`
`COMPUTERIZED SYSTEM AND METHOD FOR
`AUTOMATICALLY ESTABLISHING A NETWORK CONNECTION
`FOR A REAL-TIME VIDEO CONFERENCE BETWEEN USERS
`
`INVENTORS:
`
`Brett
`Pylant
`1034
`Texan
`Trail
`Grapevine, Texas
`76051 Citizenship:
`United States
`
`TurnSignl - Exhibit 1036
`Page 1 of 54
`
`
`
`ATTORNEYS:
`Greenberg Traurig, LLP
`300 West 6th Street, Suite 2050
`Austin, TX 78701
`(512) 320-7200
`USPTO Customer Number: 70155
`
`TurnSignl - Exhibit 1036
`Page 2 of 54
`
`
`
`COMPUTERIZED SYSTEM AND METHOD FOR AUTOMATICALLY
`ESTABLISHING A NETWORK CONNECTION FOR A REAL-TIME VIDEO
`CONFERENCE BETWEEN USERS
`
`This application includes material that is subject to copyright protection. The
`[01]
`copyright owner has no objection to the facsimile reproduction by anyone of the patent
`disclosure, as it appears in the Patent and Trademark Office files or records, but otherwise
`reserves all copyright rights whatsoever.
`
`Computerized system and method for automatically establishing a network connection for a real-time
`video conference between users
`FIELD
`[02] The present disclosure relates generally to improving the performance of content generating,
`searching, providing and/or hosting computer systems and/or platforms by modifying the capabilities
`and providing non-native functionality to such systems and/or platforms for automatically establishing
`a network connection for video conferencing between a user and an expert user having an expertise
`associated with the determined specific and currently occurring real-world situation of the user.
`
`BRIEF DESCRIPTION OF THE DRAWINGS
`The foregoing and other objects, features, and advantages of the disclosure will be apparent from the
`following description of embodiments as illustrated in the accompanying drawings, in which reference
`characters refer to the same parts throughout the various views. The drawings are not necessarily to
`scale, emphasis instead being placed upon illustrating principles of the disclosure:
`FIG. 1 is a schematic diagram illustrating an example of a network within which the systems and
`methods disclosed herein could be implemented according to some embodiments of the present
`disclosure;
`FIG. 2 depicts is a schematic diagram illustrating an example of client device in accordance with some
`embodiments of the present disclosure;
`FIG. 3 is a schematic block diagram illustrating components of an exemplary system in accordance
`with embodiments of the present disclosure;
`
`TurnSignl - Exhibit 1036
`Page 3 of 54
`
`
`
`FIG. 4 is a flowchart illustrating steps performed in accordance with some embodiments of the present
`disclosure; and
`FIG. 5 is a block diagram illustrating the architecture of an exemplary hardware device in accordance
`with one or more embodiments of the present disclosure.
`
`Description
`CROSS-REFERENCE TO RELATED APPLICATIONS
`This application claims priority to U.S. Patent Appl. Ser. No. 62/331,896, filed May 4, 2016, entitled
`“Chemiluminescent System and Methods Related Thereto”. The foregoing patent application is hereby
`incorporated herein by reference in its entirety for all purposes.
`This application includes material that is subject to copyright protection. The copyright owner has no
`objection to the facsimile reproduction by anyone of the patent disclosure, as it appears in the Patent
`and Trademark Office files or records, but otherwise reserves all copyright rights whatsoever.
`SUMMARY
`[03] The present disclosure provides novel systems and methods for automatically, in real-time,
`establishing a network connection for video conferencing between a user and an expert user having an
`expertise associated with the determined specific and currently occurring real- -world situation of the
`user. The disclosed systems and methods provide a user with the ability to interact with another user
`(e.g., expert user) in accordance with his/her current circumstances, such that the expert user the user is
`afforded the opportunity to interact with is identified based on the current circumstances of the user.
