`
`Enterprise Support - Symantec Corp. - Updating virus definitions on a daily basis with Symantec AntiVirus
`
`Norton
`Small Business
`Enterprise
`Partners
`
`Products & Solutions
`
`http://www.symantec.com/business/support/index?page=content&id=TECH101518
`
`1/14
`
`
`
`Blue Coat Systems - Exhibit 1027 Page 1
`
`
`
`9/17/2014
`
`Enterprise Support - Symantec Corp. - Updating virus definitions on a daily basis with Symantec AntiVirus
`
`Support & Communities
`
`•
`
`http://www.symantec.com/business/support/index?page=content&id=TECH101518
`
`2/14
`
`
`
`Blue Coat Systems - Exhibit 1027 Page 2
`
`
`
`9/17/2014
`
`Enterprise Support - Symantec Corp. - Updating virus definitions on a daily basis with Symantec AntiVirus
`
`http://www.symantec.com/business/support/index?page=content&id=TECH101518
`
`3/14
`
`
`
`Blue Coat Systems - Exhibit 1027 Page 3
`
`
`
`9/17/2014
`
`Enterprise Support - Symantec Corp. - Updating virus definitions on a daily basis with Symantec AntiVirus
`
`Security Response
`
`http://www.symantec.com/business/support/index?page=content&id=TECH101518
`
`4/14
`
`
`
`Blue Coat Systems - Exhibit 1027 Page 4
`
`
`
`9/17/2014
`
`Enterprise Support - Symantec Corp. - Updating virus definitions on a daily basis with Symantec AntiVirus
`
`Try & Buy
`
`•
`
`http://www.symantec.com/business/support/index?page=content&id=TECH101518
`
`5/14
`
`
`
`Blue Coat Systems - Exhibit 1027 Page 5
`
`
`
`9/17/2014
`
`Enterprise Support - Symantec Corp. - Updating virus definitions on a daily basis with Symantec AntiVirus
`
`http://www.symantec.com/business/support/index?page=content&id=TECH101518
`
`6/14
`
`
`
`Blue Coat Systems - Exhibit 1027 Page 6
`
`
`
`9/17/2014
`
`Enterprise Support - Symantec Corp. - Updating virus definitions on a daily basis with Symantec AntiVirus
`
`Updating virus definitions on a
`daily basis with Symantec
`AntiVirus
`
` | Article URL
`http://www.symantec.com/docs/TECH101518
`(http://www symantec com/docs/TECH101518)
`
`Article:TECH101518 | Created:
`2005-01-21
`
` | Updated:
`2005-01-08
`
`Article Type
`Technical Solution
`
`Product(s)
`Show all (javascript:;)
`
`http://www.symantec.com/business/support/index?page=content&id=TECH101518
`
`7/14
`
`
`
`Blue Coat Systems - Exhibit 1027 Page 7
`
`
`
`9/17/2014
`
`Enterprise Support - Symantec Corp. - Updating virus definitions on a daily basis with Symantec AntiVirus
`
`Languages
`Show all (javascript:;)
`Issue
`
`You have Symantec AntiVirus Corporate Edition or Symantec Client
`Security. You need to update your virus definitions daily rather than to
`use the default weekly schedule.
`
`Solution
`
`Symantec AntiVirus 10.x clients and servers can get updated virus
`definitions daily by running LiveUpdate.
`
`Symantec AntiVirus 9.x/8.x clients or servers cannot get daily virus
`definitions updates just by running LiveUpdate. If they run LiveUpdate
`to connect to Symantec public servers or to internal LiveUpdate
`servers that update their content from Symantec LiveUpdate servers,
`they will receive new definitions weekly. Legacy Symantec AntiVirus
`versions can obtain daily updates only from an .xdb file or from
`Symantec AntiVirus 10.x servers through the Virus Definitions
`Transport Method.
`
`This restriction allows only a certain number of methods for updating
`Symantec AntiVirus and Symantec Client Security daily. Which
`method you use depends on which versions of Symantec AntiVirus
`are on your network.
