`Nextel ®
`
`Handheld User Guide
`
`
`
`BlackBerry 6510 from Nextel software version 3.6
`Handheld User Guide
`Last revised: 27 May 2003
`
`Part number: POF-05259-012
`
`At the time of publication, this documentation complies with software version 3.6
`
`© 2003 Research ln Motion Limited. All Rights Reserved. The BlackBerry and RIM
`families of related marks, images and symbols are the exclusive properties of
`Research In Motion Limited. RIM, Research In Motion, 'Always On, Always
`Connected', the "envelope in motion" symbol and the BlackBerry logo are
`registered with the U.S. Patent and Trademark Office and may be pending or
`registered in other countries. All other brands, product names, company names,
`trademarks and service marks are the properties of their respective owners.
`
`The ha11dheld and/or associated software are protected by copyright,
`international treaties and various patents, including one or more of the fo1Iowmg
`U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; 0445,428;
`0433,460; 0416,256. Other patents are registered or pending in various countries
`around the world. Visit www.rim.com/patents.shtml for a current listing of
`applicable patents.
`
`Nextel, the Nextel logo, Nextel Direct Connect, Push-to-Talk, PTT, and all other
`Nextel product and/or service names referenced throughout this guide are either
`a trademark, service mark or registered trademark of Nextel Communications,
`Inc. All rights reserved.
`
`While every effort has been made to achieve technical accuracy, information in
`this document is subject to change without notice and does not represent a
`commitment on the part of Research In Motion Limited, or any of its subsidiaries,
`affiliates, agents, licensors, or resellers. There are no warranties, express or
`implied, with respect to the content of this document.
`
`Research In Motion Limited
`295 Phillip Street
`Waterloo, ON N2L 3W8
`Canada
`
`Published in Canada
`
`
`
`Contents
`
`Important safety information ........................................ ., ............... 9
`Important safety/compliance information ................................. 14
`FCC compliance statement (USA) .............................................. 17
`Industry Canada Certification ..................................................... 18
`
`About this guide .......................................................................... 19
`Audience ......................................................................................... 19
`Conventions ................................................................................... 19
`Related resources .......................................................................... 21
`
`Getting to know your handheld .................................................... 23
`Using the keyboard and trackwheel .......................................... 24
`Activating backlighting ................................................................ 28
`Navigating applications ............................................................... 28
`Configuring your handheld' s options ....................................... 36
`Tips for using your handheld ...................................................... 36
`
`Email and PIN messages ............................................................... 37
`Message icons ................................................................................ 38
`Sending email and PIN messages ............................................... 39
`Setting message options ............................................................... 43
`Inserting symbols .......................................................................... 46
`Formatting your messages ........................................................... 47
`Using cut, copy, and paste ........................................................... 52
`Using the Find feature .................................................................. 53
`Adding attachments to messages ............................................... 55
`Customizing the auto signature .................................................. 55
`Receiving delivery confirmation ................................................. 56
`Reading email or PIN messages .................................................. 57
`Receiving long email messages ................................................... 60
`Managing attachments ................................................................. 61
`Tips for email and PIN messages ............................................... 63
`
`
`
`Receiving SMS messages ............................................................. 65
`Message icons ................................................................................ 66
`Setting SMS options ...................................................................... 66
`Reading SMS messages ................................................................ 66
`Tips for reading SMS messages .................................................. 67
`
`Managing messages and call logs ............................................... 69
`Filing email messages ................................................................... 70
`Using wireless email reconciliation ............................................ 72
`Saving messages ............................................................................ 73
`Editing messages ........................................................................... 75
`Resending messages ..................................................................... 77
`Marking messages as opened ...................................................... 78
`Marking messages as unopened ................................................. 79
`Searching messages and phone call logs ................................... 80
`Managing calls on the Messages screen ..................................... 86
`Deleting messages and call logs .................................................. 87
`Tips for managing messages and call logs ................................ 91
`
`Address Book ..••••••••.••.•.........•........•.•.•........•..•.......••..•...•.•.•.•.••.••• 9 3
`Address Book icons ....................................................................... 94
`Setting Address Book options ..................................................... 94
`Adding addresses ......................................................................... 95
`Adding pauses and waits to phone numbers ......................... 101
`Changing user-defined field names ......................................... 101
`Adding group addresses ............................................................ 102
`Using Remote Address Lookup ................................................ 103
`Managing Address Book entries ............................................... 105
`Tips for using the Address Book application .......................... 107
`
`Using Nextel Direct Connect™ ....................... u ......................... 109
`Before you begin .......................................................................... 110
`Using the Push-to-Talk TM button .............................................. 110
`Placing Nextel Direct Connect calls .......................................... 110
`Answering Nextel Direct Connect calls ................................... 116
`Ending Nextel Direct Connect calls .......................................... 116
`
`
`
`Tips for using Nextel Direct Connect ....................................... 117
`
`Phone ........................................................................................... 119
