, ■ □ SB □ RNE
`The
`G1~~1--------- e te
`eerence
`
`0B16927091
`
`............
`
`1
`
`Explains Web-based chat,
`newsgroups, instant
`messaging, and voice and
`,1ideo conferencing
`
`Shows how to share an
`Internet connection on
`your home or office lAN
`
`Includes updated coverage of
`Windows~ XP, Internet Explorer
`and Outlook Express 6.0, OSL,
`and cable Internet connections
`
`

`

`B Internet·
`The
`1
`Comp1ete
`Reference
`
`Second Edition
`
`What You'll Find in This Book
`► Domain names and IP addresses, protecting your PC with a firewall
`► --;:internet domains, registering your own domain name
`DSL and cable Internet con~ections, Internet Connection Firewall
`-
`
`Chapter
`
`1
`
`2
`3
`
`~
`4
`rnet Con'..':ne::::c::::.tio::::n.:_S::::h.::a:::ri~ng=L . - . . - - - - - - - - - - - - -
`-►- C;;i;;mail while traveling?!.'..::.av;_;:o ___ id---in-"g~v_ir ___ us'-e_s_ _ _________
`5
`6
`~
`o;guring y~~r e-m~programs for multiple people or multiple e-mail addresses
`• sendingynd receiving f:::il.:.:es:.__ ______________________ 7
`~ucing spam, filtering messages into folders, protecting against viruse_s___
`8
`
`> Safe chatting, choosing chat software
`9
`!,__£!_nding mailing lists~iU':.:.o_ur_o_w_n_li_st________________ 10
`► Usenet hierarchies~ating n~"."'~,,_gr_o__,up_s ___________________ 1_1
`Google Groups, finding newsgroups, Outlook Express's newsreader
`12
`Starting your own chat channel, m . ..:.;I ___ RC-=-_________________ 1_3
`
`> Wi~dows Messenger, ~~~oyie.:.:s:..:.s ___ en_,g~er--'---, A_I_M___________
`14
`• Finding interesting_web message---b_o_a ___ rd..c.s __________________ - ~
`16
`- - - - - - - --------- -·-
`IM programs for free voi~e ~~~ video chat
`.. _ .... - - -
`-
`17
`, Java, JavaScript, ActiveX controls, XML _______ _
`~ Customizing_the browser window,_plug-ins, pop-ups, Microsoft .NEf Passport __
`~ Favorites, bookmarks, customizing the linl<s and Personal toolbars ______ _ _
`Managing cookies, site-blocking, content-rating services, IE Content Advisor _____ _
`1 Search strategies, the best search engines ------------
`MP3, peer-to-peer service~, ~indo!'s_M_e_d_ia_P_la ___ ye_r ____ _
`Web site planning, cpoosing a w~~--~_o_s!.._ _
`_ _ _ __
`HTML coding, forms, fram~s
`... ________________ _
`___ _ _____ • ______ . ~
`Dreamweave~~live, FrontPage, Netscape Composer_ _
`Animated GIFs, image-slicing, anti-aliasing __
`__ _ _ __ ___ ___
`26
`Windows Media files, static and streaming audio and video ___ __ _ ____
`27
`
`18
`
`19
`20
`21
`22
`
`23
`24
`
`28
`·----· ···--
`~ing JavaScript, Java, and PHP in ~ur pages; ASP; ColdFus~_n _
`29
`Cascading Style Sheets ~CSS), free preprogrammed Java applets _ _
`_
`__ _ __
`, Troubleshoo_!!ng uploaq_ed files; upload~g from Dreamweaver, G_o~el.a_nq_Fr?nt_~~-~~ - ____ 3q
`' MEfA tags, pag~ hits, analyzing web logs
`31
`Secure servers, shoppin~- ~art sy~tems, PayP;I, con;ignmen~ and a;tion si~; s
`32
`-
`Windows XP Web Fo!SJers, UNli comma;ds fur web ;;rver file management
`33
`.__ ___ _.__ • Hot downloa~ble Internet ~ro&rams, ~irus-sc;ning do~loadedfil;s -- -·· __ _
`34
`
`

