`Case 2:17-cv-00514—JRG Document 221-15 Filed 02/21/19 Page 1 of 5 PageID #: 19273
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`Case 2:17-cv-00514-JRG Document 221-15 Filed 02/21/19 Page 2 of 5 PageID #: 19274
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`HTC U11 (Sprint) - What should I do when my phone gets lost or stolen - Support I HTC United States
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`1012|1e,2:43 PM
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`What should I do when my phone gets lost
`or stolen?
`
`You can use Find My Device to locate your phone under the following
`conditions:
`¡ The phone's remote locate, lock, and erase features are enabled in
`Settings > Google > Security > Find My Device.
`o Your lost or stolen phone is still connected to the Internet, logged in to
`your Google Account, and has location services turned on.
`
`To use Find My Device:
`
`1. Using your computer web browser, go to
`www.google.conr/android/frnd, and sign in to the same Google Account
`you used on your phone.
`
`Find My Device will show you details of your phone's location when
`detected.
`
`2. Do any of the following:
`¡ Click Play sound to make your phone ring in case you've only
`misplaced it.
`¡ lf this is your first time to use Find My Device, click Enable
`Lock & Erase if you want to remotely lock or erase your phone.
`When you see the individual Lock and Erase buttons, click the
`one you want to perform.
`
`Note: Remote erase will perform a factory reset to remove all
`data on your phone storage, including apps, app data, and
`settings. But not all data-including personal information-may
`be permanently erased.
`
`Was this information helpful?
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`https://www. htc.com/u s/s upport/htc- u1 1 -spri nt/fa q/security/whal-should - i-do-when- my- phone-gets - lost-or-sto len. htm I
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`Case 2:17-cv-00514-JRG Document 221-15 Filed 02/21/19 Page 3 of 5 PageID #: 19275
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`HTC U1l (Sprint) - What should I do when my phone gets lost or stolen - Support I HTC United States
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`1012118,2t43 PM
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`https://www.htc.com/us/support/htc-u1 1 -sprintfaq/security/what-should-i-do-when-my-phone-gets-lost-or-stolen.html
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`Case 2:17-cv-00514-JRG Document 221-15 Filed 02/21/19 Page 4 of 5 PageID #: 19276
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`HTC U11 (Spr¡nt) - What should I do when my phone gets lost or stolen - Support I HTC United States
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`10|u\a,2:43 PM
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`HTC Dev
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`HTC Research
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`https://www. htc.com/us/support/htc-u1
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`1 -sprint/faq/security/what-shou ld- i -do-when-my-phone-gets-¡ ost-or-stolen. htm I
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`Case 2:17-cv-00514-JRG Document 221-15 Filed 02/21/19 Page 5 of 5 PageID #: 19277
`Case 2:17-cv-00514-JRG Document 221-15 Filed 02/21/19 Page 5 of 5 PageID #: 19277
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