`[04] According to some embodiments, as discussed herein, the disclosed systems and methods provide
`a computerized, fully automated network environment that enables video conferencing between two
`geographically remote users. The two users are a first user that triggers a request for a second user, and
`the second user is an identified expert user that is identified and selected based on, inter alia, the
`circumstances of the first user, the credentials of the second user (and how that correlate to the first
`user's circumstances), the identity of the first
`
`TurnSignl - Exhibit 1036
`Page 4 of 54
`
`
`
` user and/or second user, the activity of the first user, and the like, and/or some combination thereof.
`[05] Once second user (or expert user, used interchangeably herein) is identified, a video consultant
`session (or video conferencing session) is initiated between the two users. The session can be stored as
`it is occurring (e.g., in real-time as a media streaming event). In some embodiments, the storage of the
`session can occur locally on either or both users' device; and/or, in some embodiments, the video
`session can be stored on a server.
`[06] While the discussion herein will be directed to establishing a video conferencing session between
`two users, it should not be construed as limiting, as any interaction, whether iterative or in real-time
`can be established without departing from the scope of the instant disclosure. Indeed, communications
`occurring between a user and another user (e.g., second or expert user) can involve any type of internet
`provided and/or user generated content (UGC), including, but not limited to, images, video, text, audio,
`multimedia, RSS feeds, graphics interchange format (GIF) files, short-term videos (e.g., Vine®
`videos), and the like.
`[07] By way of a non-limiting example, user A is in situation X and he needs a consultant to assist him
`in situation X. User A initiates a request for a consultant. The disclosed systems and methods, as a
`result of the consultant request, can analyze the user's request to identify the situation's characteristics,
`analyze data associated with the user (e.g., the time, date, location of the user), and the like, or some
`combination thereof, in order to determine details (attributes, characteristics and/or descriptors) of the
`situation (e.g., situation X). This analyzed and identified information is then utilized to identify an
`expert user that has sufficient capabilities (e.g., a quantifiable amount of experience or credentials
`satisfying an expert level threshold) corresponding to the situation X. Once the expert user is identified,
`the expert user and the user A are automatically put in contact with one-another via a
`created/established network connection that includes a video conferencing session. From here, user A
`and the expert user can interact, and such interaction is stored for later retrieval and/or evidence.
`Additional features including recording of the session, storage of the session and the like may be
`further be implemented with the embodiments set forth herein.
`[08] In accordance with one or more embodiments, a method is disclosed for, inter alia, automatically
`establishing a network connection for video conferencing between a user and an expert user
`(consultant, doctor, attorney, representative) having an expertise associated with the determined
`specific and currently occurring real-world situation of the user.
`
`TurnSignl - Exhibit 1036
`Page 5 of 54
`
`
`
`[09] In accordance with one or more embodiments, a non-transitory computer-readable storage medium
`is provided, the non-transitory computer-readable storage medium tangibly storing thereon, or having
`tangibly encoded thereon, computer readable instructions that when executed cause at least one
`processor to perform a method for automatically establishing a network connection for video
`conferencing between a user and an expert user having an expertise associated with the determined
`specific and currently occurring real-world situation of the user.
`[0010] In accordance with one or more embodiments, a system is provided that comprises one or more
`computing devices configured to provide functionality in accordance with such embodiments. In
`accordance with one or more embodiments, functionality is embodied in steps of a method performed
`by at least one computing device. In accordance with one or more embodiments, program code (or
`program logic) executed by a processor(s) of a computing device to implement functionality in
`accordance with one or more such embodiments is embodied in, by and/or on a non-transitory
`computer-readable medium.
`
`BRIEF DESCRIPTION OF THE DRAWINGS
`The foregoing and other objects, features, and advantages of the disclosure will be
`[0011]
`apparent from the following description of embodiments as illustrated in the accompanying
`drawings, in which reference characters refer to the same parts throughout the various views.
