`
`
`EXHIBIT 1018
`EXHIBIT 1018
`
`
`
`

`

`UNITED STATES PATENT AND TRADEMARK OFFICE
`
`BEFORE THE PATENT TRIAL AND APPEAL BOARD
`
`Hydration Labs, Inc. d/b/a Bevi,
`Petitioner
`
`v.
`
`Smart Soda Holdings, Inc.,
`Patent Owner
`
`U.S. Patent No. 11,724,927
`Filing Date: August 9, 2022
`Priority Date: March 3, 2021
`Issue Date: August 15, 2023
`Title: On Demand Function Beverage Dispenser
`
`PGR2023-XXXX
`
`DECLARATION OF MATT CREMINS
`
`

`

`I, Matt Cremins, hereby declare as follows:
`
`1.
`
`I am above the age of 18 and have personal knowledge of the facts
`
`contained in the declaration.
`
`2.
`
`I am currently the co-founder of CivilTalk, a civic engagement
`
`service.
`
`3.
`
`Before founding CivilTalk, I founded Voda, a beverage dispensing
`
`company.
`
`4.
`
`Voda developed the SmartWell Beverage Dispenser which included a
`
`touchscreen interface, allowed users the option of selecting pure or sparkling water,
`
`and enabled users to customize their drink with any combination of flavors,
`
`electrolytes, and vitamins.
`
`5.
`
`I started developing the SmartWell dispenser in 2012 while I was a
`
`student at the University of Connecticut. The first SmartWell dispenser was sold
`
`by Voda in 2016.
`
`6.
`
`In 2018, Voda was acquired by Elkay Manufacturing (“Elkay”). After
`
`the acquisition, I joined Elkay to lead the SmartWell sales team.
`
`7.
`
`After
`
`the acquisition,
`
`the SmartWell Beverage Dispenser was
`
`available for purchase by distributors and end-users from Elkay. The SmartWell
`
`Beverage Dispenser was installed in various offices, healthcare, and hospitality
`
`1
`
`

`

`facilities and publicly accessible for users to interact with and use. The first
`
`SmartWell beverage dispenser sold by Elkay was in 2019.
`
`8.
`
`The SmartWell Beverage Dispenser allows users to select a flavor and
`
`enhancement, such as caffeine, vitamin C, and electrolytes.
`
`9.
`
`The video titled “Feature and Benefits of Elkay SmartWell IOT
`
`Beverage Dispenser” (available at https://vimeo.com/384394240) accurately
`
`describes the SmartWell Beverage Dispensers that were sold by Elkay prior to
`
`March 2021.
`
`10.
`
`The video titled “Feature and Benefits of Elkay SmartWell Beverage
`
`Dispensers” (available at https://vimeo.com/332051430) accurately describes the
`
`SmartWell Beverage Dispensers that were sold by Elkay prior to March 2021.
`
`11.
`
`The SmartWell User Manual
`
`(attached as Exhibit 1007) was
`
`distributed to customers of the SmartWell Beverage Dispensers and accurately
`
`describes the SmartWell Beverage Dispensers that were sold by Elkay prior to
`
`March 2021.
`
`12.
`
`The SmartWell Troubleshooting Guide (attached as Exhibit 1008) was
`
`distributed to customers of the SmartWell Beverage Dispensers and accurately
`
`describes the SmartWell Beverage Dispensers that were sold by Elkay prior to
`
`March 2021.
`
`2
`
`

`

`13.
`
`The SmartWell Custom Beverage Guide (attached as Exhibit 1009)
`
`accurately describes the SmartWell Beverage Dispensers that were sold by Elkay
`
`prior to March 2021.
`
`I declare under penalty of perjury under the laws of Connecticut that the
`
`foregoing is true and correct.
`
`***
`
`DATED:
`
`___________________
`Matt Cremins
`
`3
`
`

`

`
`
`
`EXHIBIT 1007
`EXHIBIT 1007
`
`
`
`

`

`ELKAY
`smartwel lm
`Beverage Dispenser
`
`Use and Care
`
`■
`
`ri
`
`4
`
`o4-
`
`Smartwell™ Beverage Dispenser
`DSSW1808FSC
`
`A
`WARNING Read the instructions in this manual and retain for future reference.
`
`

