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`Google 1021
`U.S. Patent No. 9,445,251
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`

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`5/9/2018
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`  
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`Report on 9/11 Finds Flaws In Response of Police Dept. - The New York Times
`
`the department's primary goal that day: the effective evacuation of the World Trade
`
`Center, saving thousands of lives.
`
`Still, the draft is unblinking in its assessment of the lapses that day. While
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`providing few details or examples, it concluded that the response suffered from a
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`"perceived lack of a single strong operational leader" and "unclear roles and
`
`responsibilities among some senior leadership."
`
`Those conclusions were based in part on interviews with more than 100 department
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`commanders and officers, a survey of 700 more officers of varying ranks and a
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`review of documents, including internal reports and radio transmissions. In its
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`survey, the consultants found, for example, that 38 percent of officers who went to
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`Lower Manhattan said that they were unsure to whom they should report.
`
`But the 88—page draft, a copy of which was obtained by The New York Times,
`
`does not single out any individual police official for praise or criticism. It was based
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`on four months of research by the consulting firm, which traditionally reviews
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`management practices. The company is performing a similar review for the Fire
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`Department.
`
`Even as it addressed flaws —— what it called shortfalls —— the report noted the
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`heroic performance of so many officers and the department's own sacrifices.
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`"Twenty—three members of the N.Y.P.D. gave their own lives on that day," the report
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`said. "Nothing in this report is intended to detract from the courageous actions."
`
`Deputy Commissioner Michael P. O'Looney, the department's chief spokesman,
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`refused to discuss the report, which is expected to be released next week by Mayor
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`Michael R. Bloomberg and Police Commissioner Raymond W. Kelly. Top
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`department officials and key mayoral aides have already been briefed on the report's
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`conclusions.
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`"The mayor is traveling, and we don't have a comment," said William
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`Cunningham, Mr. Bloomberg's director of communications.
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`A spokeswoman for former Mayor Rudolph W. Giuliani, Sunny Mindel, also
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`declined comment on his behalf. "We can't respond to a report that we have not seen
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`https://www.nytimes.com/2002/07/27/nyregion/report-on-9-11-finds-flaws-in-response-of-police-dept.html?mcu bz=0
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`5/9/2018
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`  
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`Report on 9/11 Finds Flaws In Response of Police Dept. - The New York Times
`
`that was leaked to The New York Times," she said.
`
`Last night, Bernard B. Kerik, who was police commissioner at the time of the
`
`attack and served until the end of Mr. Giuliani's term on Dec. 31, could not be
`
`reached for comment. But one senior police official who was involved in the response
`
`played down the criticism in the report. "Every day police officers are faced with
`
`unimaginable situations, and every day they adapt and survive and do their jobs," he
`
`said. Noting that 25 percent of the officers queried in the report were unsatisfied
`
`with their supervision that day, the official said that on most days, more than half of
`
`the department's officers would say the same thing.
`
`Billed as a forward—looking report, the document is filled with recommendations
`
`on how the department could improve its response to a future event of this scope.
`
`Officers should be directed to staging areas instead of flooding the scene itself, the
`
`report said. More expansive and frequent emergency drills should be undertaken to
`
`prepare for the next major catastrophe and better analysis should be performed
`
`afterward.
`
`Reserve officers should be held in check in case of a secondary attack, and the
`
`department needs to have greater coordination with other agencies like the Fire
`
`Department and federal and state authorities, the report said.
`
`Analysts have noted that fire and police commanders barely spoke that day to
`
`share information or coordinate strategy. Many of the firefighters who died in the
`
`collapse of the second tower were unaware that the first tower had fallen, according
`
`to interviews. "Solving all internal improvement opportunities will not, by itself, be
`
`enough," the report said.
`
`Despite what it called the perceived lack of a strong commander and confusion
`
`among some top officials, the report found overall that the department acted
`
`effectively in 10 of what it described as the 16 critical tasks, including the rescue of
`
`civilians, the evacuation of Lower Manhattan, traffic management, and the
`
`protection of sensitive locations around the city.
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`
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`https://www.nytimes.com/2002/O7/27/nyregion/report-on-9-11-finds-flaws-in-response-of-police-dept.html?mcu bz=0
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`It also said the police radio system performed well, although some officials
`
`relied too heavily on cellphones, which the attack knocked out.
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`3/4
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`5/9/2018
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`  
`
`Report on 9/11 Finds Flaws In Response of Police Dept. - The New York Times
`
`At the same time it found what it termed shortfalls in the search for and rescue
`
`of survivors after the collapse, assessing the potential risks of hazardous materials at
`
`the trade center site and possible secondary attacks, policing the disaster scene, and,
`
`perhaps most significantly, assessing and preventing further terrorist threats to the
`
`city.
`
`The report also found that field commanders underused the department's
`
`command center at 1 Police Plaza and could not sufficiently deploy officers.
`
`While the report said the department performed the pre—collapse rescue and
`
`evacuation effectively, it said the post—collapse search for survivors "proved
`
`extremely risky given the lack of equipment, training and supervision" among the
`
`responders. It also found that intelligence efforts were not well coordinated. There
`
`was "no central point for collation and systemic analysis of information regarding
`
`the incident, with leaders acting largely on personal observations."
`
`The second half of the report chronicles the perceptions of the officers
`
`interviewed or surveyed about how the department responded or should improve.
`
`Nearly half, for example, said they would like better rescue and evacuation training.
`
`Only 20 percent said they felt confident that the department had developed adequate
`
`plans to respond to emergencies. The rest of those polled said they either lacked such
`
`confidence or did not have an opinion.
`
`© 2018 The New York Times Company
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