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CAPSULE REVIEW
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`Review: Chestnut Hill Sound George
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`AT A GLANCE
`
`Chestnut Hill Sound George
`MACWORLD RATING
`
`By Dan Frakes
`PCWorld (http://www.pcworld.com/)
`
`| Aug 17, 2007 12:00 AM PT
`
`UPDATE: Ten days after this review was published, Chestnut Hill Sound lowered the price of the George from $549 to $499; the company
`
`also announced a promotion that includes the $50 remote-charging stand.
`
`We’ve been looking forward to reviewing Chestnut Hill Sound’s $549 George (http:llwww.chil|sound.coml) since we gave a prototype one
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`of our Best of Show awards (http://www.macworld.com/news/2007/01/11/bosprofile/index.php) at January’s Macworld Expo. Taking the
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`desktop audio system several steps beyond a pair of speakers and an iPod clock, the George promises an enticing combination of advanced
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`features, audio quality, and style. And for the most part, it lives up to those promises.
`
`The basics
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`At first glance, the white-with-gray-trim George looks much like other desktop iPod speaker systems, if a bit flatter and deeper at
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`approximately 14 inches wide by 5 inches tall by 9 inches deep. On the front panel are left and right speakers; interestingly, these use a
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`coaxial design, each with a 3.5-inch midrange driver in back and a 1-inch tweeter in front. In between the speakers is a removable, wireless
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`control panel, which I‘ll cover in depth below. On top is a Universal iPod dock with a flip-up dust cover. (Chestnut Hill includes five dock
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`adapters for older dockable iPods; newer iPods include their own Universal adapter. The iPhone is compatible with the George, although if
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`you don’t turn on AirPIane Mode, you’ll occasionally get audible feedback thanks to the iPhone’s wireless features.) The bottom of the system
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`hosts a ported, 4-inch “subwoofer.”
`
`CHS Ex. 2008
`CHS EX. 2008
`Apple v. CHS IPR2016-00794
`Apple v. CHS IPR2016-00794
`
`

`

`
`
`Content Continues Below
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`The back of the George provides the system’s AC jack; an auxiliary-input minijack (for listening to an external audio source); a pre-amp-
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`output minijack (for connecting the George to a larger stereo system); a headphone minijack; a USB connection (for software updates, not for
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`syncing your iPod with your computer); AM- and FM-antenna connectors for the George’s radio; and a bass control knob. Missing, compared
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`to many other current iPod speaker systems, are a video-outjack for displaying video and photos from a capable iPod on a TV, and a way to
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`sync your iPod with your computer.
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`But it would be a mistake to think of the George as simply an iPod speaker system, as it offers much more than just iPod playback. It’s really
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`a desktop stereo system that happens to offer excellent iPod integration.
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`Upgrades and makeovers
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`One area where the George differs from basic iPod speaker systems is in the areas of expandability and customization. As mentioned above,
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`the system’s software is upgradeable by connecting the George to your computer via USB and then running a software updater on your
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`computer. In our time testing the system, Chestnut Hill Sound released several updates that provided new features, added options for existing
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`settings, and fixed bugs. (The update procedure is simple, although one particular update required several tries before it was successful.)
`
`MORE LIKE THIS
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`But the George’s hardware is upgradeable, as well. Specifically, the iPod dock assembly on top is removable, and the underlying connector is
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`designed to accommodate future expansion or upgrade modules. According to the company, the first such module, for HD Radio, should be
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`available later this year for under $200. This design could also, in theory, allow Chestnut Hill to add compatibility with future iPods, or media
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`players from other companies, that don’t use Apple’s current dock connector. It’s unclear whether you’ll have to switch between the iPod clock
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`and other modules, or if you’ll be able to access both audio sources simultaneously.
`Content Continues Below
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`

