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`Ex. 1019
`Ex. 1019
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`Bitdefender Antivirus for Mac User
` Bitdefender Antivirus for Mac User
`
`Manual
`Manual
`
`
`
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`
`

`

`
`
`
`
`USER'S GUIDE
`
`USER'S GUIDE
`
`

`

`Bitdefender Antivirus for Mac
`
`Bitdefender Antivirus for Mac
`User's Guide
`
`Publication date 2015.09.10
`
`Copyright© 2015 Bitdefender
`
`Legal Notice
`All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic
`or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written
`permission from an authorized representative of Bitdefender. The inclusion of brief quotations in reviews may be
`possible only with the mention of the quoted source. The content can not be modified in any way.
`Warning and Disclaimer. This product and its documentation are protected by copyright. The information in this
`document is provided on an “as is” basis, without warranty. Although every precaution has been taken in the
`preparation of this document, the authors will not have any liability to any person or entity with respect to any loss
`or damage caused or alleged to be caused directly or indirectly by the information contained in this work.
`This book contains links to third-party Websites that are not under the control of Bitdefender, therefore Bitdefender
`is not responsible for the content of any linked site. If you access a third-party website listed in this document, you
`will do so at your own risk. Bitdefender provides these links only as a convenience, and the inclusion of the link does
`not imply that Bitdefender endorses or accepts any responsibility for the content of the third-party site.
`Trademarks. Trademark names may appear in this book. All registered and unregistered trademarks in this document
`are the sole property of their respective owners, and are respectfully acknowledged.
`
`89504E470D0A1A0A0000000D494844520000000D0000000D0804000000D8E22CF700
`0000017352474200AECE1CE9000000097048597300000B1300000B1301009A9C1800
`0000B54944415418D33DD0517583501444D19DB762E05AA012A88417095402914024
`808420A1480816B0F02C5C09E94769E77FE69C3597FA0E61B6D8F53683D943A0F412
`ABD4D9A5704395CA66F7972AD0A3A1544F1C42B37A3AF4188412DA7F6BB26AEEF840
`6117D2E63847DF4295AE90068790AA74D334A3925ED8AC7ACD28BD0CAADD357CA299
`AC3A6177316AAAB2987566E9253C4EA111D7CE97E924A5A64A614569BE1DE2149E31
`F17BD4A8D7790A21DCB148BDC10FE0EA41B7A65E25860000000049454E44AE426082
`
`

`

`Bitdefender Antivirus for Mac
`
`Table of Contents
`Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
`1. Purpose and Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
`2. How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
`3. Conventions Used in This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
`3.1. Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
`3.2. Admonitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
`4. Request for Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
`1. Installation and Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
`1.1. System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
`1.2. Installing Bitdefender Antivirus for Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
`1.2.1. Install from Bitdefender Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
`1.2.2. Install from CD/DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
`1.2.3. Installation process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
`1.3. Removing Bitdefender Antivirus for Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
`2. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
`2.1. About Bitdefender Antivirus for Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
`2.2. Opening Bitdefender Antivirus for Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
`2.3. Application Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
`2.4. Application Dock Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
`3. Protecting against Malicious Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
`3.1. Best Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
`3.2. Scanning Your Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
`3.3. Turning on or off Autopilot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
`3.4. Scan Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
`3.5. Fixing Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
`3.6. Web protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
`3.7. Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
`3.7.1. Requesting an Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
`3.7.2. Getting Updates through a Proxy Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
`3.7.3. Upgrade to a new version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
`4. Configuring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
`4.1. Accessing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
`4.2. Account Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
`4.3. Scanner Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
`4.4. Scan Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
`4.5. History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
`4.6. Quarantine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
`5. Bitdefender Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
`5.1. About Bitdefender Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
`5.2. Accessing your Bitdefender Central account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
`5.3. My Subscriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
`5.3.1. Activate subscription . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
`5.4. My Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
`5.4.1. Customize your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
`
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`Bitdefender Antivirus for Mac
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`5.4.2. Remote actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
`6. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
`7. Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
`7.1. Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
`7.1.1. Online Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
`7.1.2. Asking for Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
`7.2. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
`7.2.1. Web Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
`7.2.2. Local Distributors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
`7.2.3. Bitdefender Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
`Types of Malicious Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
`
`iv
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`

