`
`ESTTA1314835
`
`Filing date:
`
`10/09/2023
`
`IN THE UNITED STATES PATENT AND TRADEMARK OFFICE
`BEFORE THE TRADEMARK TRIAL AND APPEAL BOARD
`
`Proceeding no.
`
`92080108
`
`Party
`
`Correspondence
`address
`
`Submission
`
`Filer's name
`
`Filer's email
`
`Signature
`
`Date
`
`Attachments
`
`Plaintiff
`Sonic.net, LLC
`
`ANDREW J SPAULDING
`SPAULDING MCCULLOUGH & TANSIL LLP
`90 SOUTH E STREET
`SUITE 200
`SANTA ROSA, CA 95404
`UNITED STATES
`Primary email: aspaulding@smlaw.com
`Secondary email(s): sterling@smlaw.com, chisholm@smlaw.com
`707-524-1900
`
`Opposition/Response to Motion
`
`Terry S. Sterling
`
`sterling@smlaw.com, aspaulding@smlaw.com, dranit@smlaw.com,
`chisholm@smlaw.com
`
`/Terry S. Sterling/
`
`10/09/2023
`
`Petitioners Opposition to MSJ Redacted.pdf(550071 bytes )
`Sterling Decl with Exhibits Redacted.pdf(4759741 bytes )
`Opposition to MSJ Jasper Dec Redacted.pdf(260531 bytes )
`Opposition to MSJ Mendoza Dec Redacted.pdf(196904 bytes )
`
`
`
`THE UNITED STATES PATENT AND TRADEMARK OFFICE
`BEFORE THE TRADEMARK TRIAL AND APPEAL BOARD
`
`
`
`
`)
`
`
`
`SONIC.NET, LLC,
`) Cancellation No. 92080108
`
`
`
`
`
`
`) Mark: SONICTEL
`
`
`
`
`
`
`) Registration No. 5,245,621
`Petitioner,
`
`
`
`
`)
`
`
`
`
`
`
`) THIS PLEADING CONTAINS CONTENT
`
`
`
`
`v.
`
`) DESIGNATED AS CONFIDENTIAL
`
`
`
`
`
`
`) ATTORNEYS EYES ONLY – SENSITIVE
`
`
`
`SONICTEL, INC.,
`) BUSINESS INFORMATION AND
`
`
`
`
`
`
`) COMPETITIVE BUSINESS INFORMATION
`Registrant.
`
`
`
`
`____________________________________)
`
`
`PETITIONER’S OPPOSITION TO MOTION FOR SUMMARY JUDGMENT
`(REDACTED VERSION)
`
`I. INTRODUCTION
`
`In this proceeding, SONIC.NET, LLC (“Petitioner”) seeks cancellation of SONICTEL,
`
`INC.’s (“Respondent”) registration of the SONICTEL trademark (the “SONICTEL Mark”) on
`
`the grounds that: (1) Petitioner’s trademarks SONIC.NET, SONIC, and the SONIC. design mark
`
`(collectively, the “SONIC Marks”) have priority of registration and priority of use over the
`
`SONICTEL Mark; and (2) Respondent’s use of the SONICTEL Mark creates a high likelihood
`
`of confusion with respect to the source of the telecommunication services provided by
`
`Respondent.
`
`In its Motion for Summary Judgment (“MSJ”), which was filed before any discovery had
`
`been taken or allowed in this case, Respondent argues that the “undisputed material facts” show
`
`that Petitioner’s claims are barred by the doctrine of laches, and that there is no likelihood of
`
`confusion between the SONICTEL Mark and the SONIC Marks. As set forth below,
`
`Respondent has failed to meet its burden of proving that there are no genuine issues of material
`
`
`
`fact in dispute with respect to either Respondent’s laches defense or the purported lack of any
`
`likelihood of confusion between the SONICTEL Mark and the SONIC Marks.
`
`A.
