Dana Internet
`Solutions Guide
`
`
`AlphaSmart, Inc.
`www.alphasmart.com
`
`BLACKBERRY EX. 1037, pg. 1
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`AlphaSmart Sales and Technical Support
`
`US.: For technical questions or problems, please contact:
`Phone: (530) 528-7200
`Email: support@alphasmart.com
`For the latest support information please check
`www.alphasmart.com/supportinfo
`To purchase AlphaSmart products, see our online store at:
`www.alphasmart.com or call (888) 274-0680.
`For general information or sales questions, please call:
`(888) 274-0680 or email info@alphasmart.com.
`
`UK and Europe: For users in the UK and Europe please call
`
`+44 (0) 870 120 0718 for Technical Support and product inquiries, or
`email UK-help@alphasmart.com.
`
`Mark/Space Mail Support: See www.markspace.com/faq for answers to
`common questions or contact support at support@markspace.com.
`
`VeriChat Support: Contact support at support@pdaapps.com.
`
`Nothing in this manual may be reproduced in any manner, either wholly or in part,
`for any purpose whatsoever without written permission from AlphaSmart, Inc.
`
`Be sure to make backup copies of all important data on other media to protect
`against data loss. Important: Please read the End User Software License Agreement
`with this product before using the accompanying software program(s). Using any
`part of the software indicates that you accept the terms of the End User Software
`License Agreement.
`
`AlphaSmart is a registered trademark and Dana Wireless, DanaWeb, Dana by
`AlphaSmart and AlphaSmart 3000 are trademarks of AlphaSmart, Inc. Macintosh is
`a registered trademark of Apple Computer, Inc. Palm Powered and the Palm
`Powered logo are trademarks of PalmSource, Inc. VeriChat is a trademark of
`PDAapps Inc. Mark/Space Mail is a trademarks of Mark/Space, Inc. Third-party
`products and brand names may be trademarks or registered trademarks of their
`respective owners. Copyright 2003, AlphaSmart, Inc. All rights reserved.
`
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`Contents
`Chapter 1 - Installing Dana Internet Solutions Pack
`Installing Dana Internet Solutions Pack on a PC. . . . . . . . . . . . . . . . . 1
`Installing Dana Internet Solutions Pack on a Macintosh . . . . . . . . . . 2
`Chapter 2 - DanaWeb
`Visiting a web page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
`Changing a web page view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
`Using the History command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
`Using Bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
`Changing Browser Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
`Proxy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
`Downloading files from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . 17
`Getting files from an FTP server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
`Transferring text from a web page to Memo Pad
`and AlphaWord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
`Saving a web page as an HTML file for offline viewing . . . . . . . . . . 22
`Frequently Asked Questions (FAQs) . . . . . . . . . . . . . . . . . . . . . . . . . 23
`Chapter 3 - Mark/Space Mail
`Setting up Mark/Space Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
`Using Mark/Space Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
`Chapter 4 - VeriChat
`Setting up VeriChat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
`Using VeriChat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
`Chapter 5 - Wireless HotSync
`Setting up Wireless HotSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
`Preparing your computer for a Wireless HotSync operation . . . . . . 59
`Preparing Dana Wireless for a Wireless HotSync operation. . . . . . . 61
`
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`CHAPTER 1
`
`Installing Dana Internet
`Solutions Pack
`
`The Dana Internet Solutions Pack includes:
`•
`•
`•
`•
`
`DanaWeb™ - a wide screen web browser
`Mark/Space Mail™ - an email program
`VeriChat™ - an instant messaging program (60-day free trial)
`WiStat - a diagnostic tool that provides status information about
`your Wi-Fi connection
`
`This book will cover the installation and functionality of DanaWeb,
`Mark/Space Mail, and VeriChat. It assumes you have already setup
`your Dana™ Wireless to connect to a wireless network. For more
`information on setting up a wireless connection or WiStat refer to the
`Dana Wireless Setup Guide.
