`
`{(3l'lEI
`
`“K
`
`Want a raise?
`t;
`It managers share the dos and
`xii-J
`donts of asking for one 71.};
`
`llill it now!
`
`Put project management out of its
`
`IT labor pool. Follows page 60
`
`misery PeterG. W. Keen writes 64 It's time to restock the global
`TEllWlllllll
`COMP“
`
`The World' 5 Technology Newspaper
`www.computerworld.com
`December 1, 1998 - Vol. 32 - No, 49 - S4tCopy
`
`CU
`
`I995
`
`Grocer trips over SAP
`
`EARLY-RELEASE R/3 STYMIES SYSTEM PERFORMANCE
`By Craig Stedmon
`problems since going live with
`an early-release version of SAP
`Retail 4.0 in October.
`CSU executives last week said
`
`Delta flies middleiiare
`beyond its expectations
`
`By Robert L. Schcier
`
`MARK WHITNEY and Larry Lock-
`ett had extra reason to be grate-
`ful this Thanksgiving,
`A new passenger boarding
`system worked as planned dur-
`ing the holiday — even though
`a crucial bug fix from IBM ar-
`rived too late to install before
`
`
`
`5 i;3
`
`the 'l'hanksgiving travel crunch.
`That’s good news for Delta
`Air Lines Inc. because the ap.
`plication — which relied on
`Whitney and Lockett’s messagv
`ing infrastructure — automati-
`cally updates gate agents with
`crucial
`information.
`such as
`Delta's Mark Whitney: "We
`would rather buy something off
`when a connecting flight touch-
`the shelf" than devote staff to
`es down or when another agent
`Delta. page 33
`proprietary mlddleware upkeep
`
`
`Boeing layoffs sidestep IT
`
`Byjoilrumor Vijayon
`and Thomas Hoffman
`
`restructuring
`he major
`that The Boeing Co. an-
`nounced last week will mean
`thousands of layoffs — but
`probably not in information
`technology areas.
`That’s because the S56 bil-
`lion aerospace giant is con-
`solidating 400 computer sys-
`tems
`in
`its
`commercial
`
`aircraft division in a massive
`overhaul of its manufacturing
`processes.
`is
`Seattle-based Boeing
`counting on such technology
`projects to turn its fortunes
`around. So it's likely to leave
`its 7,000-person lT group in-
`tact, said IT and aircraft in-
`dustry analysts.
`“They've been basically op-
`erating their plants on 19705
`Boeing, page 88
`
`
`
`Cfl
`
`Exxon/Mobil
`sets up mega
`SAP project
`
`
`Byjuliu King and Kim S. Nash
`
`billion
`$75
`EXXON Goran’s
`takeover of Mobil Corp. will
`create the world’s largest corpo-
`ration and what could be the
`world‘s largest SAP systems in-
`tegration project.
`But combining the two com-
`panies' processes into a single.
`enterprise SAP system is just
`one of several critical informa-
`tion technology projects.
`The merger of the two oil
`giants also is expected to yield
`cost savings in the billions, but
`pinpointing IT’S contribution to
`that financial bonanza remains
`
`a puzzling prospect at best.
`The reason: Alter consolidat-
`
`ing data centers and redundant
`networks. there isn‘t a lot left to
`cut from either company’s al-
`ready lean IT organization.
`The IT groups "at both com-
`panies already have cut costs
`significantly and become very
`ellicient operations, so you real—
`ly wouldn’t expect there to be
`much left
`to cut." said David
`Merger, page 89
`
`: llEIIINHIEIHHEHHHHIIIHIIHHIEIEIEIIEEIEHE
`o.
`SBxBBJt-‘nt setasaeesens—DIGIT 53766
`W 3537’96UIU975UIBQEW NOU 99
`6‘91
`13?.21
`a UHIU DF NISCONSIN
`see
`“‘ BUSINESS LIBRnRv
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`sans-1324
`
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`
`116
`
`e,
`5.1”»:
`c
`11;") ,f‘.-‘.7‘.(
`SUSS-55‘
`Univ...o_l Wiscons in Mtodason
`
`A secouo RETAILER in the gro-
`cery industry is having major
`problems
`installing a
`retail-
`specific version of SAP AG’s
`Rf} application software, Com-
`puterwortd has learned.
