`
`.-"
`
`_-:. - - ~--
`
`th Nation's
`.
`Try America On!•ne:_ I e eludes
`#1 online serv•ce . ~
`15 Free Hours Onl•ne.
`
`A Reference for
`the Rest of Us!·
`· by John Kaufeld
`Author of IDG Books'
`Access For Windows• 95 For Dummies•
`
`IDG
`BOOKS
`
`WORLDWIDE
`
`The Fun and Easy Way"' . . ·
`to Find Out About Anieriea
`Online (AOL) Version 3.0
`for PC and Mac Users
`-
`Your Guided Tour for Cwising · I
`the World Wide Web (WWW)
`and the lntemet
`Solutions to Common
`AOL Problems
`-Explained in
`Plain English
`
`Petitioner Microsoft Corporation - Ex. 1006, p.
`
`
`
`-----------
`IDG
`BOOKS
`
`WORLDWtnE
`
`694-0
`
`Petitioner Microsoft Corporation - Ex. 1006, p.
`
`
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`friends; now they bought copies."
`Irene C., Orwell, Ohio
`
`"Thanks, I needed this book. Now I
`can sleep at night"
`Robin F., British Columbia, Canada
`
`.·>.?:;~;·.
`. Already, hundreds of tho~s~~ids·iif.:sati~ieif. re~~~~,;: :
`·agree. They have made ~ .. For biimmi~s ;book~~ til~ ::n; .
`. #1 introductory level. cmnputerii9ok. ~e~i.es}n~.h~Ye~-'
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`look:to . , .For Dummies booki.toj)ive Y.o~:'a _; .. · •· ·.•·;< ...
`· helping hand.
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`"Quick, concise, nontechnical,
`and humorous."
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`BOOKS
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`WORLDWIDE
`
`Petitioner Microsoft Corporation - Ex. 1006, p.
`
`
`
`. AI\1£RICA
`. ONLINE®
`DUtv\M.IEO
`
`FOR
`
`.
`
`· 3RD EDITION
`
`by John Kaufeld
`
`Foreword by Steve Case
`President and CEO of America Online, Inc.
`
`~TM -IDG
`
`BOOKS
`
`WORLDWIDE
`
`IDG Books Worldwide, Inc.
`An International Data Group Company
`
`Foster City, CA • Chicago, IL • Indianapolis, IN • Southlake, TX
`
`Petitioner Microsoft Corporation - Ex. 1006, p.
`
`
`
`America Online® For Dummies~ 3rd Edition
`Published by
`IDG Books Worldwide, Inc.
`An International Data Group Company
`919 E. Hillsdale Blvd.
`Suite 400
`Foster City, CA 94404
`http: I lwww. i dgbooks. com (IDG Books Worldwide Web Site)
`http: I lwww. dummies. com (Dummies Press Web Site)
`Copyright© 1996 IDG Books Worldwide, Inc. All rights reserved. No part of this book, including interior design,
`cover design, and icons, may be reproduced or transmitted in any form, by any means (electronic, photocopying,
`recording, or otherwise) without the prior written permission of the publisher.
`Library of Congress Catalog Card No.: 96-75760
`ISBN: 1-56884-694-0
`Printed in the United States of America
`1098765432
`3E/SS/QR/ZX/IN
`Distributed in the United States by IDG Books Worldwide, Inc.
`Distributed by Macmillan Canada for Canada; by Transworld Publishers Limited in the United Kingdom and
`Europe; by Woods Lane Pty. Ltd. for Australia; by Woods Lane Enterprises Ltd. for New Zealand; by Longman
`Singapore Publishers Ltd. for Singapore, Malaysia, Thailand, and Indonesia; by Simron Pty. Ltd. for South Africa; by
`Toppan Company Ltd. for Japan; by Distribuidora Cuspide for Argentina; by Livraria Cultura for Brazil; by
`Ediciencia S.A. for Ecuador; by Addison-Wesley Publishing Company for Korea; by Ediciones ZETA S.C.R. Ltda. for
`Peru; by WS Computer Publishing Company, Inc., for the Philippines; by Unalis Corporation for Taiwan; by
`Contemporanea de Ediciones for Venezuela. Authorized Sales Agent: Anthony Rudkin Associates for the Middle
`East and North Africa.
