• OSBORNE
`
`'
`
`The
`Cr \~
`
`11 I Ill I 111111 II Ill II I llll\11111
`
`DB16927091
`
`, Explains Web-based chat,
`newsgroups, instant
`messaging, and voice and
`video conferencing
`
`Shows how to share an
`Internet connection on
`your home or office IAN
`
`Includes updated coverage of
`Windows® XP, Internet Explorer
`and Outlook Express 6.0, DSL,
`and cable Internet connections
`
`001
`
`Apple Inc.
`APL1105
`U.S. Patent No. 8,724,622
`
`

`

`l
`The
`Compiete
`Reference
`
`Internet
`
`Second Edition
`
`What You'll Find in This Book
`~ Domain names and IP addresses, protecting your PC with a firewall
`2
`-----·
`> New Internet domains, registering your own domain name
`3
`DSL and cable Internet con~~ctions,~e.:...r.:.:.ne:....:.t_C_o_nn_e_ct_io'-n_F_ir_ew_a_ll __________ _
`-;-i;;; Connection Sharing
`- ----
`---~-·--
`
`Chapter
`
`1
`
`4
`
`• Checking e-mail while traveling, avoiding vir'-us:....:.e_s _ ____ - - - - - - - - - - - ~
`6
`. ' - - - . .C - - -~ . -- -
`• configuring your e-mail programs for multiple people or multiple e-mail address_es
`• Sending and receiving files
`__________ 7
`~ ;cin~spam, f~t~ring messages into folders, protecting against viruse_s ________ - ~
`
`• Safe chatting, cho?_sin~ chat software
`• Finding mailing lists, starting your own list .
`-------·
`• Usenet hierarchies, creating newsgJro:....:.u...,;.p_s _ __ .
`------··-----·--
`~!!._ Groups, f~i~ newsgroups, Outlook Express's newsread_er_______
`12
`-- ·--·----- -----·-
`_ _________ _E
`• Starting your own chat channel, mlRC
`~ji:i_dows Messenger, ~~~o_M~~~~i~!..-~-
`-
`~ Finding in~~sti~tw~~~~~e bo~ds _
`IM programs for free voice and video chat ··-- __ ..
`
`9
`_____ rn
`
`11
`
`19
`
`·-··--·------~
`_ _____ - ~
`__________ .!.?.
`__ . --· _____ ]!_
`• Java, JavaScript, ActiveX controls, XML - ·------------
`18
`~ Customizing the browser window, plug-ins, pop-ups, Microsoft .NET Passport __
`Favorites, bookmarks, customizing the Links and Personal toolbars --·- ____ _
`~ Managing cookies, site-blocking, content-rating services, IE Content Advisor ·----- ____ 2~
`_ Search strategies, the best search engines -----··---·-·--···- __ --··-
`21
`- -
`> MP3, peer-to-peer services, Windows Media Player
`··--·- .. - -· -- - ---··----------- -
`22
`··--- -----·· ----
`..
`_ _ .. _ __ ~~
`Web site planning, ~hoosing a web host______ · - ·-·· _
`_
`> HTML coding
`f~rms, f_@m~s __ _ ____________ - - - - - - ____ _3.4
`... ______ ...... _____ ,,, ____ ------·----
`1
`--
`---
`Dreamweaver, Golive, FrontPage, Netscape Composer
`25
`- - - · - .
`-- --- --· ------ _.. ___ -
`- - - - - -
`-- -
`Animated GIFs, image-slicing, anti-aliasing
`26
`- -
`-- .
`Windows M~dia files, static and streaming audio and video __ __ _____ _ _ __ . _ 27
`
`.
`
`.!!sin_g JavaScript, Java,_anj PHP in your pages; ASP; .. ColdFusion . _ -·--·-- ··-- ___ .. 28
`C'!_scading Style_ Sheets (CSS), free preprogrammed Java applets _ _
`__ _ -·· _ ___
`- ~9
`Troubleshooting_uploa~_d files; uploading from Dreamweaver, Golive, and FrontPage __ _ ___ .3°-
`, MEfA tags, pa~ hits, analyzing web logs
`Secure servers,~op~ng ~a~ s~;~;ms, .. Pa; P;I, co~~g;me~t and a~ction ;i~;s
`Windows XP Web Fo~d~rs, UNIX~ommands for web server tile management
`. ·-·-- .,. __ - - ---- - - --·- ~· ------ -
`Hot download~ble Internet pr~gram;, ~irus-scanningdow~load~d Iii;~ ·-- · ----
`
`31
`
`32
`
`33
`34
`
`002
`
`

