`Case 2:17-cv-00514—JRG Document 214-14 Filed 02/21/19 Page 1 of 5 PageID #: 18674
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`EXHIBIT M
`EXHIBIT M
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`Case 2:17-cv-00514-JRG Document 214-14 Filed 02/21/19 Page 2 of 5 PageID #: 18675
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`2/13/2019019019
`LG G6 (H871 / H871S) - Software update for the LG G6 (H871 / H871S) - AT&T
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`Wireless Support / Device Support / Tutorials / System & storage / Software update for the LG G6 (H871 / H871S)
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`LG G6 (H871 / H871S)
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`Change device
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`SoftwarSoftware updaSoftware update for the LG G6 (H871 / H871S)e updatte fe for the Lor the LG G6 (H8G G6 (H8771 / H81 / H8771S)1S)
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`Learn how to update the software of the LG G6 (H871 /(cid:160)H871S).
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`Device Home
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`Tutorials
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`Videos
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`Here is the current update: Android 8.0 Oreo
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`The deThe detailstailsThe details
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`The updaThe updatestesThe updates
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`Release daRelease date:te:Release date: January 21, 2019
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`WWhahat's neWhat's new: January 1, 2019 Security Patch Level t's new: w:
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`AAndroid version:ndroid version:Android version:(cid:160)8.0.0
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`SecuritSecurity pay patch leSecurity patch level (SPL): January 1, 2019 tch level (SPL):vel (SPL):
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`Broadband version:Broadband version:Broadband version: MPSS.TH.2.0.1.c3.1-00028-
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`M8996FAAAANAZM-1.167449.1.182474.1
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`Build number:Build number:Build number: OPR1.170623.032
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`SofSoftware version:tware version:Software version: H87121I
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`FFile size:ile size:File size:(cid:160)116MB
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`Getting stGetting stararttededGetting started
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`You can download the update via LG Firmware Over the Air (FOTA).
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`You must connect your device to Wi-Fi
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` to download the update.
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`Although there should be no impacts to settings or data, we recommend backing up your media files to an SD card, a
`computer, or using a favorite application, prior to upgrading the software.
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`UpdaUpdatte & ve & verify softwarUpdate & verify softwareerify softwaree
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` Updatte nowe now Update now.Software updaSoftware update, and finally Updae updatteeAbout phoneAbout phone, then SoftwarTap the GenerGeneral al General tab, then About phone
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`UpdaUpdatte software softwareeUpdate software
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`Make sure your device is fully charged and connected to Wi-Fi.
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`From the device home screen, swipe down from the NotificaNotification Notification bar and tap Settingstion SettingsSettings.
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`Follow the on-screen prompts to download and install the update. The device automatically restarts once the new
`software successfully installs.
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`VVerify softwarerify software updaVerify software updatee updattee
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`Settings Settings icon.From the device home screen, swipe down from the NotificaNotification Notification bar and tap the Settings tion
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`Software infe infooSoftware info.About phoneAbout phone, and then SoftwarTap(cid:160)the GenerGeneralalGeneral tab, then About phone
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`BasebandBaseband versions match the current update details.The device has the latest software if the AndrAndroidoidAndroid and Baseband
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`TTrroubleshoot softwaroubleshoot software updaTroubleshoot software updatee updattee
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`Visit Troubleshoot & Resolve to fix software update issues.
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`After installing the software update, visit Troubleshoot & Resolve(cid:160)to fix any additional issues with your device or
`services.
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`https://www.att.com/devicehowto/tutorial.html#!/stepbystep/id/stepbystep_KM1205054?make=LG&model=LGH871&gsi=ExfzoGo0
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`Chat available
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`1/4
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`Case 2:17-cv-00514-JRG Document 214-14 Filed 02/21/19 Page 3 of 5 PageID #: 18676
`2/13/2019019
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`LG G6 (H871 / H871S) - Software update for the LG G6 (H871 / H871S) - AT&T
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`PrPreevious updavious updattesesPrevious updates
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`DDaatteeDate
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`DDetetailsailsDetails
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`What's changing: Android device security updates (H871) or device performance improvements
`(H871S)
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`Dec. 5, 2018 or
`Jan, 2, 2019
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`Android version: 8.0
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`Security patch level (SPL): November 1, 2018
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`Broadband version: MPSS.TH.2.0.1.c3.1-00028-M8996FAAAANAZM-1.159787.1.167449.1
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`Build number: OPR1.170623.032
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`Software version: H87121k (H871) or H871S10e (H871S)
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`File size: 105MB
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`What's changing: Android device security updates (H871)
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`Android version: 8.0
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`Security patch level (SPL): October 1, 2018
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`Oct. 30, 2018
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`Baseband version: MPSS.TH.2.0.1.c3.1-00028-M8996FAAAANAZM-1.159787.1.167449.1
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`Build number: OPR1.170623.032
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`Software version: H87121j
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`File size: 142MB
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`What's changing: LCD panel fixes (H871)
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`Android version: 8.0
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`Security patch level (SPL): August 1, 2018
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`Sept. 28, 2018
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`Baseband version: MPSS.TH.2.0.1.c3.1-00028-M8996FAAAANAZM-1.153208.1.159787.1
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`Build number: OPR1.170623.032
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`Software version: H87121i
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`File size: 705MB
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`What's changing: Android device security updates (H871)