`Phone icons .................................................................................. 120
`Before you begin .......................................................................... 121
`Placing phone calls ...................................................................... 121
`Answering phone calls ............................................................... 123
`Ending phone calls ...................................................................... 125
`Using shortcuts when you place calls ...................................... 126
`Setting the volume ...................................................................... 127
`Putting phone calls on hold ....................................................... 127
`Muting phone calls ..................................................................... 128
`Placing one-time phone calls ..................................................... 129
`Placing phone calls using links ................................................. 129
`Managing phone calls on the Phone screen ............................ 130
`Customizing Phone options ...................................................... 131
`Calling voice mail ........................................................................ 139
`Using phone call notes ............................................................... 141
`Using pauses and waits .............................................................. 143
`Placing three-way calls ............................................................... 144
`Viewing phone status ................................................................. 146
`Placing emergency calls ............................................................. 147
`Tips for using the Phone application ....................................... 148
`
`Browsing web pages .•.....•.••........••......•..............••..•...•••..••.•..••••• 149
`Browser icons ............................................................................... 150
`Before you begin .......................................................................... 150
`Navigating web pages ................................................................ 151
`Setting configuration options .................................................... 154
`Setting general options ............................................................... 155
`Using the Find feature ................................................................ 157
`Downloading images .................................................................. 158
`Viewing web addresses .............................................................. 158
`Using bookmarks ........................................................................ 159
`Using bookmark subfolders ...................................................... 162
`Saving web pages to your Messages screen ............................ 164
`
`
`
`Closing the application ............................................................... 166
`Tips for browsing web pages .................................................... 166
`
`Attachments ............................................................................... 169
`Before you begin .......................................................................... 170
`Attachment service views .......................................................... 170
`Opening attachments .................................................................. 171
`Setting attachment service options ........................................... 174
`Navigating attachments ............................................................. 175
`Using the Find feature ................................................................ 178
`Deleting attachments .................................................................. 179
`Tips for using the attachment service ...................................... 179
`
`Tasks ••••.•••.•..•..•........................•..•...••••.•.•.••.•...••........•...•............. 181
`Tasks icons ................................................................................... 182
`Setting task options ..................................................................... 182
`Adding tasks ................................................................................ 183
`Managing tasks ............................................................................ 184
`Tips for using the Tasks application ........................................ 186
`
`Calendar ...............•.....•........•..•................................•.......•...••.•... 187
`Calendar icons ............................................................................. 188
`Before you begin .......................................................................... 188
`Setting Calendar options ............................................................ 189
`Changing views ........................................................................... 190
`Navigating in the Calendar application .................................. 192
`Enabling wireless calendar synchronization .......................... 194
`Adding appointments ................................................................ 196
`Managing appointments ............................................................ 200
`Managing meeting requests ...................................................... 203
`Tips for using the Calendar application .................................. 207
`
`MemoPad .•...••.•••.••..................................................................... 209
`Setting MemoPad options .......................................................... 210
`Adding memos ............................................................................ 210
`Managing memos ........................................................................ 211
`
`
`
`Tips for using the MemoPad application ................................ 212
`
`Calculator .................................................................................. 213
`Performing mathematical operations ....................................... 214
`Performing measurement conversions .................................... 214
`Closing the Calculator ................................................................ 215
`Tips for using the Calculator application ................................ 215
`
`Options •.•.•.•....•................•...•.........•......•....•.......•.••••.•.•.. , ••••.•.•..•. 217
`Setting the Alarm ........................................................................ 218
`Locking the keyboard ................................................................. 219
`Customizing notification profiles ............................................. 220
`Setting the Auto On/Off feature ................................................ 229
`Customizing handheld options ................................................. 231
`Handheld options ....................................................................... 231
`
`Troubleshooting .....••......••••........•••.•......••.•................................ 245
`Frequently asked questions ....................................................... 246
`Handheld error messages .......................................................... 254
`
`Index ...................................................................•....................... 277
`
`
`
`
`
`Important safety
`information
`
`Please read these safety and operation instructions before
`operating the BlackBerry Wireless Handheld TM or any
`BlackBerry™ Wireless Handheld charging units. Retain these
`instructions for future use.