`

`Bitdefender Antivirus for Mac
`
`Using This Guide
`1. Purpose and Intended Audience
`This guide is intended to all Macintosh users who have chosen Bitdefender
`Antivirus for Mac as a security solution for their computers. The information
`presented in this book is suitable not only for computer literates, it is
`accessible to everyone who is able to work under Macintosh.
`You will find out how to configure and use Bitdefender Antivirus for Mac to
`protect yourself against viruses and other malicious software. You will learn
`how to get best from Bitdefender.
`We wish you a pleasant and useful lecture.
`2. How to Use This Guide
`This guide is organized around several major topics:
`Getting Started (p. 9)
`Get started with Bitdefender Antivirus for Mac and its user interface.
`Protecting against Malicious Software (p. 12)
`Learn how to use Bitdefender Antivirus for Mac to protect yourself against
`malicious software.
`Configuring Preferences (p. 20)
`Learn more about the Bitdefender Antivirus for Mac preferences.
`Getting Help (p. 34)
`Where to look and where to ask for help if something unexpected appears.
`3. Conventions Used in This Guide
`3.1. Typographical Conventions
`Several text styles are used in this guide for an improved readability. Their
`aspect and meaning are presented in the table below.
`
`Appearance
`sample syntax
`
`Description
`are
`Syntax
`samples
`monospaced characters.
`
`printed with
`
`Using This Guide
`
`v
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`

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`Bitdefender Antivirus for Mac
`
`Appearance
`http://www.bitdefender.com
`
`documentation@bitdefender.com
`
`Using This Guide (p. v)
`
`filename
`
`option
`
`keyword
`
`Description
`The URL link is pointing to some external
`location, on http or ftp servers.
`E-mail addresses are inserted in the text for
`contact information.
`link, towards some
`This is an internal
`location inside the document.
`File and directories are printed using
`monospaced font.
`All the product options are printed using
`bold characters.
`Important
`keywords or phrases are
`highlighted using bold characters.
`
`3.2. Admonitions
`The admonitions are in-text notes, graphically marked, bringing to your
`attention additional information related to the current paragraph.
`
`Note
`The note is just a short observation. Although you can omit it, the notes can
`provide valuable information, such as specific feature or a link to some related
`topic.
`
`Important
`This requires your attention and is not recommended to skip over it. Usually,
`it provides non-critical but significant information.
`
`Warning
`This is critical information you should treat with increased caution. Nothing
`bad will happen if you follow the indications. You should read and understand
`it, because it describes something extremely risky.
`4. Request for Comments
`We invite you to help us improve the book. We have tested and verified all
`of the information to the best of our ability. Please write to tell us about any
`
`Using This Guide
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`vi
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`

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`Bitdefender Antivirus for Mac
`
`flaws you find in this book or how you think it could be improved, to help us
`provide you with the best documentation possible.
`Let us know by sending an e-mail to documentation@bitdefender.com. Please
`write all of your documentation-related e-mails in English so that we can
`process them efficiently.
`
`Using This Guide
`
`vii
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`

`

`Bitdefender Antivirus for Mac
`
`1. INSTALLATION AND REMOVAL
`This chapter includes the following topics:
`● System Requirements (p. 1)
`Installing Bitdefender Antivirus for Mac (p. 1)
`● Removing Bitdefender Antivirus for Mac (p. 8)
`1.1. System Requirements
`You may install Bitdefender Antivirus for Mac on computers with OS X
`Mountain Lion (10.8.5), OS X Mavericks (10.9.5), or OS X Yosemite (10.10 or
`later).
`Your Mac must also meet all of these additional requirements:
`● Minimum 1 GB of RAM Memory
`● Minimum 400 MB available hard disk space
`An Internet connection is required to register and update Bitdefender Antivirus
`for Mac.
`
`How to find out your Mac OS X version and hardware
`information about your Mac
`Click the Apple icon in the upper-left corner of the screen and choose About
`This Mac. In the window that appears you can see the version of your operating
`system and other useful information. Click More Info for detailed hardware
`information.
`1.2. Installing Bitdefender Antivirus for Mac
`You can install Bitdefender Antivirus for Mac from:
`● Your Bitdefender Central account
`● CD/DVD
`1.2.1. Install from Bitdefender Central
`From the Bitdefender Central account you can download the installation kit.
`Once the installation process is complete, Bitdefender Antivirus for Mac is
`activated.
`
`Installation and Removal
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`1
`
`●
`