`The drawings are not necessarily to scale, emphasis instead being placed upon illustrating
`principles of the disclosure:
`[0012] FIG. I is a schematic diagram illustrating an example of a network within which the systems
`and methods disclosed herein could be implemented according to some embodiments of the present
`disclosure;
`FIG. 2 depicts is a schematic diagram illustrating an example of client device in
`[0013]
`accordance with some embodiments of the present disclosure;
`FIG. 3 is a schematic block diagram illustrating components of an exemplary
`[0014]
`system in accordance with embodiments of the present disclosure;
`FIG. 4 is a flowchart illustrating steps performed in accordance with some
`[0015]
`embodiments of the present disclosure; and
`
`TurnSignl - Exhibit 1036
`Page 6 of 54
`
`
`
`[0016]
`FIG. 5 is a block diagram illustrating the architecture of an exemplary hardware
`device in accordance with one or more embodiments of the present disclosure.
`DESCRIPTION OF EMBODIMENTS
`[0017] The present disclosure will now be described more fully hereinafter with reference to the
`accompanying drawings, which form a part hereof, and which show, by way of illustration, certain
`example embodiments. Subject matter may, however, be embodied in a variety of different forms and,
`therefore, covered or claimed subject matter is intended to be construed as not being limited to any
`example embodiments set forth herein; example embodiments are provided merely to be illustrative.
`Likewise, a reasonably broad scope for claimed or covered subject matter is intended. Among other
`things, for example, subject matter may be embodied as methods, devices, components, or systems.
`Accordingly, embodiments may, for example, take the form of hardware, software, firmware or any
`combination thereof (other than software per se). The following detailed description is, therefore, not
`intended to be taken in a limiting sense.
`[0018] Throughout the specification and claims, terms may have nuanced meanings suggested or
`implied in context beyond an explicitly stated meaning. Likewise, the phrase "“in one embodiment"” as
`used herein does not necessarily refer to the same embodiment and the phrase "“in another
`embodiment"” as used herein does not necessarily refer to a different embodiment. It is intended, for
`example, that claimed subject matter include combinations of example embodiments in whole or in
`part.
`[0019] In general, terminology may be understood at least in part from usage in context. For example,
`terms, such as "“and"”, "“or"”, or "“and/or,"” as used herein may include a variety of meanings that
`may depend at least in part upon the context in which such terms are used. Typically, "“or"” if used to
`associate a list, such as A, B or C, is intended to mean A, B, and C, here used in the inclusive sense, as
`well as A, B or C, here used in the exclusive sense. In addition, the term "“one or more"” as used
`herein, depending at least in part upon context, may be used to describe any feature, structure, or
`characteristic in a singular sense or may be used to describe combinations of features, structures or
`characteristics in a plural sense. Similarly, terms, such as "“a," "” “an,"” or "“the,"” again, may be
`understood to convey a singular usage or to convey a plural usage, depending at least in part upon
`context. In addition, the term "“based on"” may be
`
`TurnSignl - Exhibit 1036
`Page 7 of 54
`
`
`
` understood as not necessarily intended to convey an exclusive set of factors and may, instead, allow
`for existence of additional factors not necessarily expressly described, again, depending at least in part
`on context.
`[0020] The present disclosure is described below with reference to block diagrams and operational
`illustrations of methods and devices. It is understood that each block of the block diagrams or
`operational illustrations, and combinations of blocks in the block diagrams or operational illustrations,
`can be implemented by means of analog or digital hardware and computer program instructions. These
`computer program instructions can be provided to a processor of a general purpose computer to alter its
`function as detailed herein, a special purpose computer, ASIC, or other programmable data processing
`apparatus, such that the instructions, which execute via the processor of the computer or other
`programmable data processing apparatus, implement the functions/acts specified in the block diagrams
`or operational block or blocks. In some alternate implementations, the functions/acts noted in the
`blocks can occur out of the order noted in the operational illustrations. For example, two blocks shown
`in succession can in fact be executed substantially concurrently or the blocks can sometimes be
`executed in the reverse order, depending upon the functionality/acts involved.
