`
`Sponsored by
`
`Apple Computer
`
`
`The Ofiicz’al Guide
`forMacintosh Users
`
`Cary Lu and John Mflligan
`
`Edited by
`Ross Scott Rubin
`
`Apple/Twitter
`Ex. 1016
`IPR3 of U.S. Pat. No. 7,765,482
`IPR3 0fU.S. Pat. No. 7,765,482
`
`EX. 1016
`
`0001
`
`

`

`TM
`
`The Official Guide
`forMacintosb Users
`
`0002
`
`

`

`The O ’cial uide
`forMacimosh Users
`
`Cary Lu and John Milligan
`
`Edited by Ross Scott Rubin
`
`TM
`
`Hayd.en
`Books
`
`0003
`
`

`

`eWorld~--The Official Guide for Macintosh Users
`
`© 1994 by Hayden Books, a Division of Macmillan Computer Publishing
`
`All rights reserved. No part of this book shall be reproduced, stored in a
`retrieval system, or transmitted by any means, electronic, mechanical,
`photocopying, recording, or otherwise, without written permission from the
`publisher. No patent liability is assumed with respect to the use of the
`information contained herein. Although eveU precaution has been taken in
`the preparation of this book, the publisher and authors assume no responsi-
`bility for errors or omissions. Neither is any liability assumed for damages
`resulting from the use of information contained herein. For information,
`address Hayden Books, 201 West 103rd Street, Indianapolis, Indiana 46290.
`
`Library of Congress Catalog Card Number: 94-75211
`
`International Standard Book Number: 1-56830-090-5
`
`This book is sold as is, without warranty of any kind, either expressed or
`implied. While every precaution has been taken in the preparation of this
`book, the publisher and author assume no responsibility for errors or
`omissions. Neither is any liability assumed for damages resulting from the
`use of the information or instructions contained herein. It is further stated
`that the publisher and authors are not responsible for any damage or loss to
`your data or your equipment that results directly or indirectly from your use
`of this book.
`
`eWorld--The Official Guide for Macintosh Users is a publication of Hayden
`Books, which is not affiliated with Apple Computer, Inc. The eWorld trade-
`marks, the Apple Logo, the Apple endorsement, and the title of this book are
`trademarks of Apple Computer, Inc. used and distributed under license.
`eWorld Client Software, © 1994 Apple ComPuter, Inc. used and distributed
`under license, eWorld Beta User Guide, eWorld graphics and artwork,
`© 1994 Apple Computer, Inc., used under license. The statements, opinions,
`and beliefs expressed in this publication are those of the author and/or the
`publisher, and do not necessarily reflect the statements, opinions, and
`beliefs of Apple Computer, Inc.
`
`0004
`
`

`

`APPLE COMPUTER, INC. ("APPLE") MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
`
`WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
`
`PARTICULAR PURPOSE OR OTHERWISE WHICH WOULD EXTEND BEYOND THE WARRANTIES
`
`CONTAINED HEREIN. UNDER NO CIRCUMSTANCES INCLUDING NEGLIGENCE, SHALL APPLE BE LIABLE
`
`FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OR
`
`INABILITY TO USE THE LICENSED SOFTWARE, OR THE INFORMATION CONTAINED IN THIS
`
`PUBLICATION, EVEN IF APPLE OR AN APPLE AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF
`
`THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLU-
`
`SION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR
`
`EXCLUSION MAY NOT APPLY. ALL WARRANTIES, IF ANY, TAKE PLACE BETWEEN THE PURCHASER OR
`
`OTHER AUTHORIZED USER OF THIS PUBLICATION AND THE PUBLISHER.
`
`96 95 94 4 3 2 1
`
`Interpretation of the printing code: the rightmost double.digit number is the
`year of the book’s printing; the rightmost single-digit number is the number
`of the book’s printing. For example, a printing code of 94-1 shows that the
`first printing of the book occurred in 1994.
`
`Trademark Acknowledgments: All products mentioned in this book are
`either tradmarks of the companies referenced in this book, registered
`trademarks of the companies referenced in this book, or neither. We
`strongly advise that you investigate a particular product’s name thoroughly
`before you use the name as your own.
`
`Apple, Mac, Macintosh, PowerBook, and eWorld are registered trademarks of
`Apple Computer, Inc,
`
`0005
`
`