`

`l
`i
`
`-
`
`Internet: The Complete Reference,
`Second Edition
`
`

`

`About the Authors
`
`Margaret Levine Young is the best-selling author (with various coauthors) of over
`two dozen books, including The Internet For Dummies and Windows XP: The Complete
`Reference (with her brother, John Levine). She holds a B.A. in computer science from
`Yale University and has two children. You can find out more at her web site,
`net.gurus.com.
`
`Doug Muder has contributed to several books about computers and the Internet,
`including Windows XP: The Complete Reference. He is the author of numerous research
`papers in geometry and information theory and holds a Ph.D. in mathematics from
`the University of Chicago. Doug lives with his wife, Deborah Bodeau, in Nashua,
`New Hampshire and amuses himself by playing with other people's children, writing
`fiction, and dabbling in all forms of mysticism.
`
`Dave Kay is a writer; former engineer; and aspiring artist, naturalist, and wildlife
`tracker. His business, Bri.ghtLeaf Communications, provides marketing communications
`services for high technology companies. His books include several titles in John Wiley
`& Sons' (formerly Hungry Minds') ... For Dummies series, including, most recently, Paint
`Shop Pro TM 7 For Dummies.
`
`Kathy Warfel is a technical writer who has been teaching people how to use computers
`and writing about computers for the past 15 years. She holds a B.S. in journalism from
`the University of Colorado and hopes one day to own a small-town online newspaper.
`
`Alison Barrows is the author of several computer books, including John Wiley & Sons'
`(formerly Hungry Minds') Dummies 101: l -2-3 97, Dummies 101: WordPerfect 8, and
`Access 97 For Dummies Quick Reference.' She teaches and consults about the Internet in
`the Boston area.
`
`William Steinmetz was the man who bought computer books for Borders and
`Waldenbooks for seven years before he decided it was time to go out and write his
`own. He lives in Cleveland and is geeky.
`
`Although frequently lauded as the inventor of duct tape, Gila Jones is better known
`to her friends as a jackal of all trades. She has been putting people together with
`computers for more than 30 years and has previously written for private publication
`and Computer Reseller News. An avid do-it-you.rselfer and fiber artist, Gila holds an
`M.B.A. in Information Systems Management from Northeastern University and lives
`in San Juan Capistrano, California with her partner and two sons.
`
`

`

`Internet:
`The Complete Reference,
`Second Edition
`
`Margaret Levine Young
`
`McGraw-Hill/Osborne
`New York Chicago San Francisco
`Lisbon London Madrid Mexico City
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`Seoul Singapore Sydney Toronto
`
`

`

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`2600 Tenth Street
`Berkeley, California 94710
`U.S.A.
`
`To arrange bulk purchase discounts for sales promotions, premiums, or fund-raisers,
`please contact McGraw-Hill/Osborne at the above address. For information on
`translations or book distributors outside the U.S.A., please see the International
`Contact Information page immediately following the index of this book.
`
`Internet: The Complete Reference, Second Edition
`
`Copyright© 2002 by The McGraw-Hill Companies. All rights reserved. Printed in the
`United States of America. Except as permitted under the Copyright Act of 1976, no
`part of this publication may be reproduced or dish·ibuted in any form or by any means,
`or stored in a database or retrieval system, without the prior written permission of
`publisher, w ith the exception that the program listings may be entered, stored, and
`executed in a computer system, but they may not be reproduced for publication.
`
`1234567890 DOC DOC 0198765432
`
`[SBN 0-07-219415-4
`
`Publisher
`Brandon A Nordin
`
`Copy Editor
`Jan Jue
`
`Vice President & Associate Publisher
`Scott Rogers
`
`Proofreaders
`Paul Medoff, Linda Medoff
`
`Acquisitions Editor
`MeggMorin
`
`Project Editor
`Laura Stone
`
`Acquisitions Coordinator
`Tana Allen
`
`Technical Editor
`Will Kelly
`
`Indexer
`Valerie Perry
`
`Computer Designers
`Lucie Ericksen, Tabitha M. Cagan
`
`Illustrators
`Michael Mueller, Lyssa Wald
`
`Series Design
`Peter F. Hancik
`
`This book was composed with Corel VENTURA™ Publisher.
`
`Information has been obtained by McGraw-Hill/Osborne from sources believed to be reliable. However, because of the
`possibility of human or mechanical error by our sources, McGraw-Hill/Osborne, or others, McGraw-Hill/Osborne does not
`guarantee the accuracy, adequacy, or completeness of any information and is not responsible for any errors or omissions or
`the results obtained from the use of such information.
`
`

