9/16/2020
`
`The Verizon Plan FAQs
`
`We’re open. Order online (https://www.verizon.com/smartphones/) and choose curbside or in-store pickup.
`
`(https://www.verizon.com)
`
` (https://www.verizon.com/od/cust/auth/retrieveFavorites)
`
`Home (https://www.verizonwireless.com)
`The Verizon Plan FAQs
`
` Support (/support/)
`
` Plans (/support/plans/)
`
` Other shared data plans (/support/other-shared-data-plans/)
`
`The Verizon Plan FAQs
`
`Page contents
`
`The Verizon Plan is no longer available for new activations. For available shared data plans, visi
`our Shared Data Plan – 5GB and Shared Data Plan – 10GB FAQs
`(http://www.verizon.com/plans/#shared). Or you can learn about our unlimited data plans
`(http://www.verizon.com/plans/#unlimited).
`
`Top Questions
`
`1. What's The Verizon Plan, and can I still sign up for it?
`
`The Verizon Plan is no longer available for new activations.
`
`New and current customers can get our Shared Data Plan – 5GB or Shared Data Plan – 10GB
`(http://www.verizon.com/plans/#shared) or consider a current unlimited plan. You can switch your plan
`(https://m.vzw.com/m/oRqFFxW) any time in My Verizon.
`
`If you currently have the Verizon Plan, each line on your account has:
`
`Unlimited talk and text
`
`Unlimited International Messaging from the US
`
`Mobile Hotspot on capable devices
`
`Your account also has shareable data for up to 10 devices in one of these sizes:
`
`XXL: 18 GB for $100
`
` Chat with us
`
`https://www.verizon.com/support/the-verizon-plan-faqs/
`
`1/10
`
`
`
`The Verizon Plan FAQs
`
`We’re open. Order online (https://www.verizon.com/smartphones/) and choose curbside or in-store pickup.
`
`(https://www.verizon.com)
`
` (https://www.verizon.com/od/cust/auth/retrieveFavorites)
`
`Home (https://www.verizonwireless.com)
`The Verizon Plan FAQs
`
` Support (/support/)
`
` Plans (/support/plans/)
`
` Other shared data plans (/support/other-shared-data-plans/)
`
`The Verizon Plan FAQs
`
`Page contents
`
`The Verizon Plan is no longer available for new activations. For available shared data plans, visi
`our Shared Data Plan – 5GB and Shared Data Plan – 10GB FAQs
`(http://www.verizon.com/plans/#shared). Or you can learn about our unlimited data plans
`(http://www.verizon.com/plans/#unlimited).
`
`Top Questions
`
`1. What's The Verizon Plan, and can I still sign up for it?
`
`The Verizon Plan is no longer available for new activations.
`
`New and current customers can get our Shared Data Plan – 5GB or Shared Data Plan – 10GB
`(http://www.verizon.com/plans/#shared) or consider a current unlimited plan. You can switch your plan
`(https://m.vzw.com/m/oRqFFxW) any time in My Verizon.
`
`If you currently have the Verizon Plan, each line on your account has:
`
`Unlimited talk and text
`
`Unlimited International Messaging from the US
`
`Mobile Hotspot on capable devices
`
`Your account also has shareable data for up to 10 devices in one of these sizes:
`
`XXL: 18 GB for $100
`
` Chat with us
`
`https://www.verizon.com/support/the-verizon-plan-faqs/
`
`1/10
`
`
`
`9/16/2020
`
`The Verizon Plan FAQs
`
`XL: 12 GB for $80
`We’re open. Order online (https://www.verizon.com/smartphones/) and choose curbside or in-store pickup.
`
`L: 6 GB for $60
`
`(https://www.verizon.com)
`
`M: 3 GB for $45
`
`S: 1 GB for $30
`
` (https://www.verizon.com/od/cust/auth/retrieveFavorites)
`
`2. How am I charged for The Verizon Plan?
`
`There are 2 different charges on The Verizon Plan:
`Page contents
`
`Data plan shared by up to 10 devices
`
`Line access charge for each device, such as:
`
`Smartphones (/smartphones/)
`
`Basic phones
`
`Tablets (/tablets/)
`
`Verizon Jetpack® (/support/glossary/#verizon_jetpack)
`
`Mobile broadband routers (/support/glossary/#4g_router)
`
`Netbooks and Notebooks
`
`LTE Internet (Installed) (/support/glossary/#lte_internet)
`
`Wireless home phone (/support/glossary/#hpc)
`
`For example, if you have 4 smartphones and 1 tablet on your account, you'll have 5 line access charges (i.e., one fo
`each device) and 1 data plan charge.