`
`Note: Refer to "Important safety/compliance information" on
`page 14 for more information on safety regulations for your
`BlackBerry 6510 Wireless Hand held™.
`
`ELECTRICAL SAFETY
`This handheld (model number R6510IN) is intended for use
`when supplied with USB cable HDW-04162-001, Travel
`Charger accessory ASY-04078-001 (ACC-04074-001),
`Automotive Charger accessory ASY-04195-001 (ACC-04173-
`001), or any other charging units provided or specifically
`approved by Research In Motion Limited (RIM) for use with
`this equipment. Other usage will invalidate any warranty
`provided with this apparatus and may be dangerous.
`
`Warning: Before use, please ensure that the mains voltage is in
`accordance with the input voltage printed on the power supply.
`To be operated on mains with a circuit breaker rated 16A max.
`Protect against beating rain. For indoor use only.
`
`
`
`Important safety information
`
`ACCESSORIES
`Use only those accessories approved by RIM. The use of any accessories not
`approved by RIM for use in conjunction with the handheld will invalidate any
`approval or warranty applicable to the handheld and may be dangerous.
`
`DRIVING
`Check the laws and regulations on the use of wireless devices in the areas where
`you drive. Always obey them. The use of any alert device to operate a vehicle's
`lights or horn on public roads is not permitted.
`
`Avoid using the handheld in any environment requiring your full attention, such
`as when driving a vehicle. If you need to use your handheld while driving, have a
`passenger in the vehicle use the handheld for you, or find a safe location to halt
`your vehicle prior to using the handheld. Do not use any charging unit as a means
`of storing your handheld while in a vehicle.
`
`RF signals may affect improperly installed or inadequately shielded electronic
`systems in motor vehicles. Check with the manufacturer or its representative
`regarding your vehicle. You should also consult the manufacturer of any
`equipment that has been added to your vehicle.
`
`For Vehicles Equipped With An Air Bag
`
`An air bag inflates with great force. DO NOT place objects, including both
`installed or portable wireless equipment, such as the BlackBerry Wireless
`Handheld, in the area over the air bag or in the air bag deployment area. If in(cid:173)
`vehicle wireless equipment is improperly installed and the air bag inflates,
`serious injury could result.
`
`ELECTRONIC DEVICES
`Most modern electronic equipment is shielded from RF signals. However, certain
`electronic equipment may not be shielded against the RF signals from your
`wireless handheld.
`
`10
`
`BlackBerry Wireless Hand held
`
`
`
`Important safety information
`
`Pacemakers
`
`Consult a physician or the manufacturer of your pacemaker if you have any
`questions regarding the effect of RF signals on your pacemaker. If you have a
`pacemaker, ensure that you are using the handheld in accordance with the safety
`requirements associated with your particular pacemaker, which may include the
`following:
`
`• Always keep the handheld more than 20 cm (six inches) from the pacemaker
`when the handheld is turned ON;
`
`• Do not carry the handheld in a breast pocket;
`
`•
`
`•
`
`If the handheld has a voice option, use the ear opposite the pacemaker for
`making and receiving calls to minimize the potential for interference.
`
`If you have any reason to suspect that interference is taking place, turn your
`handheld OFF immediately.