`

`Bitdefender Antivirus for Mac
`
`To download Bitdefender Antivirus for Mac from your Bitdefender Central
`account, follow these steps:
`1. Log in as an administrator.
`2. Access your Bitdefender Central account.
`3. Select the My Devices panel.
`4. In the My Devices window, click INSTALL Bitdefender.
`5. Choose OS X, then choose one of the two available options:
`I want to install Bitdefender On this device.
`Select from the Product to be installed list, then click Download to
`continue.
`I want to install Bitdefender On another device.
`Select from the Product to be installed list. Type an e-mail address in
`the corresponding field, then click SEND.
`6. Wait for the download to complete, then run the installer.
`7. Complete the intuitive installation steps. For more details regarding the
`process, access Installation process (p. 3).
`1.2.2. Install from CD/DVD
`1. Insert the installation CD/DVD into the drive and open it. Access the
`shortcut to download the installer.
`2. Complete the intuitive installation steps. For more details regarding the
`process, access Installation process (p. 3).
`3. Log in to your Bitdefender Central account:
`
`Note
`If you already have an active Bitdefender Antivirus for Mac subscription,
`simply log in using the Bitdefender Central account the subscription is
`associated with and the product will become active.
`
`If your Bitdefender Central account has no subscription associated, or, if
`you do not yet have an account, proceed according to your situation:
`I already have a Bitdefender Central account
`Type the e-mail address and the password of your Bitdefender Central
`account, then click SIGN IN.
`
`Installation and Removal
`
`2
`
`●
`●
`

`

`Bitdefender Antivirus for Mac
`
`If you forgot the password for your account or you simply want to
`reset the one you already set, click the Password reset link. Type your
`e-mail address, then click the RESET PASSWORD button.
`I want to create a Bitdefender Central account
`To successfully create a Bitdefender Central account, click the Sign
`Up link located on the lower part of the window. Type the required
`information in the corresponding fields, and then click the CREATE
`ACCOUNT button.
`The data you provide here will remain confidential.
`
`Note
`Once the account is created, you can use the provided e-mail address
`and
`password
`to
`log
`in
`to
`your
`account
`at
`https://central.bitdefender.com.
`
`4. Select an option to activate your protection:
`● Start Free Trial - use the 30-days trial period. This option is available if
`there is no Bitdefender Antivirus for Mac subscription associated to
`your Bitdefender Central account.
`● Enter Activation Code - opens a new window where you can type the
`activation code you have, then click SUBMIT.
`● Buy Subscription - this link redirects you to the Bitdefender page from
`where you can purchase a new subscription.
`1.2.3. Installation process
`To install Bitdefender Antivirus for Mac:
`1. Click the downloaded bitdefender_mac_[token].pkg. This will launch the
`installer, which will guide you through the installation process.
`2. Follow the installation wizard.
`
`Installation and Removal
`
`3
`
`

`

`Bitdefender Antivirus for Mac
`
`Step 1 - Welcome Window
`
`Welcome Window
`
`Click Continue.
`
`Installation and Removal
`
`4
`
`

`

`Bitdefender Antivirus for Mac
`
`Step 2 - Read the License Agreement
`
`Read the License Agreement
`
`The License Agreement is a legal agreement between you and Bitdefender
`for the use of Bitdefender Antivirus for Mac. You can print or save the License
`Agreement so that you can review it at a later time.
`Please read the License Agreement carefully. To continue installing the
`software you must agree to the terms of the software license agreement.
`Click Continue and then Agree.
`
`Important
`If you do not agree to these terms, click Continue and then Disagree to cancel
`the installation and quit the installer.
`
`Installation and Removal
`
`5
`
`

`

`Bitdefender Antivirus for Mac
`
`Step 3 - Start Installation
`
`Start Installation
`
`installed in Macintosh
`for Mac will be
`Bitdefender Antivirus
`HD/Library/Bitdefender. The installation path cannot be changed.
`Click Install to start the installation.
`
`Installation and Removal
`
`6
`
`

