1
`
`VWGoA - Ex. 1001
`Volkswagen Group of America, Inc., Petitioner
`
`

`
`(56)
`
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`US 8,719,038 B1
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`

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`US 8,719,038 B1
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`
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`
`3
`
`

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`U.S. Patent
`
`May 6, 2014
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`Sheet 1 of 24
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`US 8,719,038 B1
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`May 6, 2014
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`Sheet 2 of 24
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`US 8,719,038 B1
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`U.S. Patent
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`May 6, 2014
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`Sheet 3 of 24
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`US 8,719,038 B1
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`U.S. Patent
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`May 6, 2014
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`Sheet 4 of 24
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`US 8,719,038 B1
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`

`
`U.S. Patent
`
`May 6, 2014
`
`Sheet 5 of 24
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`U.S. Patent
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`May 6, 2014
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`Sheet 6 of 24
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`US 8,719,038 B1
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`U.S. Patent
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`May 6, 2014
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`Sheet 7 of 24
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`US 8,719,038 B1
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`May 6, 2014
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`Sheet 12 of 24
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`May 6, 2014
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`Sheet 18 of 24
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`US 8,719,038 B1
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`May 6, 2014
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`May 6, 2014
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`Sheet 20 of 24
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`US 8,719,038 B1
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`START
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`May 6, 2014
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`Sheet 22 of 24
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`US 8,719,038 B1
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`
`U.S. Patent
`
`May 6, 2014
`
`Sheet 23 of 24
`
`US 8,719,038 B1
`
`
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`
`27
`
`U.S. Patent
`
`May 6, 2014
`
`Sheet 24 of 24
`
`US 8,719,038 B1
`
`
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`

`
`US 8,719,038 B1
`
`1
`COMPUTERIZED INFORMATION AND
`DISPLAY APPARATUS
`
`This application is a continuation of and claims priority to
`co-owned and U.S. patent application Ser. No. 13/369,850
`filed Feb. 9, 2012 and entitled “COMPUTERIZED INFOR-
`MATION PRESENTATION APPARATUS”, now U.S. Pat.
`No. 8,447,612, which is a continuation of and claims priority
`to co-owned U.S. patent application Ser. No. 12/711,692 filed
`Feb. 24, 2010 and entitled “ADAPTIVE INFORMATION
`PRESENTATION APPARATUS AND METHODS”, now
`U.S. Pat. No. 8, 1 17,037, which is a continuation ofand claims
`priority to co-owned and U.S. patent application Ser. No.
`11/506,975 filed Aug. 17, 2006 and entitled “SMART
`ELEVATOR SYSTEM AND METHOD”, U.S. Pat. No.
`7,711,565, which is a divisional of and claims priority to
`co-owned U.S. patent application Ser. No. 10/935,957 filed
`Sep. 7, 2004 and entitled “ELEVATOR ACCESS CONTROL
`SYSTEM AND METHOD”, now U.S. Pat. No. 7,093,693,
`which is a divisional of co-owned U.S. patent application Ser.
`No. 10/651,451 filed Aug. 29, 2003 and entitled “SMART
`ELEVATOR SYSTEM AND METHOD”, now U.S. Pat. No.
`6,988,071, which is a continuation of co-owned U.S. patent
`application Ser. No. 09/330,101 filed Jun. 10, 1999 and
`entitled “SMART ELEVATOR SYSTEM AND METHOD”,
`now U.S. Pat. No. 6,615,175, each ofthe foregoing incorpo-
`rated into the present application by reference in its entirety.
`This application is also related to U.S. patent application Ser.
`No. 12/703,666 filed Feb. 10, 2010 entitled “Adaptive Adver-
`tising Apparatus and Methods”, now U.S. Pat. No. 8,065,155,
`U.S. patent application Ser. No. 12/704,431 filed Feb. 11,
`2010 entitled “Adaptive Advertising Apparatus and Meth-
`ods”, now U.S. Pat. No. 8,078,473, Ser. No. 12/711,692 filed
`on Feb. 24, 2010 entitled “ADAPTIVE INFORMATION
`PRESENTATION APPARATUS AND METHODS”, now
`U.S. Pat. No. 8,117,037, Ser. No. 12/711,857 filed Feb. 24,
`2010 and entitled “ADAPTIVE INFORMATION PRESEN-
`TATION APPARATUS AND METHODS”, now U.S. Pat.