`

`I
`
`I
`
`-
`
`Internet: The Complete Reference,
`Second Edition
`
`I
`
`.. I
`. l
`I
`I
`
`I
`
`003
`
`

`

`About the Authors
`
`Margaret Levine Young is the best-selling author (with various coauthors) of over
`two dozen books, including The Internet For Dummies and Windows XP: The Complete
`Reference (with her brother, John Levine). She holds a B.A. in computer science from
`Yale University and has two children. You can find out more at her web site,
`net.gurus.com.
`
`Doug Muder has contributed to several books about computers and the Internet,
`including Windows XP: The Complete Reference. He is the author of numerous research
`papers in geometry and information theory and holds a Ph.D. in mathematics from
`the University of Chicago. Doug lives with his wife, Deborah Bodeau, in Nashua,
`New Hampshire and amuses himself by playing with other people's children, writing
`fiction, and dabbling in all forms of mysticism.
`
`Dave Kay is a writer; former engineer; and aspiring artist, naturalist, and wildlife
`tracker. His business, BrightLeaf Communications, provides marketing communications
`services for high technology companies. His books include several titles in John Wiley
`& Sons' (formerly Hungry Minds') .. . For Dummies series, including, most recently, Paint
`Shop Pro™ 7 For Dummies.
`
`Kathy Warfel is a technical writer who has been teaching people how to use computers
`and writing about computers for the past 15 years. She holds a B.S. in journalism from
`the University of Colorado and hopes one day to own a small-town online newspaper.
`
`Alison Barrows is the author of several computer books, including John Wiley & Sons'
`(formerly Hungry Minds') Dummies 101: 1-2-3 97, Dummies 101: WordPerfect 8, and
`Access 97 For Dummies Quick Reference.· She teaches and consults about the Internet in
`the Boston area.
`
`William Steinmetz was the man who bought computer books for Borders and
`Waldenbooks for seven years before he decided it was time to go out and write his
`own. He lives in Cleveland and is geeky.
`
`Although frequently lauded as the inventor of duct tape, Gila Jones is better known
`to her friends as a jackal of all trades. She has been putting people together with
`computers for more than 30 years and has previously written for private publication
`and Computer Reseller News. An avid do-it-yourselfer and fiber artist, Gila holds an
`M.B.A. in Information Systems Management from Northeastern University and lives
`in San Juan Capistrano, California with her partner and two sons.
`
`004
`
`

`

`Internet:
`The Complete Reference,
`Second Edition
`
`Margaret Levine Young
`
`McGraw-Hill/Osborne
`New York Chicago San Francisco
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`
`005
`
`

`

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`please contact McGraw-Hill/Osborne at the above address. For information on
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`Contact Information page immediately following the index of this book.
`
`Internet: The Complete Reference, Second Edition
`
`Copyright© 2002 by The McGraw-Hill Companies. All rights reserved. Printed in the
`United States of America. Except as permitted under the Copyright Act of 1976, no
`part of this publication may be reproduced or distributed in any form or by any means,
`or stored in a database or retrieval system, without the prior written permission of
`publisher, with the exception that the program listings may be entered, stored, and
`executed in a computer system, but they may not be reproduced for publication.
`
`1234567890 DOC DOC 0198765432
`
`ISBN 0-07-219415-4
`
`Publisher
`Brandon A Nordin
`
`Copy Editor
`Jan Jue
`
`Vice President & Associate Publisher
`Scott Rogers
`
`Proofreaders
`Paul Medoff, Linda Medoff
`
`Acquisitions Editor
`MeggMorin
`
`Project Editor
`Laura Stone
`
`Acquisitions Coordinator
`Tana Allen
`
`Technical Editor
`Will Kelly
`
`Indexer
`Valerie Perry
`
`Computer Designers
`Lucie Ericksen, Tabitha M. Cagan
`
`Illustrators
`Michael Mueller, Lyssa Wald
`
`Series Design
`Peter F. Hancik
`
`This book was composed with Corel VENTURA™ Publisher.
`
`Information has been obtained by McGraw-Hill/Osborne from sources believed to be reliable. However, because of the
`possibility of human or mechanical error by our sources, McGraw-Hill/Osborne, or others, McGraw-Hill/Osborne does not
`guarantee the accuracy, adequacy, or completeness of any information and is not responsible for any errors or omissions or
`the results obtained from the use of such information.
`
`006
`
`