`Corporacion de Supermerca-
`dos Unidos. a San lose. Costa
`Rica, company that runs about
`too grocery stores in Central
`America. has been wrestling
`with multiple
`performance
`
`
`than we ever expected." said
`Hugo Pereira. SAP project man-
`ager at CSU. As a result. he
`added, the retailer has had to
`slow the rollout and could ex‘
`ceed its SB? million project [and
`get by as much as $2 million.
`Raul
`Vejar.
`SAIJ's managing
`director for Mexico
`and Central Ameri-
`ca. said many of
`the
`problems
`at
`CSU stem from its
`use of the early re-
`lease ol‘SAP Retail 4.0. instead
`of the production version that
`became available last summer.
`The production version “is
`the one that we want our cus-
`
`Uploading daily
`sales reports
`for 78 stores
`takes at least
`
`40 hours.
`
`the problems have slowed down
`key business tasks
`such as processing
`merchandise orders
`from stores, report-
`ing their daily sales
`and shipping goodsv‘
`from the
`compa-
`ny s central ware
`house. That
`in turn is forcing
`CSL" to assign teams of workers
`to manually clear transactions
`around-the-clock and then to
`
`clean up incorrect data pro-
`duced by all the manual work.
`“We knew we were working
`with a new system that still had
`bugs, but
`this is much more
`
`tomers to go live with." Veiar
`said. and upgrading to that
`“hopefully will take care ofmost
`SAP. page 89
`
`In their holy guest for
`businessllT alignment.
`many companies require IT
`people to spend some time
`
`WALKING
`the WALK
`working alongside cashiers, field technicians and other front-
`line employees, senior editor Kathleen Melymuka reports. Done
`right, it gives IT professionals a clear view of what end users
`really need from their systems, such as faster response times.
`Done wrong. it's a useless chemise that
`can disrupt service to customers.
`
`
`
`”on:\IIli
`
`
`"When you go out to the users. you see the pressure they're under." says
`Lynda Lockwood tlelt]. IS manager for merchandising at The Home Depot Inc.
`
`LGE Exhibit-1005/Page 1 of 5
`LGE V. Uniloc
`
`LGE Exhibit-1005/Page 1 of 5
`LGE v. Uniloc
`
`

`

`SHZN
`
`
`
`
`
`
`iwww.computerworld.comi December 7.1993 Computerworld
`
`:1 ,
`
`News summary for senior managers
`
`lThe Exxon/Mobil merger may create the biggest SAP
`implementation ever, as the two try to merge separate
`ERP systems. Both companies run very lean IT organi-
`zations, however, and year 2000 is looming, so re-
`sources for the systems merger may be scarce. After
`2001, analysts expect the joint company to pare down
`lT again. In the meantime, it may retire many techies
`and rehire them as consultants, analysts said. Page ‘I
`
`The Net is making seller and
`buyer relationships three-dimen-
`sional. Net Future. by Chuck
`Martin. In Depth. page 69
`
`Just for Feet's Brandon Scordi-
`Jini. Sun's new technology. will
`let users plug devices into a net- no and David Meany say an in-
`tranet helped earn record prof-
`work and immediately start
`work. Quickstudy. page 29
`its. Internet. page 45
`
`In this issue
`
`Web sales Iinaily payr off for some.
`while promising new channels for utilities.
`
`A growing number of mainstream
`retailers say their Web stores are becom-
`ing profitable.
`
`Gates argues that Windows’ dominance
`is at risk; users hedge lava bets.
`
`Jove took center stage in the Mi-
`crosoft antitrust case last week.
`
`Sun' ouerhauls java. but users don‘t ex-
`pect an explosive migration to the new
`developer's tool kit.
`
`IT managers worry about Wireless
`Palm, mobile workers and security.
`
`flamers lean on data mining and other
`techniques to get customers to save. not
`invest in stocks.
`
`OPINION
`
`Competitors shrink from competing
`with Microsoft. limiting user choice.
`David Moschella contends.
`
`User groups weaken. reducing the
`clout customers have with IT vendors.
`Andrew Borts warns.
`
`14
`
`33
`
`Project management is just getting in
`the way. Peter G. W. Keen charges.
`
`QUICKSTUDY
`
`29
`
`JInI: Java-hosed interface designed
`to link networked devices easily.
`
`TECHNICAL SECTIONS
`
`CORPORATE STRATEGIES
`
`41
`
`ClOs Illl'l'er on whether outsourcing
`frees them up or locks them in.
