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`VIEWTRON
`
`QUICK REFERENCE CARD
`
`CUSTOMER SERVICE CENTER
`
`DADE ........00.... 672-1344
`
`BROWARD ......... 527-1344
`
`PALM BEACH ....... 833-1344
`
`Cail the Customer Service Centerfor
`assistance in using VIEWTRON, the
`Sceptre terminal, or any questions
`about your VIEWTRON account. Hours
`of operation: 9:00 a.m.-9:00 p.m. daily.
`
`.
`
`|
`
`STARTING A SESSION
`
`Autodialer sign on
`1. Turn TV and Sceptre control unit power ON
`
`3. If your ID and password are programmedpress (9) , otherwise,
`4. Enter your ID then €2
`
`
`
`5. Enter your password then @73
`
`NOOnSBWDY
`
`Manual sign on
`1. Turn TV and Sceptre contro! unit power ON
`
`. Press
`ES:
`
`. Enter the LADT number — 14404242
`
`. When you hear tone, press £
`. Enter the VIEWTRON number — 6747000 then @275
`
`. Enter your ID then
`0)
`. Enter your password then 2)
`
`ENDING A SESSION
`Press the power button on the Sceptre contro! unit to sign off.
`
`
`
`CURSOR CONTROLSforediting messages
`
`Hold down
`/and press:
`
`
`
`€-
`
`cursor LEFT
`
`= cursor RIGHT
`cursor DOWN
`4 cursor UP
`
`
`
`
`
`Insert character
`
`Delete character
`Insert line
`Deleteline
`
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`Page 2
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`
`
`
`
`Keyword
`Major Indexes
`Page Number
`
`Viewtron Index
`
`Topic Index
`NewsIndex
`
`Sports Index
`Money Index
`Education Index
`
`Games Index
`
`Shopping !ndex
`Messages Index
`Home & Family Index
`Entertainment Index
`
`Food & Dining Index
`Health Index
`
`Travel Index
`
`Reference Index
`
`Classifieds Index
`
`100
`
`101
`200
`
`280
`424
`563
`
`500
`
`900
`800
`460
`480
`
`423
`420
`
`370
`
`422
`
`912
`
`VIEWTRON
`
`TOPIC
`NEWS
`
`SPORTS
`MONEY
`EDUCATION
`
`GAMES
`
`SHOPPING
`MESSAGES
`HOME
`ENTERTAINMENT
`
`FOOD
`HEALTH
`
`TRAVEL
`
`BOOKS
`
`CLASSIFIED
`
`Other Important Pages
`Keyword
`
`
`To send a message to Customer Service
`Viewtron hours of operation
`To check your mailbox or send a message
`To change your ID monogram
`To change your password
`To change sessions
`To change your Personal Magazine
`To use your Calendar
`To use the Subscriber Directory
`
`
`
`WRITE SERVICE
`HOURS
`ID
`PASSWORD
`SIGN ON
`MAGAZINE
`CALENDAR
`DIRECTORY
`
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`
`
`©1983 Viewdata Corporation of America, Inc.
`
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`Page 4
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`
`
`INTRODUCTION
`
`Welcome to Viewtron® the state of the art in a new form of
`communications — videotex — which combines computer
`technology with features from television and telecommunica-
`tions. Viewtron has been designed to provide busy people
`with easy access to a wealth of information, services and
`entertainment.
`After you connect the Sceptre™ Videotex Terminal to your
`
`television and telephone, please take time to review the
`GETTING STARTED section of this handbook. Although
`most of the operating instructions are built into Viewtron, first
`youll need a few basic procedures that are explained in this
`section.
`If you have any problems with the terminal, telephone View-
`trons Customer Service Center The phone number Is listed
`on the Quick Reference Card enclosed in the front pocket of
`this handbook, and in the GETTING STARTED section.
`
`In all, this handbook consists of:
`
`= GETTING STARTED
`
`« ID & PASSWORD
`
`= SHOPPING & MESSAGES
`
`= HOME BANKING
`
`= MORE HELP
`
`« APPENDIX
`
`|
`|
`
`|
`
`VIEWTRON is a registered service mark applicable only to the service provided by
`Viewdata Corporation of America, Inc. (VCA}, a wholly owned subsidiary of Knight-
`Ridder Newspapers.
`
`SCEPTRE is a trademark of A.T.&T. Co.