`

`Publisher
`David Rogelberg
`
`Project Editor
`Karen Whitehouse
`
`Project Leader
`Tony gong, Apple Computer, Inc.
`
`Development Editors
`Karen Whitehouse and Ross Scott Rubin
`
`Cover Designers
`Karen Ruggles, Macmillan Computer Publishing
`Patty Richmond, Apple Computer, Inc,
`
`Cover Editors
`Steve Mulder, Macmillan Computer Publishing
`Teri Thomas, Apple Computer, Inc,
`
`Interior Designers
`Atyssa Yesh and Barbara Webster
`
`Production Team
`Gm~F Adair, Dan Caparo, Brad Chinn, Kim Cofer, Lisa Daugherty,
`Jennifer Eberhardt, Beth Rago, Bobbi Satte~field, Kris Simmons, Carol
`Stamile, Robert Wolf
`
`Apple Online Services Review Team
`Lots of AOS people, but in particular,,, Jeff Brickman, Bill Colquitt,
`Glenn Fisher, Richard Gingras, Carl Jackson, Pete Johnson, Gail
`Kiewit, Steve King, Peter Schein, Evelyn Sell, Michael Silver; Toni
`Trujillo, Jenna Woodul
`
`Composed in Apple Garamond
`
`0006
`
`

`

`About the Authors
`
`Cary Lu was born in Qingdao, China, and grew up in Southern California.
`Trained as a scientist (Ph.D. in biology from the California Institute of
`Technology), Lu went on to join the group that started the Nova science
`documentary series for PBS, and worked on several children’s television
`programs, including Sesame Street, 3-2-1 Contact, and Cro. He also worked
`on education projects in Australia, Kenya, and Algeria. He was the founding
`managing editor of High Technology magazine and now writes the
`PowerBook Notes column for Macworld magazine.
`
`John Milligan, a native of the San Francisco bay area, knows keenly the
`benefits of being in the right geographical place at the right historical time.
`While he was employed at a small electronics start-up company in 1984, his
`desk was graced with a Macintosh 128K computer (along with MacPaint and
`MacWrite) after his technologically compulsive employer tired of its "limited
`applications." That first generation Macintosh served as Milligan’s bridge
`from traditional graphics and writing to a career in computerized publishing.
`Since 1984, he has designed and produced many user manuals and other
`publications, all of which greatly benefited from the marvelous technology of
`the Macintosh computer from Apple.
`
`About the Editor
`Ross Scott Rubin is the author of Yakety Mac:/be Telecom Tome and the
`original edition ofHayden’s PowerBook Power Book. He also has contrib-
`uted to/be Macintosh Bible, Fifth Edition, and/be Virtual Playbousefor
`Macintosh. A consultant to America Online’s Macintosh Hardware Forum, he
`is a staff columnist for CONNECT Magazine and a senior editor of Inside Mac
`Games. He contributes regularly to MacWEEK, MacUser, Mac Home Journal,
`and other publications.
`
`0007
`
`

`

`We thank everyone at Apple Online Selwices, the group that manages
`eWorld, for assistance in many ways. For many weeks, Tony Wong helped us
`understand eWorld and helped the Apple Online Systems staff understand
`the book.
`
`Adam Engst helped with testing the Internet mail gateway and reviewed the
`sections dealing with the Internet.
`
`Ross Rubin contributed many improvements to the book.
`
`Karen Whitehouse has been the patient editor at Hayden Books; our thanks
`for her help and support. David Rogelberg, the publisher of Hayden Books,
`made the project possible and challenging.
`
`-Cary Lu and John Milligan
`I am greatly indebted to Fran Farrell of Apple Computer for her unceasing
`efforts in promoting and refining this manuscript; to Peter Shank, for his
`invaluable experience in the world of telecommunications; and to Cleo
`Huggins of Apple Computer for her witty, energetic support of my efforts as
`well as for her resourceful imagination-the source of the eWorld name and
`character,
`
`-John Milligan
`
`0008
`
`