`

`This book is dedicated to
`Dionir Souza Gomes Young and Jordan Marten Young, Sr.
`on the 50th anniversary of their marriage.
`
`007
`
`

`

`Contents at a Glance
`
`~jll Connecting to the Internet
`Pl
`fl
`II
`
`1 Internet Connection Concepts
`. . . . . . . . . . . . . . . . . . . . . .
`2 How the Domain Name System Works
`. . . . . . . . . . . . . .
`3 Configuring Your Internet Connection . . . . . . . . . . . . . . .
`4 Connecting Your LAN to the internet
`. . . . . . . . . . . . . . .
`
`3
`25
`33
`89
`
`Exchanging E-mail
`
`mJ
`ii
`II
`
`5 E-mail Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
`6 Configuring Your E-mail Program . . . . . . . . . . . . . . . . . . 141
`7 Sending and Receiving Files by E-mail . . . . . . . . . . . . . . . 181
`8 Fighting Spam, Sorting Mail, and A voiding
`E-mail Viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
`
`vii
`
`008
`
`

`

`viii
`
`I nternet: The Complete Refere nce
`
`Chatting and Conferencing on the Internet
`
`9 Online Chatting, Messaging, and Conferencing
`Concepts
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
`10 E-mail Mailing Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
`11 Usenet Newsgroup Concepts . . . . . . . . . . . . . . . . . . . . . . . 267
`12 Reading Usenet Newsgroups . . . . . . . . . . . . . . . . . . . . . . . 281
`13 Internet Relay Chat (IRC)
`. . . . . . . . . . . . . . . . . . . . . . . . . . 307
`14 Instant Messaging
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
`15 Web-Based Chat Rooms and Discussion Boards
`. . . . . . 349
`16 Voice and Video Conferencing
`. . . . . . . . . . . . . . . . . . . . . 357
`
`•
`
`II
`
`•
`
`Viewing the World Wide Web
`
`. . . . . . . . . . . . . . . . . . . . . . . . 385
`17 World Wide Web Concepts
`. . . . . . . . . . . . . . . . . . . . . . . 395
`18 Streamlining Your Browsing
`19 Keeping Track of Your Favorite Web Sites
`. . . . . . . . . . . 419
`20 Web Security, Privacy, and Site-Blocking
`. . . . . . . . . . . . 441
`21 Searching the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467
`22 Audio and Video on the Web . . . . . . . . . . . . . . . . . . . . . . . 479
`
`Creating and Maintaining Web Sites
`
`11
`
`•
`•
`
`23 Web Site Creation Concepts . . . . . . . . . . . . . . . .. . . . . . . . 501
`24 Creating Web Pages by Hand
`. . . . . . . . . . . . . . . . . . . . . . 525
`25 Using Web Page Editors . . . . . . . . . . . . . . . . . . . . . . . . . . . 561
`26 Creating and Optimizing Web Graphics
`. . . . . . . . . . . . . 603
`27 Creating Web Audio Files . . . . . . . . . . . . . . . . . . . . . . . . . . 631
`28 Forms, Interactivity, and Database-Driven Web Sites
`. . 651
`29 Advanced Web Page Options
`. . . . . . . . . . . . . . . . . . . . . . 673
`30 Uploading Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 695
`31 Building Traffic to Your Web Site . . . . . . . . . . . . . . . . . . . 705
`32 Web Commerce
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 721
`
`FIie Transfer and Downloading
`
`33 File Transfer by Web, FTP, and Peer-to-Peer . . . . . . . . . . 741
`34 Downloading and Installing Software
`. . . . . . . . . . . . . . . 785
`
`009
`
`