`
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`
`
`
`
`VIEW TRON TOPICS
`
`
`
`
`
`NEWS
`Top Stories,
`Local News,
`
`SPORTS
`Latest Scores, News, Local Leagues
`
`GAMES
`
`Weather
`
`Trivia Quizzes, Adventure, Casino
`Buy and Sell
`
`
`
`
`
`
`
`
`
`CLASSIFIEDS
`
`SHOPPING
`Catalogs, Ordering,
`Values
`
`MONEY
`Banking, Finance, Consumer Advice
`
`TRAVEL
`Parks, Beaches,
`U.S. Travel, Airlines
`
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`
`
`
`
`Garden, Fash
`
`MESSAGES
`Electronic Mail, Bulletin Board
`
`
`
`FOOD & DINING
`Recipes and
`Restaurants
`
`
`
`ENTERTAIN-
`MENT
`Reviews,
`Tickets,
`Best Bets
`
`
`
`
` REFERENCE Book Reviews, Encyclopedia
`
`- EDUCATION
`=.
`SAT Review, Spanish,
`Basic and Adult Skills
`
`
`
`HEALTH
`Advice,
`Fitness,
`Calorie
`Counter
`
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`
`
`TABLE OF
`
`CONTENTS
`
`GETTING STARTED
`
`Installing Your Terminal 0... 0... 0 ee
`Telephoning Customer Service .......0.0.....00005
`Signing On to Viewtron ... 0... ee.ee,
`SIGNiNg Off 20.ee
`Your Viewtron Account ... 0.00.00... ee
`
`Getting Around in Viewtron .. 2.2.2... eee
`Using INd@xXeS oo ee
`Using Keywords and Page Numbers ...............
`Using the Function KeyS .. 0.2.0.0. 0. ee
`Exceptions tothe Rules ............0 000.000.0005,
`Viewtron Operating Schedule ................00004
`Entering Subscription Information ..................
`
`Page
`1-2
`
`1-3
`
`1-4
`
`1-7
`
`1-7
`
`1-9
`
`1-9
`
`1-13
`
`1-14
`
`1-16
`
`1-16
`
`1-16
`
`ID & PASSWORD
`
`Understanding Your ID... 2... ee
`Getting Additional ID's 00.0... ee
`Changing Your !|D Monogram ......0.0.. 00.2000 00)
`Understanding Your Password .......... 0... ..0004
`Changing Passwords ...........0 00.002.
`Replacing Your Password ... 0.0.2.2... 00. ee
`Using Your Personal Magazine and Calendar ........
`Changing SeSsionS 02.0... ee
`
`2-2
`
`2-2
`
`2-3
`
`2-3
`
`2-4
`
`2-4
`
`2-5
`
`2-6
`
` hoaeendeosadSENN
`
`
`
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`Page 9
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`
`
`SHOPPING & MESSAGES
`
`Shopping Through YourTV Screen ........0.0..0005 3-2
`Using Viewtron ValueS . 0... ee. 3-3
`Sending and Receiving Messages .................
`3-4
`Editing Your Messages .......... 00.0000... eee 3-4
`Posting on the Public Bulletin Boards ...............
`3-5
`Discovering Your Electronic Mailbox ..........00....
`3-5
`Listing Yourself in the Subscriber Directory .......... 3-6
`
`HOME BANKING
`
`Things You Should Know «20... 6 ee 4-2
`SECUMTYne 4-3
`How to Practice Home Banking .............0.....
`4-3
`
`MORE HELP
`
`5-2
`Signing On to Viewtron Manually... 0.000.000.0000...
`Loading the Autodialer
`.... 0.0... 0.002. 5-4
`Loading ID/Password ... 0.0.0. 5-6
`Two-Button Sign-On2. 5-7
`Local Area Data Transport
`......0.0.00 0.0.0... 0005.
`5-8
`Viewtron RESpOnsSe€S 2... ee 5-8
`
`APPENDIX
`
`Policy on Data Security 02... ee. 6-2
`INdOXee 6-5
`
`Viewpons”
`
`
`
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`Page 11
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`
`GETTING
`
`STARTED
`
`Installing Your Terminal
`Telephoning Customer Service
`Signing On to Viewtron
`signing Off
`Your Viewtron Account
`
`Getting Around in Viewtron
`Using Indexes
`Using Keywords and Page Numbers
`Using the Function Keys
`Exceptions to the Rules
`Viewtron Operating Schedule
`Entering Subscription Information
`
`
`
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`Dit
`Page 13.