`
`Petitioner
`
`II. THE PARTIES
`
`Petitioner is an Internet Service Provider (“ISP”) based in Santa Rosa, California (about
`
`40 miles north of San Francisco). Petitioner offers a broad range of telecommunications and
`
`internet services to residential and business customers throughout the State of California,
`
`including ISP services, traditional telephone services and cloud-based communications services
`
`and equipment, including Voice over Internet Protocol (VOIP) services. [Declaration of Dane
`
`Jasper (“Jasper Decl.”), ¶ 3.] Petitioner currently services more than 100,000 customers in
`
`approximately 125 California communities including the San Francisco Bay Area, Sacramento,
`
`and Los Angeles. Petitioner is the largest independent Internet Service Provider (ISP) in
`
`Northern California. Petitioner also provides services such as email, domain name registration,
`
`and website hosting to customers located elsewhere in the United States, outside of California.
`
`[Jasper Decl., ¶ 4.]
`
`Petitioner’s internet services have been recognized by nationally recognized technology
`
`publications and organizations. For example, PCMag.com selected Petitioner as the 2019 Fastest
`
`Internet Service Provider in the United States. The article stated “Sonic’s PCMag Speed Index is
`
`the highest we have ever seen in Fastest ISPs history for an individual ISP.” Electronic Frontier
`
`Foundation, a nationally renowned organization defending digital privacy, free speech and
`
`innovation, has repeatedly recognized Petitioner for policies that protect the rights of its
`
`customers. [Jasper Decl., ¶ 5.]
`
`
`
`2
`
`
`
`As reflected in the TDSR printouts attached to the Petition, Petitioner owns three
`
`registrations of the SONIC Marks. Petitioner applied for and obtained federal registrations for
`
`the SONIC Marks as follows:
`
` SONIC.NET is registered for use as an ISP to provide telephone services, and in
`
`connection with “hosting websites on the internet; hosting of internet servers for
`
`others; technical support services, namely, technical administration of servers for
`
`others and troubleshooting in the nature of diagnosing server problems.” The
`
`application to register SONIC.NET was filed on April 25, 2012 and the registration
`
`issued on January 29, 2013. The registration asserts a date of first use of August 2000.
`
` SONIC is registered for use as an ISP to provide e-mail services, and telephone
`
`communication services, and in connection with “hosting internet sites for others;
`
`hosting digital content on the internet, domain name registration services.” The
`
`application to register SONIC was filed on November 12, 2013 and the registration
`
`issued on March 24, 2015. The registration asserts a date of first use of November 20,
`
`2014.
`
` The SONIC. design mark is registered for use as an ISP to provide e-mail services, and
`
`telephone communication services, and in connection with “hosting internet sites for
`
`others; hosting digital content on the internet, domain name registration services.”
`
`The application to register the SONIC design mark was filed on January 8, 2015 and
`
`the registration issued on September 1, 2015. The registration asserts a date of first
`
`use of November 20, 2014. [Jasper Decl., ¶ 6.]
`
`For decades the SONIC marks have been, and they continue to be, used in the marketing
`
`and promotion of Petitioner’s services. They are prominently displayed on Petitioner's website,
`
`
`
`3
`
`
`
`signage, newsletters, mailers, and other marketing materials. Petitioner has expended substantial
`
`time, money, and resources marketing, advertising, and promoting the services offered under the
`
`SONIC Marks, including its telecommunications and VOIP services. Through its widespread
`
`marketing efforts and media recognition, Sonic has developed significant goodwill in the SONIC
`
`Marks. [Jasper Decl., ¶ 7.]
`
`As a result of its widespread, continuous, and exclusive use of the SONIC Marks to
`
`identify its services, and Sonic as their source, Sonic owns valid and subsisting federal statutory
`
`and common law rights to the SONIC Marks.
`
`B.
`
`Respondent
`
`Respondent, a New York corporation that provides VOIP services and related
`
`telecommunications services and equipment, owns a federal registration for SONICTEL.
`
`Respondent applied to register SONICTEL on December 20, 2016, and the registration issued on
`
`July 18, 2017. The registration asserts January 10, 2015 as the date of first use and first use in
`
`commerce. [See TDSR printout for SONICTEL attached to the Petition.]
`
`As indicated by the use and registration information for the SONICTEL Mark and the
`
`SONIC Marks, Petitioner’s first use of SONIC precedes by many years Respondent’s first use of
`
`SONICTEL, and all of the SONIC Marks were already registered on the U.S. Principal Register
`
`when Respondent applied to register SONICTEL.
