`PATENT TRIAL & APPEAL BOARD
`
`Jung et al.
`In re Patent of:
`8,831,557
`U.S. Patent No.:
`September 9, 2014
`Issue Date:
`Application No.: 13/590,483
`Filing Date:
`August 21, 2012
`Title:
`Method, System, and Mobile Communication Terminal for
`Performing Specific Function when Mobile Communication
`Terminal is Activated
`
`Jung et al.
`In re Patent of:
`9,633,373
`U.S. Patent No.:
`April 25, 2017
`Issue Date:
`Application No.: 14/848,156
`Filing Date:
`September 8, 2015
`Title:
`Activating Display and Performing Additional Function in
`Mobile Terminal with One-time User Input
`
`Jung et al.
`In re Patent of:
`9,779,419
`U.S. Patent No.:
`October 3, 2017
`Issue Date:
`Application No.: 14/848,191
`Filing Date:
`September 8, 2015
`Title:
`Activating Display and Performing User Authentication in
`Mobile Terminal with One-time User Input
`
`DECLARATION OF MICHAEL HULSE
`REGARDING iOS USER GUIDE
`
`I, Michael Hulse, declare as follows:
`
`Apple and Samsung Ex. 1004
`Apple Inc., Samsung Electronics Co., Ltd., and
`Samsung Electronics America, Inc. v. Firstface Co., Ltd.
`IPR2019-00611
`Page 00001
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`1.
`
`I am over the age of eighteen (18) and otherwise competent to make this
`
`Declaration. All statements herein made of my own knowledge are true, and all
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`statements herein made based on information and belief are believed to be true. I
`
`am not being compensated outside of my regular salary for my time in preparing
`
`this declaration. The opinions herein are my own, and I have no personal stake in
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`the outcome of the petitions for inter partes review filed against the above
`
`captioned patents or any related litigation or administrative proceeding.
`
`2.
`
`I am currently employed at Apple Inc. (“Apple”) and have worked at Apple
`
`since September 2, 2014.
`
`3.
`
`I am currently the Syndicated Support Content Program Manager and am
`
`responsible for support content that is published to AppleCare systems that
`
`AppleCare did not author. AppleCare is the organization within Apple that
`
`supplies customers with Product Support. Our systems
`
`include content
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`management systems (CMS) where we can add support content to have it
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`displayed on support.apple.com and advisor support systems like iLog, For
`
`example, I am responsible for making product User Guides available for public
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`access at Apple’s public Support site (reachable by using one of several URLs
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`including www.apple.com/support and the subdomains support.apple.com and
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`help.apple.com).
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`
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`IPR2019-00611 Page 00002
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`4.
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`I have been asked to explain the document having part number 019-1650 and
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`attached hereto as Attachment A, iPhone User Guide for iPhone OS 3.1 Software
`
`(Ex. 1007, “iOS 3.1 User Guide”), and, more specifically, when this document was
`
`distributed by Apple to interested members of the public. The iOS 3.1 User Guide
`
`attached as Attachment A is and has been available for download through Apple’s
`
`public Support site, and is a true and accurate copy of the iPhone User Guide for
`
`iPhone OS 3.1 Software that is saved in Apple’s archives.
`
`5.
`
`Although I was not employed at Apple when the iOS 3.1 User Guide was
`
`first supported,1 I am a custodian of the records that Apple relies upon in the
`
`regular course of business to track support-related workflow, and these records
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`extend back to April 7, 2008. Based on my current position and years of
`
`experience at Apple, and with the internal systems available to me (which were
`
`also in use in 2009), I can confirm that the iOS 3.1 User Guide was made available
`
`to the public by at least September 9, 2009.
`
`6.
`
`The iOS 3.1 User Guide is, as its title plainly states, the user guide for
`
`version 3.1 of iPhone OS (“iOS”), which is the name of an operating system
`
`utilized on Apple’s iPhone devices. The last page of the iOS 3.1 User Guide (see
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`Ex. 1007 at p. 217) has the text “© 2009 Apple Inc.” and “019-1650/2009-09.”
`
`
`1
`I was working at Dell in 2009, where I was responsible for product details
`pages for software and accessories.
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`
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`IPR2019-00611 Page 00003
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`2009 and 2009-09 indicate that the iOS 3.1 User Guide waslast revised by Apple
`
`in September 2009.