`
`
`
`GETTING STARTE
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`|
`JHO800088
`|
`SA@G8e8e8eaeo0o0
`
`AAPOR eoOs
`AaMAAAReOReSo |
`FOO PHOROO ee
`IaQeeeeeoooo:
`Shift
`}
`i
`}
`[snin_} /
`
`|
`
`Installing Your Terminal
`
`The© Sceptre Videotex Terminal consists of two units:
`
`sor
`—
`_—nntmantenn
`
`
`
`
`
`
`
`
`
`the Control Unit
`
`
`
`
`
`the Keypad
`
`Before you can use your Sceptre terminal to sign on to
`Viewtron, you must connect the Control Unit to your television
`and a telephone outlet. Just follow the installation instructions
`packaged with your Sceptre Videotex Terminal.
`
`
`Personal
`Mark
`Recall
`
`
`W ::Heip
`
`Magazine
`
`Page
`
`Page
`
`Browse
`
`Index
`
`Back
`
`More
`
`Now,find the thin plastic template packaged in tne front
`pocketof this handbook and piace it over the function keys. (It
`has an adhesive backing.) When placed correctly,
`the
`template shouid look like the picture above.
`If you have any problems, telephone the Viewtron Cus-
`tomer Service Center at the number listed on the next page,
`or on the Quick Reference Card in the front pocket of the
`handbook.
`
`
`GETTING STARTED 1-2
`
`
`
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`
`
`:
`
`|
`
`= Viewtron.
`
`S TELEPHONING CUSTOMER SERVICE
`: Telephone Viewtrons Customer ServiceCenter fot
`~answers and help legarcing:
`a your Sceptreterminal
`Customer service.representatives areqatabee by
`.
`8 telephone from 9:00 a.m.to 9:00pm.Ualy wneluding
`weekends).
`:
`oN
`coo Te:toll-Tree telephonenumbersforCustomer Ser :
`vice.are:
`|
`:
`“DADECOUNTY......... 672-1344
`- BROWARDCOUNTY 5274344
`/ PALMBEACH COUNTY... 833-1344|
`
`- Subscribers may alsosend:messages to Customer oS
`.
`- Service through Viewtron, To do this,or tofind:general ”
`information.about Viewtron services, prices and hours —
`_ of operation,select Messages on the second:page Ole
`2 the:Topic. Index. When the Messages: page appears:On 6
`S yourscreen, selecttheCustomerServiceoption.
`.
`Youcanget quicklytothe pagewhere youwriteand. =
`2 send messagestoCustomerServicejust byypinathe:
`& Keaword|WAITESERVICEandpress:
`: Ce
`
`
`
`
`
`
`
`
`~
`@
`
`
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`Page 15
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`
`
`Signing On to Viewtron
`After connecting the Sceptre control unit to your television
`set and telephone outlet, heres how to sign on to your first
`Viewtron session:
`
`1. Select either channel 3 or 4 on the back of the Sceptre
`control unit.
`
`2. Turn the control unit on by pressing the power button.
`
`3. Turn your television on, and select the same channel that
`you selected on the control unit (3 or 4).
`
`. Tune your television for the best possible picture, and set
`the volume at or slightly below normal.
`If you need to
`
`adjust your television picture, refer to the Sceptre Jermina!
`Owners Manual.
`
`aeMae31 Ceeseal
`
`eee =|
`
`mie SE
`
`
`. You should see the Welcome page, pictured above, on
`your television screen. The word VIEWTRON should ap-
`pear on the screen next to the number 1. Pick up your
`SCEPTRE keypad, and press 55
`
`. Your Sceptre terminal has been programmed io call
`Viewtron automatically, so the terminal will now begin
`dialing a telephone number You should hear clicks as
`each number appearsat the top of the television screen.
`
`- NOTE: IFTHE TERMINAL DOES!NoTSTARTDIALING,
`~—
`PLEASE READ THE INSTRUCTIONS FOR
`MANUAL DIALING IN THE MOREHELP SECTION
`oo
`SOF THIS:HANDBOOK.
`
`.
`
`
`
`
` ETTING STARTED 4-4
`
`?)
`
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` 4
`
`i g
`
`i
`
`7. You should now seea picture that tells you that your call
`has been attempted and is connected.
`It does not re-
`quire any action by you and will only remain on the screen
`for amoment.
`
`
`to disconnectfrom the
`If you are unsuccessful, press
`2;
`phoneline, and try again. If this still doesn't work, call the
`Customer Service Center.
