`
`FILE HISTORY
`US 6,775,356
`
`6,775,356
`PATENT:
`INVENTORS: Salvucci, Angelo
`Reich, Don E.
`Warner, Kurt E.
`Cook, William C.
`
`TITLE:
`
`Real-time incident and response
`information messaging INA system for the
`automatic notification that an emergency
`call has occurred from a telecommunication
`device
`
`APPLICATION
`NO:
`FILED:
`ISSUED:
`
`US2001967291A
`
`27 SEP 2001
`10 AUG 2004
`
`COMPILED:
`
`27 MAR 2013
`
`Intrado Ex. 1027 - 1
`
`

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`U.S. UTILITY Patent Application
`PATENT DATE
`O.I.P.E.
`
`NED
`
`Q.A.
`
`.
`
`AUG 1 0 2004
`
`PATENT NUMBER
`
`6775356
`
`6775356
`
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`
`-
`
`APPLICATION NO.
`09/967291
`
`CONT/PRIOR
`D
`
`CLASS
`379
`
`SUBCLASS
`
`ART UNIT
`2643
`
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`PTO-2040
`12/99
`
`J
`
`JH
`
`ORIGINAL
`
`ISSUING CLASSIFICATION
`CROSS REFERENCE(S)
`
`CLASS
`
`SUBCLASS
`
`CLASS
`
`SUBCLASS (ONE SUBCLASS PER BLOCK)
`
`INTERNATIONAL CLASSIFICATION
`
`I 1~/A7
`.t
`
`O Continued op Issue Slip Inside File Jacket
`1:$~':.~f:=/17/>
`
`TERMINAL
`
`Sheets Drwg.
`
`DRAWINGS
`Figs. Drwg.
`
`Print Fig.
`
`CLAIMS ALLOWED
`Total Claims
`Print Claim for O.G.
`
`b The term of this patent
`subsequent to
`has been disclaimed.
`
`(date)..
`
`The term of this patent shall
`r
`not extend beyond the expiration date
`of U.S Patent. No.
`
`Q The terminal
`months of
`this patent have been disclairried.
`
`NOTICE OF ALLOWANCE MAILED
`
`ssistant Examiner)
`
`(Date)
`
`WN CA
`
`EXAMY INER
`
`ISSUE FEE
`
`Amount Due
`
`D e Pai
`
`xaminer)
`a
`
`.
`
`(Da e).7e,
`
`6i
`ISSUE BATCH N MBE
`
`-'
`
`(Legal Instruments Examiner)
`
`(Date)
`
`WARNING:
`The information disclosed herein may be restricted. Unauthorized disclosure may be prohibited by the United States Code Title 35, Sections 122, 181 and 368.
`Possession outside the U.S. Patent & Trademark Office is restricted to authorized employees and contractors only.
`
`Form PTO-436A
`(Rev. 6/99)
`
`] CD-ROM
`FILED WITH: R DISK (CRF) R FICHE
`(Attached in pocket on right Inside flap)
`
`ISSUE FEE IN FILE
`
`(FACE)
`
`Intrado Ex. 1027 - 2
`
`

