mail for the single-file method, and I never remem(cid:173)
`ber dates. The strategy I use is people-based. Inside my Mail folder are
`dozens of files, each named after a person with whom I regularly
`correspond (see Figure 4-19).
`
`Figure 4-19: The ~D~~~Go~n~l~in~e~M~a~i[l ~~~g•j 5
`list of files in my
`Size. Kind
`Mail directory,
`arranged and
`sorted by name.
`
`2K AOL ~
`11K AOL
`10K AOL mill
`
`D Art>uthnot, Care-y
`D 6ec:k, Donny
`D Case., &Uve.
`D era mer, Sue.
`D de.6oors, rom
`D ...bhnstone., Ralph
`D Larson, Victoria
`D Lau, Raymond
`D LEWitt, Jay
`[) f"rt¥ost, RUffin
`[) Rittner, Don
`[) Ryan, Kathy
`[) Stoll, Cliff
`D \Aiilliams, rom
`r"' IMI"II"II'I m~.., I" I"
`k:JI
`
`8K AOL
`7K AOL
`7K AOL
`4K AOL
`2K AOL
`8K AOL
`12K AOL
`
`?\1< Afll 0
`
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`102
`
`Each person's file contains all the messages I've sent to and received
`from that person in chronological order. Again, I include mail I've sent
`as well as received, as discussed in the sidebar.
`
`Searching Text Files
`At the moment, my Online Moil folder contains over 2mb of data, representing thousands of
`pieces of moil. Just yesterday, o reader sent me o piece of moil saying, '1honks, Tom." That's
`all it said. It was sent by someone with the AOL screen nome GeorgeD 12. No offense intended,
`George, but I get a lot of reader moil, and I hod no ideo why I was being thanked.
`I really hate to throw owoy moil like that. Maybe I did something really nice for George.
`Maybe George sent the moil to the wrong person. Maybe he meant to tell me to jump in o
`lake. I hod to know.
`The solution is o text-searching program. Each text-searching program does essentially the
`same thing: I tell the program what to look for and where to look and it looks inside of every
`file for whatever I'm after. Many of them condud their work in the background while I work
`on something else. I told my favorite program of this type-Search Ales by Robert Morris(cid:173)
`to look for the word "George" in my Online Moil folder, and I went bock to work on my
`manuscript. Sure enough, a few minutes later (yes, minutes, not seconds: Most of these
`programs amble rather than scramble) my Moe beeped and there was a list of all files with the
`word "George" in them. Sure enough, George012 was there in my FANMAIL file. I hod
`forwarded a message for him to a member whose screen nome he didn't know. He didn't wont
`me to jump in a lake after all.
`A number of these programs ore available online at AOL Use the keyword: RleSeorch,
`then the criterion: Text Search. Pay the shareware fee if you find a shareware program that's
`useful to you.
`
`A Subject-based Strategy
`If your online mail relates better to a number of subjects, this might be a
`better method for you. Perhaps you use AOL to plan your travels. You
`might have developed some acquaintances in the Travel Club. You
`might be receiving confirmations from EAASY SABRE, AOL's travel
`reservations service. Or you might be clipping articles from Wine &
`Dine Online, the excellent restaurant, food and wine forum. If this is the
`case, you might develop a number of files for each of your destinations.
`
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`Chapter 4: Electronic Mail
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`103
`
`These strategies can be combined, of course, and they aren't the only
`ones. There are no doubt scores of others. What I'm trying to do is
`convince you of the importance of filing your mail. Decide upon a
`method, set it up to your satisfaction, and maintain it faithfully. You'll
`become a better citizen of the e-mail community if you do.
`
`Formatting Messages
`Version 2.0 of the AOL software introduced the ability to format mail
`messages, including font, size and style, among others. Version 2.5
`added color to the list. Prior to that, those of us who were fond of
`emphasis in our messages had to show it without italics. Traditionally,
`emphasis was expressed by surrounding italicized text with asterisks.