`

`Hear
`
`We Want to
`from You
`
`Dear Friend,
`
`I want to thank you on behalf of everyone at Hayden Books for choosing
`egCorld-The Official Guide for Macintosh Users to help you learn to use
`and enjoy the new online service fi’om Apple Computer. Expanding your
`knowledge base can be challenging without the right book. We have care-
`fully crafted this book to make learning about eWorld as simple as possible.
`
`What our readers think of our books is important to our ability to better
`serve you in the future. If you have any comments, no matter how great or
`small, we’d appreciate you taking the time to send us note. Of course, great
`book ideas are always welcomed.
`
`Sincerely,
`
`David Rogelberg
`
`Publisher, Hayden Books
`
`We can be reached at the following address and telephone number:
`
`Hayden Books
`201 West 103rd Street
`Indianapolis, Indiana 46290
`(800) 428-5331 voice
`(800) 488-3804 fax
`
`Electronic mail:
`HaydenBook
`eWorld
`AppleLink Hayden.Books
`hayden@hayden.com
`Internet
`
`0009
`
`

`

`Contents at a Glance
`
`Quick Tour
`
`xxxi
`
`Part I eWorld Installation
`1 eWorld Installation and Registration ...................................................... 3
`2 Connecting to eWorld .......................................................................... 37
`3 A Guided Tour ofeWorld ..................................................................... 51
`
`Part II Electronic Mail
`4 Electronic Mail Essentials ..................................................................... 92
`5 More on Electronic Mail ..................................................................... 121
`
`Part III Working and Playing in eWorld
`6 eWodd Conferences ........................................................................... 149
`7 Auditorium Events .............................................................................. 179
`8 eWorld--A World of Information ........................................................ 195
`9 eWorld Discussion Boards .................................................................. 217
`10 eWorld Software Libraries .................................................................. 239
`
`Part IV More about eWorld
`11 More eWorld Features ........................................................................ 265
`12 Some eWorld Background ................................................................... 315
`
`Appendices
`A eWorld Menus ..................................................................................... 327
`B Software and Hardware Topics .......................................................... 333
`C eWorld Policies ................................................................................... 361
`D A Glossary of eWorld Terms ............................................................... 379
`
`0010
`
`

`

`Contents
`
`Introduction
`
`eWofld Quick Tour
`xxxi
`The Community Center ................................................................ xxxii
`Business & Finance Plaza ............................................................. xxxiii
`Computer Center ......................................................................... xxxiv
`Learning Center ........................................................................... xxxvi
`ka’ts & Leisure Pavilion ................................................................. xxxvi
`Marketplace ................................................................................. xxxvii
`Newsstand .................................................................................. xxxviii
`eMail Center ................................................................................. xxxix
`Info Booth ......................................................................................... xl
`Getting Started ................................................................................. xli
`
`Part I eWorld installation
`
`1 eWorld Installation and Registration
`3
`eWorld Connection Requirements .................................................... 4
`Computer hardware requirements ................................................ 4
`Macintosh System software requirements ..................................... 5
`Modem ........................................................................................... 6
`Telephone line ............................................................................... 6
`More about Modems .......................................................................... 7
`About Your eWorld Software ............................................................. 8
`Final Preparations .............................................................................. 8
`Installing Your eWorld Software ........................................................ 9
`Registering Your New eWorld Account ............................................ 14
`Leaving eWorld ................................................................................. 31
`Automatic Update Feature ............................................................... 32
`Upgrading to newer versions of eWorld software ....................... 32
`Need Help? ....................................................................................... 34
`If you experience sudden disconnects ........................................ 34
`
`0011
`
`