`

`Contents
`1. General Information. . . . . . . . . . . . . . . . . . . . . . . . 2
`3.2 Change Date and Zone Setting: . . . . . . . . . . . 6
`1.1 Use and Care Manual. . . . . . . . . . . . . . . . . . . 2
`3.3 Dispensing the Selected Beverage. . . . . . . . . 7
`1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
`4. Daily Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
`1.3 Serial Number Location . . . . . . . . . . . . . . . . . 3
`4.1 Replacing a Pouch . . . . . . . . . . . . . . . . . . . . . 8
`1.4 Contact Information. . . . . . . . . . . . . . . . . . . . . 3
`4.2 Configuring the Pouch Slots . . . . . . . . . . . . 10
`1.5 Notice of Changes . . . . . . . . . . . . . . . . . . . . . 3
`5. Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
`1.6 Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
`5.1 Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
`2. Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
`5.2 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . 12
`2.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
`5.3 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
`2.2 Safety Alert Symbol and Signal Words . . . . . . 3
`5.4 Sanitize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
`2.3 Safety Signal Words . . . . . . . . . . . . . . . . . . . . 3
`5.5 Replace Pouches . . . . . . . . . . . . . . . . . . . . . 14
`2.4 Personal Safety. . . . . . . . . . . . . . . . . . . . . . . . 4
`5.6 Final Steps . . . . . . . . . . . . . . . . . . . . . . . . . . 14
`3. Set Up Instructions . . . . . . . . . . . . . . . . . . . . . . . . 5
`3.1
`Initial Settings . . . . . . . . . . . . . . . . . . . . . . . . . 5
`1. General Information
`a
`Carefully read,
`WARNING
`understand, and
`follow all the
`instructions in this manual before using the product.
`Improper use of this product could cause a dangerous
`situation resulting in personal injury or death.
`Failure to follow these instruc-
`NOTICE
`tions could also cause a situa-
`tion that results in water damage, or other damage to
`floors, walls, pipes, or electrical wiring.
`1.1 Use and Care Manual
`Read all instructions carefully and familiarize yourself
`with the various parts of this product BEFORE using or
`servicing this unit.
`This manual contains operating instructions and daily
`care instructions. The Elkay Smartwell is a filtered water
`dispenser that gives users the option to create their own
`custom beverages on demand.
`Followed carefully, these instructions will result in an
`easy, trouble-free use of this Elkay Manufacturing
`Company (Elkay) product.
`Any deviations, additions, or deletions from the
`described methods, without the prior written approval of
`our Smartwell Care department, will void the warranty
`covering this product.
`
`• BEVERAGE COMBINATIONS: With more than 100
`beverage combinations, there is something to delight
`and satisfy everyone.
`• TOUCH SCREEN INTERFACE: Users can create
`beverages and view nutritional information. Staff can
`save time maintaining units through the touch screen.
`• ONLINE PORTAL: Staff can conveniently monitor
`units, maintain notifications, and manage refill orders
`– all from their computer, smartphone, or tablet.
`• SINGLE-USE BOTTLES SAVED: The on-screen
`Green Ticker counts the number of disposable,
`single-use plastic bottles saved from waste by using
`reusable cups and bottles.
`• ECO-FRIENDLY: A single pouch provides up to 300,
`8-oz. beverages thus reducing waste by eliminating
`single-use plastic bottles and aluminum cans.
`• HEALTHY HYDRATION: A healthy alternative to
`sugary beverages; provides filtered water, with natural
`flavors and enhancements, all with zero calories.
`• SMART REFILL: Connected unit tracks usage and
`sends reports when flavors, enhancements, filter, or
`CO2 tank need replacing.
`• SAVE MONEY, SPACE, TIME: Save the cost of
`purchasing single-serve beverages. Save storage
`space and time involved with transporting and
`organizing prepackaged beverages.
`
`1.2 Features
`• CUSTOMIZED BEVERAGES: Still or sparkling water.
`Single or mixed fruit flavors with natural sweetener,
`electrolytes, vitamin C, or caffeine enhancements.
`
`Elkay Manufacturing Company
`
`2
`
`Use & Care Manual (1000005507 Rev D)
`
`