`A message like "Yes, I know that Billy Joe. Everybody knows that. But
`look: Four wrongs squared, minus two wrongs to the fourth power,
`divided by 5, do make a right" was e-mailed as "Yes, I *know* that Billy
`Joe. *Everybody* knows that. But look: Four wrongs squared, minus
`two wrongs to the fourth power, divided by 5, *do* make a right."
`Somehow, the emphasis was lost in the translation.
`Lament no more. Now, assuming both sender and receiver are using
`Macintoshes, and assuming that they are both using Version 2.0 (or
`later) of the AOL software, messages can be as emphatic as you like.
`To change the typographical attributes of a block of e-mail text,
`simply select the text and choose the appropriate attribute from the
`Edit menu (see Figure 4-20).
`
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`104 12> I The Official AOL Tour Guide
`
`Figure 4-20: E-mail
`font, size, style
`and color can be
`set with these Edit
`menu commands,
`but only for other
`AOL members
`using Macs.
`
`Undo Typing
`
`3€2
`
`Cut
`Copy
`Pas te
`Clear
`Select Rll
`Duplicate
`
`OOH
`ooc
`3€U
`
`3€R
`3€0
`
`Paste from Disk... Re: Tallahatche1e frogs
`
`Font
`
`Tom. I'll 1 ook it over.
`
`0 Return Receipt
`
`Help
`
`Internet Mail
`As much as Steve Case and his fellow shareholders would prefer it, not
`everyone is a member of AOL. Some receive their mail via the Internet
`(which we'll discuss in Chapter 14, "The Internet Connection"); others
`prefer AOL's competition (which, as you might suppose, this book
`doesn't discuss).
`We're stilllO chapters away from Chapter 14, so discussing Internet
`mail is somewhat premature. But this is the mail chapter after all, and
`e-mail is a big part of the Internet, so an Internet e-mail discussion
`follows.
`For the time being, understand that the Internet is a worldwide
`interconnected network of networks, each of which is similar to AOL.
`Something like 30 million people use the Internet, and you can send
`mail to (or receive mail from) any one of them via AOL.
`
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`Chapter 4: Electronic Mail
`
`[ ~"~
`
`1 OS
`
`Common Fonts
`The sender ond the receiver must not only shore Version 2.0 or later of the AOL software (or
`Version 2.5 if you wont to use color}, they must o1so shore common fonts. If you include text
`oth'ibuted with tfre Son Francisco font in a message, the redpient's Modntosh must bove Son
`Froncisco.instoUed as well. If a font is sent that's not available on the recipient's machine, the
`font will not appear and the effect will be lost.
`Dn the other band, most Macintoshes have Geneva, Monaco, and Chicago installed. These
`are system fonts and, for the most part, can't he removed. In particular, Geneva is on excellent
`font for electronic moil. It's not only easy to read on the screen, but most every Moe has it.
`Another consideration is that of font anarchy. A message that's riddled with different fonts
`in different sizes end different styles is not only hard to read, but it Jooks more like o ransom
`note than a message--and you know how people feel about ransom notes.
`With that said, go ahead and hove fun with fonts. Wax poetic with Chancery or toss in a
`Ding bot f~r a Wingding) for fun. Whisper in 7 -point italics; shout in 18-point bold. Purplize
`your prose; point your journa1istic efforts yellow. Do this with friends, however-friends
`whose Mocs are configured with the necessary fonts (and AOL software that's os least as recent
`as yours).
`For moreiormal communi(otion, my recommendation is to stick with 12-poinl Geneva,
`using 12-point:Genevo bold and 12-point Geneva italics where appropriate. You con be pretty
`sure that your foJ.motting will make it to the recipient's screen {assuming the recipient is using
`o Mad, yeonnessoges wiJI be easy to read, and you won't be mistaken for a felon.
`
`Internet Addresses
`To identify an Internet addressee, the format
`PAUL_WILLIAMS@OREGON.UOREGON.EDU is used. Everything to the left of the
`at sign(@) in an Internet address is the user's name (PAUL_ WILLIAMS, in
`the example). Internet user names aren't subject to the 10-character
`limit AOL screen names are, so they can become quite elaborate.
