Docket No. 164957.000100
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`PROVISIONAL
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`COMPUTERIZED SYSTEM AND METHOD FOR AUTOMATICALLY
`ESTABLISHING A NETWORK CONNECTION FOR A REAL-TIME VIDEO
`CONFERENCE BETWEEN USERS
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`INVENTORS:
`
`Brett Pylant
`1034 Texan Trail
`Grapevine, Texas 76051
`Citizenship: United States
`
`ATTORNEYS:
`Greenberg Traurig, LLP
`300 West 6th Street, Suite 2050
`Austin, TX 78701
`(512) 320-7200
`USPTO Customer Number: 70155
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`TurnSignl - Exhibit 1034
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`Docket No. 164957.000100
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`PROVISIONAL
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`COMPUTERIZED SYSTEM AND METHOD FOR AUTOMATICALLY
`ESTABLISHING A NETWORK CONNECTION FOR A REAL-TIME VIDEO
`CONFERENCE BETWEEN USERS
`
`[001]
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`This application includes material that is subject to copyright protection. The
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`copyright owner has no objection to the facsimile reproduction by anyone of the patent
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`disclosure, as it appears in the Patent and Trademark Office files or records, but otherwise
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`reserves all copyright rights whatsoever.
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`FIELD
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`[002]
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`The present disclosure relates generally to improving the performance of content
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`generating, searching, providing and/or hosting computer systems and/or platforms by modifying
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`the capabilities and providing non-native functionality to such systems and/or platforms for
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`automatically establishing a network connection for video conferencing between a user and an
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`expert user having an expertise associated with the determined specific and currently occurring
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`real-world situation of the user.
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`SUMMARY
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`[003]
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`The present disclosure provides novel systems and methods for automatically, in
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`real-time, establishing a network connection for video conferencing between a user and an expert
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`user having an expertise associated with the determined specific and currently occurring real(cid:173)
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`world situation of the user. The disclosed systems and methods provide a user with the ability to
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`interact with another user (e.g., expert user) in accordance with his/her current circumstances,
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`such that the expert user the user is afforded the opportunity to interact with is identified based
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`on the current circumstances of the user.
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`[004]
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`According to some embodiments, as discussed herein, the disclosed systems and
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`methods provide a computerized, fully automated network environment that enables video
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`conferencing between two geographically remote users. The two users are a first user that
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`triggers a request for a second user, and the second user is an identified expert user that is
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`identified and selected based on, inter alia, the circumstances of the first user, the credentials of
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`the second user (and how that correlate to the first user's circumstances), the identity of the first
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`user and/or second user, the activity of the first user, and the like, and/or some combination
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`thereof.
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`[005]
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`Once second user ( or expert user, used interchangeably herein) is identified, a video
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`consultant session ( or video conferencing session) is initiated between the two users. The session
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`can be stored as it is occurring (e.g., in real-time as a media streaming event). In some
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`embodiments, the storage of the session can occur locally on either or both users' device; and/or,
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`in some embodiments, the video session can be stored on a server.
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`[006]
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`While the discussion herein will be directed to establishing a video conferencing
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`session between two users, it should not be construed as limiting, as any interaction, whether
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`iterative or in real-time can be established without departing from the scope of the instant
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`disclosure. Indeed, communications occurring between a user and another user (e.g., second or
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`expert user) can involve any type of internet provided and/or user generated content (UGC),
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`including, but not limited to, images, video, text, audio, multimedia, RSS feeds, graphics
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`interchange format (GIF) files, short-term videos (e.g., Vine® videos), and the like.
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`[007]
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`By way of a non-limiting example, user A is in situation X and he needs a consultant
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`to assist him in situation X. User A initiates a request for a consultant. The disclosed systems and
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`methods, as a result of the consultant request, can analyze the user's request to identify the
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`situation's characteristics, analyze data associated with the user (e.g., the time, date, location of
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`the user), and the like, or some combination thereof, in order to determine details (attributes,
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`characteristics and/or descriptors) of the situation (e.g., situation X). This analyzed and identified
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`information is then utilized to identify an expert user that has sufficient capabilities (e.g., a
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`quantifiable amount of experience or credentials satisfying an expert level threshold)
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`corresponding to the situation X. Once the expert user is identified, the expert user and the user
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`A are automatically put in contact with one-another via a created/established network connection
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`that includes a video conferencing session. From here, user A and the expert user can interact,
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`and such interaction is stored for later retrieval and/or evidence.