`

`Bitdefender Antivirus for Mac
`
`Step 4 - Installing Bitdefender Antivirus for Mac
`
`Installing Bitdefender Antivirus for Mac
`
`Wait until the installation is completed and then click Continue.
`
`Step 5 - Finish
`
`Finish
`
`Click Close to close the installer window. Bitdefender Antivirus for Mac will
`be downloaded and installed.
`
`Installation and Removal
`
`7
`
`

`

`Bitdefender Antivirus for Mac
`
`The installation process is now complete.
`1.3. Removing Bitdefender Antivirus for Mac
`Being a complex application, Bitdefender Antivirus for Mac cannot be
`removed in the normal way, by dragging the application icon from the
`Applications folder to the Trash.
`To remove Bitdefender Antivirus for Mac, follow these steps:
`1. Open a Finder window and go to the Applications folder.
`2. Select the Bitdefender folder.
`3. Double-click the application Bitdefender for Mac Uninstaller to open it.
`4. Follow the uninstalling steps to complete the process, then click Close
`to finish.
`
`Important
`If there is an error, you can contact Bitdefender Customer Care as described
`in Support (p. 34).
`
`Installation and Removal
`
`8
`
`

`

`Bitdefender Antivirus for Mac
`
`2. GETTING STARTED
`This chapter includes the following topics:
`● About Bitdefender Antivirus for Mac (p. 9)
`● Opening Bitdefender Antivirus for Mac (p. 9)
`● Application Main Window (p. 9)
`● Application Dock Icon (p. 11)
`2.1. About Bitdefender Antivirus for Mac
`Bitdefender Antivirus for Mac is a powerful antivirus scanner, which can
`detect and remove all kinds of malicious software ("malware"), including:
`● adware
`● viruses
`● spyware
`● Trojan horses
`● keyloggers
`● worms
`This app detects and removes not only Mac malware, but also Windows
`malware, thus preventing you from accidentally sending infected files to
`your family, friends and colleagues using PCs.
`2.2. Opening Bitdefender Antivirus for Mac
`You have several ways to open Bitdefender Antivirus for Mac.
`● Click the Bitdefender Antivirus for Mac icon in the Launchpad.
`in the menu bar and choose Open Main Window.
`● Click the icon
`● Open a Finder window, go to Applications and double-click the Bitdefender
`Antivirus for Mac icon.
`2.3. Application Main Window
`In the application's main window you can check your computer's security
`status, run system scans, secure your web browsing experience, or login
`into your Bitdefender Central account.
`
`Getting Started
`
`9
`
`