`

`
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`You can also customize the look of the George: the front mesh grilles, the wrap-around side panels, and the top panel are all removable,
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`allowing you to replace them with different colors and finishes. Alternate grill covers in red, black, or blue will be available by the end of
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`October for $29; real-wood top and side panels (which Chestnut Hill calls skins ) with coordinated grilles—black-stained birch with black
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`grilles, natural walnut with brown grilles, and natural cherry with charcoal grilles—will be available at the same time for $99 a set. (The
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`company says additional colors and finishes will be added in the future.)
`
`Take control
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`The flagship feature of the George is its remote control. Unlike most compact stereo systems, which feature a set of controls on the system
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`itself and another, more limited, set on a remote control, Chestnut Hill has placed all the controls—and there’s an wide array—on a removable
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`panel. When inserted into the control “dock” between the speakers, the remote looks and functions as if it’s simply another part of the system.
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`But pull gently on the top of the panel and it pops free, offering full control—via ZigBee (http://en.wikipediaorg/wiki/Zigbee1 radio-frequency
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`(RF) wireless technology—from up to 30 feet away. (A nifty feature is the Quiet button on the back of the dock area that lets you quickly mute
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`the George’s audio [or pause playback when your iPod is playing] if you’re near the main unit but the remote is elsewhere. Although I would
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`have liked volume controls here, as well.)
`
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`The remote is an impressive piece of technology. The screen is large and easy to read, despite some minor ghosting, and includes an
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`adjustable backlight that can automatically dim or brighten depending on the ambient light; you even get fine control over how bright the
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`display should be in a dark room, a nice touch for bedroom use. Just below the screen are eight numbered, backlit buttons, which Chestnut
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`Hill calls Jump Buttons. Below those is the main control area, containing Menu, Play/Pause, Back, and Fonivard buttons, along with a large,
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`rubber-coated Volume/Navigation knob that also acts as a “select” button. Finally, on the top of the remote is a large, wide
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`

