`
`In re Patent of: Hanaman et al.
`U.S. Patent No.: 6,963,826 Attorney Docket No.: 30651-0047IP1
`Issue Date:
`Nov. 8, 2005
`Appl. Serial No.: 10/668,476
`Filing Date:
`Sept. 22, 2003
`Title:
`PERFORMANCE OPTIMIZER SYSTEM AND METHOD
`
`Mail Stop Patent Board
`Patent Trial and Appeal Board
`U.S. Patent and Trademark Office
`P.O. Box 1450
`Alexandria, VA 22313-1450
`
`
`
`
`
`
`
`PETITION FOR INTER PARTES REVIEW OF UNITED STATES PATENT NO. 6,963,826
`PURSUANT TO 35 U.S.C. §§ 311–319, 37 C.F.R. § 42
`
`
`
`TABLE OF CONTENTS
`
`I.
`
`II.
`III.
`
`MANDATORY NOTICES UNDER 37 C.F.R § 42.8(a)(1) ........................................... 1
`A. Real Party-In-Interest Under 37 C.F.R. § 42.8(b)(1) ......................................... 1
`B. Related Matters Under 37 C.F.R. § 42.8(b)(2) .................................................. 1
`C. Lead And Back-Up Counsel Under 37 C.F.R. § 42.8(b)(3) .............................. 1
`D. Service Information ........................................................................................... 1
`PAYMENT OF FEES – 37 C.F.R. § 42.103 ................................................................ 1
`REQUIREMENTS FOR IPR UNDER 37 C.F.R. §§ 42.104 ........................................ 2
`A. Grounds for Standing Under 37 C.F.R. § 42.104(a) ........................................ 2
`B. Challenge Under 37 C.F.R. § 42.104(b) and Relief Requested ....................... 2
`C. Claim Construction under 37 C.F.R. §§ 42.104(b)(3) ...................................... 3
`THE ’826 PATENT .................................................................................................... 13
`A. Description of the ‘826 Patent ........................................................................ 13
`B. Summary of the Prosecution History of the ‘826 Patent .............................. 17
`THERE IS A REASONABLE LIKELIHOOD THAT AT LEAST ONE CLAIM OF THE
`’826 PATENT IS UNPATENTABLE .......................................................................... 20
`MANNER OF APPLYING CITED PRIOR ART TO EVERY CLAIM FOR WHICH
`INTER PARTES REVIEW IS REQUESTED ............................................................. 22
`A.
`[GROUND 1] – Claim 1 is anticipated by Kimball ......................................... 22
`B.
`[GROUND 2] – Claim 1 is rendered obvious over Kimball in view of Joshi 38
`VII. CONCLUSION .......................................................................................................... 39
`
`
`IV.
`
`V.
`
`VI.
`
`i
`
`
`
`EXHIBITS
`
`
`COM-1001 U.S. Patent No. 6,963,826 to Hanaman et al. (“the ’826 patent”)
`
`COM-1002 Prosecution History of the ‘826 Patent (“the Prosecution History”)
`
`COM-1003 Declaration of Ronald Scott Smith (“The Smith Declaration”)
`
`COM-1004 Kimball, R. and Merx, R., The Data Webhouse Toolkit -- Building Web-
`enabled Data Warehouse, New York, Wiley Computer Publishing, 2000
`(“Kimball”)
`
`COM-1005 Karuna P. Joshi, Anupam Joshi, Yelena Yesha, and Raghu Krishnapuram.
`1999. Warehousing and mining Web logs. In Proceedings of the 2nd interna-
`tional workshop on Web information and data management (WIDM '99), Cy-
`rus Shahabi (Ed.). ACM, New York, NY, USA, 63-68 (“Joshi”)
`
`
`
`COM-1006 Claim Construction Order, comScore, Inc. v. Moat, Inc., Docket No.
`2:12cv00351 (E.D. VA.), July 25, 2013
`
`COM-1007 Library of Congress catalog entry for Kimball, http://lccn.loc.gov/99055652.