`
`Hearing Aids
`
`Some digital wireless devices may interfere with some hearing aids. In the event
`of such interference, consult Nextel® or contact the manufacturer of your hearing
`aid to discuss alternatives.
`
`Other Medical Devices
`
`If you use any other personal medical device, consult the manufacturer of your
`device to determine if it is adequately shielded from external RF energy. Your
`physician may be able to assist you in obtaining this information.
`
`Turn your handheld OFF in health care facilities when any regulations posted in
`these areas instruct you to do so. Hospitals or health care facilities may be using
`equipment that could be sensitive to external RF energy.
`
`Posted Facilities
`
`Turn your handheld OFF in any facility where posted notices so require.
`
`Handheld User Guide
`
`11
`
`
`
`Important safety information
`
`BLASTING AREAS
`To avoid interfering with blasting operations, turn the wireless feature of your
`handheld OFF when in a "blasting area" or in areas posted: "Tum off two-way
`radio." Obey all signs and instructions.
`
`POTENTIALLY EXPLOSIVE ATMOSPHERES
`Turn your handheld OFF when in any area with a potentially explosive
`atmosphere and obey all signs and instructions. Sparks in such areas could cause
`an explosion or fire resulting in bodily injury or even death.
`
`Areas with a potentially explosive atmosphere are often, but not always, clearly
`marked. They include fueling areas such as gasoline/petrol stations; below deck
`on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied
`petroleum gas (such as propane or butane); areas where the air contains chemicals
`or particles, such as grain, dust, or metal powders; and any other area where you
`would normally be advised to tum off your vehicle engine.
`
`ADDITIONAL SAFETY GUIDELINES
`Battery: Discard the handheld properly. As the unit contains a lithium-ion
`battery, neither the handheld nor the lithium battery should be disposed of in fire.
`Dispose of the lithium battery in accordance with the laws and regulations in
`your area governing disposal of such cell types. To recharge the battery, use
`approved battery chargers only. Keep the battery away from children.
`
`Warning: The battery may present a fire or chemical burn hazard if mistreated. Do not
`disassemble, crush, puncture, or heat the battery above 60 degrees Celsius. Do not
`allow metal objects to contact the battery terminals. Only use a battery that has been
`approved by Research In Motion Limited. The use of another battery may present a risk
`of fire or explosion.
`
`Power source: Charging units should be operated only from the type of power
`source indicated on the marking label and are intended for indoor use only. Do
`not use the travel charger or any other charging units outside or in any area
`exposed to the elements. Refer to the operating instructions in this manual for
`more information on the battery and power supply.
`
`Do not overload wall outlets, extension cords, or integral convenience receptacles
`as this may result in a risk of fire or electric shock To reduce the risk of damage to
`the cord or the plug, pull the plug rather than the cord when you disconnect the
`apparatus from the wall outlet or convenience receptacle.
`
`12
`
`BlackBerry Wireless Handheld
`
`
`
`Important safety information
`
`Liquids and foreign objects: Never push objects of any kind into the BlackBerry
`Wireless Handheld or any accessories through openings as they may short-out
`parts and this may result in a fire or electric shock Do not use the handheld or
`any accessories near water (for example near a bathtub, or a sink, in a wet
`basement, near a swimming pool, etc.). Never spill liquid of any kind on the
`handheld or any accessories. Unplug the USB cable from your computer and the
`travel charger from the wall before cleaning.
`
`Stability: Do not place the handheld, charging unit, or any accessories on any
`unstable surface, such as a cart, stand, tripod, bracket, or table. It may fall, thereby
`potentially causing serious injury to a child or adult, and/or serious damage to the
`handheld, charging unit, or any accessories. Take care when using the handheld
`with any charging units to place the charging unit in a secure and stable spot and
`route the power cord in a way that reduces the risk of injury to others, such as by
`tripping or choking.
`
`Care: Do not use liquid or aerosol cleaners or solvents. Clean only with a dry
`cloth.
`
`High heat: The handheld and any accessories should be situated away from any
`heat sources, such as radiators, heat registers, stoves, or other apparatus
`(including amplifiers) that produce heat.