`
`confirm that the 10S 3.1 User Guide, having the part number 019-1650/2009-09,
`
`was published to the Apple Support site on September 9, 2009 at 8:39 PM GMT.
`
`—
`
`©
`
`Additionally, September 9, 2009 is the date that the 10S 3.1 software was
`
`released to the public, and the iOS 3.1 User Guide was published on the Apple
`
`IPR2019-00611 Page 00004
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`IPR2019-00611 Page 00004
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`
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`Support site to coincide with the iOS release. This was, and still is, the standard
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`practice at Apple with respect to publishing user guides so that users would have
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`same-day access to the user guides of the new software iPhone. Users seeking to
`
`access the guide online would have known that it was available for download
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`because it was immediately findable through the public Resources area of the
`
`Support site. The Manuals portion of the Support site organizes manuals by display
`
`date, so newly published User Guides are positioned at the top of the page and
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`would have been readily identifiable to members of the interested public to access
`
`the most current guides available. Of course, public search engines (e.g., Google)
`
`also index the Support site and identify content to facilitate retrieval of such
`
`information via search engine.
`
`10. Based upon the foregoing, I can attest that the iOS 3.1 User Guide was
`
`available to the public by at least September 9, 2009.
`
`
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`
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`IPR2019-00611 Page 00005
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`11.
`
`In signing this declaration, I understand that the declaration will be filed as
`
`evidence in review proceedings before the Patent Trial and Appeal Board of the
`
`U.S. Patent and Trademark Office. I acknowledge that I may be subject to cross-
`
`examination in the cases and that such cross-examination would take place within
`
`the United States. If cross-examination is required of me, I will appear for cross-
`
`examination within the United States during the time allotted for cross-
`
`examination.
`
`12.
`
`I hereby declare that all statements made herein of my own knowledge are
`
`true and that all statements made on information and belief are believed to be true;
`
`and further that these statements were made with the knowledge that willful false
`
`statements and the like so made are punishable by fine or imprisonment, or both,
`
`under Section 1001 of the Title 18 of the United States Code and that such willful
`
`false statements may jeopardize the results of these proceedings.
`
`
`
`
`
`Executed on: January 11th, 2019 _________________________
`
`Michael Hulse
`
`
`
`IPR2019-00611 Page 00006
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`
`
`
`
`ATTACHMENT
`ATTACHMENT
`A
`A
`
`
`
`
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`
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`IPR2019-00611 Page 00007
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`
`
`iPhone
`User Guide
`For iPhone OS 3.1 Software
`
`IPR2019-00611 Page 00008
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`
`
`Contents
`
`Chapter 1: Getting Started
`9
`Viewing the User Guide on iPhone
`9
`9 What You Need
`Activating iPhone
`10
`Installing the SIM Card
`10
`Registering iPhone
`10
`Setting Up iPhone Using VoiceOver
`11
`Syncing
`11
`16 Mail, Contacts, and Calendar Accounts
`Installing Configuration Profiles
`18
`19 Disconnecting iPhone from Your Computer
`
`20 Chapter 2: Basics
`iPhone at a Glance
`20
`23 Home Screen
`Buttons
`26
`Touchscreen
`28
`31 Onscreen Keyboard
`Searching
`37
`Voice Control
`38
`Stereo Headset
`39
`40 Connecting to the Internet
`Battery
`43
`Security Features
`45
`46 Cleaning iPhone
`Restarting and Resetting iPhone
`46
`
`47 Chapter 3: Phone
`Phone Calls
`47
`Visual Voicemail
`51
`54 Contacts
