`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 1 of 18 PageID #: 18588
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`EXHIBIT 20
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`EXHIBIT 20
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 2 of 18 PageID #: 18589
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`Legal - iClaud - Apple
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`9/17/17, 3:32 PM
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`L
`
`B, tlevil:::e:s, ,and Ac1::ie1unts. Use cif the Service may require compatible devices, Internet access, and
`the ,,,,,.,.,t,-.,,,.,. .. ,
`certain s1Jftware
`rnay apply); rriay
`and may be affected
`of these factors. Apple reserves the right to limit the number of Accounts that may be created from a
`so·ftwim! 1m1y
`diwicii and tlll! nun1IH!I !)f d!!ViCllS !JSSOl:lll't!ld with !HI AGGOUllt. l"fH! lil'tl!St Vl!l"S/C)ll 1)f
`,m,,,.,,.,,,,.,.'I'·.:, is your
`for certain transactions or features. You agree lhat
`these
`
`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/i cl a ud /en /terms .html
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`Page 1 of 17
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`AG1STX_00007018
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 3 of 18 PageID #: 18590
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`Legal - iClaud - Apple
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`9/17/17, 3:32 PM
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`II. FEATURES AND SERVICES
`
`,ind it;:; p;irtn1,m:; i:!111d lic:1'HH,i::H'S n1,1y provid1! ci:irt;,iin f1::i,~tw'1:is or i;1::1rvic:i:1s
`Mv Friends) thal
`GJPS (where
`upon device ,based location information
`
`Find
`,,nd crowd,
`
`11,pple and its partners and licensors mw,1 collect, llse, transmit, process and mainlain yolir location data,
`
`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/i cl a ud /en /terms .html
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`Page 2 of 17
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`AG1STX_00007019
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 4 of 18 PageID #: 18591
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`Legal - iClaud - Apple
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`9/17/17, 3:32 PM
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`('180) days, Apple reserves the tight to delete the backups associated with that device. Backup is limited to
`<lnd
`SMS, ,HHl
`MMS), ringtones, app data (including Health app data), location ,,:ia1·1'111r-i,::
`nm1ind1:'HS llll'lt Y!ll.J h,M'! :ii!!t
`,!lid Hcm11::1 liiCr'l:'H:!11 i:Hld llPP
`' Cmlll'Hlt pur·cl1:::IS!'H] fr'OITI 1:111::1
`for download from those
`iTuniCJs
`or iBookstore is nol backed up, bul: may be
`App
`"""'"'"''''" si,~bj~~ct t,:) ~f;1(:C()Unt
`and th~~ i:1.ip~Jiic~:iblE, t,:~rrl·1s :::~nd ci::)nt:~i·tic)ns,. M~:~di~:1
`synced from vaur comp,1ter is not backed ,ip If yo,1 enable iCl01 .. 1d Photo L .. ibrary, yollr Photo L .. ibrary will be
`
`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/i cl a ud /en /terms .html
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`Page 8 of 17
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`AG1STX_00007020
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 5 of 18 PageID #: 18592
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`Legal - iClaud - Apple
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`9/17/17, 3:32 PM
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`upto
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`but
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`the
`mid vkli:H:is to yc)ur l)tl·u'lt· Appki
`llnd vkkios yclu 1:1han) until yilu del,::1:ii
`devices that have iCloud Photo Sharing enabled, and send thern to the Apple devices of the people you
`IIH'H!1l)1:'H'S or your Fmnily ii' F,:irnily
`ii; l'!ll1lbl1:'!d. WtH'HI y1::,1J USI:')
`diCIC)!>!! I:() 1:;h;,:in::i l:hl:Hn
`s;,ve, copy, and sh,m~ yo1.H'
`iCloud F1hoto Sharing, you ,:,re allowing your
`to
`,:ind
`vid11os, as woll as 1:(mlribut11 ph(Jtos ,:n1d
`;,md l,!,M! c(1rmrnints. If y,:11.J dH1osii t() U$1! iCloud Phot1:1
`Sharing to share photos via a we,b link, these photos will be p1.1blicly available to anyi:ine who has been
`or has access to the web link. You can delete individt11:1I
`or entire
`
`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/i cl a ud /en /terms .html
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`Page 4 of 17
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`AG1STX_00007021
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 6 of 18 PageID #: 18593
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`Legal - iClaud - Apple
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`9/17/17, 3:32 PM
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`and
`
`with your
`your iTu1·1es
`see the iTu11es terms i:111d co11ditions ,,t https://www.apple.com/legal/internet(cid:173)
`services/itunes/ww/.