`

`1.3 Serial Number Location
`Please use the serial number located on the back of the
`unit in the upper left corner. Use this serial number when
`contacting Elkay with questions concerning this product.
`
`5 0 4
`
`Write Dealer / Lease Provider Contact Above for Future Reference
`
`o
`
`1.4 Contact Information
`Contact your dealer or lease provider if you have any
`questions relating to the installation or operation of this
`unit, or if there are damaged or missing parts.
`
`If your dealer or lease provider cannot answer
`your questions, contact Elkay Smartwell Care at
`Smartwellcare@elkay.com or 866.699.4507
`2. Safety
`
`
`
`
`THINK
`SAFETY!
`
`Think Safety
`
`Before performing any work, read and
`understand the safety instructions in
`this manual.
`
`94.
`
`1.5 Notice of Changes
`The information, specifications, and illustrations in this
`manual are based on the information that was available
`at the time this material was written and can change at
`any time.
`
`1.6 Disclaimer
`The information contained in this manual is given free of
`charge. This information is based on reliable data and is
`intended for people with the knowledge to install use and
`care for this product at their own discretion and risk. Elkay
`assumes no responsibility for results obtained or damage
`incurred from the use of this material either in whole or in
`part by the buyer.
`
`A
`
`2.2 Safety Alert Symbol and Signal Words
`The safety alert symbol is used to alert you to
`potential hazards. The hazards are identified
`with this safety alert symbol along with a signal
`word such as "WARNING" or "CAUTION".
`Signal words help focus your attention on potential
`hazards. The signal words used in this manual
`are WARNING, CAUTION, NOTICE, SAFETY
`INSTRUCTION, and Note. The safety messages must
`be followed to prevent personal injury or death as well as
`prevent product damage.
`
`2.3 Safety Signal Words
`WARNING Indicates a potentially
`A
`hazardous situation which,
`if not avoided, could result in death or serious injury.
`CAUTION Indicates a potentially
`A
`hazardous situation
`which, if not avoided, may result in minor or
`moderate injury.
`Indicates that equipment or
`NOTICE
`property damage can result if
`instructions are not followed.
`Safety instructions (or
`SAFETY
`INSTRUCTIONS
`equivalent) signs indicate
`specific safety-related instructions or procedures.
`
`2.1 General
`The Elkay Manufacturing Company (Elkay) cannot
`anticipate every possible circumstance that might involve
`a potential hazard during the use or maintenance of this
`product. The warnings and instructions in this manual
`are, therefore, not all-inclusive. If a tool, procedure, or
`work method that is not specifically recommended by
`Elkay is used, you must be satisfied that it is safe for
`yourself and others. You should also make sure that the
`product will not be damaged by the methods you choose.
`
`Most work-related accidents are caused by failure to
`observe basic safety rules or precautions. An accident
`can often be avoided by recognizing potentially
`hazardous situations before an accident occurs. As you
`install, use, or maintain this product, you must be alert to
`potential hazards. You should also have the necessary
`training, skills, and tools to perform any installation or
`maintenance procedure.
`
`Use & Care Manual (1000005507 Rev D)
`
`3
`
`Elkay Manufacturing Company
`
`

`

`2.4 Personal Safety
`WARNING These warnings indicate a
`A
`potentially hazardous
`situation which, if not avoided, could result in serious
`injury or death. Follow all instructions related to the
`use and care this product (unit).
`Personal Protection
`Be sure to use all personal protective
`equipment, such as safety glasses and
`protective gloves, whenever necessary, to ensure
`your own safety.
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`To avoid eye injury, always wear protective
`glasses with side shields when working
`near CO2 tanks and lines. Also, make sure
`no one else can be injured by escaping CO2 gas
`should a hose or fitting break.
`Shock and Electrocution Hazards
`Contact with live electricity can cause serious
`bodily injury and in some cases, death.
`
`4,
`e
`A
`
`Do not touch any electrical device with wet hands
`or allow water to come into contact with electrical
`devices. Water will conduct electric current to
`create a short circuit, resulting in injury or death.
`DO NOT create a short circuit between a
`source of electricity and a liquid by being in
`contact with both simultaneously.
`
`Pressurized Vessel Hazards
`As with personal protections follow all of the
`safety recommendations from the supplier of
`the CO2 tank such as but not limited to:
`
`
`
`A carbon dioxide cylinder is a pressure
`vessel and therefore has explosive
`capabilities.
`Due to the possibility of an explosion
`which could result in personal injury or
`property damage, never allow carbon
`dioxide cylinder and its contents to reach a
`temperature exceeding 115° F.
`
`If a CO2 gas leak is suspected, particularly
`in a small area, immediately ventilate the
`contaminated area before attempting to
`repair the leak. People exposed to a high
`concentration of CO2 gas will experience tremors
`which are followed rapidly by loss of
`consciousness and suffocation.
`
`Do not drop a CO2 cylinder or strike
`it a foreign object. Protect cylinders
`from damage. Use a suitable hand
`truck to move cylinders; do not drag, roll, slide,
`or drop.
`
`
`
`Both filled and empty cylinders should be
`ru
`stored indoors in a cool, dry, ventilated
`location away from any source of heat.
`Chain or secure the cylinders in an upright
`position when in use or storage. Store full and
`empty cylinders separately.
`
`
`
`0
`
`Never lay the cylinders on its side. Liquid
`CO2 entering the gas regulator may cause
`problems (rupture the tank or gas line) due
`to rapid expansion of the liquid CO2. The gas
`regulator could freeze up, preventing the
`regulator from shutting down, allowing CO2 to
`continue to flow from the cylinder.
`
`Gas cylinders must only be transported on an
`open back utility truck that is separate from the
`main body of the vehicle. Do not transport CO2
`tanks in the passenger compartment of a vehicle.
`
`CAUTION These cautions indicate a
`A
`potentially hazardous
`situation which, if not avoided, may result in minor or
`moderate injury. Follow all instructions related to
`installation and/or maintenance of this product.
`Personal Protection from CO2 Gas
`Follow all safety recommendations from supplier
`of the CO2 tank, such as but not limited to:
`Indirect eye contact with CO2 gas may
`cause mild irritation. Direct eye contact
`with the liquefied gas can freeze the eye
`causing permanent eye damage or blindness.
`CO2 gas (carbon dioxide) displaces oxygen.
`Make sure there are no CO2 gas leaks in
`any part of the Smartwell beverage system.
`
`
`
`
`
`
`
`0 ,
`
`
`
`
`
`
`
`
`
`
`
`
`
`Direct contact with the liquefied gas can
`chill or freeze the skin (frostbite).
`
`Lifting Hazard
`Use two people to move the unit. The
`Smartwell unit can weigh up to 200 lbs.
`Tripping Hazard
`
`Personal injury can result from tripping over
`power cords, tools, or other installation items.
`DO NOT leave items lying around the work area.
`Use Proper Tools
`
`Always use proper tools which are in good
`working condition during the installation of the
`product.
`
`A 0
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`Elkay Manufacturing Company
`
`4
`
`Use & Care Manual (1000005507 Rev D)
`
`

