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`U.S. UTILITY Patent Application
`PATENT DATE
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`.A.C
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`CONT/PRIOR CLASS
`APPLICATION NO.
`Wi ll m C3 k
`71
`
`SUBCLASS
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`ART UNIT
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`EXAMINER
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`PTO-2040
`12199
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`ORIGINAL
`
`ISSUING CLASSIFICATION
`CROSS REFERENCE(S)
`
`CLASS
`
`SUBCLASS
`
`CLASS
`
`SUBCLASS (ONE SUBCLASS PER BLOCK)
`
`INTERNATIONAL CLASSIFICATION
`
`D TERMINAL
`
`DISCLAIMER
`
`Sheets Drwg.
`
`DRAWINGS
`Figs. Drwg.
`
`CLAIMS ALLOWED
`
`Print Fig.
`
`Total Claims
`
`Print Claim for O.G.
`
`Continued on Issue Slip Inside File Jacket
`
`O The term of this patent
`subsequent to
`has been disclaimed.
`
`(date)
`
`O The term of this patent shall
`not extend beyond the expiration date
`of U.S Patent. No.
`
`(Assistant Examiner)
`
`(Date)
`
`NOTICE OF ALLOWANCE MAILED
`
`ISSUE FEE
`Amount Due
`
`Date Paid
`
`ISSUE BATCH NUMBER
`
`Li The terminal
`months of
`this patent have been disclaimed.
`
`(Primary Examiner)
`
`(Date)
`
`(Legal Instruments Examiner)
`
`(Date)
`
`WARNING:
`The information disclosed herein may be restricted. Unauthbrized disclosure may be prohibited by the United States Code Title 35, Sections 122, 181 and 368.
`Possession outside the U.S. Patent & Trademark Office is restricted to authorized employees and contractors only.
`DISK (CRF) [
`FILED WITH: [
`
`Form PTO-436A
`(Rev. 6/99)
`
`]CD-ROM
`FICHE
`(Attached in pocket on right inside flap)
`
`'(FACE)
`
`Intrado Ex. 1028 - 1
`
`

`

`PATENT APPLICATION
`j
`U.S. PTO
`jca
`11971 2661 Allli Ullauin2
`lli
`
`(,
`
`7.
`
`INITIA
`
`CONTENTS
`Date Received
`(incl. C. of M.)
`
`A--
`
`Date Mailed
`
`Date Received
`(Incl. C. of M.)
`or
`Date Mailed
`
`1. Application
`
`papers.
`
`-_-
`
`2.
`
`4.
`
`5.
`
`6.
`
`7.
`
`8.
`
`9.
`
`10.
`
`11.
`
`12.
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`13.
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`14.
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`15.
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`16.
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`17.
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`18.
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`19.
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`20.
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`21.
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`22.
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`23.
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`24.
`
`25.
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`26.
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`27.
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`28.
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`29.
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`30.
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`31.
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`32.
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`33.
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`34.
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`35.
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`36.
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`37.
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`38.
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`39.
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`40.
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`41.
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`42.
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`43.
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`44.
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`45.
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`46.
`
`47.
`
`48.
`
`49.
`
`50.
`
`51.
`
`52.
`
`53.
`
`54.
`
`55.
`
`56.
`
`57.
`
`58.
`
`59.
`
`60.
`
`61.
`
`62.
`
`63.
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`64.
`
`65.
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`66.
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`67.
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`68.
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`69.
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`70.
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`71.
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`72.
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`73.
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`74.
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`75.
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`76.
`
`77.
`
`78.
`
`79.
`
`80.
`
`81.
`
`82.
`
`(LEFT O
`
`UTSIDE)
`
`Intrado Ex. 1028 - 2
`
`

