Trademark Trial and Appeal Board Electronic Filing System. http://estta.uspto.gov
`
`ESTTA Tracking number:
`
`ESTTA1074890
`
`Filing date:
`
`08/13/2020
`
`IN THE UNITED STATES PATENT AND TRADEMARK OFFICE
`BEFORE THE TRADEMARK TRIAL AND APPEAL BOARD
`
`Proceeding
`
`Applicant
`
`87495623
`
`Mano & Mano Pty Ltd
`
`Applied for Mark
`
`QUINN'S
`
`Correspondence
`Address
`
`TEDD LEVINE
`LAW OFFICES OF TEDD S. LEVINE, LLC
`31 KRISTIN LN.
`HAUPPAUGE, NY 11788
`UNITED STATES
`Primary Email: lawofficesofteddslevine@gmail.com
`(516) 770-3131
`
`Submission
`
`Attachments
`
`Filer's Name
`
`Filer's email
`
`Signature
`
`Date
`
`Supplemental Declaration
`
`Supplemental Declaration in Support of Appeal Brief.pdf(61800 bytes )
`Exhibit P 1 of 3.pdf(2988612 bytes )
`Exhibit P 2 of 3.pdf(2204122 bytes )
`Exhibit P 3 of 3.pdf(1957269 bytes )
`
`Tedd S Levine
`
`lawofficesofteddslevine@gmail.com
`
`/Tedd S Levine/
`
`08/13/2020
`
`

`

`IN THE UNITED STATES PATENT AND TRADEMARK OFFICE
`
`BEFORE THE TRADEMARK TRIAL AND APPEAL BOARD
`
`
`
`
`
`DECLARATION IN SUPPORT OF
`
`APPEAL BRIEF
`
`
`------------------------------------------------------X
`In re: MANO & MANO PTY LTD,
`Appeal from a Final Office Action
`refusing registration based upon
`Sections 2(d) and 2(e)(4).
`
`
`
`
`
`
`
`
`Number:
`
`
`87495623
`
`
`
`
`
`
`
`------------------------------------------------------X
`
`
`I, TEDD S. LEVINE, do hereby declare as follows:
`
`
`1.
`
`I am an attorney licensed to practice before the courts of the states of New York
`
`and New Jersey and admitted to practice in the United States District Courts, Southern District of
`
`New York, Eastern District of New York, Western District of New York, and District of New
`
`Jersey. I am also admitted to practice before the United States Courts of Appeal for the Second
`
`and Third Circuits and the United States Supreme Court. I am a member of The Law Firm of Tedd
`
`S. Levine, LLC. This declaration is made in opposition to motion to Plaintiff’s motion for legal
`
`fees pursuant to Rule 4(d)(2) of the Federal Rules of Civil Procedure.
`
`2.
`
`True and accurate copies of emails from consumers requesting QUINN’S branded
`
`products is attached hereto as Exhibit P.
`
` I
`
` hereby declare under penalty of perjury that the foregoing is true and correct.
`
`Dated: August 13, 2020
`Hauppauge, New York
`
`_/s/Tedd S. Levine_____________________
`TEDD S. LEVINE
`
`
`
`
`

`

`
`
`
`
`2
`
`

`

`CUSTOMERS REQUESTING OUR QUINN’S PRODUCTS
`
`
`Below are examples of the emails we are receiving regards to the purchasing of our Quinn’s products as we are out
`of stock due to Covid-19 manufacturing challenges and also increased sales. As you can see, Quinn’s is a known
`brand that is bought by many and enjoyed by many.
`
`
`
`
`
`
`
`
`
`
`
`
`