`
`41
`
`45
`
`45
`
`49
`
`Cessna started its year 2000 fix three
`years ago; now it's worried about whether
`the FAA and others will be ready.
`
`INTERNET callllERCE
`Slte launches private auctions for cor-
`porate customers. saving customers an
`average of15%.
`
`Sneaker vendor races to keep store
`shelves up-to-date, with intranet-based
`order-fulfillment system.
`THE ENTERPRISE IIET'IOIIK
`
`SIM user Integrates with IP netiiiorks.
`then has to do it again following merger.
`SOFTUIRE
`
`Record lebel presses flexible
`distribution to reduce inventory costs.
`
`IBM Java tool delivers heavrduty
`development capabilities for teams.
`SERVERS I'- PCs
`
`Smell tapes speed check-image
`retrieval for bank without the costs of
`
`optical storage.
`
`FEATURES
`
`Ill DEPTH
`
`Book excerpt from Chuck Martin‘s Net
`Future.
`
`HANAGIRG
`
`IT people learn users' concerns by
`walkingin their shoes.
`
`Software warranties fall to protect
`most users; here are tips on real security.
`REVIEW CENTER
`
`HTML tools range from the simple to
`the complex — here’s how they work.
`
`CAREERS
`
`IT managers provide tips on how to
`ask for a raise.
`
`60
`
`62
`
`71
`
`YEAR 2000
`
`Contractor wins suit over who has to pay
`to replace noncompliant systems. 20
`
`Users express confidence in their own
`readiness but doubt partners. 20
`
`ETC.
`
`Company index#_83
`Editorial { Letters —____32
`How to contact CW
`87
`Inside Lines
`90
`Stock Ticker __—86
`
`
`
`
`ISAP’s retail version of Rig is
`causing fits at a Costa Rican
`grocery chain. which may see
`its planned $7 million rollout
`hit 59 million. Orders. reports
`and distribution fiinctions are
`
`slow. forcing the company to
`clear transactions manually.
`which introduces more errors.
`
`SAP is working on problems
`but said beta software is part
`ofthe cause. A U.S. chain had
`similar problems. prompting it
`to shelve the project. but others
`have dealt with bugs and re-
`covered. Pagei
`
`I Many companies find that
`putting IT people in the iobs
`of end users for a while helps
`them learn how to tune
`technology for business. But if
`it‘s done wrong, the technology
`people can get in the wayI hin-
`dering the process they're sup-
`posed to help. Done right. it
`provides insight on the little
`things — such as how a
`spreadsheet looks —— that make
`a big difference to end users.
`Page 60
`
`lSurveys and ClOs both say
`the role of the top corporate
`technologist is becoming more
`focused on the business. But
`
`the executive suite; others think
`long-term deals will hinder their
`ability to respond to business
`changes. Page 41
`
`I FreeMarkets OnLine is apply-
`ing online-auction technology to
`the traditional corporate bid-
`ding practice. It helps manufac-
`turers put requests for propos-
`als online and lines up sup-
`pliers. Users say they save on
`supplies but acknowledge that
`some large suppliers resist
`what can become an electronic
`
`bidding war. Page 45
`
`lCessna started its year 2000
`repair work in 1995 and has a
`solid remediation plan in place
`this year. Program manager
`Sandy Gieber says he’s worried
`about how prepared the FM
`and Cessna's partners are, but
`he adds that the company will
`keep operating right through
`the deadline. "The world isn't
`
`going to end jam. 1. zooo," he
`says. Page 41
`
`lHalfof all nonbusiness bank
`accounts are unprofitable to the
`bank. And more consumers are
`
`putting money into mutual
`funds and other nonbank
`
`investments. To improve that
`picture, banks are using data
`ClOs are split on the value of
`mining and other techniques to
`outsourcing —— oft-cited as a
`identify and cater to their most
`panacea for the business-
`focused CIO. Some think it will
`profitable customers and figure
`out how to cut the cost of serv-
`off-load mundane work to help
`ing the rest. Page 14
`them hob-nob and strategize in
`
`
`
`
`Ifso. check out our online resources
`www.computenvorid.com/more
`
`LGE EXhibit-lOOS/Page 2 of 5
`
`LGE Exhibit-1005/Page 2 of 5
`
`

`

`[www.cornputerworld.coml
`
`December 7,1998 Computerworld
`
`turned on the production ver-
`sion of SAP Retail 4.0 in Sep-
`tember. using the same mix of
`a Windows NT server and an
`Oracle Corp. database that CSU
`has installed.