`Favorites
`54
`Ringtones and the Ring/Silent Switch
`54
`
`2
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`IPR2019-00611 Page 00009
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`55
`56
`
`Bluetooth Devices
`International Calls
`
`59 Chapter 4: Mail
`Setting Up Email Accounts
`59
`Sending Email
`59
`60 Checking and Reading Email
`Searching Email
`64
`64 Organizing Email
`
`66 Chapter 5: Safari
`Viewing Webpages
`66
`Searching the Web
`69
`Bookmarks
`69
`70 Web Clips
`
`71 Chapter 6: iPod
`71 Getting Music, Video, and More
`73 Music and Other Audio
`Videos
`81
`Setting a Sleep Timer
`84
`Changing the Browse Buttons
`85
`
`86 Chapter 7: Messages
`Sending and Receiving Messages
`86
`Sharing Photos and Videos
`88
`Sending Voice Memos
`88
`Editing Conversations
`89
`89 Using Contact Information and Links
`90 Managing Previews and Alerts
`
`91 Chapter 8: Calendar
`About Calendar
`91
`Syncing Calendars
`91
`Viewing Your Calendar
`92
`Searching Calendars
`93
`Subscribing to and Sharing Calendars
`93
`94 Adding Calendar Events to iPhone
`Responding to Meeting Invitations
`95
`96 Alerts
`
`97 Chapter 9: Photos
`97 About Photos
`Syncing Photos and Videos with Your Computer
`97
`
`Contents
`
`3
`
`IPR2019-00611 Page 00010
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`
`
`Viewing Photos and Videos
`98
`Slideshows
`99
`100 Sharing Photos and Videos
`102 Assigning a Photo to a Contact
`102 Wallpaper
`
`103 Chapter 10: Camera
`103 About Camera
`104 Taking Photos and Recording Videos
`105 Viewing and Sharing Photos and Videos
`105 Trimming Videos
`106 Uploading Photos and Videos to Your Computer
`
`107 Chapter 11: YouTube
`107 Finding and Viewing Videos
`108 Controlling Video Playback
`109 Managing Videos
`109 Getting More Information
`110 Using YouTube Account Features
`111 Changing the Browse Buttons
`111 Sending Videos to YouTube
`
`112 Chapter 12: Stocks
`112 Viewing Stock Quotes
`113 Getting More Information
`
`114 Chapter 13: Maps
`114 Finding and Viewing Locations
`119 Bookmarking Locations
`119 Getting Directions
`121 Showing Tra∑c Conditions
`121 Finding and Contacting Businesses
`
`123 Chapter 14: Weather
`123 Viewing Weather Summaries
`124 Getting More Weather Information
`
`125 Chapter 15: Voice Memos
`125 Recording Voice Memos
`126 Listening to Voice Memos
`127 Managing Voice Memos
`128 Trimming Voice Memos
`128 Sharing Voice Memos
`129 Syncing Voice Memos
`
`4
`
`Contents
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`IPR2019-00611 Page 00011
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`
`
`130 Chapter 16: Notes
`130 Writing and Reading Notes
`131 Searching Notes
`131 Emailing Notes
`131 Syncing Notes
`
`132 Chapter 17: Clock
`132 World Clocks
`133 Alarms
`133 Stopwatch
`134 Timer
`
`135 Chapter 18: Calculator
`135 Using the Calculator
`135 Standard Memory Functions
`136 Scientific Calculator Keys
`
`138 Chapter 19: Settings
`138 Airplane Mode
`139 Wi-Fi
`140 VPN
`140 Notifications
`141 Carrier
`141 Sounds and the Ring/Silent Switch
`142 Brightness
`142 Wallpaper
`142 General
`150 Mail, Contacts, Calendars
`153 Phone
`156 Safari
`157 Messages
`iPod
`158
`159 Photos
`159 Store
`159 Nike + iPod
`
`160 Chapter 20: iTunes Store
`160 About the iTunes Store
`161 Finding Music, Videos, and More
`162 Purchasing Ringtones
`162 Purchasing Music or Audiobooks
`163 Purchasing or Renting Videos
`164 Streaming or Downloading Podcasts
`
`Contents
`
`5
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`IPR2019-00611 Page 00012
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`
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`165 Checking Download Status
`165 Syncing Purchased Content
`165 Changing the Browse Buttons
`166 Viewing Account Information
`166 Verifying Purchases
`
`167 Chapter 21: App Store
`167 About the App Store
`167 Browsing and Searching
`Info Screen
`169
`170 Downloading Applications
`171 Deleting Applications
`171 Writing Reviews
`172 Updating Applications
`172 Syncing Purchased Applications
`
`173 Chapter 22: Compass
`173 Getting Compass Readings
`174 Compass and Maps
`
`176 Chapter 23: Contacts
`176 About Contacts
`176 Adding Contacts
`177 Searching Contacts
`178 Managing Contacts on iPhone
`