`
`in ti) iC:loud ;,1nd yrn.i usii OS X M,ail <:)t iClrn .. 1d W1:!l:im~1il t(l simd 1m1ail
`Cl. Mail l:lrop .. If yot1 :mi
`with attachments, whether or not yol1 use iClo,1d or other ,email services, in order to facilitate large
`vo1.1 asiree to allow
`to temporarily store the 1:1ttac:hments in iCloucl for emails where
`transfers of
`the size of the messac1e plus the size of attachments is f1reater than 20
`with an upper limit at 5 Gl:t
`
`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/i cl a ud /en /terms .html
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`Page 5 of 17
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`AG1STX_00007022
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 7 of 18 PageID #: 18594
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`Legal - iClaud - Apple
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`9/17/17, 3:32 PM
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`with you.
`
`Ill.
`
`l~,dditil)ll!II
`
`/,; ,IV,J/lablil l'III'
`
`on
`
`By upgradir1g your sh:)r,igi,i rn1 Y(lW d1wic1! ()I' 1::01nputi::11' 1 Apph::i will
`on
`basis the payment method associated with your Apple ID
`the p;:iyment method you use to
`011
`'1h11 iTun1!1:,
`i'f av,iil;.1bh,) {Jr th!'! payrmmt rn11th1l(l ,,1ssod,rt,!d with your F,nnily
`CH'
`acco1.mt If yo1,,1 are a F,:imily organi~er, yot1 agree to have A.pple char~Je your payment meth:id on a
`
`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/i cl a ud /en /terms .html
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`Page 6 of 17
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`AG1STX_00007023
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 8 of 18 PageID #: 18595
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`Legal - iClaud - Apple
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`9/17/17, 3:32 PM
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`Windows cm
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`PG.
`
`limit
`
`Withdrawal
`
`011
`
`yciu
`
`(If
`
`1hc
`
`e.fl·, 200 GB MONTl·UY iC:LOU[l SUBSCRIPTION STORA.GE
`
`[SLIBSCR!IPTION AIVIOW,IT AND
`UPCHMDE]
`
`Ordered on [INSERT l)AT"EJ
`
`Name of consurr1er
`
`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/i cl a ud /en /terms .html
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`Page 7 of 17
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`AG1STX_00007024
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 9 of 18 PageID #: 18596
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`9/17/17, 3:32 PM
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`Legal - iClaud - Apple
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`Date
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`IV, Your
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`A, Your
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`!l No
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`of Survivorshlp
`
`law, You a(Jn?le that yc1ur .Account is n1Jn-tra11sferable arid that any
`Unless c,thE:rwise
`your Apple ID or Content within your Accol1nt terminate upon your death. Upon receipt of a copy of a
`death certificate yoL1r Account rnay be terrninated and all Content within your Accourrt deleted, Contact
`iCloud Support at support.apple.com/icloud for further assistance.
`
`kl
`
`I:. No Resale ol" Sel'vice
`
`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/i cl a ud /en /terms .html
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`Page B of 17
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`AG1STX_00007025
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 10 of 18 PageID #: 18597
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`Legal - iClaud - Apple
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`9/17/17, 3:32 PM
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`rent or
`
`(or
`
`You
`
`t post, send, transmit or otherwise make available any unsolicited or 1,mauthorized email messaf:1es,
`aclvertisir1g,, pn:::nr1<:1tior1al rnaterlals,,
`span1, ,ir chain letters,, indui::ling,, without lirnitatiori,, bulk
`commercial
`
`g. fm·~1e any rcP-IP packet header or any part of the header information in an email or a news group
`ag to th!'J origin 1:rf any
`infonniition in " ru:m1far
`or trtf11'!l'WiS!'l
`to rnisl,iiuJ
`Content transrnitted through the Service ("spoofing");
`
`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/i cl a ud /en /terms .html
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`Page 9 of 17
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`AG1STX_00007026
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 11 of 18 PageID #: 18598
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`Legal - iClaud - Apple
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`9/17/17, 3:32 PM
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`any
`
`If ycA1 believ<::1 that any c:,mtent in which yoll claim copyrif1ht has b,aen infrinf1e1d by anyone using the
`Service, please cciritac:t Apple 1s Copyrif:jht A£Jent as described in our
`at
`https://www.apple.com/legal/trademark/claimsofcopyright.htmL Apple rr1ay 1 in its sole discretion., suspencl
`and/cir terminate Accounts of users th.al are founcl to be
`
`G. Violations of this At1ree111ent
`
`If whil,i using tfH! Se1vic1!, you ,11·1co1mti!r Co1rl1mt you find
`
`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/i cl a ud /en /terms .html
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`Page 10 of 17
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`AG1STX_00007027
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 12 of 18 PageID #: 18599
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`Legal - iClaud - Apple
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`9/17/17, 3:32 PM
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`you may report it
`
`abuse@iCloud.com.