`

`6,775,356
`
`REAL-TIME INCIDENT AND RESPONSE INFORMATION MESSAGING INA SYSTEM
`
`FOR THE AUTOMATIC NOTIFICATION THAT AN EMERGENCY CALL HAS
`
`OCCURRED FROM A TELECOMMUNICATION DEVICE
`
`Transaction History
`
`Date
`
`Transaction Description
`
`9/27/2001
`
`Initial Exam Team nn
`
`10/15/2001
`
`IFW Scan & PACR Auto Security Review
`
`10/26/2001 Correspondence Address Change
`
`10/27/2001 Correspondence Address Change
`
`10/30/2001 Application Dispatched from OIPE
`
`1/11/2002 Case Docketed to Examiner in GAU
`
`8/11/2003 Case Docketed to Examiner in GAU
`
`9/11/2003 Restriction/Election Requirement
`
`9/16/2003 Mail Restriction Requirement
`
`9/23/2003 Correspondence Address Change
`
`10/16/2003 Response to Election / Restriction Filed
`
`10/29/2003 Date Forwarded to Examiner
`
`11/18/2003 Non-Final Rejection
`
`12/1/2003 Mail Non-Final Rejection
`
`2/17/2004 Workflow - Drawings Finished
`
`2/17/2004 Workflow - Drawings Matched with File at Contractor
`
`2/17/2004 Response after Non-Final Action
`
`2/17/2004
`
`Incoming Letter Pertaining to the Drawings
`
`5/12/2004 Date Forwarded to Examiner
`
`5/13/2004 Notice of Allowance Data Verification Completed
`
`5/14/2004 Mail Notice of Allowance
`
`5/15/2004 Dispatch to Publications
`
`5/15/2004 Dispatch to Publications
`
`5/17/2004 Workflow - File Sent to Contractor
`
`5/17/2004 Receipt into Pubs
`
`5/18/2004 Receipt into Pubs
`
`6/21/2004
`
`Issue Fee Payment Verified
`
`6/21/2004
`
`Issue Fee Payment Received
`
`7/7/2004 Receipt into Pubs
`
`7/9/2004 Dispatch to FDC
`
`7/9/2004 Application Is Considered Ready for Issue
`
`7/12/2004 Receipt into Pubs
`
`7/22/2004
`
`Issue Notification Mailed
`
`8/10/2004 Recordation of Patent Grant Mailed
`
`8/10/2004 Patent Issue Date Used in PTA Calculation
`
`12/16/2004 Correspondence Address Change
`
`9/8/2008 Expire Patent
`
`10/27/2008 Petition to Accept Late Payment of Maintenance Fee Payment Filed
`
`11/24/2008 Mail-Petition Decision - Accept Late Payment of Maintenance Fees - Dismissed
`
`11/24/2008 Petition Decision - Accept Late Payment of Maintenance Fees - Dismissed
`
`10/26/2009 Correspondence Address Change
`
`10/27/2009 Change in Power of Attorney (May Include Associate POA)
`
`11/10/2009 Mail-Petition Decision - Accept Late Payment of Maintenance Fees - Granted
`
`11/10/2009 Petition Decision - Accept Late Payment of Maintenance Fees - Granted
`
`Intrado Ex. 1027 - 3
`
`

`

`11/10/2009 Petition to Accept Late Payment of Maintenance Fee Payment Filed
`Applicant Has Filed a Verified Statement of Small Entity Status in Compliance
`with 37 CFR 1.27
`
`11/10/2009
`
`1/27/2012 Mail-Petition Decision - Dismissed
`
`1/27/2012 Petition Decision - Dismissed
`
`1/27/2012 Petition Entered
`
`3/20/2012 Petition Entered
`
`3/21/2012 Change in Power of Attorney (May Include Associate POA)
`
`3/21/2012 Correspondence Address Change
`
`3/26/2012 Mail-Petition Decision - Granted
`
`3/26/2012 Petition Decision - Granted
`
`
`
`Intrado Ex. 1027 - 4
`
`

`

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`j.3i0O17
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`09967291
`
`*J PTO
`
`INITIALSL
`
`CONTENTS
`Date Received
`(Incl. C. of M.)
`or
`Date Mailed
`
`1. Application
`
`papers.
`
`4, A
`
`4. _
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`5._.
`
`Date Received
`(Incl. C. of M.)
`or
`Date Mailed
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`-.
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`6.
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`14.
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`15. __J
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`16.
`17.
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`Intrado Ex. 1027 - 5
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`POSITION
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`ISSUE SLIP STAPLE AREA (for additional cross references)
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`INmT AL-
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`O.I.P.E. CLASSIFIER
`FORMALITY REVIEW
`RESPONSE FORMALITY REVIEW
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`-
`Restricted
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`Non-elected
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`If more than 150 claims or 10 actions
`staple additional sheet here
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`Intrado Ex. 1027 - 6
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`Time stamp
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`2003/11/14 12:31
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`Search History 11/14/03 1:11:18 PM
`
`Page 1
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`Intrado Ex. 1027 - 8
`
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`
`Page 1
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`Intrado Ex. 1027 - 9
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`Time stamp
`2003/11/17 13:50
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`2003/11/17 13:46
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`
`Search History 11/17/03 1:53:59 PM
`
`Page 1
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`Intrado Ex. 1027 - 10
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`