`

`3. Set Up Instructions
`
`3.1 Initial Settings
`If the unit was unplugged or disconnected for a long
`period of time, it may need to be set up again. Follow
`these steps to connect it to the Internet, confi rm the
`Date/Time for reporting, and install pouches, if needed.
`Skip any of these steps in the process if they are not
`applicable.
`
`1.
`
`If not already connected, connect an Internet router's
`Ethernet cable to the Smartwell or connect the unit to
`the Internet through the Wi-Fi extender as described
`in the next step.
`
`b. Plug an Ethernet cable into the back of the unit and
`into the Wi-Fi extender.
`
`0
`0
`
`o
`o
`
`514
`
`c. Follow the manufacturer's directions for setting up
`the unit. The remaining setup will occur during this
`setup process.
`
`3. Turn the main power switch ON.
`
`452
`
`2.
`
`If necessary, connect the unit to the supplied Wi-Fi
`extender.
`a. Plug a Wi-Fi extender into an AC receptacle near
`the unit.
`
`9
`
`9
`
`3
`
`a
`
`4. The Boot Up screen will appear.
`
`ELKAY
`
`O
`
`=LI
`
`o
`o
`
`513
`
`Use & Care Manual (1000005507 Rev D)
`
`5
`
`Elkay Manufacturing Company
`
`

`

`5. Confi rm the unit is connected to the Internet. If the unit
`is not connected, touch the Internet symbol in the upper
`right corner of the screen to access the Sign In screen.
`Enter 0101 and press the Sign In button.
`
`3.2 Change Date and Zone Setting:
`1. Touch the Internet symbol in the upper right corner of
`the screen to access the Sign In screen. Enter 0101
`and press the Sign In button.
`
`Enter your PIN
`
`Enter your PIN
`
`Choose water
`
`••
`
`Choose water
`
`Choose up to two flavors
`
`0
`
`Choose enhancements
`
`4
`
`Choose up to two flavors
`
`wicw
`
`Sign In
`
`Choose enhancements
`
`ci
`
`0 •
`0
`
`PRESS
`
`4
`
`7
`
`2
`
`3
`
`6
`
`Done
`
`0
`
`PRESS
`
`=
`
`2
`
`5
`
`8
`
`4
`
`7
`
`3
`
`6
`
`9
`
`w.
`
`6. From the admin screen, press the Set Up button and
`then select the Set Up Wi-Fi button.
`
`2. From the admin screen, press the Set up button and
`then select the Date and Time setting.
`
`I
`
`'LKSAMaY rtwel
`
`SLOT 1
`
`SLOT
`
`•
`
`CO,
`
`smartwell-
`
`Tonchlwe Dispense
`
`(DOFF ®ON
`
`srnartwell"
`
`SLOT 1
`
`SLOTS
`
`O
`
`SLOT
`
`S
`
`
`
`SLOTS
`
`•
`
`0
`C.an,
`
`smartwell-
`
`Touch.. Dispense
`
`(D OFF Om
`
`Still Wawr Flow
`
`Sparkling Water Flow
`
`SLOTS
`
`SLOT
`
`O
`
`SLOT,
`
`SLOTS
`
`) CO 0 @
`
`still Water Flow
`
`125 I
`
`Sparkling Water Flow
`
`l5v 1
`
`Flavor to Water Concentration
`
`0 LOW @MED 0 HIGH
`
`Set Up WI.
`
`Date and Time Se
`
`Gg
`
`Unit Diagnostics
`
`C20
`
`(5)
`
`CO,
`
`WATER HUES
`
`Service
`
`setup
`
`≥
`
`76 •
`
`7. Wi-Fi Netgear adapter Ext2700 will open. Follow the
`Wi-Fi Extender manufacturer's directions to set up the
`Wi-Fi extender. The screen will return to the Set up
`screen.
`
`NETGEAR
`
`
`
`
`
`1,, I
`
`I,. 1
`
`Flavor to Water Concentration
`
`0 LOW @MED 0 HIGH
`
`Set Up Wi-Fi
`
`Date and Time Setting
`
`Unit Diagnostics
`
`(i)
`
`(5)
`
`0
`
`-,1
`
`C≥)
`
`3. Depending on whether or not the unit is connected to
`the Internet, one of the following screens will appear.
`
`
`
`
`
` — The left-hand screen will appear if the unit is not
`connected to the Internet. Manually enter the time
`and date and press the Save button.
` — The right-hand screen will appear if the unit is
`connected to the Internet. Select the time zone and
`press the Save button.
`
`1
`
`Welcome to Smartwell!
`Please enter the date and time.
`
`1 Welcome to Smartwell!
`
`Please enter the date and time.
`
`An.,a/ChiCalp
`
`kneriCarai.g.
`
`Se. id.
`
`Selectee.
`
`Wed, Mar 3
`
`7:14-,
`
`O
`
`NEW
`
`:•4
`
`Elkay Manufacturing Company
`
`6
`
`Use & Care Manual (1000005507 Rev D)
`
`