`
`Symantec AntiVirus 10.x only
`If you use only Symantec AntiVirus 10.x, use the following methods:
`
`Default LiveUpdate
`
`http://www.symantec.com/business/support/index?page=content&id=TECH101518
`
`8/14
`
`
`
`Blue Coat Systems - Exhibit 1027 Page 8
`
`
`
`9/17/2014
`
`Enterprise Support - Symantec Corp. - Updating virus definitions on a daily basis with Symantec AntiVirus
`
`In Symantec AntiVirus 10.x, LiveUpdate can get new virus
`definitions daily from the Symantec public servers. Only
`Symantec AntiVirus 10.x clients and servers can get daily
`definitions by this method.
`LiveUpdate Administration Utility
`You can use the LiveUpdate Administration Utility to download
`definitions to an internal LiveUpdate server. Symantec AntiVirus
`clients and servers then get virus definitions by running
`LiveUpdate to the internal LiveUpdate server. Only Symantec
`AntiVirus 10.x clients and servers can get daily definitions by this
`method.
`
`Symantec AntiVirus 10.x primary server with Symantec AntiVirus
`10.x/9.x/8,x clients or secondary servers
`In an environment that contains both a Symantec 10.x primary server
`as well as Symantec 10.x/9.x/8,x clients or secondary servers, use the
`following methods:
`
`LiveUpdate and Virus Definitions Transport Method
`Use LiveUpdate to update the Symantec AntiVirus 10.x servers
`from the Symantec LiveUpdate server. Then, to update clients
`and any legacy Symantec AntiVirus servers from the Symantec
`AntiVirus 10.x servers, use the Virus Definitions Transport
`Method (http://service1.symantec.com/support/ent-security.nsf/docid/2002111915202948) .
`An .xdb file
`Download the daily .xdb file, and place it on the master primary
`server. To automate this method, you can use the XDBdown
`script (http://service1.symantec.com/support/ent-security.nsf/docid/2004061116024848) .
`LiveUpdate Administration Utility and Virus Definition Transport
`Method
`You can use the LiveUpdate Administration Utility to download
`definitions to an internal LiveUpdate server. Update the Symantec
`AntiVirus 10.x servers from the internal LiveUpdate server. Then,
`to update clients and any legacy Symantec AntiVirus servers from
`the Symantec AntiVirus 10.x servers, use the Virus Definitions
`Transport Method (http://service1.symantec.com/support/ent-security.nsf/docid/2002111915202948) .
`
`Symantec AntiVirus Corporate Edition 8.x or 9.x only
`
`http://www.symantec.com/business/support/index?page=content&id=TECH101518
`
`9/14
`
`
`
`Blue Coat Systems - Exhibit 1027 Page 9
`
`
`
`9/17/2014
`
`Enterprise Support - Symantec Corp. - Updating virus definitions on a daily basis with Symantec AntiVirus
`
`An .xdb file
`Download the daily .xdb file, and place it on your master primary
`server or parent servers. To automate this method, you can use
`the XDBdown script (http://service1.symantec.com/support/ent-security.nsf/docid/2004061116024848) .
`Then, to update clients and servers, use the Virus Definitions
`Transport Method (http://service1.symantec.com/support/ent-security.nsf/docid/2002111915202948) .
`
`Unmanaged Symantec AntiVirus clients
`
`LiveUpdate to an internal LiveUpdate server
`Use the LiveUpdate Administration Utility to download the daily
`definitions from the public Symantec LiveUpdate server.
`Configure clients to run LiveUpdate to your internal LiveUpdate
`server. All clients will receive new virus definitions daily.
`LiveUpdate to the Symantec LiveUpdate server
`Update all systems by running LiveUpdate to the Symantec public
`servers. Symantec AntiVirus 10.x clients will receive daily virus
`definitions. However, Symantec AntiVirus 9.x/8.x clients will
`receive new definitions weekly.