`[0021] These computer program instructions can be provided to a processor of: a general purpose
`computer to alter its function to a special purpose; a special purpose computer; ASIC; or other
`programmable digital data processing apparatus, such that the instructions, which execute via the
`processor of the computer or other programmable data processing apparatus, implement the
`functions/acts specified in the block diagrams or operational block or blocks, thereby transforming
`their functionality in accordance with embodiments herein.
`[0022] For the purposes of this disclosure a computer readable medium (or computer- readable storage
`medium/media) stores computer data, which data can include computer program code (or
`computer-executable instructions) that is executable by a computer, in machine readable form. By way
`of example, and not limitation, a computer readable medium may comprise computer readable storage
`media, for tangible or fixed storage of data, or communication media for transient interpretation of
`code-containing signals. Computer readable storage media, as used herein, refers to physical or
`tangible storage (as opposed to signals) and includes without limitation volatile and non-volatile,
`removable and non-removable media implemented in any method or technology for the tangible
`storage of information such as computer-readable
`
`TurnSignl - Exhibit 1036
`Page 8 of 54
`
`
`
` instructions, data structures, program modules or other data. Computer readable storage media
`includes, but is not limited to, RAM, ROM, EPROM, EEPROM, flash memory or other solid state
`memory technology, CD-ROM, DVD, or other optical storage, magnetic cassettes, magnetic tape,
`magnetic disk storage or other magnetic storage devices, or any other physical or material medium
`which can be used to tangibly store the desired information or data or instructions and which can be
`accessed by a computer or processor.
`[0023] For the purposes of this disclosure the term "“server"” should be understood to refer to a service
`point which provides processing, database, and communication facilities. By way of example, and not
`limitation, the term "“server"” can refer to a single, physical processor with associated communications
`and data storage and database facilities, or it can refer to a networked or clustered complex of
`processors and associated network and storage devices, as well as operating software and one or more
`database systems and application software that support the services provided by the server. Servers
`may vary widely in configuration or capabilities, but generally a server may include one or more central
`processing units and memory. A server may also include one or more mass storage devices, one or
`more power supplies, one or more wired or wireless network interfaces, one or more input/output
`interfaces, or one or more operating systems, such as Windows Server, Mac OS X, Unix, Linux,
`FreeBSD, or the like.
`[0024] For the purposes of this disclosure a "“network"” should be understood to refer to a network that
`may couple devices so that communications may be exchanged, such as between a server and a client
`device or other types of devices, including between wireless devices coupled via a wireless network,
`for example. A network may also include mass storage, such as network attached storage (NAS), a
`storage area network (SAN), or other forms of computer or machine readable media, for example. A
`network may include the Internet, one or more local area networks (LANs), one or more wide area
`networks (WANs), wire-line type connections, wireless type connections, cellular or any combination
`thereof. Likewise, sub-networks, which may employ differing architectures or may be compliant or
`compatible with differing protocols, may interoperate within a larger network. Various types of devices
`may, for example, be made available to provide an interoperable capability for differing architectures
`or protocols. As one illustrative example, a router may provide a link between otherwise separate and
`independent LANs.
`
`TurnSignl - Exhibit 1036
`Page 9 of 54
`
`
`
`[0025] A communication link or channel may include, for example, analog telephone lines, such as a
`twisted wire pair, a coaxial cable, full or fractional digital lines including TlT1, T2, T3, or T4 type
`lines, Integrated Services Digital Networks (ISDNs), Digital Subscriber Lines (DSLs), wireless links
`including satellite links, or other communication links or channels, such as may be known to those
`skilled in the art. Furthermore, a computing device or other related electronic devices may be remotely
`coupled to a network, such as via a wired or wireless line or link, for example.