`M]Designs ran into "some
`minor performance issues. but
`those were resolved quickly and
`were just a matter of tuning,”
`said Colby Springer. CIO at the
`chain of 57 arts and crafts sup-
`ply stores based in Coppell.
`Texas. “We're surviving quite
`well.”
`On the other hand. CSU still
`is running its old homegrown
`ASj'400 applications in tandem
`with SAP Retail. That. along
`with all the manual work that
`employees are doing, “has cre-
`ated a very negative environ-
`ment around SAP" within the
`
`Grocer
`
`CLO.” T lfllliLEEDerPA G E 1
`
`.
`
`of the issues" at CSU. But he
`added that SAP's German de-
`
`velopment labs also are working
`to for additional problems for
`the retailer. Those fixes are due
`to be finished next month.
`CSU’s difficulties follow an
`October decision by Nash Finch
`Co.. a Minneapolis-based food
`wholesaler and supermarket op-
`erator, to shelve most of its $76
`million SAP project after devel-
`opment delays made it impossi-
`ble to install
`the software in
`time for 2000 ]CW, Nov. 2].
`SAP is making a big pitch to
`retailers. which have much
`more complex processing needs
`than the manufacturers that are
`
`ng’s main audience. But only
`two US. companies have gone
`live with SAP Retail
`thus far,
`and CSU is the first user in
`Central America.
`CSU officials said they went
`live with the early-release soft-
`ware to get SAP Retail installed
`in time for the holiday season
`and the start of the company’s
`new fiscal year in October, The
`retailer isn't convinced yet that
`the production release of SAP
`Retail 4.0 will solve all of its
`problems. they added,
`Iim Shepherd. an analyst at
`AMR Research Inc. in Boston.
`said the so—called first customer
`
`shipment release that CSU in-
`stalled is akin to beta-test code
`for SAP.
`
`
`
`
`Experienced R133 shops start
`running real applications on
`such releases “all the time, but
`it’s unquestionably a risky thing
`for a brand-new user to do."
`
`company, said Pablo Garro. who
`represents CSU’s logistics cle-
`partmerit on the project team.
`Uploading daily sales data in-
`to R3 takes as long as an hour
`per store. too much time for a
`company with 78 stores
`in
`Costa Rica alone. said Sergio
`Ortiz, a project team member
`who works in store operations
`at CSU. As a result, the compa—
`ny’s corporate databases “just
`aren’t getting updated,” he said.
`CSU has stopped installing
`SAP Retail at stores for now.
`Ortiz said, The company also
`put off going live with SAP's
`product replenishment and pro-
`motions modules, and Pereira
`said it may temporarily stop
`processing payments to suppli-
`ers on Rf3 and go back to the
`ASf400 instead of shuttling
`data between the two systems.
`“We’re still convinced we can
`By merging, Exxon and Mobil
`take this on, but we're con-
`hope to form back-office sys-
`cerned that other people in the
`tems that are just as efficient,
`company aren‘t as supportive
`Shepherd said. And the un-
`Taylor said. “It is the only way
`anymore.” Garro said.
`for [energy companies] to sur-
`proven nature of SAP's retail
`“At
`the lower
`levels, we’re
`technology “further complicates
`vive. Driving down internal
`costs is a dire mandate for the
`worried that people are losing
`things" for CSU, he said.
`faith.” he saidJI
`U.S. retailer MJDesigns inc.
`industry.” El
`
`
`the reality is that their project
`slate is full, and they don’t have
`the ability to let people go.
`They’re also creating a brand-
`new, huge project in systems in-
`tegration with SAP. This could
`potentially compromise other
`big projects." Brunsman said.
`It’s only after that integration
`is completed — probably in
`2001 — that
`the IT employ-
`ment
`picture will
`change,
`analysts said.
`1T employees
`Then. Fewer
`resulting in
`will be needed,
`a combined IT organization
`about the same size of Exxon’s
`current 1T group. Officials at
`Exxon and Mobil declined inter—
`view requests.