`

`-
`
`Contents
`
`xxxi
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Acknowledgments
`Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxiii
`
`Connecting to the ln~ernet
`
`1
`
`Internet Connection Concepts
`Internet Communications Protocols
`Internet Hosts .... .. .. ... ......... . ................ .
`. .... . .......................... .
`Servers and Clients
`Ports and Port Numbers ............................ .
`The Domain Name System and DNS Servers ....... ... .
`Types of Internet Connections ............................. . .
`Dial-Up Connections ............................... .
`DSL Connections ......... . ............ .. ...... .... .
`ISDN Connections ........ .. ... ... . . ... ... . ...... .. .
`Leased Lines .......... ... .. . ....... .. . . .. ...... . .. .
`Cable TV Internet Connections ..... ................. .
`
`3
`4
`4
`7
`8
`8
`9
`10
`10
`12
`13
`13
`
`ix
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`010
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`

`

`X
`
`t
`
`' Internet: The Complete Reference
`
`. . . . . . . . . . . . . . . . . . . . . . . .
`Satellite Internet Connections
`Wireless Internet Connections . . . . . . . . . . . . . . . . . . . . . . . .
`Connecting Local Area Networks to the Internet . . . . . . . .
`Internet Service Providers (ISPs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Security Issues on the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Protecting Your Computer from Vi.ruses . . . . . . . . . . . . . . .
`Protecting Your Computer from Intruders with Firewalls
`Virtual Private Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Choosing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`ii 2 HowtheDomainName SystemWorks .............
`How Domains Are Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Domain Records, Zones, Delegation, and Servers . . . . . . .
`DNS and E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Reverse DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Server Software
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Registering a Domain Name
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`What Types of Domains Are Available?
`. . . . . . . . . . . . . . .
`Using WHOIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Preparing to Set Up Your Domain
`. . . . . . . . . . . . . . . . . . . .
`Choosing a Registrar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`1111 3 Configuring Your Internet Connection . . . . . . . . . . . . . .
`Configuring Your Broadband Connection . . . . . . . . . . . . . . . . . . . . .
`Configuring a Broadband Connection from Windows XP .
`Enabling the Internet Connection Firewall in
`Windows XP
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring a Broadband Connection from
`Windows 2000, Me, and 98
`. . . . . . . . . . . . . . . . . . . . . . . .
`Configuring a Broadband Connection from a Mac
`. . . . . .
`Configuring Your Dial-Up Connection
`. . . . . . . . . . . . . . . . . . . . . . .
`Configming Dial-Up Connections in Windows XP /2000 .
`Configuring Dial-Up Connections in Windows Me/98
`. .
`Configuring Dial-Up Connections on Macs
`. . . . . . . . . . . .
`Configming Your ISDN Connection
`. . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Your ISDN Connection in
`Windows XP /2000
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configming Your ISDN Connection in
`Windows Me/98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Connecting to an Organization's LAN Using VPN
`. . . . . . . . . . . . .
`Connecting via VPN to or from Windows XP . . . . . . . . . . .
`Connecting via VPN from Windows 2000/Me/98
`. . . . . .
`Connecting via VPN from a Mac
`. . . . . . . . . . . . . . . . . . . . .
`
`14
`15
`16
`16
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`011
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`C o n t e n t s r xi
`
`, ___ _.
`
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Displaying Your IP Address
`Testing Your Co1U1ection with Ping and Traceroute
`. . . . . . . . . . . .
`Pinging Another Computer . . . . . . . . . . . . . . . . . . . . . . . . . .
`Tracing Packets over the Internet . . . . . . . . . . . . . . . . . . . . .
`Displaying Internet Connections Using Netstat . . . . . . . . .
`! ! 4 Connecting Your LAN to the Internet . . . . . . . . . . . . . . .
`What Is an Intranet?
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Intranets vs. LANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`What Can You Do with an Internet-Connected LAN?
`. . .
`What Can You Do with a Home Network? . . . . . . . . . . . . .
`What Can You Do with an Intranet?
`. . . . . . . . . . . . . . . . . .
`Components of a LAN
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Workstations and Client Software
`. . . . . . . . . . . . . . . . . . . .
`Servers and Operating Systems . . . . . . . . . . . . . . . . . . . . . . .
`Network Cards, Cabling, and Hubs . . . . . . . . . . . . . . . . . . .
`Assigning IP Addresses to Computers on the LAN . . . . . .
`Hardware and Software that Connects the LAN to the Internet . .
`The Internet CoMection . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`The Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Co1U1ecting a LAN to the Internet Using Internet Connection
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Sharing (ICS)
`ICS Components
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Computers to Use TCP /IP and DHCP-
`Assigned Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Installing ICS on the ICS Server in Windows XP, 2000,
`or Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring the ICS Clients . . . . . . . . . . . . . . . . . . . . . . . . . .
`Using Internet Connection Sharing
`. . . . . . . . . . . . . . . . . . .
`
`83
`84
`84
`85
`87
`
`89
`90
`90
`91
`91
`92
`93
`93
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`96
`96
`97
`
`99
`100
`
`100
`
`105
`112
`117
`
`1
`
`!3 • ~
`
`5 E-mail Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
`How Do You Get Your E-mail? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`122
`Receiving Incoming Messages . . . . . . . . . . . . . . . . . . . . . . . .
`122
`Sending Outgoing Messages
`. . . . . . . . . . . . . . . . . . . . . . . . .
`123
`Ways of Accessing E-mail
`. . . . . . . . . . . . . . . . . . . . . . . . . . .
`124
`E-mail Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`124
`Message Headers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`126
`Downloading E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`128
`Working Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`128
`Deleting Messages from the Server . . . . . . . . . . . . . . . . . . . .
`129
`
`012
`
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`