`No. 8,065,156, Ser. No. 13/364,194 filed Feb. 1, 2012 and
`entitled “COMPUTERIZED INFORMATION PRESENTA-
`TION APPARATUS”, now U.S. Pat. No. 8,285,553, Ser. No.
`13/362,902 filed Jan. 31, 2012 and entitled “ADAPTIVE
`INFORMATION PRESENTATION APPARATUS”, now
`U.S. Pat. No. 8,370,158, and Ser. No. 13/357,487 filed Jan.
`24, 2012 and entitled “ELECTRONIC INFORMATION
`ACCESS SYSTEM AND METHODS”, now U.S. Pat. No.
`8,301,456, Ser. No. 13/404,606 entitled “COMPUTERIZED
`INFORMATION PRESENTATION APPARATUS”, now
`U.S. Pat. No. 8,290,781, Ser. No. 13/404,980 entitled“COM-
`PUTERIZED INFORMATION PRESENTATION APPA-
`RATUS”, now U.S. Pat. No. 8,296,146, Ser. No. 13/404,853
`entitled “COMPUTERIZED INFORMATION PRESENTA-
`TION APPARATUS”, now U.S. Pat. No. 8,290,778, and Ser.
`No. 13/405,046 entitled “COMPUTERIZED INFORMA-
`TION PRESENTATION METHODS” now U.S. Pat. No.
`8,296,153, each filed on Feb. 24, 2012, Ser. No. 13/406,408
`entitled “COMPUTERIZED INFORMATION SELECTION
`AND DOWNLOAD APPARATUS AND METHODS” filed
`on Feb. 27, 2012, now U.S. Pat. No. 8,311,834, and Ser. No.
`13/410,080 entitled “NETWORK APPARATUS AND
`METHODS FOR USER INFORMATION DELIVERY”
`filed Mar. 1, 2012, now U.S. Pat. No. 8,285,551, each of
`which is incorporated herein by reference in its entirety.
`This application is also related to co-owned and co-pend-
`ing U.S. patent application Ser. No. 13/728,512 filed Dec. 27,
`2012 and entitled “SMART INFORMATION AND DIS-
`PLAY APPARATUS”, Ser. No. 13/728,715 filed Dec. 27,
`
`10
`
`15
`
`20
`
`25
`
`30
`
`35
`
`40
`
`45
`
`50
`
`55
`
`60
`
`65
`
`2
`2012 and entitled “COMPUTERIZED INFORMATION
`AND DISPLAY APPARATUS”, Ser. No. 13/733,098 filed
`Jan. 2, 2013 and entitled “COMPUTERIZED INFORMA-
`TION AND DISPLAY APPARATUS”, Ser. No. 13/737,833
`filed Jan. 9, 2013 and entitled “COMPUTERIZED INFOR-
`MATION AND DISPLAY APPARATUS”, Ser. No. 13/737,
`853 filed Jan. 9, 2013 and entitled “TRANSPORT APPARA-
`TUS WITH COMPUTERIZED INFORMATION AND
`DISPLAY APPARATUS”, Ser. No. 13/746,266 filed Jan. 21,
`2013 and entitled “COMPUTERIZED INFORMATION
`AND DISPLAY APPARATUS”, Ser. No. 13/750,583 filed
`Jan. 25, 2013 and entitled “COMPUTERIZED INFORMA-
`TION AND DISPLAY APPARATUS”, Ser. No. 13/753,407
`filed Jan. 29, 2013 and entitled “COMPUTERIZED INFOR-
`MATION AND DISPLAY APPARATUS AND METH-
`ODS”, Ser. No. 13/755,682 filed Jan. 31, 2013 and entitled
`“INTELLIGENT ADVERTISING METHODS”, and Ser.
`No. 13/758,898 filed Feb. 4, 2013 and entitled “INTELLI-
`GENT ADVERTISING APPARATUS”, each incorporated
`herein by reference in its entirety.