`
`Installing Dana Internet Solutions Pack on
`a PC
`Important: The version of Palm Desktop Software that
`
`
`
`
`must be installed before installing the
`comes with Dana
`Internet Solutions Pack. For more information on
`installing Palm Desktop Software see the Getting Started
`with Dana guide.
`
`1. Insert the Internet Solutions Pack CD-ROM into the CD-ROM
`drive.
`2. When the window showing the CD's contents opens, double-click
`on setup.exe.
`
`Dana Internet Solutions Guide
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`Note: If a window showing the CD's contents does
`
`not appear, click the Windows Start button, choose
`Run, enter D:\setup.exe, and then click OK. If
`necessary, replace D: with the drive letter assigned to
`your CD-ROM drive.
`
`3. Follow the onscreen instructions to complete the installation.
`4. The Internet Solutions Pack program files have now been
`transferred to your hard drive, but you must still perform a
`HotSync operation to install them on Dana.
`5. Connect Dana to your computer with the USB cable.
`
`function-
`sync
`
`
` (hold down the function and
`
`6. Press
`simultaneously on Dana).
`7. If the Users dialog box appears, select the user name you
`selected when you installed the Internet Solutions Pack.
`8. Wait for a message on Dana indicating that the process is complete
`before disconnecting Dana from the USB cable.
`
`sync keys
`
`Installing Dana Internet Solutions Pack
`on a Macintosh
`
`Important: The version of Palm Desktop Software
`
`must be installed and a
`that comes with Dana
`
`before
`HotSync operation must be performed
`installing the Internet Solutions Pack. For more
`information on installing Palm Desktop Software or
`performing a HotSync operation, see the Getting
`Started with Dana guide.
`
`1. Insert the Internet Solutions Pack CD-ROM into the CD-ROM
`drive.
`2. Double-click the Internet Solutions Pack CD icon.
`3. Double-click the Internet Solutions Installer icon.
`
`2
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`Installing Dana Internet Solutions Pack
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`4. Follow the onscreen instructions to complete the installation.
`5. The Internet Solutions Pack program files have now been
`transferred to your hard drive, but you must still perform a
`HotSync operation to install them on Dana.
`6. Connect Dana to your computer with the USB cable.
`
`
`7. Press function-
`sync
`
`
` (hold down the function and
`
`simultaneously on Dana).
`8. If the Users dialog box appears, select the user name you selected
`when you installed the Internet Solutions Pack.
`9. Wait for a message on Dana indicating that the process is complete
`before disconnecting Dana from the USB cable.
`
`sync keys
`
`
`
`Dana Internet Solutions Guide
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`Installing Dana Internet Solutions Pack
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`CHAPTER 2
`
`DanaWeb
`
`DanaWeb provides full access to the Internet from your Wireless Dana.
`DanaWeb includes many of the features of a standard PC or Macintosh
`browser including: support of images and tables, saving and offline
`viewing of web pages, downloading and saving certain files and
`programs types (including Palm OS applications (.prc files), Palm OS
`database files (.pdb), and Palm Web clipping applications (.pqa)),
`downloading files from an FTP server, and creating and editing
`bookmarks. DanaWeb also gives you the choice of viewing streamlined
`PDA-ready versions of web pages (when provided by the content
`providers), or the full versions complete with layout and graphics. The
`default is for DanaWeb to load PDA-ready versions when available,
`since they generally load faster.
`
`Visiting a web page
`
`
`
`1. Press the apps key repeatedly until you see All in the top right
`corner of the Applications Launcher.
`
`2. Tap the DanaWeb icon.
`
`Note: There is a 255-character limit for URLs and a
`
`40-character limit for web page names in DanaWeb.
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`Dana Internet Solutions Guide
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`3. Tap the address bar, type the web address you want to visit, and
`Tap the Go button or tap Visit Web.
`Tap the address bar or tap Visit
`Web to go to a website
`
`Tap here to change
`browser settings
`
`Tap here to view previously
`visited websites
`
`Tap here to create or
`edit bookmarks
`
`Tip: You can change the default homepage to the web
`
`page of your choice. For more information see
`“Changing Browser Settings” on page 15.