`

`Snooze/Mute/Pause button. The remote is fairly wide by remote-control standards—it measures 3.75 inches wide by 4.4 inches high by 1
`
`inch thick (not including the protruding knob)—but is fairly comfortable to hold in your hand. (One minor complaint I had is that because the
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`Mute button is so large, if you pick up the remote off a table or other flat surface, you have to remember to grab the remote’s sides; if you grab
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`the top and bottom, you’ll often press the Mute button accidentally.)
`Content Continues Below
`
`The remote provides the same user-friendly—and, for most people in the George’s target market, familiar—menu interface as an iPod. Press
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`the Menu button and the George’s settings menus appear; rotate the knob to navigate to a menu or setting, and then press the knob to select
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`it; press Menu again to move back up the menu hierarchy. A variety of useful settings are available: You can adjust audio levels at 8 different
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`frequencies (approximating an 8-band EQ); set the time; change the radio region (which changes the frequency “steps”); change the ZigBee
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`wireless channel to avoid interference; choose whether the default display is the time or the audio source; choose the timeout time (the time
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`of inactivity after which the screen returns to the default display); and more.
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`Another useful feature is that the Jump Buttons are contextual. For example, when in radio mode, they act as preset buttons, and a matching
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`onscreen grid displays the frequency associated with each button. But when the screen shows its main time-display view, the top four buttons
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`act as source selectors, with each button’s function (iPod, Radio, Alarm, or Aux) displayed on the screen just above the button. (Attention To
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`Detail Award: in this mode, only those four buttons are backlit; the other four are dimmed.) The remote's screen also provides useful
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`feedback; for example, if you switch to iPod mode without an iPod connected, the screen reads, “George needs your iPod"; if the battery is
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`getting low, instead of a tiny low-battery icon, you’ll see the message that “George needs to charge the remote soon."
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`The company’s range estimates are fair; I was indeed able to control the George from approximately 30 feet away (unobstructed; sticking a
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`wall in between reduced that range). However, it’s worth noting that once you approach the maximum distance, the remote’s menu-navigating
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`performance slows because, unlike with most remotes, information flows both ways between the remote and the main unit. For example, the
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`contents of each iPod-navigation menu, covered below, are actually stored in the George itself, and are sent to the remote when you access
`each menu.
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`The one real downside to the remote is its battery life. Although the remote charges when placed in the George, a full charge provides only a
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`few hours of frequent use. During my testing, this short battery life meant that I had to remember to put the remote back in its dock after use;
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`if I left it on my desk or on the coffee table between uses—for example, overnight—the battery would often die during the next use. (The
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`battery does go into a sleep mode that lets it last for a day or so between charges if you’re not actively using it; and all of your settings and
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`data are stored in the main unit, so you don’t lose them if the remote’s battery dies.)
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`Because of this battery-life limitation, if you tend to use (and keep) your remote across the room from the main unit, or if you want to take
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`advantage of the system’s alarm-clock features (covered below), I recommend purchasing Chestnut Hill’s optional $50 charging stand, which
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`is shown in the image above. This clear-and-white accessory includes its own AC adapter and provides a handy docking station that holds
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`the remote in a usable and visible position. It actually makes the remote a great alarm clock for your nightstand. (If you regularly store and
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`charge the remote in this stand, Chestnut Hill includes an attractive, speaker-grille-matching mesh panel to cover the George’s own dock
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`area.)
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`iPod onscreen
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`Although the remote’s menu design makes it easy to adjust settings and control the system, it’s when playing music from an iPod that the
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`remote really shines. And that’s because the George effectively puts your iPod’s menus on the remote’s screen: When you place an iPod in
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`the George’s iPod dock, the system downloads information about every track on the iPod and makes that information available to the remote.
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`The process can take a while, depending on the size of your iPod and how much content it contains; on my 80GB iPod with around 9000
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`items, it took nearly 3 minutes for the first sync. However, after this initial exchange of information, subsequent synchronizations are much
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`quicker. A useful AutoPlay mode, found in the Settings screen, can automatically begin playback—of either a particular playlist or shuffle
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`mode—after the sync finishes.
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`(A couple notes about this sync process: If you remove an iPod from the George and later replace it without syncing it to iTunes in between,
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`the George will use the previously-stored information about that iPod and won’t need to rescan it. However, if you sync your iPod with iTunes