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`[008]
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`In accordance with one or more embodiments, a method is disclosed for, inter alia,
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`automatically establishing a network connection for video conferencing between a user and an
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`expert user having an expertise associated with the determined specific and currently occurring
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`real-world situation of the user.
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`[009]
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`In accordance with one or more embodiments, a non-transitory computer-readable
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`storage medium is provided, the non-transitory computer-readable storage medium tangibly
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`storing thereon, or having tangibly encoded thereon, computer readable instructions that when
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`executed cause at least one processor to perform a method for automatically establishing a
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`network connection for video conferencing between a user and an expert user having an
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`expertise associated with the determined specific and currently occurring real-world situation of
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`the user.
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`[0010]
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`In accordance with one or more embodiments, a system is provided that comprises
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`one or more computing devices configured to provide functionality in accordance with such
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`embodiments. In accordance with one or more embodiments, functionality is embodied in steps
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`of a method performed by at least one computing device. In accordance with one or more
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`embodiments, program code (or program logic) executed by a processor(s) of a computing
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`device to implement functionality in accordance with one or more such embodiments is
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`embodied in, by and/or on a non-transitory computer-readable medium.
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`BRIEF DESCRIPTION OF THE DRAWINGS
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`[0011]
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`The foregoing and other objects, features, and advantages of the disclosure will be
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`apparent from the following description of embodiments as illustrated in the accompanying
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`drawings, in which reference characters refer to the same parts throughout the various views.
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`The drawings are not necessarily to scale, emphasis instead being placed upon illustrating
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`principles of the disclosure:
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`[0012]
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`FIG. I is a schematic diagram illustrating an example of a network within which the
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`systems and methods disclosed herein could be implemented according to some embodiments of
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`the present disclosure;
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`[0013]
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`FIG. 2 depicts is a schematic diagram illustrating an example of client device in
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`accordance with some embodiments of the present disclosure;
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`[0014]
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`FIG. 3 is a schematic block diagram illustrating components of an exemplary
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`system in accordance with embodiments of the present disclosure;
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`[0015]
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`FIG. 4 is a flowchart illustrating steps performed in accordance with some
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`embodiments of the present disclosure; and
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`[0016]
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`FIG. 5 is a block diagram illustrating the architecture of an exemplary hardware
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`device in accordance with one or more embodiments of the present disclosure.
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`DESCRIPTION OF EMBODIMENTS
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`[0017]
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`The present disclosure will now be described more fully hereinafter with reference
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`to the accompanying drawings, which form a part hereof, and which show, by way of
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`illustration, certain example embodiments. Subject matter may, however, be embodied in a
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`variety of different forms and, therefore, covered or claimed subject matter is intended to be
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`construed as not being limited to any example embodiments set forth herein; example
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`embodiments are provided merely to be illustrative. Likewise, a reasonably broad scope for
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`claimed or covered subject matter is intended. Among other things, for example, subject matter
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`may be embodied as methods, devices, components, or systems. Accordingly, embodiments
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`may, for example, take the form of hardware, software, firmware or any combination thereof
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`( other than software per se ). The following detailed description is, therefore, not intended to be
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`taken in a limiting sense.
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`[0018]
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`Throughout the specification and claims, terms may have nuanced meanings
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`suggested or implied in context beyond an explicitly stated meaning. Likewise, the phrase "in
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`one embodiment" as used herein does not necessarily refer to the same embodiment and the
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`phrase "in another embodiment" as used herein does not necessarily refer to a different
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`embodiment. It is intended, for example, that claimed subject matter include combinations of
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`example embodiments in whole or in part.
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`[0019]
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`In general, terminology may be understood at least in part from usage in context. For
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`example, terms, such as "and", "or", or "and/or," as used herein may include a variety of
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`meanings that may depend at least in part upon the context in which such terms are used.
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`Typically, "or" if used to associate a list, such as A, B or C, is intended to mean A, B, and C,
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`here used in the inclusive sense, as well as A, B or C, here used in the exclusive sense. In
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`addition, the term "one or more" as used herein, depending at least in part upon context, may be
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`used to describe any feature, structure, or characteristic in a singular sense or may be used to
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`describe combinations of features, structures or characteristics in a plural sense. Similarly, terms,
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`such as "a," "an," or "the," again, may be understood to convey a singular usage or to convey a
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`plural usage, depending at least in part upon context. In addition, the term "based on" may be
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`understood as not necessarily intended to convey an exclusive set of factors and may, instead,
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`allow for existence of additional factors not necessarily expressly described, again, depending at
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`least in part on context.