`
`
`
`. When you see the Welcome to Viewtron page, pictured
`above, you need to identify yourself with the ID and
`password enclosed in the envelopein the front pocketof
`this handbook.
`
`. At the bottom of the screen, Viewtron prints:
`
`PLEASE TYPE IN YOUR !D
`
`Type in the numbers and letters of your ID. AS you press
`the keys, the characters of your ID will appear on the
`screen.
`
`Make sure you have entered your ID correctly. If you have,
`
`
`press £2.3) if theres a mistake, press either ©.or2.
`
`
`
`
`re-enter your ID, and press
`
`10.
`
`Next you'll See an instruction that says:
`
`| : :
`
`PLEASE TYPE IN YOUR PASSWORD.
`
`Type in the numbers and letters of your password. To
`ensure security, your password does not appear on the
`
`PMC Exhibit 2114
`PMC Exhibit 2114
`Apple v. PMC
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`GETTING STARTED 1-5
`Page 17
`”
`Page 17
`
`
`
`
`
`If you think youve entered your password cor-
`screen.
`rectly, p ess
`If you think you've made a
`mistake,
`
`press (28
`, re-“enter the password, and pres
`
`
`
`
`
`NOTE:
`DO NOT.LOSEYOUR PASSWORD!
`
`If you make a mistake entering your ID or password,
`Viewtron will ask you to try again. Viewtron does nottell
`you whether the mistakeis in the ID, in the password, or
`in both. Press &2"" and re-enter both your ID and
`
`password.
`If you fail to enter your correct ID and password in three
`
`attempts, press
`~
`to disconnect from the phoneline,
`and try again. If you are still unable to sign on, call the
`Customer Service Center.
`
`11. During your first session, you will see a pagethattells you
`that, during your second session, you will be asked for
`some supscription information. (See Entering Subscrip-
`lion Information at the end of this section.) Before your
`second session, please review the Terms of Service,
`
`found in the front pocket of this handbook. Press
`.e., the F8 key, to continue.
`
`
`
`12. When you see the Viewtron page pictured above, you are
`ready to explore! Just type In the number of the area you
`
`wish to see first, and press &228). That's all there is toit.
`
`
`GETTING STARTED 1-6
`
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`: “TheCursoree Pe ee.
`Thecursor(thebliinkingbax! MUSTBEON THETOR
`: LINE OF THE SCREENbeforeyoumakeaselection:to
`5 -movefromonepage toanother ifthecursor ISNOTon
`
`
`omovettthere.a Ags : the€ topline,piers a
`“YouNMUST.PRESS¢SENI310:SENDTHAT INSTRUC-Zo
`
`: TION TO.VIEWTRON.ee
`o
`
`Lele. only.exceptions,tocaeareateryouuseathe
`ae Functionkeys,whicharediscussedlater|inn thissection, :
`: aytheCommandkeys
`: Rs,
`
`Signing Off
`To end a session, just press the power button on tne control
`unit. This disconnects you from Viewtron and Southern Bell's
`telecommunications service.
`
`Your Viewtron Account
`Your first month of Viewtron basic service Is free. However,
`because Viewtron service is payable in advance, you will
`receive an invoice from Viewdata Corporation of America
`during the first month.
`The invoice will cover next month's basic service charge for
`Viewtron, and applicable charges for any other Extra Charge
`services that you may have used thus far
`Viewtron prices are included on the back of the Terms of
`Service, found in the front pocket of this handbook. Should
`you have any questions relating to your Viewtron accourt,
`please telephone the Customer Service Center.
`When you use Viewtron, you will also be using a telecom-
`munications service of Southern Bell called Loca! Area Data
`Transport - LADT. Chargesfor this service will aopear each
`month on your bill from Southern Bell. For more information,
`see Local Area Data Transport inthe MORE HELP section of
`this handbook.
`
`PMC Exhibit 2114
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`Page 19
`GETTING STARTED 17
`Page 19
`
`
`
`
`
`Using indexes
`
`4 aoNG STARTED 1-8
`
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`
`
`4
`|
`|
`
`
`
`GETTING AROUND IN VIEWTRON
`
`(Navigation in a Nutshell)
`
`Getting around in Viewtron is easy. From any point in a
`Viewtron session, you can use one of three different methods
`to get to other pages:
`a |ndexes
`= Keywords
`# Page numbers
`left shows the use of indexes, and is
`The illustration at
`described below under Using Indexes. The illustration on
`page 1-12 shows the use of keywords and page numbers,
`and is describedlater in this section under Using Keywords
`and Page Numbers.