`180 Chapter 24: Nike + iPod
`180 Activating Nike + iPod
`181 Additional Nike + iPod Settings
`
`182 Chapter 25: Accessibility
`182 Accessibility Features
`183 VoiceOver
`189 Zoom
`190 White on Black
`190 Mono Audio
`190 Speak Auto-text
`191 Triple-click Home
`191 Closed Captioning and Other Helpful Features
`
`193 Appendix A: Troubleshooting
`193 Apple iPhone Support Site
`193 General
`iTunes and Syncing
`195
`
`6
`
`Contents
`
`IPR2019-00611 Page 00013
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`
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`196 Phone and Voicemail
`197 Safari, Text, Mail, and Contacts
`200 Sound, Music, and Video
`iTunes Stores
`201
`201 Removing the SIM Card
`202 Backing Up iPhone
`204 Updating and Restoring iPhone Software
`
`205 Appendix B: Other Resources
`205 Safety, Software, and Service Information
`206 Viewing the User Guide on iPhone
`206 Disposal and Recycling Information
`207 Apple and the Environment
`
`208
`
`Index
`
`Contents
`
`7
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`IPR2019-00611 Page 00014
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`IPR2019-00611 Page 00015
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`IPR2019-00611 Page 00015
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`
`
`Getting Started
`
`
`
`WARNING: To avoidinjury, read all operating instructions in this guide and
`safety information in the /Phone Important Product Information Guide at
`www.apple.com/support/manuals/iphone before using iPhone.
`
`Viewing the User Guide on iPhone
`The iPhone User Guide, optimized for viewing on iPhone,is available at
`help.apple.com/iphone.
`
`View the guide on iPhone:In Safari, tap AQ then tap the iPhone User Guide bookmark.
`
`Add aniconfor the guide to the Homescreen: When viewing the guide, tap +, then
`tap “Add to HomeScreen.”
`
`The iPhone User Guideis available in many languages.
`
`View the guidein a different language: Tap “Change Language’at the bottom of the
`screen on the main contents page, then choose the language you want.
`
`What You Need
`To use iPhone, you need:
`+ Awireless service plan with a carrier that provides iPhoneservice in your area
`
`+ A Mac or a PC with a USB 2.0 port and oneofthe following operating systems:
`
`+ Mac OS X version 10.4.11 or later; version 10.5.7 or later is required for syncing
`Notes andfor using iPhone as a modem
`+ Windows XP Home orProfessional with Service Pack 3 or later
`
`+ WindowsVista Home Premium,Business, Enterprise, or Ultimate edition
`
`+ Display resolution on your computerset to 1024 x 768 or higher
`
`+
`
`iTunes 8.2 orlater, available at www.itunes.com/download(iTunes9 or later required
`for certain features)
`
`* QuickTime7.6.2 orlater(for playing videos recorded by iPhone 3GS on your
`computer)
`
`IPR2019-00611 Page 00016
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`IPR2019-00611 Page 00016
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`
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`» An iTunes Store account(for purchases from the iTunes Store or App Store)
`
`+ An Internet connection for your computer (broadband recommended)
`
`Activating iPhone
`Before you can use any of iPhone's features, you must activate iPhone by signing up
`for a service plan with an iPhoneservice carrier in your area and registering iPhone
`with the network.
`
`Your iPhone may have beenactivated at the time of purchase.If it isn’t activated,
`contact youriPhoneretailer or cellular service provider.
`
`For more information about iPhone, go to www.apple.com/iphone.
`
`Installing the SIM Card
`If your SIM card wasnotpreinstalled, you mustinstall the SIM card before you can use
`iPhone.
`
`ain ==
`=~
`
`
`GO
`
`-_
`
`w
`
`Install the SIM card:
`
`Insert the end of the SIM eject tool into the hole on the SIM tray.
`
`Press firmly and pushit straight in until the tray pops out. If you don't have a SIM eject
`tool, you can use the end of a paperclip.
`
`Pull out the SIM tray and place the SIM card in thetray.
`
`The angled corner of the SIM ensuresthat the card fits only the correct wayin thetray.
`
`With the tray aligned as shown,carefully replace the SIM tray containing the SIM card
`in iPhone.