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`[0020]
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`The present disclosure is described below with reference to block diagrams and
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`operational illustrations of methods and devices. It is understood that each block of the block
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`diagrams or operational illustrations, and combinations of blocks in the block diagrams or
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`operational illustrations, can be implemented by means of analog or digital hardware and
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`computer program instructions. These computer program instructions can be provided to a
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`processor of a general purpose computer to alter its function as detailed herein, a special purpose
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`computer, ASIC, or other programmable data processing apparatus, such that the instructions,
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`which execute via the processor of the computer or other programmable data processing
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`apparatus, implement the functions/acts specified in the block diagrams or operational block or
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`blocks. In some alternate implementations, the functions/acts noted in the blocks can occur out
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`of the order noted in the operational illustrations. For example, two blocks shown in succession
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`can in fact be executed substantially concurrently or the blocks can sometimes be executed in the
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`reverse order, depending upon the functionality/acts involved.
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`[0021]
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`These computer program instructions can be provided to a processor of: a general
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`purpose computer to alter its function to a special purpose; a special purpose computer; ASIC; or
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`other programmable digital data processing apparatus, such that the instructions, which execute
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`via the processor of the computer or other programmable data processing apparatus, implement
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`the functions/acts specified in the block diagrams or operational block or blocks, thereby
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`transforming their functionality in accordance with embodiments herein.
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`[0022]
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`For the purposes of this disclosure a computer readable medium ( or computer-
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`readable storage medium/media) stores computer data, which data can include computer program
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`code (or computer-executable instructions) that is executable by a computer, in machine readable
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`form. By way of example, and not limitation, a computer readable medium may comprise
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`computer readable storage media, for tangible or fixed storage of data, or communication media
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`for transient interpretation of code-containing signals. Computer readable storage media, as used
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`herein, refers to physical or tangible storage (as opposed to signals) and includes without
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`limitation volatile and non-volatile, removable and non-removable media implemented in any
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`method or technology for the tangible storage of information such as computer-readable
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`instructions, data structures, program modules or other data. Computer readable storage media
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`includes, but is not limited to, RAM, ROM, EPROM, EEPROM, flash memory or other solid
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`state memory technology, CD-ROM, DVD, or other optical storage, magnetic cassettes,
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`magnetic tape, magnetic disk storage or other magnetic storage devices, or any other physical or
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`material medium which can be used to tangibly store the desired information or data or
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`instructions and which can be accessed by a computer or processor.
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`[0023]
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`For the purposes of this disclosure the term "server" should be understood to refer to
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`a service point which provides processing, database, and communication facilities. By way of
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`example, and not limitation, the term "server" can refer to a single, physical processor with
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`associated communications and data storage and database facilities, or it can refer to a networked
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`or clustered complex of processors and associated network and storage devices, as well as
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`operating software and one or more database systems and application software that support the
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`services provided by the server. Servers may vary widely in configuration or capabilities, but
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`generally a server may include one or more central processing units and memory. A server may
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`also include one or more mass storage devices, one or more power supplies, one or more wired
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`or wireless network interfaces, one or more input/output interfaces, or one or more operating
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`systems, such as Windows Server, Mac OS X, Unix, Linux, FreeBSD, or the like.
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`[0024]
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`For the purposes of this disclosure a "network" should be understood to refer to a
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`network that may couple devices so that communications may be exchanged, such as between a
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`server and a client device or other types of devices, including between wireless devices coupled
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`via a wireless network, for example. A network may also include mass storage, such as network
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`attached storage (NAS), a storage area network (SAN), or other forms of computer or machine
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`readable media, for example. A network may include the Internet, one or more local area
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`networks (LANs), one or more wide area networks (WANs), wire-line type connections, wireless
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`type connections, cellular or any combination thereof. Likewise, sub-networks, which may
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`employ differing architectures or may be compliant or compatible with differing protocols, may
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`interoperate within a larger network. Various types of devices may, for example, be made
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`available to provide an interoperable capability for differing architectures or protocols. As one
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`illustrative example, a router may provide a link between otherwise separate and independent
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`LANs.