`Using Indexes
`
`
`
`A. Let's say that you've just signed on, and are looking at the
`Viewtron Index page pictured above. You could choose
`any one of the options, the numbered choices that appear
`on an index page, but for the sake of discussion welll
`
`choose the Topic Index (option number 1). Press |
`
`then press
`
`;
`
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`
`
`B. The Topic Index page pictured above lists major
`categories of information. Let’s say that you want to know
`what's going
`on in tne world, and you pick News(option 1).
`
`Press
`
`
`
`
`C. Now you have the Newsindex page. Although you could
`choose any one of the options, let's say you select Weather
`a
`(option 8). Press
`
`
`
`
`GET ING STARTE
`
` D 1-10
`
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`
`
`D.
`
`
`and
`
`is this beginning to look familiar? From here, you would
`select one of these options, for instance, BOATING FORE-
`CAST,
`which would give you a page of text. So, press
`:
`
`E. Here's the weather forecastfor boating.
`
`Youll note that on many pages, the bottom line of the
`screen has a zero (that’s different from the letter O) followed
`by the title of a previous Index page. You can return to that
`
`previous Index by pressing 4.
`By repeating this procedure you canntravel all the way back
`to the Viewtron Index, if thats what you want to> do. Lets do
`
`that now, just by repeatedly pressing
`
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`Page 23
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`
`
`
`_.the 4th
`
`
`Pressing |
`..the Ist time brings you back to the Weatherindex.
`..the 2nd time brings you back to the Newsindex.
`time brings you back to the Topic Index.
`.. the 3rd
`time brings you back to the Viewtron index.
`Now youre right back where you started.
`Everything in Viewtron can be found easily by moving from
`one index to another. You start with a fairly broad topic, and
`narrow it down by going through the indexes until you find
`exactly what youre looking for.
`
` VIEWTRON
`
`INDEX
`
`
`
`
`
`WEATHER
`
`
`
`
`
`
`BOATING
`
` FORECAST
`
`Using Keywords and Page Numbers
`
`GETTING START
`
`
`7]
`
`
`Dit2
`
`PMC Exhibit 2114
`PMC Exhibit 2114
`Apple v. PMC
`Apple v. PMC
`IPR2016-00753
`IPR2016-00753
`Page 24
`Page 24
`
`
`
`Using Keywords and Page Numbers
`Traveling by indexesIs like driving acar to a place you want
`to go. Using keywords and page numbersis like taking a
`plane there instead: you go from one place to the other with
`no stops in between.
`It appears in the
`Every topic in Viewtron has a keyword.
`r left corner of the page. Typing a keyword and pressing
`
`takes you to the first page of information relating to that
`topic. Keywords can be typedin either capital or small letters:
`it makes no difference.
`You can also find keywords by using the Keyword Index.
`You get to the Keyword Index by typing KEYWORD and
`pressing £2.) .
`The number in the upper right corner of the screen is the
`page number. Like keywords, these numbers can be used to
`movedirectly to specific pages. Justlype the page number
`
`of a page you want to see, and press @2)) .
`Using theillustration on theleft, let's travel to some of the
`same pages wesawin the illustration of indexes on page 1-8.
`We'll start again from the Viewtron Index page.
`
`A.This time, you just type in the keyword NEWS, which takes
`you directly to the Newsindex. (Or, you could have typed
`its page number, which is 200.)
`
`B. To get to the boating forecastthis time, type the keyword
`WEATHER BOATING, or the page number 2704. Entering
`that Keyword or page number from anywhere in Viewtron
`takes us directly to that page.
`
`C. From the boating page, you can just type the keyword
`TOPIC or the page number 101 to go directly to the Topic
`Index, bypassingall in-between pages.
`
`it’s Your Choice
`Using options on index pages is the safe, sure wayto find
`the information you need. However, using keywords and page
`numbersis faster.
`
`PMC Exhibit 2114
`PMC Exhibit 2114
`Apple v. PMC
`Apple v. PMC
`IPR2016-00753
`IPR2016-00753
`Page 25
`GETTING STARTED 1-13
`Page 25
`
`
`
`Once you have selected a topic, you can change topics in
`any of the following ways:
`@ Working your way back through indexes to another topic.
`= Using a keyword for another topic.
`# Using a page number for another topic.
`
`USING THE FUNCTION KEYS
`
`On your Sceptre keypad, you will find eight keys labeled F1
`through F8. (Have you already placed the plastic template
`over the Function keys? Good.) These keys perform special
`functions when you are using Viewtron, and for that reason
`they are called Function Keys.