`
`III. STATEMENT OF THE CASE
`
`In the Spring of 2022, Respondent signaled its intention to begin doing business in
`
`California. On March 30, 2022, Respondent registered to transact business in California by
`
`filing a Statement and Designation by Foreign Corporation with the California Secretary of State,
`
`and on April 29, 2022, Respondent applied for a license with the California Public Utilities
`
`
`
`4
`
`
`
`Commission (CPUC) to provide intrastate interexchange telecommunications services in
`
`California (the “CPUC Application”). [Jasper Decl., ¶ 8.] After those filings came to
`
`Petitioner’s attention, Petitioner responded by filing a Protest to the CPUC Application (filed
`
`through Petitioner’s subsidiary, Sonic Telecom, LLC) on the grounds that Respondent had
`
`engaged in improper conduct by using a name that is confusingly similar to Petitioner’s name;
`
`that infringes on Petitioner’s trademark rights; and that creates confusion for customers and
`
`harms Petitioner’s ability to compete.1 [Jasper Decl., ¶ 9.]
`
`Through its attorneys, Petitioner also sent a letter to Respondent demanding that
`
`Respondent cease its use of the SONICTEL name for telecommunications and related business
`
`and abandon its federal registration of SONICTEL. [Declaration of Terry S. Sterling (“Sterling
`
`Decl.”), ¶ 3.]
`
`On July 12, 2022, Petitioner filed its Petition for Cancellation of the SONICTEL
`
`registration (the “Petition”) on the grounds that the SONIC Marks have priority of registration
`
`and priority of use over the SONICTEL Mark, and Respondent’s use of SONICTEL in
`
`connection with the provision of telecommunication services creates a likelihood that consumers
`
`will be confused as to the source of Respondent’s services. [Sterling Decl., ¶ 4; 1 TTABVUE.]
`
`By stipulation of the parties, the cancellation proceeding was suspended while the parties
`
`continued the settlement discussions they had begun before the Petition was filed, but the
`
`discussions were unsuccessful and the suspension ended on December 18, 2022. Pursuant to the
`
`Consent Motion for Suspension of Settlement entered by the Trademark Trial and Appeal Board
`
`(the “Board”) on November 17, 2022, Respondent’s last day to file an Answer to the Petition
`
`
`1 Respondent has since withdrawn the CPUC Application. [Jasper Decl., ¶ 9.]
`
`
`
`5
`
`
`
`was December 21, 2022 and the discovery period was set to open on January 20, 2023. [Sterling
`
`Decl., ¶ 5; 14 TTABVUE.]
`
`On December 21, 2022, Respondent filed its Answer and Affirmative Defenses to the
`
`Petition, which responded to the allegations of the Petition and asserted that the claims in the
`
`Petition are barred by the affirmative defenses of laches, acquiescence, and estoppel. [16
`
`TTABVUE.] Shortly thereafter, on January 19, 2023 – one day before the discovery period was
`
`set to open – Respondent filed the MSJ.2 [Sterling Decl., ¶ 6; 17 TTABVUE – 21 TTABVUE.]
`
` On May 25, 2023, the Boad entered an order granting Petitioner’s Motion to Allow
`
`Discovery as to a specified subset of topics related to Respondent’s laches defense and likelihood
`
`of confusion claim, finding that Petitioner sufficiently demonstrated a need to obtain written
`
`discovery concerning such topics. [28 TTABVUE.]
`
`In the May 25 Order, the Board also struck Respondent’s affirmative defenses of laches,
`
`acquiescence, and estoppel on the basis that such defenses were insufficiently pleaded.
`
`Respondent was granted leave “to file and serve an amended answer that properly pleads an
`
`affirmative defense of laches if it has a good faith basis for doing so, failing which the defense
`
`will receive no further consideration, and Respondent’s motion for summary judgment will be
`
`denied on that issue.” Ibid.
`
`Respondent filed an Amended Answer on June 12, 2023. [29 TTABVUE.]