`
`4. If you tapped Visit Web or the Visit Web icon, type in the web
`address you want to visit, then tap OK.
`
`Type in web address
`here
`
`To keep web page
`in memory for
`offline browsing
`leave box checked
`
`Tap a button or select
`from the pick list to add
`to the web address
`
`Select ftp:// from the
`pick list to download
`files from an FTP server
`
`5. DanaWeb connects and downloads the web page. DanaWeb
`uses the connection you setup in Network Preferences. For
`information on setting up a connection see the
`Dana Wireless
`
`Setup Guide.
`
`6
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`DanaWeb
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`Visit Web
`
`Navigation Bar icons
`The Navigation Bar on the top right of the screen, has seven icons for
`quickly accessing browser commands. Most of these commands can
`also be accessed from the menus.
`Signal Strength - bar
`indicates power of
`Wi-Fi signal
`
`Refresh - reload
`current page
`
`Forward - go
`forward one
`page
`
`Stop - stop
`page from
` loading
`
`Browser Activity - spins
`when browser is down-
`loading web page
`
`Magnifying glass -
`zoom views
`
`Home - go to
`homepage
`
`Backward - go
`back one page
`
`Sometimes a warning icon (exclamation point) may appear to the left
`of the Navigation Bar.
`
`Warning - Tap to display
`warning message
`
`Tapping on the icon will bring up a warning message explaining the
`problem DanaWeb has encountered. The problem could be formatting
`DanaWeb cannot display (such as advanced cascading style sheets(CSS)
`which are not supported by DanaWeb), or JavaScript if it is turned off
`in Browser Settings (the default is for JavaScript to be turned off).
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`Dana Internet Solutions Guide
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`Navigation Keys
`The keyboard’s F1 to F8 keys also provide a shortcut to some
`browser commands. These commands can also be accessed from
`the menus.
`
`Visit Web
`
`Refresh
`
`Zoom
`
`Forward
`
`Help
`
`History
`
`Bookmark
`
`Backward
`
`Changing a web page view
`There are three different ways to view web pages in DanaWeb.
`Actual View displays a web page at actual size with the full layout
`of the page. Wrapping View discards layout formatting and wraps
`all content along the left margin to minimize horizontal scrolling.
`Miniature View shrinks the web page, so you can see much of the
`page layout at a glance while still being able to read some of the
`text.
`
` icon on the Navigation bar and
`1. Tap the Magnifying Glass
`select a view, or press the F6 key to cycle through Actual,
`Wrapping, and Miniature Views.
`2. In Miniature View, tap any portion of the page to switch that
`part of the page to Actual View. The area to be shown in Actual
`View is indicated by a blackened area when tapping.
`
`Tip: For quicker web page navigation display the
`
`page in Miniature View, scroll to the part of the page
`you wish to view, and then tap the screen to switch to
`Actual View.
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`Web page in Actual View.
`
`Tap the Magnifying glass icon or
`press the F6 key to switch views
`
`Web page in Wrapping View.
`
`Web page in Miniature View.
`
`Tap a part of the page to switch
`it to Actual View
`
`Using the History command
`The History command is a convenient way to access sites you have
`previously visited without retyping their URL. It displays a list of
`
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`recently visited websites in reverse chronological order,
`highlighting the most recently visited site.
`1. Press the F3 key or select “History” under the Records menu.
`2. To return to a website, tap its URL, and then tap Go. If you
`visited the website during the current session, the cached web
`page will be displayed. If this is a new session, DanaWeb will
`download a fresh copy of the page.
`
`Tap a URL to select it and
`then tap the Go button.
`
`To delete a URL, tap it
`and then tap the Delete
`button.
`
`3. To delete a URL, tap it and then tap the Delete button. To
`delete all URLs, tap the Del All button.
`
`Using Bookmarks
`Bookmarks let you add favorite web pages to a list so you can have
`quick and easy access to them later. As your list of bookmarks
`grows, you can keep it organized by creating folders. You might
`want to organize your pages by topic. For example, you could
`create a folder named Garden for storing information about plants
`and gardening articles.