`

`ISSUE SLIP STAPLE AREA (for additional cross references)
`
`POSIl.)N
`
`INITIALS
`
`.ID NO.
`
`DATE
`
`FEE DETERMINATION
`O.I.P.E. CLASSIFIER
`FORMALITY REVIEW
`RESPONSE FORMALITY REVIEW
`
`1/
`
`'_
`
`__
`
`d/I
`
`INDEX
`............................... Rejected
`................................ Allowed
`(Through numeral)... Canceled
`................................ Restricted
`
`OF CLAIMS
`...................
`N ..........
`...............
`I
`.................
`S ............................
`"0 ' "... ............. .... .
`
`.
`
`Date
`
`Claim
`
`Date
`
`- o
`51
`52
`53
`
`54
`55
`56
`57
`58
`59
`60
`61
`62
`63
`64
`
`Q5
`66
`67
`68
`69
`70
`
`71
`72
`73
`74
`75
`76
`77
`78
`79
`80
`81
`82
`83
`84
`85
`86
`87
`881
`89
`90
`91
`92
`93
`94
`95
`96
`97
`98
`99
`S1100
`
`1
`
`.
`
`If more than 150 claims or 10 actions
`staple additional sheet here
`
`(LEFT INSIDE)
`
`Claim
`
`t. '
`
`2 3 4 5 6 7 8 9
`
`10
`11
`12
`
`13
`
`14
`15
`16
`17
`18
`19
`20
`21
`22
`23
`24
`
`25
`26
`27
`28
`29
`30
`31
`32
`33
`34
`
`35
`36
`37
`381 -
`39
`40
`
`41
`42
`43
`
`44
`45
`46
`47 7
`48
`49
`50
`
`Intrado Ex. 1028 - 3
`
`

`

`SEARCHED
`
`Class
`
`Sub.
`
`Date
`
`Exmr.
`
`SEARCH NOTES
`(INCLUDING SEARCH STRATEGY)
`I
`I
`
`-r--
`
`Date
`
`Exmr.
`
`---
`
`i
`
`INTERFERENCE SEARCHED
`Exmr.
`Date
`Sub.
`Class
`
`(RIGHT OUTSIDE)
`
`Intrado Ex. 1028 - 4
`
`

`

`Page 1 of 1
`
`__
`COMMISSIONER FOR PATENTS
`UNITED STATES PATENT AND TRADEMARK OFFICE
`WASHINGTON. D.C. 20231
`www.usptagov
`
`CONFIRMATION NO. 9517
`
`CLASS
`379
`
`GROUP ART UNIT
`2643
`
`ATTORNEY
`DOCKET NO.
`
`D-1545
`
`UNITED STATES PATENT AND TRADEMARK OFFICE
`
`i Datllll
`SleIIIItIIllllll 1111111111111
`
`Bib Data Sheet
`
`SERIAL NUMBER
`09/712,660
`
`FILING DATE
`11/13/2000
`
`RULE
`
`PPLICANTS
`Angelo Salvucci, Santa Barbara, CA;
`Don E. Reich, Thousand Oaks, CA;
`Kurt E. Warner, Carpenteria, CA;
`William C. Cook, Van Nuys, CA;
`
`* CONTINUING DATA ************************
`THIS APPLICATION IS A CIP OF 09/467,641 12/20/1999 PAT 6,151,385
`WHICH IS A CIP OF 09/256,152 11/25/1998 ABN
`WHICH CLAIMS BENEFIT OF 60/091,883 07/07/1998
`
`* FOREIGN APPLICATIONS ***************
`
`IF REQUIRED, FOREIGN FILING LICENSE
`GRANTED ** 04/01/2001
`
`** SMALL ENTITY **
`
`Foreign Priority claimed
`
`yes O no
`
`STATE OR
`
`SHEETS
`
`TOTAL
`CLAIMS
`3
`
`INDEPENDENT
`CLAIMS
`1
`
`yes
`Allowance
`
`no
`
`Met after
`
`Examiner's Signature
`
`Initials
`
`COUNTRY DRAWING
`CA
`4
`
`35 SC 119(a-d) conditions
`erified and
`Acknowledged
`ADDRESS
`Owen L Lamb
`P O Box 240
`Santa Barbara ,CA 93102-0240
`TITLE
`Real-time response information messaging in a system for the automatic notification that an emergency call
`has occurred
`
`FILING FEE FEES: Authority has been given in Paper
`RECEIVED No.
`to charge/credit DEPOSIT ACCOUNT
`355
`No.
`for following:
`
`Q All Fees
`
`Q 1.16 Fees ( Filing )
`
`Q 1.17 Fees ( Processing Ext. of
`time)
`1.18 Fees( Issue
`1.18 Fees (issue )
`Q Other
`
`Credit
`
`Intrado Ex. 1028 - 5
`
`

`

`PATENT APPLICATION SERIAL NO.
`
`I~
`
`U.S. DEPARTMENT OF COMMERCE
`PATENT AND TRADEMARK OFFICE
`FEE RECORD SHEET
`
`11/17/2000 JDfILI1AII 00000073 09712660
`355.00 DP
`01 FC:201
`
`PTO-1556
`(5/87)
`
`"U.S. GPO: 1999-459-082119144
`
`Intrado Ex. 1028 - 6
`
`