`“What we'll see during the in-
`tegration period is a lot of [IT]
`people being offered early re-
`tirement,
`then hired back as
`consultants" until the integra-
`tion work is finished, said Mike
`Weiner. an energy industry ana-
`lyst at Computer Sciences Corp.
`in Boston.
`
`
`Exxon/Mobil
`
`MAJOR SYSTEMS AT EXXON AND MOBIL
`
`CO H TIMLERQM _ PAG E_1_
`
`Burkett. president of Compass
`America lnc.. an IT perfor-
`mance consultancy based in Re-
`ston. Va.
`
`Mobil. for example, took a big
`hit in 1995. losing 30% ofits IT
`staff as part of a companywide
`restructuring designed to save
`$1 billion. Exxon, meanwhile.
`has been on a cost-cutting binge
`since the midA198os. Now it’s
`banking on saving $2.8 billion
`as part ofthe. Mobil takeover. as
`it cuts 9.000 jobs. closes offices
`and shares technology.
`Meanwhile, the combined oil
`behemoth will face enormous
`
`systems and cultural integration
`challenges. They include merg-
`ing separate SAP software sys-
`tems to support
`a combined
`global operation with annual
`revenue of more than $203
`billion, Last year, Mobil and
`Exxon together employed about
`122.000 workers.
`"There's going to be an awful
`lot of work doing SAP-to-SAP
`implementation,” said Howard
`Anderson. president of The
`Yankee Group. an IT consulting
`firm in Boston.
`Exxon is further along with
`its SAP implementation, which
`began in 1994. Mobil was due
`to begin its SAP project
`last
`month and complete it by the
`middle of next year, according
`to a luly press release from
`SAP.
`
`BUSY, BUSY
`Exxon and Mobil “also have to
`deal with the fact that almost
`
`Oracle databases
`
`SAP 9,-3.3 in the U.S.
`.I. D. Edwards ERP in Asia.
`Australia, South America
`and other regions
`
`Pec-pleSoft hu man
`resources
`
`Microsoft Web brcnnse-rs
`and servers
`
`Oracle databases
`
`
`
`
`
`nHorocnnnuavrurassocr-rwprim
`
`SAF’ A6 are. in the lJ.S.
`J. D. Edwards ERP in Asia.
`Central America and
`South America
`
`- --ape Communica-
`t-
`tions "til-ab browsers and
`servers
`
`erdeen Group Inc. in Boston.
`Exxon, Mobil and their rivals
`all have used petroleum-explo—
`ration technologies so well that
`they have found and are able to
`produce more oil
`than cus-
`tomers are demanding. In the
`past
`few months.
`that has
`caused prices to drop to an 11-
`year low of less than $12 per
`barrel.
`
`everybody at both companies al-
`ready has a full plate between
`[separate enterprise resource
`planning] projects and year
`2000,” said Barry Brunsman.
`an energy industry analyst at
`Deloitte & Touche Consulting
`GroupftCS in Chicago.
`to statements filed with the
`Securities Exchange Commis—
`sion earlier this year. Exxon re-
`ported that it has already spent
`$130 million on year 2000
`work. which it plans to coni-
`plete by year’s end.
`Mobil reported that 68% of
`ironically. it was the generally
`its year 2000 work had been
`superefficient and innovative
`completed at a cost of $89 mil-
`use of IT on the part of oil com-
`lion. Additionally, Mobil said it
`panies that helped create the
`had spent another $154 million
`current oil glut — and conse-
`on new systems to improve
`quently caused profit margins
`business operations.
`count the best practices of oth-
`duct online banking.
`to shrink, said Bart Taylor, an
`“In a merger. cost savings are
`er banks' Web banking sites.
`
`NCW' CllStOmerS can open EC-
`energy industry analyst at Ab-
`expected to come out of 1T. but
`
`
`is published weekly: except a Single combined issue for the last week in December and the first week
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`
`Banking site relies on Domino
`
`By Roberta Fusaro
`
`UNrON BANK 01' CALIFORNIA N.A.
`
`in Los Angeles last week offi-
`cially launched its online bank-
`ing service based on Lotus De-
`velopment Corp's Notes client
`and Domino server.
`Officials at the bank and at
`Lotus said it marks the first use
`of Domino Web server to con—
`
`counts at the Web site. and cur-
`rent clients can customize their
`Web page view to transfer mon-
`ey among accounts. look at balv
`ances and get investment advice
`stored on the Domino server.