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`in between, the George will rescan the iPod the next time you connect it. Similarly, whenever you put a different iPod in the George, the
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`system will forget the previous iPod’s contents and scan and store information about the new iPod.)
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`You can then navigate, on the remote's screen, menus that nearly replicate those found in an iPod’s Music menu: Playlists, Artists, Albums,
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`Songs, Podcasts, Genres, Audiobooks, and Settings (shuffle and repeat); as well as Shuffle Songs and Now Playing commands. The
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`navigation knob, its center Select button, and the Menu button together work much like an iPod’s own Click Wheel, letting you navigate the
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`menus just as you would an iPod’s (although the remote’s menus don’t accelerate with faster turning like those on an iPod). Suffice it to say
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`that if you’ve used an iPod, you'll feel right at home browsing your music collection on the George. (Note that you can‘t use your iPod’s own
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`controls when it’s docked in the George; in addition, because the George has no video output, you won’t be able to browse video or photo
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`menus.)
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`To make navigating long lists of items (artists, albums, songs, etc.) easier, the function of the Jump Buttons changes during iPod playback so
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`that each corresponds to several letters of the alphabet, displayed in a representative onscreen grid: abc, def, ghi, jkl, mno, pqrs, tuv, and
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`wxyz. Press ghi once and the listjumps to items beginning with the letter G; press it again, and you go to items beginning with H; and so on.
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`The remote’s menus are also circular; if you try to scroll “past” the end of a list, it doesn’t stop scrolling, as an iPod’s menus do; the list wraps
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`around to the other end. This can be disorienting with short menus, but it’s useful for quickly getting to the other end of a long list.
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`That’s not to say the remote‘s iPod-browsing menus are perfect. For example, it can take a second or two for each menu to appear; for
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`example, when selecting an album, there's a slight delay while the album contents are sent from the George to the remote. And if you switch
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`from iPod playback to another source—for example, the radio—the remote doesn’t remember the last menu you were viewing, or even the
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`last song you were playing
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`The remote’s Play/Pause, Back, and Forward buttons work just as you’d expect them to, letting you pause and resume playback and skip or
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`scan through tracks. (Scanning was added in a recent software update.)
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`While listing to music on an iPod, the clock display shows the artist, track, and album names for the current track; the iPod display lists that
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`same information at larger sizes, but provides additional information such as the track time, play mode (shuffle, repeat), and track number. In
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`iPod mode, the top four Jump Buttons let you quickly return to the Playlist, Artists, Albums, or Songs menu.
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`One-band band
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`If you’re the observant type, you may have noticed that there’s only a single Radio audio source, rather than separate AM and FM buttons.
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`That’s because the George has only a single radio band—one that tunes both AM and FM. (Chestnut Hill calls this Bandless Radio, although
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`SingleBand might be more accurate.) When tuning FM frequencies, if you try to go up from 107.9, the next frequency is 520 on the AM scale;
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`similarly, if you’re at 1720 on the AM “band,” increasing the frequency takes to you FM 87.9. This works in both directions.
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`You choose a station by pressing the control knob once to enter radio-tuning mode and then turning the knob. (You can use the Back and
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`Forward buttons, as well, although the knob is much faster for traversing a large swath of frequencies.) You can also save up to 24 presets for
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`any combination of AM and FM stations. These correspond to four banks of Jump Buttons; in each bank, the six Jump Buttons on the left
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`correspond to six presets and the two on the right function as Previous Bank and Next Bank buttons. My favorite feature here is that, as I
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`mentioned above, the Jump Button display on the screen shows the actual frequency to which each preset button corresponds.
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`I appreciated this excellent preset functionality, especially since I’m not quite convinced of the convenience of Bandless Radio. On the one
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`hand, it does reduce the number of audio sources, making overall operation simpler; on the other hand, it requires more effort than a standard
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`radio to switch from, say, FM 97.7 to AM 1080. Having presets spaced throughout the radio spectrum helps, as these presets let you quickly
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`jump to a frequency near the one to which you’re actually trying to get.
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`The George‘s FM reception was excellent in my testing, pulling in all but the weakest FM stations using the included single-wire antenna; this
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`was one of the few FM tuners good enough that I didn’t feel the need to connect a powered or higher-end passive antenna. AM reception, on
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`the other hand, was mediocre (although, to be fair, I don’t see many integrated AM radios with decent reception these days).
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`Alarming features
`
`