`·
`For general information on IDG Books Worldwide's books in the U.S., please call our Consumer Customer Service
`department at 800-762-2974. For reseller information, including discounts and premium sales, please call our
`Reseller Customer Service department at 800-434-3422.
`For information on where to purchase IDG Books Worldwide's books outside the U.S., please contact our
`International Sales department at 415-655-3172 or fax 415-655-3295.
`For information on foreign language translations, please contact our Foreign & Subsidiary Rights department at
`415-655-3021 or fax 415-655-3281.
`For sales inquiries and special prices for bulk quantities, please contact our Sales department at 415-655-3200 or
`write to the address above.
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`please contact our Educational Sales department at 800-434-2086 or fax 817-251-8174.
`For press review copies, author interviews, or other publicity information, please contact our Public Relations
`department at 415-655-3000 or fax 415-655-3299.
`For authorization to photocopy items for corporate, personal, or educational use, please contact Copyright
`Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, or fax 508-750-4470.
`
`UMIT OF UABIUTY IDISCLAIMER OFW ARRANTY:AUTiiOR AND PUBLISHER HAVE USED THEIR BEST EFFORTS
`IN PREPARING THIS BOOK. IDG BOOKS WORLDWIDE, INC., AND AUTiiOR MAKE NO REPRESENTATIONS OR
`WARRANTIES WITH RESPECT TO THE ACCURACY OR COMPLETENESS OF THE CONTENTS OF THIS BOOK AND
`SPECIFICALLY DISCLAIM ANY IMPUED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
`PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTIONS CONTAINED IN THIS
`PARAGRAPH. NO WARRANTY MAY BE CREATED OR EXTENDED BY SALES REPRESENTATIVES OR WRITTEN
`SALES MATERIALS. THE .ACCURACY AND COMPLETENESSOFTHE INFORMATION PROVIDED HEREIN AND THE
`OPINIONS STATED HEREIN ARE NOT GUARANTEED OR WARRANTED TO PRODUCE ANY PARTICUlAR
`RESULTS, AND THE ADVICE AND STRATEGIES CONTAINED HEREIN MAY NOT BE SUITABLE FOR EVERY
`INDMDUAL. NEITHER IDG BOOKS WORLDWIDE, INC., NOR AUTHOR SHALL BE UABLE FOR ANY LOSS OF
`PROFIT OR ANY OTHER COMMERCIAL DAMAGES, INCLUDING BUT NOT UMITED TO SPECIAL, INCIDENTAL,
`CONSEQUENTIAL, OR OTHER DAMAGES.
`Trademarks: All brand names and product names used in this book are trade names, service marks, trademarks,
`or registered trademarks of their respective owners. IDG Books Worldwide is not associated with any product or
`vendor mentioned in this book.
`
`::;::::;
`is a trademark under exclusive
`IDG license to IDG Books Worldwide, Inc.,
`from International Data Group, Inc.
`BOOKS
`
`WORLDWIDE
`
`Petitioner Microsoft Corporation - Ex. 1006, p.
`
`
`
`About the Author
`
`John Kaufeld got hooked on computers a long time ago. Somewhere along the way, he
`discovered that he enjoyed helping people understand how computers worked (a trait
`his Computer Science friends generally considered a character flaw. John graduated with
`a B.S. degree in Management Information Systems from Ball State University and became
`the first PC support technician for what was then Westinghouse, outside Cincinnati,
`Ohio. He learned about online services in the Dark Ages of Telecommunication (the
`1980s) by guessing, failing, and often doing unmentionable things to his modem.
`
`Today, John is the president of Access Systems, a computer consulting firm. He still
`does troubleshooting, conducts technical and interpersonal skills seminars for up-and(cid:173)
`coming computer gurus, and writes in his free moments.
`
`John's other IDG Books titles include Global Network Navigator For Dummies, Access For
`Windows 95 For Dummies, FoxPro 2.6 For Windows For Dummies, and Paradox 5 For
`Windows For Dummies. He regularly uses America Online (where he's known as
`J.Kaufeld) and other online services. He loves to get e-mail and valiantly attempts to
`answer every message he gets.
`
`John lives with his wife, two children, one overbearing canary, and a lovable American
`Eskimo dog in Indianapolis, Indiana.
