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`FDIC: Inactive FIL-103-2005: Authentication in an Internet Banking Environment
`
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`Inactive Financial Institution Letters
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`FFIEC Guidance
`Authentication in an Internet Banking Environment
`
`FIL-103-2005
`October 12, 2005
`
`Summary:
`
`The Federal Financial Institutions Examination Council (FFIEC) has issued the attached guidance, “Authentication in an Internet
`Banking Environment.” For banks offering Internet-based financial services, the guidance describes enhanced authentication methods
`that regulators expect banks to use when authenticating the identity of customers using the on-line products and services. Examiners
`will review this area to determine a financial institution’s progress in complying with this guidance during upcoming examinations.
`Financial Institutions will be expected to achieve compliance with the guidance no later than year-end 2006.
`
`Highlights:
`Financial institutions offering Internet-based products and services should use effective methods to authenticate the
`identity of customers using those products and services.
`Single-factor authentication methodologies may not provide sufficient protection for Internet-based financial services.
`The FFIEC agencies consider single-factor authentication, when used as the only control mechanism, to be
`inadequate for high-risk transactions involving access to customer information or the movement of funds to other
`parties.
`Risk assessments should provide the basis for determining an effective authentication strategy according to the risks
`associated with the various products and services available to on-line customers.
`Customer awareness and education should continue to be emphasized because they are effective deterrents to the
`on-line theft of assets and sensitive information.
`Distribution:
`FDIC-Supervised Banks (Commercial and Savings)
`Suggested Routing:
`Chief Executive Officer
`Chief Information Security Officer
`Related Topics:
`
`FIL-66-2005, Guidance on Mitigating Risks From Spyware, issued July 22, 2005
`
`FIL-64-2005, Guidance on How Financial Institutions Can Protect Against Pharming Attacks, issued July 18, 2005
`
`FIL-27-2004, Guidance on Safeguarding Customers Against E-Mail and Internet Related Fraud, issued March 12, 2004
`
`FFIEC Information Security Handbook, issued November 2003
`
`Interagency Informational Brochure on Phishing Scams, contained in FIL-113-2004, issued September 13, 2004
`
`Putting an End to Account- Hijacking Identity Theft, FDIC Study, issued December 14, 2004
`
`FDIC Identity Theft Study Supplement on Account-Highjacking Identity Theft, issued June 17, 2005
`Attachment:
`FFIEC Guidance: Authentication in an Internet Banking Environment - PDF 163k (PDF Help)
`Contact:
`Senior Policy Analyst Jeffrey Kopchik at jkopchik@fdic.gov or (202) 898-3872, or Senior Technology Specialist Robert D. Lee at rolee@fdic.gov or (202) 898-3688
`Printable Format:
`FIL-103-2005 - PDF 41k (PDF Help)
`Note:
`FDIC Financial Institution Letters (FILs) may be accessed from the FDIC's Web site at www.fdic.gov/news/news/financial/2005/index.html.
`
`To receive FILs electronically, please visit http://www.fdic.gov/about/subscriptions/fil.html.
`
`Paper copies of FDIC FILs may be obtained through the FDIC's Public Information Center, 801 17th Street, NW, Room 100, Washington, DC 20434 (1-877-275-3342 or
`(703) 562-2200).
`
`Last Updated 10/12/2005
`
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`FDIC: Inactive FIL-103-2005: Authentication in an Internet Banking Environment
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