Apple v. PMC
`|PR2016-00753
`
`PMC Exhibit 21 14
`
`Page 1
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`PMC Exhibit 2114
`Apple v. PMC
`IPR2016-00753
`Page 1
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`
`|PR2016-00753
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`PMC Exhibit 21 14
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`Page 1
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`PMC Exhibit 2114
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`
`VIEWTRON
`QUICK REFERENCE CARD
`
`CUSTOMER SERVICE CENTER
`
`DADE .............. 672-1344
`
`BROWARD ......... 527-1344
`
`PALM BEACH ....... 833-1344
`
`Call the Customer Service Center for
`assistance in using VIEWTRON, the
`Sceptre term1nal, or any quest1ons
`about yourVIEWTRON account. Hours
`of operation 9 00 a.m.-9:00p.m daily
`
`STARTING A SESSION
`
`Autodialer sign on
`1. Turn TV and Sceptre control unit power ON
`2. Press
`3. If your ID and password are programmed press
`4. Enter your ID then
`5. Enter your password then
`
`Manual sign on
`1. Turn TV and Sceptre control unit power ON
`2. Press
`3. Enter the LADT number -14404242
`4. When you hear tone, press
`5. Enter the VIEWTRON number- 6747000 then
`6. Enter your ID then
`7. Enter your password then
`
`, otherwise,
`
`ENDING A SESSION
`Press the power button on the Sceptre control unit to sign off.
`
`CURSOR CONTROLS for editing messages
`Hold down
`and press:
`
`~ cursor LEFT
`
`~ cursor RIGHT
`.J, cursor DOWN
`t
`cursor UP
`
`Insert character
`
`Delete character
`
`Insert line
`
`Delete line
`
`PMC Exhibit 2114
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`
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`Major Indexes
`
`Page Number
`
`Keyword
`
`Viewtron Index
`Topic Index
`News Index
`Sports Index
`Money Index
`Education Index
`Games Index
`Shopping Index
`Messages Index
`Home & Family Index
`Entertainment Index
`Food & Dining Index
`Health Index
`Travel Index
`Reference Index
`Classifieds Index
`
`100
`I 01
`200
`280
`424
`563
`500
`900
`800
`460
`480
`423
`420
`370
`422
`912
`
`VIEWTRON
`TOPIC
`NEWS
`SPORTS
`MONEY
`EDUCATION
`GAMES
`SHOPPING
`MESSAGES
`HOME
`ENTERTAINMENT
`FOOD
`HEALTH
`TRAVEL
`BOOKS
`CLASSIFIED
`
`Other Important Pages
`
`Keyword
`
`To send a message to Customer Service
`Viewtron hours of operation
`To check your mailbox or send a message
`To change your ID monogram
`To change your password
`To change sessions
`To change your Personal Magazine
`To use your Calendar
`To use the Subscriber Directory
`
`WRITE SERVICE
`HOURS
`ID
`
`PASSWORD
`SIGN ON
`MAGAZINE
`CALENDAR
`DIRECTORY
`
`PMC Exhibit 2114
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`
`
`©1983 V1ewdata Corporation of Amer1ca, Inc.
`©1983 \/xewdata Corporahon of America, Inc.
`
`PMC Exhibit 21 14
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`Apple v. PMC
`|PR2016-00753
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`Page 4
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`PMC Exhibit 2114
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`INTRODUCTION
`
`Welcome to Viewtron,:R) the state of the art in a new form of
`communications - videotex which combines computer
`technology with features from television and telecommunica(cid:173)
`tions. Viewtron has been designed to provide busy people
`with easy access to a wealth of information, services and
`entertainment.
`After you connect the Sceptre™ Videotex Terminal to your
`television and telephone, please take time to review the
`GETTING STARTED section of this handbook. Although
`most of the operating instructions are built into Viewtron, first
`you'll need a few basic procedures that are explained in this
`section.
`If you have any problems with the terminal, telephone View(cid:173)
`tron's Customer Service Center The phone number is listed
`on the Quick Reference Card enclosed in the front pocket of
`this handbook, and in the GETTING STARTED section.