`

`This book is dedicated to
`Dionir Souza Gomes Young and Jordan Marten Young, Sr.
`on the 50th anniversary of their marriage.
`
`

`

`-
`
`Contents at a Glance
`
`;€fOl Connecting 'to the Internet
`II
`
`1 Internet Connection Concepts ..................... .
`2 How the Domain Name System Works ............. .
`3 Configuring Your Internet Connection .............. .
`4 Connecting Your LAN to the internet .... . ..... . ... .
`
`7
`3
`25
`33
`89
`
`~cha.nging E-mail
`
`£ID
`[ill
`
`5 E-mail Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
`6 Configuring Your E-mail Program . . . . . . . . . . . . . . . . . . 141
`7 Sending and Receiving Files by E-mail . . . . . . . . . . . . . . . 181
`8 Fighting Spam, Sorting Mail, and A voiding
`E-mail Viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
`
`vii
`
`

`

`viii
`
`I n t e r n e t : T h e C o m p I e t e R e f e r e n c e
`
`Chatting and Conferencing on the Internet
`
`9 Online Chatting, Messaging, and Conferencing
`Concepts
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
`10 E-mail Mailing Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
`11 Usenet Newsgroup Concepts . . . . . . . . . . . . . . . . . . . . . . . 267
`12 Reading Usenet Newsgroups . . . . . . . . . . . . . . . . . . . . . . . 281
`13 Internet Relay Chat (IRC)
`. . . . . . . . . . . . . . . . . . . . . . . . . . 307
`14 Instant Messaging
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
`15 Web-Based Chat Rooms and Discussion Boards
`. . . . . . 349
`16 Voice and Video Conferencing
`. . . . . . . . . . . . . . . . . . . . . 357
`
`•
`
`fl •
`
`■
`
`Viewing the World Wide Web
`
`II
`
`17 World Wide Web Concepts
`. . . . . . . . . . . . . . . . . . . . . . . . 385
`18 Streamlining Your Browsing
`. . . . . . . . . . . . . . . . . . . . . . . 395
`19 Keeping Track of Your Favorite Web Sites
`. . . . . . . . . . . 419
`20 Web Security, Privacy, and Site-Blocking
`. . . . . . . . . . . . 441
`21 Searching the Web
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467
`22 Audio and Video on the Web . . . . . . . . . . . . . . . . . . . . . . . 479
`
`•
`• ■ •
`
`Creating and Maintaining Web Sites
`
`23 Web Site Creation Concepts . . . . . . . . . . . . . . . . . . . . . . . . 501
`24 Creating Web Pages by Hand
`. . . . . . . . . . . . . . . . . . . . . . 525
`25 Using Web Page Editors . . . . . . . . . . . . . . . . . . . . . . . . . . . 561
`26 Creating and Optimizing Web Graphics
`. . . . . . . . . . . . . 603
`27 Creating Web Audio Files . . . . . . . . . . . . . . . . . . . . . . . . . . 631
`28 Forms, Interactivity, and Database-Driven Web Sites
`. . 651
`29 Advanced Web Page Options
`. . . . . . . . . . . . . . . . . . . . . . 673
`30 Uploading Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 695
`31 Building Traffic to Your Web Site
`. . . . . . . . . . . . . . . . . . . 705
`32 Web Commerce
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 721
`
`■
`
`FIie Transfer and Downloading
`
`33 File Transfer by Web, FTP, and Peer-to-Peer . . . . . . . . . . 741
`34 Downloading and Installing Software
`. . . . . . . . . . . . . . . 785
`
`

`

`Contents
`
`xxxi
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Acknowledgments
`Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxiii
`
`Connectl'!_g to th~ _nternet_, _____ __._ __ ... __ _
`
`1
`
`Internet Connection Concepts
`Internet Communications Protocols
`Internet Hosts .... .. ... ... ....... .. . . .............. .
`Servers and Clients
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Ports and Port Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`The Domain Name System and DNS Servers . . . . . . . . . . .
`Types of Internet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Dial-Up Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`DSL Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`ISDN Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Leased Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Cable TV Internet Connections . . . . . . . . . . . . . . . . . . . . . . .
`
`3
`4
`4
`7
`8
`8
`9
`10
`10
`12
`13
`13
`
`ix
`
`