`
`COM-1008 ACM web page for Joshi, http://dl.acm.org/citation.cfm?id=319792,and Li-
`brary of Congress catalog entry for Proceedings of the 2nd international
`workshop on Web information and data management,
`http://lccn.loc.gov/2001268731
`
`COM-1009
`
` Transactional, Dictionary.com, Dictionary.com Unabridged, Random House,
`Inc. http://dictionary.reference.com/browse/transactional (accessed: August
`13, 2013) and Transaction, Dictionary.com, Dictionary.com Unabridged, Ran-
`
`ii
`
`
`
`dom House, Inc. http://dictionary.reference.com/browse/transaction (ac-
`cessed: August 13, 2013)
`
`COM-1010 Usage, Dictionary.com, Collins English Dictionary - Complete & Unabridged
`10th Edition, HarperCollins Publishers.
`http://dictionary.reference.com/browse/usage (accessed: August 13, 2013)
`
`COM-1011 Technology, Dictionary.com, Dictionary.com Unabridged, Random House,
`Inc. http://dictionary.reference.com/browse/technology (accessed: August 13,
`2013)
`
`COM-1012 Surveillance, Dictionary.com, Dictionary.com Unabridged, Random House,
`Inc. http://dictionary.reference.com/browse/surveillance (accessed: August
`13, 2013)
`
`COM-1013 Data entry, Dictionary.com, Dictionary.com Unabridged, Random House, Inc.
`http://dictionary.reference.com/browse/data entry (accessed: August 13,
`2013)
`
`COM-1014 Aggregate, Dictionary.com, Dictionary.com Unabridged, Random House, Inc.
`http://dictionary.reference.com/browse/aggregate (accessed: August 13,
`2013)
`
`COM-1015 Presenting, Dictionary.com, Dictionary.com Unabridged, Random House, Inc.
`http://dictionary.reference.com/browse/presenting (accessed: August 13,
`2013)
`
`
`
`
`
`iii
`
`
`
`comScore, Inc. (“Petitioner” or “comScore”) petitions for Inter Partes Review (“IPR”)
`
`under 35 U.S.C. §§ 311–319 and 37 C.F.R. § 42 of claim 1 of U.S. Patent No. 6,963,826
`
`(the ’826 patent). As explained in the following, there exists a reasonable likelihood that
`
`comScore will prevail with respect to at least one claim challenged in this petition.
`
`I.
`
`MANDATORY NOTICES UNDER 37 C.F.R § 42.8(a)(1)
`
`Real Party-In-Interest Under 37 C.F.R. § 42.8(b)(1)
`A.
`Petitioner, comScore, Inc., is the real party-in-interest.
`
`
`
`Related Matters Under 37 C.F.R. § 42.8(b)(2)
`B.
`Petitioner is not aware of any disclaimers or reexamination certificates for the ’826
`
`patent. The ‘826 patent is involved in comScore, Inc. v. Moat, Inc., Docket No. 2:12cv00351
`
`(E.D. VA.).
`
`Lead And Back-Up Counsel Under 37 C.F.R. § 42.8(b)(3)
`C.
`Petitioner designates W. Karl Renner (Reg. No. 41,265) as lead counsel and Kevin
`
`E. Greene (Reg. No. 46,031) as backup counsel.
`
`Service Information
`D.
`Please address all correspondence and service to counsel at 3200 RBC Plaza, 60
`
`South Sixth Street, Minneapolis, MN 55402. Petitioner also consents to electronic service
`
`by email at IPR30651-0047IP1@fr.com.
`
`PAYMENT OF FEES – 37 C.F.R. § 42.103
`II.
`The Petitioner authorizes the Patent and Trademark Office to charge Deposit Ac-
`
`count No. 06-1050 for the fee set in 37 C.F.R. § 42.15(a) for this Petition and further author-
`
`1
`
`
`
`izes payment for any additional fees to be charged to this Deposit Account.
`
`III.
`
`REQUIREMENTS FOR IPR UNDER 37 C.F.R. §§ 42.104
`
`Grounds for Standing Under 37 C.F.R. § 42.104(a)
`A.