`In all, this handbook consists of:
`• GETTING STARTED
`• ID & PASSWORD
`• SHOPPING & MESSAGES
`• HOME BANKING
`• MORE HELP
`• APPENDIX
`
`VIEWTRON is a reg1stered serv1ce mark appl1cable only to the service provided by
`Viewdata Corporat1on of America. Inc. (VCA), a wholly owned subsidiary of Knight(cid:173)
`Ridder Newspapers.
`
`SCEPTRE is a trademark of AT&T Co.
`
`PMC Exhibit 2114
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`
`
`v EWTRON TOPICS
`
`NEWS
`Top Stories,
`Local News,
`Weather
`
`SPORTS
`Latest Scores, News, Lqcal Leagues
`
`GAMES
`Trivia Quizzes, Adventure, Casino
`
`SHOPPING
`Catalogs, Ordering,
`Values
`
`MONEY
`Banking, Finance, Consumer Advice
`
`TRAVEL
`Parks, Beaches,
`U.S. Travel, Airlines
`
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`HOME&:
`FAMILY
`Advice, Pets,
`Garden, Fashicm
`
`MESSAGES
`Electronic Mail, Bulletin Board
`
`ENTERTAIN(cid:173)
`MENT
`Reviews, (
`Tickets,
`Best Bets
`
`/
`
`i
`
`FOOD & DINING
`Recipes and
`Restaurants
`
`EDUCATION
`SAT Review, Spanish,
`Basic and Adult Skills
`
`REFERENCE Book Reviews, Encyclopedia
`
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`3
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`PMC Exhibit 21 14
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`
`TABLE OF
`CONTENTS
`
`GETTING STARTED
`
`Page
`Installing Your Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
`Telephoning Customer Service . . . . . . . . . . . . . . . . . . . . 1-3
`Signing On to Viewtron .................... ·. . . . . . . 1-4
`Signing Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
`Your Viewtron Account . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
`Getting Around in Viewtron
`. . . . . . . . . . . . . . . . . . . . . . . 1-9
`Using Indexes
`. . . . . . . . . . . . . . .
`. . . . . . . . . . . . . . 1-9
`Using Keywords and Page Numbers ............... 1-13
`Using the Function Keys ......................... 1-14
`Exceptions to the Rules .......................... 1-16
`Viewtron Operating Schedule ..................... 1-16
`Entering Subscription Information .................. 1-16
`
`ID & PASSWORD
`
`Understanding Your 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
`Getting AdditionaiiD's . . . . . . . . . . . . . . . . . . . . . . . . .
`2-2
`Changing Your 10 Monogram . . . . . . . . . . . . . . . . . . . . . 2-3
`Understanding Your Password
`. . . . . . . . . . . . . . . . . . . . 2-3
`Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
`Replacing Your Password
`. . . . . . . . . . . . . . . . . . . . . . . . 2-4
`Using Your Personal Magazine and Calendar . . . . . . . . 2-5
`Changing Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
`
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`
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`SHOPPING & MESSAGES
`
`Shopping Through Your TV Screen
`Using Viewtron Values ..... .
`Sending and Receiving Messages ..
`Editing Your Messages ............... .
`Posting on the Public Bulletin Boards .............. .
`Discovering Your Electronic Mailbox ..... .
`Listing Yourself in the Subscriber Directory
`
`3-2
`3-3
`3-4
`3-4
`3-5
`3-5
`3-6
`
`HOME BANKING
`
`Things You Should Know
`Security ...................................... .
`How to Practice Home Banking
`
`4-2
`4-3
`4-3
`
`MORE HELP
`
`Signing On to Viewtron Manually .................. .
`Loading the Autodialer .... .
`Loading ID/Password ....... .
`Two-Button Sign-On ........... .
`Local Area Data Transport .....
`V1ewtron Responses
`
`5-2
`5-4
`5-6
`5-7
`5-8
`5-8
`
`APPENDIX
`
`Policy on Data Security
`Index ..