`

`Quinns Co
`
`Collette Gray <Honeycollette©yahoo.com>
`To Katrina Allen
`
`‘ (j
`
`R
`
`Eply
`
`.
`(3
`‘ <
`
`R
`
`Spy
`| All
`
`.
`.
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`Fn NEW/20201004 AM
`
`(D Vou replied to this message on 24/07/20201029 AM.
`
`From: Collette Gray <Honeycolletteeyahoo.com>
`Subject: Enquiryfrom Fifi 8: Fido Website
`
`Message Body:
`Hi there! ljust purchased a 3 flavor variety pack organic lip balm at a HomeGoods. We opened 2 of the three and they smell rancid. still, i put them on my lips and it
`was like I licked a dirty llama. There is no expiration date anywhere that I can find. Is it possible they can turn bad? I have really enjoyed your other products,
`especially the cotton candy scrub. Naturally, I thought I'd like the lip balms as well. I am so sad to report my dissatisfaction with the odd flavor and smell of the lip
`balms. Here are the numbers on the bottom of each balm. Maybe that can tell you more.
`I appreciate you taking the time to respond.
`Hemp/vanilla: 92313 20028
`Peppermint: 92312 20029
`Green Tea/aloe: 92314 20028
`
`
`
`Quinns Co
`_
`H
`_.
`_
`Jlll <ma|ling.jlll@gmai|.com>
`To Katrina Allen
`
`(D You replied to this message on 23/07/2020 6:53 AM.
`
`From: Jill <mailir_ig.jill@gmail.com>
`Subject: Enquiry from Fifi & Fido Website
`
`Message Body:
`Hi there,
`
`R
`<
`R
`IAII
`F
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`{—3
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`“war
`.
`Thu 23/07/2020436AM
`
`.
`
`Is there no way to purchase your products except through Amazon? We try to avoid purchasing through them at all costs for ethical reasons. I had hoped to buy a
`shipment directly from your website, but it appears not to be an option. If you offer your products through any other retailers, please let me know.
`
`Thanks,
`Jill
`
`This email was sent from a contact form on Fifi & Fido Website (http:[[www.fifi-fido.oom)
`
`Quinns Co
`
`
`
`
`
`?
`'
`
`Lorilee <curator@siu.edu>(Lorilee viaip-192-i69-217-l16.5ecureserver.net)
`To Katrina Allen
`
`‘
`
`<—) Remy
`
`‘
`
`(j REPIYA”
`
`_
`
`_) Foma'd
`Wed 22/07/2020 7:46 AM
`
`.
`
`(D You replied to this message on ZZA'fl/ZOZO 11:11 AM.
`We (ould not verify the identity of the sender. Gick here to learn more.
`The actual sender of this message is different than the normal sender. Click here to learn more.
`
`From: Lorilee <curatorQsiu.edu>
`Subject: Enquiry from Fifi & Fido Website
`
`Message Body:
`Hi! I bought the unscented Castile Soap, as I thought could be used to make as an insecticide for outdoor vegetable gardening. Can it be used and is it safe for the
`plants and for the vegetables growing?lf so, how do I make it, so it can be put in a spray bottle and applied to the foliage. Can it be used up to the day of harvesting?
`Thanks for your help!
`
`This e-mail was sent from a contact form on Fifi & Fido Website (http:([www.fifi-fido.oom)
`
`
`
`

`

`.
`Alexandria <alfrox2012@yahoo.com>
`infoquinnsco
`To
`® You replied to this message on 22/07/2020 6:33 AM.
`Awesome! Thank you so much! And are all ingredients fair trade for all of your products orjust that particular soap?
`On Monday, July 20, 2020. 11:42:22 PM EDT, infoquinnsco <info@guinnm.com> wrote.
`
`Hi Ally
`Our Quinn Castile Soap glycerine comes from coconut oil
`All ingredients are fair trade
`Regards
`Katrina Allen
`Mano 8t Mano
`Ph +613 95551318
`Fax +613 9555 4048
`
`I
`R
`(’3 , ED)!
`
`l
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`I AII
`R
`<
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`l7? orwar
`Tue21/07I'ZDZD10:01 PM
`
`
`
`—Original Message—
`Frvmt Ally Frilh <flm§2912flxahmm>
`Sent: Tuesday, 21 July 2020 1:22 AM
`To: Katrina Allen <Katrina@deiour.com.au>
`Subject: Quinns Co
`a am:
`0
`From: Ally Frith <alfro
`Subject: Enquiry from Fifi & Fido Website
`Message Body:
`Hi.
`I was looking at your unscented castilla soap and noticed it has vegetable glycerin in its lwanted to see ifthat was from palm oil? Are your ingredients sustainably sourced andlor fair trade’:7
`
`>
`
`
`
`
`
`Quinns Co
`
`,
`Ally FrIth <alfrox2012@yahoo.com>
`To Katrina Allen
`
`@You replied to this message on 21/07/20201:42 PM.
`
`From: Ally Frith <alfrox2012@yahoo.com>
`Subject: Enquiry from Fifi & Fido Website
`
`
`
`R
`l <
`R
`I All
`F
`d
`l
`l (7 CW
`(3 E”
`—>
`(”war
`.
`Tue 21/07/2020 1:22 AM
`
`Message Body:
`Hi, I was looking at your unscented castilla soap and noticed it has vegetable glycerin in it. I wanted to see if that was from palm oil? Are your ingredients sustainably
`sourced and/or fair trade?
`
`This e—mait was sent from a contact form on Fifi & Fido Website (ht_tp:[[www.fifi—fido.oom)
`
`Quinns Co
`
`Greg Murphy <g.murf1279@gmail.com>(Greg Murphy via ip-192-169-217416.5ecuresen
`To Katrina Allen
`
`
`(3 Reply
`«3 ReplyAlI
`‘ —4) Forward
`--
`Sun 19/07/2020 7:35 I
`
`(D You replied to this message on 19/07/2020 7:56 AM.
`We could not verify the identity of the sender. Click here to learn more.
`The actual sender of this message is different than the normal sender. Clitk here to learn more.
`
`From: Greg Murphy <g.murf1279@gmail.oom>
`Subject: Enquiry from Fifi & Fido Website
`
`Message Body:
`just looking to buy your products where can i find it i love this .. looking for Quinn‘s witch hazel pink grapefruit 8: orange rind.. please help lol
`
`This e-mail was sent from a contact form on Fifi & Fido Website (hfip:[[www.fifi-fido.wm)
`
`Unscented witch hazel toner
`
`Sera Grey <sera.grey@pm.me>
`To
`infoquinnseo
`
`(D You replied to this message on 19/07/2020 7:54 AM.
`
`Hello,
`
`('j Reply
`
`‘ «) ReplyAll
`
`"-
`‘ —-) Forward
`V
`Sat 18v-'07I’202012:47 Pl
`
`I'm really sorry to bother you about this, but both the Quinn's and St Clare versions of the unscented toner are unavailable on Amazon and have been for awhile.
`Has this product been discontinued, please? If not, do you have any idea when this will be back in stock, please?
`
`Thank you so much for your time, and I love your product.
`
`Regards,
`
`Sera Grey
`
`
`
`
`
`