`Petitioner certifies that the ’826 patent is eligible for IPR and that Petitioner is not
`
`barred or estopped from requesting IPR.
`
`Challenge Under 37 C.F.R. § 42.104(b) and Relief Requested
`B.
`Petitioner requests inter partes review of claim 1 of the ’826 patent on the grounds
`
`set forth in the table below and requests that claim 1 be found unpatentable. An explana-
`
`tion of how this claim is unpatentable under the statutory grounds identified below, including
`
`the identification of examples of sections where each element can be found in the cited prior
`
`art and relevance of that prior art, is also provided below. Additional explanation and sup-
`
`port for each ground of rejection is set forth in Exhibit COM-1003, the Declaration of Ronald
`
`Scott Smith (“the Smith Declaration”).
`
`Ground
`Ground 1
`
`1
`
`’826 Patent Claims
`
`Ground 2
`
`1
`
`
`
`
`
`Basis for Rejection
`Anticipated under § 102 by Kimball, R. and
`Merx, R., The Data Webhouse Toolkit -- Build-
`ing Web-Enabled Data Warehouse, New York,
`Wiley Computer Publishing, 2000 (“Kimball”).
`In the alternative, obvious under § 103 over
`Kimball in view of Karuna P. Joshi, Anupam
`Joshi, Yelena Yesha, and Raghu Krishnapu-
`ram. 1999. Warehousing and mining Web
`logs. In Proceedings of the 2nd international
`workshop on Web information and data man-
`agement (WIDM '99), Cyrus Shahabi (Ed.).
`ACM, New York, NY, USA, 63-68 (“Joshi”).
`
`2
`
`
`
`The ‘826 patent issued from Application No. 10/668,476, which was filed on Sept.
`
`22, 2003. Accordingly, claim 1 of the ’826 patent has a filing date of Sept. 22, 2003. Kim-
`
`ball and Joshi each qualify as prior art under 35 U.S.C § 102(b). Specifically, Kimball was
`
`published in 20001, which is more than one year prior to Sept. 22, 2003, and therefore quali-
`
`fies as prior art under 35 U.S.C § 102(b). Joshi was published in 19992, which is also more
`
`than one year prior to Sept. 22, 2003, and therefore also qualifies as prior art under 35
`
`U.S.C § 102(b).
`
`Claim Construction under 37 C.F.R. §§ 42.104(b)(3)
`C.
`A claim subject to IPR is given its “broadest reasonable construction in light of the
`
`
`
`specification of the patent in which it appears.” 37 C.F.R. § 42.100(b). Petitioner submits,
`
`for the purposes of this proceeding only, that the claim terms are presumed to take on their
`
`
`1 This is demonstrated by both the copyright page of Kimball as well as the Library of Con-
`
`gress catalog entry for Kimball, which is included as Exhibit COM-1007.
`
`2 This is demonstrated by the ACM web page for Joshi, which indicates it was published in
`
`the Proceedings of the 2nd international workshop on Web information and data manage-
`
`ment, as well as the Library of Congress catalog entry for the proceedings, both of which
`
`are included as Exhibit COM-1008.
`
`3
`
`
`
`broadest reasonable interpretation in view of the specification of the ‘826 patent.3 Accord-
`
`ingly, Petitioner submits, for purposes of this proceeding only, constructions for the following
`
`terms, and submits that all remaining terms should be given their plain meaning.
`
`1. Transactional information
`
`
`
`The District Court declined to construe this term. Claim Construction Order, com-
`
`Score, Inc. v. Moat, Inc., page 15, Docket No. 2:12cv00351 (E.D. VA.), July 25, 2013. For
`
`this proceeding, the Petitioner submits that “transactional information” should be construed
`
`applying the broadest reasonable interpretation to include “information related to conducting
`
`business or negotiations.” This interpretation is consistent with the ‘826 patent specification
`
`and it is not inconsistent with the meaning generally ascribed to this term by those of skill in
`
`the art. Smith Declaration, paragraph 52. Without an explicit definition of transactional in-
`
`formation established in the ‘826 patent specification, and because “transactional infor-
`
`mation” is not a term of art, dictionary definitions were consulted to inform the broadest rea-
`
`sonable interpretation of this term. Smith Declaration, paragraph 52. The term “transac-
`
`tional” refers to “the act of transacting,” and “transact” refers “to carry on or conduct busi-
`
`ness, negotiations, etc.” Transactional, Dictionary.com, Dictionary.com Unabridged, Ran-
`
`dom House, Inc. http://dictionary.reference.com/browse/transactional (accessed: August 13,
`
`3 Because the standards of claim interpretation applied in litigation differ from PTO proceed-
`
`ings, any interpretation of claim terms in this IPR is not binding upon Petitioner in any litiga-
`
`tion related to the subject patent. See In re Zletz, 13 USPQ2d 1320, 1322 (Fed. Cir. 1989).
