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`0001
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`Guide to the Best of Outlook 97 Features
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`Outloo VII
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`of Share categories among all Outlook items
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`‘k Display items in tables or on a timeline
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`:1 Get automatic reminders for appointments, meetings, and tasks
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`Automatically archive outdated items
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`3/ Use Outlook data with all Office applications
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`1/ Use Outlook to End anything on your disks
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`calendar and contacts
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`Keep a personal calendar of appointments. events, and meetings
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`V Mark holidays and special events
`9: Find out when people are available for meetings
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`0/ Remember birthdays, anniversaries, and your contacts’ interests
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`Automatically address e-mail and snail-mail
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`Click to place a phone call
`6’ Click to access a contacts Internet site
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`Gustomlzlng Outlook
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`Create your own views of items
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`* Use the many customized applications available from Microsoft's Outlook Web site
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`V Design your own forms
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`of Enhance Outlook with Visual Basic Script code
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`E-mall and Snail-mall
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`Attach any file to an e-mail message you semi
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`it Use the Rules Wizard to tell Outlook how to handle your incoming e-mail
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`1/ Keep all your email and fax messages organized
`Send email and snail-mail to distribution lists
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`Journal and Notes
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`1/ Automatically track all your work in Office applications
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`1/ Log your e-mail activity
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`V Keep records ofyour phone calls
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`V Instantly create sticky notes
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`Task:
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`1/ Assign tasks to others
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`<vv~vm~mgwwuea-4avc«o:wmwa;m~w¢eevr=awuu~xwwwmA»a&~o;2.:5>
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`Rating system it = star feature or enhancement
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`0/ = Worth checking out
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`No symbol = New teature or enhancement
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`0002
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`0002
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`CmSU
`MICROSOFT®
`OUTLOOK 97
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`0
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`0003
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`0003
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`

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`USING
`MICROSOFT®
`OUTLOOK 97
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`Written by Gordon Padwick with
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`Helen Feddema 0 Pamela Palmero Sharon Podlin 0 Dan Rahmel
`Ofibblfibvw
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`33.,
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`0
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`0004
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`0004
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`Special Edition Using Microsoft Outlook 97
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`Copyright© 1997 by Que® Corporation.
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`All rights reserved. Printed in the United States of America. No part
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`of this book may be used or reproduced in any form or by any
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`any part of this book for any purpose other than your own personal
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`use is a violation of United States copyright laws. For information,
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`address Que Corporation, 201 W. 103rd Street, Indianapolis, IN
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`Library of Congress Catalog No.: 9670220
`ISBN: 0-7897-1096-x
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`Screen reproductions in this book were created using Collage Plus
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`Credits
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`PRESIDENT
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`ACQUISITIONS MANAGER
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`AcQuisiTioNs EDITOR
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`RebeCCa M. Mounts
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`ASSISTANT PRODUCT MARKETING MANAGERS
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`Composed in Century Old Style and Franklin Gothic by Que Corporation.
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`0006
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`To Mary Stower, my godmother, who lives in Newton Poppleford, Devon,
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`England.
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`0007
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`About the Authors
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`_ Gordon Padwick is a senior programming analyst who is responsible for developing
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`integrated applications based on Microsoft’s Office suite. He has worked with computers
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`for more years than he cares to remember, and has experience as an engineer and a man-
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`ager in many hardware and software design projects. He has worked with Windows and
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`Windows applications since Microsoft introduced the first version of Windows in 1987.
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`Previously, Padwick was an independent consultant who specialized in Windows
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`applications. He has authored and contributed to many books about word processing,
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`spreadsheets, databases, graphics, desktop publishing, and presentation software; his
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`most recent publications are Que’s Building Integrated Office Applications and Special
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`Edition Using Microsofi‘ Office Professional. In addition, he has presented training classes,
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`provided computer applications support, and developed custom database applications.
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`Padwick is a graduate of London University, and has completed postgraduate studies in
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`computer science and communications. He currently lives in southern California.