`

`Quinns Co
`
`Jan Sweeney <jansween05@comcast.net>(Jan Sweeney via ip-192-169-217-116.5ecuresei
`To Katrina Allen
`
`
`(—J Remy
`i
`(j RaplyA"
`i —) Fo'wa'd
`..
`Wed 1307/2020 7:05 AM
`
`.
`
`(D You replied to this message on 15/07/2020 4:47 PM.
`We could not verify the identity of the sender. Click here to learn more.
`The actual sender of this message is different than the normal sender. Click here to learn more.
`We removed extra line breaks from this message.
`
`From: Jan Sweeney <|_a_'nsweenOSQoomcastmet)
`Subject: Enquiry from Fifi & Fido Website
`
`Message Body:
`I absolutely love your products. My daughters introduced me to them. I love the cucumber/mint spray bottle toner. I use it in the morning as a face and hair mist as I
`try and open my eyes before coffee. Lol. I love the pink grapefruit and orange rind witch hazel. My daughters both prefer and use the rose water.
`I am close to
`Marshall’s and TJMaxx stored. They arejust filling shelves now in my area after being closed through the mandatory pandemic restrictions. The supplies I have
`found in the local stores are just the rose water witch hazel I'm hoping you will be able to direct me to a way to order my specific choices.
`I’ve no luck on some of
`the websites We tried All help is greatly appreciated.
`I hope and pray you all Are staying safe and continuing to be healthy through this unbelievable time.
`My sincere thanks for reading this.
`Take care,
`Jan Sweeney
`USA
`
`
`
`Quinns Co
`
`7
`
`Bill <home@wneary.com>(Bi|l via ip-192-169-217-116.secureserver.net)
`To Katrina Allen
`
`(D You replied to this message on 12/07/2020 10:24 AM.
`We could not verify the identity of the sender. Click here to learn more.
`The actual sender of this message is different than the normal sender. Click here to learn more.
`
`From: Bill <homeaneag.com>
`Subject: Enquiry from Fifi & Fido Website
`
`
`
`(j Reply "- «3 ReplyAll ‘ —9 Forward
`
`Sun 12/07/2020 4:40 Al
`
`
`
`Message Body:
`Hi there. We love your Peppermint Castile Liquid Soap, but it's not currently available on Amazon. Are there any other online outlets where I can purchase it from?
`Thanks!
`
`This e—mail was sent from a contact form on Fifi & Fido Website (httpzflwwwfifi-fidocom)
`
`Re: Quinns Co
`
`Sherri Wyatt <sherrlssrmadesrgns@gmail.com>
`.
`.
`.
`.
`.
`infoquinnseo
`To
`
`G You replied to this message on 10/07/2020 11:34 AM.
`
`Hi Katrina,
`
`Its Sherri Wyatt from Washington, D.C. again. I'm so heartbroken that you've discontinued your Cactus Water
`because I absolutely LOVE lT!
`Is it possible that you have unsold product that you are willing to sell to ME???
`
`On Wed, Jul 8, 2020 at 6:31 PM infoquinnsco <info@guinnsoo.oom> wrote:
`HI Sherri
`Unfortunately we don't make that product anymore but please check out the rest of our range at www.9uinnsco.com
`But please note due to Covid we have run out of stock on many items we should most back at Amazon in the next 445 week
`Regards
`
`Katrina Allen
`Mano & Mano
`Ph +613 9555 1318
`Fax +613 9555 4048
`
`i
`
`('3
`
`Re
`
`ply
`
`_
`e) W
`Re I All
`‘ (
`
`.
`;
`"-
`i —) Forward
`Fri 10/07/2020 5:39 AM
`
`
`
`is}
`
`
`
`