`

`4. Once the Save button is pressed, the Thank You
`screen will appear.and will return to set up menu.
`
`Welcome to Smartwell!
`Please enter the date and time.
`
`4-
`
`ELKAY
`Smartwel I'
`
`Sel. Mt tin,. zone
`
`Amara/Chicago
`
`SWIM time
`
`Thank your
`
`Touchless Dispense
`
`00re 00,1
`
`Still Water Flow
`
`dos
`
`Sparkling Water Flow
`
`1,0 I
`
`Flavor to Water Concentration
`
`0 LOW
`
`413I MED 0 HIGH
`
`Hold tight as we finish up your
`changes.
`Your Smarmell device may restart
`during this process.
`
`Set Up WE-Fi
`
`Date and Time Setting
`
`Unit Diagnostics
`
`O
`
`or.
`
`3.3 Dispensing the Selected Beverage
`1. If the Smartwell unit has
`been inactive for more
`than 10 seconds, the
`following screen appears.
`Simply touch this screen
`in any location to display
`the Home screen.
`
`ei_kcay 6
`smartwell-
`
`3. Touch and hold the PRESS button to begin dispensing
`the selection. The PRESS button will change to HOLD.
`
`PRESS
`
`Choose water
`
`Choose up to two flavors
`
`0
`
`*IP
`
`Choose enhancements
`
`0
`
`PRESS
`
`4. While the unit is dispensing a beverage, the HOLD
`button will continue to be displayed. Stop touching the
`HOLD button to stop dispensing.
`
`Bottles Saved . 113
`
`Choose water
`
`Choose up to two flavors
`
`Choose enhancements
`
`0 @ 4
`...c
`
`PRESS
`
`2. From the Home screen make the desired selection.
`a. Still or Sparkling.
`b. Select up to two available fl avors.
`c. Select up to two available enhancements.
`
`5. For nutritional facts on the selections that are made,
`press the Nutrition Facts button. Press the "X" to
`return to the Home screen.
`
`Bottles Saved . 118
`
`Choose up to two flavors
`
`O
`
`Choose enhancements
`
`0 4
`
`9
`
`PRESS
`
`a.
`
`b.
`
`c.
`
`Choose water
`
`Choose up to two Flavors
`
`O 9*
`
`Choose enhancements
`
`v6.4 0
`
`ottles Saved . 118
`L
`
`Choose up to two flavors
`
`Nutrition Facts
`
`Choose enhancements
`
`*We
`
`senownwnweencensk
`
`PRESS
`
`PRESS
`
`NutWw,
`Facts
`
`Use & Care Manual (1000005507 Rev D)
`
`7
`
`Elkay Manufacturing Company
`
`

`

`6. If the Smartwell unit has
`been inactive for more
`than 10 seconds, the
`Sleep screen appears.
`Simply tap this screen
`to return to the Home
`screen.
`
`Use iamb.. Ma'am
`
`LKAW 6
`smartwell-
`
`4. Daily Operation
`Do not allow this unit or its
`NOTICE
`contents to be exposed to
`freezing temperatures.
`
`4.1 Replacing a Pouch
`The unit is factory preset for the location of the startup.
`
`Note: A small amount of citric acid is injected into each
`drink. This citric acid acts as a fl avor enhancer, so
`each drink gives you the best experience and true
`fruit fl avor.
`
`The beverage dispenser holds eight pouches.
`— One slot for the Citric Acid pouch.
`— Four slots for the selected fl avor pouches.
`— One slot for the Sweetener pouch.
`— Two slots for selected enhancements.
`CAUTION Flavor and enhancement
`pouches have expiration
`dates. The pouches are clearly marked with date
`codes and should be checked before placing
`pouches into the beverage dispenser. Using outdated
`pouches (food products) could cause some people to
`become sick.
`
`Daily status reports summarizing all low and empty
`consumables are sent to customers via email.
`Notifi cation settings and users can be managed through
`the Smartwell customer portal.
`
`The pouches should be stored in a cool, dark, dry place
`between 60° and 85°F (15° and 30°C).
`
`Each pouch comes with the pump and the fl avor
`dispenser nib connected to it.
`
`1. Unlock and open the hood of the unit.
`
`2. Locate the pouch or pouches that need to be replaced.
`
`3. Remove the pouch.
`a. Pull pump straight up off of smartwell anchoring
`point.
`
`O
`
`0
`
`0
`
`O
`
`0
`
`/
`
`0
`
`0
`
`O
`
`0
`
`Uj
`
`O
`
`11A0 1..-
`
`b. Remove the fl avor dispenser tube and nib from the
`dispenser manifold.
`
`0
`
`O
`
`Elkay Manufacturing Company
`
`8
`
`Use & Care Manual (1000005507 Rev D)
`
`