`Everything to the right of the @ sign is the addressee's domain-the
`name of the network the addressee is using (oREGON.UOREGON.EDU in the
`example-a computer network at the University of Oregon). Our
`domain is AOL, which is known as aol.com on the Internet. My
`Internet address, then, is the combination of my screen name, an @
`sign, and AOL' s domain name-or MAJORTOM@AOL.COM. Note that
`Internet addresses appear in all lowercase letters: That's the way it
`always is on the Internet.
`
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`
`~ ~-
`l v,y
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`The Official AOL Tour Guide
`
`The Directory of Internet Users
`Users IOme {Jnd go on the Internet like nighffime talk-show hosts. fhere ore 30 milrion of
`them, after o11, and thousands <orne and go every day. Keeping o directory of them would-be
`nearly impossible.
`11Sn what," you soy. ''There ore well over 30 million telephone users in this country and
`they're all listed in directories." Your point is well tok-en, but the telephone system is composed
`of o number ~f coordinated authorities (the baby Bells), each <horged with the responsibility of ·
`publishing phone books. Not so with the Internet. No one's charged with the responsibility of
`maintaining Internet member directories. Those that exist ore produced voluntarily, and these
`volunteers all have lives beyond their spore-time member di.redories.
`In other words, there's no octurote, up.fo-the-minute, oll-indusiva Internet membership
`directory. There ore o lew online directories, but they're more like a Who's Who of Internet
`users than o comprehensive directory. In other words, you must hove the exod address for
`someone you intend to address via the Internet. You'll hove to obtain those addresses fFom a
`source other than AOL or the Internet; There's no Internet membership directory to consult.
`flere's o tip: Keep a written record of your impprtont Internet addresses. Don't just put
`them in your AOL address book (you might need on address when you're away from your
`machine/ and AOL's software stores your address book on your hard disk), and don't trust
`them to memory (few people remember the alphabet soup 1>f Internet addresses accurately}.
`lfi you corry on old-fashioned (bordcopy) address boo\ with yout that's the besl place to keep
`ypur Internet addresses.
`
`Sending Internet Mail
`Internet e-mail is composed and sent conventionally. To address an
`Internet user, simply place the recipient's Internet address in the To
`field of the compose mail form (see Figure 4-21).
`
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`1~1
`
`Figure 4-21:
`Sending mail via
`the Internet
`requires entries in
`the To, Subject
`and Message
`fields. You can't
`leave any of
`them blank.
`
`Address Book
`
`m To:
`• Subj: I NCCE
`, ................................................................................ ,
`l .................................... ~···········································J
`~ Hi Paul --
`zy be there. If so, perhaps we can sip e brandy together?
`"
`
`Attach File File:
`
`D Return Receipt
`
`.
`Send Later
`
`I'm speaking at NCCE this year end was wondering if you might
`
`~/
`
`Send Now
`
`Tom
`
`Help
`
`Chapter 4: Electronic Mail
`
`107
`
`untjfled' 1
`peuLwilliems@orego B cc:
`n.uoregon.edu
`{5
`
`I
`
`~=
`
`~
`
`I
`
`;]£
`
`~
`
`~.
`
`Once you click the Send Now icon (or once you run a FlashSession
`containing outgoing Internet mail), your outgoing mail is added to the
`queue of outgoing Internet mail at AOL. America Online uses a "store
`and forward" strategy for delivering Internet mail: outgoing mail is
`queued for a period of time, then AOL establishes its Internet connec(cid:173)
`tion and sends the mail as a batch. It also receives any incoming
`Internet mail during the same connection period before it breaks the
`Internet link.
`
`Undeliverable Mail
`Because of the complexity of Internet addresses, you might occasionally
`misaddress a piece of Internet mail. Fortunately your fallibility has
`been anticipated in the form of the Internet "postmaster." Should you
`include a nonexistent domain or user name, the postmaster will inter(cid:173)
`cede and send the mail back to you. It's no problem, really, as the
`postmaster sends back the body of the message as well (see Figure 4-
`22). All you have to do is select and copy the message text, paste it into
`a new mail window, enter the proper address andre-send the mail.
`Your mail won't end up in some kind of Internet dead letter box: The
`Internet postmaster always delivers.
