PTO/SB/1 4 (08-05)
`Approved for use through 07/31/2006. OMB 0651 -0032
`U.S. Patent and Trademark Office; U.S. DEPARTMENT OF COMMERCE
`Under the Paperw011< Reduction Act of 1995, no persons are required to respond to a collection of information unless it contains a vali<l OMB control number.
`
`Application Data Sheet 37 CFR 1.76
`Title of Invention I REGISTRATION, VERIFICATION AND NOTIFICATION SYSTEM
`
`Application Number
`
`Attorney Docket Number MER0-48062
`
`The application data sheet is part of the provisional or nonprovisional application for which it is being submitted. The following form contains the
`bibliographic data arranged in a format specified by the United States Patent and Trademark Office as outlined in 37 CFR 1.76.
`This document may be completed electronically and submitted to the Office in electronic format using the Electronic Filing System (EFS) or the
`document may be printed and included in a paper filed application.
`
`Secrecy Order 37 CFR 5.2
`0 Portions or all of the application associated with this Application Data Sheet may fall under a Secrecy Order pursuant to
`37 CFR 5.2 (Paper filers only. Applications that fall under Secrecy Order may not be filed electronically.}
`
`Applicant Information:
`Applicant 1
`Applicant Authority (!)Inventor I O Legal Representative under 35 U.S.C. 117
`
`I Remove I
`IOParty of Interest under 35 U.S.C. 118
`
`Prefix Given Name
`
`Middle Name
`
`Family Name
`
`Suffix
`
`Shlomo
`Gonen
`Residence Information (Select One) (!) US Residency 0 Non US Residency O Active US Military Service
`State/Province l CA
`1 Country of Residence i 1 us
`City
`Calabasas
`us
`
`Citizenship under 37 CFR 1.41(b) i
`
`Mailing Address of Applicant:
`4261 Temma Court
`Address 1
`
`Address 2
`
`Calabasas
`
`City
`
`I
`Postal Code
`
`91302
`
`I Countryi I US
`
`I State/Province
`
`I CA
`
`I Remove I
`IOParty of Interest under 35 U.S.C. 118
`
`Family Name
`
`Suffix
`
`Applicant 2
`Applicant Authority (!)Inventor I Q legal Representative under 35 U_S.C. 117
`Prefix Given Name
`Middle Name
`
`Jonathan
`A.
`Gonen
`Residence Information (Select One) (!) US Residency 0 Non US Residency O Active US Military Service
`City
`Calabasas
`I CA
`State/Province
`I Country of Residence i 1 US
`us
`
`Citizenship under 37 CFR 1.41(b) i
`Mailing Address of Applicant:
`
`Address 1
`
`Address 2
`
`4261 Temma Court
`
`City
`
`I
`Postal Code
`
`Calabasas
`
`91302
`
`I State/Province
`I Countryi 1 us
`
`Applicant 3
`Applicant Authority @Inventor I Q Legal Representative under 35 U.S.C. 117
`
`I CA
`
`I Remove I
`IOParty of Interest under 35 U.S.C. 118
`
`Prefix Given Name
`
`Middle Name
`
`Family Name
`
`Suffix
`
`Alon
`Gonen
`Residence Information (Select One) 0 US Residency 0 Non US Residency O Active US Military Service
`City Haifa
`Country Of Residence i
`I ll
`
`EFS Web 1.0.1
`
`TWILIO INC. Ex. 1013 Page 1
`
`

