` December 16, 2005
`
`This Opinion is
`Citable as Precedent
`
`
`
`
`of the TTAB
`
`
`
`
`
`
`
`
`Hearing:
`June 14, 2005
`
`
`
`UNITED STATES PATENT AND TRADEMARK OFFICE
`________
`
`Trademark Trial and Appeal Board
`________
`
`In re Reed Elsevier Properties Inc.
`________
`
`Serial No. 75530795
`_______
`
`Katherine M. DuBray, Tara M. Vold, and J. Paul Williamson
`of Fulbright & Jaworski L.L.P. for Reed Elsevier
`Properties, Inc.
`
`Kathleen M. Vanston, Trademark Examining Attorney, Law
`Office 103 (Michael Hamilton, Managing Attorney).
`_______
`
`Before Grendel, Rogers and Drost,
`Administrative Trademark Judges.
`
`Opinion by Rogers, Administrative Trademark Judge:
`
`Reed Elsevier Properties Inc. [applicant] initially
`
`
`
`applied to register LAWYERS.COM, in standard character
`
`form, as a mark for services identified as "providing
`
`access to an online interactive database featuring
`
`information exchange in the fields of law, lawyers, legal
`
`news and legal services," in Class 42. The application
`
`sought registration on the Principal Register and was based
`
`
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`Ser No. 75530795
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`on applicant's claim of use of the designation in commerce,
`
`with July 30, 1998 asserted as the date of first use and
`
`first use in commerce.
`
`
`Examination History/Evidence
`
`The examining attorney refused registration, asserting
`
`
`
`that the designation is merely descriptive for the
`
`identified services, because it signifies only that
`
`applicant provides information about lawyers via the
`
`Internet.1 See Lanham Act Section 2(e)(1), § 15 U.S.C.
`
`1052(e)(1). In addition, the examining attorney provided
`
`applicant with information about a prior-filed application
`
`which, the examining attorney reported, might present a bar
`
`to registration of LAWYERS.COM if the prior-filed
`
`application resulted in issuance of a registration. In a
`
`subsequent action, however, the examining attorney stated
`
`that no such refusal would be issued.
`
`
`
`In response to the initial refusal under Section
`
`2(e)(1), applicant refused to concede that either LAWYERS
`
`or .COM is descriptive of its services and further argued
`
`that the combination LAWYERS.COM, "considered as a whole …
`
`does not immediately convey an idea of the ingredients,
`
`
`1 As an alternative basis for refusal under Section 2(e)(1), the
`examining attorney stated that the designation might be
`deceptively misdescriptive. That refusal, however, was
`subsequently withdrawn and is not a subject of this appeal.
`
`2
`
`
`
`Ser No. 75530795
`
`qualities and characteristics of these identified
`
`services." Applicant explained that information "about
`
`lawyers is not necessarily the whole or even the primary
`
`emphasis of Applicant's service," and that the composite
`
`designation "is vague, at best, in terms of conveying any
`
`specific information."
`
`Notwithstanding applicant's argument, the examining
`
`attorney made the refusal under Section 2(e)(1) final.
`
`Applicant then amended its application to seek registration
`
`on the Principal Register under Section 2(f) of the Lanham
`
`Act, 15 U.S.C. §1052(f), but specifically stated that it
`
`was not waiving its right to argue the Section 2(e)(1)
`
`refusal on appeal. The examining attorney maintained the
`
`refusal under Section 2(e)(1) and rejected applicant's
`
`evidence of acquired distinctiveness as insufficient, but
`
`offered to consider any further evidence of distinctiveness
`
`applicant might later submit.2
`
`
`
`Applicant then submitted a declaration from Carol
`
`Cooper, the Publisher and Senior Vice President of
`
`Martindale-Hubbell, a division of Reed Elsevier Inc., which
`
`is licensed to use LAWYERS.COM by applicant. This
`
`
`2 Applicant had submitted the declaration of its president and
`results of certain searches of the Internet by its counsel. The
`examining attorney suggested applicant submit information about
`the type of and expenditures for advertising, samples of
`
`3
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`
`
`Ser No. 75530795
`
`declaration provides specific figures regarding advertising
`
`and sales, among other statements, and reports that
`
`"Nielsen has conducted an independent survey chronicling
`
`the consumer use of the mark." The declarant asserted that
`
`relevant portions of the survey were attached to the
`
`declaration, but they do not appear in the record.
