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SYSTEM FOR COORDINATING COMMUNICATIONS VIA CUSTOMER CONTACT CHANNEL CHANGING SYSTEM USING CALL CENTRE FOR SETTING UP THE CALL BETWEEN CUSTOMER AND AN AVAILABLE HELP AGENT

08/532,537 | U.S. Patent Application

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Location FILE REPOSITORY (FRANCONIA)
Filed Sept. 25, 1995
Examiner REHANA PERVEEN
Class 395
Art Group 2782
Patent No. 5,884,032
Case Type Utility - 395/200340
Status Patented Case
Child 09/239,701 Patented
Child 09/950,801 Patented
Child 90/12,617 -
Child 10/663,740 Patented
Child 95/2,317 -
Child 11/636,904 Patented
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Last Updated: 5 years, 4 months ago
Date # Transaction