`
`PTO/SB/1 4 (08-05)
`Approved for use through 07/31/2006. OMB 0651 -0032
`U.S. Patent and Trademark Office; U.S. DEPARTMENT OF COMMERCE
`Under the Paperworl< Reduction Act of 1995, no persons are required to respond to a collection of information unless H contains a valid OMB control number.
`Attorney Docket Number MER0-48062
`
`Application Data Sheet 37 CFR 1.76
`Title of Invention I REGISTRATION, VERIFICATION AND NOTIFICATION SYSTEM
`
`Application Number
`
`Citizenship under 37 CFR 1.41(b) i
`Mailing Address of Applicant:
`Address 1
`ltalia 39
`
`IL
`
`Address 2
`I Haifa
`Postal Code
`
`City
`
`34980
`
`I State/Province
`I Countryi 1 IL
`
`I
`
`I Remove I
`I O Party of Interest under 35 U.S.C. 118
`Family Name
`Suffix
`
`Applicant 4
`Applicant Authority ®Inventor I O Legal Representative under 35 U.S.C. 117
`Prefix Given Name
`Middle Name
`Danny
`Rosen
`Residence Information (Select One) 0 US Residency 0 Non US Residency O Active US Military Service
`I Country of Residence i I us
`Valley Village
`City
`State/Province I CA
`us
`
`Citizenship under 37 CFR 1.41(b) i
`Mailing Address of Applicant:
`Address 1
`11818 Riverside Drive
`Address 2
`Apt. 106
`I Valley Village
`Postal Code
`
`City
`
`I State/Province
`I Countryi 1 us
`91607
`All Inventors Must Be Listed - Additional Inventor Information blocks may be
`generated within this form by selecting the Add button.
`
`I CA
`
`I
`
`Add
`
`I
`
`Correspondence Information:
`Enter either Customer Number or complete the Correspondence Information section below.
`For further information see 37 CFR 1.33(a).
`D An Address is being provided for the correspondence Information of this application.
`Customer Number
`26252
`
`Email Address
`
`scott@KLKPatentLaw.com
`
`Application Information:
`
`I I Add Email I
`
`!Remove Email I
`
`Title of the Invention
`
`Attorney Docket Number MER0-48062
`
`REGISTRATION, VERIFICATION AND NOTIFICATION SYSTEM
`I Small Entity Status Claimed
`
`[l]
`
`Application Type
`
`Nonprovisional
`
`Subject Matter
`
`Utility
`
`Suggested Class (if any)
`
`Suggested Technology Center (if any)
`
`Total Number of Drawing Sheets (if any)
`
`10
`
`EFS Web 1.0.1
`
`1 Sub Class (if any~
`
`I Suggested Figure for Publication (if any) I 1
`
`TWILIO INC. Ex. 1013 Page 2
`
`

`
`PTO/SB/1 4 (08-05)
`Approved for use through 07/31/2006. OMB 0651 -0032
`U.S. Patent and Trademark Office; U.S. DEPARTMENT OF COMMERCE
`Under the Paperworl< Reduction Act of 1995, no persons are required to respond to a collection of information unless H contains a valid OMB control number.
`
`Application Data Sheet 37 CFR 1.76
`Title of Invention I REGISTRATION, VERIFICATION AND NOTIFICATION SYSTEM
`
`Application Number
`
`Attorney Docket Number MER0-48062
`
`Publication Information:
`D Request Early Publication (Fee required at time of Request 37 CFR 1.219)
`Request Not to Publish. I hereby request that the attached application not be published under 35 U .S.C. 122(b)
`
`D and certify that the invention disclosed in the attached application has not been and will not be the subject of an
`
`application filed in another country, or under a multilateral agreement, that requires publication at eighteen months
`after filing _
`
`Representative Information:
`
`Representative information should be provided for all practitioners having a power of attorney in the application. Providing
`this information in the Application Data Sheet does not constitute a power of attorney in the application {see 37 CFR 1.32).
`Enter either Customer Number or complete
`below.
`If both
`section
`the Representative Name
`are completed the Customer Number will be used for the Representative Information during processing.
`
`sections
`
`Please Select One:
`
`Customer Number
`
`(!) Customer Number
`26252
`
`I 0 US Patent Practitioner IO US Representative {37 CFR 11 .9)
`
`Domestic Priority Information:
`This section allows for the applicant to claim benefit under 35 U.S_C. 119(e), 120, 121, or 365(c). Providing this information in the
`application data sheet constitutes the specific reference required by 35 U.S.C. 119(e) or 120, and 37 CFR 1.78(aX2) or CFR 1.78(a)
`(4), and need not otherwise be made part of the specification.
`
`Prior Application Status Pending
`
`Application Number
`
`Continuity Type
`
`Prior Application Number
`
`Continuation in part of
`
`11034421
`
`Additional Domestic Priority Data may be generated within this form by selecting
`the Add button.
`
`I Remove I
`Filing Date (YYYY-MM-DD)
`
`2005-01-11
`I
`
`Add
`
`I
`
`Foreign Priority Information:
`This section allows for the applicant to claim benefit of foreign priority and to identify any prior foreign application for which priority is
`not claimed. Providing this information in the application data sheet constitutes the claim for priority as required by 35 U.S c_ 119(b)
`and 37 CFR 1.55(a).
`
`Application Number
`
`Country i
`
`1 Remove 1
`Priority Claimed
`Parent Filing Date (YYYY-MM-DD)
`® Yes 0 No
`I Add I
`
`Additional Foreign Priority Data may be generated within this form by selecting the
`Add button.
`Assignee Information:
`Providing this information in the application data sheet does not substitute for compliance with any requirement of part 3 of Title 37
`of the CFR to have an assignment recorded in the Office.
`I Remove I
`
`Assignee 1
`If the Assignee is an Organization check here.
`
`Ill
`
`EFS Web 1.0.1
`
`TWILIO INC. Ex. 1013 Page 3
`
`