`
`
`
`Without mentioning the apparently missing survey
`
`evidence, the examining attorney issued another office
`
`action maintaining the refusal of registration under
`
`Section 2(e)(1). The examining attorney asserted that
`
`LAWYERS.COM is generic for the identified services and that
`
`applicant's evidence of acquired distinctiveness was
`
`therefore insufficient to overcome the refusal.
`
`
`
`Applicant then amended the application to seek
`
`registration on the Supplemental Register. Applicant also
`
`amended the description of services to delete the word
`
`"lawyers," so that the resulting identification was
`
`"providing access to an online interactive database
`
`featuring information exchange in the fields of law, legal
`
`news, and legal services." (In a subsequent examiner's
`
`amendment, the words "access to" also were deleted from the
`
`identification.) Applicant explained that its amendment of
`
`
`advertising, the level of sales of applicant's services, and
`consumer or other statements of recognition.
`
`4
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`
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`Ser No. 75530795
`
`the application to seek registration on the Supplemental
`
`Register was made "[w]ithout waiving its right to argue" on
`
`appeal against the examining attorney's refusal that
`
`LAWYERS.COM is descriptive.
`
`
`
`The examining attorney refused registration on the
`
`Supplemental Register, referencing arguments and evidence
`
`from the previous office action. In addition, the
`
`examining attorney asserted that applicant's deletion of
`
`the word "lawyers" from its identification of services was
`
`a "transparent effort" to avoid Board precedent supporting
`
`the refusal and that it was clear from reference to
`
`applicant's specimens of use (reprints of numerous web
`
`pages accessible through the LAWYERS.COM web site) "that
`
`providing information about lawyers is one of the primary
`
`purposes of the website."
`
`
`
`Applicant responded by arguing that while a term may
`
`be descriptive or generic for certain services, that does
`
`not preclude its registration for other goods or services.
`
`Also, applicant asserted that deletion of the term
`
`"lawyers" from its identification was not, as the examining
`
`attorney had contended, disingenuous, and applicant
`
`explained that it "never argued that its services didn't
`
`extend to providing information about lawyers, only that
`
`the services now covered by the application don't cover
`
`5
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`Ser No. 75530795
`
`such activity." In this response, applicant referenced its
`
`earlier amendment of the application "to seek registration
`
`on the Supplemental Register," stated that the application
`
`"seeks registration of LAWYERS.COM on the Supplemental
`
`Register," and concluded its remarks by stating "this
`
`application is in condition for registration on the
`
`Supplemental Register." Nowhere in the response does
`
`applicant reference an alternative position that
`
`LAWYERS.COM is registrable on the Principal Register, with
`
`or without resort to Section 2(f).
`
`
`
`The examining attorney then issued a final refusal to
`
`register the mark on the Supplemental Register, on the
`
`basis that applicant's mark is generic and incapable of
`
`identifying the source of applicant's services. Applicant
`
`filed a notice of appeal. The examining attorney and
`
`applicant have filed briefs, and an oral hearing was held.
`
`
`
`In its reply brief, applicant affirmatively states
`
`that it "does not now dispute that LAWYERS.COM is
`
`descriptive" in connection with its services, and notes
`
`that it had submitted evidence under Section 2(f) and an
`
`amendment to the Supplemental Register in acknowledgment of
`
`the descriptiveness of the designation.3 While neither the
`
`
`3 Pursuit of registration under Section 2(f) is a concession that
`the proposed mark is not inherently distinctive. See Yamaha
`
`6
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`Ser No. 75530795
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`applicant nor the examining attorney has specifically
`
`discussed applicant's proffer of evidence under Section
`
`2(f), applicant concluded both its main brief and reply
`
`brief by requesting that its proposed mark be allowed to
`
`register "on the Supplemental Register or under Section
`
`2(f)." We find that the question of registrability on a
`
`claim of acquired distinctiveness has been preserved for
`
`appeal. Accordingly, we must determine in the first
`
`instance, whether LAWYERS.COM is generic or otherwise
`
`incapable of designating source. In making such
`
`determination, we have considered the entire record,
`
`including the two declarations offered by applicant to show
`
`acquired distinctiveness. If we hold the designation not
`
`to be generic and instead capable of registration, then we
`
`may specifically discuss the arguments and the quantity of
`
`evidence of acquired distinctiveness.