`
`
`2 In an attempt to prevent Petitioner from obtaining evidence it could use to oppose the MSJ, Respondent filed the
`MSJ before the opening date for discovery that was set by the Board. In order to effectively oppose the MSJ,
`Petitioner was forced to file a Motion to Allow Discovery under Federal Rules of Civil Procedure Rule 56(d). [23
`TTABVUE.] Despite Respondent’s opposition [25 TTABVUE.], the Motion was granted. [28 TTABVUE.]
`
`
`
`6
`
`
`
`A.
`
`Legal Standards
`
`IV. ARGUMENT
`
`Pursuant to FRCP 56(a), a motion for summary judgment will be granted if the moving
`
`party shows that (1) there is no genuine dispute as to any material fact, and (2) the moving party
`
`is entitled to judgment as a matter of law. OddzOn Prods., Inc. v. Just Toys, Inc., 122 F.3d 1396,
`
`1401, 43 USPQ2d 1641, 1644 (Fed.Cir.1997); TBMP §528.01. As the moving party,
`
`Respondent has the burden of proving both the absence of a genuine dispute as to any material
`
`fact, and that Respondent is entitled to judgment as a matter of law. Celotex Corp. v. Catrett,
`
`477 U.S. 317, 323, 106 S.Ct. 2548, 91 L.Ed.2d 265 (1986).
`
`If the moving party meets its burden and comes forward with evidence that, if
`
`uncontroverted, would entitle it to a verdict in its favor, the burden shifts to the nonmoving party
`
`to either show that the moving party's evidence is not sufficient to support a verdict in its favor,
`
`or to counter with sufficient contrary evidence. Securities and Exchange Commission v.
`
`Blackburn, 431 F.Supp.3d 774, 801 (E.D. La. 2019). In ruling on a motion for summary
`
`judgment, the nonmoving party must be given the benefit of all reasonable doubt as to whether
`
`genuine disputes of material fact exist; and the evidentiary record on summary judgment, and all
`
`inferences to be drawn from the undisputed facts, must be viewed in the light most favorable to
`
`the nonmoving party. TBMP §528.01; Lloyd’s Food Products Inc. v. Eli’s Inc., 987 F.2d 766, 25
`
`USPQ2d 2027, 2029-30 (Fed. Cir. 1993); Opryland USA Inc. v. Great American Music Show,
`
`Inc. supra, 970 F.2d 847 at 850.
`
`B.
`
`Respondent Has Not Established That There Are No Genuine Disputes Of Material
`Fact Or That It Is Entitled To Judgment In Its Favor As A Matter Of Law
`
`The Petition seeks cancellation of Respondent’s registration of the SONICTEL Mark
`
`based on Petitioner’s prior use and prior registration of the SONIC Marks, and on the likelihood
`
`
`
`7
`
`
`
`of confusion between the SONICTEL Mark and Petitioner’s SONIC Marks. Respondent does
`
`not deny that the SONIC Marks have priority over the SONICTEL Mark. However, Respondent
`
`argues that it is entitled to summary judgment because the “undisputed material facts” allegedly
`
`show that (1) the Petition is barred by the doctrine of laches, and (2) there is no likelihood of
`
`confusion between the SONICTEL Mark and the SONIC Marks.
`
`1. There Are Genuine Disputes Of Material Fact With Respect To
`Respondent’s Laches Defense.
`
`Laches is an equitable affirmative defense that is available in a cancellation proceeding
`
`based on a likelihood of confusion. Nat’l Cable Television Ass’n v. Am. Cinema Editors, Inc.,
`
`971 F.2d 1572 (Fed Cir. 1991). To prevail on a laches defense, the party whose trademark has
`
`been challenged must show (1) undue and unreasonable delay by the challenging party in
`
`asserting its rights, and (2) prejudice to the challenged party resulting from the delay. Teledyne
`
`Techs., Inc. v. W. Skyways, Inc., 78 USPQ2d 1203,1210 (TTAB 2006); Ava Ruha Corp.. v.
`
`Mother’s Nutritional Ctr., Inc., 113 USPQ2d 1575, 1580 (TTAB 2015). To succeed on a motion
`
`for summary judgment based on laches, the moving party must establish that there are no
`
`genuine disputes of material fact regarding either factor (undue and unreasonable delay by the
`
`challenging party, or prejudice to the challenged party). Gasser Chair Co. v. Infanti Chair
`
`Manufacturing Corp., 60 F.3d 770, 34 USPQ2d 1822, 1824 (Fed. Cir. 1995).