`
`Dedication
`
`To Jenny, for keyword testing above and beyond the limits of sanity. To J.B. and the Pooz,
`for being incredibly patient. Now it's time for Chuck E. Cheese! To my friends and compatri(cid:173)
`ots at IDG Books Worldwide, Inc., for the opportunity of a lifetime. Thank you, one and all.
`
`Author's AcknowledfJments
`
`First, I want to thank my Project Editor, Pam Mourouzis, for a really great job. Due to
`stamina beyond understanding (and patience beyond comprehension), Pam successfully
`survived yet another round of updates. Let's all hope that her hair grows back soon.
`
`Special thanks also to my Technical Reviewer, Matt Converse, who made extra-special(cid:173)
`sure the book was actually correct. Without Matt's help, I never could have kept up with
`the myriad updates from America Online's Department of Name Changing group.
`
`Further up the Editorial Food Chain, thanks to Diane Steele and Milissa Koloski for being
`the best folks to work with on the planet. Way out at the other end of the known world,
`thanks to Gareth Hancock (who runs my particular corner of the Dummies Press
`Acquisitions Department).
`
`At America Online, thanks go to Marshall Rens, Pam McGraw, and Kelly Richmond.
`Extra-special you're the greatest thanks to Bob Kenyon and Howard Rosenman, who rank
`just below chocolate in my mind. And a special tip of the hat to Steve Case for the
`original vision that spawned AOL.
`
`Finally, my sincere thanks to (in alphabetical order) Barb, Brian, Jen, John, Lisa, Melanie,
`Patricia, Susan, and all my other online friends and acquaintances. Jen gets an extra
`virtual cookie for being an accountant (after all, somebody has to do it) and because she
`let me use the profile of a certain reindeer as an example in this book. Let's JKPARTY, y'all!
`
`Petitioner Microsoft Corporation - Ex. 1006, p.
`
`
`
`ABOUT IDG BOOKS WOIU..DWIDE
`
`Welcome to the world of IDG Books Worldwide.
`IDG Books Worldwide, Inc., is a subsidiary of International Data Group, the world's largest publisher of
`computer-related information and the leading global pro,~der of information-services on information technology.
`IDG was founded more than 25 years ago and now employs more than 8,500 people worldwide. IDG publishes
`more than 275 computer publications in over 75 countries (see listing below). More than 60 million people
`read one or more lDG publications each month.
`Launched m 1990, lDG Books Worldwtde IS today the #l publisher of best-selling computer books m the
`United States. We are proud to have received eight awards from the Computer Press Association in recognition
`of editorial excellence and three from Computer Currents' First Annual Readers' Choice Awards. Our best(cid:173)
`selling ... For Dummies® series has more than 30 million copies in print with translations in 30 languages. IDG
`Books Worldwide, through a joint venture with lOG's Hi-Tech Beijing, became the first U.S. publisher to
`publish a computer book in the People's Republic of China. In record time, IDG Books Worldwide has become
`the first choice for millions of readers around the world who want to learn how to better manage their
`businesses.
`Our mission is simple: Every one of our books is designed to bring extra value and skill-building instructions
`to the reader. Our books are written by experts who understand and care about our readers. The knowledge
`base of our editorial staff comes from years of experience in publishing, education, and journalism(cid:173)
`experience we use to produce books for the '90s. In short, we care about books, so we attract the best people.
`We devote special attention to details such as audience, interior design, use of icons, and illustrations. And
`because we use an efficient process of authoring, editing, and desktop publishing our books electronically,
`we can spend more time ensuring superior content and spend less time on the technicalities of making books.
`You can count on our commitment to deliver high-quality books at competitive prices on topics you want
`to read about. At lDG Books Worldwide, we continue in the IDG tradition of delivering quality for more than
`25 years. You'll find no better book on a subject than one from !DG Books Worldwide.
`
`~{:j~J~~
`LJ {/ . john Kilcullen
`
`President and CEO
`lDG Books Worldwide, Inc.
`
`Computer Press
`Awards ~/99]
`
`Complller Press
`A-~1994
`
`Computer Press
`Awardr ~1995
`
`Petitioner Microsoft Corporation - Ex. 1006, p.