`ViewponsR
`
`.... 6-2
`6-5
`
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`
`
`GETTING
`STARTED
`
`Installing Your Terminal
`Telephoning Customer Service
`Signing On to Viewtron
`Signing Off
`Your Viewtron Account
`Getting Around in Viewtron
`Using Indexes
`Using Keywords and Page Numbers
`Using the Function Keys
`Exceptions to the Rules
`Viewtron Operating Schedule
`Entering Subscription Information
`
`GETTING STARTED 1-1
`
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`
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`Installing Your Terminal
`
`The Sceptre Videotex Terminal consists of two units:
`
`DATA
`0
`
`PHONF
`0
`
`POWER 0
`
`0
`
`the Control Untt
`
`~- ~~2~~~~2-~o
`
`---1
`
`800~0~0000~
`0~0000@JGJ@J08o Se<::ure
`0ITJ@l0@JC8J0~IT.l0[Reillffi)
`[o0000w0~oooo
`I c:?
`r:Sh!!J
`
`the Keypad
`
`Before you can use your Sceptre terminal to stgn on to
`Viewtron, you must connect the Control Unit to your television
`and a telephone outlet. Just follow the installation instructions
`packaged with your Sceptre Videotex Terminal.
`
`Now, ftnd the thin plastic template packaged 1n the front
`pocket of this handbook and place it over the function keys. (It
`has an adhesive backing.) When placed correctly, the
`template should look like the picture above.
`If you have any problems, telephone the Viewtron Cus(cid:173)
`tomer Servtce Center at the number listed on the next page,
`or on the Quick Reference Card in the front pocket of the
`handbook.
`
`
`
`GETTING STARTED 1-2
`
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`
`TELEPHONING CUSTOMER SERVICE
`Telephone Viewtron's Customer Service Center .for
`answers and help regarding:
`• Viewtron
`• your Sceptre terminal
`Customer service representatives are available by
`telephone from 9:00 a.m. to 9:00 p.m. daily (including
`weekends).
`The toll-free telephone numbers for Customer Ser-
`VICe are:
`DADE COUNTY .............. 672-1344
`BROWARD COUNTY .......... 527-1344
`PALM BEACH COUNTY ....... 833-1344
`
`. Subscribers may also send messages to Customer
`Service through Viewtron. To do this, or to find general
`informatron about.Viewtron services, prices and hours
`of operation, select Messages on the second page of
`the ToRic Index. When the Messages page appears on
`your screen, select the Customer Service option.
`You can get quickly to the page where you write and
`send messages to Customer Service just
`typing the
`keyword WRITE SERVICE and pressing
`
`GETTING STARTED 1-3
`
`PMC Exhibit 2114
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`
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`Signing On to Viewtron
`After connecting the Sceptre control unit to your television
`set and telephone outlet, here's how to s1gn on to your first
`Viewtron session:
`1. Select either channel 3 or 4 on the back of the Sceptre
`control unit.
`
`2. Turn the control unit on by pressing the power button.
`
`3. Turn your television on, and select the same channel that
`you selected on the control unit (3 or 4 ).
`
`4. Tune your television for the best possible picture, and set
`the volume at or slightly below normal. If you need to
`adjust your television picture, refer to the Sceptre Terminal
`Owner's Manual.
`
`5. You should see the Welcome page, pictured above, on
`your television screen. The word VIEWTRON should ap(cid:173)
`pear on the screen next to the number 1. Pick up your
`SCEPTRE keypad, and press
`
`6. Your Sceptre terminal has been programmed to call
`Viewtron automatically, so the terminal will now beg1n
`dialing a telephone number. You should hear clicks as
`each number appears at the top of the television screen.
`
`NOTE: IF THE TERMINAL DOES NOT START DIALING,
`PLEASE READ THE INSTRUCTIONS FOR
`MANUAL DIALING IN THE MORE HELP SECTION
`OF THIS HANDBOOK.
`
`GETTING STARTED 1-4
`
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`7. You should now see a picture that tells you that your call
`has been attempted and is connected. It does not re(cid:173)
`quire any action by you and will only remain on the screen
`for a moment.
`
`to disconnect from the
`If you are unsuccessful, press
`phone line, and try again. If this still doesn't work, call the
`Customer Service Center.
`
`8. When you see the Welcome to Viewtron page, pictured
`above, you need to identify yourself with the ID and
`password enclosed in the envelope 1n the front pocket of
`this handbook.
