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`trouble ticket
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`A log of error events used to track the status of network problems. A trouble ticket is 'opened' when a problem occurs and 'closed' when the problem is resolved.
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` Wiley Dictionary of Communications Technology © 1998 by John Wiley & Sons Ltd.
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`Trouble ticket. (1998). In G. Held, Dictionary of Communications Technology: Terms, definitions and abbreviations, wiley. Hoboken, NJ: Wiley. Retrieved from
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`More entries about trouble ticket
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`trouble ticket
`(http://search.credoreference.com/content/entry/hargravecomms/trouble_ticket/0) in Hargrave's Communications Dictionary, Wiley
`(http://search.credoreference.com/content/title/hargravecomms)
`1. A piece of paper or a record in a computer system used to report and manage the resolution of network or circuit outages. 2. An...
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