`
`
`
`Publisher's Acknowledgments
`We're proud of this book; please send us your comments about it by using the Reader Response Card
`at the back of the book or bye-mailing us at feedback/ dummi es@i dgbooks. com. Some of the
`people who helped bring this book to market include the following:
`
`Acquisitions, Development, and Editorial
`
`Production
`
`Project Editors: Pamela Mourouzis,
`William A. Barton
`Assistant Acquisitions Editor: Gareth Hancock
`Product Development Manager: Mary Bednarek
`Permissions Editor: Joyce Pepple
`Copy Editor: Tamara S. Castleman
`Technical Editor: Matt Converse
`Editorial Manager: Kristin A. Cocks
`Editorial Assistant: Chris H. Collins
`
`Associate Project Coordinator: Regina Snyder
`Layout and Graphics: E. Shawn Aylsworth,
`Linda M. Boyer, Elizabeth Cardenas-Nelson,
`Dominique DeFelice, Angela F. Hunckler,
`Todd Klemme, Jane Martin, Drew Moore,
`Gina Scott, Kate Snell
`Proofreaders: Melissa D. Buddendeck,
`Rachel Garvey, Nancy Price, Dwight Ramsey,
`Robert Springer, Carrie Voorhis, Karen York
`Indexer: Liz Cunningham
`
`General and Administrative
`
`IDG Books Worldwide, Inc.: John Kilcullen, CEO; Steven Berkowitz, President and Publisher
`
`lOG Books Technology Publishing: Brenda McLaughlin, Senior Vice President and Group Publisher
`
`Dummies Technology Press and Dummies Editorial: Diane Graves Steele, Vice President and
`Associate Publisher; Judith A. Taylor, Brand Manager; Kristin A. Cocks, Editorial Director
`
`Dummies Trade Press: Kathleen A. Welton, Vice President and Publisher; Stacy S. Collins,
`Brand Manager
`
`IDG Books Production for Dummies Press: Beth Jenkins, Production Director; Cindy L. Phipps,
`Supervisor of Project Coordination, Production Proofreading and Indexing; Kathie S. Schutte,
`Supervisor of Page Layout; Shelley Lea, Supervisor of Graphics and Design; Debbie J. Gates,
`Production Systems Specialist; Tony Augsburger, Supervisor of Reprints and Bluelines; Leslie
`Popplewell, Media Archive Coordinator
`
`Dummies Packaging and Book Design: Patti Sandez, Packaging Specialist; Kavish+Kavish,
`Cover Design
`
`The publisher would like to give special thanks to Patrick J. McGovern,
`without whom this book would not have been possible .
`
`•
`•
`
`Petitioner Microsoft Corporation - Ex. 1006, p.
`
`
`
`Contents at a Glance
`
`e 8 e 0 e 0 e e e e 0 0 e G e e e 0 e e 8 e 0 e e e e e e e e e e 0 e e 0 e e e e e 0 e e e 0 0
`lntl'oduction ..................................................................................................................... 1
`Part 1: Driclers EJ for the Di9ital Trac!eler ....................... ......................... 7
`Chapter 1: What You've Gotten Yourself Into (and What You Need to Get Out) ..................................... 9
`Chapter 2: A Brief Romp through an Average Day ................................................................................... 19
`Chapter 3: Making Yourself at Home ................................................... ~ ..................................................... 33
`Chapter 4: Manners in the Electronic World ............................................................................................ 59
`Part II: Sul'flicliniJ the Software .. ... ........... .. . ...... .. . . . . .. ...... .. . . . . . . . . . . . . . . .. ... 6 3
`Chapter 5: Icons for This, Menus for That, and Keys for These and Those .......................................... 65
`Chapter 6: Your Windows on the World .................................................................................................... 87
`Chapter 7: Communicating with Everyone (One Way or Another) ...................................................... 105
`Chapter 8: Loading Up, Loading Down, and Zipping All Around .......................................................... 133
`Part Ill: FlippiniJ throuiJ.h the Channels .. . . . . . .. .. . . . . . ... . . . . . . . . . . .. . . . .. . .. . ... . . . . 74 7
`Chapter 9: Find .................................................. : ........................................................................................ 149
`Chapter 10: Computers & Software .......................................................................................................... 155
`Chapter 11: Digital City .............................................................................................................................. 159
`Chapter 12: Entertainment ........................................................................................................................ 163
`Chapter 13: Games ..................................................................................................................................... 169
`Chapter 14: Health and Fitness ................................................................................................................. 175
`Chapter 15: The Hub .................................................................................................................................. 179