`

`Express Mail Label No. EF 051 94719" 4 0
`I
`
`UTILITY PATENT APPLICATION TRANSMITTAL
`(Small Entity)
`(Only for new nonprovisional applications under 37 CFR 1.53(b))
`
`i
`
`Docket No.
`D-1545
`
`Total Pages in this Submission
`
`.1
`
`____j
`
`I-
`TO THE ASSISTANT COMMISSIONER FOR PATENTS
`Box Patent Application
`Washington, D.C. 20231
`Transmitted herewith for filing under 35 U.S.C. 111(a) and 37 C.F.R. 1.53(b) is a new utility patent application for an
`invention entitled:
`EAL-TIME RESPONSE INFORMATION MESSAGING IN A SYSTEM FOR THE AUTOMATIC
`OTIFICATION THAT AN EMERGENCY CALL HAS OCCURED
`
`-
`
`-
`
`and invented by:
`Angelo Salvucci, et al.
`
`L
`
`If aCONTINUATION APPLICATION, check appropriate box and supply the requisite information:
`of prior application No.:
`.j1 Continuation O Divisional ® Continuation-in-part (CIP)
`S fih is a:
`! Continuation
`Which is a:
`) Continuation D Divisional O Continuation-in-part (CIP) of prior application No.:
`
`0 Divisional O Continuation-in-part (CIP)
`
`of prior application No.:
`
`09/467,641
`
`Eclosed are:
`
`E Filing fee as calculated and transmitted as described below
`
`Application Elements
`
`2.
`
`0 Specification having
`
`21
`
`pages and including the following:
`
`a.
`
`b.
`
`c.
`
`d.
`
`e.
`
`f.
`
`g.
`
`h.
`
`i.
`
`j.
`
`Descriptive Title of the Invention
`
`Cross References to Related Applications (if applicable)
`
`Statement Regarding Federally-sponsored Research/Development (if applicable)
`Reference to Microfiche Appendix (if applicable)
`
`Background of the Invention
`
`Brief Summary of the Invention
`
`Brief Description of the Drawings (if drawings filed)
`
`Detailed Description
`
`Claim(s) as Classified Below
`
`Abstract of the Disclosure
`
`Page 1 of 3
`
`Pg 11I
`
`P01USMUREV03
`
`Intrado Ex. 1028 - 7
`
`

`

`.- )~-oD
`
`2 UTILITY PATENT APPLICATION TRANSMITTAL
`Entity)
`S(Small
`(Only for new nonprovisional applications under 37 CFR 1.53(b))
`-C
`
`Application Elements (Continued)
`
`-r
`
`=
`
`mA
`
`.mO
`
`Docket No.
`D-1545
`
`Total Pages in this Submission
`-3 S
`
`I1
`
`0
`
`I-C
`
`CDCI
`
`T
`
`IV
`43
`
`U
`.In1
`
`3.
`
`Drawing(s) (when necessary as prescribed by 35 USC 113)
`
`a.
`
`i Formal
`
`b. I
`
`Informal
`
`Number of Sheets
`
`four
`
`4. ® Oath or Declaration
`
`a. ® Newly executed (original or copy)
`
`]O Unexecuted
`
`b. O Copy from a prior application (37 CFR 1.63(d)) (for continuation/divisional application only)
`
`c. [ With Power of Attorney
`
`O Without Power of Attorney
`
`d. O DELETION OF INVENTOR(S)
`Signed statement attached deleting inventor(s) named in the prior application,
`see 37 C.F.R. 1.63(d)(2) and 1.33(b).
`
`[
`
`Incorporation By Reference (usable if Box 4b is checked)
`The entire disclosure of the prior application, from which a copy of the oath or declaration is supplied under
`Box 4b, is considered as being part of the disclosure of the accompanying application and is hereby
`incorporated by reference therein.
`
`Oi Computer Program in Microfiche
`
`Q Genetic Sequence Submission (if applicable, all must be included)
`
`a. O Paper Copy
`
`b. O Computer Readable Copy
`
`c=
`sa
`
`=ai .
`
`'Vii 7
`
`i G
`
`jj
`
`.
`
`7
`
`2..
`
`c. O Statement Verifying Identical Paper and Computer Readable Copy
`
`Accompanying Application Parts
`
`8. O Assignment Papers (cover sheet & documents)
`
`9. O 37 CFR 3.73(b) Statement (when there is an assignee)
`
`10. O English Translation Document (if applicable)
`
`11. O
`
`Information Disclosure Statement/PTO-1449
`
`O Copies of IDS Citations
`
`12. O Preliminary Amendment
`
`13. E Acknowledgment postcard
`
`14. ® Certificate of Mailing
`
`i
`
`First Class
`
`Il
`
`Express Mail (Specify Label No.): EF 051947195 US
`
`Page 2 of 3
`
`P01USMLREVO3
`
`Intrado Ex. 1028 - 8
`
`