`
`
`
`
`International Corp. v. Hoshino Gakki Co., 840 F.2d 1571, 6 USPQ2d
`1001, 1005 (Fed. Cir. 1988). A proposed amendment to seek
`registration on the Supplemental Register, however, is not an
`admission that the proposed mark has not acquired
`distinctiveness. See 15 U.S.C. §1095. Thus, an applicant may
`argue in the alternative that a non-distinctive designation has
`acquired distinctiveness and is registrable on the Principal
`Register or at least is capable of acquiring distinctiveness and
`is registrable on the Supplemental Register. See Trademark
`Manual of Examining Procedure §816.04 and Trademark Trial and
`Appeal Board Manual of Procedure §1215.
`
`
`7
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`Ser No. 75530795
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`
`
`The Record
`
`The record on which we must decide the question of
`
`
`
`whether the proposed mark is generic includes a dictionary
`
`definition submitted by the examining attorney of "lawyer"
`
`as "one whose profession is to conduct lawsuits for clients
`
`or to advise as to legal rights and obligations in other
`
`matters."4 The examining attorney also has included a
`
`definition of "domain name," which explains that a "domain
`
`name" is an Internet address "in alphabetic form," "must
`
`have at least two parts," and "the part on the right …
`
`identifies the highest subdomain, such as the country (fr
`
`for France, uk for United Kingdom) or the type of
`
`organization (com for commercial, edu for educational,
`
`etc.)."5 In addition, the examining attorney submitted a
`
`reprint of a web page showing the result of a search for
`
`"com" on searchWebServices.com, which reads "On the
`
`Internet, 'com' is one of the top-level domain names that
`
`can be used when choosing a domain name. It generally
`
`
`4 The definition appears on a reprint of a web page titled
`Merriam-Webster Online Dictionary. The examining attorney, in
`the office action that introduced this definition into the
`record, referenced it as having been retrieved from
`www.yourdictionary.com. Applicant did not object to the source
`of the definition and, in its brief, stated that it "does not
`dispute that this is one definition of the word lawyer."
`
` 5
`
` From www.computeruser.com/resources/dictionary/definition.
`
`8
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`Ser No. 75530795
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`describes the entity owning the domain name as a commercial
`
`organization." Finally, we take judicial notice of the
`
`following definition of "TLD": “(Top-Level-Domain) The
`
`highest level domain category in the Internet domain naming
`
`system. There are two types: the generic top-level domains,
`
`such as .com, .org, and .net….” McGraw Hill Computer
`
`Desktop Encyclopedia 977 (9th ed. 2001) (emphasis added).
`
`
`
`To gauge the likely significance of LAWYERS.COM to
`
`prospective consumers or users of applicant's services, the
`
`examining attorney relies on the numerous pages from
`
`applicant's web site that applicant submitted as specimens.
`
`The examining attorney also relies on reprints of various
`
`web pages from other entities that the examining attorney
`
`views as "evidence demonstrating that web sites devoted to
`
`law, legal news, and legal services also provide
`
`information about and/or databases of lawyers." (May 18,
`
`2004 office action, the last action prior to this appeal)
`
`
`
`Also in the record are reprints of web pages submitted
`
`by the examining attorney to show use, by entities other
`
`than applicant, of the following domain names:
`
`www.massachusetts-lawyers.com ("Massachusetts-Lawyers.com
`
`is a Service of the Law Offices of K. William Kyros, PC in
`
`Boston, Massachusetts. The law firm helping [sic] lawyers
`
`and their clients use the internet to find qualified legal
`
`9
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`Ser No. 75530795
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`counsel."); www.truckerlawyers.com ("Trucker Lawyers Legal
`
`Services for Truckers Nation Wide"); www.new-jersey-
`
`lawyers.com ("Our database covers the entire state of New
`
`Jersey. Search to find a lawyer in your local area and to
`
`suit your specific legal needs."); www.connecticut-
`
`lawyers.com ("Connecticut-Lawyers.com is a service that
`
`locates Connecticut Attorneys specific to your needs.");
`
`www.lep-lawyers.com ("Welcome to the Web site of Levy,
`
`Ehrlich & Petriello. This site is designed to provide
`
`information about our firm and the services we offer. … The
`
`information you obtain at this site is not, nor is it
`
`intended to be, legal advice. You should consult an
`
`attorney for individual advice regarding your own
`
`situation."); collectionlawyers.com ("We have been
`
`collection attorneys for over 20 years. Find out why our
`
`clients return again and again."); www.medialawyer.com
`
`("International Entertainment, Multimedia & Intellectual
`
`Property Law and Business Network Sponsored by Harris
`
`Tulchin & Associates"); and www.wrongfuldeath-lawyers.com
`
`("Wrongful Death Lawyers is intended to provide up to date
`
`references and resources for Wrongful Death Lawyers. The
`
`links and resources are provided as a public service for
`
`attorneys and consumers.").6
`
`
`6 The examining attorney also submitted a reprint of a web site
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`10
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`Ser No. 75530795
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`
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`In essence, the examining attorney contends that these
`
`domain names establish the need of competitors of applicant
`
`to use a generic term, LAWYERS.COM, in their domain names
`
`for their respective web sites.