`

`(12) United States Patent
`Salvucci et al.
`
`(10) Patent No.:
`(45) Date of Patent:
`__
`
`II"
`
`eM wIIIwIIwAIwUw
`
`US006775356B2
`US 6,775,356 B2
`Aug. 10, 2004
`_.____
`
`(54) REAL-TIME INCIDENT AND RESPONSE
`INFORMATION MESSAGING INA SYSTEM
`FOR THE AUTOMATIC NOTIFICATION
`THAT AN EMERGENCY CALL HAS
`OCCURRED FROM A
`TELECOMMUNICATION DEVICE
`
`(76)
`
`Inventors: Angelo Salvucci, 1679 Franceschi Rd.,
`Santa Barbara, CA (US) 93103; Don E.
`Reich, 2420 Stafford Rd., Lake
`Sherwood, CA (US) 91361; Kurt E.
`Warner, 203 Rincon Point Rd.,
`Carpinteria, CA (US) 93013; William
`C. Cook, 5506 Colbath Ave.,,Van Nuys,
`CA (US) 91401
`
`(*)
`
`Notice:
`
`Subject to any disclaimer, the term of this
`patent is extended or adjusted under 35
`U.S.C. 154(b) by 293 days.
`
`(21)
`(22)
`
`(65)
`
`Appl. No.: 09/967,291
`Filed:
`Sep. 27, 2001
`Prior Publication Data
`US 2002/0057764 At May 16, 2002
`
`Related U.S. Application Data
`
`(63) Continuation.in-part of application No. 09/712,660, filed on
`Nov. 30, 2000.
`Int. CI.7 ... ...... ...... ............................... HO04M 11/04
`(51)
`(52) U.S. Cl. .............................. 379/49; 379/45; 379/48
`
`(58) Field of Search
`379/37-51, 201.01,
`........................
`379/211.01; 455/404.01, 404.02; 701/45
`
`(56)
`
`References Cited
`
`U.S. PATENT DOCUMENTS
`
`5,388,147 A * 2/1995 Grimes ................... 455/404.2
`5,805,670 A * 9/1998 Pons et al................
`379/45
`6,076,028 A * 6/2000 Donnelly et al.............. 701/45
`6,151,385 A * 11/2000 Reich et al.
`.................. 379/49
`6,201,856 B1 '
`3/2001 Orwick et al................ 379/40
`* cited by examiner
`
`Primary Examiner-Wing Chan
`(74) Attorney, Agent, or Firm-Owen L. Lamb
`ABSTRACT
`(57)
`An emergency call initiated from a wireline or wireless
`device is recognized at a point along a network path and an
`alert signal is generated. Additional information including
`real-time incident and response information is collected in
`response to the alert signal. The emergency call is associated
`with the additional information separate from information in
`the emergency call. A call is then automatically placed to a
`telephone number designated by the subscriber, the call
`including the additional information. The real-time incident
`and response information includes Ibe location of the calling
`device, and one or more of incident specific
`information,
`person specific information, and vehicle specific informa-
`tion.
`
`28 Claims, 5 Drawing Sheets
`
`-----~------------- - --
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`
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`
`114
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`
`Intrado Ex. 1027 - 11
`
`

`

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`100
`
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`SYSTEM
`110
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`
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`
`i
`
`Intrado Ex. 1027 - 12
`
`

`

`U.S. Patent
`
`Aug. 10, 2004
`
`Sheet 2 of 5
`
`US 6,775,356 B2
`
`FIGURE 2
`
`START
`200
`
`DETECT WIRELESS CALL TO
`9-1-1
`202
`
`RECEIVE INFORMATION
`FROM LOCATION SYSTEM &
`UPDATE SUBSCRIBER
`RECORD WITH ADDITIONAL
`INFORMATION
`204
`
`J
`
`i.
`
`ASSOCIATE ADDITIONAL
`INFORMATION WITH 9-1-1-
`CALL
`206
`
`PLACE CALL TO NOTIFY
`NUMBERS ALONG WITH
`ATTACHED ADDITIONAL
`INFORMATION
`208
`
`END
`210
`
`Intrado Ex. 1027 - 13
`
`

