Case 2:21-cv-00072-JRG-RSP Document 67-9 Filed 05/27/21 Page 1 of 6 PageID #: 1773
`Case 2:21-cv-00072-JRG-RSP Document 67-9 Filed 05/27/21 Page 1 of 6 PageID #: 1773
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`EXHIBIT H
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`EXHIBIT H
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`Lyft Vehicle Services - Lyft Help
`5/11/2021
`Case 2:21-cv-00072-JRG-RSP Document 67-9 Filed 05/27/21 Page 2 of 6 PageID #: 1774
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`Know the best ways to help keep yourself healthy with our latest info on COVID-19.
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`Lyft Help Driving with Lyft Driving basics
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`Lyft Vehicle Services
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`Lyft Vehicle Services
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`Skip to:
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`Services
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`Pricing
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`Locations and appointments
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`Services
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`Lyft Driver Centers
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`Lyft Driver Centers have everything you and your vehicle needs including:
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`Standard maintenance
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`Services and repairs
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`Free diagnostic inspections
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`Driver support from Lyft Community Associates
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`You can also enjoy a comfy lounge and refreshments at Driver Centers.
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`Vehicle Services vary by location and may include:
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`Oil and oil filter changes
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`Cabin air filter or engine filter changes
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`Replacement services for batteries, brake pads, spark plugs, and wiper blades
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`Tire rotations
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`Diagnostics
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`Lyft Vehicle Services - Lyft Help
`5/11/2021
`Case 2:21-cv-00072-JRG-RSP Document 67-9 Filed 05/27/21 Page 3 of 6 PageID #: 1775
`Collision repairs
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`Car wash
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`You'll see a full list of services at your local Driver Center when you make an appointment
`here. Walk-ins are welcome but scheduled appointments are priority for vehicle service.
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`Driver Centers serve all Flexdrive renters, but don't perform service for Hertz rentals. For more
`info, click here.
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`Lyft Mobile Service
`
`The Lyft Mobile Service team offers at-home vehicle service to Lyft drivers. It covers most
`preventative maintenance services and common vehicle needs. Evaluating other service
`requests are on a case by case basis.
`
`Some service options are only done as an add-on to standard service. This includes services
`like new filters, tire plugs, and cleaning. You can see the full list of options here.
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`Lyft Mobile Service provides services for most types of vehicles. We’ll contact you if we won't
`be able to serve your specific vehicle. Please contact us at mobile-services@lyft.com with
`specific service questions.
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`Lyft + Openbay
`
`Lyft partners with Openbay so drivers can access convenient car services for less. This
`includes preferred pricing for Lyft drivers in select cities across the US.
`
`Openbay is an online network of auto repair and service centers. Once you sign up, you can
`see prices and schedule appointments through the Openbay site or app.
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`If you're an Express Drive renter, please refer to your agreement. Contact the rental provider
`to determine how to get car service or repair for your vehicle. For more info, click here.
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`Back to top
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`Pricing and Payment
`
`Lyft Driver Centers
`
`Prices vary by location. You can see pricing by location when you schedule your appointment
`here. If your services need an estimate, you'll receive an email with your estimate. You'll also
`receive your invoice when you receive service at a Lyft Driver Center.
`
`We're currently unable to accept payment from Driver Earnings or Lyft Rewards points.
`
`Lyft Mobile Service
`
`Prices vary by location. You can see pricing for services in your city when you schedule an
`appointment. For services that need payment, you’ll receive an email with your estimate
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`https://help.lyft.com/hc/e/articles/360023418313-Lyft-Vehicle-Services#locations
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`Lyft Vehicle Services - Lyft Help
`5/11/2021
`Case 2:21-cv-00072-JRG-RSP Document 67-9 Filed 05/27/21 Page 4 of 6 PageID #: 1776
`before your appointment. Your invoice will be emailed to you when the work on your vehicle
`is complete.
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`We’re currently unable to accept payment from Driver Earnings or Lyft Rewards points.
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`Lyft + Openbay
`
`Connect your Lyft Driver account to your Openbay account here to make sure you're getting
`the discount.
`
`Lyft works with Openbay to secure preferred pricing for Lyft drivers at select providers. Pricing
`and payment options will vary by each individual provider. Please contact Openbay
`(memberservices@openbay.com) with any questions specific to provider pricing. Openbay
`terms and conditions can be found here.
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`Back to top
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`Locations and appointments
`
`Lyft Driver Centers
`
`Find a full list of addresses and operating hours for your local Lyft Driver Centers on our
`website or when you schedule an appointment.
`
`Lyft Mobile Service
`
`Lyft Mobile Service is currently available in the following areas:
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`Atlanta
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`Dallas
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`Houston
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`Los Angeles
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`Philadelphia
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`Portland
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`San Francisco
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`Washington D.C.
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`Hours of operation vary by market. Our technician availability can be found on our scheduling
`portal.
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`Lyft + Openbay
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`Openbay has a large network of car maintenance and service providers across the country.
`You’ll see options available in your area through the Openbay app. You can choose from local
`shops, dealers, and national providers.
`
`Openbay vets all service providers and has a standard of quality required to be on the
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`https://help.lyft.com/hc/e/articles/360023418313-Lyft-Vehicle-Services#locations
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`Lyft Vehicle Services - Lyft Help
`5/11/2021
`Case 2:21-cv-00072-JRG-RSP Document 67-9 Filed 05/27/21 Page 5 of 6 PageID #: 1777
`platform and are always adding new, high quality providers to the network of available shops.
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`See also:
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`Rental car maintenance and repairs
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`Still need help?
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`English (US)
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`DRIVER
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`Contact Us
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`Lyft rider app
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`Lyft Vehicle Services - Lyft Help
`5/11/2021
`Case 2:21-cv-00072-JRG-RSP Document 67-9 Filed 05/27/21 Page 6 of 6 PageID #: 1778
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