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`Many Retailers Will Not Make PCI Compliance Deadline
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`https://www.darkreading.com/analytics/many-retailers-will-not-make-pci-compliance-deadline
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`Analytics
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`NEWS
`Many Retailers Will Not Make PCI Compliance Deadline
`Problems with applications, access management leave credit card processors facing nes - and vulnerabilities
`Tim Wilson, Editor in Chief, Dark Reading
`Contributor
`September 26, 2007
`With the compliance deadline just four days away, many retail merchants are still trying to climb over high hurdles in the Payment
`Card Industry (PCI) security requirements -- and figuring out what will happen if they can't make it in time.
`The PCI Data Security Standard (PCI DSS), a set of security requirements for retailers and
`other businesses that process credit cards, is mandated by the major credit card
`companies, including Visa and MasterCard. If companies don't comply, they may be subject
`to fines, or they may even have their ability to process credit cards revoked.
`Despite the threats of fines and penalties, however, it looks as though many retailers are
`about to miss yet another PCI compliance deadline. Experts estimate that more than a
`third of Level 1 merchants -- the largest retailers -- will fall short. Smaller retailers
`generally are even further away.
`"Sixty percent of the respondents in the U.S. and the U.K. will plan to be fully compliant in
`the next year, while 51 percent of companies in Germany and 40 percent of companies in
`Spain and France are planning to take more than one year to comply with PCI," says
`Forrester Research in an RSA-sponsored
`study of the largest merchants published earlier
`this week. "Twenty-two percent of the global respondents plan to take at least two years or
`more before becoming fully PCI compliant."
`In a separate study of 60 recent PCI audits at 50 major companies, security vendor
`VeriSign found that some 53 percent of organizations failed at least one of PCI's 230
`requirements. That's an improvement over last year's study, in which 73 percent of
`companies failed the audit, VeriSign says.
`If they don't make it by Sept. 30, it will be the third time the stragglers will have missed a
`PCI compliance deadline. The credit card companies had originally mandated compliance
`by June 2005. The deadline was stretched to 2006, and then the deadline for the revised
`PCI 1.1 was extended to Sept. 30 of this year. (See
`Retailers Lag on Security Standard.)
`So what's taking so long? Experts differ on which is the largest obstacle, but three
`elements consistently come up in all of the conversations: access management, application security, and encryption.
`More than a quarter of companies are still struggling with the process of classifying credit card data and finding a secure place to
`store it, which means they still have a lot of work to do on access control, Forrester observes. Another 25 percent said developing
`effective policies and procedures for access control is their biggest sticking point. Twenty percent said implementing proper access
`control technologies is a chief hurdle.
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`But application security was one of the chief topics discussed last week at a meeting of the PCI Security Standards Council, which
`attracted more than 300 IT and compliance officers at major companies to Toronto.
`"One of the biggest questions was whether companies should do detailed code review or put in an application firewall," said Joe
`Lindstrom, senior director of compliance consulting at Symantec, who was a panelist at the meeting. "The standard says you must do
`either one, but it doesn't require you to do both, so a lot of companies are struggling with what to do there."
`Computer forensics experts at the Council meeting testified that as many as 60 percent of the breaches they have investigated in PCI
`environments can be traced to flaws in five or six retail applications, Lindstrom reported. "They didn't want to give out the names of
`those apps, but they are mostly payment processing applications that are specific to the retail environment."
`Encryption, cited often last year, also continues to be among the most difficult technical obstacles to PCI. Twenty-seven percent of
`respondents to the Forrester survey said data encryption is the most challenging area of PCI compliance -- approximately the same
`number of respondents that cited identity and access management. A key element here is the wireless environment, where WEP
`continues to be the dominant technology despite its proven hackability, experts observe.
`But while many large U.S. merchants and payment processors struggle with these technical issues, credit card companies are likely
`more worried about smaller retailers and non-U.S. regions that are not nearly as far along as their Level 1 counterparts. For many of
`these companies, the problem is not technology, but resources.
`"The forensics people we heard from said that more than 80 percent of the [credit card] compromises they see are coming from
`merchants who are at Level 4 -- the smallest retailers," said Lindstrom. "This is where the least [PCI compliance] work has been done."
`The forensics experts also confirmed the RSA study's suggestion that other regions are falling behind the U.S. in PCI compliance. "The
`reports are that there is actually a dropoff in compromises in North America, but that's being offset by growth in Europe and Asia,"
`Lindstrom said. The data is becoming more difficult to track because criminals are now using anti-forensics tools and other methods
`to better cover their tracks, he said.
`With so many companies struggling to meet the PCI requirements, vendors are turning out in droves to launch PCI compliance
`management tools and PCI-compliant products. ArcSight, Astaro, Shavlik Technologies, and many other companies have launched PCI
`tools in the last few weeks, and the PCI Security Vendor Alliance has released a free
`tool that aids with PCI risk assessment.
`Despite all these tools, however, many companies will not achieve PCI compliance in time for Sept. 30. So what will happen to them?
`Experts observe that many Level 1 merchants already are paying fines -- and, in some cases, paying higher processing fees -- as a
`result of missing previous deadlines. In other cases, the fines are being absorbed by banks or financial institutions who want to keep
`their best credit card merchants online.
`"Some merchants have looked at it and determined that the cost of coming into compliance would be higher than the cost of the
`fines, so they've elected not to do anything," Lindstrom observes. "Those are the ones that likely will begin to see fines being leveled
`against them." In those cases, financial institutions may decide to pass the costs of the fines on to the retail merchants who aren't
`compliant, he says.
`But such punitive actions don't help improve overall credit card security, which remains at risk despite three years of PCI deadlines.
`"Merchants typically keep too much [credit card] data," the Forrester report says. Eighty-one percent retain credit card data. Seventy-
`three percent store expiration dates, and 71 percent store verification codes. Fifty-seven percent store magnetic card stripe data.
`Many companies store the data in order to help identify customers or do business analysis, but under PCI, they are not supposed to
`be storing any of this data for more than a few weeks.
`If retailers don't toe the PCI line more carefully in the future, however, the law may step in, experts say. The state of Minnesota
`already has passed legislation outlawing the storage of credit card data. (See
`Cyber Law Cuts Two Ways.)
`Have a comment on this story? Please click "Discuss" below. If you'd like to contact Dark Reading's editors directly,
`send us a message.
`ArcSight Inc.
`Astaro Corp.
`RSA Security Inc. (Nasdaq: EMC)
`Shavlik Technologies
`Symantec Corp. (Nasdaq: SYMC)
`Vulnerabilities/Threats
`Risk
`Attacks/Breaches
`Application Security
`Compliance
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`1/12/23, 11:44 AM
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`Many Retailers Will Not Make PCI Compliance Deadline
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