`
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`Adding a bookmark
`1. Go to the web page you want to create a bookmark for. Press
`cmd-A or select “Add to Bookmarks” under the Record menu.
`Tap here to enter
`a new name
`
`Tap here to enter a
`new address
`
`Tap the pick list to assign
`the bookmark to a
`category
`
`2. The bookmark name defaults to the title of the web page. If you
`want to change the bookmark name, tap the Name field and enter a
`new name.
`3. If you want to assign the bookmark to a category, tap the category
`pick list and select a category.
`4. Tap OK. The bookmark will be added to the bookmark list, and the
`web page will be added to the cache. Next time you use the
`bookmark, the cached page will be displayed.
`
`Using an existing bookmark
`1. Press the F5 key or select “Bookmarks” under the Records menu.
`
`Tap a bookmark to
`select it and then tap
`the Go button
`
`URL for selected
`bookmark
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`2. Tap the bookmark you want to go to, and then tap Go.
`3. DanaWeb displays the cached web page. To update the web
`page, tap the Refresh icon or press F4.
`
`Editing a bookmark
`1. Press the F5 key or select “Bookmarks” under the Records
`menu. The list of bookmark names appears as shown in the
`previous illustration.
`2. Tap the bookmark you want to edit, and then tap Edit.
`3. Make desired changes to the bookmark name or address.
`
`Enter new bookmark
`name or address
`
`Change bookmark
`category if desired
`
`4. Tap OK. Tap Close.
`
`Deleting a bookmark
`1. Press the F5 key or select “Bookmarks” under the Records
`menu.
`2. Tap the bookmark you want to delete, and then tap Edit.
`3. Tap the Delete button.
`4. Tap the Delete button again to confirm. Tap Close.
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`Creating a new bookmark
`1. Press the F5 key or select “Bookmarks” under the Records menu.
`2. Tap the New button.
`3. Enter a name for the bookmark.
`
`Enter bookmark name
`
`Enter bookmark URL
`
`Tap a button or select
`from the pick list to add
`a prefix or suffix to the
`web address
`
`Tap the pick list to assign
`the bookmark to a
`category
`
`4. Enter the address (URL) of the website.
`
`
`Important: Be sure to include “http://” in the URL for the
`website.
`
`5. Tap OK. The new bookmark appears at the top of the list.
`
`Cache details
`DanaWeb's cache function saves a copy of a web page in memory for
`later retrieval.
`
`Cache features
`•
`In the Visit Web dialog, you have the option to “Cache this Page”.
`If you check the box, a faster-loading cached copy of the page will
`be available if you return to the page during the same session using
`the Back button or History. To see updated content, tap the Refresh
`icon once the cached page is loaded.
`Cached web pages are available for offline browsing as long as you
`do not completely exit DanaWeb. To access a cached page, select
`the URL in History and tap Go without first reconnecting.
`
`•
`
`Dana Internet Solutions Guide
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`•
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`Bookmarking a page automatically creates a cached version,
`and whether connected or not, DanaWeb takes you to the
`cached page when you tap Go after highlighting a bookmark.
`To see updated content, tap the Refresh icon.
`Upon disconnecting DanaWeb from the Internet (but not
`exiting the browser), all cached pages are preserved in memory
`for use with Visit Web, History, and Bookmarks. Exiting
`DanaWeb automatically clears the cache except for the History
`list (names and URLs are preserved but not cached pages), and
`the cached pages corresponding to bookmarks. Thus
`bookmarked web pages are available for offline retrieval, even
`after exiting DanaWeb.
`
`Clearing the cache
`During a particular session you can manually clear the cache
`without exiting.
`1. Choose “Clear Cache” under the Options menu.
`2. Tap OK to confirm deleting the cached files.
`
`Cookies
`Many websites use cookies to remember your identification and
`user preferences from the last time you visited that web page or a
`related site. If you choose to personalize your Yahoo! settings to
`access your My Yahoo! pages (Finance, News, Mail, etc.), you only
`need to sign in one time and Yahoo! will remember your user
`preferences for the remainder of your session. DanaWeb supports
`cookies, and you can even delete your cookies during a session.