`

`c. Unhook the pouch from the hanger.
`
`
`Mom
`
`1,111117i I I
`
`o
`
`Pump
`
`10,,T
`
`Pump Drive
`Holder
`
`d. Hang the new pouch onto the correct slot location
`hangers.
`
`
`6. Insert the nib on the flavor dispenser tube into any
`opening in the dispensing manifold, pressing firmly to
`ensure it is fully inserted.
`
`
`z 9
`
`16/
`
`cos
`
`0
`
`0
`
`47.-
`O Wt
`VI.8011,4‘
`-
`-•.••\\
`Note: The new pouch should be reinserted into the
`same location as the old one. If a new flavor
`or a new position is desired, then the flavor
`display screen must be updated.
`4. Clean the manifold and surrounding areas before
`inserting the pump or nib.
`
`5. Orient pump so that the pump side clip aligns over the
`anchoring point on the unit, then press the pump down
`firmly onto the pump drive holder. Once the pump clips
`have clicked, the pump is securely fastened.
`
`
`0
`
`0
`
`0
`
`0
`
`0
`
`0
`
`4
`
`0
`
`0
`
`043 0
`
`0
`
`0
`
`
`
`478
`
`
`
`
`
`
`
`CAUTION Pinch Point
`A
`Close the Hood
`Always grasp the lower left and right corners of the
`hood when closing. Never close the hood by
`pressing down from the top of the hood. There is
`potential to pinch your fingers between the top and
`front panels of the hood (arrows) when closing.
`
`7. Close the hood.
`
`
`bbd
`
`576
`
`8. Update the pouch locations using Home screen to add
`and prime each new pouch.
`
`
`
`9. The unit is ready for use.
`
`Use & Care Manual (1000005507 Rev D)
`
`9
`
`Elkay Manufacturing Company
`
`

`

`Thank you,
`
`COCONUT IN SLOT 1
`HAS BEEN REPLACED
`
`Prime
`
`ATER FUER
`
`Inyi•MISI
`
`Best hy
`
`lowbo••••.1
`
`SLOT 1
`
`11
`
`Coconut
`
`Replace Pouch
`
`Change Pouch
`
`Empty Slot
`
`ELKAY
`
`SLOT 1 Coconut
`
`i1
`
`_P.
`
`18
`
`18
`
`A-10 '
`
`2021
`Tue, Mar 2
`
`Mere, 202I
`
`0
`
`
`e. Once priming is complete, the admin screen will
`reappear ready for the next selection. If there are
`no further changes, press the back arrow, and the
`home screen will appear.
`
`ai_KAYsmartt.
`
`Bottles Saved 118
`
`Choose water
`
`SLOT 1
`
`SLOT
`
`SLOT 3
`
`SLOT
`
`4.2 Configuring the Pouch Slots
`1. From the Home screen, touch the upper right-hand
`corner of the display to access the Sign In screen.
`Enter 0101 and press the Sign In button.
`
`Choose water
`
`Choose up to two flavors
`
`*
`
`co)
`O @
`
`Choose enhancements
`
`Vear.es
`
`PRESS
`
`O
`
`0
`
`Enter your PIN
`
`'
`
`• I
`
`E
`
`3
`
`6
`
`9
`
`•
`
`2
`
`5
`
`8
`
`0
`
`4
`
`7
`
`Done
`
`2. The admin screen will appear.
`a. The progress bar indicates the remaining liquid
`inside each pouch. The color indications are green,
`yellow, red and grey.
`b. Pressing on any of the eight SLOT buttons brings
`up three choices for that slot: Replace Pouch,
`Change Pouch, or Empty Slot.
`
`smartwell-
`
`E
`
`SLOT 3
`
`SLO,
`
`SLOT I
`
`SLOT
`
`SLOT 3
`
`SLOTS
`
`SLOTS
`
`SLOTT
`
`• 0 0 @
`
`SLOTS
`
`Deg olnom
`
`Best ey
`
`E•nymarx,
`
`Davey...
`
`,
`
`TIMES FILM
`
`SLOT
`
`Replace Pouch
`
`Change Pouch
`
`Empty Slot
`
`Choose up to two flavors
`
`o
`
`Choose enhancements
`
`%iv
`
`PRESS
`
`(≥)
`
`(5)
`
`Servee
`
`P a
`
`V
`
`'
`
`sLoT
`
`SLOTS
`
`0 0 @
`
`WATER FILTER
`
`3. The Replace Pouch is selected when a replacement
`pouch of the same fl avor is placed in the same slot.
`a. In this example, place a new coconut pouch in
`SLOT 1 and then press Replace Pouch.
`b. Place a cup under the dispensing nozzle.
`c. Choose the best by date and save. Then confi rm.
`d. Press the Prime button. The Priming screen will
`appear and the priming process will begin which
`will take up to 10 seconds to complete.
`
`4. The Change Pouch option is selected when a
`replacement pouch is being changed with a different
`pouch.
`a. In this example, place a new Black cherry pouch in
`SLOT 1 and then press Change Pouch.
`b. The Flavor Selection screen will appear. In this
`case, select Black cherry or whichever pouch is
`being added.
`c. Place a cup under the dispensing nozzle.
`
`Elkay Manufacturing Company
`
`10
`
`Use & Care Manual (1000005507 Rev D)
`
`