`
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`108 .~I The Official AOL Tour Guide
`
`Daemons
`Look of the sender's address in Figure 4-22.1sn't that a vicious sounding word: daemon? My
`dictionary defines the word as a "subordinate deity." In this context, however, a daemon
`(pronounced demon) is an innocuous little Unix program-one that's usual~ transparent to
`the user-which is anything but a deity, subordinate or not. Macs have daemons too (though
`we don't call them that); perhaps the most familiar example is the PrintMonitor-the
`background program that spools the print output from your applications to your printer.
`
`Figure 4-22: At
`top, a
`misaddressed
`Internet mail
`message looks as
`good as any other,
`but a few minutes
`later I receive the
`·user unknown·
`message pictured
`in the center
`window. Note the
`inclusion of my
`message's text in
`the postmaster's
`message in the
`bottom window.
`When I later copy
`and paste the mail
`into a new mail
`window (and fix
`the address), the
`mail will be
`delivered
`satisfactorily.
`
`Undeliverable Internet Mail
`
`Subj: NCCE
`Date: 94-01 -03 10:13:37 EST
`From: MajorTom
`To: pd_williams@oregon.uoregon.edu
`
`Though the message
`at left looks acceptable,
`the user name is In(cid:173)
`correct. The mail is
`undeliverable.
`41(
`
`Hi Paul--
`
`I'm speaking at NC<
`might be there. If so
`
`Tom
`
`Subj: Returned mail: User unknown
`Date: 94-01-03 12:06:45 EST
`From: MAILER-DAEMON@mailgate.prod.aol.net
`To: MajorTom
`
`----- Transcript of session follows -----
`
`While connected to oregon.uoregon.edu [128.223.32.6]
`A few hours later, the
`(tcp):
`mail is returned from
`the Internet postmast(cid:173)
`>» RCPT To:<pd_williams@oregon.uoregon.edu>
`er. Note that the body
`«< 553 unknown or illegal user:
`of the undelivered
`pd_williams@ OREGON .UOREGON. EDU
`message Is included in
`550 pd_williams@oregon.uoregon.edu ... User unknown
`the postmaster's
`message.~
`----- Unsent message follows -----
`
`Noting the "user
`unknown" message,
`I recheck Paul's ad(cid:173)
`dress, find the error,
`andre-send the mail
`to the proper address.
`
`Hi Paul --
`
`I'm speaking at NCCE this year and was wondering if you
`might be there. If so, perhaps we can sip a brandy
`together?
`
`Tom
`
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`Chapter 4: Electronic Mail
`
`109
`
`Sending Mail to Other Commercial Services
`To reach a few of the more common Internet-connected commercial
`services, use the address formats shown in Figure 4-23.
`
`Figure 4-23: Use
`these address
`formats to reach
`users on other
`commercial
`services.
`
`Service name
`Applelink
`AT&T Mail
`CompuServe
`Delphi
`GEnie
`MCIMail
`NBC Nightly News
`Prodigy
`The White House
`
`l
`
`Example
`name@applelink.apple.com
`name@attmail.com
`12345.678@compuserve.com
`name@delphi.com
`name@genie.geis.com
`name@mcimail.com
`nightly@nbc.com
`name@prodigy .com
`president@whitehouse.gov, or
`vice-president@whitehouse.gov
`
`Note: CompuServe addresses must show a period (rather than
`CompuServe' s traditional comma) between the fourth and fifth num(cid:173)
`bers. That's because AOL separates the addresses of multiple recipients
`with commas. If AOL encounters a comma in a CompuServe account
`number, it will try to send the mail to two addresses.
`
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`
`Internet Mail Trivia
`Aduolly, this isn't trivia at all. I was trying to attract your attention whh o sidebar.lf you're on
`Internet moit user, this is Really Important Stuff:
`A.. The maximum message length for outgoing Internet moil is 28k, or about 15 pages of
`text. If you must send o message longer than that, use a word processor to cut your
`mail into pieces .
`.A. If you use a word processor to prepare outgoing Internet mail, be sure to save the file
`in o text-only format (most word processors offer this option} before using AOL's
`Address Memo command~ The text-only file format will stFip all chorader and paro(cid:173)
`grapb formatting from your message. Don't try to send formatted word processing files
`as e-mail over the Internet.