`

`UTILITY PATENT APPLICATION TRANSMITTAL
`(Small Entity)
`(Only for new nonprovisional applications under 37 CFR 1.53(b))
`
`Docket No.
`n-1545
`
`Total Pages in this Submission
`3
`
`I
`
`Accompanying Application Parts (Continued)
`
`15.
`
`l
`
`Certified Copy of Priority Document(s) (if foreign priority is claimed)
`
`16. ® Small Entity Statement(s) - Specify Number of Statements Submitted:
`
`One
`
`17. O Additional Enclosures (please identify below):
`
`Fee Calculation and Transmittal
`
`CLAIMS AS FILED
`
`.: For
`
`#Filed
`
`#Allowed
`
`#Extra
`
`Total Claims
`
`Inop. Claims
`
`3
`
`1
`
`-20 =
`
`- 3 =
`
`0
`
`0
`
`x
`
`x
`
`MYiiple Dependent Claims (check if applicable)
`
`I
`
`Rate
`
`$11.00
`
`$41.00
`
`OaTHER FEE (specify purpose)
`
`Gi.:
`
`BASIC FEE
`
`TOTAL FILING FEE
`
`$395.00
`A check in the amount of
`to cover the filing fee is enclosed.
`O The Commissioner is hereby authorized to charge and credit Deposit Account No.
`as described below. A duplicate copy of this sheet is enclosed.
`O Charge the amount of
`as filing fee.
`O Credit any overpayment.
`O Charge any additional filing fees required under 37 C.F.R. 1.16 and 1.17.
`O Charge the issue fee set in 37 C.F.R. 1.18 at the mailing of the Notice of Allowance,
`pursuant to 37 C.F.R. 1.311(b).
`
`Fee
`
`$0.00
`
`$0.00
`
`$0.00
`
`$355.00
`
`$0.00
`
`$355.00
`
`cc:
`
`Signature
`Owen L. Lamb, Attorney of Record, Reg. #20,831
`PO Box 240
`Santa Barbara, CA 93102-0240
`(805) 689-5666
`owenlamb @ compuserve.com
`
`Page 3 of 3
`
`P01USML/REV03
`
`Intrado Ex. 1028 - 9
`
`

`

`D-1545
`
`REAL-TIME RESPONSE INFORMATION MESSAGING IN A SYSTEM FOR THE
`
`AUTOMATIC NOTIFICATION THAT AN EMERGENCY CALL HAS OCCURRED
`
`CROSS-REFERENCE TO RELATED APPLICATIONS
`
`This application is a continuation-in-part of application SN 09/467,641 filed 12/20/99, of Don E.
`
`1
`
`2
`
`3 4
`
`
`
`s
`
`6
`
`Reich, et al. titled "System For The Automatic Notification That A 9-1-1 Call Has Occurred",
`7 which application is incorporated herein by reference.
`
`BACKGROUND OF THE INVENTION
`
`8 9
`
`
`
`o10 Field of the Invention
`
`This invention relates to telecommunication networks and more particularly, to a method for use
`
`in an automated notification system which responds whenever a call to an emergency service has
`
`occurred by placing real-time information content into an outbound notification call to a list of
`predetermined telephone numbers.
`
`11
`
`12
`
`13:i
`
`14 ,
`
`1 j5
`
`31
`
`17
`
`1.l ,
`
`1
`
`Description of the Prior Art
`Nationwide, a non-toll telephone number 9-1-1 has been designated for calls relating to emer-
`gencies that threaten human life or property. Similar telephone numbers have been designated in
`many foreign countries. The calls are directed by the telephone company's End Office/Central
`2C Office (CO) and 9-1-1 Tandem to a Public Safety Answering Point (PSAP) where the calling
`2 ~'
`number Automatic Number Identification (ANI) is displayed on a viewing screen. Most areas
`
`22
`
`23
`
`24
`
`25
`
`26
`
`27
`
`28
`
`29
`
`now have "Enhanced 9-1-1" which allows selective routing and through which both the calling
`number and address of the caller are displayed on a viewing screen at the PSAP, thus enabling
`the emergency agency to locate the caller if the call is interrupted. The address of the caller is
`
`obtained from the telephone company's customer records Automatic Location Identification
`(ALI) database system. Personnel at the PSAP talk to the caller and route the call to the appro-
`priate agency equipped to handle the emergency, such as ambulance; fire and rescue; police,
`
`sheriff and highway patrol; or Coast Guard, Search and Rescue. The call may be routed through
`several CO's and/or to several destinations.
`
`Intrado Ex. 1028 - 10
`
`