`

`xiv
`
`eWorld--The Official Guide for Macintosh Users
`
`If you need assistance in establishing a connection to eWodd
`or with registration .................................................................... 35
`If you can’t find your answer in the Help With area ................... 35
`If you need assistance after you connect to eWorld, consult
`eWorld online resources ........................................................... 35
`Support Telephone Numbers .......................................................... 36
`Toll free numbers for dialing from within a country .................. 36
`The Economics of eWorld ................................................................ 37
`Closing Your eWorld Account .......................................................... 37
`39
`Connecting to eWodd
`Connecting to eWorld ...................................................................... 40
`Disconnecting Your System from eWorld ........................................ 42
`Disconnecting, without quitting ...................................................... 43
`Connecting to eWorld as a Guest .................................................... 44
`On-the-Go Remote Connections ...................................................... 46
`Connecting to eWorld from other locations ............................... 46
`If you have problems with a Local Setup file .............................. 49
`Changing Local Setup Settings ......................................................... 50
`53
`A Guided Tour of eWorld
`The eWorld Window ........................................................................ 54
`eWorld Town Square ....................................................................... 54
`The Info Booth ................................................................................. 56
`Visiting the Computer Center .......................................................... 59
`Features Common to All Buildings .................................................. 60
`Clicking a square button .............................................................. 61
`Clicking on an arrow button ....................................................... 62
`Exploring One Area of the Computer Center .................................. 63
`Exploring More Specialized Features ............................................... 67
`Clicking a Literature Icon ............................................................ 68
`Clicking an At’chives button ....................... ~ ................................. 72
`Clicking a Discussion Board icon ................................................ 72
`Clicking a Software Library icon .................................................. 74
`Clicking a Conference icon ......................................................... 75
`Clicking a Calendar icon .............................................................. 77
`
`0012
`
`

`

`Contents
`
`xv
`
`Brov~sing at the Newsstand .............................................................. 78
`The Business & Finance Plaza .......................................................... 82
`More about eWorld Icons ................................................................ 84
`Mini-Icons ..... i ................................................................................... 86
`Taking Shortcuts through eWorld .................................................... 87
`The eWorld Directory .................................................................. 88
`The Tour Is Over .............................................................................. 89
`
`Part II
`
`Electronic Mail
`
`4
`
`Electronic Mail Essentials
`93
`Email’s Benefits ................................................................................ 94
`Email Basics ...................................................................................... 96
`Reading Mail ..................................................................................... 96
`Answering email ............................................................................... 98
`Replying to an open email message ............................................ 98
`Forwarding a message ................................................................. 99
`Printing Your Messages .................................................................. 100
`Saving Your Messages ..................................................................... 101
`Sending a New Message ................................................................. 102
`Tips for Sending Email ................................................................... 103
`Searching the Member Directory ................................................... 105
`Address Book ................................................................................. 107
`Adding Addresses ....................................................................... 108
`Using the Address Book when addressing messages ................ 109
`Editing the Address Book .......................................................... 110
`Formatting Email ............................................................................ 113
`Tracking Email ................................................................................ 114
`The eWorld Text Processor .......................... i ................................. 115
`Using the eMail Center ................................................................... 116
`Using the In Box ........................................................................ 117
`Using the Out Box ..................................................................... 119
`Mailbox Window ............................................................................ 120
`Integrating eWorld ......................................................................... 121
`
`0013
`
`