`
`PTO/SB/1 4 (08-05)
`Approved for use through 07/31/2006. OMB 0651 -0032
`U.S. Patent and Trademark Office; U.S. DEPARTMENT OF COMMERCE
`Under the Paperworl< Reduction Act of 1995, no persons are required to respond to a collection of information unless H contains a valid OMB control number.
`
`Attorney Docket Number MER0-48062
`
`Application Data Sheet 37 CFR 1.76
`Title of Invention I REGISTRATION, VERIFICATION AND NOTIFICATION SYSTEM
`Organization Name I Metro Enterprises, Inc.
`
`Application Number
`
`Mailing Address Informati o n:
`
`9454 Wilshire Boulevard
`
`Suite 525
`
`Beverly Hills
`
`A ddress 1
`
`Address 2
`
`City
`Country i l us
`Phone Number
`
`Email Address
`
`Stat e/Prov ince
`
`Postal Code
`
`Fax Number
`
`CA
`
`90212
`
`Additional Assignee Data may be generated within this form by selecting the Add
`button.
`
`I Add I
`
`Signature:
`A signature of the applicant or representative is required in accordance with 37 CFR 1.33 and 10.18. Please see 37
`CFR 1.4(d) for the form of the signature.
`
`Signature
`
`/Scott W. Kelley/
`
`Date (YYYY-MM-DD) 2006-10-05
`
`First Name
`
`ScottW.
`
`I Last Name 1 Kelley
`
`Registration Number
`
`30762
`
`This collection of information is required by 37 CFR 1.76. The information is required to obtain or retain a benefit by the public which
`is to file (and by the USPTO to process) an application. Confidentiality is governed by 35 U.S.C. 122 and 37 CFR 1.14. This
`collection is estimated to take 23 minutes to complete. including gathering, preparing, and submitting the completed application data
`sheet form to the USPTO. Time will vary depending upon the individual case. Any comments on the amount of time you require to
`complete this form and/or suggestions for reducing this burden. should be sent to the Chief Information Officer. U.S. Patent and
`Trademark Office, U.S. Department of Commerce, P.O. Box 1450, Alexandria, VA 22313-1450. DO NOT SEND FEES OR
`COMPLETED FORMS TO THIS ADDRESS. SEND TO: Commissioner fo r Patents, P.O. Box 1450, Alexandria, VA 22313-1450.
`
`EFS Web 1.0.1
`
`TWILIO INC. Ex. 1013 Page 4
`
`