`
`
`
`As for the evidence applicant has submitted, there are
`
`various submissions intended to establish acquired
`
`distinctiveness of LAWYERS.COM, specifically, the two
`
`previously-referenced declarations and certain results of
`
`an internet search by counsel. In addition, applicant has
`
`proffered information about various registered marks
`
`"composed of terms that can be considered generic in some
`
`contexts, but have still been allowed to register in
`
`connection with a narrower description of goods." Brief,
`
`p. 15. This evidence was obtained from the USPTO TARR
`
`database7, which includes information about pending and
`
`registered trademarks.
`
`
`Analysis
`
`
`When a proposed mark is refused registration as
`
`generic, the examining attorney has the burden of proving
`
`
`from www.personalinjurylawyers.com.au but, because the site
`appears to aid those searching for personal injury lawyers
`located in Australia, it is of little, if any, relevance to the
`question of how United States Internet users would perceive the
`designation LAWYERS.COM.
`
` 7
`
` TARR stands for Trademark Applications and Registrations
`Retrieval.
`
`11
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`Ser No. 75530795
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`genericness by "clear evidence" thereof. See In re Merrill
`
`Lynch, Pierce, Fenner & Smith, Inc., 828 F.2d 1567, 4
`
`USPQ2d 1141, 1143 (Fed. Cir. 1987); see also In re Gould
`
`Paper Corp., 834 F.2d 1017, 5 USPQ2d 1110, 1111 (Fed. Cir.
`
`1987). The critical issue to determine is whether the
`
`record shows that members of the relevant public primarily
`
`use or understand the term sought to be registered to refer
`
`to the genus of goods or services in question. H. Marvin
`
`Ginn Corp. v. International Ass’n of Fire Chiefs, Inc., 782
`
`F.2d 987, 228 USPQ 528, 530 (Fed. Cir. 1986); In re Women's
`
`Publishing Co. Inc., 23 USPQ2d 1876, 1877 (TTAB 1992).
`
`Making this determination “involves a two-step inquiry:
`
`First, what is the genus of goods or services at issue?
`
`Second, is the term sought to be registered ... understood
`
`by the relevant public primarily to refer to that genus of
`
`goods or services?” Ginn, supra, 228 USPQ at 530.
`
`Evidence of the public’s understanding of a term may be
`
`obtained from any competent source, including testimony,
`
`surveys, dictionaries, trade journals, newspapers and other
`
`publications. See Merrill Lynch, supra, 4 USPQ2d at 1143
`
`(Fed. Cir. 1987), and In re Northland Aluminum Products,
`
`Inc., 777 F.2d 1556, 227 USPQ 961, 963 (Fed. Cir. 1985).
`
`12
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`
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`Ser No. 75530795
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`1. The Genus of Services
`
`As for the genus of services involved in this appeal,
`
`the examining attorney focuses on applicant's
`
`identification of services but argues that "providing
`
`information about law, legal news and legal services
`
`includes providing information about lawyers. Accordingly,
`
`the genus of services at issue includes providing
`
`information about lawyers." Brief, p. 6. Applicant, on
`
`the other hand, focuses less on the identification and
`
`asserts, "the genus for its services may be more accurately
`
`described as 'interactive database services focusing on a
`
`variety of types of law-related information.'" Brief, p.
`
`6. Neither is quite right, for neither acknowledges the
`
`"online" nature of the identified services8, and applicant's
`
`focus on only "law-related information" does not adequately
`
`account for the identified information services related to
`
`legal services.