`

`U.S. Patent
`
`Aug. 10, 2004
`
`Sheet 3 of 5
`
`US 6,775,356 B2
`
`FIGURE 3
`
`INCOMING
`
`A \
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`FETCH CURRENT
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`INFORMATION
`FOR THIS ANI
`
`YES
`
`FETCH NOTIFY
`NUMBERS AND
`SPECIFIED
`LANGUAGES IN DATA
`BASE ENTRY
`
`CALL AUTOMATIC
`NOTIFICATION
`SUBROUTINE
`(FIGURE 4)
`
`J
`
`L -
`I
`
`I I
`
`YES
`
`LOG NUMBERS
`CALLED,
`COMPLETED AND
`RESPONSES.
`TRANSMIT TO
`CARRIER
`
`i
`
`MODE
`
`Intrado Ex. 1027 - 14
`
`

`

`U.S. Patent
`
`Aug. 10, 2004
`
`Sheet 4 of 5
`
`US 6,775,356 B2
`
`F
`
`NO
`
`NO
`
`ANSWER?
`
`YES
`
`NO
`ETFETCH
`AND
`APPEND
`MESSAGE OPTION YES
`AOREAL-TIME
`MESSAGE
`
`NO
`
`PLAY MESSAGE
`(YOU ARE HEREBY
`INFORMED THAT...)
`
`TURN ON "CALL
`LATER" TAG FOR
`THIS NOTIFY
`NUMBER
`
`Intrado Ex. 1027 - 15
`
`

`

`FIGURE 6
`
`POINTER
`
`SUBSCRIBER
`NUMBER
`
`ACCOUNT
`STATUS
`
`(XXX) XXX-XXXX
`(xxx) xxx-xxxx
`(xxx) XXX-XXXX
`(XXX) XXX-XXXX
`
`_ _.
`
`TELE-
`
`PHONY
`DEVICE
`TYPE
`XXX
`xxx
`
`REAL-
`TIME
`MESSAGE
`OPTION
`X
`X
`
`XXX3
`XXX
`
`xi
`
`REALTIME
`R
`MESSAGE
`
`BILL TO NUMBER
`
`ID
`
`XXXX
`XXXX
`xxxx
`XXXX
`
`(XXX) XXX-XXXX
`(xxx) xxx-xxxx
`(xxx) xxx-xxxx
`(XXX) XXX-XXXX
`
`DIN1
`PC P
`
`rER
`
`"
`
`n
`
`We
`
`4
`
`4~
`
`vR
`
`l
`
`]
`
`NOTIFY NUMBER
`
`INFORMATION
`INTER-NETLINE
`LINE
`ADDRESS
`NUMBER
`(xxx) xxx-xxxx xxxxxxxxxxx
`(xxx) xxx-xxxx
`(XXX) XXX-Xxxx
`xxxxxxxxxX
`(XXX) xxx-xxxx
`(XXX) xxx-xxxx xxxxxxxxxxx (XXX) xxx-xxxx
`(xxx) xxx-xxxx xxxxxxxxxxx. (xxx) xxx-xxxx
`
`LAN
`
`GUAGE
`
`xxx
`xxx
`xxx
`xxx
`
`CALL
`LATER
`TAG
`TAG
`x
`x
`x
`X
`
`SECURITY
`CODE
`
`xxxx
`xxxx
`XXXX
`XXXX
`
`Intrado Ex. 1027 - 16
`
`