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`Helen Feddema grew up in New York City. She was ready for computers when she
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`was 12, but computers were not ready for her yet, so she got a B.S. in Philosophy from
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`Columbia and M.T.S. in Theological Studies from Harvard Divinity School, while working
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`at various office jobs. It was at HDS that she got her first computer, an Osbourne, and
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`soon computers were her primary interest. She started with word processing and spread-
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`sheets, went on to learn dBASE, and did dBASE development for six years, part of this
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`time as a corporate developer. After being laid off in a flurry of corporate downsizing, she
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`started doing independent consulting and development, using dBASE, Object Vision,
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`Always looking for something new and better, Helen beta tested Access 1.0, and soon
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`recognized that this was the database she had been looking for ever since Windows 3.0
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`was introduced, and she saw the gap waiting to be filled by a great Windows database.
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`She concentrated on Access development and writing for several years, and in 1994 joined
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`Information Management Services, a Microsoft Solutions Provider, as an Access and MS
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`Helen co—authored Inside Microsofl Access (New Riders, 1992). Most recently, Helen
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`co—authored Access How-Tos for the Waite Group Press.
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`Helen is a big-time beta tester, sometimes having seven or eight betas runningat once,
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`mostly Microsoft, but with some other vendors as well.
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`She lives in the mid-Hudson area of New York state, with three cats and three computers.
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`Pamela Palmer is an independent consultant specializing in software development. She
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`applications. Pam has developed systems using Visual Basic, Visual Basic for Applica-
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`tions, Access, and Fox Pro. When not developing applications, she instructs as a Microsoft
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`Certified Trainer. Pam also served as one of the co-authors of Que’s Using Visual Basic 3.
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`She can be contacted via Internet at 74170, 1526@compuserve.com.
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`courses. Sharon has over 15 years experience in the industry and has worked primarily
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`with Fortune 100 companies including J. C. Penney, Hyatt International Hotels, and
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`United Airlines. She actively participates in the Microsoft Certified Professional program
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`SQL Server, Excel, Visual Basic for Applications, and Windows NT. She can be reached
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`Rob Tidrow has been using computers for the past six years and has used Windows for
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`the past four years. Mr. Tidrow is a technical writer and recently was the Manager of
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`Product Development for New Riders Publishing, a division of Macmillan Computer Pub-
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`lishing. Rob is co—author of the best-selling Windows for Non-Nerds, and has co-authored
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`several other books including Inside the World Wide Web, New Riders’ Official CompuServe
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`Yellow Pages, Inside Microsoft Office Professional, Inside WordPerfect 6 for Windows, Riding
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`the Internet Highway, Deluxe Edition, and the AutoCAD Student Workbook. In the past, Mr.
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`Tidrow created technical documentation and instructional programs for use in a variety of
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`industrial settings. He has a degree in English from Indiana University. He resides in
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`Indianapolis with his wife, Tammy, and two boys, Adam and Wesley. You can reach him on
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`0009
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`Acknowledgments
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`This is my opportunity, as the lead author of this book, to acknowledge and thank the
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`My thanks go to three groups of people: the dedicated folks at Microsoft who conceived
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`and created Outlook, the writers who contributed chapters to this book, and the enthusi-
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`astic crew at Que who made this book possible.
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`Above all, I should offer my thanks to the Microsoft people who created Outlook but,
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`unfortunately, I don’t know their names. To you all, I offer my congratulations for creating
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`a great new product.
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`During the last few months of 1996, I learned about Outlook by using an unending (so it
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`seemed) series of beta versions of Office 97. My special thanks go to the team of
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`Microsoft people who promptly answered my many questions, particularly to Scott En-
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`glish, Dayle Maynard, and John McCrae. You did a great job, guys, in answering most of
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`my questions, and in avoiding giving specific answers to some of my questions about
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`Outlook’s limitations. Bill should be proud of you.