`

`x
`
`Internet : The Complete Reference
`
`. . . . . . . . . . . . . . . . . . . . . . . .
`Satellite Internet Connections
`Wireless Jnternet Connections . . . . . . . . . . . . . . . . . . . . . . . .
`Connecting Local Area Networks to the Internet . . . . . . . .
`Internet Service Providers (ISPs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Security Issues on the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Protecting Your Computer from Viruses . . . . . . . . . . . . . . .
`Protecting Your Computer from Inh·uders with Firewalls
`Virtual Private Netvvorks . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Choosing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`1111 2 How the Domain Name System Works
`. . . . . . . . . . . . .
`How Domains Are Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Domain Records, Zones, Delegation, and Servers . . . . . . .
`DNS and E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Reverse DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Server So£ tware
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Registering a Domain Name
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`What Types of Domains Are Available?
`. . . . . . . . . . . . . . .
`Using WHOIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Preparing to Set Up Your Domain . . . . . . . . . . . . . . . . . . . .
`Choosing a Registrar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`
`fl 11
`
`3 Configuring Your Internet Connection . . . . . . . . . . . . . .
`Configuring Your Broadband Connection . . . . . . . . . . . . . . . . . . . . .
`Configw-ing a Broadband Co1u.1ecti.on from Windows XP .
`Enabling the Internet Connection Firewall in
`Windows XP
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring a Broadband Connection from
`Windows 2000, Me, and 98
`. . . . . . . . . . . . . . . . . . . . . . . .
`Configuring a Broadband Connection from a Mac
`. . . . . .
`Configuring Your Dial-Up Connection
`. . . . . . . . . . . . . . . . . . . . . . .
`Configuring Dial-Up Connections in Windows XP /2000 .
`Configuring Dial-Up Connections in Windows Me/98
`. .
`Configuring Dial-Up Connections on Macs
`. . . . . . . . . . . .
`Configuring YourISDN Connection
`. . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Your ISDN Connection in
`Windows XP /2000
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuxing Your ISDN Connection in
`Windows Me/98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Connecting to an Organization's LAN Using VPN . . . . . . . . . . . . .
`Connecting via VPN to or from Windows XP . . . . . . . . . . .
`Connecting via VPN from Windows 2000/Me/98
`. . . . . .
`Connecting via VPN from a Mac
`. . . . . . . . . . . . . . . . . . . . .
`
`14
`15
`16
`16
`17
`18
`19
`21
`22
`
`25
`26
`26
`27
`28
`28
`28
`29
`31
`31
`32
`
`33
`34
`35
`
`35
`
`36
`40
`41
`42
`55
`69
`74
`
`75
`
`77
`77
`77
`81
`83
`
`