`

`xvi
`
`eWorld--The Official Guide for Macintosh Users
`
`123
`More on Electronic Mail
`Sending Files .................................................................................. 124
`Opening an Attached File ............................................................... 127
`Filling in the Gaps ..................................................................... 129
`When Files Get Fat ......................................................................... 130
`Internet email ................................................................................. 131
`Addressing Interuet mail ........................................................... 132
`Internet Considerations .......................... ~ ...................................... 133
`Formatting ................................................................................. 136
`Addressing ................................................................................. 136’
`Attachments ............................................................................... 136
`Delivery time .............................................................................. 136
`Outgoing message size .............................................................. 137
`Incoming message size .............................................................. 137
`Notification ................................................................................ 137
`Sending Files to Internet Addresses ............................................... 137
`Creating a BinHex file ................................................................ 138
`Receiving a BinHex file .............................................................. 140
`Leaving the Digital Domain ............................................................ 141
`Sending a fax via eWorld ........................................................... 141
`Fax tips ....................................................................................... 143
`Sending messages as postal mail ............................................... 143
`Deferred email ................................................................................ 145
`eMail Is Swell .................................................................................. 147
`
`Part Ill Working and Playing in eWorld
`
`151
`6 eWofld Conferences
`Conference Topics and Types ........................................................ 152
`Where are Conferences Found? ..................................................... 154
`Entering an eWorld Conference .................................................... 156
`Entering an eWorld Forum ............................................................ 157
`Participating in Conferences and Forums ...................................... 158
`Participating in an Informal Conference ................................... 159
`Participating in a Protocol Conference ...................................... 160
`
`0014
`
`

`

`Contents xvii
`
`Contributing Your Own Messages, Comments, or Questions ....... 161
`Sending longer comments ......................................................... 162
`Taking a break from a conference without losing your place... 163
`Leaving a conference ................................................................. 163
`About Private Conferences ........................................... 163
`Creating a private room ......................................................... 164
`Entering a private area ............................................................... 165
`A Quick Conference Miscellany ..................................................... 166
`Learning more about your fellow participants .......................... 167
`Highlighting the messages of Conference participants ............. 168
`Using the Ignore feature to screen out messages ..................... 169
`Sending Private Communications to Other
`Conference Participants ............................................................... 169
`Recording the Texts of Conferences You Attend ........................... 171
`Conference Personality and Etiquette ............................................ 173
`Advanced Conference Techniques ................................................. 174
`eWorld Conference and Auditorium Glossary ............................... 175
`Conference "body language" (Smileys) ..................................... 175
`Common Online Abbreviations ................................................. 177
`Conference Games: Rolling Dice ................................................... 178
`Informal to Formal ......................................................................... 179
`7 Auditorium Events
`181
`A Tour of the Interior of an Auditorium ........................................ 182
`How to Find an Auditorium ........................................................... 183
`Participating in an Auditorium Event ............................................. 185
`Communicating with the Guest Speaker, .................................. 186
`Communicating with others in your row .................................. 187
`Learning more about others in your row
`and highlighting speakers .......................................................... 188
`Other Important Auditorium Featm’es ........................................... 189
`Changing rows in an Auditorium area ...................................... 190
`Finding a friend in a crowded auditorium ................................ 191
`Joining yore" friends in a designated row .................................. 192
`To silence messages sent by others in your row ....................... 194
`From the Auditorium to eWorld Libraries ..................................... 195
`
`0015
`
`

`

`xviii eWorldmThe Official Guide for Macintosh Users
`
`197
`eWorld-A World of Information
`What would you like to know? ....................................................... 198
`How do I find the information I’m looking for? ............................ 199
`Identifying types of information ................................................ 200
`Finding articles and files ............................................................ 201
`How is information delivered? ....................................................... 201
`Searching online information databases ................................... 201
`eWorld Information in Graphic Formats ....................................... 205
`eWorld and the Latest Financial Information ................................ 209
`Looking up a specific stock quote ............................................. 209
`Other available resources .......................................................... 212
`Creating a self-monitoring portfolio .......................................... 212
`Interactive Information .................................................................. 218
`219
`9 eWorld Discussion Boards
`What makes Discussion Boards work so well? ............................... 221
`Discussion Board Types ................................................................. 221
`How are Discussion Boards organized? ......................................... 222
`Browsing a Board of Boards .......................................................... 222
`Browsing a single Board ................................................................ 223
`Adding a Message to a Topic Folder .............................................. 226
`Writing a Reply to an Existing Message .......................................... 228
`Creating a New Topic ..................................................................... 230
`Special Discussion Board Features ................................................ 232
`Checking for new Topics and Messages .................................... 232
`Checking for new Replies .......................................................... 232
`Speeding up Your Browsing Time in Favorite Topics ................... 234
`Using the Show New feature ..................................................... 234
`Using the Find Since feature ...................................................... 235
`More about Discussion Boards ...................................................... 236
`Which Discussion Board? .......................................................... 237
`Communication guidelines ....................................................... 237
`241
`10 eWorld Software Libraries
`File Types Available in eWorld ....................................................... 242
`Browsing and Borrowing from eWorld Software Libraries ........... 245
`
`0016
`
`