`

`D-1545
`
`Third parties, other than the agency responding to the emergency, may also be notified that a 9-1-
`
`1- call has been received. Prior approaches to call notification and/or routing are represented by
`
`the following prior art patents:
`
`Carrier, et. Al., Patent 5,195126, granted March 16, 1993, for "Emergency Alert and Security
`
`1 2
`
`
`
`3
`
`4
`
`5 6
`
`
`
`7
`
`Apparatus and Method" discloses a telecommunications system which includes a 9-1-1 and voice
`8 message service platform for providing such services as telephone answering, voice mail and call
`completion. An emergency/safety notification system is incorporated and includes a moni-
`
`9
`
`10
`
`11
`
`12
`
`13ll
`
`14,
`
`1
`
`i1
`
`17.
`
`tor/router device passively connected to the 9-1-1' Tandem to detect number identification sig-
`nals. In the event of a 9-1-1 telephone call, the service initiates a voice mail call, which plays a
`
`custom message from the calling party to designated third parties. The Carrier patent does not
`
`provide for the automatic insertion of the calling party's ANI, the date or the time of the 9-1-1
`
`call, or the name or location or address of the telephone customer. The service is driven from a
`
`passive monitor/router at every 9-1-1 Tandem. The service provides only voice mail in the event
`of a 9-1-1 call. If no voice mail message is provided by the subscriber, no message is played in
`the event of a 9-1-1 call.
`
`1.>
`
`22
`
`23
`
`24
`
`Pons, et. Al., Patent 5,805,670, granted September 8, 1998, for "Private Notification System for
`2 .i Communicating 9-1-1 Information" discloses an advanced personal safety service that is con-
`2
`nected directly to 911 call centers. To activate the service, subscribers complete a questionnaire
`providing personal information about their location and household and pay a monthly fee. When
`a subscriber dials 9-1-1 for help and the call is answered, their data is routed from a database at
`the PSAP to the 9-1-1-call taker/dispatcher. Personnel at the PSAP notify designated emergency
`contacts that a 9-I-1 call has been placed from the subscriber's location. Police, fire and emer-
`gency medical services are provided with critical personal information about subscribers, such as
`medical history and preexisting conditions, as well as the location of children, elderly or infirm
`persons within a dwelling. Thus, the service provides emergency services with critical personal
`
`25
`
`26
`
`27
`
`28
`
`Intrado Ex. 1028 - 11
`
`

`

`D-1545
`
`information about subscribers and prompts said emergency service personnel to notify desig-
`
`nated third parties that 9-1-1 was dialed.
`
`It is desirable to provide a system wherein a telephone customer can add to the service the option
`
`of having information about the emergency incorporated into the outgoing notify niessage.
`
`SUMMARY OF THE INVENTION
`
`Description of the Invention
`Briefly, the invention relates to a method of using one or more of the ANI, Time, and Date to
`search an emergency response database, transferring information from the emergency response or
`other database to an emergency service notify database, and incorporating the information into
`the outgoing notify message. The invention is a computer driven telecommunications system that
`automatically reacts to all emergency 9-1-1 calls that result in a query to the local telephone
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`14:& company's Selective Routing / Automatic Location Identification (ALI) database system. This
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`1d
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`query may come from a tandem selective router, a 9-1-1 controller, a signal control point, or
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`other source of an Automatic Number Identification (ANI). Reaction is based on the Automatic
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`Number Identification (ANI) as provided to the new system by the local telephone company
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`18,
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`through a connection from the AL database. Reaction to said input includes evaluation of all
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`ANI's to determine if said ANI is for a customer that has subscribed to the system and, pending
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`positive evaluation, reacting through existing telephone networks by notifying addressable com-
`munication devices that a 9-1-1 call has been placed from said subscriber's telephone.
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`There are three main components to the system: Registration, Data Acquisition and Notification.
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`Registration may be through the local Telephone Company, or directly to the new system, or a
`combination of both. During the registration mode, a telephone customer registers their tele-
`phone number and telephone number(s) to be notified upon the occurrence of 9-1-1 call origi-
`nating at the subscriber's telephone. The cost of the service appears on the subscriber's telephone
`bill or by direct mailing by the notify service. Thus, only those telephone customers that have
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`Intrado Ex. 1028 - 12
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`