`

`Content s
`
`83
`84
`84
`85
`87
`
`89
`90
`90
`91
`91
`92
`93
`93
`93
`94
`94
`96
`96
`97
`
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Displaying Your IP Address
`Testing Your Connection with Ping and Traceroute
`. . . . . . . . . . . .
`Pinging Another Computer . . . . . . . . . . . . . . . . . . . . . . . . . .
`Tracing Packets over the Internet . . . . . . . . . . . . . . . . . . . . .
`Displaying Internet Connections Us.ing Netstat . . . . . . . . .
`'!I 4 Connecting Your LAN to the Internet . . . . . . . . . . . . . . .
`What Is an Intranet?
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`1ntranets vs. LANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`What Can You Do with an Internet-Connected LAN?
`. . .
`What Can You Do with a Home Network? . . . . . . . . . . . . .
`WhatCan You Dowithanlntranet?
`. . . . . . . . . . . . . . . . . .
`Components of a LAN
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Workstations and Client Software
`. . . . . . . . . . . . . . . . . . . .
`Servers and Operating Systems . . . . . . . . . . . . . . . . . . . . . . .
`Network Cards, Cabling, and Hubs . . . . . . . . . . . . . . . . . . .
`Assigning IP Addresses to Computers on the LAN . . . . . .
`Hardware and Software that Connects the LAN to the Internet . .
`The Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`The Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Connecting a LAN to the Internet Using Internet Connection
`Sharing (ICS) .. .. . .. . . .. . .. . .. . .. .. . .. .. .. . . . . .. .. . . . .. .
`ICS Components
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Computers to Use TCP / IP and DHCP-
`Assigned Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Installing ICS on the ICS Server in Windows XP, 2000,
`or Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring the ICS Clients . . . . . . . . . . . . . . . . . . . . . . . . . .
`Using Internet Connection Sharing
`. . . . . . . . . . . . . . . . . . .
`litfiiil
`Exchanging E-mall
`II 5 E-mail Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
`How Do You Get Your E-mail? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`122
`Receiving Incoming Messages . . . . . . . . . . . . . . . . . . . . . . . .
`122
`Sending Outgoing Messages . . . . . . . . . . . . . . . . . . . . . . . . .
`123
`Ways of Accessing E-mail
`. . . . . . . . . . . . . . . . . . . . . . . . . . .
`124
`E-mail Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`124
`Message Headers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`126
`Downloading E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`128
`Working Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`128
`Deleting Messages from the Server . . . . . . . . . . . . . . . . . . . .
`129
`
`99
`100
`
`100
`
`105
`112
`117
`
`

`

`xii
`
`I n t e rn e t : T h e C o m p I e t e R e fe r e n c e
`
`E-mail Netiquette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Using Abbreviations, Emoticons, and Smileys . . . . . . . . . . . . . . . . .
`Smileys and Emoticons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Abbreviations Used in E-mail . . . . . . . . . . . . . . . . . . . . . . . .
`Formatted E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Attaching Files to Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Web-Based E-mail
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Mail Away from Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Dialing or Telnetting In
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Reading Your E-mail on the Web
`. . . . . . . . . . . . . . . . . . . . .
`A voiding Viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`
`129
`132
`133
`133
`133
`134
`134
`137
`137
`137
`138
`
`145
`146
`148
`151
`152
`
`152
`152
`
`BU 6 Configuring Your E-mail Program
`. . . . . . . . . . . . . . . . . 141
`E-mail Configuration Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`142
`Configuring a New E-mail Program . . . . . . . . . . . . . . . . . . .
`142
`Switching to Another E-mail Program . . . . . . . . . . . . . . . . .
`143
`Using Multiple E-mail Addresses . . . . . . . . . . . . . . . . . . . . .
`144
`Sending and Receiving E-mail When You're on
`the Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Other Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . .
`Outlook 2002 and Outlook Express . . . . . . . . . . . . . . . . .. . . . . . . . . .
`Configuring Outlook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Outlook Express for Hotmail
`. . . . . . . . . . . . .
`Configuring Outlook Express for Multiple E-mail
`Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Outlook for Multiple Users . . . . . . . . . . . . . . .
`Configuring Outlook 2002 for Multiple E-mail
`Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Formatting E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Sending Form Letters Using Signatures . . . . . . . . . . . . . . . .
`Eudora . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Eudora
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Eudora for Multiple Users . . . . . . . . . . . . . . . .
`Configuring Eudora for Multiple E-mail Addresses . . . . .
`Formatting E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Sending Form Letters Using Eudora StaFonery . . . . . . . . .
`Netscape Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Netscape Mail
`. . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Netscape Mail for Multiple Users
`. . . . . . . . .
`Configuring Netscape Mail for Multiple E-mail
`Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Formatting E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`
`153
`153
`154
`154
`157
`158
`159
`160
`161
`161
`165
`166
`
`166
`166
`
`