`
`BACKGROUND OF THE INVENTION
`
`1. Field of the Invention
`
`The present invention relates to the field ofpersonnel trans-
`port apparatus, and specifically to elevators and similar
`devices for transporting people from one location to another
`which incorporate various information technologies.
`2. Description of Related Technology
`Elevators and similar personnel transport devices (such as
`moving walkways or shuttles) are important aspects of mod-
`em urban life. Commonly used in office buildings, airports,
`shopping malls, and other large structures, these devices
`transport large numbers of people and equipment between
`two locations on a routine basis. Elevators in particular are
`widely used throughout the world.
`Depending on loading, a person may spend up to several
`minutes on an elevator during travel between floors. Signifi-
`cant amounts of time may also be spent waiting for the eleva-
`tor to arrive when called. This time is usually “dead” from the
`standpoint that very little can be accomplished or very few
`tasks undertaken during these few minutes. However, often
`times an individual may require information which will be of
`use after leaving the elevator. For example, the person may
`wish to obtain travel information such as directions to the
`
`nearest airport or public transportation node, or the location
`of a nearby restaurant. Weather-related information or traffic
`reports may also be useful. A plethora of different types of
`information, including financial data, breaking news head-
`lines, sports scores and the like may also be of interest to one
`waiting for or riding on an elevator or other transport device.
`An associated problem relates to determining the location
`of a person, firm, or store within a building when unfamiliar.
`Building directories are often posted in the lobby ofthe build-
`ing, yet these require the user to manually or visually locate
`the name of the person, firm, or store which they are looking
`for, and remember the location information associated there-
`with. Additionally, such directories often do not provide pre-
`cise location information, but rather merely a floor number
`and/or suite number. The user often times does not have a
`
`graphical representation of the desired location in relation to
`the elevators, thereby resulting in additional wasted time in
`finding the location once off of the elevator. Even if a graphi-
`cal display is provided, it often requires the user to spatially
`orient themselves to determine relative location.
`
`Security is also a concern when riding elevators late at
`night or to remote locations. Many elevator systems are used
`
`28
`
`28
`
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`partly or entirely within parking garages, which often may be
`sparsely populated at off hours. People are all too frequently
`assaulted or robbed when departing from elevators under
`such conditions. Unfortunately, existing elevator systems do
`not have the facility to provide the occupant(s) with the ability
`to selectively observe the area immediately surrounding the
`elevator doors on one or more destination floors, or otherwise
`take precautions to enhance their security.
`Another problem associated with existing elevator systems
`relates to their loading capacity. Often, especially at peak use
`hours such as during the noon hour, the call buttons for several
`different floors within a building will be activated, and eleva-
`tor cars which are at or near their loading capacity will
`respond. With no additional room available in the elevator, the
`person depressing the call button on a given floor is left to wait
`for the elevator doors to close, depress the call button again,
`and wait for another (hopefully partially vacant) car to arrive.
`This process not only delays the person waiting for the car, but
`also those on the elevator car(s), and those waiting on other
`floors.
`
`In addition to the foregoing, many elevators must have a
`means of restricting access to certain floors during certain
`time periods while not interfering with other operations.
`These elevators generally also include means by which cer-
`tain users may gain access to the restricted floors, such as a
`magnetic striped card which is inserted into a card reader on
`the elevator. However, such card readers are prone to wear and
`having to re-swipe the card several times in order to obtain
`access. Furthermore, as the card wears due to repeated swip-
`ing or bending (such as when left in the pocket of the indi-
`vidual carrying the card), the card will be more prone to
`failure and will eventually require replacement. Also, such
`cards are prone to unauthorized use. Someone stealing or
`finding the lost card can simply insert it into the card reader of
`the elevator and gain access to the restricted floor(s). It is also
`noted that since access is restricted to certain floors typically
`during late-night or weekend hours, HVAC and lighting sys-
`tems are typically turr1ed off or dormant in order to conserve
`energy. Hence, when the user arrives at one ofthese restricted
`access floors, several minutes are typically spent turning on
`the HVAC, lights, and any other number of electrical devices.
`Some systems require the user to insert their magnetic strip
`card in a separate reader, such as in the control room for the
`HVAC (which is typically located on a different floor), in
`order to initiate equipment operation. This is obviously time
`consuming and cumbersome.