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`Clearing Cookies
`1. Choose “Clear Cookies” under the Options menu.
`2. Tap OK to confirm deleting the cookies.
`
`Changing Browser Settings
`Browser settings let you set a custom home page, and turn Wrapping
`View, JavaScript, Images, and PDA content on and off. The default
`settings are designed to optimize the browsing experience, so for
`quicker downloads DanaWeb comes with PDA Content turned on and
`Load Images turned off.
`
`Tip: When Load Images is turned off you can still
`
`download an image by tapping the image placeholder
`(indicated by an outlined box). If there is not enough
`memory available to decode the image file, a small “x”
`will appear in the upper left-hand corner of the image
`placeholder.
`
`1. Tap the DanaWeb icon.
`2. Tap Settings or choose “Browser Settings” under the Options menu.
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`3. Check the setting you want to change.
`Tap checkbox and
`then type in URL for
`new Homepage
`
`Tap checkbox to turn
`on Wrapping view
`
`Tap checkbox to
`enable JavaScript
`
`Uncheck to download
`regular content
`
`Tap checkbox to view
`images on page
`
`Important: When adding a custom homepage, be sure
`to include “http://” at the front of the URL for the
`homepage.
`
`4. Tap OK.
`
`Proxy Settings
`If you access the Internet from a private network, you may have to
`use a proxy server to access the Internet. Contact your network
`administrator to obtain the proxy name.
`1. Select “Proxy Settings” under the Options menu.
`2. Tap the “Use Proxy Server” checkbox. Enter the Proxy name
`obtained from your network administrator in the URL field.
`
`Tap checkbox to use
`a Proxy Server
`
`Enter Proxy name here
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`3. Tap OK.
`
`Disconnecting from/Reconnecting to the Internet
`You can disconnect from the Internet, but continue to use DanaWeb to
`view cached [saved] web pages. You can also reconnect at any time.
`DanaWeb uses your network preferences to reconnect to the Internet.
`1. Press cmd-D or select “Disconnect” under the Navigate menu.
`DanaWeb immediately disconnects.
`2. Press cmd-T or select “Connect” under the Navigate menu.
`
`Exiting DanaWeb
`1. Press the apps key to exit DanaWeb and return to the Applications
`Launcher.
`
`Note: Exiting DanaWeb does not automatically
`disconnect you from the Internet. If you wish to
`disconnect as well, select “Disconnect” under the
`Navigate menu before you exit.
`
`Downloading files from the Internet
`Download a file the same way you would from a Web browser on a
`computer. DanaWeb supports downloading Palm OS applications (.prc
`files), Palm OS database files (.pdb), and Palm Web clipping
`applications (.pqa). The browser automatically installs the Palm
`programs.
`
`Getting files from an FTP server
`1. Press F2 or tap the Visit Web icon.
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`2. Highlight http:// and press the del key. Select “ftp://” from the
`Others pick list to insert it in the Address field.
`
`Highlight http://
`and then delete
`
`Select ftp:// from the
`pick list to insert it in
`the Address field
`
`3. Type in the address for the FTP site you want to visit, then tap
`OK.
`
`Type in address for
`FTP site here
`
`4. Tap the User and Pass fields respectively, and enter the
`appropriate information. Tap Go.
`
`Enter user name and
`password for FTP site
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`5. Tap the file you want to download. If necessary tap on a folder to
`navigate to the file, then tap on the file.
`
`Tap the file to download
`
`6. Tap OK to download file to Dana.
`
`7. Tap OK to confirm downloading the file.
`
`Transferring text from a web page to
`Memo Pad and AlphaWord
`1. Tap the DanaWeb icon.
`2. Tap the address bar, type the web address you want to visit, and
`Tap the Go button.
`3. Choose “Save Current Page” under the Navigate menu.
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`4. Choose “MemoPad” from the File Type pick list. Tap the Save
`button.