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`[0025]
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`A communication link or channel may include, for example, analog telephone lines,
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`such as a twisted wire pair, a coaxial cable, full or fractional digital lines including Tl, T2, T3, or
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`T4 type lines, Integrated Services Digital Networks (ISDNs), Digital Subscriber Lines (DSLs),
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`wireless links including satellite links, or other communication links or channels, such as may be
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`known to those skilled in the art. Furthermore, a computing device or other related electronic
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`devices may be remotely coupled to a network, such as via a wired or wireless line or link, for
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`example.
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`[0026]
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`For purposes of this disclosure, a "wireless network" should be understood to
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`couple client devices with a network. A wireless network may employ stand-alone ad-hoc
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`networks, mesh networks, Wireless LAN (WLAN) networks, cellular networks, or the like. A
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`wireless network may further include a system of terminals, gateways, routers, or the like
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`coupled by wireless radio links, or the like, which may move freely, randomly or organize
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`themselves arbitrarily, such that network topology may change, at times even rapidly.
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`[0027]
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`A wireless network may further employ a plurality of network access technologies,
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`including Wi-Fi, Long Term Evolution (LTE), WLAN, Wireless Router (WR) mesh, or 2nd, 3rd,
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`or 4th generation (2G, 3G, or 4G) cellular technology, or the like. Network access technologies
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`may enable wide area coverage for devices, such as client devices with varying degrees of
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`mobility, for example.
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`[0028]
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`For example, a network may enable RF or wireless type communication via one or
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`more network access technologies, such as Global System for Mobile communication (GSM),
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`Universal Mobile Telecommunications System (UMTS), General Packet Radio Services
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`(GPRS), Enhanced Data GSM Environment (EDGE), 3GPP Long Term Evolution (LTE), LTE
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`Advanced, Wideband Code Division Multiple Access (WCDMA), Bluetooth, 802.1 lb/g/n, or the
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`like. A wireless network may include virtually any type of wireless communication mechanism
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`by which signals may be communicated between devices, such as a client device or a computing
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`device, between or within a network, or the like.
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`[0029]
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`A computing device may be capable of sending or receiving signals, such as via a
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`wired or wireless network, or may be capable of processing or storing signals, such as in memory
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`as physical memory states, and may, therefore, operate as a server. Thus, devices capable of
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`operating as a server may include, as examples, dedicated rack-mounted servers, desktop
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`computers, laptop computers, set top boxes, integrated devices combining various features, such
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`as two or more features of the foregoing devices, or the like. Servers may vary widely in
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`configuration or capabilities, but generally a server may include one or more central processing
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`units and memory. A server may also include one or more mass storage devices, one or more
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`power supplies, one or more wired or wireless network interfaces, one or more input/output
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`interfaces, or one or more operating systems, such as Windows Server, Mac OS X, Unix, Linux,
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`FreeBSD, or the like.
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`[0030]
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`For purposes of this disclosure, a client (or consumer or user) device may include a
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`computing device capable of sending or receiving signals, such as via a wired or a wireless
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`network. A client device may, for example, include a desktop computer or a portable device,
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`such as a cellular telephone, a smart phone, a display pager, a radio frequency (RF) device, an
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`infrared (IR) device an Near Field Communication (NFC) device, a Personal Digital Assistant
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`(PDA), a handheld computer, a tablet computer, a phablet, a laptop computer, a set top box, a
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`wearable computer, smart watch, an integrated or distributed device combining various features,
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`such as features of the forgoing devices, or the like.
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`[0031]
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`A client device may vary in terms of capabilities or features. Claimed subject matter
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`is intended to cover a wide range of potential variations. For example, a simple smart phone,
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`phablet or tablet may include a numeric keypad or a display of limited functionality, such as a
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`monochrome liquid crystal display (LCD) for displaying text. In contrast, however, as another
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`example, a web-enabled client device may include a high resolution screen, one or more physical
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`or virtual keyboards, mass storage, one or more accelerometers, one or more gyroscopes, global
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`positioning system (GPS) or other location-identifying type capability, or a display with a high
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`degree of functionality, such as a touch-sensitive color 2D or 3D display, for example.
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`[0032]
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`A client device may include or may execute a variety of operating systems,
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`including a personal computer operating system, such as a Windows, iOS or Linux, or a mobile
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`operating system, such as iOS, Android, or Windows Mobile, or the like.