`WHEN YOU USE THESE KEYS, YOU DON'T NEED TO
`
`PRESS
`. Function keys take care of that automatically.
`(This is also true of the Command keys at the very top of your
`videotex keypad. Their use is explained in the manual for your
`Sceptre terminal.)
`
`
`Vv Ce}
`
`fe} fe) Ce] fs)
`
`More
`Index
`Browse
`‘Page’
`Page
`Magazine
`Help
`
`
`[rs] G7]=
`
`(When the template is placed correctly,
`it should look like this.)
`
`
`
`me~—sHelp. If you get a response from Viewtron which you
`
`didn't expect, or you arent sure whatto do next, press
`
`You will receive information on the screen about
`using the page you were looking at, or you will get
`basic information about using Viewtron.
`If you are playing a game or taking a quiz, press
`
`“4 to leave the game or quiz before you have com-
`pleted it.
`Personal Magazine. Use this key to run through your
`choice of frequently used pages. Once you have
`created a personal magazine, each time you press
`this key it will
`take you to the next page in your
`selected sequence. Additional information about Per-
`sonal Magazine is contained in the ID & PASSWORD
`section of this handbook.
`
`magne
`
`
`GETTING STARTED 1-14
`
`PMC Exhibit 2114
`PMC Exhibit 2114
`Apple v. PMC
`Apple v. PMC
`IPR2016-00753
`IPR2016-00753
`Page 26
`Page 26
`
`
`
`
`
`Mark
`Page
`
`Recall
`Page
`
`Browse
`
`Mark Page.(Use with F4.) When you see a pagethat
`you might want to look at again later, just press Mark
`Page. You can mark up to five pages. If you mark more
`than five pages, you can only recall the lastfive that
`were marked.
`When you end your session, the marked pages
`disappear, so you can start fresh at the beginning of
`your next Viewtron session.
`Recall Page. (Use with F3.) When you want another
`
`look at a page you marked, press #
`The last of the pages you marked wil appearfirst;
`then the next to last, and so on. If you continue to press
`
`= you will cycle through all five pages again.
`Mark Page and Recall Page can be used for any
`purpose you want. For instance, comparing prices. By
`marking two or more product offerings you can switch
`
`between them by pressing ¢
`in order to compare
`details.
`Browse.This key lets you run through the options on
`an index page without having to return to the index
`and make another selection.
`
`
`
`As an example, suppose youre looking at the News
`
`index pictured above. You select
`|, In order to
`keep up with developments in Great Britain. After
`
`reading the story, you can then press
`to see the
`next story — about Radio Marti — without having to
`return to the News index.
`
`
`ING STARTE
`
`
` G m — 4
`
`PMC Exhibit 2114
`PMC Exhibit 2114
`Apple v. PMC
`Apple v. PMC
`IPR2016-00753
`IPR2016-00753
`1-15
`Page 27
`Page 27
`
`
`
`Back
`F7
`
`More
`
`Back. [his key simply takes you back through the last
`20 pages you have looked at, one at atime.
`More.This is the key you'll use the most. It gets you the
`-
`next page inastory or topic, one page at atime. Ifa
`topic has another page, MORE appears on the right
`side of the bottom line of the screen.
`
`If you press
`after reading the final page, View-
`tron will resoond with a message saying NO MORE.
`
`
`
`nee
`
`Index. Use this key to go back to the last index you
`saw. When the index re-appears, you can select
`
`another option. By pressing
`repeatedly, you can
`back up through the indexes you used, and then
`branch off in a different direction.
`
`
`
`Exceptions to the Rules
`As you explore Viewtron youll discover some exceptions to
`the information contained in this section. These differences
`occur In services such as banking, ordering and games.
`In these cases, you wont always be able to use keywords,
`page numbers or some of the function keys. It's not necessary
`
`to remember the specific exceptions for eachsituat
`causethe instructions are provided as you go along.
`*
`provide you with assistance, so don't hesitate to useIt.
`Viewtron Operating Schedule
`Keyword: HOURS
`You can find information concerning Viewtrons operating
`schedule by using the keyword HOURS. This schedule in-
`cludes a period of routine computer maintenance during the
`night, at which time Viewtron is not available for use.
`Entering Subscription Information
`During your second Viewtron session you will be asked to
`provide your name, address and telephone number to set up
`your Viewtron subscription. This is the only time you'll need to
`go through this procedure.