`
`Your bill will also include taxes and surcharges and charges for any other products or services you subscribe to.
`
`3. What are the monthly access charges for smartphones, tablets and mobile hotspots
`on the Verizon Plan, and why are some of them different?
`
`Monthly access charges for smartphones on The Verizon Plan differ based on:
`
` Chat with us
`
`https://www.verizon.com/support/the-verizon-plan-faqs/
`
`2/10
`
`
`
`9/16/2020
`
`The Verizon Plan FAQs
`
`If you're currently making monthly device payments or own the phone, the monthly access charge will be
`We’re open. Order online (https://www.verizon.com/smartphones/) and choose curbside or in-store pickup.
`$20.
`
`(https://www.verizon.com)
`
` (https://www.verizon.com/od/cust/auth/retrieveFavorites)
`If you purchased the phone at a discounted price, the monthly access charge will remain at $40 until eac
`device contract expires. Once each device contract expires, the monthly access charge automatically
`drops to $20.
`
`Tablets and mobile hotspots are $10/month.
`
`4. Can I add connected devices to The Verizon Plan?
`Page contents
`
`Yes, you can add connected devices to The Verizon Plan including:
`
`Wearable tech, like smartwatches (/accessories/smart-watches/):
`
`Samsung Gear S3 classic (/connected-devices/samsung-gear-s3-classic/)
`
`Samsung Gear S3 frontier (/connected-devices/samsung-gear-s3-frontier/)
`
`GizmoPal®2 by LG (/connected-devices/lg-gizmopal-2/)
`
`5. Is there a basic phone option on The Verizon Plan?
`
`Yes, The Verizon Plan for basic phones includes:
`
`700 minutes for $25/month
`
`Unlimited messaging, including International Messaging from the US
`
`$0.45/minute for more minutes
`
`$1.99/MB for data
`
`Up to 10 basic phones can be on each account.
`
`6. Can I keep The Verizon Plan? Do I have to change the current shared data plan?
` Chat with us
`
`https://www.verizon.com/support/the-verizon-plan-faqs/
`
`3/10
`
`
`
`9/16/2020
`
`The Verizon Plan FAQs
`
`If you're satisfied with The Verizon Plan, you can keep it.
`We’re open. Order online (https://www.verizon.com/smartphones/) and choose curbside or in-store pickup.
`
` (https://www.verizon.com/od/cust/auth/retrieveFavorites)
`(https://www.verizon.com)
`7. Are there any fees associated with backdating my account under The Verizon Plan?
`
`No, there are no fees to change and backdate your plan.
`
`The Verizon Plan Data
`
`Page contents
`
`1. What's a data allowance, and why do I need it for my smartphone?
`
`A data allowance is the amount of data included with your selected plan. You use data on your device when not
`connected to Wi-Fi (/support/glossary/#Wi-Fi) and you access the internet, check your email, play games, use a
`(e.g., Facebook®, Twitter®, etc.) and more.
`
`Background tasks, such as syncing or location services, may also use data. With The Verizon Plan, the amount of
`data you use each time you access the internet will be deducted from your data allowance. The Verizon Plan com
`with a data allowance that you can share with up to 10 devices on your account.
`
`2. How will I be charged if I go over my data allowance on The Verizon Plan?
`
`No matter what size data plan you have, all overages are billed at $15 for each 1 GB, rounded up. For example, if yo
`use 250 MB over your allowance, you'll be charged $15.
`
`Visit our My Verizon Alerts & Notifications FAQs (/support/my-verizon-alerts-and-notifications-faqs/) to learn ab
`setting usage alerts so you know when you're getting close to your data allowance. You can also change your pla
`any time in My Verizon (https://www.verizonwireless.com/vzw/secure/authDecision.jsp?
`amLogin=true&flow=CPCONLY) or the My Verizon app.
`
`3. Is "pay as you go" data available for smartphones, tablets, the Verizon Jetpack® or
`other connected devices under The Verizon Plan?
`
`No, pay as you go for data usage isn't available with The Verizon Plan. For information on the prepaid plans we offe
` Chat with us
`visit our Prepaid (/prepaid/) page.
`
`https://www.verizon.com/support/the-verizon-plan-faqs/
`
`4/10
`
`
`
`9/16/2020
`
`The Verizon Plan FAQs
`
`We’re open. Order online (https://www.verizon.com/smartphones/) and choose curbside or in-store pickup.
`
`(https://www.verizon.com)
`
`Managing Your Data
`
` (https://www.verizon.com/od/cust/auth/retrieveFavorites)
`
`1. How can I manage my data usage with The Verizon Plan?