`
`Privacy Act Statement
`
`The Privacy Act of 197 4 (P .L 93-579) requires that you be given certain information in connection with your submission of the attached form related to
`a patent application or patent. Accordingly, pursuant to the requirements of the Act, please be advised that: (1) the general authority for the collection
`of this information is 35 U.S.C. 2(b)(2); (2) furnishing of the information solicited is voluntary; and (3) the principal purpose for which the information is
`used by the U.S. Patent and Trademark Office is to process and/or ex.amine your submission related to a patent application or patent. If you do not
`furnish the requested Information, the u.s. Patent and Trademark Office may not be able to process and/or examine your submission, which may
`result in termination of proceedings or abandonment of the application or expiration of the patent.
`
`The information provided by you in this form will be subject to the folloWing routine uses:
`
`1.
`
`2.
`
`3.
`
`4.
`
`5.
`
`6.
`
`7.
`
`8.
`
`The information on this form will be treated confidentially to the extent allowed under the Freedom of Information Act (5 U.S.C. 552)
`and the Privacy Act (5 u.s.c. 552a). Records from this system of records may be disclosed to the Department of Justice to determine
`whether the Freedom of Information Act requires disclosure of these records.
`
`A record from this system of records may be disclosed, as a routine use, in the course of presenting evidence to a court, magistrate, or
`administrative tribunal, including disclosures to opposing counsel in the course of settlement negotiations.
`
`A record in this system of records may be disclosed, as a routine use, to a Member of Congress submitting a request involving an
`individual, to whom the record pertains, when the individual has requested assistance from the Member with respect to the subject matter of
`the record.
`
`A record in this system of records may be disclosed, as a routine use, to a contractor of the Agency having need for the information in
`order to perform a contract. Recipients of information shall be required to comply with the requirements of the Privacy Act of 1974, as
`amended, pursuant to 5 U.S.C. 552a(m).
`
`A record related to an International Application filed under the Patent Cooperation Treaty in this system of records rnay be disclosed,
`as a routine use, to the International Bureau of the World Intellectual Property Organization, pursuant to the Patent COoperation Treaty.
`
`A record in this system of records may be disclosed, as a routine use, to another federal agency for purposes of National Security
`review (35 u.s.c. 181) and for review pursuant to the Atomic Energy Act (42 u.s.c. 218(c)).
`
`A record from this system of records may be disclosed, as a routine use, to the Administrator, General Services, or his/her designee,
`during an Inspection of records conducted by GSA as part of that agency's responsibility to recommend improvements in records
`management practices and programs, under authority of 44 U.S. C. 2904 and 2906. Such disclosure shall be made in accordance with the
`GSA regulations governing inspection of records for this purpose, and any other relevant (i.e., GSA or Commerce) directive. Such
`disclosure shall not be used to make determinations about individual.s.
`
`A record from this system of records may be disclosed, as a routine use, to the public after either publication of the application pursuan
`to 35 U.S.C. 122(b) or issuance of a patent pursuant to 35 U.S.C. 151 . Further, a record may be disclosed, subject to the limitations of 37
`CFR 1.14, as a routine use, to the public if the record was filed in an application which became abandoned or in which the proceedings were
`terminated and which application is referenced by either a published application, an application open to public inspections or an issued
`patent.
`
`9.
`
`A record from this system of records may be disclosed, as a routine use, to a Federal, State, or local law enforcement agency, if the
`USPTO becomes aware of a violation or potential violation of law or reg ulation.
`
`EFS Web 1.0.1
`
`TWILIO INC. Ex. 1013 Page 5
`
`

`
`REGISTRATION, VERIFICATION AND NOTIFICATION SYSTEM
`
`DESCRIPTION
`
`BACKGROUND OF THE INVENTION
`
`[Para 1]
`
`The present invention generally relates to on-line or web-site registration.
`
`More particularly, the present invention relates to a process for verifying an on- line
`
`registration by a telephone connection separate from the on- line connection between the
`
`web-site and potential registrant. The present invention also relates to a process for
`
`notifying registrants of predetermined events using information obtained during the
`
`registration process.
`
`[Para 2]
`
`With the increasing popularity of the Internet, and web-site surfing and usage,
`
`both commercial and personal, it has become increasingly popular to require users to
`
`register at the web-site in order to obtain information from the web-site, order goods
`
`through the web- site, etc. In some instances, the owners of the web - site wish to use the
`
`registration information to selectively target promotions, advertisements, etc. to the
`
`registrant and thus get a secondary gain in addition to having the registrant visit the web(cid:173)
`
`site or use the services provided through the web- site. In other instances, the registrant's
`
`registration information is not used whatsoever, but instead, the registration information is
`
`kept completely confidential and is used only for the purposes of allowing the registrant to
`
`enter the web - site and obtain information or goods and services through the web- site.
`
`[Para 3]
`
`Authentication is fundamental to every Internet transaction. Individuals and
`
`businesses who wish to engage in trade on- line must authenticate themselves by reliably
`
`establishing their identity, and presenting credentials as proof of that identity. However,
`
`when doing business on the Internet, potential registrants often register with untraceable or
`
`Page 1 of 36
`
`TWILIO INC. Ex. 1013 Page 6
`
`

