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`FEB 20I.0.95
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`Distribution
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`Dinesh Sheth35/ ‘
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`February 17, 1995
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`“Canned Message Based Service”
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`This memo describes requirements from an idea that was discussed this morning with Mr.
`Jai Bhagat and Mr. Bernard Puckett. This idea originator is Mrs. Puckett.
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`Objective:
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`Offer advanced infonnationftransaction service with simple Tango type
`PMU device.
`A
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`Operation:
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`A customer subscribes to “special services and options” from Destinecr.
`His NOC record is configured with this new option. A special set of
`“CANNED MESSAGES” are ioaded in his PMU. Subscriber can send
`any of these special canned message to NOC without first receiving a
`message from NBC. i.e. originates a canned message to NOC. This
`canned message is addressed to the NOC. NOC analyzes the canned
`message and takes appropriate action on that canned message.
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`e.g.l. Canned message ‘‘I 0” for a subscriber is defined as “send local
`weather information now”. When the PMU sends the canned
`message 10 to NOC, NOC will get the weather information from
`the information service provider and send it to the subscriber PMU.
`
`. Canned Message “I 7” for a subscriber is defined as “call home
`(601-123-4567) and deliver a voice message that ‘I will be late”’.
`When the PMU sends this message to NOC, NOC will call the
`home number and deliver the recorded message ‘I will be late‘.
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`In this implementation a simple PMU will have up to 123 canned
`messages that can be used for these type of applications. By implementing
`this functions with simple PMU, we move into advanced functionality
`(kind of agent service) without waiting on advanced PMU.
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`Confidential
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`Check with Greg Pinter on PMU functionality.
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`According to Greg 60k PMU from Motorola will have canned
`message origination functionality in September. He is also
`working with Motorola to implement the requirement that allow
`multiple reply to the same message. When that is completed, we
`can send a MCR message with many “canned reply” that can later
`be used for the above described services. He will also press
`Motorola to get “canned message” origination in an earlier version
`of Tango PMU.
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`According to Mike Johnson, we have an option defined for PC
`based interface where "canned message” information can be passed
`from PC to PMU to NOC as message content with “old message
`id". This option can be used to offer above service. This feature is
`being worked on by Nolan, Ed, and Mike.
`__
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`I will work with Bill Hays to see pate-ntability ofthis idea.
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`We will ensure that NOC is ready to support this application before
`launch.
`-
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`Ifyou have questions or ideas on this application, please let me know.
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`Thank you
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`Distribution:
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`Jai Bhagat
`Masood Garahi
`Bill Hays
`Mike Johnson
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`Greg Pinter
`Bernard Puckett
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`Confidential
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