`
`There are a couple of ways to monitor and manage your data in My Verizon:
`
`Monitor your unbilled monthly data usage on the Device Usage Details (https://m.vzw.com/m/vzWslxE)
`page.
`Page contents
`
`Set up and manage usage alerts to send a notification when you’re reaching your data limit on the
`Preference Center (https://myvpostpay.verizon.com/vzw/accountholder/alerts/home.action) page.
`
`2. Can I see how much data I have used in my current bill cycle?
`
`There are various ways to check your data usage both online and on your device.
`
`Ways to Check Your Data Usage
`
`Method
`
`Details
`
`Online
`
`For a quick summary, refer to the usage meters in the My Plan section of My Verizon
`(https://www.verizonwireless.com/digital/nsa/secure/ui/cpc/).
`
`For more detailed information, go to the My Usage
`(https://www.verizonwireless.com/digital/nsa/secure/ui/myusage/) page in My Verizon and
`tap or click View data details.
`
`Call from
`your
`device
`
`The My
`Verizon
`app
`
`Call #DATA (/support/glossary/#pound_data) (#3282) from your mobile phone. You'll get a tex
`message containing your data usage details.
`
`Open the My Verizon app, and your data usage will appear in your Feed on the home screen.
`
` Chat with us
`
`https://www.verizon.com/support/the-verizon-plan-faqs/
`
`5/10
`
`
`
`9/16/2020
`
`The Verizon Plan FAQs
`
`We’re open. Order online (https://www.verizon.com/smartphones/) and choose curbside or in-store pickup.
`
`3. Where can I see the data usage on my Verizon Wireless bill?
` (https://www.verizon.com/od/cust/auth/retrieveFavorites)
`
`(https://www.verizon.com)
`You can get a quick summary of your data usage on the Device Usage Details (https://m.vzw.com/m/vzWslxE) pa
`in My Verizon.
`
`You'll see the data usage for your last bill cycle. You can see a summary of your data usage broken down by
`percentage and gigabytes.
`
`International Benefits
`
`Page contents
`
`1. How many international text or multimedia messages can I send from the US each
`month on The Verizon Plan?
`
`You can send as many as you want. Every device on your account gets to send unlimited text and multimedia
`messages internationally from the US on The Verizon Plan.
`
`2. What are the international calling options available with The Verizon Plan?
`
`We have several options if you make frequent international calls from the US.
`
`For more information, refer to our International Services While in the US (/solutions-and-services/international-
`long-distance-in-us/) page.
`
` (mailto:?
`Share
`subject=The%20Verizon%20Plan%20FAQs&body=https://www.verizon.com/support/the-verizon-plan-
`faqs/)
` (https://facebook.com/sharer/sharer.php?u=https://www.verizon.com/support/the-verizon-plan-
`faqs/)
` (https://twitter.com/intent/tweet?text=The%20Verizon%20Plan%20FAQs -
`https://www.verizon.com/support/the-verizon-plan-faqs/)
`
`Was this helpful?
`
` Chat with us
`
`https://www.verizon.com/support/the-verizon-plan-faqs/
`
`6/10
`
`
`
`9/16/2020
`
`The Verizon Plan FAQs
`
`We’re open. Order online (https://www.verizon.com/smartphones/) and choose curbside or in-store pickup.
`
` (https://www.verizon.com/od/cust/auth/retrieveFavorites)
`(https://www.verizon.com)
` Connect with us on Messenger (https://m.me/verizon)
`
` Visit Community (https://community.verizonwireless.com/)
`
`24/7 automated phone system: call *611 from your mobile
`
`Page contents
`Top Device Brands
`
`Samsung (https://www.verizon.com/wireless-devices/samsung/)
`
`Apple (https://www.verizon.com/wireless-devices/smartphones/iphone/)
`
`Motorola (https://www.verizon.com/wireless-devices/smartphones/motorola/)
`
`Google (https://www.verizon.com/wireless-devices/smartphones/google/)
`
`Amazon (https://www.verizon.com/wireless-devices/amazon/)
`
`Top Accessory Brands
`
`Otterbox (https://www.verizon.com/products/otterbox/)
`
`ZAGG (https://www.verizon.com/products/zagg/)
`
`Beats (https://www.verizon.com/products/beats/)
`
`Mophie (https://www.verizon.com/products/mophie/)
`
`JBL (https://www.verizon.com/products/jbl/)
`
`Fitbit (https://www.verizon.com/products/fitbit/)
`
`Gear 4 (https://www.verizon.com/products/gear4/)
`
`Support
`
`Support overview (https://www.verizon.com/support/)
`
`Report a security vulnerabilty (https://www.verizon.com/info/reportsecurityvulnerability/)
`
` Chat with us
`
`https://www.verizon.com/support/the-verizon-plan-faqs/
`
`7/10
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`9/16/2020
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`The Verizon Plan FAQs
`
`We’re open. Order online (https://www.verizon.com/smartphones/) and choose curbside or in-store pickup.