`
`or
`
`will
`except for use of the Service in compliance with this Ai;1reernent. No portion of the Service may be
`
`B. Lice1°1se F1·01r1 Apple. THE USE OF THE SOFTWARE OR ANY PART OF THE SERVICE, E>(CEPT FOR
`USE OF THE SERVICE AS PEl~MIITED IN THIS AGl~EEMENT, IS STHICTLY PROHIBITED AND INFf~INGES
`ON THE lmEL.LECTUAl .. PROPERTY RIGHTS OF OTHERS .AND MAY SUB,JECT YOU TO CIVIL. ,I\ND
`C:RIMIIIJAL
`INCI.UDING POSSIBLE lvlOI\IETAFIY
`FOR C:OPYRIGIH l~~FFW\JGEMENT.
`
`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/i cl a ud /en /terms .html
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`Page 11 of 17
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`AG1STX_00007028
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`
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 13 of 18 PageID #: 18600
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`Legal - iClaud - Apple
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`9/17/17, 3:32 PM
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`VIL
`
`A.
`
`{f)
`your participation in fraudulent or ille~1al activities; or (~0 failure to pay any fees owed by you in relation to
`to t1irrnimit1!
`will b11
`notice and only if you have not cured the bt'each within such ::10-day pe1iod. Any
`will ni:it b!'!
`:;h;:111 bl'! rn,Hh! by Appl!! in il::s S(ll1:'! di:sc:n:r1i1:)11 i:md
`sud1 t!'!l'rnination i:i1·
`to vou or any third party fo1· any
`!hat m,,v n?sult or arise out of such termination or
`''"'"'""''""'"' ,:if your Account
`,:1cc1,iss \:Cl "IIHi S1wvici:. In
`may tiirminati, your Acc(l\lnt
`l.1pon .~10 days' prior notice via email to the address associated with your A.ccounl: if (a) ym.1r 11.cc,:nmt has
`
`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/i cl a ud /en /terms .html
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`Page 12 of 17
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`AG1STX_00007029
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`
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 14 of 18 PageID #: 18601
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`Legal - iClaud - Apple
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`9/17/17, 3:32 PM
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`vm.
`
`UMITATION
`
`LIABILITY
`
`FOL.L.OWING
`
`YOU EXPl:,!ESSLY UI\IDElllSrAND Ar·m AGFH:E r11Ar TIIE SERVICE IS PROVIDED ON AN "AS IS'' AND "AS
`;\V;\ILABLE 11 BASIS. APPLE A~JD 1rs
`SUBSl!)IARIES,
`P.GEflrrs, PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANT'IES OF ANY KIND.,
`WHETHER EXPRESS OR IMPL.IED, INCLUDING BUT NOT L.IMITED TO THE IMPL.IED WARRANTIES OF
`MEHCHANTABIUTY, FITNESS FOH A PARTICULAl1 PURPOSE, AND NON ·INFl~INGEMENr. IN
`PARTICUL.AR, 1,PPL.E 1,~m ITS AFFILIATES, SU8SIDl1~RIES 1 OFFICERS, DIRECTORS, EMPL.OYEES,
`PAFffNERS AND I.JCENSOFIS MAKE NO W,I\RR.l\r'HY Tl·l,O.T (I) Tl·IE SERVICE WILL MEET YOUF!