`Chapter 16: International ........................................................................................................................... 183
`Chapter 17: Internet Connection .............................................................................................................. 187
`Chapter 18: Kids Only ................................................................................................................................ 217
`Chapter 19: Learning & Culture ................................................................................................................ 223
`Chapter 20: Life, Styles & Interests ........................................................................................................... 229
`Chapter 21: The Marketplace .................................................................................................................... 239
`Chapter 22: MusicS pace ............................................................................................................................ 24 7
`Chapter 23: The Newsstand ...................................................................................................................... 251
`Chapter 24: Today's News ......................................................................................................................... 257
`Chapter 25: People Connection ................................................................................................................ 265
`Chapter 26: Personal Finance ................................................................................................................... 275
`Chapter 27: Reference Desk ...................................................................................................................... 281
`Chapter 28: Sports ..................................................................................................................................... 291
`Chapter 29: Style ........................................................................................................................................ 295
`Chapter 30: Travel ...................................................................................................................................... 299
`Part IV: GoinlJ Your Own WalJ ........................................................... 303
`Chapter 31: Where to Turn when Panic Sets In ...................................................................................... 305
`Chapter 32: Big Help for Small Business ................................................................................................. 311
`Chapter 33: You Can Take It with You ..................................................................................................... 317
`Chapter 34: The Well-Connected Teacher ............................................................................................... 327
`Chapter 35: The Student's Guide to Online Life ..................................................................................... 333
`Chapter 36: Parenting Your Offspring (In Diapers, Online, or In Between the Two) .......................... 339
`Part V: The Part of Tens .................................................................... 3113
`Chapter 37: Ten Common Things That Go Wrong (and How to Fix Them) ......................................... 347
`Chapter 38: Ten Exercises to Stretch Your Online Dollars .................................................................... 353
`Chapter 39: Ten Internet Resources Worth Checking Out .................................................................... 359
`Chapter 40: Ten Terms for the Jargon-Challenged ................................................................................. 363
`Chapter 41: Ten Ways to Say(} and* ...................................................................................................... 367
`Appendix A: Installing America Online for Windows ............................................................................. 369
`Appendix B: Installing America Online for the Macintosh .................................................................... 375
`lndeJt....... ... .. . . . . . . . . .. . .. . .. . .. .. . .. . . . . . .. ... .. . .. . .. .. . . . . . ... . .. . . . .. .. .. . . . . . . .. .. .. .. . . . . . .. . . . .... .. . .. .. 381
`IDG Books Worldwide End-User License A9reement
`and Installation Instructions ............................................................. 395
`Reader Response Card .......................................................... Back of Book
`
`lr
`
`'
`
`)
`
`Petitioner Microsoft Corporation - Ex. 1006, p.
`
`
`
`Cartoons at a Glance
`
`81J Rich Tennant • Fax: 508~5116~77117 • E~mail: the5wave@ti ac. net
`
`page 147
`
`page 343
`
`Petitioner Microsoft Corporation - Ex. 1006, p.