`Mobile customer agreement (https://www.verizon.com/legal/notices/customer-agreement/)
`
`Avoid potential hearing loss (https://www.verizon.com/about/consumer-safety/avoiding-potential-hearing-loss)
`
` (https://www.verizon.com/od/cust/auth/retrieveFavorites)
`(https://www.verizon.com)
`Important wireless issues (https://www.verizon.com/about/consumer-safety/overview)
`
`Announcements (https://www.verizon.com/support/consumer/announcements)
`
`Brochures (https://www.verizon.com/support/collateraldownload/)
`
`My Verizon Mobile terms & conditions (https://www.verizon.com/support/my-verizon-terms/)
`
`Product terms (https://www.verizon.com/support/other-wireless-topics/legal-notices-and-industry-information/)
`
`Radio frequency emissions (https://www.verizon.com/support/radio-emissions/)
`
`Page contents
`Return policy (https://www.verizon.com/support/return-policy/)
`
`Website use (https://www.verizon.com/support/website-use-legal/)
`
`Contact us (https://www.verizon.com/support/contact-us/)
`
`About Verizon
`
`About us (https://www.verizon.com/about)
`
`Careers (https://www.verizon.com/about/careers)
`
`News (https://www.verizon.com/about/news)
`
`About our ads (https://www.verizon.com/about/privacy/about-our-ads)
`
`Responsibility (https://www.verizon.com/about/responsibility)
`
`Verizon Innovation Program (https://www.verizon.com/about/responsibility/verizon-innovative-learning/)
`
`Consumer education (https://www.verizon.com/info/)
`
`Advertise with Us (https://www.verizon.com/solutions-and-services/apps/advertise-with-us/)
`
`Lifeline/Link-Up (https://www.verizon.com/solutions-and-services/lifeline/)
`
`Most Popular
`
`iPhone 11 (https://www.verizon.com/smartphones/apple-iphone-11/)
`
`Samsung (https://www.verizon.com/wireless-devices/samsung)
`
`Disney (https://www.verizon.com/solutions-and-services/disneyplus/)
`
` Chat with us
`
`https://www.verizon.com/support/the-verizon-plan-faqs/
`
`8/10
`
`
`
`9/16/2020
`
`The Verizon Plan FAQs
`
`We’re open. Order online (https://www.verizon.com/smartphones/) and choose curbside or in-store pickup.
`Apple Watch Series 6 (https://www.verizon.com/connected-smartwatches/apple-watch-series-6/)
`
` (https://www.verizon.com/od/cust/auth/retrieveFavorites)
`
`Fios (https://www.verizon.com/home/)
`
`(https://www.verizon.com)
`
`Follow Us
`
`Twitter (https://twitter.com/verizon)
`
`Facebook (https://www.facebook.com/verizon)
`
`YouTube (https://www.youtube.com/user/verizon/verizon)
`
`Fios Twitter (https://twitter.com/verizonfios)
`Page contents
`Fios Facebook (https://www.facebook.com/Fios/)
`
`(https://www.verizon.com/)
`
`© Verizon 2020
`
`Site Map (https://www.verizon.com/info/sitemap/)
`
`Privacy policy (https://www.verizon.com/about/privacy/)
`
`Do Not Sell My Personal Information (https://www.verizon.com/about/privacy/do-not-sell-my-info)
`
`Legal notices (https://www.verizon.com/legal/notices/legal-notices/)
`
`Device payment terms & conditions (https://ss7.vzw.com/is/content/VerizonWireless/Legal/Documents/Footer/device-payment-t-c-122016.pdf)
`
`Accessibility (https://www.verizon.com/about/accessibility/overview)
`
`Open internet (https://www.verizon.com/about/our-company/open-internet)
`
`Terms & conditions (https://www.verizon.com/about/terms-conditions/overview)
`
`Advertise with Us (https://www.verizon.com/home/fios/advertising-sales.html)
`
`https://www.verizon.com/support/the-verizon-plan-faqs/
`
`9/10
`
` Chat with us
`
`
`
`9/16/2020
`
`The Verizon Plan FAQs
`
`We’re open. Order online (https://www.verizon.com/smartphones/) and choose curbside or in-store pickup.
`
`(https://www.verizon.com)
`
` (https://www.verizon.com/od/cust/auth/retrieveFavorites)
`
`Page contents
`
`https://www.verizon.com/support/the-verizon-plan-faqs/
`
`10/10
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` Chat with us
`
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