`L xl/ j Internet: The Comp I et e Re ter ence
`
`145
`146
`148
`151
`152
`
`152
`152
`
`129
`132
`133
`133
`133
`134
`134
`137
`137
`137
`138
`
`E-mail Netiquette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Using Abbreviations, Emoticons, and Smileys . . . . . . . . . . . . . . . . .
`Smileys and Emoticons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Abbreviations Used in E-mail . . . . . . . . . . . . . . . . . . . . . . . .
`Formatted E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Attaching Files to Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Web-Based E-mail
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Mail Away from Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Dialing or Telnetting In
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Reading Your E-mail on the Web
`. . . . . . . . . . . . . . . . . . . . .
`A voiding Viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`IIH 6 Configuring Your E-mail Program
`. . . . . . . . . . . . . . . . . 141
`E-mail Configuration Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`142
`Configuring a New E-mail Program . . . . . . . . . . . . . . . . . . .
`142
`Switching to Another E-mail Program . . . . . . . . . . . . . . . . .
`143
`Using Multiple E-mail Addresses . . . . . . . . . . . . . . . . . . . . .
`144
`Sending and Receiving E-mail When You're on
`the Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Other Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . .
`Outlook 2002 and Outlook Express . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Outlook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Outlook Express for Hotmail
`. . . . . . . . . . . . .
`Configuring Outlook Express for Multiple E-mail
`Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Outlook for Multiple Users . . . . . . . . . . . . . . .
`Configuring Outlook 2002 for Multiple E-mail
`Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Formatting E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Sending Form Letters Using Signatures . . . . . . . . . . . . . . . .
`Eudora . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Eudora
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Eudora for Multiple Users . . . . . . . . . . . . . . . .
`Configuring Eudora for Multiple E-mail Addresses
`. . . . .
`Formatting E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Sending Form Letters Using Eudora Stationery . . . . . . . . .
`Netscape Mail ...... .. ... . .. .. .. . .. ... .. .. / . . . . . . . . . . . . . . . .
`Configuring Netscape Mail
`. . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Netscape Mail for Multiple Users
`. . . . . . . . .
`Configuring Netscape Mail for Multiple E-mail
`Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Formatting E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`
`153
`153
`154
`154
`157
`158
`159
`160
`161
`161
`165
`166
`
`166
`166
`
`013
`
`