`
`In the Magic Wand case, the Federal Circuit stated, “a
`
`proper genericness inquiry focuses on the description of
`
`services set forth in the [application or] certificate of
`
`
`8 We take judicial notice of the following definition of
`"online": "…(2) Said of a person who is actively communicating
`over a network. 'Online' in this sense means your computer is
`connected to a network host or service and you can participate in
`Internet activities such as discussion groups or interactive talk
`sessions." net.speak the internet dictionary p. 138 (1994).
`
`
`13
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`Ser No. 75530795
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`registration.” Magic Wand Inc. v. RDB Inc., 940 F.2d 638,
`
`19 USPQ2d 1551, 1552 (Fed. Cir. 1991). Applicant also
`
`reminds us of the Allen Electric case, in which the Court
`
`of Customs and Patent Appeals stated that "trademark cases
`
`must be decided on the basis of the identification of goods
`
`as set forth in the application." In re Allen Electric and
`
`Equipment Co., 458 F.2d 1404, 173 USPQ 689, 690 (CCPA
`
`1972). Finally, applicant also reminds us of two Board
`
`cases that focus on the significance of written
`
`identifications: In re Vehicle Information Network Inc.,
`
`32 USPQ2d 1542, 1544 (TTAB 1994) ("the question of
`
`registrability must be determined … on the basis of the
`
`goods or services as set forth in the application") and In
`
`re Datatime Corporation, 203 USPQ 878, 879 (TTAB 1979) ("it
`
`is the goods as set forth in the application papers that
`
`are determinative of the issue").
`
`The Magic Wand case involved a petition to cancel the
`
`mark TOUCHLESS, on the ground that it was generic for
`
`services identified as "automobile washing services." The
`
`petitioner in that case attempted to focus on a "relevant
`
`public" unwarranted by the description of services,
`
`specifically, "operators and manufacturers of car wash
`
`equipment," rather than purchasers of automobile washing
`
`services. Thus, the Federal Circuit's statement that "a
`
`14
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`
`
`Ser No. 75530795
`
`proper genericness inquiry focuses on the description of
`
`services set forth in the certificate of registration" must
`
`be read in that context, i.e., as an explanation of the
`
`error in petitioner's attempt to have the Board and, later,
`
`the Federal Circuit focus on a relevant public not
`
`warranted by the description of services. Further, the
`
`quoted reference from the Magic Wand case is preceded by
`
`the Federal Circuit's observation that "[t]he description
`
`in the registration certificate identifies the services in
`
`connection with which the registrant uses the mark." Magic
`
`Wand, 19 USPQ2d at 1552. The Federal Circuit also
`
`observed, "According to the registration, the mark
`
`TOUCHLESS is used in connection with automobile washing
`
`services." Id. (emphasis added). Thus, it is clear that
`
`the analytical focus on the description of services is
`
`based on the premise that the description reflects actual
`
`conditions of use of a mark. See also, In re American
`
`Fertility Society, 188 F3d 1341, 51 USPQ2d 1832, 1836 (Fed.
`
`Cir. 1999) ("The PTO must prove: (1) what the genus of the
`
`services the Society provides is…."), and In re Web
`
`Communications, 49 USPQ2d 1478, 1479 (TTAB 1998) ("We agree
`
`with applicant that its services in the broadest sense
`
`would be considered 'consulting services.' But there are
`
`many varieties of consulting services and each would
`
`15
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`Ser No. 75530795
`
`necessarily be further identified as to the particular
`
`subject or focus of the services being offered. Here
`
`applicant has described a major focus of its services in
`
`the specimens of record as 'publication and communication
`
`via the World Wide Web….' Applicant's services enable its
`
`customers to achieve this communication by assisting them
`
`in setting up their own Web sites.") (emphasis added).
`
`We do not view any of the other three decisions on
`
`which applicant relies as stating precepts that run counter
`
`to the premise that an identification is rooted in the
`
`reality of use. Again, those decisions must be read in
`
`context.