`

`Re: Quinns Co
`
`.
`.
`.
`.
`.
`Sherri Wyatt <shernssrmadesrgns@gmail.com>
`To infoquinnsco
`-_l... _._.---" _ ._l, _.__ _._.
`@You replied to this message on 10/07/202011234 AM.
`To: Katrina Allen <Katrina de'our.oom.au>
`Subject: Quinns Co
`
`From: Sherri L Wyatt <shen'issimadesignngmail.oom>
`Subject: Enquiry from Fifi 8. Fido Website
`
`Message Body:
`Hello,
`
`‘
`
`l
`R
`(—3 my ,_
`
`R I All
`<
`‘3 Epy
`
`,.
`
`l
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`
`.
`°Mar
`Fri 10r’07/20205139AM
`
`I found your Cactus Water Spray recently at a store in Washington, 0.6. and I LOVE it, but am unable to locate any more. I see that you don't offer it online. Are you still making this
`product? Thank you for your assistance.
`
`RE: Quinns Co
`
`hypo67@juno.com
`To infoquinnsco
`
`—Original Message——
`From: Mary <hym67@juno.com>
`Sent: Tuesday, 7 July 2020 7:27 PM
`To: Katrina Allen <KatIlna de'our.com.au>
`Subject: Quinns Co
`
`67 'uno.com>
`From: Mary <h
`Subject: Enquiry from Fifi & Fido Website
`
`
`
`
`
`
`‘ (3 Reply
`‘
`(j ReplyAll
`-) Forward
`Thu 9/07/2020 8:23 AM
`
`Message Body:
`Hello.
`I love your witch hazel in the cucumber and mint.
`
`I cannot seem to locate it.
`
`Is it still available? Thank you! Have a nice day!
`
`This email was sent from a contact form on Fifi & Fido Website (httQ:[[www.fifi-fido.oom)
`
`RE: Quinns Co
`
`.
`hyp067@Juno.com
`To infoquinnsco
`
`Hello, Katrina.
`
`Re
`
`piy
`
`;
`
`Re I All
`(
`(j W
`
`(j
`
`—) Forwa d
`I
`Thu 9/07/2020 8:28 AM
`
`"-
`
`‘
`
`Thank you for your reply. Great
`
`i am so glad you plan to have the cucumber and mint back.
`
`It is my FAVORITE witch hazel! I love the product.
`
`Hope you stay well.
`
`Thanks, again. Have a wonderful day!
`
`Mary
`
`
`— Original Message ——
`From: infoquinnsco <info
`uinnsco.com>
`To: Mary <h
`067 ’uno.oom>
`Subject: RE: Quinns Co
`Date: Tue, 7 Jul 2020 21:39:47 +0000
`
`HI Mary
`Thanks for your email due to Covid we have run out of stock we should have it back at Amazon in the next 4-6 week
`Regards
`
`Katrina Allen
`Mano & Mano
`
`
`
`l
`
`
`
`

`

`Re: Squeaky Clean Contact Us
`
`@ BJ Barak<bjbarak@gmail.com>
`
`To infoquinnsco
`
`® You replled to this message on 9/07/2020 8:27 AM.
`
`(-3 Reply
`
`‘ «3 Reply”
`
`V —> F°rward
`
`Thu 9/07/2020 6:15 AM
`
`Katrina Allen
`Mano & Mano
`Ph +613 9555 1318
`Fax +613 9555 4048
`
`-Original Message——
`From: 3] Barak <bibarak@gmail.com>
`Sent: Monday, 8 June 2020 2:23 PM
`To: Katrina Allen <Katrinane|our.oom.au>
`Subject: Squeaky Clean Contact Us
`
`From: 8.! Barak <bibarak@gmail.oom>
`Subject: Enquiry from Fifi 8. Fido Website
`
`Message Body:
`When will the Castile soap be back in The Amazon store ?
`
`This e—mail was sent from a contact form on Fifl & Fido Website (hgpflwwwfifvfidocom)
`
`
`
`Re: Squeaky Clean Contact Us
`
`@ BJ Barak <bjbarak@gmail.com>
`
`To
`
`infoquinnsco
`
`Katrina Allen
`Mano & Mano
`Ph +613 9555 1318
`
`
`
`Re: Squeaky Clean Contact Us
`
`@ BJ Barak<bjbarak®gmaiLcom>
`
`To
`
`infoquinnsco
`
`® You replied to this message on 9/07/2020 3:27 AM.
`
`‘
`
`. (7 Reply
`
`. <
`
`‘
`
`(-3 Reply”
`
`.
`
`.‘
`Thu 9/07/2020 6:18
`
`_) Forward
`
`.
`
`Yeah, i was finally able to place an order last night. but it won't arrive until July 15th. i bought 3 bottles, so hopefully it will be a few months until I have to order again. Thanks for
`making this great mstile Soap.
`
`On Mon, Jul 6, 2020 at 1:34 PM 3] Barak <bibarak@gmail.oom> wrote:
`It has been 3 weeks. We are officially out of ourfavorite soap. Any word on when Amazon will restock more?
`
`On Tue, Jun 9, 2020 at 4:29 PM infoquinnsco <info@guinnsoo.com> wrote:
`
`Yes it is the only place
`
`Katrina Allen
`
`Mono 8. Mano
`
`
`
`®You replied to this message on 9/07/2020 8:27 AM.
`
`From: 3] Barak <bibarak@gmall.oom>
`Sent: Tuesday, 9 June 2020 11:37 PM
`To: infoquinnsco <info@guinnsco.com>
`Subject: Re: Squeaky Clean Contact Us
`
`Is Amazon the only place to purchase the Castile soap?
`
`On Mon, Jun 8, 2020 at 10:14 PM infoquinnsco <infoquinnsco.com> wrote:
`
`Hi
`Hopefully our castile soap production will be finished this week and be available at Amazon in 2 3- weeks after that.
`Regards
`
`‘ (j Rwy
`
`‘ «3 RaplyA"
`
`—9 “mad ‘
`
`Thu 9/07/2020 6:18 AM
`
`.
`
`
`
`,
`
`
`
`
`
`
`
`
`
`
`