`
`a. Undue and Unreasonable Delay
`
`Respondent contends that there was undue or unreasonable delay by Petitioner in filing
`
`the cancellation proceeding on July 12, 2022, almost five years after Respondent’s registration of
`
`the SONICTEL mark on July 18, 2017.3 Teledyne Techs., Inc. v. W. Skyways, Inc. supra, 78
`
`
`3 In the MSJ, Respondent comments that it believes that Petitioner knew or should have known of Respondent’s use
`of “SONICTEL” in 2015, but Respondent offers no supporting evidence for that claim and Respondent states that
`for purposes of this MSJ, it is not arguing that the laches period began in 2015.
`
`
`
`8
`
`
`
`USPQ2d 1210, n.10 (in a cancellation proceeding the period of delay for laches purposes is the
`
`time between the date of registration and the date the proceeding was filed). This almost five-
`
`year lapse of time is the only fact identified by Respondent in support of its claim that Petitioner
`
`unreasonably delayed in its filing of the Petition.
`
`While it is true that laches has been found in cases involving delays of five years or even
`
`less, the determination of whether laches applies in a particular case is not based on the length of
`
`the delay period alone. Jansen Enters. Inc. v. Rind, 85 USPQ2d 1104 (TTAB 2007); Pinkette
`
`Clothing, Inc. v. Cosmetic Warriors Limited, 894 F.3d 1015, 1027 (9th Cir. 2018) (laches does
`
`not typically bar claims for cancellation of a registration, “the passage of time must be
`
`accompanied by circumstances which estop plaintiff from obtaining injunctive relief.”). By
`
`definition, every registrant continues to use its mark in commerce during the 5 years of
`
`registration and presumably continues to develop its goodwill during that time. Laches would
`
`eviscerate the 5 year period permitted by the Lanham Act if the simple passage of time was
`
`sufficient to support a defense of laches.
`
`Regardless of the delay in initiating a cancellation proceeding, the Board needs to
`
`consider if the delay was undue or unreasonable. That determination requires a balance of the
`
`respective interests and equities of the parties, based on the specific facts of the case. See Ava
`
`Ruha Corp. v. Mother's Nutritional Ctr., Inc., supra, 113 USPQ2d 1575; Kemi Organics v.
`
`Gupta, 126 USPQ2d 1601 (TTAB 2018). For example, a trademark owner’s delay in learning of
`
`an infringing mark is not necessarily unreasonable. Although a trademark owner must take
`
`reasonable steps to maintain its rights, “it is not required to constantly monitor every nook and
`
`cranny of the entire nation and to fire both barrels of [its] shotgun instantly upon spotting a
`
`
`
`9
`
`
`
`possible infringer.” Cullman Ventures, Inc. v. Columbian Art Works, Inc. (S.D.N.Y. 1989) 717
`
`F.Supp. 96, 126–127.
`
`A trademark owner’s delay in taking action against a known infringer may also not be
`
`unreasonable. For example, a delay in filing may be reasonable if the trademark owner was
`
`involved in other litigation regarding infringement of the mark. “A trademark owner is not
`
`bound to take on more than one infringer at a time.” Cuban Cigar Brands N. V. v. Upmann
`
`Intern., Inc. (S.D.N.Y. 1978) 457 F.Supp. 1090, 1098, n. 28, aff'd (2d Cir. 1979) 607 F.2d 9956;
`
`McCarthy § 31:16. Also, a period of low profile sales by a new business is not generally counted
`
`towards laches. A delay may also be excused if there was a change in circumstances that caused
`
`the infringer to encroach on the petitioner’s business operations, including an expansion of the
`
`infringer’s use of the contested mark into new product lines or geographic territories. Jansen
`
`Enterprises Inc. v. Rind, supra, 85 USPQ2d 1116; see also, McCarthy § 31:19 (low profile sales
`
`by a new market entrant does not trigger an obligation to sue; the trademark owner is justified in
`
`delaying litigation until it is seen if the new business or product line will survive or significantly
`
`impact on plaintiff’s trademark rights; expansion into new product lines or territories should be
`
`sufficient to excuse a prior delay).