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`Android version: 8.0
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`Security patch level (SPL): July 1, 2018
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`Aug. 9, 2018
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`Baseband version: MPSS.TH.2.0.1.c3.1-00028-M8996FAAAANAZM-1.150469.1
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`Build number: OPR1.170623.032
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`Software version: H87121d
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`File size: 245MB
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`What's new: LG Value Up and FN IOC2 support (H871)
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`What's changing: Android device security updates (H871)
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`Android version: 8.0
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`Security patch level (SPL): June 1, 2018
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`July 11, 2018
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`Baseband version: MPSS.TH.2.0.1.c3.1-00028-M8996FAAAANAZM-1.150469.1
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`Build number: OPR1.170623.032
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`Software version: H87121c
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`File size: 610MB
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`https://www.att.com/devicehowto/tutorial.html#!/stepbystep/id/stepbystep_KM1205054?make=LG&model=LGH871&gsi=ExfzoGo0
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`Chat available
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`2/4
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`Case 2:17-cv-00514-JRG Document 214-14 Filed 02/21/19 Page 4 of 5 PageID #: 18677
`DDaatteeDate
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`DDetetailsailsDetails
`2/13/2019
`LG G6 (H871 / H871S) - Software update for the LG G6 (H871 / H871S) - AT&T
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`What's new:(cid:160)Android 8.0 Oreo (H871)
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`What's changing: Android device security updates (H871)
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`Android version: 8.0
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`Security patch level (SPL): April 1, 2018
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`June 6, 2018
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`Baseband version: MPSS.TH.2.0.1.c3.1-00024-M8996FAAAANAZM-1.142344.1.143233.1
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`Build number: OPR1.170623.032
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`Software version: H87120c
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`File size: 1.94GB
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`What's changing: Android device security updates, including KRACK Wi-Fi vulnerability fix (H871)
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`Android version: 7.0
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`Security patch level (SPL): January 1, 2018
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`Feb. 5, 2018
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`Baseband version: MPSS.TH.2.0.1.c3.1-00018-M8996FAAAANAZM-1.103161.1
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`Build number: NRD90U
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`Software version: H87110p
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`File size: 68.7MB
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`What's changing: Android device security updates, including KRACK Wi-Fi vulnerability fix (H871)
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`Android version: 7.0
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`Security patch level (SPL): November 6, 2017
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`Nov. 28, 2017
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`Baseband version: MPSS.TH.2.0.1.c3.1-00018-M8996FAAAANAZM-1.103161.1
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`Kernel version: 3.18.31
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`Build number: NRD90U
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`Software version: H87110o
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`File size: 160MB
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`What's new: BlueBorne fix (for H871 on SPLs September 1 or later)
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`What's changing: Android device security updates
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`Android version: 7.0
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`Security patch level (SPL): September 1, 2017
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`Oct. 4, 2017
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`Baseband version: MPSS.TH.2.0.1.c3.1-00018-M8996FAAAANAZM-1.103161.1
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`Kernel version: 3.18.31
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`Build number: NRD90U
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`Software version: H87110n
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`File size: 160MB
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`What's changing: Network performance enhancements and Android device security updates (H871)
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`Android version: 7.0
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`Security patch level (SPL): August 1, 2017
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`Aug. 29, 2017
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`Baseband version: MPSS.TH.2.0.1.c3.1-00014-M8996FAAAANAZM-1
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`Kernel version: 3.18.31
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`Build number: NRD90U
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`Software version: H87110m
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`File size: 820MB
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`https://www.att.com/devicehowto/tutorial.html#!/stepbystep/id/stepbystep_KM1205054?make=LG&model=LGH871&gsi=ExfzoGo0
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`Chat available
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`3/4
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`Case 2:17-cv-00514-JRG Document 214-14 Filed 02/21/19 Page 5 of 5 PageID #: 18678
`DDaatteeDate
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`DDetetailsailsDetails
`2/13/2019
`LG G6 (H871 / H871S) - Software update for the LG G6 (H871 / H871S) - AT&T
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`What's new: Device performance enhancements (H871)
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`What's changing: Messaging application fixes
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`Android version: 7.0
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`Security patch level (SPL): March 1, 2017
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`April 27, 2017
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`Baseband version: MPSS.TH.2.0.1.c3.1-00014-M8996FAAAANAZM-1.86009.20
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`Kernel version: 3.18.31
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`Build number: NRD90U
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`Software version: H87110c
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`File size: 7.77GB
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`Additional supporAdditional supporttAdditional support
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`LG
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`User manual
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`Visit your device
`manufacturer's website.
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`Here's your device's
`complete instructions,
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`©2019 AT&T Intellectual Property.(cid:160)All rights reserved.
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`https://www.att.com/devicehowto/tutorial.html#!/stepbystep/id/stepbystep_KM1205054?make=LG&model=LGH871&gsi=ExfzoGo0
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`Chat available
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