`

`Contents
`
`xix
`
`Retrieving files from a software library ...................................... 246
`Using the Files to Get Feature ........................................................ 250
`Removing a file title from the Files to Get list ........................... 254
`If problems arise with your newly copied software .................. 255
`Searching for general types of files ................................................ 256
`Publishing Your Files to an eWorld Software Library .................... 258
`Submitting your files to a libraU ............................................... 259
`What happens to your files? ....................................................... 262
`eWorld Publishing Qualifications You Should Know .................... 263
`Disk Image Files ............................................................................. 263
`Into the Grab Bag ........................................................................... 264
`
`Part IV More about eWorld
`
`11 More eWorld Features
`267
`Saving Time and Money ................................................................. 268
`The Automatic Courier Feature ..................................................... 272
`Before you begin ....................................................................... 273
`Setting up an Automatic Courier session .................................. 273
`Making changes in Automatic Courier settings ......................... 278
`Canceling Automatic Courier operations .................................. 279
`Using Automatic Courier to send and receive eMail ................. 279
`Reading incoming mail gathered by the Automatic Courier ..... 280
`Using Automatic Courier for software transfers ........................ 280
`Setting up your system for fully automatic operation ............... 284
`A safe alternative to a simple timer ........................................... 285
`Using eWorld to Compress Files .................................................... 286
`Compressing a file ..................................................................... 286
`Expanding (decompressing) a file ............. " ................................ 288
`Changing Your eWorld Password .................................................. 289
`One Account with Multiple Computers ......................................... 292
`If You Encounter Problems in eWorld ........................................... 293
`How to get help ......................................................................... 293
`Area Related Problems ................................................................... 294
`Decoding the Names of eWorld Staff ............................................. 295
`Recording a Transcript of eWorld Sessions ................................... 295
`
`0017
`
`

`

`xx
`
`eWorldMThe Official Guide for Macintosh Users
`
`To create new Transcript files ................................................... 297
`Transcript types ......................................................................... 299
`Recording an online session ...................................................... 299
`eWorld for Special Needs ............................................................... 302
`For the hearing-impaired ........................................................... 302
`For the vision.impaired ....................................................... : ..... 302
`For the one.handed ................................................................... 304
`For those with motor.control limitations .................................. 304
`Sharing good ideas and concerns .............................................. 305
`General resource information ................................................... 305
`eWorld Preferences ........................................................................ 306
`Changing Preferences ................................................................ 307
`General System Features Description ....................................... 308
`Changing Fonts preferences ...................................................... 309
`Changing the screen font for many eWorld windows ............... 310
`Changing Conference Preferences ............................................ 311
`Changing Compression preferences ......................................... 312
`Changing eMail Preferences ...................................................... 313
`Changing One on One Preferences ........................................... 314
`Some Background .......................................................................... 316
`317
`Some eWorld Background
`The Path to eWorld ........................................................................ 318
`eWorld Host Computers ................................................................ 320
`The Napa Data Center .................................................................... 321
`Publishing on eWorld ..................................................................... 322
`Online Future ...................