`
`Registering iPhone
`Registering iPhone with iTunes enables iTunesto identify your iPhone whenit’s
`connected to your computer and help you manageits contents. You can then sync
`information with your computer and media from iTunes, and create backups of
`iPhone's contents and settings. You can create an iTunes Store account, or specify an
`existing account, to enable purchases with iPhone. iTunes also records iPhone's serial
`numberin the event you needit for service or in case ofloss.
`
`Chapter 1 Getting Started
`
`IPR2019-00611 Page 00017
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`IPR2019-00611 Page 00017
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`
`
`Register iPhone:
`1 Download andinstall the latest version of iTunes from www.itunes.com/download.
`
`ConnectiPhoneto a USB 2.0 port on your Mac or PC using the cable that camewith
`iPhone.
`
`
`
`
`
`Follow the onscreeninstructionsin iTunes to register iPhone and sync iPhone with
`your contacts, calendars, and bookmarks on your computer, and with music,video,
`and other content from youriTuneslibrary.
`
`In the Set Up Your iPhone screen, select “Automatically sync contacts, calendars
`and bookmarks’ to configure those items to sync automatically when you connect
`iPhone to your computer. You can also customize yoursyncsettings in iTunes.
`See the following section.
`
`Setting Up iPhone Using VoiceOver
`If you're visually impaired, VoiceOver (available only on iPhone 3GS) can help youset
`up iPhone withouta sighted assistant. VoiceOver describes aloud what appears on
`the screen, so you can use iPhonewithoutseeing it. When you connect iPhone to
`your computer, iTunes detects whether you're using a compatible screen reader on
`your computer, such as VoiceOver on a Mac or GW Micro Window-Eyes on a PC, and
`automatically enables VoiceOver on iPhone.A sighted user can also enable VoiceOver
`on iPhonefor you, using Accessibility settings. See “Using VoiceOver” on page 187.
`
`Note: VoiceOverisn’t available in all languages.
`
`Syncing
`With iPhone, you can have easy access to important information on your computer,
`including your contacts, calendars, and even your browser bookmarks,as well as to
`music, video, and other content in your iTuneslibrary.
`
`About Syncing
`Syncing copies information and content between iPhone and your computer, keeping
`it current and up-to-date, whether you make changeson iPhone or on your computer.
`
`Chapter 1 Getting Started
`
`1
`
`IPR2019-00611 Page 00018
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`IPR2019-00611 Page 00018
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`
`
`iTunes lets you specify the information and content on your computer that you want
`to sync with iPhone. By default, iTunes syncs automatically with iPhone whenever you
`connect iPhone to your computer.
`
`You can also set up iPhone to sync your MobileMe and Microsoft Exchange accounts,
`over the air. See “Mail, Contacts, and Calendar Accounts” on page 16.
`
`Syncing with iTunes
`You can set iTunes to sync any or all of the following:
`Contacts—names, phone numbers, addresses, email addresses, and more
`•
`Calendars—appointments and events
`•
`Email account settings
`•
`Webpage bookmarks
`•
`Notes (requires Mac OS X version 10.5.7 or later on a Mac, or Microsoft Outlook 2003
`•
`or 2007 on a PC)
`Ringtones
`Music and audiobooks
`Photos and videos (in your computer’s photo application or folder)
`iTunes U collections
`Podcasts
`Movies, TV shows, and music videos
`Applications downloaded from the iTunes Store
`
`•
`•
`•
`•
`•
`•
`•
`
`You can adjust sync settings whenever iPhone is connected to your computer.
`
`Ringtones, music, audiobooks, podcasts, iTunes U collections, videos, and applications
`can be synced from your iTunes library. If you don’t already have content in iTunes,
`the iTunes Store (available in some countries) makes it easy to preview and download
`content to iTunes. You can also add music to your iTunes library from your CDs. To
`learn about iTunes and the iTunes Store, open iTunes and choose Help > iTunes Help.
`
`Contacts, calendars, notes, and webpage bookmarks are synced with applications
`on your computer, as described in the following section. Contacts and calendars are
`synced both ways between your computer and iPhone. New entries or changes you
`make on iPhone are synced to your computer, and vice versa. Notes and webpage
`bookmarks are also synced both ways. Photos and videos (Mac only) can be synced
`from an application or from a folder.