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`[0033]
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`A client device may include or may execute a variety of possible applications, such
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`as a client software application enabling communication with other devices, such as
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`communicating one or more messages, such as via email, for example email, short message
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`service (SMS), or multimedia message service (MMS), via a network, such as a social network
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`or content delivery network, for example. A client device may also include or execute an
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`application to communicate content, such as, for example, textual content, multimedia content,
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`or the like. A client device may also include or execute an application to perform a variety of
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`possible tasks, such as browsing, searching, playing or displaying various forms of content,
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`including locally stored or streamed video, or games (such as fantasy sports leagues). The
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`foregoing is provided to illustrate that claimed subject matter is intended to include a wide range
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`of possible features or capabilities.
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`[0034]
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`The principles described herein may be embodied in many different forms. The
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`present disclosure provides novel systems and methods for automatically, in real-time,
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`connecting two users based on one of the user's determined situation and the other user's
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`determined expertise in such situation. That is, the disclosed systems and methods provide for
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`automatically establishing a network connection for video conferencing between a user and an
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`expert user having an expertise associated with the determined specific and currently occurring
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`real-world situation of the user.
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`[0035]
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`By way of background, currently, when a person is in a situation that requires
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`immediate advice, the user must wait until the situation has concluded in order to receive said
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`advice. For example, if user Bob is pulled over for suspected drunken driving (e.g., DUI(cid:173)
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`driving under the influence), user Bob would not have the ability to contact an attorney and
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`receive legal advice until he is arrested and read his rights (e.g., Miranda Rights). This leaves a
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`long period of time where Bob is acting under his own, pedestrian, non-expert level
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`understanding of the law.
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`[0036]
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`The disclosed systems and method provide a fully automated, computerized
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`mechanism that enables user's in similar situations to connect and interact with an expert (e.g.,
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`attorney, doctor and the like) that could properly assist them in their current situation.
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`[0037]
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`By way of a non-limiting example, John is in a car accident and needs to talk to an
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`attorney quickly and a doctor as well (as he is injured). John, via the disclosed systems and
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`methods, initiates a consultant request for an attorney and doctor. As discussed herein, the
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`request can comprise information associated with John's accident. For example, John has rear(cid:173)
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`ended another car (therefore he is technically at fault) and has broken his arm. This information
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`can be included in the request(s) for the attorney and doctor.
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`[0038]
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`In some embodiments, the request for the attorney and doctor can be included within
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`a single request that an applicable server or program can decipher thereby leading to the proper
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`expert discovery; and in some embodiments, two separate requests may be generated by John in
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`order to identify the attorney and doctor respectively. While the discussion herein with focus on
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`separate requests for individual expert users, it should not be construed as limiting, as a single
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`request can comprise any amount of data, and additionally, any number of requests can be sent
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`for any number of experts (e.g., 1 ton experts).
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`[0039]
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`Turning to the attorney request, the request can include the location of John, and
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`what transpired in the accident. Since the request if for an auto-accident, the request would result
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`in identifying an attorney that typically handles such situations. After identifying the proper
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`attorney, the attorney is sent a request for his/her availability, and should the attorney respond in
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`the affirmative, John and the attorney are connected via a video conferencing session. Such
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`session enables the attorney to provide legal advice to John on-the-spot, at the accident site.
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`[0040]
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`In some embodiments, the video session is automatically recorded. As discussed
`
`below, such recording can be stored locally on either or both user's devices, or on a server for
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`later retrieval. In some embodiments, the recording is augmented ( or annotated) with data that
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`indicates that the content of the recording is privileged. For example, when the expert is an
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`attorney, doctor, psychiatrist or other professional that has a privilege that governs their
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`communications, recorded content can be automatically augmented with data/metadata (e.g.,
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`tags) that indicate the content is protected.
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`[0041]
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`According to some embodiments, the recording of the video can involve applying
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`encryption to the video as it is occurring and/or being recorded. In some embodiments, the type
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`of encryption algorithm or scheme applied may be selected and/or defined by a user, the system
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`as a whole, an application or platform (e.g., video conferencing application or platform), and the
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`like, or some combination thereof. According to some embodiments, any known or to be known
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`negotiated encryption key or a pre-defined encryption key may be utilized by disclosed systems
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`and methods without departing from the scope of the instant disclosure
`
`[0042]
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`In some embodiments, if an attorney is not currently available, the disclosed systems
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`and methods can trigger the automatic recording of the situation such that when an expert ( e.g.,
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`attorney) is consulted, he/she can be provided the recording. For example, immediately upon the
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`determination that an attorney is not available, John's mobile device can be automatically
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`instructed to begin recording of the situation, such that the details of the accident, interactions
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`with the police and the other participant in the accidence can be recorded for later analysis by the
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`consulted attorney.