`

`Quinns Co
`
`0 Mary <hypo67@juno.com>
`
`To Katrina Allen
`
`® You replied to this message on 8/07/2020 7:39 AM.
`
`
`
`Tue 7/07/2020 7:27 PM
`
`«3 ReplyAll
`
`‘ —) Forward
`
`(j Reply
`
`From: Mary <hy9967quno.com>
`Subject: Enquiry from Fifi & Fido Website
`
`Message Body:
`Hello.
`I love your witch hazel in the cucumber and mint.
`
`I cannot seem to locate it.
`
`Is it still available? Thank you! Have a nice day!
`
`This e—mail was sent from a contact form on Fifi & Fido Website (httg:[[www.fifi~fido.oom)
`
`"9 WW“ .
`
`Tue 7/07/2020 4:34 AM
`
`.
`
`
`
`
`
`
`
`
`
`<
`
`
`‘
`
`(—3 Reply
`
`‘
`
`(3 RaplyA"
`
`Re: Squeaky Clean Contact Us
`
`a B) Barak <bjbarak@gmail.com>
`
`To infoquinnsco
`
`G You replied to this message on 7/07/2020 7:51 AM.
`
`Hi
`Hopefully our castile soap production will be finished this week and be available at Amazon in 2 3- weeks after that.
`Regards
`
`Katrina Allen
`Mano & Mano
`Ph +613 9555 1318
`Fax +613 9555 4048
`
`—-—Original Message—~
`From: BJ Barak <bibarak@gmail.oom>
`Sent: Monday, 8 June 2020 2:23 PM
`To: Katrina Allen <Katrina@deiour.com.au>
`Subject: Squeaky Clean Contact Us
`
`From: 3] Barak <bjbarak@mil.oom>
`Subject: Enquiry from Fifi & Fido Website
`
`Message Body:
`When will the Castile soap be back in The Amazon store ?
`
`Quinns Co
`
`JaNelle Roberts <janel|e.robertsSS@gmail.com>
`To KatrinaAllen
`
`CD You replied to this message on 6/07/202010:53 AM.
`
`From: JaNelIe Roberts <1anelle.roberts$5@gmail.com>
`Subject: Enquiry from Fifi & Fido Website
`
`Message Body:
`Is your Castile peppermint soap ever coming back in stock
`
`This e—mail was sent from a contact form on Fifi & Fido Website (http:[[www.fifi«fido.oom)
`
`, (j Raply
`
`d
`
`(3 Reply”
`
`
`.
`_) Fwward
`Mon 6/07/20209:19AM
`
`

`

`A
`
`
`
`Re: Quinns Co
`
`_
`Vanessa Busrco <lorcabella@aol.com>
`To infoquinnsco
`
`R
`‘3 eply
`
`<
`(3
`
`R
`
`I All
`spy
`
`,1
`
`d
`i —) F
`I
`>
`0mm
`Sat4«'07/202011:03 AM
`
`®We removed extra line breaks from this message.
`> —--—UrIgInaI Message—
`> From: Vanessa <lorcabella@aol.com>
`> Sent: Friday, 3 July 2020 12:33 PM
`> To: Katrina Allen <Katrina9dejour.oom.au>
`> Subject: Quinns Co
`
`> >
`
`From: Vanessa <lorcabella@aol.com>
`> Subject: Enquiry from Fifi & Fido Website
`
`> >
`
`Message Body:
`> Good day,
`
`> >
`
`I tried to purchase your witch hazel with rose petals but Amazon shows it as unavailable. Will you be restocking on this item? Is there a time frame to order upon availability?
`
`> >
`
`Thank you so much .
`__
`> This e-mail was sent from a contact form on Fifi & Fido Website
`> h
`: www.fifi-fido.corn
`3
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`>>
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`Quinns Co
`
`Artemis <s:artemis.snow@gmail:com>(Artemis vraIp-192-169-217—116.5ecureserver.net)
`To Katrina Allen
`
`'
`
`
`(-3 Raply
`i
`(-3 RePlyA"
`‘ —) Forwa'd
`.
`Sat 4/07/2020 3:23 AM
`
`
`
`i
`
`®You replied to this message on 4/07/2020 8:25 AM.
`We could not verIfy the identity of the sender. Click hereto learn more.
`The actual sender of this message is different than the normal sender: Click hereto learn more,
`
`From: Artemis <s.artemis.snow@gmail.com>
`Subject: Enquiry from Fifi & Fido Website
`
`Message Body:
`Curious when the unscented mstile soap will be back in stock?
`
`This e—mail was sent from a contact form on Fifi & Fido Website (mflwwwfifi—fldocom)
`
`Quinns Co
`
`Vanessa <lorcabella@aol.com>
`To KatrinaAllen
`
`®You replied to this message on 4/07/2020 8:27 AM.
`
`From: Vanessa <lorcabella@aol.com>
`Subject: Enquiry from Fifi & Fido Website
`
`Message Body:
`Good day,
`
`
`R
`V
`<
`R
`I All
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`
`:_ (7 “fly ,,
`(j e”
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`Fri 3/07/202012:33 PM
`
`I tried to purchase your witch hazel with rose petals but Amazon shows it as unavailable. Will you be restocking on this item? Is there a time frame to order upon availability?
`
`Thank you so much .
`
`111is e-mail was sent from a contact form on Fifi & Fido Website (mi/wwwfifi-fidocoml
`
`
`
`
`
`