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`D-1545
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`1 subscribed to the service will have information transmitted to designated notify telephone num-
`bers. Registration via the local Telephone Company requires scheduled downloading of a data
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`2
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`packets for each registrant to the system's master subscriber database.
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`Data acquisition comprises reception of all ANIs used to retrieve information from a local tele-
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`phone company's Selective Routing / ALI database system. All ANIs that are used to query the
`Selective Routing / ALI database system are evaluated against the master subscriber database to
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`verify account status. If a positive evaluation is confirmed, the selective router will be signaled
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`to transfer the voice to a voice-recording device that will record the call. Additional information
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`from a CAD associated with the call is obtained by database query. The information is stored for
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`retrieval for use in the notification.
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`iNotification is comprised of placing an outgoing connection to each subscriber's list of address-
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`a' ble communication devices to be notified-under the terms of the system and placing either a
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`to
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`iicomputer generated voice or text message on said connection, informing said communication
`,device that said subscriber has initiated a 9-1-1 call. The notification may contain prompts to
`17 4.,ccess the additional CAD and voice-recording information.
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`16
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`18
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`ither components of the system include typical computer generated options such as modification
`20 'f addressable communication devices to be automatically connected, automatic testing of the
`21 . 'iotification process by the subscriber, help notifications and pricing information responses.
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`The invention has the advantage that it enables the rapid notification of third parties that a 9-1-1
`call has occurred without human intervention using one point of connection, the Selective Rout-
`ing / ALI database system. Telephone companies typically have primary and secondary ALI da-
`tabase locations. The system herein is designed to mirror this redundancy. by connecting to all
`ALIs operated by a telephone company for a given geographic location in which the invention is
`implemented.
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`Intrado Ex. 1028 - 13
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`

`

`D-1545
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`1
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`One example would be an elderly individual, who could have their child, neighbor and/or friend
`2 automatically notified via numerous communication devices if the elderly individual had a medi-
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`3
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`4
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`cal emergency and placed a call to 9-1-1 and which a Public Safety Answering Point (PSAP) in
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`responding initiated a query to the telephone company's ALI database. This would allow the
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`5 child, neighbor and/or friend to have an early warning that an emergency had occurred. It would
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`also give the notified party information that s/he would find useful in deciding how to respond to
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`the notification, such as the type and severity of the emergency as well as the type of emergency
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`response.
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`An advantage of the present invention is that designated parties are notified that a 9-1-1 call has
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`been placed, even though it may not have been answered. A 9-1-1 hang-up results in a law en-
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`12:-
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`forcement response that is entered into a CAD.
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`14-6 Brief Description of the Drawings
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`_
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`1 EThe invention will be described in greater detail with reference to the drawings in which:
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`FIGURE 1 is a block diagram of an existing inter-exchange network that provides 9-1-1 call
`services in which the present invention is embodied.
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`17
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`1.i4
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`19_
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`2 &o FIGURES 2 and 3 illustrate in flow chart form the principles of the computer programs that im-
`21
`plement the present invention; and,
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`FIGURE 4 illustrates an example of a subscriber record, which is stored as an entry in a data-
`base.
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`DETAILED DESCRIPTION OF THE INVENTION
`Overview of the Invention
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`The invention pertains to an automatic system for notifying designated communication devices
`that a 9-1-1 call has been placed. Advertisement of the 9-1-1-call notification service directs the
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`Intrado Ex. 1028 - 14
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`