`
`Power Cord: Protect the power cord from being walked on or pinched
`particularly at plugs, convenience receptacles, and the point where they exit from
`the apparatus. Unplug this apparatus during lightning storms or when unused
`for long periods of time.
`
`Service: Unplug the USB cable from your computer and the travel charger from
`the wall and refer the handheld, charging unit, and any accessories for service to
`qualified service personnel if:
`
`•
`
`•
`
`•
`
`•
`
`•
`
`•
`
`•
`
`the power supply cord, plug, or connector to the handheld is damaged
`
`liquid has been spilled or objects have fallen into the handheld, charging unit,
`or any electrical accessories
`
`the handheld, charging unit, or accessory has been exposed to rain or water
`
`the handheld, charging unit, or accessory becomes very hot to the touch
`
`the handheld, charging unit, or accessory has been dropped or damaged in
`anyway
`
`the external antenna components have been damaged in any way
`
`the handheld, charging unit, or accessory does not operate normally by
`following the instructions contained in this guide
`
`Handheld User Guide
`
`13
`
`
`
`Important safety information
`
`•
`
`the handheld, charging unit, or accessory exhibits a distinct change in
`performance.
`
`All servicing should be undertaken by qualified service personnel.
`
`Do not attempt to disassemble the handheld, charging unit, or any accessories.
`
`Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to
`rain or moisture. Adjust only those controls that are covered in this guide. An improper
`adjustment of other controls may result in damage and will often require extensive
`work by a qualified technician to restore the handheld or its accessories to their normal
`operation.
`
`Failure to observe all safety instructions contained in this guide will void the
`Limited Warranty, and may lead to suspension or denial of services to the
`offender, or legal action, or both.
`
`Important safety/compliance
`information
`
`EXPOSURE TO RADIO FREQUENCY SIGNALS
`Your wireless handheld portable device is a low power radio transmitter and
`receiver. When it is ON, it receives and also sends out radio frequency (RF)
`signals. Your wireless handheld complies with U.S. Federal Communications
`Commission (FCC) and Industry Canada (IC) guidelines respecting safety levels
`of RF exposure for handheld wireless devices, which in tum are consistent with
`the following safety standards previously set by Canadian, U.S., and international
`standards bodies:
`
`• ANSI/IEEE C95.l-1999, IEEE Standard for Safety Levels with Respect to
`Human Exposure to Radio Frequency Electromagnetic Fields, 3kHz to 300
`GHz
`
`• National Council on Radiation Protection and Measurements (NCRP) Report
`86, -1986, Biological Effects and Exposure Criteria for Radio Frequency
`Electromagnetic Fields
`
`• Health Canada, Safety Code 6, 1999, Limits of Human Exposure to
`Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to
`300GHz
`
`14
`
`BlackBerry Wireless Handheld
`
`
`
`Important safety information
`
`•
`
`International Commission on Non-Ionising Radiation Protection (ICNIRP)
`1998, Guidelines for limiting exposure to time-varying electric, magnetic, and
`electromagnetic fields (up to 300 GHz)
`
`To maintain compliance with FCC and IC RF exposure guidelines, use only RIM
`supplied or approved accessories. The RIM handheld is designed to be carried in
`an approved holster when carried on your body. When carrying the BlackBerry
`Wireless Handheld while switched on, use the specific RIM holster that has been
`tested for compliance. Use of non-RIM approved accessories may violate FCC and
`IC RF exposure guidelines and may void your warranty.
`
`SPECIFIC ABSORPTION RATE DATA
`THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT
`REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
`
`Your wireless handheld is a radio transmitter and receiver. It is designed and
`manufactured not to exceed the emission limits for exposure to radio frequency
`(RF) energy set by the Federal Communications Commission (FCC) of the U.S.
`Government and Industry Canada of the Canadian Government (IC). These limits
`are part of comprehensive guidelines and establish permitted levels of RF energy
`for the general population. The guidelines are based on standards that were
`developed by independent scientific organizations through periodic and
`thorough evaluation of scientific studies. The standards include a substantial
`safety margin designed to assure the safety of all persons, regardless of age and
`health.
