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Inventors

JON L BENTLEY MARK J FOLADARE SHELLEY GOLDMAN NORMAN L SCHRYER DAVID P SILVERMAN ROY PHILIP WEBER

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CREDIT SUISSE AG

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AT&T CORP., Assignor LUCENT TECHNOLOGIES INC., Assignor ALCATEL-LUCENT USA INC., Assignor

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SYSTEM AND METHOD FOR CONTROLLING AND MONITORING COMMUNICATION BETWEENCUSTOMERS AND CUSTOMER SERVICE REPRESENTATIVES

08/632,873 | U.S. Patent Application

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Location FILE REPOSITORY (FRANCONIA)

Filed April 16, 1996

Examiner HUY DUY VU

Class 370

Art Group 2733

Patent No. 5,914,951

Case Type Utility - 370/352000

Status Patented Case

Last Updated: 5 years, 4 months ago

Date	#	Transaction
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SYSTEM AND METHOD FOR CONTROLLING AND MONITORING COMMUNICATION BETWEENCUSTOMERS AND CUSTOMER SERVICE REPRESENTATIVES

08/632,873 | U.S. Patent Application

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