`

`US 6,775,356 B2
`
`REAL-TIME INCIDENT AND RESPONSE
`INFORMATION MESSAGING INA SYSTEM
`FOR THE AUTOMATIC NOTIFICATION
`THAT AN EMERGENCY CALL HAS
`OCCURRED FROM A
`TELECOMMUNICATION DEVICE
`
`CROSS-REFERENCE TO RELATED
`APPLICATIONS
`This application is a continuation-in-part of application
`Ser. No. 09/712,660 filed Nov. 30, 2000 of Salvucci, et al.
`titled "Real-Time Response Information Messaging In A
`System For The Automatic Notification That An Emergency
`Call Has Occurred", which application is incorporated
`herein by reference.
`
`TABLE OF CONTENTS
`1.0 BACKGROUND OF THE INVENTION
`1.1 Field of the Invention
`1.2 Description of the Prior Art
`2.0 SUMMARY OF THE INVENTION
`3.0 BRIEF DESCRIPTION OF THE DRAWINGS
`4.0 DETAILED DESCRIPTION OF THE INVENTION
`4.1 Overview of the Invention
`4.2 First Embodiment (Wireline Devices)
`4.3 Second Embodiment (Wireless Devices)
`4.4 Subscriber Registration
`4.5 Alert Signal Origination
`4.5.1 Automatic Location Identification (ALI) Data-
`base System Query
`4.5.2 Advanced Intelligent Network (AIN) Trigger
`4.5.3 Wireless Network
`4.53.1 PSTN 911
`4.5.3.2 Cell Tower/Sector Routing
`4.5.3.3 Handset-location based routing
`4.5.3.3.1 Call-Path Associated Signaling (CAS)
`4.5.3.3.2 Non Call-Path Associated Signaling
`(NCAS)
`4.5.33.3 Hybrid Systems
`453.3.4 Third-party Location
`4.5.4 IP Telephony
`4.6 Real-time Data Acquisition
`4.6.1 Voice Recording Transmission
`4.62 Computer-Assisted Dispatch (CAD) Information
`Transmission
`4.6.3 Automatic Crash Notification (ACN) Database
`4.7 Notification
`4.7.1 Notification Menu Flow
`4.7.2 Attach Associated Information
`4.7.3 Notification Mode
`5.0 SUMMARY
`CLAIMS
`ABSTRACT OF THE DISCLOSURE
`
`1.0 BACKGROUND OF THE INVENTION
`1.1 Field of the Invention
`This invention relates to telecommunication networks and
`more particularly, to a method of third-party notification
`which responds whenever a call to an emergency service has
`occurred by placing real-time incident and response infor-
`mation content into an outbound notification call to a list of
`predetermined telephone numbers.
`1.2 Description of the Prior Art
`Nationwide, a non-toll telephone number 9-1.1 has been
`designated for calls relating to emergencies that threaten
`
`2
`human life or property. Similar telephone numbers have
`been designated in many foreign countries. The calls are
`directed by the telephone company's End Office/Central
`Office (CO) and 9-1-1 Tandem to a Public Safety Answering
`5 Point (PSAP) where the calling number Automatic Number
`Identification (AN]) is displayed on a viewing screen. Most
`areas now have "Enhanced 9-1-1" which allows selective
`routing and through which both the calling number and
`address of the caller are displayed on a viewing screen at the
`to0 PSAP, thus enabling the emergency agency to locate the
`caller if the call is interrupted. 'Ihe address of the caller is
`obtained from the telephone company's customer records
`Automatic Location Identification (AL) database system.
`Currently mobile communications systems, such as cell