`The sewice has been available
`to select customers since mid-
`
`November and was made gener-
`ally available last week.
`Site creators took into ac-
`
`said Heather Robinson, vice
`
`president of interactive markets
`at the bank. So far, the site is
`collecting 200 to 300 account
`applications per day. she said.
`Union Batik had to establish
`the service to keep up with the
`loneses, Robinson said. “It's al-
`most become a commodity [for
`bank customers] to be able to
`conduct transactions online.“
`The bank already used Notes
`and Domino in-house for mes-
`
`saging and workflow applica-
`tions and wanted to leverage its
`investment, Robinson said.Cl
`
`LGE Exhibit-1005/Page 3 0f 5
`
`LGE Exhibit-1005/Page 3 of 5
`
`

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`
`Companies in this issue
`Page number refers to page on which story begins. Company names can also be scorciwd at www.computenvorld.com.
`
`ADVERTISERS INDEX
`
`Forte Sotbnre Inc ....-_.-..____...16
`.......
`Sunni-Stone Container
`Hm Group Inc... ”MN...“ 8. 41
`
`Sneaker Stadium aa...»..:lp'.w._”45
`........................Ia
`Foundry Networks Inc....................4g
`Microgufir Inc-
`sorts ...........................
`......28
`Microsoll moms. 8.10. is. is. no.
`rum Tat-com 9...”.........___:s
`
`
`
`...—a8. a]. 36. 4:. 49. 51. 53. 65. 73. go Wed Inc. ......w..............
`Frederick Gurnm Chemical Co.
`.....ao
`......«4?
`
`
`FreeMartrscs Onltrrs Inc _...........45 WW Inc. .....W. ......
`......aat
`Sony Corp. ofAmerica .
`-41
`Freightlinu m................
`Mobil Corp. _ __
`r:
`.1
`Southwest Aim at mummy
`Fuiitsu Ltit._........._............55
`Montgomery west.m.m.....mn
`Sportsth USA Inc.....................45
`
`_
`-
`Fulton Financial Corp.
`.
`Multtalrvioe Switching Forum "...—.49
`Stone Contains Corp. .........._... _49
`. . . . . .
`.
`.
`GENICOM . .
`.
`Furaslr & Co. ........
`Nair Finch Co...................................ta
`Storage 'I'vhcirnology Corp..........14. 55
`
`WIMr'nkar'I-m
`Garden Escape Inc. .....m.................s§
`National Semiconductor Corp.........55 SW Research Corp. mama...“
`Global 100 ---------------6051
`General 1111111. Inc.........................4: "mm Moos 1m-..-,m...s
`3.... "mm Inc._._..4.. s. a. ,3
`Han'Pa‘E'd --------‘5. 22‘33
`General Motors Corp. ..........................4
`Neil Corp.................
`System Sofiwarl Associates Inc. ..-...51
`
`I” mg m . .
`y _ _
`‘ ‘
`.10
`Gmpointmm._.aa.....ma..a.w...45 Nam: Corp..-
`Systems and Tedlmbfi WWW.“
`Granite Systems Inc...
`The M to. ....................._1 WIWMM H
`...
`The Home qurt Inc. ...... ”Wood
`Ki" 5an Technology ----------C4
`11.. New M “Incl m ..........._.4r
`"' -'fM“"I‘W
`The Source Publications Inc
`._....41
`“Luggmhflrflefi ‘ ' ‘ ‘ ‘ ‘ ‘ “36‘”
`
` The Sports autlrority...m.................45
`Micro rail .......
`
`The Upper Deck Co. LLC.
`...—......“
`'
`
`....
`‘rirrrs W’lt'lflf Inc. -..-..
`......ast
`T‘rvoli Systems Inc
`Toshlba Amharic: lniio. Smalls Inc. ...58
`Trim Ina. Adminiso'atora..._i&a
`Network Associates ...........59
`Mmyuwmim
`.
` Troll: Corp...“.................................65
`
`“mflflaaaa; ' ' ‘ “ "63
`my mini-1r.
`__.........51
`Nortel Networks ............ .43
`Tucker Many Inc. .....w._.............41
`Union amt ofCalifomia 11a..........39 WMMWW
`1.1mm Parcel Service
`“figfiflmfi -------7’ “'43
`
`...:4. 6o
`“America Inc................_..
`Pacific 5:" ,,,,,,
`USM Insurance Con—...