`
`References
`Additional information
`
`The following documents may help you to configure the distribution of
`virus definitions on your network:
`
`How to use the Virus Definitions Transport Method (VDTM) in
`Symantec AntiVirus Corporate Edition (http://service1.symantec.com/support/ent-
`
`security.nsf/docid/2002111915202948)
`
`Updating Symantec AntiVirus Corporate Edition virus definitions
`without using LiveUpdate (http://service1.symantec.com/support/ent-
`
`security.nsf/docid/2004061116024848)
`How to use the LiveUpdate Administrator with Symantec Client
`Security (http://service1.symantec.com/support/sharedtech.nsf/docid/2002082211163548)
`
`http://www.symantec.com/business/support/index?page=content&id=TECH101518
`
`10/14
`
`
`
`Blue Coat Systems - Exhibit 1027 Page 10
`
`
`
`9/17/2014
`
`Enterprise Support - Symantec Corp. - Updating virus definitions on a daily basis with Symantec AntiVirus
`
`Legacy ID
`
`2005092109545048
`
`Article URL http://www.symantec.com/docs/TECH101518
`
`Terms of use for this information are found in Legal Notices
`
`(http //www.symantec.com/about/profile/policies/legal.jsp)
`
`Email this article
`Subscribe via email
`Bookmark this article
`
`Please Sign In
`Login using SymAccount.
`Knowledge Base Search
`
`Knowledge Base Search
`
`
`Enter keywords
`Rate this Article
`Did this article answer your question or resolve your
`
`http://www.symantec.com/business/support/index?page=content&id=TECH101518
`
`11/14
`
`
`
`Blue Coat Systems - Exhibit 1027 Page 11
`
`
`
`9/1712014
`
`Enterprise Support - Symantec Corp. - Updating virus definitions on a daily basis with Symantec AntiVirus
`
`o Yes o No o Not Sure
`~ Thank you.
`
`Did this article save you the trouble of contacting technical support?
`o Yes o No
`
`How can we make this article more helpful?
`o Yes o No o Not Sure
`o Yes o No
`Ent er suggestions and feedback f or t his
`art ic l e here (optional )
`
`' - - - - - - - - - - - - - - - - -=,; characters remaining :939
`!Email Address (Optional)
`
`I SUBMIT I
`
`MySymantec
`
`MySymantec
`
`• Create a Support Case
`• Manage a Support Case
`• Manage Subscriptions
`• Ask a Question on Connect (Symantec Support Forums)
`• About SymWISE Support
`
`Contacting Support
`
`Contacting Support
`
`• Contact Technical Support
`• Business Critical Support Site
`
`http://www.symantec.com/business/support/index?page=content&id=TECH101518
`
`12/14
`
`Blue Coat Systems - Exhibit 1027 Page 12
`
`
`
`9/17/2014
`
`Enterprise Support - Symantec Corp. - Updating virus definitions on a daily basis with Symantec AntiVirus
`
`©1995 - 2014 Symantec Corporation
`
`About Symantec|
`Careers|
`Events|
`News|
`Site Map|
`Legal|
`Legal Notices
`License Agreements
`Repository
`Privacy|
`Cookies|
`Contact|
`Norton Support
`Business Support
`Business Sales
`Authentication Services
`Corporate Information
`
`RSS
`
`
`
`Symantec [+]
`AntiVirus|
`Backup Software|
`Encryption|
`Virtualization|
`Cloud Security|
`Configuration Management|
`Disaster Recovery|
`File Recovery|
`Remote Access Software|
`Business Continuity
`Norton [+]
`AntiVirus|
`Norton Store|
`Internet Security|
`Mac AntiVirus|
`Mobile Security|
`Norton|
`Spyware|
`Virus Protection|
`Virus Removal|
`Virus Scan
`Website Security Solutions [+]
`SSL|
`SSL Certificates|
`Extended Validation|
`Two-Factor Authentication|
`http://www.symantec.com/business/support/index?page=content&id=TECH101518
`
`13/14
`
`
`
`Blue Coat Systems - Exhibit 1027 Page 13
`
`
`
`9/17/2014
`
`Enterprise Support - Symantec Corp. - Updating virus definitions on a daily basis with Symantec AntiVirus
`Identity Protection|
`Website Malware Scan|
`Code Signing|
`Public Key Infrastructure|
`Website Vulnerability Assessment|
`VeriSign
`PC Tools [+]
`Internet Security|
`Spyware Doctor with Antivirus|
`Performance Toolkit|
`Mobile Security|
`File Recovery|
`Spyware Doctor|
`Privacy Guardian|
`Free Antivirus|
`Password Manager|
`Registry Mechanic
`
`http://www.symantec.com/business/support/index?page=content&id=TECH101518
`
`14/14
`
`
`
`Blue Coat Systems - Exhibit 1027 Page 14