`

`C o n t e n t s
`
`xiii
`
`.1111
`
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Netscape Messenger
`Configuring Netscape Messenger . . . . . . . . . . . . . . . . . . . . .
`Configuring Netscape Messenger for Multiple Users . . . .
`Configuring Netscape Messenger for Multiple
`E-mail Addresses
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Formatting E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`America Online (AOL)
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring AOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Netscape 6 Mail to Work with Your
`AOL Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring AOL to Pick Up Your Mail Automatically . .
`Configuring AOL for Multiple Users . . . . . . . . . . . . . . . . . .
`Formatting E-mail
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Yahoo Mail
`. . . .. .. . .. . . . . .. . . . . . . . . . . .. . . . . . . . . .. . . . . . .. ..
`Reading Yahoo Mail with Another E-Mail Program . . . . .
`Configuring Yahoo Mail to Display Mail from Other
`Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Hotmail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Hotmail to Display Mail from Other
`Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`
`166
`167
`170
`
`170
`170
`171
`172
`
`173
`173
`173
`174
`174
`176
`
`177
`177
`
`179
`
`7 Sending and Receiving Files by E-mail . . . . . . . . . . . . . . 181
`General Information About Attachments
`. . . . . . . . . . . . . . . . . . . . .
`182
`Sending Attachments
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`182
`Receiving Attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`183
`Outlook 2002 and Outlook Express . . . . . . . . . . . . . . . . . . . . . . . . . ..
`184
`Sending an Attached File
`. . . . . . . . . . . . . . . . . . . . . . . . . . . .
`184
`Linking a File (for LAN Users Only)
`. . . . . . . . . . . . . . . . . .
`184
`Receiving an Attached File . . . . . . . . . . . . . . . . . . . . . . . . . . .
`184
`Attachment Options
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`185
`Eudora . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`185
`Sending an Attached File
`. . . . . . . . . . . . . . . . . . . . . . . . . . . .
`185
`Receiving an Attached File . . . . . . . . . . . . . . . . . . . . . . . . . . .
`186
`Attachment Options
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`187
`Netscape Messenger and Netscape Mail . . . . . . . . . . . . . . . . . . . . . .
`187
`Sending an Attached File
`. . . . . . . . . . . . . . . . . . . . . . . . . . . .
`187
`Receiving an Attached File . . . . . . . . . . . . . . . . . . . . . . . . . . .
`188
`America Online (AOL)
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`189
`Sending an Attached File . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`189
`Receiving an Attached File . . . . . . . . . . . . . . . . . . . . . . . . . . .
`189
`Yahoo Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`190
`Sending an Attached File . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`190
`Receiving an Attached File . . . . . . . . . . . . . . . . . . . . . . . . . . .
`190
`
`

`

`xiv
`
`I n te r n e t : T h e C o m p I e t e R e f e r e n c e
`
`190
`191
`192
`
`202
`202
`204
`205
`
`207
`207
`208
`
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Hotmail
`. . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Sending an Attached File
`Receiving an Attached File . . . . . . . . . . . . . . . . . . . . . . . . . . .
`41 I 8 Fighting Spam, Sorting Mail, and A voiding
`E-mail Viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
`Controlling E-mail Volume and Reducing Spam . . . . . . . . . . . . . . .
`194
`What Can You Do About Spam? . . . . . . . . . . . . . . . . . . . . . .
`194
`Stopping Spammers
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`196
`Reporting Scams
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`196
`Avoiding Sending Spam . . . . . . . . . . . . . . . . . . . .. . . . . . . . .
`197
`The Advantages of Filtering E-mail
`. . . . . . . . . . . . . . . . . . . . . . . . . .
`198
`How Filtering Works
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`199
`Filtering Mailing List Messages . . . . . . . . . . . . . . . . . . . . . . .
`199
`Filtering Spam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`199
`Virus Security Issu es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`201
`Filtering Mail, Deleting Spam, and Defending Against Viruses
`in Outlook 2002 .. .. . . . . .... . . . . . .... ... .... .. . , . . . . . . . . .
`. . . . . . . . . . . . . . . . . . .
`Filtering Messages in Outlook 2002
`Deleting Junk E-mail in Outlook 2002
`. . . . . . . . . . . . . . . . .
`Configuring Outlook 2002 Against Viruses . . . . . . . . . . . . .
`Filtering Mail, Deleting Spam, and Defending Against Viruses
`in Outlook Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Filtering Messages in Outlook Express
`. . . . . . . . . . . . . . . .
`Configuring Outlook Express Against Viruses . . . . . . . . . .
`Filtering Mail, Deleting Spam, and Defending Against Viruses
`in Eudora
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Filtering Messages in Eudora . . . . . . . . . . . . . . . . . . . . . . . . .
`Avoiding Viruses with Eudora
`. . . . . . . . . . . . . . . . . . . . . . .
`Filtering Mail, Deleting Spam, and Defending Against Viruses
`in Netscape Messenger and Netscape Mail
`. . . . . . . . . . . . . . . . .
`Filtering Messages in Netscape Mail and Messenger
`. . . .
`Avoiding Viruses with Netscape Mail and Netscape
`Messenger
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Blocking Junk Mail in AOL
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Filtering Mail and Deleting Spam in Yahoo Mail . . . . . . . . . . . . . . .
`Filtering Messages in Yahoo Mail ... . . ·. . . . . . . . . . . . . . . .
`Yahoo's Junk Mail Spamguard . . . . . . . . . . . . . . . . . . . . . . .
`Scanning Files for Viruses with Yahoo Mail . . . . . . . . . . . .
`Filtering Mail and Deleting Spam in Hotmail . . . . . . . . . . . . . . . . . .
`Filtering Messages in Hotmail . . . . . . . . . . . . . . . . . . . . . . . .
`Deleting Junk Mail in Hotmail
`. . . . . . . . . . . . . . . . . . . . . . .
`Scann ing Files for Viruses w ith Hotmail . . . . . . . . . . . . . . .
`
`211
`211
`214
`
`214
`214
`
`215
`216
`217
`217
`217
`218
`218
`218
`218
`219
`
`