`
`9. At the bottom of the screen, Viewtron prints:
`
`PLEASE TYPE
`
`IN YOUR ID
`
`Type in the numbers and letters of your 10. As you press
`the keys, the characters of your ID will appear on the
`screen.
`
`Make sure you have entered your ID correctly. If you have,
`or
`. If there's a mistake, press either
`press
`re-enter your 10, and press
`
`10. Next you'll see an instruction that says:
`
`PLEASE TYPE
`
`IN YOUR PASSWORD.
`
`Type in the numbers and letters of your password. To
`ensure security, your password does not appear on the
`
`GETTING STARTED 1-5
`
`PMC Exhibit 2114
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`
`
`screen. If you think you've entered your password cor(cid:173)
`rectly, press
`. If you think you've made a mistake,
`press
`, re-enter the password, and press
`
`NOTE:
`DO NOT LOSE YOUR PASSWORD!
`
`If you make a mistake entering your ID or password,
`Viewtron will ask you to try again. Viewtron does not tell
`you whether the mistake is in the ID, in the password, or
`in both. Press
`and re-enter both your ID and
`password.
`
`If you fail to enter your correct I D and password in three
`to disconnect from the phone line,
`attempts, press
`and try again. If you are still unable to sign on, call the
`Customer Service Center.
`
`11. During your first session, you will see a page that tells you
`that, during your second session, you will be asked for
`some subscription information. (See Entering Subscrip(cid:173)
`tion Information at the end of this section.) Before your
`second session, please review the Terms of Service,
`found in the front pocket of this handbook. Press
`i.e., the FS key, to continue.
`
`12. When you see the Viewtron page pictur·ed above, you are
`ready to explore! Just type in the number of the area you
`. That's all there is to it.
`wish to see first, and press
`
`GETTING STARTED 1-6
`
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`
`
`NOTES:
`
`The Cursor
`The cursor (the blinking box) MUST BE ON THE TOP
`LINE OF THE SCREEN before you make a selection to
`move from one page to another. lfthe cursor is NOT on
`the top line, .press
`to move itthere.
`
`Key
`The
`After typing in your selection, press
`YOU MUST PRESS
`TO SEND THAT INSTRUC-
`TION TOVIEWTRON.
`The only exceptions to this are when you use the
`Function key~, which are discLJssed later in this section,
`and the.Cornmand keys.
`
`Signing Off
`To end a session, just press the power button on the control
`unit. This disconnects you from Viewtron and Southern Bell's
`telecommunications service.
`
`Your Viewtron Account
`Your first month of Viewtron basic service is free. However,
`because Viewtron service is payable in advance, you will
`receive an invoice from Viewdata Corporation of America
`during the first month.
`The invoice will cover next month's basic service charge for
`Viewtron, and applicable charges for any other Extra Charge
`Services that you may have used thus far.
`Viewtron prices are included on the back of the Terms of
`Service, found in the front pocket of this handbook. Should
`you have any questions relating to your Viewtron account,
`please telephone the Customer Service Center.
`When you use Viewtron, you will also be using a telecom(cid:173)
`munications service of Southern Bell called Local Area Data
`Transport- LADT. Charges for this service will appear each
`month on your bill from Southern Bell. For more information,
`see Local Area Data Transport in the MORE HELP section of
`this handbook.
`
`GETTING STARTED 1-7
`
`PMC Exhibit 2114
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`
`
`I
`I
`I
`I
`I
`I
`I
`I
`I
`I
`I
`I
`I
`I
`I
`I
`I
`I
`I
`I
`I
`I
`I
`1
`I
`I
`I
`1
`I
`1
`I
`I
`I
`1
`I
`I
`I
`1
`I
`1
`I
`1,
`
`PMC Exhibit 21 14
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`Apple v. PMC
`|PR2016-00753
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`Page 20
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`
`
`GETTING AROUND IN VIEWTRON
`(Navigation in a Nutshell)
`
`Getting around in Viewtron is easy. From any point in a
`Viewtron session, you can use one of three different methods
`to get to other pages:
`• Indexes
`• Keywords
`• Page numbers
`The illustration at left shows the use of indexes, and is
`described below under Using Indexes. The illustration on
`page 1-12 shows the use of keywords and page numbers,
`and )s described later in this section under Using Keywords
`and Page Numbers.