`
`Tap here to save the web
`page as a Memo Pad file
`
`Note: Memo Pad will use the first line of the web
`page as the Memo Pad file name.
`
`5. Press the apps key repeatedly until you see All in the top right
`corner of the Applications Launcher.
`6. Tap the Memo Pad icon.
`7. Tap the Memo created from the web page.
`
`Tap the memo containing the
`web page content
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`8. Select the text you want to transfer to AlphaWord, then choose
`“Copy” under the Edit menu.
`Select the text to copy
`to AlphaWord
`
`Tip: The alert “Clipboard limit exceeded” might come up
`if too much text is copied at one time. Instead select
`smaller blocks of text, and repeat the copy operation as
`many times as necessary.
`
`9. Press the memo key on the keyboard to launch AlphaWord. Choose
`the AlphaWord file where you want the text from the web page to
`go.
`10.Choose “Paste” under the Edit menu.
`Paste the text into the
`chosen AlphaWord file
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`Saving a web page as an HTML file for
`offline viewing
`You can save web pages in DanaWeb as HTML files so you can
`view them later offline.
`1. Tap the DanaWeb icon.
`2. Tap the address bar, type the web address you want to visit, and
`Tap the Go button.
`3. Choose “Save Current Page” under the Navigate menu.
`4. Choose “HTML Page” from the File Type pick list.
`
`Tap here to save the web
`page as a HTML
`
`5. If you want to save the file to a card, select the card from the
`Save on pick list.
`6. Tap the Save button.
`
`Opening an HTML file for offline viewing
`1. Tap the DanaWeb icon.
`2. Choose “Open Local HTML Page” from the Navigate menu.
`3. Tap the From pick list, and select where to open the file from.
`Tap OK.
`
`Tap here to select where to
`open the file from
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`4. Tap the HTML file you want to open.
`Tap an HTML file to
`open
`
`Frequently Asked Questions (FAQs)
`
`Why don't images load with web pages?
`The default DanaWeb setting is to suppress images when downloading
`web pages in order to improve download speed. This can be changed in
`“Browser Settings” under the Options menu. You can also download
`images on the fly by tapping the image placeholder. If images download
`incompletely, tap the Refresh icon in the Navigation bar.
`
`Why doesn't the web page look the same as it does
`on my computer?
`If you are in Actual View mode with JavaScript enabled, the PDA
`Content box unchecked, and the Load Images with Page box checked,
`the content should match very closely what you would see using a
`desktop or laptop computer Web browser. On web pages employing
`cascading style sheets, Macromedia Flash, or other enhanced Web
`features not supported by DanaWeb, you may see some differences.
`Enabling PDA Content, disabling the JavaScript and Loading Images
`with Page options, and/or using a view other than Actual View will all
`affect the way web pages appear in DanaWeb.
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`What's the difference between the alert messages
`“This page cannot be found” and “This page can-
`not be opened”?
`• “This page cannot be found” means that DanaWeb had a
`problem looking up or retrieving the IP address of the web page
`you requested. The best bet is to try again (after verifying that
`you have a good connection and a strong-enough wireless
`signal). If you know it, you can try entering the IP address of
`the website in place of the URL on the Visit Web screen.
`• “This page cannot be opened” indicates that DanaWeb success-
`fully found the web page you requested but was unable to
`download all the content on the page. This may result from a
`network stability issue that can be solved by refreshing or revis-
`iting the page (again, verify that you have a good connection
`and strong-enough wireless signal).
`
`What is “PDA Content” (found in “Browser Set-
`tings” under the Options menu)?
`Some website content providers, such as Google, offer PDA-
`specific, PDA-optimized versions of their web pages (known as
`“Web-clipping versions”), generally with simplified layouts and
`few or no graphics. When the “Download PDA Content” box in
`“Browser Settings” under the Options menu is checked (the
`default), DanaWeb will first look for a PDA content version of the
`web page and download it. Otherwise, it will download the full
`web page.
`
`Why are there times when I am not able to sign-
`on to an SSL-enabled website?
`Many times web pages with SSL sign-in procedures require SSL
`support in combination with JavaScript for a submission process.