`
`@ ETTING STARTED 1-16
`
`PMC Exhibit 2114
`PMC Exhibit 2114
`Apple v. PMC
`Apple v. PMC
`IPR2016-00753
`IPR2016-00753
`Page 28
`Page 28
`
`
`
`
`
`Type in the subscription information following the instruc-
`tions on this page. In the box after NAME, you should typein
`the name of the person responsible ior the account, then
`
`press a.
`When you have finished the page, press ©)
`
`
`If you have trouble entering the correct information, call the
`Customer Service Center.
`During this session you will also have the opportunity to
`include your name in the Viewtron Subscriber Directory. You'll
`find information about this directory in the SHOPPING &
`MESSAGES section later in this handbook.
`After Viewtron has received your subscription information,
`we will send you the most current index of keywords. Wewill
`also begin sending your free issues of:
`m the Viewtron Newsletter
`
`m the quarterly Viewtron Magazine
`
`
`
`PMC Exhibit 2114
`PMC Exhibit 2114
`Apple v. PMC
`Apple v. PMC
`IPR2016-00753
`IPR2016-00753
`Page 29
`GETTING STARTED 1-47
`Page 29
`
`
`
`
`
`PMC Exhibit 2114
`PMC Exhibit 2114
`Apple v. PMC
`Apple v. PMC
`IPR2016-00753
`IPR2016-00753
`Page 30
`Page 30
`
`
`
`Page 31
`
`PMC Exhibit 2114
`PMC Exhibit 2114
`Apple v. PMC
`Apple v. PMC
`IPR2016-00753
`IPR2016-00753
`Page 31
`
`
`
`<xlwO=oO
`
`PMC Exhibit 2114
`ibit 2114
`Apple v. PMC
`Apple v. PMC
`IPR2016-00753
`IPR2016-00753
`Page 32
`Page 32
`
`
`
`
`
`I'D AND
`
`PASSWORD
`
`Understanding Your ID
`Getting Additional ID's
`Changing Your ID Monogram
`Linderstanding Your Password
`Replacing Your Password
`Using Your Personal Magazine and Calendar
`Changing Sessions
`
`PMC Exhibit 2114
`PMC Exhibit 2114
`Apple v. PMC
`Apple v. PMC
`IPR2016-00753
`IPR2016-00753
`Page 33
`ID & PASSWORD 2-1
`Page 33
`
`
`
`
`
`UNDERSTANDING YOUR ID
`
`Your Viewtron ID is in an envelope in the front pocketofthis
`handbook.
`(If you havent already found your ID, look forit
`now.)
`Your ID, a number followed by a group ofletters, is both:
`® your subscriber account number
`™ the address of your electronic mailbox
`In Viewtron , your ID is like your street address or telephone
`number. It is the way other subscribers and merchants send
`you electronic mail. Your ID will be listed in Viewtron’s Sub-
`scriber Directory,
`if you so desire.
`Information about the
`Viewtron Subscriber Directory is in the SHOPPING &
`MESSAGES section.
`All Viewtron |D's consist of two parts:
`B Account
`number
`
`# Monogram
`For example,in the ID: 12345 FAM
`
`_. this is the
`account number.
`
`..,ana this Is
`the monogram.
`
`Each ID has Its own:
`
`® Personal
`
`Magazine
`
`Mailbox
`
`. c
`
`® Calenda
`
`# Electroni
`
`The personal magazine and calendar are described later
`in this section;
`the electronic mailbox is discussed in the
`SHOPPING & MESSAGES section.
`
`Getting Additional ID’s:
`Individual members of your household can have their own
`personal magazine, calendar, and electronic mailbox, simply
`by getting their own ID's.
`In addition to the ID included with this handbook, you can
`have a second ID free. You can even purchase additional ID's
`
`for other members of your household. Call the Customer
`Service Center to have them set up additional |D’s.
`
`
`
`D & PASSWOR
`
`
`
`D 2-2
`
`PMC Exhibit 2114
`PMC Exhibit 2114
`Apple v. PMC
`Apple v. PMC
`IPR2016-00753
`IPR2016-00753
`Page 34
`Page 34
`
`
`
`All ID's for a household will have the same account number.
`The monogram of each ID will be unique. Regarcless of how
`many |D's are issued to a household, only one ID ata time can
`use Viewtron.
`
`Pesonalizing Your ID Monogram:
`Keyword: ID
`While the account number of your ID cannot be changed,
`the monogram can be changed at no charge. Use a special
`page in Viewtron to co this, by typing the keywordID.