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`Although my name appears on the cover, I didn’t write it all. Thank you to the writers
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`who contributed chapters to this book: Sharon Podlin, Pamela Palmer, Rob Tidrow,
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`Dan Rahmel, and Helen Feddema. Without their expertise and experience, the book
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`Acquisitions Editor——directed the entire process of getting this book written, Kevin
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`Kloss—Developmental Editor—kept the subject matter in focus, Rebecca Mounts—Pro-
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`duction Editor—repeatedly prodded me to clarify my writing, Curtis Knight, Convergent
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`Data Technologies, Inc., Stan Spink, and Robert Bogue——Technical Editors—vetted the
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`technical details and suggested more corrections than I was sometimes pleased to receive.
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`The many illustrations of what you can expect to see on your screen were captured with
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`Collage Complete. Thank you to Nancy and Neil Rosenberg of Inner Media for providing
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`Collage Complete for me to use to capture screens for this book.
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`As always, I want to acknowledge my gratitude to my wife, Kathy, who uncomplainingly
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`puts up with seeing the back of my head during the many evening and weekend hours I
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`spend writing books. Her support and encouragement have made it possible for me to
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`finish this book just about on schedule.
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`Gordon Padwick
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`January, 1997
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`0010
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`0010
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`0011
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`

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`Contents at a Glance
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`| Getting Started with Outlook
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`Outlook Overview 11
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`Exploring Outlook 23
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`Scheduling Personal Activities
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`Tracking Personal Tasks
`93
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`Creating and Using Contacts
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`151
`Using Notes
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`Recording Your Activities
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`185
`Preparing to Work with Microsoft Mail E-mail
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`Receiving and Sending Microsoft Mail Messages
`211
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`Finding Items and Files
`259
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`Archiving Items
`291
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`1 2 3 4
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`10
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`11
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`47
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`121
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`169
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`I Exploring 0utlook’s Broader Capabilities
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`12
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`14
`15
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`17
`18
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`19
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`13
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`16
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`20
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`22
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`23
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`25
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`26
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`321
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`369
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`395
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`443
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`513
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`309
`Working with Profiles
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`Working with Folders and Address Books
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`Planning Meetings
`353
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`Customizing Your Calendar
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`Organizing Your Tasks
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`Assigning Tasks
`415
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`431
`Organizing Your Journal
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`Providing More Information About Contacts
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`Sending and Receiving Internet E-mail
`459
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`Exploring the Web
`479
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`Sending and Receiving E-mail from Other Services
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`Sending and Receiving Faxes
`545
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`Creating Items Automatically 571
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`Exporting and Importing Items
`595
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`Working Remotely 623
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`II
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`683
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`727
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`ill
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`I Developing Outlook Applications
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`27
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`28
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`29
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`651
`Modifying and Creating Forms
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`Working with Visual Basic Script
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`Using the Outlook Object Model
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`0012
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`|Appendkes
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`IV
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`UOU:7{>
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`Installing Outlook 773
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`777
`Setting Outlook’s Options
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`Outlook’s Standard Folders, Files, and Fields
`Reference Sources
`805
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`797
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`Glossary 809
`Index 825
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`0013
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`0013
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`Table of Contents
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`1
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`Introduction
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`Understanding Outlook 2
`Who Should Read This Book?
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`What You’ll Learn in This Book 4
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`4
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`Special Features in the Book 7
`Final Comment
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`8
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`Getting Started with Outlook
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`1 Outlook Overview 11
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`Putting Outlook into Perspective
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`Looking at Outlook from a Distance
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`Taking a Closer Look
`13
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`12
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`12
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`17
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`17
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`Using Outlook
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`Managing Your Time
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`Organizing Your Information
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`Communicating with Other People
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`Archiving Items
`20
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`18
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`20
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`Developing a Custom Outlook Environment
`From Here...
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`21
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`21
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`2 Exploring Outlook
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`Starting Outlook 24
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`23
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`27
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`Using Information Services
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`Understanding the Outlook Window 27
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`Using the Inbox Menu Bar
`29
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`Using the Toolbar
`29
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`Using the Outlook Bar
`Information Viewer
`35
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`Viewing the Folder List
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`30
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`36
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`Navigating in Outlook 38
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`Getting Help While You Work 38
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`0014
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`0014
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`

`
`xiv
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`Special Edition Using Microsoft Outiook
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`39
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`Getting Results with Microsoft Office for Windows 97
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`Using the Office Assistant
`39
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`Getting ScreenTips
`42
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`43
`Referring to Online Help
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`Getting Support on the Web
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`Closing Outlook 45
`From Here...