`Lastly, there is often an element of discomfort associated
`with riding an elevator car, especially when several individu-
`als are present in the car. Due in part to minimal space within
`the car and nothing to occupy the occupants attention visu-
`ally, there is a natural tendency for one to stare up, down, or
`forward at the door of the elevator, or at the visual floor
`indicators so as to avoid prolonged eye contact with the other
`occupants.
`Heretofore, many of the technologies necessary to address
`the aforementioned issues have not been available or, alter-
`natively, have been cost or space prohibitive to implement.
`However, recent advances in data networking, thin or flat
`panel display technology, personal electronics, and speech
`recognition and compression algorithms and processing have
`enhanced the viability of such features from both technologi-
`cal and commercial perspectives.
`Based on the foregoing, there is a need for an improved
`elevator system and method of operation which will reduce
`the time spent waiting for and travelling on the elevator car,
`reduce the frustration associated with repeated stops at dif-
`ferent floors, and allow the occupants of the elevator (as well
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`as those waiting for the car) to use their time more efficiently
`and obtain needed information. Additionally, such an elevator
`system would enhance the security of the occupants upon
`egress, and allow for automatic recognition ofan individual in
`order to provide access to certain restricted locations and
`initiation of certain functions such as lighting and HVAC.
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`SUMMARY OF THE INVENTION
`
`In one aspect, a computer readable apparatus configured to
`aid a user in locating an organization or entity is disclosed. In
`one embodiment, the apparatus comprising a storage medium
`having a computer program configured to run on a processor,
`the program configured to, when executed on a processing
`apparatus: obtain a representation of a first speech input from
`the user, the first speech input relating to a name of a desired
`organization or entity; cause use of at least a speech recogni-
`tion algorithm to process the representation to identify at least
`one word or phrase therein; use at least the identified at least
`one word or phrase to identify a plurality of possible matches
`for the name; cause prompting of the user for a subsequent
`input in order to aid in identification of one of the plurality of
`possible matches which best correlates to the desired organi-
`zation or entity; receive data relating to the subsequent user
`input; based at least in part on the data, determine which ofthe
`plurality of possible matches is the one that best correlates;
`determine a location associated with the one of the possible
`matches that best correlates; and select and cause presenta-
`tion of a visual representation of the location, as well as at
`least the immediate surroundings thereof, on a display view-
`able by the user, the visual representation further comprising
`visual representations of one or more other organizations or
`entities proximate to the location.
`In another aspect, computerized information apparatus
`configured to aid a user in locating an organization or entity is
`disclosed. In one embodiment,
`the apparatus includes: a
`microphone; a capacitive touch-screen input and display
`device; a processor in data communication with the display
`device; speech digitization apparatus in signal communica-
`tion with the microphone; at least one audio speaker; speech
`synthesis apparatus in signal communication with the at least
`one audio speaker; and a storage medium having a computer
`program configured to run on a processor. In one variant, the
`program is configured to, when executed on a processor:
`obtain a representation of a first speech input from the user,
`the first speech input relating to a name of a desired organi-
`zation or entity; cause use of at least a speech recognition
`algorithm to process the representation to identify at least one
`word or phrase therein; prompt the user for a subsequent input
`in order to further clarify the first speech input and aid in
`identification of one of a plurality of possible matches which
`best correlates to the desired organization or entity; receive
`the subsequent user input; cause, based at least in part on the
`subsequent input, (i) determination of which of the plurality
`of possible matches is the one that best correlates, (ii) iden-
`tification of a location associated with the one of the possible
`matches that best correlates, and (iii) selection of a visual
`representation of the location, as well as at least the immedi-
`ate surroundings thereof, capable of display on the display
`device, the visual representation further comprising visual
`representations of one or more other organizations or entities
`proximate to the location, and directions to the location.
`In another aspect, “smart” computerized apparatus capable
`of interactive information exchange with a human user is
`disclosed. In one embodiment, the apparatus comprises: a
`microphone; one or more processors; a capacitive touch-
`screen input and display device; speech synthesis apparatus
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`and at least one speaker in signal communication therewith;
`input apparatus configured to cause t