`
`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/i cl a ud /en /terms .html
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`Page 18 of 17
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`AG1STX_00007030
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`
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 15 of 18 PageID #: 18602
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`Legal - iClaud - Apple
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`9/17/17, 3:32 PM
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`/\PPL .. E DISCLAIMS ANY LIABILITY F<EI ..... ATINC:; THEF<ETO
`
`LIMnATION
`
`INDEMNIFICAilot~
`
`its
`i.gents, partners, co1rtractons, 1,nd licensons hanriless fron1 any clai1r1 or
`1n1id11 by
`third p,irty,
`l'ri:)rn: (a) .~ny Contimt y1J1.J
`to iir
`your use ol 1:he
`
`you irr this
`
`(d) ,my action t,ilrnn by
`
`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/i cl a ud /en /terms .html
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`Page 14 of 17
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`AG1STX_00007031
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`
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 16 of 18 PageID #: 18603
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`Legal - iClaud - Apple
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`9/17/17, 3:32 PM
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`A.
`
`or
`
`that
`
`known
`
`This A{;1reeme11t constitutes the entire arireement between you arid .Apple, igovems your use of the Service
`any prior
`in r·elation to the Service. You tnay
`and
`between you and
`also be subJect to additional terms and conditions that may apply when you use affiliate services, third-
`p.,rtit cont,::11t, ()I' third-patty soltw,m1. If any part <lf this .A.gnHirmmt is hiilcl ir1valid or
`th,1t
`rr1,-1m1er cor1~.iste11t with applicable law to reflect, as
`the
`sh;,II be construed in
`sl·1all re11·1,~ir1 in full force and eff,3ct nm l':~ilure
`original intentim1s of the
`arid th,3 1··e1r1aining
`of
`to exercise or enforce ,my right or
`sh,,11 Ml: c1)nsl:itute a w,1ive1· al
`such right or provision,,, You ;:ngnNi
`there
`
`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/1 cl a ud /en /terms .html
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`Page 15 of 17
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`AG1STX_00007032
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`
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 17 of 18 PageID #: 18604
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`Legal - iClaud - Apple
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`9/17/17, 3:32 PM
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`shall be no
`
`to
`
`in
`
`in
`
`Industrial
`
`Last
`
`'I,
`
`Hardware Warranties
`
`Software License Agreemenls
`
`RF Et.posure
`
`Mor'fl Ri:1:!JJ1::t~Jrca1ra
`
`Overview
`
`G:,vernment ln~onnatlon Hequests
`
`Com.act Appl1.g Lefu';l!ll
`Global Trade, CC1rnplianc:c,
`
`Supplier Provisions (PD!')
`
`overview
`
`AppleCare
`
`Repair l'errns ano Cat1dltlons
`E)tpress Raplacamem San1/1~e
`
`Remote Accsss Techr1ic«lll Assistance
`... orrri.s r.rnd C1md1tim-.s
`Salei Policfes
`'1'rai,·1lng Service Terms and Conditioru;
`S1.:ppm"I: Cormnunities Tet·ms i;:J"f Use
`
`Overview
`
`overview
`
`Guidelines for Using Apple Trademarks and
`Copyrights
`
`!Tunes Gift Cards and Codes Terrns and
`Condltlors
`
`Gilme Center Terms and Cond1'tions
`
`R,'ghts and Permissions
`
`P1rncy Prevention
`Ut1c1oll<0itod Idea Subrnis:;lori P,,licy
`
`iClouc Terms ct Service
`Privacy Pc,licy
`
`Websile Terms of Use
`
`Print Services Sales Pollcle,,
`
`Ptlri1 Services Terms <>f Use
`
`l::dl.lC!lli<l~
`Apple School Manager (PDF)
`
`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/i cl a ud /en /terms .html
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`Page 16 of 17
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`AG1STX_00007033
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`
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`Case 2:17-cv-00513-JRG Document 276-2 Filed 01/09/19 Page 18 of 18 PageID #: 18605
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`Legal - iClaud - Apple
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`9/17/17, 3:32 PM
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`htt ps ://www. a pp I e .ca m/ca/1 e g al/intern et-s e rvi ces/i cl a ud /en /terms .html
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`Page 17 of 17
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`AG1STX_00007034
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