`[0026] For purposes of this disclosure, a "“wireless network"” should be understood to couple client
`devices with a network. A wireless network may employ stand-alone ad-hoc networks, mesh networks,
`Wireless LAN (WLAN) networks, cellular networks, or the like. A wireless network may further
`include a system of terminals, gateways, routers, or the like coupled by wireless radio links, or the like,
`which may move freely, randomly or organize themselves arbitrarily, such that network topology may
`change, at times even rapidly.
`[0027] A wireless network may further employ a plurality of network access technologies, including
`Wi-Fi, Long Term Evolution (LTE), WLAN, Wireless Router (WR) mesh, or 2nd, 3rd, or 4th
`generation (2G, 3G, or 4G) cellular technology, or the like. Network access technologies may enable
`wide area coverage for devices, such as client devices with varying degrees of mobility, for example.
`[0028] For example, a network may enable RF or wireless type communication via one or more network
`access technologies, such as Global System for Mobile communication (GSM), Universal Mobile
`Telecommunications System (UMTS), General Packet Radio Services (GPRS), Enhanced Data GSM
`Environment (EDGE), 3GPP Long Term Evolution (LTE), LTE Advanced, Wideband Code Division
`Multiple Access (WCDMA), Bluetooth, 802.1 lb802.11b/g/n, or the like. A wireless network may
`include virtually any type of wireless communication mechanism by which signals may be
`communicated between devices, such as a client device or a computing device, between or within a
`network, or the like.
`[0029] A computing device may be capable of sending or receiving signals, such as via a wired or
`wireless network, or may be capable of processing or storing signals, such as in memory as physical
`memory states, and may, therefore, operate as a server. Thus, devices capable of operating as a server
`may include, as examples, dedicated rack-mounted servers, desktop
`
`TurnSignl - Exhibit 1036
`Page 10 of 54
`
`
`
` computers, laptop computers, set top boxes, integrated devices combining various features, such as
`two or more features of the foregoing devices, or the like. Servers may vary widely in configuration or
`capabilities, but generally a server may include one or more central processing units and memory. A
`server may also include one or more mass storage devices, one or more power supplies, one or more
`wired or wireless network interfaces, one or more input/output interfaces, or one or more operating
`systems, such as Windows Server, Mac OS X, Unix, Linux, FreeBSD, or the like.
`[0030] For purposes of this disclosure, a client (or consumer or user) device may include a computing
`device capable of sending or receiving signals, such as via a wired or a wireless network. A client
`device may, for example, include a desktop computer or a portable device, such as a cellular telephone,
`a smart phone, a display pager, a radio frequency (RF) device, an infrared (IR) device an Near Field
`Communication (NFC) device, a Personal Digital Assistant (PDA), a handheld computer, a tablet
`computer, a phablet, a laptop computer, a set top box, a wearable computer, smart watch, an integrated
`or distributed device combining various features, such as features of the forgoing devices, or the like.
`[0031] A client device may vary in terms of capabilities or features. Claimed subject matter is intended
`to cover a wide range of potential variations. For example, a simple smart phone, phablet or tablet may
`include a numeric keypad or a display of limited functionality, such as a monochrome liquid crystal
`display (LCD) for displaying text. In contrast, however, as another example, a web-enabled client
`device may include a high resolution screen, one or more physical or virtual keyboards, mass storage,
`one or more accelerometers, one or more gyroscopes, global positioning system (GPS) or other
`location-identifying type capability, or a display with a high degree of functionality, such as a
`touch-sensitive color 2D or 3D display, for example.
`[0032] A client device may include or may execute a variety of operating systems, including a personal
`computer operating system, such as a Windows, iOS or Linux, or a mobile operating system, such as
`iOS, Android, or Windows Mobile, or the like.