`Your monogram can be from 1
`to 8 characters. The first
`character must be a letter, not a number. The letters of your
`monogram can be either capital or small letters. It makes no
`difference.
`If you are the only person using an ID, you could makethe
`monogram your name crinitials. This helps other subscribers
`in directing electronic mail to you.
`If more than one person
`is using an ID, you could use monograms like FAM, KIDS,
`or ALL.
`When you personalize your ID monogram, youll have the
`opportunity to include your new ID in the Subscriber Direc-
`tory. The old ID will be deleted automatically.
`
`UNDERSTANDING YOUR PASSWORD
`
`Along with your ID, you were given a secret password. Your
`passwordis like your signature, and it is the means for proving
`your identity to Viewtron.
`It safeguards the privacy of your
`messages and prevents unauthorized use of your Viewtron
`subscription.
`
`eeaSasecret‘Whiley‘you.elcose0share
`yourpassword.with:members:OFoefamily, ae
`cpiguiansrevealittootherHes NIGa es
`
`
`
`You can use the password you were assigned or you can
`choose a new password. There is no charge for changing
`your password, and instructions for this follow, under Chang-
`ing Passwords.
`
`
`
`
`
`PMC Exhibit 2114
`PMC Exhibit 2114
`Apple v. PMC
`Apple v. PMC
`IPR2016-00753
`IPR2016-00753
`Page 35
`ID & PASSWORD 2-3
`Page 35
`
`
`
`You will need both your ID and password every time you
`, SO yOu may want to program them into your
`use Viewtron
`inal. See Loading the Autodialer in the MORE
`sceptre term
`HELP section.
`
`Changing Passwords
`Keyword: PASSWORD
`There is no charge for changing your password. Use
`another special page in Viewtron to do this, by typing the
`keyword PASSWORD.
`Your password can be from 1 to 16 characters long. It can
`be all letters, all numbers or a combination of both. Viewtron
`does not distinguish between capital and small letters, so
`either can be used. Because your password does not ap-
`pear on the screen, be extra careful as you type It in.
`lf you make a mistake when you change your password —
`for instance if you type CTA instead of CAT — your new
`password becomes CTA, unless you change it again.
`Replacing Your Password
`For your protection, employees of Viewdata Corporation of
`America have no way of determining your password. If you
`should ever lose or forget your password, Viewtron will pro-
`vide you with anew one.Usethe instructions below to replace
`your password.
`1. Telephone the Customer Service Center and provide the
`following information:
`= Name
`a Viewtron ID (account number and monogram)
`# Billing
`address
`& Home
`
`phone number
`
`then call you
`2. The customer service representative will
`back at the home phone number listed in your subscriber
`record and verify your request.
`
`3. Once the customer service representative has confirmed
`the request, a new password will be generated by the
`Viewtron computer and mailed to the billing address listed
`in your Subscriber record,
`
` ID & PASSWOR
`
`D 2-4
`
`
`
`PMC Exhibit 2114
`PMC Exhibit 2114
`Apple v. PMC
`Apple v. PMC
`IPR2016-00753
`IPR2016-00753
`Page 36
`Page 36
`
`
`
`
`
`4. When you receive your new password, we advise you to
`use It for only one Viewtron session. During that session,
`change the password to anew word or code known only to
`you. Use a special Viewtron page to do this, by typing the
`keyword PASSWORD.
`
`e NOTE:
`Q To ensure“the security of mavidust ACCOURES.thie:
`eu procedure.will not.be.waived or. modified under ae
`cireumstances.-
`
`Using Your Personal Magazine and Calendar
`Youll want to begin using a couple of special Viewtron
`features once youre familiar with the way Viewtron works.
`Keyword: MAGAZINE
`As an owner of an ID you are entitled to a Personal
`Magazine, which is acollection of keywords or page numbers
`that you use frequently, such as news indexes, stock reports,
`gold prices and sports scores.
`The first time you sign on, press the Personal Magazine key
`and you will find asample magazine and instructions on how
`to create your own. You can create a Personal Magazine at
`any time by typing the keyword MAGAZINE, and following the
`instructions on the screen.
`Once you have created a Personal Magazine, press the
`Personal Magazine key and the first page will appear Later,
`when youre ready to see the next page of your magazine,
`press the Personal Magazine key again.
`Keyword: CALENDAR
`Each owner of an ID is entitled to a Calendar. A calendar is
`where you Can ke
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