`

`Bitdefender Antivirus for Mac
`
`Application Main Window
`
`The Autopilot option located in the upper-right part of the main window,
`continuously monitors the applications running on the computer, looking
`for malware-like actions and prevents new malware threats from entering
`your system.
`it is recommended to keep Autopilot enabled. If
`For security reasons,
`Autopilot is disabled, you will not be protected automatically against malware
`threats.
`The status bar at the top of the window informs you about the system's
`security status using explicit messages and suggestive colors. If Bitdefender
`Antivirus for Mac has no warnings, the status bar is green. When a security
`issue has been detected, the status bar changes its color to yellow. Click
`the View Issues button to view the issues that affect the security of your
`system. For detailed information on issues and how to fix them, refer to
`Fixing Issues (p. 15).
`Under the status bar, three scan buttons are available to help you scan your
`Mac:
`● Quick Scan - checks for malware the most vulnerable locations on your
`system (for example, the folders that contain the documents, downloads,
`mail downloads and temporary files of each user).
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`● Full Scan - performs a comprehensive check for malware of the entire
`system. All connected mounts will be scanned too.
`● Custom Scan - helps you check specific files, folders or volumes for
`malware.
`For more information, refer to Scanning Your Mac (p. 13).
`Besides the scan buttons, additional options are available:
`● Web protection - filters all web traffic and blocks any malicious content
`to secure your web browsing experience. For more information, refer to
`Web protection (p. 16).
`● Go to Bitdefender Central - click the Go to Central button at the lower-right
`part of the main interface to access your Bitdefender Central account. For
`more information, refer to Bitdefender Central (p. 26).
`● Number of days left - displays the time remaining before your subscription
`expires. When the expiration date is close, click the link to access a
`webpage from where you can renew your subscription.
`2.4. Application Dock Icon
`The Bitdefender Antivirus for Mac icon can be noticed in the Dock as soon
`as you open the application. The icon in the Dock provides you with an easy
`way to scan files and folders for malware. Just drag and drop the file or
`folder over the Dock icon and the scan will start immediately.
`
`Dock Icon
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`3. PROTECTING AGAINST MALICIOUS SOFTWARE
`This chapter includes the following topics:
`● Best Practices (p. 12)
`● Scanning Your Mac (p. 13)
`● Turning on or off Autopilot (p. 14)
`● Scan Wizard (p. 14)
`● Fixing Issues (p. 15)
`● Web protection (p. 16)
`● Updates (p. 17)
`3.1. Best Practices
`To keep your system malware-free and to prevent accidental infection of
`other systems, follow these best practices:
`● Keep Autopilot enabled, as to allow system files to be scanned by
`Bitdefender Antivirus for Mac.
`● Maintain your Bitdefender Antivirus for Mac product up to date with the
`latest malware signatures and product updates, while having Autopilot
`activated.
`● Check and fix the issues reported by Bitdefender Antivirus for Mac
`regularly. For detailed information, refer to Fixing Issues (p. 15).
`● Check the detailed log of events concerning the Bitdefender Antivirus for
`Mac activity on your computer. Whenever something relevant to the
`security of your system or data happens, a new message is added to the
`Bitdefender history. For more details, access History (p. 23).
`● You should also adhere to these best practices:
`● Make a habit of scanning files that you download from an external
`storage memory (such as an USB stick or a CD), especially when you
`do not know the source.
`If you have a DMG file, mount it and then scan its contents (the files
`within the mounted volume/image).
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`The easiest way to scan a file, a folder or a volume is to drag&drop it over
`the Bitdefender Antivirus for Mac window or Dock icon.
`No other configuration or action is required. However, if you want to, you
`can adjust the application settings and preferences to better suit your needs.
`For more information, refer to Configuring Preferences (p. 20).
`3.2. Scanning Your Mac
`Beside the Autopilot feature, which continuously monitors the applications
`running on the computer, looking for malware-like actions and prevents new
`malware threats from entering your system, you can scan your Mac or
`specific files anytime you want.
`The easiest way to scan a file, a folder or a volume is to drag&drop it over
`the Bitdefender Antivirus for Mac window or Dock icon. The scan wizard will
`appear and guide you through the scanning process.
`You can also start a scan as follows:
`1. Open Bitdefender Antivirus for Mac.
`2. Click one of the three scan buttons to start the desired scan.
`● Quick Scan - checks for malware the most vulnerable locations on your
`system (for example, the folders that contain the documents, downloads,
`mail downloads and temporary files of each user).
`● Full Scan - performs a comprehensive check for malware of the entire
`system. All connected mounts will be scanned too.
`
`Note
`Depending on the size of your hard disk, scanning the entire system may
`take a while (up to an hour or even more). For improved performance, it
`is recommended not
`to run this task while performing other
`resource-intensive tasks (such as video editing).
`If you prefer, you can choose not to scan specific mounted volumes by
`adding them to the Exclusions list from the Preferences window.
`
`● Custom Scan - helps you check specific files, folders or volumes for
`malware.
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`3.3. Turning on or off Autopilot
`To turn on or off Autopilot, do any of the following:
`● Open Bitdefender Antivirus for Mac and click the switch to turn turn on or
`off Autopilot.
`● Click the icon
`
`in the menu bar and choose Turn OFF Autopilot.
`
`Warning
`We recommend you to disable Autopilot for as little time as possible. If
`Autopilot is disabled, you will not be protected automatically against malware
`threats.
`3.4. Scan Wizard
`Whenever you initiate a scan, the Bitdefender Antivirus for Mac scan wizard
`will appear.
`
`Scanning in Progress
`
`Real-time information about detected and resolved threats is displayed
`during each Scan.
`Wait for Bitdefender Antivirus for Mac to finish scanning.
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`Note
`The scanning process may take a while, depending on the complexity of the
`scan.
`3.5. Fixing Issues
`Bitdefender Antivirus for Mac automatically detects and informs you about
`a series of issues that can affect the security of your system and data. In
`this way, you can fix security risks easily and in a timely manner.
`Fixing the issues indicated by Bitdefender Antivirus for Mac is a quick and
`easy way to ensure optimal protection of your system and data.
`Detected issues include:
`● The new malware signatures and product updates have not been
`downloaded from our servers, because Autopilot is disabled.
`● Unresolved threats have been detected on your system.
`● Autopilot is turned off.
`To check and fix detected issues:
`1. Open Bitdefender Antivirus for Mac.
`2. If Bitdefender has no warnings, the status bar is green. When a security
`issue has been detected, the status bar changes its color to yellow.
`3. Check the description for more information.
`4. When a issue is detected, click the View Issues button to view information
`about what is is affecting the security of your system. You can take actions
`in the window that appears.
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`Unresolved Threats Window
`
`The list of unresolved threats is updated after each system scan.
`You can choose to take the following actions on unresolved threats:
`● Reveal in Finder. Take this action to remove the infections manually.
`● Add to Exclusions. This action is not available for malware found inside
`archives.
`3.6. Web protection
`Bitdefender Antivirus for Mac uses the TrafficLight extensions to completely
`secure your web browsing experience. The TrafficLight extensions intercept,
`process and filter all web traffic, blocking any malicious content.
`The extensions work and integrate with the following web browsers: Mozilla
`Firefox, Google Chrome and Safari.
`An array of features is available to protect you from all kinds of threats you
`may encounter while web browsing:
`● Advanced Phishing Filter - prevents you from accessing websites used
`for phishing attacks.
`● Malware Filter - blocks any malware you come in contact with while
`browsing the Internet.
`● Search Results Analyzer - provides advance warning of risky websites
`within your search results.
`● Antifraud Filter - provides protection against fraudulent websites while
`browsing the Internet.
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`● Tracker Notification - detects trackers on the visited web pages protecting
`your online privacy.
`Enabling TrafficLight extensions
`To enable the TrafficLight extensions, follow these steps:
`1. Open Bitdefender Antivirus for Mac.
`2. Click Protect Now to activate the Web protection.
`3. Bitdefender Antivirus for Mac will detect what web browser you have
`installed on your system. To install the TrafficLight extension on your
`browser, click Get extension.
`4. You will be redirected to this online location:
`http://bitdefender.com/solutions/trafficlight.html
`5. Select Free Download.
`6. Follow the steps to install the TrafficLight extension corresponding to
`your web browser.
`Page rating and alerts
`Depending on how TrafficLight classifies the web page you are currently
`viewing, one of the following icons is displayed in its area:
`
`This is a safe page to visit. You can continue your work.
`This web page may contain dangerous content. Exercise caution if you
`decide to visit it.
`You should leave the web page immediately. Alternatively, you can choose
`one of the available options:
`● Navigate away from the website by clicking Take me back to safety.
`● Proceed to the website, despite the warning, by clicking I understand the
`risks, take me there anyway.
`
`3.7. Updates
`New malware is found and identified every day. This is why it is very important
`to keep Bitdefender Antivirus for Mac up to date with the latest malware
`signatures.
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`Keep the Autopilot turned on to allow the malware signatures and product
`updates to be automatically downloaded on your system. If an update is
`detected, it is automatically downloaded and installed on your computer.
`The malware signatures update is performed on the fly, meaning that the
`files to be updated are replaced progressively. In this way, the update will
`not affect the product operation and, at the same time, any vulnerability will
`be excluded.
`If Bitdefender Antivirus for Mac is up-to-date, it can detect the latest threats
`discovered and clean the infected files.
`If Bitdefender Antivirus for Mac is not up-to-date, it will not be able to
`detect and remove the latest malware discovered by Bitdefender Labs.
`3.7.1. Requesting an Update
`You can request an update manually anytime you want.
`An active Internet connection is required in order to check for available
`updates and download them.
`To request an update manually:
`1. Open Bitdefender Antivirus for Mac.
`2. Click the Actions button in the menu bar.
`3. Choose Update Virus Database.
`Alternatively, you can request an update manually by pressing CMD + U.
`You can see the update progress and downloaded files.
`3.7.2. Getting Updates through a Proxy Server
`Bitdefender Antivirus for Mac