`[0033] A client device may include or may execute a variety of possible applications, such as a client
`software application enabling communication with other devices, such as communicating one or more
`messages, such as via email, for example email, short message service (SMS), or multimedia message
`service (MMS), via a network, such as a social network
`
`TurnSignl - Exhibit 1036
`Page 11 of 54
`
`
`
` or content delivery network, for example. A client device may also include or execute an application
`to communicate content, such as, for example, textual content, multimedia content, or the like. A client
`device may also include or execute an application to perform a variety of possible tasks, such as
`browsing, searching, playing or displaying various forms of content, including locally stored or
`streamed video, or games (such as fantasy sports leagues). The foregoing is provided to illustrate that
`claimed subject matter is intended to include a wide range of possible features or capabilities.
`[0034] The principles described herein may be embodied in many different forms. The present
`disclosure provides novel systems and methods for automatically, in real-time, connecting two users
`based on one of the user's determined situation and the other user's determined expertise in such
`situation. That is, the disclosed systems and methods provide for automatically establishing a network
`connection for video conferencing between a user and an expert user having an expertise associated
`with the determined specific and currently occurring real-world situation of the user.
`[0035] By way of background, currently, when a person is in a situation that requires immediate advice,
`the user must wait until the situation has concluded in order to receive said advice. For example, if user
`BobJeff is pulled over for suspected drunken driving (e.g., DUI- —driving under the influence), user
`BobJeff would not have the ability to contact an attorney and receive legal advice until he is arrested
`and read his rights (e.g., Miranda Rights). This leaves a long period of time where BobJeff, in the
`presence of law enforcement officials, is acting under his own, pedestrian, non-expert level
`understanding of the law. The disclosed system would enable Jeff, upon initiating a request, is able to
`reach, via preferably video, but at least via audio signal, an attorney to advise Jeff during his traffic
`stop. Jeff and his attorney would have previously formed an attorney-client relationship, via standard
`retainer for example. Therefore, the attorney is enabled via the disclosed system to remotely advise and
`advocate on behalf of client, Jeff.
`[0036] The disclosed systems and method provide a fully automated, computerized mechanism that
`enables user's in similar situations to connect and interact with an expert (e.g., attorney, doctor and the
`like) that could properly assist them in their current situation.
`[0037] By way of a non-limiting example, JohnJim is in a car accident and needs to talk to an attorney
`quickly and a doctor as well (as he is injured). JohnJim, via the disclosed systems and methods,
`initiates a consultant request for an attorney and doctor. As discussed herein, the request can comprise
`information associated with JohnJim's accident. For example, JohnJim has rear- -ended another car
`(therefore he is technically at fault) and has broken his arm. This information can be included in the
`request(s) for the attorney and doctor.
`
`TurnSignl - Exhibit 1036
`Page 12 of 54
`
`
`
`[0038] In some embodiments, the request for the attorney and doctor can be included within a single
`request that an applicable server or program can decipher thereby leading to the proper expert
`discovery; and in some embodiments, two separate requests may be generated by JohnJim in order to
`identify the attorney and doctor respectively. While the discussion herein with focus on separate
`requests for individual expert users, it should not be construed as limiting, as a single request can
`comprise any amount of data, and additionally, any number of requests can be sent for any number of
`experts (e.g., 1 tonto n experts).
`[0039] Turning to the attorney request, the request can include the location of JohnJim, and what
`transpired in the accident. Since the request if for an auto-accident, the request would result in
`identifying an attorney that typically handles such situations. After identifying the proper attorney, the
`attorney is sent a request for his/her availability, and should the attorney respond in the affirmative,
`JohnJim and the attorney are connected via a video conferencing session. Such session enables the
`attorney to provide legal advice to JohnJim on-the-spot, at the accident site. [0040]
`In some embodiments, the video session is automatically recorded. As discussed below, such recording
`can be stored locally on either or both user's devices, or on a server for later retrieval. In some
`embodiments, the recording is augmented (or annotated) with data that indicates that the content of the
`recording is privileged. For example, when the expert is an attorney, doctor, psychiatrist or other
`professional that has a privilege that governs their communications, recorded content can be
`automatically augmented with data/metadata (e.g., tags) that indicate the content is protected.