`
`Here, the reasons why the Petition was not filed earlier create factual questions as to the
`
`validity of Respondent’s defense of laches. First, for nearly two years prior to filing the Petition,
`
`Petitioner was engaged in another cancellation proceeding before the Board, which consumed
`
`significant resources. See TTAB Proceeding #92073339. That matter ultimately resulted in the
`
`cancellation of another infringing trademark and shortly thereafter Petitioner sought cancellation
`
`of the SONICTEL Mark. [Jasper Decl., ¶ 10.]
`
`
`
`10
`
`
`
`In addition, until March 2022 when Respondent registered to do business in California
`
`and submitted the CPUC Application, Petitioner did not have a strong reason to challenge the
`
`SONICTEL Mark because of the different geographic areas. However, not long before the filing
`
`of this cancellation proceeding, Petitioner revised its business model to expand the geographic
`
`scope of its business operations with plans to eventually offer telephone and VOIP services to
`
`customers in the New York area. Once Respondent signaled its intention to operate in California
`
`using a nearly identical trademark on identical services, Petitioner felt compelled to pursue all
`
`available remedies including this cancellation proceeding. [Jasper Decl., ¶11.]
`
`Based on the foregoing, there is a genuine dispute regarding the facts and circumstances
`
`relating to Petitioner’s delay in filing the Petition, the reasonableness of Petitioner’s and
`
`Respondent’s actions, and whether those actions excuse the delay in filing the Petition.
`
`b. Prejudice Resulting From The Delay
`
`Respondent argues that it has suffered economic prejudice as a result of Petitioner’s delay
`
`in filing the Petition in that, in the seven years since Respondent started using the SONICTEL
`
`Mark, Respondent made expenditures “in the six figures” to advertise and promote the
`
`SONICTEL Mark and tradename.4 Respondent argues that during that period of time,
`
`Respondent’s sales and the number of customers steadily increased; its advertising and
`
`promotional activities in connection with the SONICTEL Mark expanded in their type, nature
`
`and sophistication; and Respondent’s goodwill and reputation grew substantially. [MSJ, page 8.]
`
`In support of these claims, the MSJ relies on the Declaration of Kaitlin Walsh, Director
`
`of Marketing/Business Development for Respondent, filed on January 19, 2023 (“Walsh Decl.”).
`
`
`4 Only expenditures incurred after Petitioner knew or should have known of Respondent’s use of the SONICTEL
`Mark will support a finding of economic prejudice. Eat Right Foods Ltd. v. Whole Foods Market, Inc., 880 F.3d
`1109, 1120, 125 USPQ2d 1560 (9th Cir. 2018).
`
`
`
`11
`
`
`
`[19 TTABVUE.] The Walsh Decl. did not provide the dollar amount of Respondent’s
`
`expenditures for advertising and promotion, or the dollar amount of its sales or the number of its
`
`customers, nor did it include financial documents providing that information. Instead, Ms.
`
`Walsh provided percentages by which Respondent’s advertising expenditures, sales, number of
`
`customers, etc. allegedly increased during different periods of time.5 Using percentages allowed
`
`Respondent to exaggerate its claim of spectacular growth. For example, Ms. Walsh reported that
`
`between 2018 and 2022, Respondent’s sales increased by 2,523%, its expenditures for
`
`advertising and promotion of the SONICTEL Mark and tradename increased by 15,256%, and
`
`the number of customers increased by 1,145%.
`
`Respondent provided more specific information in a second Declaration of Kaitlin Walsh
`
`(“Second Walsh Decl.”) filed in opposition to Petitioner’s Motion to Allow Discovery [25
`
`TTABVUE], and in Respondent’s subsequent responses to Petitioner’s discovery that was
`
`allowed by the Board. [See Exhibit A to Sterling Decl.] Those responses indicate that
`
`Respondent is a modest provider of internet phone services and teleconferencing services located
`
`in the relatively rural Hudson River Valley, with a small customer base located primarily in the
`
`Hudson Valley and Connecticut. Respondent’s products consist of VOIP with related phone
`
`services, teleconferencing services, and sales of telephones, headsets and other equipment used
`
`in connection with VOIP and teleconferencing services. [RTSI Nos. 9, 10, 11, 15 and 16.] 6
`
`While Respondent’s business has grown since 2015, it has not had the sort of explosive growth
`
`that Respondent’s allegations, framed in terms of percentages, would seem to suggest.
