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`'Intefoffice Memo
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`To:
`PM
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`”at:
`Suiy’eclr
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`Distribution
`Dine-sh Sheth ES/ ‘
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`February 17, 1995
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`“Canned Message Based Service”
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`’
`ADVANfiED itceiwci city: a a.
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`CONFIDENTIAL
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`This memo describes requirements from an idea that was discussed this morning with Mr.
`Jai Bhagat and Mr. Bernard Puckett. This idea originator is Mrs. Puckett.
`
`Objective:
`
`Offer advanced inflammation/transaction service with simple Tango type
`PMU device.
`
`Operation: A customer subscribes to “Special services and Options” from Destineer.
`His N‘OC :ecord is configured with this new option. A Special set of
`“CANNED MESSAGES” are loaded in his PMU. Subscriber can send
`any of these Special canned message to NOC without first receiving a
`message from NBC. i.e. originates a canned message to NOC. This
`canned message is addressed to the NOC. NOC analyzes the canned
`message and takes appropriate action on that canned message.
`
`e.g.i. Canned message “10” for a subscriber is defined as “send local
`weather information now”. When the PMU sends the canned
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`message 10 to NOC, NOC will get the weather infonitation from
`the information service provider and send it to the subscriber PMU.
`
`cg. 2. Canned Message “17”th a subscriber is defined as “call home
`(601—123—4567) and deliver a voice message that ‘I will be late‘”.
`When the PMU sends this message to NOC, NOC will call the
`home number and deliver the recorded message ‘1 will be late’.
`
`In this implementation a simple PMU will have up to 128 seemed
`messages that can be used for these type of applications. By implementing
`this functions with simple PMU, we move into advanced functionality
`(kind of agent service} without waiting on advanced PMU.
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`Confidential
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`MTEL1201070
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`
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`FolIow-up:
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`1.
`
`Check with Greg Pinter on PMU functionality.
`
`According to Greg 60k FMU from Motorola will have caused
`message origination functionality in September. He is also
`working with Motorola to implement the requirement that allow
`multiple reply to the same message. When that is completed, we
`can send a MCR message with many “canned reply” that can later
`be used for the above described services. He will also press
`Motorola to get “canned message” origination in an earlier version
`of Tango PMU.
`
`2.
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`3.
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`4.
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`According to Mike Johnson, we have an option defined for PC
`based interface where “canned message” information can be passed
`from PC to PMU to NOC as message content with “old message
`id”. This option can be used to offer above service. This feature is
`being worked on by Nolan, Ed, and Mike.
`'_
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`I will work with Bill Hays to see patentability of this idea.
`
`We will ensure that NOC is ready to support this application before
`launch.
`
`If you have questions or ideas on this application, please let me know.
`
`Thank you
`
`Distribution:
`
`Jai Bliagat
`Masood Garahi
`
`Bill Hays
`Mike Johnson
`
`Greg Pinter
`Bernard Puckett
`
`Confidential
`
`MTEL1201071
`
`