`
`The exposure standard for wireless mobile handhelds employs a unit of
`measurement known as the Specific Absorption Rate, or SAR. The SAR limit set
`by the FCC/IC is 1.6W/kg.* Tests for SAR are conducted using standard operating
`positions specified by the FCC/IC with the handheld transmitting at its highest
`certified power level in all tested frequency bands. Although the SAR is
`determined at the highest certified power level, the actual SAR level of the
`handheld while operating can be well below the maximum value. This is because
`the handheld is designed to operate at multiple power levels so as to use only the
`power required to reach the network. In general, the closer you are to a wireless
`base station antenna, the lower the power output.
`
`Before a wireless handheld model is available for sale to the public, it must be
`tested and certified to the FCC/IC that it does not exceed the limit established by
`the government-adopted requirement for safe exposure. The tests are performed
`in positions and locations (e.g., at the ear and worn on the body) as required by
`the FCC/IC for each model. The highest SAR value for this model handheld when
`
`Handheld User Guide
`
`15
`
`
`
`Important safety information
`
`tested for use at the ear is 0.919 W /kg and when worn on the body, as described in
`this user guide, is 0.491 W/kg. (Body-worn measurements differ among wireless
`handheld and phone models, depending upon available accessories and FCC/IC
`requirements). While there may be differences between the SAR levels of various
`wireless devices and at various positions, they all meet the government
`requirement for safe exposure.
`
`The FCC has granted an Equipment Authorization for this model handheld with
`all reported SAR levels evaluated as in compliance with the FCC RF emission
`guidelines. SAR information on this model handheld is on file with the FCC and
`can be found under the Display Grant section of http://www.fcc.gov/oet/fccid
`after searching on FCC ID L6AR6510IN.
`
`Additional information on Specific Absorption Rates (SAR) can be found on the
`Cellular Telecommunications & Internet Association (CTIA) web site at http://
`www.wow-com.com.
`
`The long-term characteristics or the possible physiological effects of Radio
`Frequency Electromagnetic fields have not been evaluated by UL
`
`* In the United States and Canada, the SAR limit for mobile handhelds used by
`the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue for the body or
`head (4.0 W /kg averaged over 10 grams of tissue for the extremities - hands,
`wrists, ankles and feet). The standard incorporates a substantial margin of safety
`to give additional protection for the public and to account for any variations in
`measurements.
`
`ANTENNA CARE
`Use only the supplied integral antenna. Unauthorized antenna modifications or
`attachments could damage the handheld and may violate applicable laws and
`regulations by causing radio frequency (RF) energy to be above the recommended
`limits. Any such unauthorized use, modification or attachment will invalidate the
`warranty provided with the handheld and may be dangerous.
`
`If the external antenna components have been damaged in any way, refer the
`handheld for service to qualified service personnel. Operation with a damaged
`antenna could damage the handheld and may result in dangerous usage
`conditions.
`
`16
`
`BlackBerry Wireless Handheld
`
`
`
`Important safety information
`
`AIRCRAFT
`Federal Aviation Administration (FAA)/FCC regulations prohibit using the radio
`of your handheld while in the air. Switch the radio of your handheld OFF before
`boarding an aircraft. The effect of the use of your handheld's radio in an aircraft is
`unknown. Such use may affect aircraft instrumentation, communication and
`performance, may disrupt the network, may otherwise be dangerous to the
`operation of the aircraft, and may be illegal. All other applications of your
`handheld may be used in accordance with airline regulations for electronic
`devices.
`
`FCC compliance statement (USA)
`FCC Class B Part 15
`
`This device complies with Part 15 of the FCC Rules. Operation is subject to the
`following two conditions:
`
`• This device may not cause harmful interference, and
`
`• This device must accept any interference received, including interference that
`may cause undesired operation.
`
`Warning: Changes or modifications to thls unit not expressly approved by the party
`responsible for compliance could void the user's authority to operate this equipment.
`
`This equipment has been tested and found to comply with the limits for a Class B
`digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
`provide reasonable protection against harmful interference in a residential
`installation. This equipment generates, use