`While both features are supported by DanaWeb (check to be sure
`that JavaScript has been enabled in your browser settings), your
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`device may not have enough dynamic system memory to support both
`features at the same time - depending upon the page requirements. In
`such cases, DanaWeb will automatically disable JavaScript to preserve
`memory and prevent the system from crashing unexpectedly. If you run
`into a scenario where you are unable to sign-on, try exiting the browser
`application, relaunching, and then trying the page again.
`
`Why are there times when it appears as if different
`screens or text are overlapping?
`Each time a page or menu changes, is refreshed, or updated, the Palm
`OS system needs to physically update the background screen (or page).
`Unfortunately, if the Palm OS system memory is low, this process may
`not be as smooth as normal and you may see some occasional overlap.
`
`Why did the browser suddenly stop downloading
`new content during a long session?
`In some cases during a particularly long user session, the browser may
`not be able to retrieve any new data from the Internet. This is related to
`the Palm OS TCP/IP stack and network functionality. This can be
`quickly overcome by disconnecting and then reconnecting your
`network connection - either from within the browser or outside of it.
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`CHAPTER 3
`
`Mark/Space Mail
`
`Mark/Space Mail is a full-fledged POP3 email application that lets you
`check or send mail via multiple accounts, use powerful filtering
`capabilities to flag important messages or auto-delete spam, mail
`securely with support for SMTP AUTH and APOP, quickly address
`messages using Palm OS address book lookup, and much more.
`
`Setting up Mark/Space Mail
`
`Account Setup
`Before you begin using Mark/Space Mail, you must first go through the
`setup process to create an Account Profile. The following instructions
`will walk you through setting up an account from the Welcome Screen.
`1. Press the apps key repeatedly until you see All in the top right
`corner of the Applications Launcher.
`
`2. Tap the M/S Mail icon.
`3. Tap Setup Accounts.
`
`Tap here to setup
`an email account
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`Tip: If you are in the Send/Receive Mail or Read Mail
`windows, you can add or edit account information
`by choosing “Accounts” under the Options menu.
`
`4. Tap the New button.
`
`Tap here for a new
`account
`
`5. Enter the information for your email account.
`• Account Name - Naming the Account Profile is for your
`reference - this information is not sent to your email server.
`• Real Name - This is the name that will be listed on your
`outgoing email messages.
`• Email Address - This is the email address that will be listed on
`your outgoing email messages.
`• POP3 Username - This is the login ID that your email server
`knows you by. In most cases, this is simply the part of your
`e-mail address before the “@” symbol, not your full email
`address.
`
`Tap here to go to
`the next page
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`6. Tap on 2 to go to the second page.
`7. Enter the information for your email account.
`• POP3 Host: - Enter your POP3 Host information. If you do not
`have this information, you can either get it from the account infor-
`mation on your computer’s email client or you can request the
`information from your email service provider. Often the POP3 Host
`information will look similar to pop.yourserver.com or
`mail.yourserver.com.
`• POP3 Password - For security reasons, the default password is
`-Unassigned-. This means that you will have to enter your password
`each time you want to check or send messages from Mark/Space
`Mail. If you prefer to enter your password into Mark/Space Mail,
`tap the -Unassigned- pop-up and enter your password, then tap ok.
`Once your password is entered into your Account Profile, you will
`be able to check your email by simply tapping the Send/Receive
`button.
`• Use APOP - Check this box if your email service requires APOP.
`• SMTP Host - Enter your SMTP Host information. If you do not
`have this information, you can either get it from the account
`information on your computer’s email client or you can request the
`information from your email service provider. Often the SMTP
`Host information will look similar to smtp.yourserver.com.
`• Signature – Choose the signature file that you want to use for this
`account.
`• Leave Mail On Server – By default, Mark/Space Mail downloads
`only a copy of your email and leaves the original on your email
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`server. If you would like the default action to erase the email
`from your email server, uncheck this checkbox.
`
`Tap here to go to
`the next page
`
`8. Tap on 3 to go to the third