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`D-1545
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`1
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`future subscriber to call their local telephone provider to sign up for the service. During sign-up,
`the local telephone company may either obtain the addressable communication devices to be no-
`tified and supply the new subscriber a password for accessing the system's Interactive Voice Re-
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`sponse (IVR) for future editing of said addresses or provide the new subscriber with only a pass-
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`s word to access the systems IVR directly, thus allowing said new subscriber to input the notify
`addresses directly. In either event, the telephone company provides a download of the sub-
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`scriber's ANI and the associated notify numbers and/or the provided password to the new sys-
`tem's main subscriber database by means of data packets periodically scheduled for download-
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`ing.
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`Access to the system's IVR is established via a voice telephony connection (toll free 800 or
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`other) and/or an Internet address Web page. When a voice telephony call is received from a sub-
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`12.
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`scriber and the password is confirmed, the software proceeds with a voice answer-back menu al-
`14 , lowing the subscriber to register new notify device addresses, edit/change existing notify device
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`s~li
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`addresses, test the system without calling 9-1-1, etc. Subscribers sign up over the Internet by ac-
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`16 :
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`17
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`cessing the system's Internet Web page directly. Similar options offered through the IVR system
`are offered via the Internet- addressed on-line menu.
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`2
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`23
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`1 ? Subsequently, if a 9-1-1 call is placed from a station that has previously been registered with the
`service, the software automatically notifies each device on the subscriber's notify list. If a tele-
`phone or other two-way communication device answer is confirmed, the software transmits the
`notify information to the device. The information at least identifies the calling phone number,
`and the time and date of the call. If an answer is not confirmed, or the line is busy, the software
`turns on a "call later" tag associated with the notify number corresponding to the unconfirmed or
`uncompleted call. Periodically, the software services any tagged unconfirmed notify calls. For
`Internet or other one-way text or other devices, the notify information is sent.
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`The following details the preferred method for the implementation of the invention. It shall be
`understood by those familiar with the telecommunications field that actual implementation shall
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`Intrado Ex. 1028 - 15
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`

`

`D-1545
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`be predicated on the state of the relevant telephony/communication technology at the time of im-
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`plementation of the current invention and the level of involvement of the network teleph-
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`ony/communication service provider in the implementation of the current invention.
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`Detailed Description of the Invention
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`Refer to FIGURE 1 in which an existing telephone network is shown. A typical network in-
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`cludes a number of interconnected toll switches and other telecommunication devices. Each toll
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`switch may be any one of well-known types of switching equipment, such as, for example, the
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`No. 4 ESS (Electronic Switching System) of AT&T. In a typical case, a toll switch is associated
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`to
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`11
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`with a local Central Office (not depicted), which may include any number of toll switches. The
`Central Office (CO) connects a calling station (1) that has dialed a particular telephone number to
`an associated toll switch (2). In doing so, the CO sends to the toll switch calling information in-
`cluding the dialed (called) telephone number and telephone number of the calling station. A CO
`1..
`14= will also advance a telephone call received from its associated toll switch to an intended tele-
`phone station associated with that CO.
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`A subscriber (1) to the new service shall contact their local telephone provider (4) with the intent
`of registering for the service. The local telephone provider shall register the new subscriber and
`provide said subscriber with a security code password for accessing the new system (either by
`telephone or Internet). This is accomplished by an existing process.
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`The local telephone provider shall supply the new system (10) with "data packets" at regular in-
`tervals via modem or Internet connection (11). Each data packet shall include the ANI of the
`new subscriber, the password assigned to said new subscriber and accounting protocols as re-
`quired. The data packets shall be disseminated and organized by the new system into the System
`Subscriber Database (12). The method of transferring data packets exists.
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`Once the data packets are received and organized by the new system, the new subscriber may
`access the system with the previously mentioned password via direct telephony IVR (15) or
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`Intrado Ex. 1028 - 16
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`