`
`In both Allen Electric and Datatime, each applicant
`
`was arguing that its goods were of a more specific type
`
`than would be apparent from the identification. As the
`
`Board explained in Datatime, because Section 7(b) of the
`
`Lanham Act bestows upon the owner of a registration the
`
`presumption of use of a mark for all goods or services
`
`identified in a registration, the question of
`
`registrability must be determined by considering any goods
`
`or services falling within the literal scope of an
`
`identification, and not merely the particular goods or
`
`services an applicant may be marketing at the time when
`
`registrability is determined. These decisions do not run
`
`16
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`Ser No. 75530795
`
`counter to the presumption that an identification of goods
`
`or services is rooted in the reality of use but, rather,
`
`explain that the presumption extends to all goods or
`
`services encompassed by an identification.
`
`In the Vehicle Information case, the applicant was
`
`essentially arguing that the relevant public would perceive
`
`its services as somewhat different from what they actually
`
`were, given the likely connotation of its mark for that
`
`public. The Board then focused on the identification in
`
`its discussion of possible meanings consumers might find in
`
`the mark. This is nothing more than an example of the
`
`well-settled rule that likely perception of a mark is not
`
`evaluated as an abstract matter but in connection with the
`
`identified goods or services.
`
`In accordance with this analytical framework, while we
`
`consider applicant's identification as largely defining the
`
`genus of services involved in this case, we do so on the
`
`premise that the identification is a required element of an
`
`application precisely because it is expected to identify
`
`the goods or services in connection with which an applicant
`
`uses its mark and for which it therefore seeks registration
`
`of the mark. We also note that in the recent
`
`Steelbuilding.com decision, which involved a genericness
`
`refusal, the Federal Circuit began its analysis of the
`
`17
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`Ser No. 75530795
`
`genus by focusing on applicant’s amended recitation of
`
`services [“computerized on-line retail services in the
`
`field of pre-engineered metal buildings and roofing
`
`systems”], but interpreted the meaning of "computerized on-
`
`line retail services" in light of the actual use being made
`
`by the applicant on its web site. See In re
`
`Steelbuilding.com, 415 F.3d 1293, 75 USPQ2d 1420, 1422
`
`(Fed. Cir. 2005):
`
`The applicant defined its goods and
`services, in its amended application, as
`“computerized on-line retail services in the
`field of pre-engineered metal buildings and
`roofing systems.” Although the definitions
`of the applicant and of the Board appear
`nearly identical, the parties understand the
`phrase “computerized on-line retail
`services” differently. Applicant sells
`steel buildings on line, but the record
`indicates it provides services beyond mere
`sales.
`
`
`
`Id. at 1422.
`
`In the case at hand, we have interpreted the nature of
`
`applicant's "online interactive database featuring
`
`information exchange in the fields of law, legal news and
`
`legal services" in light of what the record shows the
`
`database to include and, therefore, what type of
`
`information about "law, legal news and legal services" is
`
`exchanged between applicant and consumers or users of its
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`website.
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`As noted earlier, the specimens of use which applicant
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`submitted are copies of web pages from its web site.9 The
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`first such page appears to be applicant's "home" page
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`[www.lawyers.com/site/default] and bears at the top the
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`exhortation "Locate a Lawyer with lawyers.com!" The
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`headline for the page portrays, in large print,
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`"lawyers.com" and adjacent thereto, in smaller print, "Your
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`connection to legal information & resources." Lower on the
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`page are links to other web pages, titled, respectively,
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`"About The Law," "Ask A Lawyer," "Hiring A Lawyer" and "Law
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`Today."
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`The "About The Law" page presents a list of areas of
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`law that the viewer can click on to view "informative
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`articles about the most common consumer areas of law, as
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`well as background on the judicial system, important laws
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`and cases, and the U.S. Constitution." The page also
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`explains to the viewer "After a quick review of the
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`[selected] article, you'll be better prepared to choose a
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`lawyer by searching our database."
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`The "Ask A Lawyer" page explains "This area of
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`lawyers.com is designed to provide you with a unique forum
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`in which to ask general questions of our hosting
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`9 We note, too, that the Cooper declaration, in paragraph 3,
`attests to use of "LAWYERS.COM in commerce in connection with an
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`attorneys." The page also explains that the hosting
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`attorneys are practicing lawyers that maintain listings in
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`the Martindale-Hubbell Law Directory, that the information
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`provided through the page is for educational purposes, and
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`that the viewer in need of specific legal advice "should
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`obtain the services of a qualified attorney such as those
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`listed in the Law Directory."