`~ Don1t use any special charocters (like copyright symbols or the "smart quotes11 offered
`by some word processors) in Internet mail. If a character requires the use of the Option
`k~y, it's off-limits.Likewise, don't use any of the formatting ;Commands under AOL's
`Edit menu (font, size, style, color): the Internet wiltsfFip your message of all formatting ·
`before it's sent.
`A Don't use the Attach F41e button for outgoing 'nfernet mail. The Internet simply doesnlt
`accommodate ottochments.
`A Some of the services Usted in figure 4-23 charge their membels for lnternet mail, both
`incoming and outgoing. Keep that in mind when sending mail to these people: they
`might not appreciate the gesture.
`A. America Online doesn't charge you anything extra for tnternet moiJ, sent or recejved. If
`you~e counting your blessings, add that to the list.
`A lf you're going to use Internet mail frequently, go to your toc~l bookstore and buy a
`copy of A Diredory of Electronic Mail!%@:: Addressing & Networks {see the bibliogra(cid:173)
`phy). Vou'fl ben better dtizen of the fntefnef cDmmuJJity if you do.
`
`Receiving Internet Mail
`Internet mail is received like any other AOL mail: it's announced when
`you sign on and you can read it by clicld.ng the You've Got Mail icon on
`the In the Spotlight screen. The only way you'll know it's Internet mail
`is by looking at the sender's address, which will be an Internet address.
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`You'll also see the Internet "header" at the end of the message. Reading
`Internet headers is a little like reading the Bible in its original Hebrew:
`enlightening perhaps, but not requisite to effective use of the medium.
`A few notes regarding received Internet mail:
`
`~ If you want to give your Internet address to someone else (it's very
`impressive printed on your business cards), remove any spaces,
`change everything to lowercase, and follow it with @AOL.COM. As I
`mentioned earlier, my Internet address is MAJORTOM@AOL.COM. Steve
`Case's Internet address is STEVECASE@AOL.COM.
`
`Use 1nlemtl MaiJ Appropriately
`· Don) send e-mail to fe11ow AOl members using their Internet address. tn other wotds, don't
`send moil to moiorfom@ool.com when you con simply send moil to moiortom. Togging on AOL
`member1s Qddress with 'l:@no~.com." fctr<es the mqil to go aU the way out on the Internet -and
`bounce around ill cy,erspace foJ o couple of hours before it returns. It also makes i1 difficuk
`for the recipient ro repfy, wHhout doint tbe some. If the addressee is on AOL mem&er, his or
`her screen name is tht best address for 'efficient moiling.
`America Online1s maximum e-mait message length is around 28k. {It's octualfy more than
`4bat 'uf AOL reserves o smoll overhead space for forwqrding commentsJ If someone on the
`Internet sends you o messogeJonger thon1hat, A9L wUI tut it up and deliver it to you as
`multiple pieEes of mail. Use o word protessor to re-ossembfe the pie£es.
`Americn Online offers ptenty of netp with Internet e-mail, including o message board tmd
`un avenue for ({)mmunicttion with the AOL Internet staff. Use the keyword: MoiiGoteway to
`explore this feoture.
`
`Attaching Files to Messages
`Understand that we've finished our discussion of Internet mail. This is
`a new topic. As I mentioned a few pages back, you can't attach files to
`Internet mail.
`Also understand that we're not talking in the abstract here; Files are
`files. On the Mac, files can include text, graphics, data, sound, anima(cid:173)
`tion, even programs. Any of these files can be attached to a piece of e-
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`mail. When mail is received with an attached file, the file is then down(cid:173)
`loaded in its native format, which is astounding.
`File transmission requires elaborate protocols and error checking.
`Not a single bit, nibble or byte can be displaced. Most other telecom(cid:173)
`munications services require you to decide upon one of many cryptic
`protocols with names like XModem and Kermit. You also have to
`determine the number of data bits, stop bits and the parity setting your
`system needs. All told, of the 50 or so potential configurations for file
`transfer, usually only one of them will work in a given situation.