`
`Email account settings are synced only from your computer’s email application to
`iPhone. This allows you to customize your email accounts on iPhone without a∂ecting
`email account settings on your computer.
`
`12
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`Chapter 1 Getting Started
`
`IPR2019-00611 Page 00019
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`
`
`Note: You can also set up email accounts directly on iPhone. See “Mail, Contacts, and
`Calendar Accounts.”
`
`Purchases you make on iPhone in the iTunes Store or the App Store are synced back
`to your iTunes library. You can also purchase or download content and applications
`directly from the iTunes Store on your computer, and then sync them to iPhone.
`
`You can set iPhone to sync with only a portion of what’s on your computer.
`For example, you might want to sync only a group of contacts from your address
`book, or only unwatched video podcasts.
`
`Important: You should be logged in to your own computer user account before
`connecting iPhone.
`
`Set up iTunes syncing:
`1 Connect iPhone to your computer, and open iTunes (if it doesn’t open automatically).
`2 In iTunes, select iPhone in the sidebar.
`3 Configure the sync settings in each of the settings panes.
`See the following section for descriptions of the panes.
`4 Click Apply in the lower-right corner of the screen.
`By default, “Automatically sync when this iPhone is connected” is selected.
`
`iPhone Settings Panes in iTunes
`The following sections provide an overview of each of the iPhone settings panes.
`For more information, open iTunes and choose Help > iTunes Help.
`
`Summary Pane
`Select “Automatically sync when this iPhone is connected” to have iTunes sync iPhone
`automatically whenever you connect it to your computer. Deselect this option if you
`want to sync only by clicking the Sync button in iTunes. For more information about
`preventing automatic syncing, see “Preventing Automatic Syncing” on page 15.
`
`Chapter 1 Getting Started
`
`13
`
`IPR2019-00611 Page 00020
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`
`
`Select “Sync only checked songs and videos” if you want iTunes to skip unchecked
`items in your iTunes library when syncing.
`
`Select “Manually manage music and videos” to turn o∂ automatic syncing in the Music
`and Video settings panes. See “Manually Managing Content” on page 72.
`
`Select “Encrypt iPhone backup” if you want to encrypt the information stored on your
`computer when iTunes makes a backup. Encrypted backups are indicated by a padlock
`icon, and a password is required to restore the information to iPhone. See “Backing Up
`iPhone” on page 202.
`
`Click Configure Universal Access to turn on Accessibility features (available only on
`iPhone 3GS). See Chapter 25, “Accessibility,” on page 182.
`
`Info Pane
`The Info pane lets you configure the sync settings for your contacts, calendars, email
`accounts, and web browser.
`Contacts
`•
`Sync contacts with applications such as Mac OS X Address Book, Yahoo! Address
`Book, and Google Contacts on a Mac, or with Yahoo! Address Book, Google Contacts,
`Windows Address Book (Outlook Express), Windows Vista Contacts, or Microsoft
`Outlook 2003 or 2007 on a PC. (On a Mac, you can sync contacts with multiple
`applications. On a PC, you can sync contacts with only one application at a time.)
`If you sync with Yahoo! Address Book, you only need to click Configure to enter your
`new login information when you change your Yahoo! ID or password after you’ve
`set up syncing.
`Calendars
`Sync calendars from applications such as iCal on a Mac, or from Microsoft Outlook
`2003 or 2007 on a PC. (On a Mac, you can sync calendars with multiple applications.
`On a PC, you can sync calendars with only one application at a time.)
`Mail Accounts
`Sync email account settings from Mail on a Mac, and from Microsoft Outlook 2003
`or 2007 or Outlook Express on a PC. Account settings are transferred only from your
`computer to iPhone. Changes you make to an email account on iPhone don’t a∂ect
`the account on your computer.
`Note: The password for your Yahoo! email account isn’t saved on your computer,
`so it can’t be synced and must be entered on iPhone. In Settings, choose “Mail,
`Contacts, Calendars,” tap your Yahoo! account, and enter the password.
`Web Browser
`You can sync bookmarks on iPhone with Safari on a Mac, or with Safari or Microsoft
`Internet Explorer on a PC.