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`The "Hiring A Lawyer" page contains information on
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`such topics as "Do I Really Need an Attorney?" "Thinking
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`Things Through," "Starting the Process," "Evaluating Your
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`Candidates," "What Will it Cost?" "Your Attorney's
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`Responsibilities to You, the Client," "When Things Don't Go
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`As You Expected," and "Legal Resources."
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`Finally, the "Law Today" page contains links to
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`specific articles defining areas of the law, to cases in
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`the news or famous cases, and to legal headlines.
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`We agree with the examining attorney's conclusion that
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`the specimen web pages applicant submitted demonstrate
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`"that applicant's information about the law includes
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`providing information about lawyers and, in fact, is
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`offered for the express purpose of assisting the individual
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`in selecting a lawyer." Brief, p. 4; emphasis added. The
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`'online interactive database featuring information exchange in
`the fields of law, lawyers, legal news, and legal services.'"
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`Ser No. 75530795
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`examining attorney argues, too, that providing information
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`about legal news or legal services, particularly as
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`demonstrated by applicant's web site, involves providing
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`information about lawyers.
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`Applicant argues, however, that its deletion of the
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`word "lawyers" from its identification of services "limited
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`its covered services" by excising "online services relating
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`to information exchange in the field of 'lawyers.'" Brief,
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`p. 3. In addition, applicant argues that it "is not
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`seeking federal registration of its mark in connection with
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`all of the different types of content or services available
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`on Applicant's web site" and its mark "is capable of
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`distinguishing its narrower description of services."
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`Under the circumstances we find the genus of services
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`to be providing a web site10 with a database of information
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`covering the identified topics of law, legal news and legal
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`services and that a central and inextricably intertwined
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`element of that genus is information about lawyers and
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`information from lawyers.
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`2. What Will the Relevant Public Understand?
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`The next question is: who are the members of the
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`relevant public for such services, and what will they
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`10 The phrase "online interactive database" in the identification
`is an apt synonym for "web site."
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`understand when confronted with LAWYERS.COM? We conclude
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`that members of the relevant public include lawyers who may
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`be seeking legal information or who may be seeking other
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`lawyers to whom they may refer clients. The relevant
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`public also includes laypersons that may be seeking legal
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`information, legal representation, or referrals.
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`As noted earlier, the examining attorney has made of
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`record a dictionary definition of "lawyer" that applicant
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`concedes is accurate as one definition of the word. In
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`addition, the examining attorney has put into the record
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`reprints of numerous web pages from web sites that include
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`information on the law, the nature of legal services and
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`information about obtaining a lawyer. These include many
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`of the previously-referenced web sites that utilize
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`"lawyers.com" in their web site domain names, and the web
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`site thelaw.com.
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`The relevant public, including both lawyers and non-
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`lawyers, when they consider LAWYERS.COM in conjunction with
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`the class of involved services, would readily understand
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`the term to identify a commercial web site providing access
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`to and information about lawyers. Some members of the
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`relevant public would think of a web site that would
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`provide information about lawyers, including their
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`specialties, contact information, and the like, which is
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`part of what applicant's web site does. It is also likely
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`that some members of the relevant public would think of a
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`web site that allows site visitors to actually contact
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`other lawyers, as exemplified by applicant's "Ask a Lawyer"
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`web page.
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`A lawyer member of the relevant public might
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`understand, better than a non-lawyer, that the web site
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`would have limitations, for example, that it would include
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`disclaimers and would not present information from lawyers
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`accessible via the site as "legal advice." This, however,
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`does not alter the likelihood that either type of member of
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`the relevant public would think of the web site in the ways
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`we have discussed.
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`In addition, the likelihood that some members of the
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`relevant public would think of a web site providing online
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`access to lawyers while others might think of a web site
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`providing online information about lawyers does not render
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`LAWYERS.COM non-generic. Either understanding of the term
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`would be generic and the fact that a term may have two
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`generic meanings when considered in connection with a
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`particular class of services does not mean it is not
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`generic. Compare Steelbuilding.com, supra, 75 USPQ2d at
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`1422-23 (the Federal Circuit found neither of two possible
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`meanings for the mark STEELBUILDING.COM to be generic) with
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`Abercrombie & Fitch Company v. Hunting World, Inc., 537 F.
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`2d 4, 189 USPQ 759, 766 (2d Cir. 1976) (stating "a word may
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`have more than one generic use," the Second Circuit found
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`"safari" to be generic in multiple co