`

`5. The Empty Slot button is selected when a pouch is being
`eliminated from that slot without a replacement.
`a. In this example, remove the existing cocount pouch
`from SLOT 1 and then press the Empty Slot button.
`b. The Thank You screen will appear showing that
`coconut has been removed from SLOT1. Press the
`OK button.
`
`ELKAY
`
`ELKAY 6
`smartwell'
`
`SLOT
`
`SLOT 3
`
`SLOT 1
`
`SLOT
`
`SLOTS
`
`SLOT 1
`
`Coconut
`
`SLOTS.
`
`Replace Pouch
`
`Change Pouch
`
`Empty Slot
`
`Thank you!
`
`COCONUT IN SLOT 1
`HAS BEEN REMOVED
`
`Sum.
`
`(≥)
`
`Set Lip
`
`AL
`
`L
`
`c. The admin screen will reappear. If there are no
`further changes, press the back arrow and the
`Home screen will appear.
`
`LOT
`
`Bottles Saved: 118
`
`Choose water
`
`SLOT 1
`
`Choose up to two flavors
`
`Coconut
`
`O
`
`Replace Pouch
`
`Change Pouch
`
`d.
`
`Empty Slot
`
`Choose enhancements
`
`C10
`
`PRESS
`
`Service
`
`OO
`
`Set Up
`
`OO
`
`
`
`
`
`
`
`d. Choose the best by date and save. Then confi rm.
`e. Press the Prime button. The Priming screen will
`appear and the priming process will begin which
`will take up to 10 seconds to complete
`
`x
`
`ELKAY
`Sfrtweer
`
`CHANGE SLOT 1
`
`Black Cherry
`
`Cucumber
`
`Grapefruit
`
`Peach
`
`Pomegranate
`
`Raspberry
`
`SLOT 1
`
`Coconut
`
`Replace Pouch
`
`Change Pouch
`
`Emory Slot
`
`Service
`
`Set Up
`
`Service
`
`Set Up
`
`SLOT, Black Cherry
`
`mai
`Enter Best by Date:
`
`Tue. a, 30
`
`IA..2031
`
`9
`
`10
`
`11
`
`12
`
`19
`
`f. Once priming is complete, the admin screen will
`reappear ready for the next selection. If there are
`no further changes, press the back arrow, and the
`Home screen will appear.
`
`Thank you!
`
`SLOT I
`
`SLOT
`
`SLOT 3
`
`SLOT
`
`A
`SrnaYlIVVell.
`
`COCONUT IN SLOT 1
`H. BEEN CHANGED TO BLACK
`CHERRY
`
`CO,
`
`WATER EMIR
`
`Thank your
`
`COCONUT IN SLOT 1
`HAS BEEN CHANGED TO BLACK
`CHERRY
`
`,rn
`
`WATER Ell TER
`
`Service
`
`Set Up
`
`Use & Care Manual (1000005507 Rev D)
`
`11
`
`Elkay Manufacturing Company
`
`