`Using Indexes
`
`A. Let's say that you've just signed on, and are looking at the
`Viewtron Index page pictured above. You could choose
`any one of the options, the numbered choices that appear
`on an index page, but for the sake of discussion we'll
`choose the ToQic Index (option number 1 ). Press
`then press
`
`GETTING STARTED 1-9
`
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`
`
`B. The ToQic Index page pictured above lists major
`categories of information. Let's say that you want to know
`what's going on in the world, and you pick News (option I).
`Press
`and
`
`C. Now you have the News index page. Although you could
`choose any one of the options, let's say you select Weather
`and
`(option 8). Press
`
`GETTING STA.9TED 1-10
`
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`
`
`D. Is this beginning to look familiar? From here, you would
`select one of these options, for instance, BOATING FORE(cid:173)
`CAST, which would give you a page of text. So, press
`and
`
`E. Here's the weather forecast for boating.
`
`You'll note that on many pages, the bottom line of the
`screen has a zero (that's different from the letter 0) followed
`by the title of a previous index page. You can return to that
`previous index by pressing
`and
`By repeating this procedure you can travel all the way back
`to the Viewtron Index, if that's what you want to do. Let's do
`that now, just by repeatedly pressing
`
`GETTING STARTED HI
`
`PMC Exhibit 2114
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`
`
`and
`Pressing
`... the 1st time brings you back to the Weather index .
`. . . the 2nd time brings you back to the News index .
`. . . the 3rd time brings you back to the ToQic Index .
`. . . the 4th time brings you back to the Viewtron index.
`Now you're right back where you started.
`Everything in Viewtron can be found easily by moving from
`one index to another. You start with a fairly broad topic, and
`narrow it down by going through the indexes until you find
`exactly what you're looking for.
`
`TOPIC
`INDEX
`
`c.
`
`tAT HE~
`
`Using Keywords and Page Numbers
`
`GETTING ST.i\RfED 1-12
`
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`
`
`Using Keywords and Page Numbers
`Traveling by indexes is like driving a car to a place you want
`to go. Using keywords and page numbers is like taking a
`plane there instead: you go from one place to the other with
`no stops in between.
`Every topic in Viewtron has a keyword. It appears in the
`left corner of the page. Typing a keyword and pressing
`takes you to the first page of information relating to that
`topic. Keywords can be typed in either capital or small letters;
`it makes no difference.
`You can also find keywords by using the Keyword Index.
`You get to the Keyword Index by typing KEYWORD and
`pressing
`The number in the upper right corner of the screen is the
`page number. Like keywords, these numbers can be used to
`move directly to specific pages. Just type the page number
`of a page you want to see, and press
`Using the illustration on the left, let's travel to some of the
`same pages we saw in the illustration of indexes on page 1-8.
`We'll start again from the Viewtron Index page.
`
`A. This time, you just type in the keyword NEWS, which takes
`you directly to the News index. (Or, you could have typed
`its page number, which is 200.)
`
`B. To get to the boating forecast this time, type the keyword
`WEATHER BOATING, or the page number 2704. Entering
`that keyword or page number from anywhere in Viewtron
`takes us directly to that page.
`
`C. From the boating page, you can just type the keyword
`TOPIC or the page number 101 to go directly to the ToQic
`l_odex, bypassing all in-between pages.
`
`It's Your Choice
`Using options on index pages is the safe, sure way to find
`the information you need. However, using keywords and page
`numbers is faster.
`
`GETTING STARTED 1-13
`
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`
`
`Once you have selected a topic, you can change topics in
`any of the following ways:
`• Working your way back through indexes to another topic.
`• Using a keyword for another topic.
`• Using a page number for another topic.
`
`USING THE FUNCTION KEYS
`On your Sceptre keypad, you will find eight keys labeled F1
`through F8. (Have you already placed the plastic template
`over the Function keys? Good.) These keys perform special
`functions when you are using Viewtron, and for that reason
`they are called Function Keys.
`WHEN YOU USE THESE KEYS, YOU DON'T NEED TO
`PRESS
`. Function keys take care of that automatically.