`
`
`
`Table of Contents
`
`• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
`111tr(7~ll~ti(711 •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 7
`Who I Think You Are ................................................................................................... 1
`It's All English - Except for Parts in "Geek" ............................................................. 2
`Frolicking (Briefly) through the Book ....................................................................... 3
`Part 1: Driver's Ed for the Digital Traveler ....................................................... 3
`Part II: Surviving the Software .......................................................................... 3
`Part III: Flipping through the Channels ............................................................ 3
`Part IV: Going Your Own Way ........................................................................... 3
`Part V: The Part of Tens .................................................................................... 4
`Appendixes ........................................................................................................ 4
`Icons, Icons Everywhere ............................................................................................. 4
`It's Time to Get Started! .............................................................................................. 5
`Part 1: Drit!er's Ed for the Dil}ital Trat!eler................ ... . . . . . . . . . 7
`Chapter 1: What You·ve Gotten Yourself Into
`(and What You Need to Get Out) ..................................................................... 9
`What Online Really Means .......................................................................................... 9
`All It Takes Is a Bunch of Stuff .................................................................................. 11
`First, you need the right software .................................................................. 12
`A computer is a must ...................................................................................... 14
`A modem enters the picture .......................................................................... 15
`What about a phone line? ............................................................................... 16
`Put your call waiting on hold ......................................................................... 17
`Chapter 2: A Brief Romp through an Average Day ....................................... 19
`First, You Need to Sign On ........................................................................................ 20
`Checking the E-Mail box ............................................................................................ 22
`Reading the Morning Paper (And a Magazine or Two) .......................................... 24
`Eyeing the Markets .................................................................................................... 26
`Internet On-Ramp, Next Right .................................................................................. 27
`The Joys of (Nearly) Free Stuff ................................................................................ 28
`Let the Fun and Games Begin! .................................................................................. 29
`Shopping without the Crowds .................................................................................. 29
`Having a Little Chat ................................................................................................... 30
`But Wait- There's More! ......................................................................................... 31
`When It's Time to Say Goodbye ............................................................................... 31
`ChapterJ: Making Yourself at Home ............................................................ 33
`What's in a (Screen) Name? ...................................................................................... 33
`Dealing with Screen Names ...................................................................................... 35
`Creating a new screen name .......................................................................... 35
`Deleting an old screen name .......................................................................... 38
`Changing a screen name ................................................................................. 39
`Turn a Bit and Let Me See Your Profile .................................................................... 40
`Making Your Preferences Known ............................................................................. 42
`Finding the Preferences .................................................................................. 42
`Chat .................................................................................................................. 43
`
`Petitioner Microsoft Corporation - Ex. 1006, p.
`
`
`
`_____________________ Table of Contents
`
`• XI
`
`Graphics ........................................................................................................... 44
`General ............................................................................................................. 45
`Passwords ........................................................................................................ 46
`Download ......................................................................................................... 4 7
`Mail ................................................................................................................... 47
`WWW (World Wide Web) ............................................................................... 48
`Personal Filing Cabinet ................................................................................... 49
`Multimedia Preferences .................................................................................. 50
`Marketing Preferences .................................................................................... 50
`Parental Controls: Taking Away the Online Car Keys ............................................. 51
`Block All But Kids Only ................................................................................... 53
`Chat Controls ................................................................................................... 54
`Download Controls ......................................................................................... 55
`Newsgroup Controls ....................................................................................... 57
`Chapter 4: Manners in the Electronic World ............................................... 59
`In E-Mail, No One Can Hear You Smile ..................................................................... 59
`Keys to Good E-Communication .............................................................................. 60
`Abstain from verbosity- pursue lucid prose ............................................. 61
`Spel wurds rite ................................................................................................. 61
`DON'T SHOUT! ................................................................................................. 61
`Judge Not, Lest Ye Be Flamed ........................................................................ 62
`Apply humor carefully ( ha!) ........................................................................... 62
`Dnt typ lk ths ................................................................................................... 62
`Part II: SurtJitJin9 the Software ........................................ 63
`Chapter 5: Icons for This, Menus for That
`and Keys for These and Those ...................................................................... 65
`Revealing the Toolbar ............................................................................................... 66
`Running through the Menus ..................................................................................... 67
`File .................................................................................................................... 68
`Edit ................................................................................................................... 69
`Go To ................................................................................................................ 70
`Mail ................................................................................................................... 71
`Members .......................................................................................................... 72
`Window ............................................................................................................ 73
`Help .................................................................................................................. 74
`A Menu to Call Your Own .......................................................................................... 75
`Organizing the Places of Your Heart ........................................................................ 78
`Using folders and favorite places .................................................................. 78
`Adding a favorite place ................................................................................... 79
`Adding a folder ................................................................................................ 81
`Moving folders and favorite places ............................................................... 83
`Modifying folders and favorite places ........................................................... 84
`Deleting folders and favorite places .............................................................. 85
`Taking a Shortcut (Key) ........................................................................................... 85
`Chapter 6: Your Windows on the World ....................................................... 87
`The Welcome Window .............................................................................................. 87
`The Channels Window .............................................................................................. 89
`The Service Windows ................................................................................................ 90
`Channel services ............................................................................................. 90
`
`Petitioner Microsoft Corporation - Ex. 1006, p.
`
`
`
`••
`XII
`
`America Online For Dummies, Jrd Edition _____________ _
`
`Individual services .......................................................................................... 92
`Windows on