`

`c. Remove the pouch from the hanging hooks and
`then pull the nib out of the manifold. Make sure
`to grip the nib (metal end) away from dispense
`opening to limit the chance of contamination.
`
`
`
`
`478a
`
`d. Set the pouch aside, taking care to ensure the nib
`and pump are placed on a clean, dry cloth.
`e. Repeat this step for all the pouches in the unit.
`
`5. Cleaning
`We recommend following these procedures weekly.
`CAUTION Wipe up liquid spills
`A
`immediately to prevent
`slipping or falls.
`
`5.1 Supplies
`• Mild soap
`• 3% hydrogen peroxide
`• Soft-bristled brush
`• Clean, dry towels
`• Protective gloves
`Do not use caustic
` NOTICE
`chemicals such as bleach,
`lime removers, all-purpose cleaners, or harsh
`abrasive pads such as steel wool.
`
`
`
`5.2 Preparation
`1. With the power OFF, open the hood and bottom door.
`
`2. Wash your hands with hot water and soap.
`
`3. Remove each existing pouch from the unit.
`a. Remove pump by pulling pump straight up off of
`smartwell anchoring point.
`
`
`0
`
`0
`
`0
`
`C-447)01
`0
`
`0
`
`0
`
`0
`
`b. Take note of the location of each pouch. The
`pouches must be reinserted in the same location
`after cleaning is complete.
`
`Elkay Manufacturing Company
`
`12
`
`Use & Care Manual (1000005507 Rev D)
`
`

`

`5.3 Cleaning
`1. Put on protective gloves.
`
`2. Using mild soap and a damp cloth, wipe down the
`following areas. Use the soft-bristled brush to address
`any stubborn residue and then wipe clean with the
`soapy cloth.
`a. Start with the manifold inside the hood, and the
`nozzle area above the alcove. Also, clean the area
`under the hood.
`
`
`zooe-tsw.ALeNag—
`
`O
`
`4 8 3
`
`•
`
`• a •
`
`•
`
`0
`
`
`
`483a
`
`
`
`• •
`
`•
`
`c. Remove the reservoir from the bottom cabinet and
`wash it with warm soapy water.
`
`
`482
`
`W_ AP/;',68,9
`
`oll
`
`l
`
`b. Remove the grate from the dispense tray, wash it
`with warm soapy water, and set it aside. Wash the
`alcove area thoroughly.
`
`
`4 8 8 a
`
`d. Wipe all surfaces with a clean, damp cloth to
`remove any soap residue. Then dry thoroughly with
`a new, dry cloth.
`
`5 7 7
`
`
`
`Use & Care Manual (1000005507 Rev D)
`
`13
`
`Elkay Manufacturing Company
`
`r-
`

`

`4. Once all pouches are installed, confirm all the pumps
`are functioning (motors are rotating).
`
`5. With the lid open, select flavors/enhancements and
`dispense drink combinations to ensure the pouch in
`each slot is being dispensed.
`
`5.6 Final Steps
`1. Clean the outside surface of the front and side panels.
`
`2. Clean the Touch Screen using a mild lens cleaner and
`soft of microfiber cloth. Gently wipe the touch screen
`to ensure all fingerprints and smudges are removed.
`
`3. Put the cleaning supplies away.
`
`
`
`4. Remove and dispose of the gloves.
`CAUTION Pinch Point
`A
`Close the Hood
`Always grasp the lower left and right corners of the
`hood when closing. Never close the hood by pressing
`down from the top of the hood. There is potential to
`pinch your fingers between the top and front panels of
`the hood (arrows) when closing.
`
`5. Close the hood.
`
`
`M
`
`576
`
`5.4 Sanitize
`1. Sanitize the following areas of the Smartwell using
`3% hydrogen peroxide and a fresh, clean, dry cloth.
`Before starting, put on a clean pair of gloves.
`a. Start with the top of the manifold inside of the hood.
`b. Wipe the area around the nozzle.
`c. Wipe the remaining surfaces on the inside of the
`hood.
`d. Finish by wiping the dispense alcove and the grate.
`
`2. Replace grate and reservoir.
`
`3. Close and lock the bottom door.
`
`5.5 Replace Pouches
`1. Reinstall the removed pouches.
`a. If no new pouches are needed, reinstall each
`pouch back into its original location by hooking it
`on the hanger, then clipping the pump onto the
`anchoring point on the pump drive ensuring the
`pump audibly clicks into place. Insert the nib into
`the manifold (making sure to grip nib away from
`dispense opening to avoid contamination). Press
`firmly to ensure the nib is fully inserted. Continue to
`section "5.6 Final Steps".
`b. If new pouches are required, proceed to the next
`step.
`2. Replace the pouches.
`a. If a new pouch is needed, request a replacement
`pouch from the site manager and install it in the
`respective vacant slot.
`b. Orient pump so that the pump side clip aligns
`over the anchoring point on the unit, then press
`the pump down firmly onto the pump drive. Once
`the pump clips have clicked, the pump is securely
`fastened.
`c. Access the Admin Login screen by tapping the
`Wi-Fi symbol in the top right corner of the Home
`screen.
`d. Enter the Admin code (0101 default) provided
`by the site manager to access the Pouch
`Replacement screen.
`e. Select the desired slot to update and follow the
`on-screen prompts fo