`

` <
`
`.
`I
`I
`7
`
`(—3 Rap”
`l
`‘3 ReplyAll
`—) Forward
`.
`Fri 3/07/2020 1:52
`
`l
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`Quinns Co
`,
`Karen Duim <bkduim@msn.com>(Karen Duim via ip-192-169-217-116.5ecureserver.net)
`"
`To Katrina Allen
`
`®You replied to this message on 3/07/2020 7:09 AM.
`We (ould not verify the identity of the sender. Click hereto learn more.
`The actual sender of this message is different than the normal sender. Click here to learn more.
`
`From: Karen Duim <bkduimmsn.com>
`Subject: Enquiry from Fifi 8: Fido Website
`
`Message Body:
`I have not been able to find your liquid castile soap anywhere. Are you going to be selling it again in the near future? Do you have a way that i an purchase it ?
`
`Thank you
`
`Karen Duim
`
`This e-mail was sent from a contact form on Fifi & Fido Website (ht_tp:([www.fifi-fido.com)
`
`Quinns Co
`?
`Sandra Hou <justhappier©gmailcom>(Sandra Hou via ip-192-l69-217-il6.secureserver.net)
`’
`To Katrina Allen
`G You replied to this message on 2/07/2020 6:43 AM.
`We could not verity the identity of the sender. Click here to learn more.
`The actual sender of this message is different than the normal sender. Clitk here to learn more.
`
`ail.com>
`ier
`From: Sandra Hou <‘u
`Subject: Enquiry from Fifi & Fido Website
`
`' ...-
`<
`
`
`l
`(—3 Rwy
`l
`(j REPIYA"
`_.) Forwa'd
`l
`.
`Wed 1/07/202010130 PM
`
`Message Body:
`Hi,
`Will your Unscented Pure Castile Soap be back in stock on Amazon? I’ve been waiting to purchase but it has been unavailable for a while. Thank you for your time.
`
`This email was sent from a contact form on Fifi & Fido Website (httpflwwwfifi—fldocom)
`
`
`
`
`
`Quinns Co
`
`'2
`
`Jasmin Romeo <freedom.gayle2@gmail.com>(Jasmln Romeo vra lp~192-169-217-llBsecureservemet)
`To Katrina Allen
`
`
`
`l
`('3 Rwy
`l
`(-3 REWA"
`—% Fo'wam .
`Wed 1/07/2020 4:48 AM
`
`® Vou replied to this message on 1/07/2020 12:11 PM.
`We could not verify the identity of the sender. Click here to learn more.
`The actual sender of this message is different than the normal sender. Click here to learn more.
`
`From: Jasmin Romeo <freedom.g§_yle2@grr_§il.oom>
`Subject: Enquiry from Fifi & Fido Website
`
`Message Body:
`Hi,
`
`I am not in a good mood because my Quinn's unscented castille liquid soap is not available on Amazon. Can you help me as I have sensitive skin and would like to have some asap.
`
`Your response would be appreciated. Thank you
`
`This e—mail was sent from a contact form on Fifi & Fido Website (Mm-[[wwwflfi-fldocom)
`
`
`
`