`
`
` 5 For some information, annual percentages were provided for the period of either 2018 to 2021 or 2018 to 2022,
`while other information was provided for 2015 to 2022, with no annual breakdown.
`6 True and correct copies of Respondent’s Responses to the Special Interrogatories (cited as “RTSI”) and
`Respondent’s Responses to the Requests for Production (cited as “RTRP”) are attached to the Sterling Decl. as
`Exhibits A and B.
`
`
`
`12
`
`
`
`Respondent had no revenue at all in 2015 or 2016 (RTSI Nos. 12 and 27) and although the
`
`Interrogatory responses did not provide revenue information for 2017, they did show that
`
`Respondent had only one customer in 2017. [RTSI No. 27.] This period of low profile sales
`
`should not be counted towards laches. See Jansen Enterprises, supra. Since 2015, Respondent
`
`has spent a total of approximately $195,000 on marketing and promotion, (RTSI No. 17 and
`
`Second Walsh Decl., ¶5), but even after eight years of marketing its business and the SONICTEL
`
`Mark and name, Respondent has only had a total of approximately 300 customers, some of
`
`whom may no longer be customers.7
`
`Laches is meant to protect an infringer whose efforts have been aimed at “build[ing] a
`
`valuable business around its trademark.” McCarthy § 31:12 (citations omitted). However, the
`
`information provided by Respondent is not indicative of success in “building a valuable
`
`business” around the SONICTEL Mark in all of the years prior to the filing of the Petition. This
`
`case is similar to Kemi Organics v. Gupta (TTAB 2018) 126 USPQ2d 1601, in which the
`
`respondent argued that it had suffered economic prejudice based on the costs of growing its
`
`business during the delay period. Just as the MSJ and the original Walsh Decl. provided only
`
`percentage information regarding Respondent’s business, the respondent in Kemi Organics
`
`initially did not provide evidence of its actual sales figures, but instead sought to rely on the fact
`
`that its revenues had grown by a factor of 18 during the delay period. When the respondent in
`
`that case produced the actual numbers, they showed that the respondent’s baseline annual sales
`
`were only $383.52, so the 18-fold increase in revenue was relatively unimpressive. The Board
`
`
`7 In Response to an Interrogatory asking how many new customers Respondent had each year since 2015,
`Respondent provided numbers for each year that total 302 customers. [RTSI No. 27] However, documents
`produced by Respondent indicate that Respondent has assigned a total of 314 customer numbers. [Ex. C,
`SO_000039-SO_000058.] True and correct copies of referenced pages from Respondent’s document production are
`attached to the Sterling Decl. as Exhibit C.
`
`
`
`13
`
`
`
`concluded, “[o]n this record, we cannot find that Respondent was prejudiced because he “built
`
`up a valuable business and goodwill around the mark during the time petitioner never objected.“
`
`Id.
`
`The mere fact that Respondent has spent time and money promoting and operating the
`
`company does not establish economic prejudice for purposes of a laches defense. Internet
`
`Specialties W., Inc. v. Milon-DiGiorgio Enters., Inc., 559 F.3d 985, 991–92 (9th Cir. 2009)
`
`(“Internet Specialties”). Rather, the claim of prejudice must be based on expenditures that
`
`reflect “an investment in the mark as the identity of the business in the minds of the public.”
`
`Internet Specialties, 559 F.3d at 991–992.
`
`In Internet Specialties, the court found that the infringing party, MDE, had failed to
`
`demonstrate economic prejudice as a result of Internet Specialties’ delay in filing an action
`
`because the evidence did not show that MDE’s expenditures during the period of delay were
`
`directed at developing brand recognition of its mark. Most of MDE's advertising expenses
`
`related to “pay-per-click” advertisements, which funneled potential customers to MDE’s website
`
`based on their interest in a particular type of service. Those advertisements created little to no
`
`brand awareness. Id. MDE also provided evidence regarding the anticipated cost of changing its
`
`name if it lost its mark, but the court found that the costs of a potential name change were not
`
`significant. Finally, MDE argued that if it lost its mark, its customers (which had grown in
`
`number from 2,000 to 13,000 during the delay period) would have to change their email
`
`addresses. The court rejected those arguments, noting that “internet service providers frequently
`
`change their names due to consolidations and mergers, and . . . the additional costs of registering
`
`a new domain name are minimal.” Id.