`

`Contents
`
`xv
`
`l:ffiiill
`.__-~-~~-- ChattlngJtn_d,,...c·o- n_f ___ erenclng on the Internet
`IIH 9 Online Chatting, Messaging, and Conferencing
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
`Concepts
`Forms of Chat, Messaging, and Conferencing
`. . . . . . . . . . . . . . . . .
`224
`E-mail Mailing Lists
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`224
`Usenet Newsgroups
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`226
`Internet Relay Chat (IRC) . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`226
`Web-Based Chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`226
`Web Discussion Boards
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`226
`AOL and CompuServe Chat Rooms . . . . . . . . . . . . . . . . . . .
`226
`Instant Messaging
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`227
`Online Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`227
`How Does Chat Work? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`228
`Identifying Yourself
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`228
`Topics, Newsgroups, Channels, and Rooms . . . . . . . . . . . .
`228
`Following the Discussion . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`228
`Chat and Conferencing Etiquette
`. . . . . . . . . . . . . . . . . . . . . . . . . . . .
`230
`Safety While Chatting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`232
`Ways to Use Chat Effectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`233
`II 10 E-mail Mailing Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 235
`FiJ1ding Interesting Mailing Lists
`. . . . . . . . . . . . . . . . . . . . . . . . . . . .
`236
`How Do Mailing Lists Work?
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`236
`Mailing List Types and Options
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`237
`Manually Managed Mailing Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`238
`List Server Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`238
`Using the Web to Communicate with a List Server . . . . . . . . . . . . .
`239
`The ListProc Web Interface
`. . . . . . . . . . . . . . . . . . . . . . . . . .
`239
`The LISTSERV Web Interface
`. . . . . . . . . . . . . . . . . . . . . .. .
`240
`The Lyris ListManager Web Interface
`. . . . . . . . . . . . . . . . .
`240
`The Mailman Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . .
`243
`The Majordomo Web Interface
`. . . . . . . . . . . . . . . . . . . . . . .
`244
`Proprietary Web Interfaces: Yahoo Groups and Topica
`. .
`245
`Using E-mail to Communicate with a List Server . . . . . . . . . . . . . . .
`246
`Management, List, and Administrator Addresses . . . . . . .
`247
`Common List Server Commands
`. . . . . . . . . . . . . . . . . . . . .
`248
`List Server Communication Problems
`. . . . . . . . . . . . . . . . .
`256
`Participating in Mailing Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`256
`Replying to List Messages
`. . . . . . . . . . . . . . . . . . . . . . . . . . .
`256
`Posting a New Message · . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`256
`Mailing List Dos and Don'ts
`. . . . . . . . . . . . . . . . . . . . . . . . .
`257
`
`

`

`xvi
`
`Internet: The Complete R