`45
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`43
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`47
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`3 Scheduling PersonalActivities
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`Understanding Calendar
`48
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`Understanding the Day View 49
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`Understanding the Week View 54
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`Understanding the Month View 56
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`Switching Among Calendar Views
`57
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`63
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`Understanding Appointments, Meetings,
`58
`and Events
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`59
`Setting the Calendar Options
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`59
`Creating a New Appointment
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`Entering the Subject and Location 60
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`Entering Start and End Times
`60
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`Setting a Reminder
`61
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`Assigning Your Time
`63
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`Describing Your Appointment
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`Choosing a Category 63
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`Making the Appointment Private
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`Saving the Appointment
`64
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`Viewing an Appointment in Your Calendar
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`Creating an Appointment on Your Calendar
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`Typing Dates and Times
`66
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`Typing Dates
`67
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`Typing Times
`67
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`64
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`64
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`66
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`68
`Working with Categories
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`68
`Using the Master Category List
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`Deleting Categories from the Master Category List
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`Adding Categories to the Master Category List
`70
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`Resetting the Master Category List
`70
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`Changing Categories Assigned to an Item 71
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`69
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`0015
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`

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`Contents
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`I
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`xv
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`71
`Creating a Recurring Appointment
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`Creating a Recurring Appointment from Scratch 71
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`Displaying a Recurring Appointment 74
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`Changing a One-Time Appointment to a Recurring
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`Appointment
`75
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`75
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`77
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`Creating a One~Time Event
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`Creating a Recurring Event
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`77
`Marking Holidays on Your Schedule
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`Marking Holidays and Special Days Automatically 78
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`Marking Holidays and Special Days Manually 79
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`Editing Your Schedule
`80
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`Changing Text in a One-Time Appointment or Event
`
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`Changing the Time and Duration for a One-Time
`
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`Appointment
`80
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`Changing the Date of a One-Time Appointment
`
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`Deleting a One-Time Appointment
`81
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`Changing Recurring Appointments and Events
`
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`80
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`81
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`82
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`83
`Using Calendar Views
`
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`Using Standard Calendar Views
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`Modifying the Standard Views
`
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`Creating Custom Views
`88
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`
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`Understanding Filters
`
`
`88
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`
`84
`
`88
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`Printing Your Schedule
`From Here...
`
`
`
`92
`
`
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`91
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`93
`4 Tracking Personal Tasks
`
`
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`Beginning to Work with Tasks 94
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`
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`Creating a Task 95
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`95
`Entering the Subject
`
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`Entering Due and Start Dates
`
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`Defining the Status
`97
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`
`
`Setting a Reminder
`97
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`Owning a Task 97
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`
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`Entering Notes
`98
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`
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`98
`Assigning Categories
`
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`98
`Making a Task Private
`
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`Attaching a File to a Task 98
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`
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`
`96
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`0016
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`0016
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`

`
`xvi
`
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`I Special Edition Using Microsoft Outlook
`
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`Saving a Task 98
`
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`Displaying Tasks in the Calendar
`
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`Editing and Updating a Task 100
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`98
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`104
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`101
`Viewing Your Tasks
`
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`Changing the Order of Tasks in a View 102
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`Formatting Fields
`103
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`Adding and Removing Fields
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`Grouping a View 108
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`Filtering Task Views
`111
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`Saving a Modified View 112
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`Deleting a View 112
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`113
`Working in More Detail with Views
`
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`Working with the Timeline View 113
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`116
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`Creating Recurring Tasks
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`Creating an Item from a Different Type of Item 117
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`Converting an Appointment into a Task 117
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`Converting a Task into an Appointment
`119
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`Printing Tasks
`From Here...