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`1
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`2
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`3
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`Internet access (16). Once accessed to the new system, the new subscriber shall have the option
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`of defining the addressable telephony communication devices (telephone, pager, PCS, email, fax,
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`etc.), editing/deleting addressable devices, testing the system, etc.
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`D-1545
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`4 5
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` When a 9-1-1 call is placed from a subscriber's telephone (1), the CO for the calling station
`routes the 9-1-1 call through any number of toll switches (2) to a 9-1-1 tandem selective router
`6
`(3) which ascertains to which PSAP ANI/ALI Controller (5) the call should be routed. The call
`8 may go directly to the selective router from toll switch #1 or may be required to go through any
`number of toll switches (hence CO's) depending on the location of the calling station. The exact
`routing of the 9-1-1 call to the selective router is by an existing process. The 9-1-1 tandem se-
`lective router (3) may query the providing telephone company's Automatic Location Identifica-
`tion (ALI) system within the Selective Routing / ALI Database logic (8) for an Emergency .
`Service Number (ESN) to be used for call routing.
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`12:.
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`14I -
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`15. At the PSAP, the call is received by a local controller module (5) and routed to the next available
`answering station. Simultaneously, if ALL information is not received from the 9-1-1 tandem
`selective router, the local controller module (5) in the PSAP initiates a query (6) to the providing
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`17
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`i.,
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`telephone company's ALI system (8). The query, based on the original calling station's ANI,
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`retrieves the address of the original calling station and other customer information from the ALI
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`2 = database system. Said information is routed back (7) to the ANI/ALI Controller and displayed
`21
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`on a monitor screen at the answering station.
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`The response of the new notify system is triggered from the Selective Routing / ALI database
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`system query. The query may come from the 9-1-1 tandem selective router, the local controller
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`module in the PSAP, or other source. The ALI database system software transmits, in response
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`to the ANI query, all of the ANIs. querying said ALI system, and other information, to the new
`system via dedicated telephony line (9). The incoming information packets from the ALI data-
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`base system shall include at least the time and date of the query and the ANI used to initiate said
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`query. Other information may be transmitted as well such as the name and address of the sub-
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`Intrado Ex. 1028 - 17
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`

`

`D-1545
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`scriber, the physical location of the subscriber if that information is available (such as from hand-
`set or network-based location determination technology) and the number of an information line.
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`All incoming ANI's (9) querying the ALI database system are compared to the new system's
`"System Subscriber Database" (12). Reaction to negative matches results in "routing to ground"
`(i.e., deletion) of the particular ANI to which no match was found. Positive reaction (i.e., in-
`coming ANI matched to existing ANI in the new system's "System Subscriber Database") results
`in the system accessing the matched subscriber's registration data record using a translation of
`the calling ANI as an index to a table.
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`1 x
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`11 When a positive reaction occurs, a signal is sent to the selective router (8) to set up a 3-way call
`(or other voice-transfer mechanism) to the network (22), which will terminate in a voice-
`recording device that will record the call. In another embodiment of the invention, the selective
`router may query a selective routing database (ESN database) that is within the selective router,
`switch, or tandem office. This database may be periodically updated by way of a data link with
`the System Subscriber Database (FIGURE 1). The selective router, upon detecting an ANI that
`matches an entry updated from the System Subscriber Database, will set up the voice transfer and
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`i-,
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`recording routine.
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`The process then uses one or more of the ANI, Time, and Date to search the voice recording de-
`vice. A unique identifier (ID) is assigned to the voice recording that will allow it to be identified
`and played to the notified party. This ID is transferred to and stored in the subscriber record
`(FIGURE 4) in the real-time message (ID) field.
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`In another embodiment of the invention, all 9-1-1 calls routed through the selective router are
`recorded and stored for a specified length of time. Those voice recordings that are made from a
`telephone matching the ANI of a customer to the notification service may be retrieved by the no-
`tification system network computer upon query to the recording device, which may be located iii
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`Intrado Ex. 1028 - 18
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`

`

`D-1545
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`the 9-1-1 Tandem office or any other location. Those voice recordings not associated with an
`ANI matching a notification service customer are subsequently deleted.
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`During the automatic notification subroutine (FIGURE 3) when the notify message is played, the
`real-time message ID in the subscriber record is used to fetch and append the stored voice re-
`cording to the outgoing message. The message may be incorporated into the outgoing notify
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`7 message, as part of the message, or be played upon request of the notified party. For example:
`"The party at 555-1212 called 9-1-1 at 7:15 a.m. today. To hear a recording of the 9-1-1 call
`please press 1 now." "Press 1 to hear again, or 2 to erase".
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`a
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`10
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`11 A Computer-Assisted Dispatch device or CAD (20) is connected to the ANI/ALI Controller (5).
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`This may be within the PSAP or in any dispatch center associated with the PSAP that is respon-
`sible for dispatching emergency responders. Using one or more of the ANI, Time, and Date to
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`search the computer-assisted dispatch device (CAD) or other emergency response database,
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`whether it be located at the PSAP, in a private ambulance company, in any other private or pub-
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`lic service (such as a private security service or alarm company), or as part of a network service.
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`The information recorded in the CAD is transferred from the CAD or other database to the Sys-
`tem Subscriber Database (12) over the 9-1-1 Call Data telephony line (21).
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`The information from the CAD may be incorporated into the outgoing notify message,