`as phones, low earth orbit (LEO) satellite phones, wireless IP
`devices, etc. do not provide a way for a Public Safety
`Answering Point (PSAP) to determine the actual physical
`location or address (the street address or coordinates) where
`the device is located. This has been identified as a major
`20 obstacle in providing the enhanced 9-1-1 features for wire-
`less cell phones, one of the key elements of which is locating
`the caller.
`Personnel at the PSAP talk to the caller and route the call
`to the appropriate agency equipped to handle the emergency,
`25 such as ambulance; fire and rescue; police, sheriff and
`highway patrol; or Coast Guard, Search and Rescue. Third
`parties, other than the agency responding to the emergency,
`may also be notified that a 9-1-1 call has been placed. Prior
`approaches to call notification and/or routing are represented
`30 by the following prior art patents:
`Carrier, et. al., U.S. Pat. No. 5,195,126, granted Mar. 16,
`1993, for "Emergency Alert and Security Apparatus and
`Method" discloses a wireline telecommunications system
`which includes a 9-1-1 and voice message service platform
`as3 for providing such services as telephone answering, voice
`mail and call completion. An emergency/safety notification
`system includes a monitor/router device passively connected
`to the 9-1-1 Tandem to detect number identification signals.
`In the event of a 9-1-1 telephone call, the service initiates a
`40 voice mail call, which plays a custom message from the
`calling party to designated third parties. The Carrier patent
`does not provide for the automatic insertion of the calling
`party's ANI, the date or the time of the 9-1-1 call, or the
`name or location or address of the telephone customer. The
`service is driven from a passive monitor/router at every
`9-1-1 Tandem or End/Central Office. The service provides
`only voice mail in the event of a 9-1-1 call. If no voice mail
`message is provided by the subscriber, no message is played
`in the event of a 9-1-1 call.
`Pons, et. al., U.S. Pat. No. 5,805,670, granted Sep. 8,
`1998, for "Private Notification System for Communicating
`9-1-1 Information" discloses an advanced personal safety
`service that is connected directly to 9-1-1 call centers. To
`activate the service, subscribers complete a questionnaire
`ss providing personal information about their location and
`household and pay a monthly fee. When a subscriber dials
`9-1-1 for help and the call is answered at the PSAP,
`Automatic Number Identification/Automatic Location Iden-
`tification (ANI/ALI) data is sent from the E-9-1-1 Controller
`6o to a Command Control Center. If the Command Control
`Center determines the ANI is one of a subscriber, it sends
`personal information to the PSAP CAD, and the CAD may
`send information about the incident to the Command Con-
`trol Center. Police, fire and emergency medical services are
`65 provided with personal information about subscribers, such
`as medical history and preexisting conditions, as well as the
`location of children, elderly or infirm persons within a
`
`so
`
`4s
`
`Intrado Ex. 1027 - 17
`
`