`
`
`
`14
`
`
`
`Here, Respondent’s claim of economic prejudice is based on Respondent’s expenditures
`
`of approximately $195,000 on advertising and promotion from 2018 through 2022. Based on the
`
`chart provided by Ms. Walsh, the types of advertising and promotional activities engaged in by
`
`Respondent are: Respondent’s website; accounts on Facebook, Twitter, Instagram and LinkedIn;
`
`Google ads; membership in the Chamber of Commerce and trade publications; attendance at
`
`trade shows; email marketing; the use of unspecified marketing software; print advertisements in
`
`unspecified publications; and SEO. The chart also indicates that in 2021, Respondent hired a
`
`marketing director. [Walsh Decl., ¶14.] Most of these methods of advertising (Respondent’s
`
`website, social media accounts, Google ads, etc.) seem likely to be “click on” advertisements that
`
`do not create significant brand recognition. Making connections with local businesses and trade
`
`groups in the small communities of the Hudson Valley also does not build significant brand
`
`awareness with consumers.
`
`Without more information, it is not possible to know how much Respondent has actually
`
`spent on advertising that constitutes “an investment in the [SONICTEL] mark as the identity of
`
`the business in the minds of the public.” Internet Specialties, 559 F.3d at 991–992.
`
`Finally, as noted above, laches is meant to protect a party whose efforts and expenditures
`
`have been aimed at “building a valuable business around its trademark” while the other party
`
`delayed in challenging the mark. Internet Specialties, supra, 559 F.3d at 991. Respondent’s
`
`evidence shows that it spent $195,000 over a period of five plus years to develop a business with
`
`at most 300 customers (potentially significantly less). At the very least, that evidence is not
`
`sufficient to establish laches for purposes of the MSJ. There are genuine questions as to whether
`
`the expenses that Respondent relies on as evidence of economic prejudice justify the application
`
`of laches such that the case should be dismissed without a trial on its merits.
`
`
`
`15
`
`
`
`2. Laches Does Not Appy Where A Likelihood of Confusion Is Inevitable
`
`Even if the elements of a laches defense are proven, laches will not prevent cancellation
`
`where the marks and goods or services of the parties are substantially similar and confusion of
`
`the marks is inevitable. Ava Ruha Corp. v. Mother's Nutritional Ctr., Inc., 113 USPQ2d 1575
`
`(TTAB 2015); Ultra-White Co., Inc. v. Johnson Chemical Industries, Inc., 59 C.C.P.A. 1251,
`
`465 F.2d 891, 893–94, 175 U.S.P.Q. 166 (1972) (six year delay in filing a petition to cancel did
`
`not make a laches defense where confusion was inevitable); McCarthy §§ 20:77, 31:12 (“The
`
`T.T.A.B. follows the same rule as do the courts in litigation: the ‘inevitability of confusion’ will
`
`negate an otherwise sufficient laches defense”). This is so because any injury to a respondent
`
`caused by a petitioner’s delay is outweighed by the public’s interest in preventing confusion in
`
`the marketplace. Id.
`
`A finding of inevitable confusion usually requires that both the marks and the services to
`
`be nearly identical. Brooklyn Brewery Corporation v. Brooklyn Brew Shop, 17 F.4th 129 (Fed.
`
`Cir. 2021). Here, Respondent concedes the identical nature of the parties’ services for purposes
`
`of the MSJ. [MSJ, p. 22.] Accordingly, the only issue to consider is the similarity of the SONIC
`
`Marks and the SONICTEL Mark.
`
`When one feature of a mark is more significant than the mark’s other features, that
`
`feature is considered “dominant.” It is appropriate to give greater weight to the dominant part of
`
`a composite mark in determining the commercial impression created by the mark because that
`
`dominant feature makes the greatest impression on the ordinary buyer. In re National Data
`
`Corp., 753 F.2d 1