`(This is also true of the Command keys at the very top of your
`videotex keypad. Their use is explained in the manual for your
`Sceptre terminal.)
`
`Recall
`Page
`
`Browse
`
`Index
`
`Back
`
`More
`
`~G~~~
`(When the template is placed correctly,
`it should look like this.)
`
`Help
`
`G
`
`Personal
`Magaz1ne
`
`@]
`
`Help. If you get a response from Viewtron which you
`didn't expect, or you aren't sure what to do next, press
`. You will receive information on the screen about
`using the page you were looking at, or you will get
`basic information about using Viewtron.
`If you are playing a game or taking a quiz, press
`to leave the game or quiz before you have com(cid:173)
`pleted it.
`Personal Magazine. Use this key to run through your
`choice of frequently used pages. Once you have
`created a personal magazine, each time you press
`this key it will take you to the next page in your
`selected sequence. Additional information about Per(cid:173)
`sonal Magazine is contained in the 10 & PASSWORD
`section of this handbook.
`
`GETTING STARTED 1-14
`
`PMC Exhibit 2114
`Apple v. PMC
`IPR2016-00753
`Page 26
`
`
`
`Mark
`Page
`
`@]
`
`Recall
`Page
`
`EJ
`
`Browse
`
`Mark Page. (Use with F4.) When you see a page that
`you might want to look at again later, just press Mark
`Page. You can mark up to five pages. If you mark more
`than five pages, you can only recall the last five that
`were marked.
`When you end your session, the marked pages
`disappear, so you can start fresh at the beginning of
`your next Viewtron session.
`Recall Page. (Use with F3.) When you want another
`look at a page you marked, press
`The last of the pages you marked will appear first;
`then the next to last, and so on. If you continue to press
`you will cycle through all five pages again.
`Mark Page and Recall Page can be used for any
`purpose you want. For instance, comparing prices. By
`marking two or more product offerings you can switch
`between them by pressing
`, in order to compare
`details.
`Browse. This key lets you run through the options on
`an index page without having to return to the index
`and make another selection.
`
`As an example, suppose you're looking at the News
`index pictured above. You select
`, in order to
`keep up with developments in Great Britain. After
`reading the story, you can then press
`to see the
`next story - about Radio Marti - without hav1ng to
`return to the News index.
`
`GETTING STARTED 1-15
`
`PMC Exhibit 2114
`Apple v. PMC
`IPR2016-00753
`Page 27
`
`
`
`Index
`
`Back
`
`More
`
`Index. Use this key to go back to the last index you
`saw When the index re-appears, you can select
`another option. By pressing
`repeatedly, you can
`back up through the indexes you used, and then
`branch off in a different direction.
`Back. This key simply takes you back through the last
`20 pages you have looked at, one at a time.
`More. This is the key you'll use the most. It gets you the
`next page in a story or topic, one page at a time. If a
`topic has another page, MORE appears on the right
`side of the bottom l1ne of the screen.
`If you press
`after reading the final page, View-
`tron will respond with a message saying NO MORE.
`
`Exceptions to the Rules
`As you explore Viewtron you'll discover some exceptions to
`the information contained in this section. These differences
`occur 1n services such as banking, ordering and games.
`In these cases, you won't always be able to use keywords,
`page numbers or some of the function keys. It's not necessary
`to remember the specific exceptions for each situation, be(cid:173)
`cause the instructions are provided as you go along.
`will
`provide you with assistance, so don't hesitate to use it.
`Viewtron Operating Schedule
`Keyword: HOURS
`You can f1nd information concerning Viewtron's operating
`schedule by using the keyword HOURS. This schedule in(cid:173)
`cludes a penod of routir1e computer maintenance during the
`night, at which time Viewtron is not available for use.
`Entering Subscription Information
`During your second Viewtron session you will be asked to
`provide your name, address and telephone number to set up
`your Viewtron subscription. This is the only time you'll need to
`go through this procedure.
`
`GETTING STARTED 1-16
`
`PMC Exhibit 2114
`Apple v. PMC
`IPR2016-00753
`Page 28
`
`
`
`Type in the subscription information following the instruc(cid:173)
`tions on this page. In the box after NAME, you should type in
`the name of the person responsible for the account, then
`press
`. Complete the other boxes in the same manner.