`

`75,356 B2
`
`3
`dwelling. The Command Control Center personnel may
`place calls to a preselected list of telephone numbers. The
`information given to the pre-selected recipients may include
`response or destination information from the CAD. Thus,
`the service provides emergency services with personal infor-
`mation about subscribers and alerts pre-selected contacts
`about the incident.
`Reich, et al., U.S. Pat. No. 6,151,385 assigned to the
`assignee of the present invention describes a computer
`driven telecommunication system that automatically reacts
`to all emergency 9-1-1 calls that result in a query to the local
`telephone company's Automatic Location Identification
`(ALl) database system. This query may come from a tandem
`selective router, a 9-1-1 controller, a service control point, or
`other source of an Automatic Number Identification (ANT).
`Reaction is based on the Automatic Number Identification
`(AN) as provided to the system by the local telephone
`company through a connection from the ALl database
`system. Reaction to the input includes evaluation of all ANIs
`to determine if the ANTis for a customer that has subscribed
`to the system and, pending positive evaluation, reacting
`through existing telephone networks by notifying address-
`able communication devices that a 9-1-1 call has been
`placed from the subscriber's telephone.
`Orwick, et al. U.S. Pat. No. 6,201,856, granted Mar. 13,
`2001, for "Emergency telephone call notification service
`system and method" describes a method for emergency
`telephone call notification for use in a wireline network. The
`system includes an advanced intelligent network (AIN)
`capable switch, a service control point (SCP) having a
`database of designated contact numbers associated with a
`service subscriber telephone number, and an intelligent
`peripheral in communication with the SCP for contacting the
`designated contact numbers. The method recognizes an N11
`trigger at the switch in communication With the subscriber
`telephone (e.g. a dialed 911 call) in response to which the
`SCP initiates telephone calls, via the intelligent peripheral,
`to each of the contact numbers corresponding to the tele-
`phone number of the subscriber making the emergency
`telephone call.
`The intelligent peripheral supplies a caller ID message to
`the designated telephone number and plays a prerecorded
`message if a person answers the emergency call notification
`call. The system employs a caller ID generator comprising
`a pre-designated message stored in memory. The intelligent
`peripheral further comprises a plurality of prerecorded mes-
`sage templates, for example, a prerecorded message
`for
`transmission to an answering machine. Each of the tem-
`plates may have a general voice or text message for trans-
`mission to the contact telephones. If a response (touch tone
`or voice) is received from a person answering at the contact
`number dialed by the intelligent peripheral, the intelligent
`peripheral may play an announcement indicating that the
`emergency call was placed from the subscriber telephone at
`a particular time/day, and will automatically attempt to
`connect the person answering the notification call to the
`subscriber telephone.
`The service
`is provided entirely within the telephone
`company's network-information is not sent to an indepen-
`dent third party notification service.
`Pickett, et al. U.S. Pat. No. 5,761,278, granted Jun. 2,
`1998 for "Integrated data collection and transmission for
`9-1-1 calls for service" discloses a method to provide, in a
`wireline telephone system,: 1) the ability to capture and
`utilize decoded caller data; 2) automatically interrogate one
`or more computer databases using caller data (telephone
`
`25
`
`4
`number) as a search key: 3) integrate and format the caller
`information as it is returned by the database search. Such
`information could include the address of the caller, the
`geopolitical jurisdiction information (e.g., the police, fire, or
`5 ambulance service responsible for a particular geographic
`area), and the ability to integrate this information plus any
`additional information provided by the call taker; 4) auto-
`matically transmit the integrated data via a leased or a dial
`up telephone line to a radio common carrier such as a paging
`to service for broadcast to the end-user. The data comprises the
`telephone number of the calling party, the calling party's
`name, the calling party's address, the time of day, and the
`date of the call, and additional information input into the
`computer by a call taker at the central site.
`The computer uses the calling party identification (ANI)
`to query one or more databases. The first database queried is
`the telephone company Data Management System or ALI
`(automatic location identification) database. Results from
`each database search are then merged with call taker input,
`20 for example free text comments, formatted and then trans-
`mitted to a radio common carrier (RCC) or paging company.
`The radio common carrier prioritizes the data and sends it to
`their broadcast towers where the data is then broadcast via
`RF (radio frequency). The broadcast data is received and
`25 decoded by an alphanumeric message receiver.
`Once the calling party identifier or automatic number
`identification (ANI) has been decoded and presented to the
`computer, a query is made to the Data Management System
`or ALI (Automatic Location Identification) Database.
`30 Returned from that database is the ALI which includes, but
`is not limited to the following fields: (1) the calling party
`identifier or ANI; (2) the address, including the block
`number, street name, sub address such as apartment, trailer,
`suite, and the city and state; (3) the time of day and the date
`3s of the call; (4) the caller's class of telephone service such as
`residential, business, PBX or mobile; (5) the Emergency
`Service Number (ESN) which is a three digit code that can
`represent a geopolitical jurisdiction; (6) the subscriber's
`name; and (7) the billing telephone number. Also available
`40 for inclusion is any comments that the call taker wishes to
`insert such as "caller unable to speak, possibly choking" or
`"disturbance" or "fire reported at this address." This infor-
`mation may be integrated with additional information
`entered by the call taker such as the nature of the incident
`45 and whether it's critical or non-critical.
`None of the prior art provide for communicating emer-
`gency telephone call notices to designated parties that
`includes real-time information about the incident or emer-
`so gency that is being reported, collected within an interval
`between a time that the emergency call is recognized and a
`response is initiated, automatically and immediately while
`the incident is being reported.
`Accordingly, there is a need for an improved system and
`ss method of communicating emergency telephone call notices
`to designated parties that provides real-time information
`about the incident or emergency that is being reported,
`automatically, with or without human intervention. This will
`ensure that information about the content of an emergency
`60 call is made available to notified parties automatically
`whether or not a call taker that answers takes action with
`respect to the emergency call.
`An important advantage is that designated parties are
`notified that a 9-1-1 call has been placed, even though it may
`65 not have been answered or responded to by emergency
`personnel. This is a very useful and unique feature because
`even when personnel are too busy to act after answering a
`
`Intrado Ex. 1027 - 18
`
`