`

`Although not advertised as an alarm clock, the George is nevertheless a very good one, offering a standard sleep timer and four different
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`types of alarms. The sleep timer can be set to turn the system off after anywhere from one minute to 23 hours, 59 minutes, although after
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`activating sleep mode, the remote’s display doesn’t let you know how much time is left.
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`The first two alarms, Alarm 1 and Alarm 2, are everyday versions; each can be set to a different time, and for each alarm you can choose a
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`separate volume level and audio source—a tone, the radio, or your iPod. If you choose radio, the George will switch to the radio and let you
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`choose a station; if you choose iPod, the system will switch to iPod mode and let you choose a particular song to wake to. When you're done,
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`the system will return to whatever audio you were previously listening to. (If you want to wake to whatever you happen to be listening to when
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`you set the alarm, a convenient Now Playing option automatically sets that source—a radio station or an iPod playlist, for example—as the
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`alarm.)
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`The other two alarms are One Time and Nap Timer. One Time works just like Alarm 1 and Alarm 2, except that it doesn’t repeat each day; it’s
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`a handy way to set a one-time alarm without affecting your everyday alert(s). Nap Timer lets you set an alarm to sound after a certain amount
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`of time—the opposite of sleep mode. (Like sleep mode, you can set the Nap Time alarm’s time for anywhere from one minute to 23:59.)
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`All four alarms let you snooze—for a time you set, from one to 60 minutes—by tapping the large snooze button on top of the remote, by
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`pressing the snooze Jump Button, or by pressing the Quiet button on the main unit.
`
`Listening in
`
`Chestnut Hill advertises the George as an audiophile-quality desktop system, and as compact desktop systems go, it’s certainly among the
`
`best I've heard. The George’s overall sound is impressively flat—so much so that those used to speakers with accentuated bass or boosted
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`treble may initially find the George to be, well, boring, because no part of the audio spectrum stands out. But after listening to the George over
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`an extended period, you begin to notice something: a lack of the listening fatigue that often accompanies lesser systems. The George won’t
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`"wow" you with big bass or sparkly treble, but the longer you listen, the more you’ll appreciate that fact. (And if you personally find that you
`
`want a bit of emphasis, or de-emphasis, somewhere, there’s that 8-band EQ.)
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`On the other hand, the George does have several minor audio flaws. The first is its lack of stereo separation, although that’s difficult to get in
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`a compact system with speakers so close together, so it’s hard to fault the George here. The second is that the George sounds best when
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`you’re directly in front of the speakers, both vertically and horizontally, and there’s a noticeable change when you wander from that position.
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`This means that the George is best placed at least a few feet away from you (rather than on the desk in front of you) and at a height close to
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`listening-ear-Ievel (although the farther away from the George you sit, the less crucial this is).
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`Finally, thanks to its relatively small woofer and enclosure, the George doesn’t have much bass extension. On the other hand, the bass it
`
`does have is tight and well-defined; the George avoids the boomy low end you get with systems that try to give the illusion of powerful bass
`
`by accentuating the limited bass they do have. In other words, the George knows what it can do and doesn’t try to do more, which is
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`refreshing if you’re interested more in accurate sound than in shaking the room. (Although you can get some boom by cranking the George’s
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`bass-level knob and all the lower bands of the remote’s E0 to their maximum levels. I don’t recommend it.)
`
`In terms of volume, the company says the George was designed to fill a 400- to 600-square-foot room (assuming an 8- to 10-foot ceiling) with
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`high-quality audio, and thatjibes with my own testing. In such a room, the George can easily reach uncomfortable listening levels without
`
`distorting, and sounds good even at loud volumes. On the other hand, in larger rooms the George starts to exhibit distortion before reaching
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`similar volume levels. In other words, it won’t match systems such as Apple’s iPod Hi-Fi (http://playlistmag.com/products/complete/493-
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`detail.php) or Logitech’s AudioStation (http://playlistmag.com/products/complete/703-detaiI.php1 for pumping out party-level audio. But it
`
`wasn‘t designed to.
`
`The Lowdown
`
`The George is an impressive package of technology, a great iPod speaker system, and a very good desktop stereo. It provides excellent
`
`sound quality, is easy to use, and offers unique features not found on any other audio system we’ve seen. The fact that it’s got room to grow
`
`—in terms of both software and hardware—means it shouldn’t be obsolete in a year or two. (Although, given its extensive functionality and
`
`the fact that it sounds so good, I often found myself wishing it had a CD player to make it a truly complete compact system.)
`
`The George’s biggest drawback is its price: at $549—plus $50 for the remote charging stand—there are few desktop audio systems even
`
`close to the George’s price tag. Several standard desktop iPod systems (namely JBL’s Radial (http://playlistmag.com/products/complete/554-
`
`detailphp) and Logitech’s AudioStation (http://playlistmag.com/products/complete/703-detail.php) ) offer sound quality that’s nearly as good
`
`

`

`for much less money. And at the George’s price, it’s fair to look at alternative solutions. For example, if you’ve already got a good desktop
`
`stereo system, or a good full-size stereo, you can get some of the George’s functionality—namely, the iPod-like onscreen menu system—via
`
`something like Keyspan’s $179 T n Vi w f r iP
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`. ml . Similarly, there are several
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`$150 accessories out there that let you use your iPod itself as its own remote, sending its audio via Bluetooth to your stereo. (The downside
`
`to these systems is that Bluetooth compresses audio, but even with some compression artifacts, some people will prefer this solution
`
`because, when used with a full-size stereo, you’ll get full-range sound and better stereo separation and imaging.) Finally, if your audio system
`
`includes a TV, there’s also Apple’s own $300 Apple TV (http://www.macworld.com/2007/03/reviews/appletvrev/index.phpl.
`
`Then again, none of these solutions will fit neatly on a desk, dresser, or counter, and none will give you exactly what the George offers: a
`
`compact but great-sounding system with a unique and compelling combination of features. You’ll have to decide for yourself how much that’s
`worth.
`
`AT A GLANCE
`
`Chestnut Hill Sound George
`MACWORLD RATING
`
`Pros
`
`- Future hardware add-ons promised
`- Customizable appearance
`- Useful and varied alarm-clock features
`- Upgradeable software
`- Very good sound quality
`- Excellent FM reception
`-
`Impressive RF remote with built-in iPod-menu display
`
`Cons
`
`- Slight screen ghosting
`Expensive
`Audio sounds best directly on-axis
`Short remote battery life
`No video output
`
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