`[0041] According to some embodiments, the recording of the video can involve applying encryption to
`the video as it is occurring and/or being recorded. In some embodiments, the type of encryption
`algorithm or scheme applied may be selected and/or defined by a user, the system as a whole, an
`application or platform (e.g., video conferencing application or platform), and the like, or some
`combination thereof. According to some embodiments, any known or to be known negotiated
`encryption key or a pre-defined encryption key may be utilized by disclosed systems and methods
`without departing from the scope of the instant disclosure.
`[0042] In some embodiments, if an attorney is not currently available, the disclosed systems and
`methods can trigger the automatic recording of the situation such that when an expert (e.g., attorney) is
`consulted, he/she can be provided the recording. For example, immediately upon the determination that
`an attorney is not available, JohnJim's mobile device can be automatically
`
`TurnSignl - Exhibit 1036
`Page 13 of 54
`
`
`
` instructed to begin recording of the situation, such that the details of the accident, interactions with the
`police and the other participant in the accidence can be recorded for later analysis by the consulted
`attorney.
`[0043] It should be understood that such recording capability is not based on whether the expert is an
`attorney, as such discussion above is based on an example embodiment; and, it should be understood
`that the automatic recording of a situation can occur based on any determination of an expert being
`unavailable (or temporarily unavailable - —for example, if a video conferencing session is established,
`then is disconnected for a short time, recording can occur while the disconnection is occurring).
`[0044] Turning to the doctor request, in a similar manner to the above attorney request, the request for
`the doctor can include the circumstances of the accident and the injuries (e.g., symptoms of JohnJim).
`In some embodiments, the request can include automatically detected biometrics input by JohnJim on
`his/her mobile device (e.g., any known or to be known biometric (e.g., finger-print, facial recognition)
`technology that can access and read a person's vitals. Based on such request, and since JohnJim has a
`broken arm, an orthopedic doctor can be identified. Once identified and determined to be available, a
`video conferencing session can be established between JohnJim and the doctor. Such interaction
`enables JohnJim to receive treatment (albeit, in some situations, preliminary treatment) that is not
`currently available.
`[0045] Typically, such advice is unavailable, or not accessible in currently occurring real- world
`situations, as users typically must wait until the situation is over in order to receive advice/treatment
`from an expert; however, based on the novel, computerized systems and methods discussed herein, a
`user (e.g., JohnJim, for example) can have access to the requisite advice and/or treatment he/she is
`currently in need of.
`[0046] Thus, the disclosed systems and methods provide the first fully automated network environment
`for a user an expert user to vide conference with each other based on the specific and currently
`occurring real-world situation of one (or both) of the users.
`[0047] Certain embodiments will now be described in greater detail with reference to the figures. In
`general, with reference to FIG. 1, a system 100 in accordance with an embodiment of the present
`disclosure is shown. FIG. 1 shows components of a general environment in which the systems and
`methods discussed herein may be practiced. Not all the components may be required to practice the
`disclosure, and variations in the arrangement and type of the components
`
`TurnSignl - Exhibit 1036
`Page 14 of 54
`
`
`
` may be made without departing from the spirit or scope of the disclosure. As shown, system 100 of
`FIG. 1 includes local area networks ("“LANs"”)/wide area networks ("“WANs"”) - network 105,
`wireless network 110, mobile devices (client devices) 102-104 and client device 101. FIG. 1
`additionally includes a variety of servers, such as content server 106, application (or "“App"”) server
`108, web server 120 and the like.
`[0048] One embodiment of mobile devices 102-104 is described in more detail below. Generally,
`however, mobile devices 102-104 may include virtually any portable computing device capable
`ofreceivingof receiving and sending a message over a network, such as network 105, wireless network
`110, or the like. Mobile devices 102-104 may also be described generally as client devices that are
`configured to be portable. Thus, mobile devices 102-104 may include virtually any