`Forget all of that. You need not become involved. America Online
`handles it all invisibly, efficiently and reliably. If you want to send a
`file, all you have to do is click the Attach File icon (review Figure 4-1)
`and AOL will take care of it from there.
`Tip: If you're a traveler and you take your Power Book with you on
`the road, send e-mail to yourself, attaching important files that you've
`constructed while away from the office. America Online will hold them
`for you until your return. If something untoward should happen to
`your data while you're on the road, you can download your files when
`you return. It's cheap insurance.
`Figure 4-24 follows a telecommunicated file from beginning to end.
`The journey spans half a continent- from Oregon to Mississippi- but
`only costs pennies.
`
`Use Attached files Appropriately
`Before the recipient can do anything with on attached file, it has t(} be downloaded, saved "'nd
`(usually} viewed with some kind of pr:{)gram other than AOL itself. This is something of a
`nuisance for the recipient. In other words, don~t send attached files when a simple e-mail
`message will do.
`You might be tempted, for instance/ to send a word processing ftle instead of o conven(cid:173)
`tional message to another member. Perhaps the message is long, or you want to format it, or
`you just prefer your word: processor over AOL's text editor. Resist the urge. America Online con
`handle e-mail messages up to 28k in length {about 15 pages}, no one expects fancy formot(cid:173)
`ting when it comes to e-mail, and you can always send unformatted word processing files by
`copying them and pasting them into a Compose Mail window. Attached files should never be
`sent when simple messages will do.
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`Attaching a File
`1. To send the graphic at right, click
`this icon and select the file. The file
`name appears here.
`
`Figure 4-24:
`Sending an MG
`across the country
`is as easy as
`clicking a mouse.
`(Illustration by Rich
`Wald. Keyword:
`File Search, then
`use the criterion:
`Classic Cars.sit.)
`
`Remembering your love of MGs, 1 found this TIFF fil e online and
`thought I'd send It your way.
`
`Tom
`
`-
`
`Uplo11d File: "M.G. TType•
`
`Cancel
`
`Time: ebout 2 mtnule$.
`
`=
`
`File: M.G. T Type ( 16654 bytes)
`
`3. Later. Katie sees
`this notice of received
`mail (note the disk
`Icon at the far left).
`
`4. AOL has inserted
`this note Into my
`message.
`
`Downlo11ding File: · M.G. T Type •
`
`Time: ebout e minute.
`
`C11nce1
`
`5. Katie clicks this button,
`IHI;__SeE!S thiS thermometer,
`and receives the Hie.--.
`
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`Attaching a Single File
`You can attach a single file or multiple files to e-mail messages. Fur(cid:173)
`thermore, you can compress these attached files (I'll discuss file com(cid:173)
`pression in a moment) to reduce transmission time.
`To attach a single file to an e-mail message, click the Attach File icon
`in the message's window. America Online will respond with the
`sequence of windows pictured in Figure 4-25.
`
`Figure 4-25:
`Attaching a single
`file amounts to
`little more than
`clicking an icon
`and locating the
`file on your disk.
`
`I !g) untitled ""'I
`0 M.G. I Type
`D Red Porsche
`
`Attaching a Single File
`
`~~
`
`!g) untitle d
`
`0
`
`Items to Attach:
`
`Eject
`
`Desktop
`Open
`I Add » I
`( « Remove )
`
`1. Click the lji J
`
`Attach File
`icon in the
`ttoch Ft
`compose mail win(cid:173)
`dow. The window at
`left will appear.
`Ill(
`
`D Compress files
`
`Items to Attach:
`M.G. TType
`
`I Add » D
`[ « JlerrHn•<! )
`
`cc:
`
`0 Return Receipt
`
`sen)
`
`4. When you click
`the Attach button,
`the file name will
`appear within the
`mail window, ready
`for sending.
`
`Remembering your love of MGs, I found
`thought I'd send it your wey.
`
`Tom
`
`2. Select the file
`from this list
`and click the Add
`button.
`
`3. The file's name
`will move from one
`side of the window
`to the other. ---41-- -.