`
`false e- mail addresses and phone numbers. This can compromise the intended purpose of
`
`the registration, create a breach of security and constitute fraud on the web- site owners.
`
`[Para 4]
`
`Aside from Internet transactions, individuals and businesses may wish to have a
`
`notification procedure in place. For example, to prevent fraud or identity theft, either the
`
`business or individual may wish to be alerted to certain events. For example, a consumer
`
`may wish to be notified every time a withdrawal or more than one thousand dollars is
`
`requested from his checking account, or charged to his credit card. A business may wish to
`
`notify a consumer when more than five transactions post to a consumer's account within
`
`twenty-four hours. When credit cards, account numbers, and the like are stolen, these
`
`accounts are quickly drained of cash or credit over a short period of time. This can be
`
`largely avoided by notifying the account owner of these acts or even seeking his or her
`
`authorization before permitting such transactions to occur. Of course, this limits the
`
`financial liability for both the bank, as well as the consumer. There are other instances
`
`when such notification can be helpful, such as being alerted to when a teenage son or
`
`daughter charges more than $500.00 on their credit card, when automatic deposits occur,
`
`etc. There are also instances which are not financially based in which notification could
`
`benefit both the consumer as well as the business. For example, the consumer may want to
`
`be alerted to news information, updated sports scores, etc.
`
`[Para 5]
`
`Accordingly, there is a continuing need for a method of verifying a registrant's
`
`identity, such as through the registrant's telephone number. There is also a continuing
`
`need for a method to notify a registrant, such as through the registrant's telephone
`
`number, of events which are established either by the individual registrant or the company
`
`through which the registrant is conducting services. The present invention fulfills these
`
`needs and provides other related advantages.
`
`Page 2 of 36
`
`TWILIO INC. Ex. 1013 Page 7
`
`

`
`SUMMARY OF THE INVENTION
`
`[Para 6]
`
`The present invention resides in a process for verifying the identity of a
`
`registrant, as well as using the registration information to notify the registrant of events
`
`that are either established by the registrant or the business through which the registrant
`
`has registered. Generally, the process comprises providing a registration form to a
`
`registrant, who at least partially completes the registration form. At least one registration
`
`electronic contact is provided by the registrant. The registrant is then verified , such as by
`
`establishing a connection with the registrant vis a vis at least one registrant contact. A
`
`verification code is then communicated to the registrant. The verification code is then input
`
`by the registrant into an on-line form or a telephone verification system.
`
`[Para 7]
`
`In a particularly preferred embodiment, the registration form is provided in a
`
`web- site. The registrant is informed via the web- site that an electronic message is being
`
`sent to the registrant via the electronic contact, which is typically a telephone number. The
`
`electronic message may comprise a short message service (SMS) message received by
`
`registrant's telephone, or a voice message. The electronic message includes either the
`
`verification code or a verification system telephone number for the registrant to call to
`
`receive the verification code . Although the system typically establishes a telephonic
`
`connection with the registrant via the registrant's telephone number, the invention
`
`contemplates providing a system telephone number for the registrant to call to obtain this
`
`information. The verification code is then input by telephone using voice or keypad entry,
`
`or entered into a form on the web-site.
`
`[Para 8]
`
`During the registration and verification process, the information provided by
`
`the registrant in the registration form may be compared to a database containing personally
`
`identifying information. For example, such personal identifying information can include
`
`Page 3 of 36
`
`TWILIO INC. Ex. 1013 Page 8
`
`

`
`registrant's names, telephone numbers, addresses, e- mail addresses, social security
`
`numbers, etc., to verify and authenticate that the registrant is who he or she represents
`
`themselves to be.
`
`[Para 9]
`
`After registration, notification events are established. Establishing the
`
`notification events can be done by either the registrant and / or the business or other third
`
`party utilizing the system and process of the present invention . Such notification events
`
`may comprise a news event, or a request to access or alter registrant's account. For
`
`example, registrant's account may comprise a financial account. Upon the occurrence of a
`
`previously established notification event, the registrant is notified by establishing a
`
`connection with the registrant, typically by contacting the registrant through a telephonic
`
`connection with the registrant via at least one registrant telephone number provided by the
`
`registrant during the registration process.
`
`[Para 1 0]
`
`The system of the present invention is designed so as to detect an answering
`
`machine message , and delay a predetermined amount of time before playing an automated
`
`message concerning the notification. If this occurs during the registration process, or a
`
`reverification process, the automated message includes the verification code.
`
`[Para 11]
`
`If the telephone number provided by the registrant is not a direct-line number,
`
`or is a PBX number, the registrant during the registration process indicates that the
`
`telephone number requires an extension and whether a live operator will answer a call. In
`
`the event that a live operator answers the call, an automated message is played directing
`
`the live operator to dial the extension of the registrant. Afterwards, a pause for a
`
`predetermined amount of time occurs before an automated message is played which
`
`includes either the verification code or notifying the registrant of the occurrence of a
`
`preestablished event. However, if a live operator does not answer the call, after a pause,
`
`Page 4 of 36
`
`TWILIO INC. Ex. 1013 Page 9
`
`