`When you have finished the page, press
`If you have trouble entering the correct information, call the
`Customer Service Center.
`During this session you will also have the opportunity to
`include your name in the Viewtron Subscriber Directory. You'll
`find information about this directory in the SHOPPING &
`MESSAGES section later in this handbook.
`After Viewtron has received your subscription information,
`we will send you the most current index of keywords. We will
`also begin sending your free issues of:
`• the Viewtron Newsletter
`• the quarterly Viewtron Magazine
`
`GETTING STARTED 1-17
`
`PMC Exhibit 2114
`Apple v. PMC
`IPR2016-00753
`Page 29
`
`
`
`PMC Exhibit 21 14
`
`Apple v. PMC
`|PR2016-00753
`
`Page 30
`
`PMC Exhibit 2114
`Apple v. PMC
`IPR2016-00753
`Page 30
`
`
`
`PMC Exhibit 21 14
`
`Apple v. PMC
`|PR2016-00753
`
`Page 31
`
`PMC Exhibit 2114
`Apple v. PMC
`IPR2016-00753
`Page 31
`
`
`
`hXECMP
`
`i
`
`it 21 14
`
`Apple v. PMC
`|PR2016-00753
`
`Page 32
`
`PMC Exhibit 2114
`Apple v. PMC
`IPR2016-00753
`Page 32
`
`
`
`I D AN D
`
`PASSWORD
`
`Understanding Your 10
`Getting AdditionaiiD's
`Changing Your ID Monogram
`Understanding Your Password
`Replacing Your Password
`Using Your Personal Magazine and Calendar
`Changing Sessions
`
`10 & PASSWORD 2-1
`
`PMC Exhibit 2114
`Apple v. PMC
`IPR2016-00753
`Page 33
`
`
`
`UNDERSTANDING YOUR ID
`Your Viewtron I Dis in an envelope in the front pocket of this
`handbook. (If you haven't already found your 10, look for it
`now.)
`Your 10, a number followed by a group of letters, is both:
`• your subscriber account number
`• the address of your electronic mailbox
`In Viewtron, your 10 is like your street address or telephone
`number. It is the way other subscribers and merchants send
`you electronic mail. Your 10 will be listed in Viewtron's Sub(cid:173)
`scriber Directory, if you so desire. Information about the
`Viewtron Subscriber Directory is in the SHOPPING &
`MESSAGES sect1on.
`All Viewtron I D's consist of two parts:
`• Account number
`• Monogram
`For example, in the 10: 12345 FAM
`/"~
`... this is the
`... and this is
`account number.
`the monogram.
`
`Each I D has its own:
`• Personal Magazine
`• Calendar
`• Electronic Mailbox
`The personal magazine and calendar are described later
`in this section; the electronic mailbox is discussed in the
`SHOPPING & MESSAGES section.
`Getting AdditionaiiD's:
`Individual members of your household can have their own
`personal magazine, calendar, and electronic mailbox, simply
`by getting their own I D's.
`In addition to the 10 included with this handbook, you can
`have a second 10 free. You can even purchase additional I D's
`for other members of your household. Call the Customer
`Service Center to have them set up additional I D's.
`
`10 & PASSWORD 2-2
`
`PMC Exhibit 2114
`Apple v. PMC
`IPR2016-00753
`Page 34
`
`
`
`Alii D's for a household will have the same account number.
`The monogram of each ID will be unique. Regardless of how
`many I D's are issued to a household, only one ID at a time can
`use Viewtron.
`Pesonalizing Your ID Monogram:
`Keyword: ID
`While the account number of your ID cannot be changed,
`the monogram can be changed at no charge. Use a special
`page in Viewtron to do this, by typing the keyword I D.
`Your monogram can be from 1 to 8 characters. The first
`character must be a letter, not a number The letters of your
`monogram can be either capital or small letters. It makes no
`difference.
`If you are the only person using an ID, you could make the
`monogram your name or initials. This helps othe-r subscribers
`in directing electronic mail to you. If more than one person
`is using an ID, you could use monograms like FAM, KIDS,
`or ALL.