`
`[0043]
`
`It should be understood that such recording capability is not based on whether the
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`expert is an attorney, as such discussion above is based on an example embodiment; and, it
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`should be understood that the automatic recording of a situation can occur based on any
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`determination of an expert being unavailable ( or temporarily unavailable - for example, if a
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`video conferencing session is established, then is disconnected for a short time, recording can
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`occur while the disconnection is occurring).
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`[0044]
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`Turning to the doctor request, in a similar manner to the above attorney request, the
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`request for the doctor can include the circumstances of the accident and the injuries (e.g.,
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`symptoms of John). In some embodiments, the request can include automatically detected
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`biometrics input by John on his/her mobile device ( e.g., any known or to be known biometric
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`(e.g., finger-print, facial recognition) technology that can access and read a person's vitals. Based
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`on such request, and since John has a broken arm, an orthopedic doctor can be identified. Once
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`identified and determined to be available, a video conferencing session can be established
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`between John and the doctor. Such interaction enables John to receive treatment (albeit, in some
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`situations, preliminary treatment) that is not currently available.
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`[0045]
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`Typically, such advice is unavailable, or not accessible in currently occurring real-
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`world situations, as users typically must wait until the situation is over in order to receive
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`advice/treatment from an expert; however, based on the novel, computerized systems and
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`methods discussed herein, a user ( e.g., John, for example) can have access to the requisite advice
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`and/or treatment he/she is currently in need of
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`[0046]
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`Thus, the disclosed systems and methods provide the first fully automated network
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`environment for a user an expert user to vide conference with each other based on the specific
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`and currently occurring real-world situation of one (or both) of the users.
`
`[0047]
`
`Certain embodiments will now be described in greater detail with reference to the
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`figures. In general, with reference to FIG. 1, a system 100 in accordance with an embodiment of
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`the present disclosure is shown. FIG. 1 shows components of a general environment in which
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`the systems and methods discussed herein may be practiced. Not all the components may be
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`required to practice the disclosure, and variations in the arrangement and type of the components
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`Page 12 of 36
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`TurnSignl - Exhibit 1034
`Page 12 of 40
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`

`

`Docket No. 164957.000100
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`PROVISIONAL
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`may be made without departing from the spirit or scope of the disclosure. As shown, system 100
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`of FIG. 1 includes local area networks ("LANs")/wide area networks ("WANs") - network 105,
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`wireless network 110, mobile devices (client devices) 102-104 and client device 101. FIG. 1
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`additionally includes a variety of servers, such as content server 106, application ( or "App")
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`server 108, web server 120 and the like.
`
`[0048]
`
`One embodiment of mobile devices 102-104 is described in more detail below.
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`Generally, however, mobile devices 102-104 may include virtually any portable computing
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`device capable ofreceiving and sending a message over a network, such as network 105,
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`wireless network 110, or the like. Mobile devices 102-104 may also be described generally as
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`client devices that are configured to be portable. Thus, mobile devices 102-104 may include
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`virtually any portable computing device capable of connecting to another computing device and
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`receiving information. Such devices include multi-touch and portable devices such as, cellular
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`telephones, smart phones, display pagers, radio frequency (RF) devices, infrared (IR) devices,
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`Personal Digital Assistants (PDAs), handheld computers, laptop computers, wearable computers,
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`smart watch, tablet computers, phablets, integrated devices combining one or more of the
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`preceding devices, and the like. As such, mobile devices 102-104 typically range widely in terms
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`of capabilities and features. For example, a cell phone may have a numeric keypad and a few
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`lines of monochrome LCD display on which only text may be displayed. In another example, a
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`web-enabled mobile device may have a touch sensitive screen, a stylus, and an HD display in
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`which both text and graphics may be displayed.
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`[0049]
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`A web-enabled mobile device may include a browser application that is configured
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`to receive and to send web pages, web-based messages, and the like. The browser application
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`may be configured to receive and display graphics, text, multimedia, and the like, employing
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`virtually any web based language, including a wireless application protocol messages (W AP),
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`and the like. In one embodiment, the browser application is enabled to e