`

`US 6,775,356 B2
`
`20
`
`6
`the subscriber's telephone bill or by direct mailing by the
`notify service. Thus, only those telephone customers that
`have subscribed to the service will have information trans-
`mitted to designated notify telephone numbers. Registration
`s via the local telephone company requires scheduled down.
`loading of a data packets for each registrant to the system's
`master subscriber database.
`Alert Signal Origination includes ANI from the ALI
`database system query, Advanced Intelligent Network (AIN)
`10 triggers, wireless network events, and Internet Protocol (IP)
`calls. All ANIs or other unique identifying information are
`evaluated against the master subscriber database to verify
`account status.
`If a positive evaluation is confirmed, Real-Time Data
`5s Acquisition occurs. The selective router or other voice-
`carrying device in an Advanced Intelligent Network, will be
`signaled to transfer the voice to a voice-recording device
`that will record the call. Additional information from a
`Computer-Assisted Dispatch device (CAD) associated with
`the call is obtained by database query. The information is
`stored for retrieval for use in the notification.
`Notification is comprised of placing an outgoing connec-
`tion to each subscriber's list of addressable communication
`25 devices to be notified under the terms of the system and
`placing either a computer generated voice or text message
`on the connection, informing the communication device that
`the subscriber has initiated a 9-1-1 call. The notification may
`contain prompts to access the additional CAD and voice-
`30 recording information.
`Other components of the system
`include typical
`computer-generated options such as modification of addres-
`sable communication devices to be automatically connected,
`automatic testing of the notification process by the
`information
`35 subscriber, help notifications and pricing
`responses..
`An advantage of the invention is that a voice recording
`allows an early, accurate notification of a third party when
`someone dials 9-1-1 from a subscriber phone. For example,
`40 the early accurate notification of a private security company
`when someone dials 9-1-1 from a protected phone or early,
`accurate notification of a campus security force when some-
`one dials 9-1-1 from a campus phone.
`
`9-1-1 call a notified party is informed not only that the call
`was placed but also the nature of the call.
`It is desirable to provide a method of using one or more
`of the ANI, Time, and Date or other unique identifying
`information to search an emergency response database,
`transferring information from the emergency response or
`other database to an emergency service notify database, and
`incorporating the information into the outgoing notify mes-
`sage.
`It is desirable to provide a system that will detect a call to
`an emergency service that is initiated from a mobile com-
`munications device and respond with an automatic notifi-
`cation that the call has occurred and supply real-time inci-
`dent and response information.
`It is desirable to be able to offer to the recipient of the
`notification call more information upon which to make a
`decision on how to respond.
`It is desirable to provide a. notification service that can
`detect emergency calls from a wireless phone regardless of
`whether the ALI database is queried in the processing of the
`call.
`
`2.0 SUMMARY OF THE INVENTION
`Briefly, the invention relates to a method of searching an
`emergency response database, transferring information from
`the emergency response or other database to an emergency
`service notify database, and incorporating the information
`into the outgoing notify message. The invention is a com-
`puter driven telecommunications system that automatically
`responds to all wireline or wireless emergency 9-1-1 calls,
`including wireline and wireless Internet Protocol (P) emer-
`gency 9-1-1 calls.
`Wireline calls result in a query to the local telephone
`company's Selective Routing/Automatic Location Identifi-
`cation (ALl) database system. This query may come from a
`tandem selective router, a 9-1-1 controller, a service control
`point; or other source of an Automatic Number Identification
`(ANI). An emergency call initiated from a mobile commu-
`nications (wireless) device is recognized by an alert signal
`origination mechanism at a point somewhere along a net-
`work path.
`In either wireline or wireless calls, additional information
`including real-time information about the incident that is
`being reported is collected within an interval between a time
`that the emergency call is recognized and a response is
`initiated. The emergency call is associated with the addi-
`tional information. A notify call is then automatically plac