`When you personalize your ID monogram, you'll have the
`opportunity to include your new ID in the Subscriber Direc(cid:173)
`tory. The old I D will be deleted automatically.
`
`UNDERSTANDING YOUR PASSWORD
`Along with your ID, you were given a secret password. Your
`password is like your signature, and it is the means for proving
`your identity to Viewtron. It safeguards the privacy of your
`messages and prevents unauthorized use of your Viewtron
`subscription.
`
`It is essential for your own protection that YE>l1 ~reat yoUr ·
`passw6ro as a secret.. YVhile you may chE>OSe to share
`your password With member;;· of your famitY'~ .. you
`shquldn't reveal ittoother people.
`
`You can use the password you were assigned or you can
`choose a new password. There is no charge for changing
`your password, and instructions for this follow, under Chang(cid:173)
`ing Passwords.
`
`10 & PASSWORD 2-3
`
`PMC Exhibit 2114
`Apple v. PMC
`IPR2016-00753
`Page 35
`
`
`
`You will need both your 10 and password every time you
`use Viewtron, so you may want to program them into your
`Sceptre term1nal. See Loading the Autodialer in the MORE
`HELP section.
`Changing Passwords
`Keyword: PASSWORD
`There is no charge for changing your password. Use
`another special page in Viewtron to do this, by typing the
`keyword PASSWORD.
`Your password can be from I to 16 characters long. It can
`be all letters, all numbers or a combination of both. Viewtron
`does not distinguish between capital and small letters, so
`either can be used. Because your password does not ap(cid:173)
`pear on the screen, be extra careful as you type it in.
`If you make a mistake when you change your password(cid:173)
`for instance if you type CTA instead of CAT - your new
`password becomes CTA, unless you change it again.
`Replacing Your Password
`For your protection, employees of Viewdata Corporation of
`Amenca have no way of determining your password. If you
`should ever lose or forget your password, Viewtron will pro(cid:173)
`vide you with a new one. Use the instructions below to replace
`your password.
`1. Telephone the Customer Service Center and provide the
`following information:
`• Name
`• Viewtron 10 (account number and monogram)
`• Billing address
`• Home phone number
`
`2. The customer service representative will then call you
`back at the home phone number listed in your subscriber
`record and verify your request.
`3. Once the customer service representative has confirmed
`the request, a new password will be generated by the
`Viewtron computer and mailed to the billing address listed
`in your subscriber record.
`
`10 & PASSWORD 2-4
`
`PMC Exhibit 2114
`Apple v. PMC
`IPR2016-00753
`Page 36
`
`
`
`4. When you receive your new password, we advise you to
`use it for only one Viewtron session. During that session,
`change the password to a new word or code known only to
`you. Use a special Viewtron page to do this, by typing the
`keyword PASSWORD.
`
`NOTE:
`To ensure the security of individual accounts, this
`procedure will not be waived or modified under any
`circumstances.
`
`Using Your Personal Magazine and Calendar
`You'll want to begin using a couple of special Viewtron
`features once you're familiar with the way Viewfron works.
`Keyword: MAGAZINE
`As an owner of an ID you are entitled to a Personal
`Magazine, which is a collection of keywords or page numbers
`that you use frequently, such as news indexes, stock reports,
`gold prices and sports scores.
`The first time you sign on, press the Personal Magazine key
`and you will find a sample magazine and instructions on how
`to create your own. You can create a Personal Magazine at
`any time by typing the keyword MAGAZINE, and following the
`instructions on the screen.
`Once you have created a Personal Magazine, press the
`Personal Magazine key and the first page will appear Later,
`when you're ready to see the next page of your magazine,
`press the Personal Magazine key again.
`Keyword: CALENDAR
`Each owner of an 10 is entitled to a Calendar. A calendar is
`where you can keep a personal schedule or notes, much like
`a date book or things-to-do memo pad. You can write up to
`365 entries (of three lines each) in your calendar
`You can use it to remind you of birthdays, appointments
`and other special events. Use the keyword CALENDAR to get
`started.
`
`ID & PASSWORD 2-5
`
`PMC Exhibit 2114
`Apple v. PMC
`IPR2016-00753
`Page 37
`
`
`
`On those days for which you have made an
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