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`119
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`120
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`121
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`131
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`131
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`123
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`134
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`5 Creating and Using Contacts
`
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`Creating Contacts Items
`122
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`Creating Basic Information About a New Contact
`
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`Editing Contact Information 130
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`Entering Additional Contact Information
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`Creating Automatic Journal Entries
`
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`132
`Using Other Fields
`
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`Entering More Contacts at the Same Company
`
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`134
`Viewing Contact Items
`
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`Using Standard Contact Views
`
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`Creating Custom Views
`
`134
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`135
`
`138
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`Using Your Contact Information
`
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`
`Designating Your Contacts Subfolder as an Outlook Address
`Book 139
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`140
`Dialing Phone Numbers
`
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`Using Contact Information in Word Documents
`
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`143
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`Printing Contact Information
`From Here...
`150
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`150
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`
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`0017
`
`

`
`Contents
`
`
`
`xvii
`
`
`152
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`
`
`6 Using Notes
`
`
`
`
`Understanding the Notes Information Viewer
`
`151
`
`
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`152
`
`153
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`
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`Creating a Note
`
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`
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`Entering the Text
`
`
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`Changing Note’s Default Settings
`
`
`
`155
`Opening a Note
`
`
`
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`155
`Changing a Note’s Color
`
`
`
`
`Assigning Categories to a Note
`
`
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`Viewing Notes
`
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`Using the Standard Views
`
`
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`Modifying Views
`158
`
`
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`Deleting a Note
`158
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`157
`
`157
`
`
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`154
`
`
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`156
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`159
`
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`Using Notes
`
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`Creating Notes While You Work
`
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`Saving a Note as an Appointment
`
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`161
`Saving a Note as a Contact
`
`
`
`
`
`Sending a Note as a Message
`163
`
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`
`
`Copying a Note to Another Application
`
`160
`
`
`160
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`Creating a Note from Another Item 165
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`Printing a Note
`From Here...
`
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`167
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`166
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`163
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`169
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`170
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`7 Recording Your Activities
`
`
`
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`Taking a First Look at Journal
`
`
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`Recording Activities Automatically 172
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`Selecting Items to Record
`172
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`
`
`Recording File Activity
`174
`
`
`
`
`
`
`Determining What Happens When You Open a Journal
`
`
`Entry 174
`
`
`
`
`
`
`
`
`
`Creating Journal Entries Manually 175
`
`
`
`
`Defining a Journal Entry 176
`
`
`
`
`Creating a Contact Journal Entry 178
`
`
`
`Timing Activities
`
`178
`
`
`
`
`
`
`
`
`179
`Viewing Journal Entries
`
`
`
`Using Standard Views
`
`
`
`Modifying Views
`183
`
`
`
`Editing a Journal Entry 183
`
`
`179
`
`
`
`
`
`0018
`
`0018
`
`

`
`xviii
`
`
`I Special Edition Using Microsoft Outlook
`
`
`
`
`
`
`
`
`
`Deleting a Journal Entry 183
`
`
`
`
`183
`
`
`
`Printing Journal Entries
`From Here...
`184
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`8 Preparing to Work with Microsoft Mail E-mail
`
`
`
`
`
`
`Preparing to Receive and Send Messages
`186
`
`
`
`Choosing an E-mail Editor
`
`186
`
`
`
`
`
`185
`
`
`
`
`
`
`
`
`Connecting to a Workgroup
`
`
`Establishing a Workgroup Postoffice
`
`
`
`
`Creating the Postoffice
`
`
`
`
`192
`Creating Postoffice Mailboxes
`
`
`
`
`Deleting and Changing Postoffice Mailboxes
`
`
`
`187
`
`
`
`188
`
`
`
`188
`
`
`
`
`
`194
`
`
`
`195
`
`
`
`
`196
`
`
`
`
`
`
`
`
`
`194
`Adding and Configuring Microsoft Mail
`
`
`
`
`
`
`Adding the Microsoft Mail Information Service
`
`
`
`
`
`Configuring the Microsoft Mail Information Service
`
`
`
`
`
`Changing Your User Password 200
`
`
`
`
`201
`Selecting E-mail Options
`
`
`
`
`
`202
`Checking for New Mail
`
`
`
`
`
`Being Alerted to Mail Arrival
`
`
`
`
`Processing New Mail
`204
`
`
`
`
`Choosing an E-mail Editor
`
`205
`
`
`202
`
`
`204
`
`
`
`
`
`Inspecting Your Log File
`
`
`
`Preparing Subfolders and Categories
`
`
`
`Creating Subfolders
`206
`
`
`
`Working with Mail Categories
`From Here...