`

`Quinns Co
`
`0 Michael <mwrlfore@yahoo.com>
`
`To Katrina Allen
`
`@vou replied to this message on 1/07/202012:11 PM.
`
`
`(j Rm"
`(3 REWA"
`_) Forwa'd
`.
`Wed 1/07/2020 3:30 AM
`
`From: Michael <mwilforerahoo.com>
`Subject: Enquiry from Fifi & Fido Website
`
`Message Body:
`I am unable to locate your unscented, alcohol free, witch hazel. Your link takes me to Amazon but it is not there. Where else do you sell in in the states?
`
`This email was sent from a contact form on Fifi & Fido Website (httgzflwwwfifi—fidocom)
`
`Quinns Co
`
`Kiley Van De Hey <kileyvandehey@gmail.com>(Kiley Van De Hey via ip-192—169-217—il6.secureserver,n
`To Katrina Allen
`
`'
`
`
`. 6) Raply
`é) RePIyA"
`‘ —9 Forward
`.
`Tue 30/06/2020 4:23 AM
`
`
`
`® Vou replied to this message on 30/06/2020 5:40 AM.
`We could not verify the identity of the sender. Click here to learn more.
`The actual sender of this message is different than the normal sender. Click here to learn more.
`
`From: Kiley Van De Hey <kilgflandeheyegmail£om>
`Subject: Enquiry from Fifi & Fido Website
`
`Message Body:
`Hello! I have been using and loving your products for a few years now and have recommended them to several people. i was hoping to reorder the Organic African Black Soap (it has
`saved my skin and hair!) but Amazon is saying it is no longer in stock and they are not sure when/if it will be again. Is there another way I can order it?
`
`Thank you!
`
`Kiley Van De Hey
`
`This e-mail was sent from a contact form on Fifi & Fido Website (m:[[www.fifi-fido.oom)
`
`Quinns Co
`
`'
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`April Sandifer <missviolet276@gmail.com>(April Sandifer via ip-192-169—217-l i6.secureserver.net)
`To Katrina Allen
`
`
`
`
`‘ (3 Reply
`‘ «j ReplyAll
`‘ -) Fon/vard
`
`Mon 29/06/2020 2:14 AM
`
`®You replied to this message on 29/06/2020 6:24 AM.
`We could not verify the identity of the sender. Click here to learn more.
`The actual sender of this message is different than the normal sender. Click here to learn more,
`
`ail.com>
`From: April Sandifer <missviolet276
`Subject: Enquiry from Fifi & Fido Website
`
`Message Body:
`I cannot find your alcohol free unscented witch hazel toner on amazon anymore. Is it not going to be available?
`
`This e—mail was sent from a contact form on Fifi & Fido Website (hggzflwwwfifi—fidocom)
`
`Witch Hazel Cucumber and Mint Ingredients
`
`0 frankfu <frank.w.fu@gmail.com>
`
`To infoquinnsco
`
`®You replied to this message on 27/06/2020 7:25 AM.
`Hi!
`
`
`
`
`<
`‘
`I ‘3 Remy
`‘
`(3 Reply”
`_) “ma",
`‘
`.
`Fri 26/06/2020 5:14 PM
`
`Love your products and how natural they are and how it does not have alcohol.
`
`I wanted to ask you about "essential oil fragrance" as one of the ingredients for my bottle, what is it made from exactly? Is it made from truly natural ingredients?
`
`My bottle truly smells artificial and I am quite disappointed in that fact and it's bugging me! It also does that show this ingredient on the website for cucumber— that is misleading!
`
`Hope you can address my concerns!
`
`Respectfully,
`
`
`
`
`
`

`

`Quinn Unscented, out of stock?
`.
`.
`Henry JaworskI <madhatter757@gmail.com>
`To infoquinnsco
`
`G You replied to this message on 26/06/2020 2:25 PM.
`
`l
`
`I
`R
`7 (j Epy ,7
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`FrI 261’06920202208 PM
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`Hi I badly need to buy some Quinn Unscented Alcohol free Witch Hazel but We noticed you only have the scented ones on amazon. Do you happen to know when you will get more
`in stock on amazon? Please tell me you haven‘t discontinued the product, it‘s literally the only one out there my girlfriend can use for her face. Please let me know i‘d appreciate it.
`
`
`
`
`
`— Henry Jaworski
`
`Quinns Co
`
`'
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`Carolyn Warfel <hydewarfel@gmail.com>(Carolyn Warfel via ip-192-i69-2'l7-1l6.secureserver.net‘)
`To Katrina Allen
`
`‘
`.
`
`(—J Remy
`
`V (
`1
`(j RaplyA"
`
`l
`.
`'9 Forward
`.
`Fri 26:06,!2020 3:54 Al
`
`,
`
`CD You replied to this message on 26/06/2020 9:39 AM.
`We could not verify the identity of the sender. Click here to learn more.
`The actual sender of this message is different than the normal sender. Click here to learn more.
`
`From: Carolyn Warfel <hydewarfengmail.com>
`Subject: Enquiry from Fifi 8t Fido Website
`
`Message Body:
`Hello there, Do you know when you will be stocking up again for Amazon purchases? I love your Quinn's Pure Castile Organic Liquid Soap, 32 ounce (Peppermint). I went to reorder
`because I am very low and it said that it was currently unavailable.
`
`This e—mail was sent from a contact form on Fifi & Fido Website (ht_tp:[[www.fifl-fido.com)
`
`
`
`Quinns Co
`
`.
`.
`.
`.
`_
`Jenna Chrysler <Jennachrysler@gmaIl.com>(Jenna Chrysler VIa Ip-l92-169-217416,5ecureserver.net)
`To Katrina Allen
`
`7
`'
`
`l
`.7
`
`I <
`I
`R
`(—J a” 7
`(j
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`R
`
`I An
`epy
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`V
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`.
`0mm
`7 —-)
`Thu 2106/2020 5:45 AM
`
`® Vou replied to this message on 25/06/2020 8:25 AM.
`We could not verily the identity of the sender. Click here to learn more.
`The actual sender of this message is different than the normal sender. Click here to learn more.
`
`From: Jenna Chrysler <ignnachgyslengmaiLCOm>
`Subject: Enquiry from Fifi & Fido Website
`
`Message Body:
`Hello! I would really like to buy some of your Pure Castile Organic Liquid Soap, 32 ounce (Peppermint) but I can’t seem to find it anywhere. Is it possible to order some?
`Thank you,
`Jenna
`
`This e—mail was sent from a contact form on Fifi & Fido Website (hgp:[[www.fifi-fldo.oom)
`
`Hi hello attn
`
`.
`.
`.
`Electra hIll <electrahIll@Icloud.com>
`infoquinnsco
`To
`
`(DYou replIed to this message on 23/06/2020 2:27 PM.
`
`R
`l
`. (7 my
`
`<
`‘3
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`R
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`I All
`epy
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`”w”
`Tue23./06;’20303:28AM
`
`.
`
`‘
`
`
`
`I wanna know how I can bulk order a bunch of lip balms and ship them to my address @ 7754 Jasmine falls dr. Las Vegas nv 89179..
`
`How can I be billed for a variety of lip balms?
`Please get back to us when you can! Thanks in advance.
`
`-Electra H. n
`
`
`
`