`
`the extension is automatically dialed. After another pause, an automated message is
`
`played, including either the verification code or notification of the occurrence of the event.
`
`[Para 12]
`
`The registrant may be required to reverify, as described above, before
`
`permitting access or alteration of the registrant's account or receiving notification of the
`
`occurrence of the preestablished event. The registrant may be charged for the notification.
`
`[Para 1 3] Other features and advantages of the present invention will become apparent
`
`from the following more detailed description, taken in conjunction with the accompanying
`
`drawings which illustrate, by way of example, the principles of the invention.
`
`BRIEF DESCRIPTION OF THE DRAWINGS
`
`[Para 14]
`
`The accompanying drawings illustrate the invention. In such drawings:
`
`[Para 1 5]
`
`FIGURE 1 is a flow chart depicting the general steps taken in accordance with
`
`the verification process of the present invention;
`
`[Para 16]
`
`FIGURE 2 is another flow chart depicting the steps of the verification process of
`
`the present invention;
`
`[Para 17]
`
`FIGURE 3 is a flow chart depicting the steps of one embodiment of the present
`
`invention ;
`
`[Para 18]
`
`FIGURE 4 is a flow chart depicting the steps taken in another embodiment of
`
`the present invention;
`
`[Para 19]
`
`FIGURE 5 is a flow chart depicting the steps taken in yet another embodiment of
`
`the present invention;
`
`[Para 20]
`
`FIGURE 6 is a flow chart depicting the steps taken in still another embodiment
`
`of the present invention;
`
`Page 5 of 36
`
`TWILIO INC. Ex. 1013 Page 10
`
`

`
`[Para 21]
`
`FIGURE 7 is a flow chart depicting the steps taken in another embodiment of
`
`the present invention;
`
`[Para 22]
`
`FIGURE 8 is a flow chart depicting the steps in yet another embodiment of the
`
`present invention;
`
`[Para 23]
`
`FIGURE 9 is a flow chart depicting the steps taken in accordance with the
`
`present invention for registering and verifying a registrant as a prelude to notification; and
`
`[Para 24]
`
`FIGURE 10 is a flow chart depicting the steps taken in accordance with the
`
`present invention when the registrant is not contacted directly, but through an operator or
`
`automated message system.
`
`DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS
`
`[Para 25]
`
`As shown in the accompanying drawings, for purposes of illustration, the
`
`present invention resides in a process for verifying the identity of a registrant, and utilizing
`
`the verification and / or registration information to notify the registrant of predetermined
`
`events established by either the registrant or the business.
`
`[Para 26]
`
`In a particularly preferred embodiment, as illustrated in FIG. 1, the registration
`
`process involves an on- line registration form accessed through a web- site. However, it will
`
`be appreciated by those skilled in the art that the registration form nor process need involve
`
`an on-line form. The verification and notification processes, as will be more fully described
`
`herein, could be achieved through other registration forms, such as a handwritten form.
`
`The registrant is contacted via an electronic contact, such as a telephone number. One
`
`premise of the present invention is that it is difficult to filter, stop, or penetrate a telephonic
`
`voice call, whereas other means of communication, including, but not limited to, text
`
`Page 6 of 36
`
`TWILIO INC. Ex. 1013 Page 11
`
`

`
`messaging, e- mail, etc., can be intercepted, stopped, automatically filtered, trashed, or
`
`deleted by a third party.
`
`[Para 27]
`
`As used herein, a registrant or user is one filling out the registration form in
`
`order to register with the web-site or business. The registrant is typically a consumer,
`
`which can be an individual, but can also be companies, organizations, governments, etc.
`
`Typically, the registrant is registering with another business, which may also comprise an
`
`individual, company, or organization or government. For example, the registrant or
`
`consumer could be an individual attempting to access a web- site and set up an account
`
`with a financial institution. The various identities, types and the like of the consumer and
`
`business are varied, as is the purpose of registration and verification.
`
`[Para 28]
`
`As illustrated in FIG. 1, the end-user or registrant begins the verification
`
`process (1 00), by filling out a form (1 02). Typically, this form is provided at a web-site. If
`
`the user does not complete the form (1 04), the user receives notification that they did not
`
`complete telephone verification (1 06). However, if the user does fill out the form, he or she
`
`is allowed to log in (1 08). The user is routed to, or is able to access, a page that requests
`
`telephone verification (1 1 0). The user then attempts telephone verification (112), as will be
`
`more fully described herein.
`
`[Para 29] With reference to FIG. 2, in one registration embodiment, an on- line
`
`registration form is provided to a potential registrant at a web-site (200). The registrant at
`
`least partially completes a portion of the registration form (202). At the web-site, the
`
`registrant is prompted to supply his telephone number (204), or a verification system
`
`telephone number is supplied to the registrant and the registrant is prompted to call this
`
`number (206). A telephonic connection is established between the reg istrant and the
`
`verification system (208). During the registration process, a registration code is
`
`communicated to the registrant (21 0). The registration code is then input into the on-line
`
`Page 7 of 36
`
`TWILIO INC. Ex. 1013 Page 12
`
`