`

`Contents
`
`166
`167
`170
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`170
`170
`171
`172
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`177
`177
`
`173
`173
`173
`174
`174
`176
`
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Netscape Messenger
`Configuring Netscape Messenger . . . . . . . . . . . . . . . . . . . . .
`Configuring Netscape Messenger for Multiple Users . . . .
`Configuring Netscape Messenger for Multiple
`E-mail Addresses
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Formatting E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`America Online (AOL)
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring AOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Netscape 6 Mail to Work with Your
`AOL Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring AOL to Pick Up Your Mail Automatically . .
`Configuring AOL for Multiple Users . . . . . . . . . . . . . . . . . .
`Formatting E-mail
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Yahoo Mail
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Reading Yahoo Mail with Another E-Mail Program
`. . . . .
`Configuring Yahoo Mail to Display Mail from Other
`Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Hotrnail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Configuring Hotrnail to Display Mail from Other
`Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`179
`II 7 Sending and Receiving Files by E-mail . . . . . . . . . . . . . . 181
`General Information About Attachments
`. . . . . . . . . . . . . . . . . . . . .
`182
`Sending Attachments
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`182
`Receiving Attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`183
`Outlook 2002 and Outlook Express . . . . . . . . . . . . . . . . . . . . . . . . . . .
`184
`Sending an Attached File
`. . . . . . . . . . . . . . . . . . . . . . . . . . . .
`184
`Linking a File (for LAN Users Only)
`. . . . . . . . . . . . . . . . . .
`184
`Receiving an Attached File . . . . . . . . . . . . . . . . . . . . . . . . . . .
`184
`Attachment Options
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`185
`Eudora . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`185
`Sending an Attached File
`. . . . . . . . . . . . . . . . . . . . . . . . . . . .
`185
`Receiving an Attached File . . . . . . . . . . . . . . . . . . . . . . . . . . .
`186
`Attachment Options
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`187
`Netscape Messenger and Netscape Mail
`. . . . . . . . . . . . . . . . . . . . . .
`187
`Sending an Attached File
`. . . . . . . . . . . . . . . . . . . . . . . . . . . .
`187
`Receiving an Attached File . . . . . . . . . . . . . . . . . . . . . . . . . . .
`188
`America Online (AOL)
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`189
`Sending an Attached File
`. . . . . . . . . . . . . . . . . . . . . . . . . . . .
`189
`Receiving an Attached File . . . . . . . . . . . . . . . . . . . . . . . . . . .
`189
`Yahoo Mail
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`190
`Sending an Attached File
`. . . . . . . . . . . . . . . . . . . . . . . . . . . .
`190
`Receiving an Attached File . . . . . . . . . . . . . . . . . . . . . . . . . . .
`190
`
`014
`
`

`

`Internet : The Complete Reference
`
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Hotmail
`Sending an Attached File . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Receiving an Attached File . . . . . . . . . . . . . . . . . . . . . . . . . . .
`
`190
`191
`192
`
`~ 11
`
`202
`202
`204
`205
`
`207
`207
`208
`
`8 Fighting Spam, Sorting Mail, and A voiding
`E-mail Viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
`Controlling E-mail Volume and Reducing Spam . . . . . . . . . . . . . . .
`194
`What Can You Do About Spam? . . . . . . . . . . . . . . . . . . . . . .
`194
`Stopping Spammers
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`196
`Reporting Scams
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`196
`A voiding Sending Spam . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`197
`The Advantages of Filtering E-mail
`. . . . . . . . . . . . . . . . . . . . . . . . . .
`198
`How Filtering Works
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`199
`Filtering Mailing List Messages . . . . . . . . . . . . . . . . . . . . . . .
`199
`Filtering Spam
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`199
`Virus Security Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`201
`Filtering Mail, Deleting Spam, and Defending Against Viruses
`in Outlook 2002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . .
`Filtering Messages in Outlook 2002
`. . . . . . . . . . . . . . . . . . .
`Deleting Junk E-mail in Outlook 2002
`. . . . . . . . . . . . . . . . .
`Configuring Outlook 2002 Against Viruses . . . . . . . . . . . . .
`Filtering Mail, Deleting Spam, and Defending Against Viruses
`in Ou tlook Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Filtering Messages in Outlook Express
`. . . . . . . . . . . . . . . .
`Configuring Outlook Express Against Viruses . . . . . . . . . .
`Filtering Mail, Deleting Spam, and Defending Against Viruses
`in Eudora
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Filtering Messages in Eudora . . . . . . . . . . . . . . . . . . . . . . . . .
`A voiding Viruses with Eudora
`. . . . . . . . . . . . . . . . . . . . . . .
`Filtering Mail, Deleting Spam, and Defending Against Viruses
`in Netscape Messenger and Netscape Mail
`. . . . . . . . . . . . . . . . .
`Filtering Messages in Netscape Mail and Messenger
`. . . .
`Avoiding Viruses with Netscape Mail and Netscape
`Messenger
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Blocking Junk Mail in AOL
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`Filtering Mail and Deleting Spam in Yahoo Mail . . . . . . . . . . . . . . .
`Filtering Messages in Yahoo Mail .. . . : . . . . . . . . . . . . . . . .
`Yahoo's Junk Mail Spamguard
`. . . . . . . . . . . . . . . . . . . . . . .
`Scanning Files for Viruses with Yahoo Mail . . . . . . . . . . . .
`Filtering Mail and Deleting Spam in Hotmail . . . . . . . . . . . . . . . . . .
`Filtering Messages in Hotmail . . . . . . . . . . . . . . . . . . . . . . . .
`Deleting Junk Mail in Hotmail
`. . . . . . . . . . . . . . . . . . . . . . .
`Scanning Files for Viruses with Hotmail . . . . . . . . . . . . . . .
`
`211
`211
`214
`
`214
`214
`
`215
`216
`217
`217
`217
`218
`218
`218
`218
`219
`
`015
`
`

