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`User interface design and evaluation I Debbie Stone .
`p. cm. — [Morgan Kaufmann series in interactive technologies)
`ISBN 0-12—088436»4
`1. User interfaces [Computer systems)
`
`I. Stone. Deborah L. H. Series.
`
`[QAT/‘8.9. U83U835 2005]
`005.4'37—dC22
`
`ISBN: 0-12-088436-4
`
`2004061900
`
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`6. Design Issues for use 3
`
`DISCUSSION
`
`We anticipate that the following elements will be on this interior page:
`
`- The Lovely Rooms logo. This acts as a link to the home page.
`0 The tagline of the site.
`- Details of the particular hotel. This will take up the majority of the page and
`will look include a photograph of the hotel and a photograph ofa typical room
`at the hotei, with a description of the amenities offered.
`A navigation bar aligned to the navigation bar of the site as a whole.
`Links to the next and previous hotels with availability on the nights chosen.
`This will allow the user to browse through the hotels.
`
`-I Design Issues for Web Pages
`When you are designing web pages, you should remember the principles and guide-
`lines we discussed in earlier chapters, especially Chapters 5 and 9.
`
`There are also a number of additional issues that you need to take into account when
`designing a web page. We discuss some of the more important ones next.
`
`6.1 Widgets on Web Pages
`
`In Chapter 16, we considered the design of GU15. Web pages are a form of GUI and
`increasingly use a similar range of widgets. The issues we introduced in the section
`on the Lovely Rooms Hotel also need to be considered when you are using widgets
`on web pages.
`
`6.2 Scrolling
`
`The most important content should be visible without scrolling. Web designers talk
`about positioning content above the fold, a term taken from newspaper design.
`Broadsheet newspapers are displayed folded in racks, so the stories above the fold
`are the only ones visible to the potential purchaser. Similarly, the web content above
`the fold has to sell the site to the visitor. There is a risk that readers will miss content
`
`that falls below the fold. Figure 17.16 illustrates a home page that requires scrolling
`in order to see important information, such as the purpose of the site and the inter-
`nal links. The text does imply that the user needs to scroll down.
`
`the phrase “users don’t scroll" was frequently quoted as a design
`At one time.
`guideline,
`for example,
`in the
`1996 column by Jakob Nielsen located at
`www.useit.com/alertboxi'9606.html. However, since then users have become more
`
`adept in using the Web and designers have become more sensitive to the benefits and
`problems of longer web pages. Recent advice has been more user centered. For
`example, Koyani. Bailey, and Nall (2003) noted:
`
`Guideline: Make pa.ge—i‘.erigth decisions that support the primary use of the Web
`page
`
`
`
`CHAPTER 17 I Designing for the web
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`CHAPTER 17
`
`Designing for the web
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`Visual layout and elements
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`Design within boundaries of an "imagesafe" area
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`Anticipate your users‘ screen resolution settings and the size oflheir
`monitors, Use this information to define a dimension for lhe"Image-
`safe“ area. Allow room for browser elements such as navigation
`buttons and scroll bars. In the illustration to the right, the main title
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`from http://www-3.ibm.comflbm/easy/eouiextnst/Publish/602 on July 6, 2004.)
`
`combinations. These services come and go, but one that was flexibly priced and
`offered free trials in the summer of 2004 was www.browsercam.com.
`
`Using the Screen Area Effectively
`
`How often have you waited for a page to download only to find that it contains mainly
`advertisements. menu bars, and white space? White space can be useful for empha-
`sizing the structure of information, and it is quick to download. However, users are
`interested in the content, so having so little can be frustrating. Ideally the content
`should represent at least 50% of the screen.
`
`As with all aspects of U1. no design is perfect. It is always necessary to make com-
`promises. However. if the user has downloaded the site to access the content, then
`he or she expects to see it, so you need to make it worthwhile.
`
`Improving the Download Time
`
`'3 The National t.
`
`Web sites are widely used to disseminate images. animations, sound clips, and video
`clips. Pages also often include lava and other types of code. The inclusion of any of
`
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`July 5, 2004.)
`
`
`
`
`
`CHAPTER 17 I Designing for the web
`
`Figure 17.19 is apparently similar in its design, but it takes much longer to download
`due to the presence of a flash animation and larger images.
`
`When including larger files such as images, flash animations, or sound, you need to
`ask yourself: Is the benefit worth the extra download time? if not, it might be better
`to make them smaller or remove them altogether. It may be that the aesthetic effect
`you want justifies the extra time. Or it may be that the user experience is much better.
`For example. sound will clearly enhance a site that sells CD5, as it will allow poten-
`tial purchasers to listen to clips from the CD they are thinking of buying. However,
`having a continuous backing track to a site that provides information about a local
`tourist destination is unnecessary and irritating. It is often best to make the down-
`load of sound optional. Many users keep the sound switched off; ifyou use sound on
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`The C525 Zen Garden invites you to relax and riiedrtate on the arnsortant lessons of
`the masters. Begin to see with clarity. Learn to use the (vet to be) time-honored
`techniques in new and inrigaraunq fashion. Become one with the web.
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`the existing designs in the list. Clltkanq on any one WI" load the style sheet into this
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`Wiggins Style; (From www.csszengarden.com, visited July 6, 2004.)
`
`
`
`
`
`CHAPTER 17 | Designing for the web
`
`EXERCISE 17.7 (Allow 15 minutes)
`
`Draw the complete home page for tl1e Lovely Rooms Hotel booking service based
`on the decisions you have made in response to the previous exercises. Justify
`your design in terms of the following points:
`
`0 The HOME—RUN principles.
`0 Scrolling.
`0 The use of white space.
`- The download time.
`
`- The page layout, the use of color, sound, images, animation, and video (some
`of these may not be used].
`
`DISCUSSION
`
`There is a variety of possible designs; ours is illustrated in Figure 17.21.Your
`design is probably quite different, but this is acceptable so long as you can justify
`your design according to the guidelines and principles we have explained.
`
`KO
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`Figure 17.21 Home page for the Lovely Rooms web site.