`209
`
`
`
`
`
`
`
`206
`
`
`
`
`208
`
`
`
`
`
`
`
`
`
`9 Receiving and Sending Microsoft Mail Messages
`211
`
`
`
`
`
`
`
`
`Preparing to Receive and Send Workgroup Messages
`212
`
`
`
`
`
`
`Understanding the Inbox Information Viewer
`212
`
`
`
`Deleting a Message
`214
`
`
`Indicating Message Status
`
`
`
`
`Sending and Receiving a Simple Message
`
`
`
`
`Confirming Your Setup
`217
`
`
`
`Creating a Message
`218
`
`
`
`Sending the Message
`220
`
`
`
`
`214
`
`
`
`
`217
`
`
`
`0019
`
`0019
`
`

`
`
`222
`
`
`
`
`223
`
`
`
`
`228
`
`
`231
`
`
`231
`
`Contents
`
`
`
`xix
`
`
`
`
`
`238
`
`
`
`
`
`221
`Receiving the Message
`
`
`
`
`
`Being Notified When a Message Arrives
`
`
`
`
`
`
`Being Notified When Mail Arrives
`222
`
`
`
`
`Being Notified About Delivery Problems
`
`
`
`
`Sending a Message Later
`225
`
`
`
`Sending More Sophisticated Messages
`
`
`
`
`Formatting the Text
`228
`
`
`
`
`
`Assigning Categories to a Message
`
`
`
`
`
`Inserting a File or Item into a Message
`
`
`
`
`
`Inserting an OLE Object
`235
`
`
`
`
`
`237
`Automatically Inserting Your Signature
`
`
`
`
`
`
`Setting the Importance and Sensitivity of a Message
`
`
`
`Flagging a Message
`240
`
`
`
`
`Using Voting Buttons
`243
`
`
`
`
`Saving Mail Items
`245
`
`
`Setting Tracking Options
`
`
`
`
`Replying to and Forwarding Messages
`
`
`
`
`
`Replying to a Message
`249
`
`
`
`Forwarding a Message
`251
`
`
`
`Annotating a Message
`251
`
`
`
`
`
`
`
`
`Having Replies Sent to a Different Person 252
`
`
`
`
`
`247
`
`
`
`
`249
`
`
`Recalling a Message
`
`
`253
`
`
`Viewing Messages
`
`Printing Messages
`From Here...
`
`
`
`
`256
`
`
`
`
`
`254
`
`255
`
`
`
`259
`
`
`
`
`
`
`10 Finding Items and Files
`
`
`
`
`
`
`Finding E—mail Messages You’ve Received 260
`
`
`
`
`
`
`Specifying the Type of Item 260
`
`
`
`
`Reading a Listed Message
`262
`
`
`
`
`
`
`263
`Looking for Words and Phrases
`
`
`
`
`
`
`
`
`
`Looking for Messages from or to a Person 266
`
`
`
`
`
`Combining Names and Words
`267
`
`
`
`
`
`Finding Messages to Yourself
`268
`
`
`
`
`
`Specifying the Message Date
`268
`
`
`
`
`
`Changing the List View 269
`
`
`
`
`
`
`Saving and Reusing Your Search Criteria
`
`
`
`
`271
`
`0020
`
`0020
`
`

`
`xx
`
`
`I Special Edition Using Microsoft Outlook
`
`
`
`
`
`
`
`
`271
`
`272
`
`
`
`
`
`
`
`
`Saving a Set of Search Criteria
`
`
`
`
`Reusing a Set of Search Criteria
`
`
`
`
`Sharing a Saved Search 272
`
`
`
`
`Deleting a Saved Search
`272
`
`
`
`
`Creating More Closely Defined Searches
`
`
`
`
`
`Exploring the More Choices Tab
`
`
`
`
`Using Advanced Options
`275
`
`
`
`
`Using More Advanced Find Criteria
`
`
`
`273
`
`273
`
`
`
`
`280
`
`
`
`
`