`
`registration form , or otherwise at the web - site, or into the verification system by telephone
`
`(212). The verification and authentication is completed and the user is allowed to log into
`
`the web- site.
`
`[Para 30]
`
`As described above, a present problem with on-line registrations is that the
`
`registrant often registers with untraceable and false e- mail addresses and telephone
`
`numbers . The present invention provides a process for verifying an on-line registration, or
`
`at least the true identify of the registrant's telephone number so as to provide an additional
`
`layer of security and reduce fraud. In the event of consumer of potential registrant
`
`verification failure, it is assumed that the registrant who is not verified through the
`
`verification system or through manual means is fraudulent. Therefore, the business may
`
`elect to contact the consumer to determine why the consumer verification failed. This
`
`contact may be completed by automated or manual means of communication between the
`
`business and the consumer, including, but not limited to, automatically generated e- mail,
`
`manually generated e-mail , manually or automatically generated telephone calls, text
`
`messaging, etc.
`
`[Para 31] With reference now to FIG. 3, in another embodiment, the verification process
`
`begins by the registrant at least partially completing the on-line web registration form
`
`(300) . At the web- site, the registrant is prompted to enter the registrant's telephone
`
`numbe r (302). The registrant is advised that the automated system will now call his
`
`telephone number in search for verification (304). If the phone does not ring, indicating
`
`that the potential registrant has provided an untraceable or false telephone number, the
`
`user is once again prompted to enter his telephone number (302). However, if the phone
`
`rings and a connection is established between the registrant and a verification system (306),
`
`the registrant answers the telephone and obtains a greeting and a registration code to enter
`
`into the on-line web-site registration and verification form (308). The registrant is then
`
`Page 8 of 36
`
`TWILIO INC. Ex. 1013 Page 13
`
`

`
`given the opportunity to enter the registration code, typically a three digit code, into the
`
`on- line registration form (31 0). If the registrant does not correctly enter the code, the
`
`registrant is given another opportunity to do so (312). Typically, the registrant will be given
`
`a limited number of attempts to enter the registration code. This prevents potential
`
`registrants from attempting to enter a registration code by trial and error without providing
`
`the correct telephone number in order to obtain the correct registration code via telephone.
`
`However, if the registrant enters the code correctly, the registration is complete and the
`
`registrant obtains a message, such as "you have been verified and can now log in" (314) or
`
`the like. The registrant is then given access to the web-site or the services of the web-site
`
`for which registration is required. The authentication and verification process is concluded.
`
`[Para 32] With reference now to FIG. 4, yet another verification and authentication
`
`process embodying the present invention is illustrated. The registrant completes, at least
`
`partially, an on- line web registration form, and during the registration process is prompted
`
`to enter his telephone number (400). The registrant is then given, at the web-site, a
`
`registration code that needs to be entered by phone when the registrant is called (402). A
`
`telephonic connection is then established by calling the telephone number provided by the
`
`registrant (404). If the phone does not ring and a telephonic connection is not established,
`
`the registration is not accepted (406), and the registrant may then be prompted again to
`
`register his telephone number (400).
`
`[Para 33]
`
`However, if the phone rings and a telephonic connection is established, the
`
`registrant answers the phone and gets a greeting which includes a prompting to enter the
`
`registration code obtained at the web-site (408). The registrant is then given the
`
`opportunity to enter the registration code by telephone (41 0), such as by speaking into the
`
`phone such that the verification system of the invention is enabled with speech recognition
`
`software, or by entering the code via keypad or the like. If