`W
`...”...
`LIUrrst Mitch“ Inc. ..
`
`WIPE-WM
`\Ibrily Inc........«............a...
`...fia Hflgyxmzu----------‘3
`yup lnc..............._...._.
`
`Visa Int'l Services Minion MW...“
`Platinum Technology ..........54
`rm Corp. ..........__..._
`_.;4
`I'W‘WWW
`Will DIM"! Cit-......”
`__
`......4
`Sfisnpltmtawm ..........at. C3
`“1110:;me Corv..............5|
`5o m5“... 5:11 .
`.
`.
`_ ... . .555?
`Iillprflinw.WN-M
`muses...................41
`Sybase .............. ......40
`wired Digital Inc. ......m.......m..41
`hlrprrmmnibnrcwn
`MS Internet r. Mutil-
`Computing..-...........................__to
`|P Spurn! Inc __....._.._.w. 55
`
`Itoy-al lanlr ofCanada ___. W Corp.........._.....................69
`lust For Fast Inc. .wmmmfi
`SAP “immunmmt. 4. 12 was Drrlins Corp_______.....49
`lanai: Corp......._.--._.......§5
`can-n Corp. ”WWW” soc minim... Inc ___...”
`Sort- Business muons ammo...”
`Loomic Styli! & to. ......_.........1
`
`Lotus Development! Corp.M Swat: “urology Inc.
`.....55
`Sous, ROM and “WI. 610
`IlaItIerd lntlllrltionll Inc—".44
`McDonald's Com—"mm...“
`Semioo lunch Cup".-._......._lfi
`MCI \‘ltbddconl lnc.-.-.-__--_4.. 4g
`MIdIcll Mml «Mu-uwuuuw Stem ao.__...___....__.._o. :3. w
`
`cgfiqcfllim" . .5. 18—19.}.8—39
`*WW-W-M
`cfimfiflfiffl'm “““““C2
`Dcloirte 3. Touche Eonsottr'ng
`6m {ICS .- ...
`.
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`.
`
`. . . . .
`
`.
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` Thisilrdoiti'sprovideduanaddllionolsw
`
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`taco} imam Itioo
`
`*Regional Select Edition
`mare publisherdoet not assume anyth-
`13'!in For errors or Mdsslorn.
`
`LGE EXhibit-lOOS/Page 4 0f 5
`
`L
`
`i
`r.
`a
`
`
`
`
`
`(Mum Corp.................................t6
`Consolidated Edison Co.
`
`of Now M |nc.........w..
`Coral Corp. .................
`Corporacion do
`Supmnueadoa um
`Oyber Dialogue Inc...
`. mh Inc ...........
`Amazonian lltc......................
`Dalrnlertlrrysler Co
`America Onlins In:.......-5. an. 33.,
`.............................................. 35. 45- 86
`Dain Rauaclrcr Mas-Is. ....
`am “anagement syn-m “...:
`on camera Corp.................m......14
`
`..
`American Sofia-are Inc. ....
`Moor-n Technology Group Inc.
`DataquIIL...__.........._............41
`Dataltavlr Mobile System Inc. ....MIO
`Delis IT Servioea North America .
`.
`
`.43
`...........
`....
`m One comm.__..._..___.__14
`BanItBoston......._.........__................41
`mm w.....m....._4
`
`..
`Bass Hotdc a rim Inc. ...
`Bdl Attantic Corp.................c
`
`
`
`
`Houston. Seaman lrtc.._......—..—.....—5
`ttritlrh Telecommunications 11:.ch
`Imam E Wood...............___..."
`Bum trio-I Intro-nu Gimp was...
`
`
`
`
`
`. 55
`Hitachi Data System-........................55
`I'm-chi Lil. .........c.............._.............55
`Home lint Olin. .._.........................y.5 M 45. I:.16. so. as. 35. as
`m Wows—”amsww...“...al
`IBM................«............ 1. 8.1.516. so.
`—------————- =4. 41. 51. :1. ss. 5:1. so
`
`Ibroam Soihnra .._...................—4;!
`INCO Alloys lnwmttonal Inc........ao
`
`tritium-3W :an Corp. -.--..51
`lnt'onn Smite-s Corp. .......__...........49
`cur-mm"
`...-..45 magnum Itdldu's lnc....................8
`5.... adults International—..."...S
`Informat