`

`Quinns Co
`
`. Chnstrne <cconiguliaro@lcloud.com>
`
`To Katrina Allen
`
`® Vou replied to this message on 23/06/2020 8:09 AM.
`
`l
`
`(—J Remy
`
`
`
`
`Tue 23/06/2020 3:47 AM
`
`‘
`
`(-3 Rem“
`
`‘ —9 ”mm
`
`From: Christine <ooonigr_rliaro@icloud.com>
`Subject: Enquiry from Fifi & Fido Website
`
`Message Body:
`I’m having trouble finding the unscented Castile soap. Amazon and Marshall's are both out of stock. Can I order direct from you? I use it in so many of my diy personal care items
`because it is so amazing. Thanks so much
`
`This e—mail was sent from a contact form on Fifi & Fido Website (mflwwwfifi—fidooom)
`
`hello
`
`. lguereca9231<lguereca9231©gmaiLcom>
`
`To infoquinnsco
`
`® You replied to this message on 22/06/20201016 AM.
`
`I was wondering when you will restock the unscented toner with aloe vera? thank you!
`
`Sent from my Sprint Samsung Galaxy Notes.
`
`Quinns Co
`
`
`I ‘3 Remy
`‘
`‘3 RePlyA”
`—) Fo'wa'd
`‘.
`Mon 22/06/2020 9:32 AM
`
`
`
`
`
`'
`
`Endia Richardson <endia.richardson@gmail.com>(Endia Richardson via ip-192-169-217-1 16.5ecureserve
`To Katrina Allen
`
`
`
`I (3 Reply
`I «j ReplyAll
`—) Fomard
`‘
`
`Fri 19/05/2010 8:20 AM
`'
`
`@You replied to this message on 1910620201208 PM.
`We could not verify the identity at the sender. Click hereto learn more.
`The actual sender of this message is different than the normal sender. Click hereto learn more.
`
`From: Endia Richardson <endia.richardson@gmall.com>
`Subject: Enquiryfrom Fifi & Fido Website
`
`Message Body:
`Hi
`
`Will you be selling Cucumber and Mint toner?
`
`This e-mail was sent from a contact form on Fifi & Fido Website (http:([www.fifl-fido.oom)
`
`Quinns Co
`.i,
`Arthur Askil <ottoask@gmail.com>(Arthur Askil via ip»192-169—217»116.5ecureserver.net)
`'
`To Katrina Allen
`
`(D You replied to this message on 19/06/2020 12:07 PM.
`We could not verify the identity of the sender. Click here to learn more.
`The actual sender of this message is different than the normal sender. Click here to learn more.
`
`From: Arthur Askil <ottoask mail.oom>
`Subject: Enquiry from Fifi 8: Fido Website
`
`Message Body:
`Can you tell me what size pump spray top will fit your 1602 witch hazel bottles?
`
`This e—mail was sent from a contact form on Fifi & Fido Website (ht_tp:[[www.fifi—fido.oom)
`
`
`
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`<
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`(—J Remy
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`(j RaplyA"
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`‘
`
`Fri 19/06/2020 8:13 Ah
`
`
`
`

`

`Witch Hazel Cactus Water
`.V
`
`.
`
`. lamarche;<J|amarche@malrnermd.com>
`
`To
`
`infoquinnsco
`
`® You replled to this message on 1210520201123 AM.
`Cllck here to download pictures, 10 help protect your privacy, Outlook prevented automatlc download of some pictures In this message.
`
`RI
`
`(RIAII
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`~>F
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`d
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`,6) a” ,1
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`(j Epy
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`hell-05120201031 AM
`
`0mm 1
`
`Good day, hope all is well, I'm inquiring on your Mtch Hazel Cactus water but cannot find it anywhere, has this amazing product been
`discontinued? Please advise. 1hank you
`
`Jennifer L.
`
`Email: 'Iamarche malinermd.com
`
`Product information
`
`. TC <borregoliving@gmail.com>
`
`To
`
`infoquinnsco
`
`(D You replied to this message on 13/04/2020 6:46 AM.
`
`
`
`<
`
`(3 Re”
`
`7
`
`(3 Reply”
`
`Mon 13104120203309 AM
`
`—9 “mad
`
`Hello,
`I’ve been buying your Quinn's unscented witch hazel (16 ounce), for a couple of years on Amazon.
`It doesn't seem to be available currently, and I was wondering if it would be available again on Amazon shortly, or if I can purchase it directly from you?
`Thank you for your help...
`
`
`
`
`
`