`

`Contents
`
`i.----~---...:Chattlng and Conferencing on the Internet
`ffl ~ I 9 Online Chatting, Messaging, and Conferencing
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
`Concepts
`Forms of Chat, Messaging, and Conferencing
`. . . . . . . . . . . . . . . . .
`224
`E-mail Mailing Lists
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`224
`Usenet Newsgroups
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`226
`Internet Relay Chat (IRC) . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`226
`Web-Based Chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`226
`Web Discussion Boards
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`226
`AOL and CompuServe Chat Rooms . . . . . . . . . . . . . . . . . . .
`226
`Instant Messaging
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`227
`Online Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`227
`HowDoesChatWork? .. .. . ... . . . ..... . ... . ..... . .... . . . . ..
`228
`Identifying Yourself
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`228
`Topics, Newsgroups, Channels, and Rooms . . . . . . . . . . . .
`228
`Following the Discussion . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`228
`Chat and Conferencing Etiquette
`. . . . . . . . . . . . . . . . . . . . . . . . . . . .
`230
`Safety While Chatting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`232
`Ways to Use Chat Effectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`233
`ll 11 10 E-mail Mailing Lists .. . .. . .. .. .. . . . . .. . . . . . . . . . . .. 235
`Finding Interesting Mailing Lists
`. . . . . . . . . . . . . . . . . . . . . . . . . . ..
`236
`How Do Mailing Lists Work?
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`236
`Mailing List Types and Options
`. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`237
`Manually Managed Mailing Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`238
`List Server Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`238
`Using the Web to Communicate with a List Server . . . . . . . . . . . . .
`239
`The ListProc Web Interface
`. . . . . . . . . . . . . . . . . . . . . . . . . .
`239
`The LISTSERV Web Interface
`. . . . . . . . . . . . . . . . . . . . . . . .
`240
`The Lyris ListManager Web Interface
`. . . . . . . . . . . . . . . . .
`240
`The Mailman Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . .
`243
`The Majordomo Web Interface
`. . . . . . . . . . . . . . . . . . . . . . .
`244
`Proprietary Web Interfaces: Yahoo Groups and Topica
`. .
`245
`Using E-mail to Cornmw1icate with a List Server . . . . . . . . . . . . . . .
`246
`Management, List, and Administrator Addresses . . . . . . .
`247
`Common List Server Commands
`. . . . . . . . . . . . . . . . . . . . .
`248
`List Server Communication Problems
`. . . . . . . . . . . . . . . . .
`256
`Participating in Mailing Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`256
`Replying to List Messages
`. . . . . . . . . . . . . . . . . . . . . . . . . . .
`256
`Posting a New Message · . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
`256
`Mailing List Dos and Don' ts
`. . . . . . . . . . . . . . . . . .