`
`•
`
`•
`
`•
`
`14
`
`Chapter 1 Getting Started
`
`IPR2019-00611 Page 00021
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`
`
`•
`
`•
`
`Notes
`Sync notes in the Notes application on iPhone with notes in Mail on a Mac or with
`Microsoft Outlook 2003 or 2007 on a PC. (On a Mac, you must have Mac OS version
`10.5.7 or later installed to sync notes.)
`Advanced
`These options let you replace the information on iPhone with the information on
`your computer during the next sync.
`
`Applications Pane
`Use the Applications pane to specify which App Store applications to sync on
`iPhone, or to arrange your Home screen (requires iTunes 9 or later). Any applications
`downloaded directly to iPhone are automatically backed up to your iTunes library
`when you sync. If you manually delete an application on iPhone, you can reinstall it
`from this pane as long as it was previously synced.
`
`Ringtones Pane
`Use the Ringtones pane to select the ringtones you want to sync to iPhone.
`
`Music, Movies, TV Shows, Podcasts, and iTunes U Panes
`Use these panes to specify the media you want to sync. You can sync all music, movies,
`TV shows, podcasts, and iTunes U collections, or select the content you want on
`iPhone.
`
`If you want to watch rented movies on iPhone, transfer them to iPhone using the
`Movies pane in iTunes.
`
`If there’s not enough room on iPhone for all the media you’ve specified, iTunes can
`create a special playlist and set it to sync with iPhone.
`
`Note: The iTunes U pane appears only in iTunes 9 or later. In earlier versions of iTunes,
`iTunes U content appeared in the Podcasts pane.
`
`Photos Pane
`You can sync photos and videos (Mac only, iTunes 9 required) with iPhoto 4.0.3 or later,
`or Aperture on a Mac; or with Adobe Photoshop Elements 3.0 or later on a PC. You can
`also sync photos and videos in any folder on your computer that contains images.
`
`Preventing Automatic Syncing
`You can prevent iPhone from syncing automatically when you connect iPhone to a
`computer other than the one you usually sync with.
`Turn o∂ automatic syncing for iPhone: Connect iPhone to your computer. In iTunes,
`select iPhone in the sidebar, then click the Summary tab. Deselect “Automatically sync
`when this iPhone is connected.” You can still sync by clicking the Sync button.
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`Prevent automatic syncing for all iPhones and iPods: In iTunes choose iTunes >
`Preferences (on a Mac) or Edit > Preferences (on a PC), click Devices, and select “Disable
`automatic syncing for all iPhones and iPods.”
`
`If this checkbox is selected, iPhone won’t sync automatically, even if “Automatically
`sync when this iPhone is connected” is selected in the Summary pane.
`Prevent automatic syncing one time, without changing settings: Open iTunes,
`connect iPhone to your computer, then press and hold Command-Option (on a Mac)
`or Shift-Control (on a PC) until you see iPhone appear in the sidebar.
`Sync manually: In iTunes, select iPhone in the sidebar, then click Sync in the bottom-
`right corner of the window. Or, if you’ve changed any sync settings, click Apply.
`
`Mail, Contacts, and Calendar Accounts
`iPhone works with MobileMe, Microsoft Exchange, and many of the most popular
`email systems.
`
`Setting Up Accounts
`MobileMe and Microsoft Exchange provide not only email, but contact and calendar
`information that can be synced to iPhone automatically, over the air. MobileMe can
`also sync your bookmarks on iPhone with Safari on a Mac, or with Safari or Microsoft
`Internet Explorer on a PC. You set up MobileMe, Exchange, and other email accounts
`directly on iPhone.
`
`iPhone uses the Exchange ActiveSync protocol to sync email, calendars, and contacts
`with the following versions of Microsoft Exchange:
`Exchange Server 2003 Service Pack 2
`•
`Exchange Server 2007 Service Pack 1
`•
`
`For many popular email accounts, iPhone automatically enters most of the settings
`for you.
`
`If you don’t already have an email account, you can get a free account online at
`www.yahoo.com, www.google.com, or www.aol.com. You can also try MobileMe,
`free for 60 days. Go to www.me.com.
`
`
`
`
`
`Set up an account on iPhone:
`1 From the iPhone Home screen, tap Settings.
`2 Tap “Mail, Contacts, Calendars,” then tap Add Account.