`
`
`280
`Finding Other Types of Items
`
`
`
`
`
`280
`Finding Messages You’ve Sent
`
`
`
`
`Finding Messages in Various Subfolders
`
`
`
`
`Finding Calendar Items
`281
`
`
`
`
`
`
`282
`Finding Other Types of Items
`
`
`
`
`
`
`
`Finding Any Type of Outlook Item 282
`
`
`
`
`280
`
`
`
`
`283
`Finding Files
`
`
`
`283
`Specifying Folders
`
`
`
`
`284
`Specifying File Names
`
`
`
`
`285
`Choosing File Types
`
`
`
`
`Searching for Files
`285
`
`
`
`Specifying File Contents
`
`
`
`Specifying a Date
`287
`
`
`Specifying More Choices
`
`
`
`
`Using the Advanced Tab
`
`
`286
`
`
`
`
`287
`
`288
`
`
`
`
`
`
`
`
`Using Find from the Windows Desktop 288
`From Here...
`289
`
`
`
`
`
`291
`
`
`
`
`
`11 Archiving Items
`
`
`
`
`292
`AutoArchiving Outlook Items
`
`
`
`
`Controlling When AutoArchiving Occurs
`
`
`
`
`
`Preparing Items for AutoArchiving 293
`
`
`
`Item Aging 2%
`
`
`
`
`
`
`Setting the Do Not AutoArchive Field 297
`
`
`292
`
`
`
`
`Manual Archiving 298
`
`
`
`
`299
`Managing Archives
`
`
`
`Maintaining Your Archive
`
`
`
`Retrieving Archived Items
`
`
`299
`
`300
`
`
`Exporting Items
`
`
`
`
`303
`
`0021
`
`0021
`
`

`
`Contents
`
`
`
`
`
`
`
`303
`Deleting Items
`
`
`
`
`Deleting Items Manually 303
`
`
`
`
`Deleting Items Automatically 305
`From Here...
`306
`
`
`
`
`
`
`
`
`
`
`I Part II: Exploring 0utlook's Broader Capabilities
`
`
`
`
`
`
`309
`12 Workingwith Profiles
`
`
`
`
`Understanding Profiles and Information Services
`
`
`
`
`
`Understanding How Outlook Uses Profiles
`
`
`
`
`Using Outlook Configurations
`311
`
`
`
`312
`Choosing a Profile
`
`
`
`
`
`314
`Exploring Your Current Profile
`
`
`
`
`
`315
`Modifying Your Current Profile
`
`
`
`
`
`
`315
`Adding a Service to a Profile
`
`
`
`
`Removing a Service from a Profile
`
`
`
`Modifying a Service’s Properties
`
`
`
`Creating a New Profile
`
`
`
`Deleting a Profile
`318
`
`
`Renaming a Profile
`
`
`
`310
`
`310
`
`
`315
`
`316
`
`
`316
`
`
`318
`
`
`
`
`Working with Multiple Profiles
`From Here...
`
`
`
`319
`
`
`
`
`
`319
`
`
`
`
`
`
`
`
`
`321
`13 Working with Folders and Address Books
`
`
`
`
`
`
`Understanding and Working with the Standard Folders
`
`
`
`
`Working with Folders
`323
`
`
`
`
`Creating Personal Folders and Subfolders
`
`
`
`
`Creating Personal Folders
`324
`
`
`
`Creating Subfolders
`326
`
`
`
`
`
`Maneuvering the Folder List 327
`
`
`324
`
`
`
`
`
`
`322
`
`
`
`
`328
`
`
`
`
`Moving Information Between Folders
`
`
`
`
`328
`Setting Folder Properties
`
`
`
`
`
`
`Working with the General Tab 329
`
`
`
`
`
`
`330
`Working with the AutoArchive Tab
`
`
`
`
`
`
`Working with the Admi

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