`3 Tap an account type:
`Microsoft Exchange
`•
`MobileMe
`•
`Google email
`•
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`Yahoo! Mail
`•
`AOL
`•
`Other
`•
`4 Enter your account information and tap Save.
`Your service provider or system administrator can provide the account settings you
`need.
`Exchange accounts: Enter your complete email address, domain (optional), user name,
`password, and a description. The description can be whatever you like.
`iPhone supports Microsoft’s Autodiscovery service, which uses your user name and
`password to determine the address of the Exchange server. If the server’s address
`can’t be determined, you’re asked to enter it. (Enter the complete address in the Server
`field.) Once you connect to the Exchange server, you may be prompted to change your
`passcode to match the policies set on the server.
`5 If you’re setting up a MobileMe or Microsoft Exchange account, tap the items you want
`to use on iPhone—mail, contacts, calendars, and bookmarks (MobileMe only).
`MobileMe includes the Find My iPhone feature that helps you locate iPhone if it’s been
`lost or stolen, and remotely lock, set a passcode, or erase the information on iPhone if
`necessary. See “Security Features” on page 45.
`If you enable Find My iPhone for your MobileMe account, make sure that Push is
`turned on for Fetch New Data. In Settings, choose “Mail, Contacts, Calendars” > Fetch
`New Data, and if Push is o∂, tap to turn it on.
`For Exchange accounts, you can set how many days of email you want to sync to
`iPhone.
`If you already have contact or calendar information on iPhone when you enable the
`account, iPhone asks what you want to do with existing information on iPhone. You
`can choose to merge the existing data into your MobileMe or Exchange account. If
`you don’t merge the data, you can choose to keep it in a separate account on iPhone
`(the account is labeled “On My iPhone”), or delete it. Existing bookmarks can only be
`merged or deleted.
`Similarly, when you disable contacts or calendars in an MobileMe or Exchange account,
`or if you delete an account, iPhone asks if you want to keep information or delete it.
`
`You can add contacts using an LDAP account if your company or organization
`supports it. See “Adding Contacts” on page 176.
`
`You can subscribe to CalDAV or iCal (.ics) calendars. See “Subscribing to and Sharing
`Calendars” on page 93.
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`Push Accounts
`MobileMe, Microsoft Exchange, and Yahoo! Mail are known as “push” accounts. When
`new information is available, such as the arrival of an email message, the information
`is automatically delivered (pushed) to iPhone. (In contrast, “fetch” services require your
`email software to periodically check with your service provider to see if new messages
`have arrived, and then request them to be delivered.) MobileMe and Exchange also
`use push to sync your contacts, calendars, and bookmarks (MobileMe only) if you have
`those items selected in the account settings.
`
`Synced information is transferred automatically over your wireless connection; you
`don’t need to connect iPhone to your computer to sync. If you don’t have a cellular
`connection, iPhone can receive pushed data over a Wi-Fi connection when iPhone is
`awake (the screen is on, or iPhone is connected to your computer or a power adapter).
`
`Installing Configuration Profiles
`If you’re in an enterprise environment, you may be able to set up accounts and
`other items on iPhone by installing a configuration profile. Configuration profiles
`provide a way for system administrators to quickly set up your iPhone to work with
`the information systems at your company, school, or organization. For example, a
`configuration profile might set up your iPhone to access the Microsoft Exchange
`servers at work, enabling iPhone to access your Exchange email, calendars, and
`contacts.
`
`Configuration profiles can configure multiple settings on iPhone all at once. For
`example, a configuration profile can set up your Microsoft Exchange account, VPN
`account, and certificates for secure access to your company’s network and information.
`A configuration profile may turn on the Passcode Lock, requiring you to create and
`enter a passcode for using iPhone.
`
`Your system administrator may distribute configuration profiles by email or by putting
`them on a secure webpage. A system administrator may also install a configuration
`profile directly on iPhone for you.
`
`Install a configuration profile:
`1 Using iPhone, open the email message or download the configuration profile from the
`website provided by your system administrator.
`2 When the configuration profile opens, tap Install.
`3 Enter passwords and other information as requested.
`
`Important: You may be asked to verify that the configuration profile is trusted. If in
`doubt, consult your system administrator before installing a configuration profile.
`
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`Settings provided by a configuration profile cannot be altered. If you want to change
`these settings, you must first remove the configur