`
`4
`
`
`
`2013); transaction, Dictionary.com, Dictionary.com Unabridged, Random House, Inc.
`
`http://dictionary.reference.com/browse/transaction (accessed: August 13, 2013). Strictly
`
`applying this definition, transactional information should be interpreted to include information
`
`related to carrying on or conducting business, negotiations, etc. This is also consistent with
`
`the language of claim 2, which, in narrowing claim 1, specifies that the “transactional infor-
`
`mation [is] related to at least one of sales contacts and sales calls.” Indeed, because sales
`
`contacts and calls are related to conducting business or negotiations, claim 2 also supports
`
`petitioner’s proposed construction. The ‘826 patent also supports the proposed construc-
`
`tion, as it states that “transactional data [is] received from sales representatives in the field”
`
`and that such data is directed to “sales contacts, sales calls and the like” and includes “e.g.,
`
`call detail, fulfillment.” The ‘826 Patent, col. 2, lines 24-26; col. 2, lines 45-50, col. 12, 61-
`
`62; col. 15, lines 25-26. These examples are consistent with the transactional information
`
`including information related to conducting business or negotiations. Smith Declaration,
`
`paragraph 52.
`
`
`
`2. Usage information
`
`
`
`The District Court declined to construe this term. Claim Construction Order, com-
`
`Score, Inc. v. Moat, Inc., page 15, Docket No. 2:12cv00351 (E.D. VA.), July 25, 2013. For
`
`this proceeding, the Petitioner submits that “usage information” should be construed apply-
`
`ing the broadest reasonable interpretation to include “information about the act or manner of
`
`using something.” This interpretation is consistent with the ‘826 patent specification and it is
`
`5
`
`
`
`not inconsistent with the meaning generally ascribed to this term by those of skill in the art.
`
`Smith Declaration, paragraph 53. Without an explicit definition of usage information estab-
`
`lished in the ‘826 patent specification, and because “usage information” is not a term of art,
`
`dictionary definitions were consulted to inform the broadest reasonable interpretation of this
`
`term. The term “usage” refers “the act or manner of using.” Usage, Dictionary.com, Collins
`
`English Dictionary - Complete & Unabridged 10th Edition, HarperCollins Publishers.
`
`http://dictionary.reference.com/browse/usage (accessed: August 13, 2013). Strictly applying
`
`this definition, usage information should be interpreted to include “information about the act
`
`or manner of using something.” Smith Declaration, paragraph 53. This is consistent with
`
`the specification’s description of software that “generate[s] data records that represent sales
`
`representative usage of a CRM/SFA system.” The ‘826 Patent, col. 10, lines 26-28.
`
`3. Statistical methodology
`
`The District Court construed “statistical methodology” as “mathematical concept.”
`
`For the purposes of this proceeding, the Petitioner does not believe that this term needs to
`
`be construed. But to the extent the Board believes a construction is useful, the Petitioner
`
`submits that the District Court’s interpretation is not inconsistent with the broadest reasona-
`
`ble interpretation and submits that this construction should be adopted. Smith Declaration,
`
`paragraph 54.
`
`4. Statistical analysis information
`
`
`
`The District Court declined to construe this term. Claim Construction Order, com-
`
`6
`
`
`
`Score, Inc. v. Moat, Inc., page 15, Docket No. 2:12cv00351 (E.D. VA.), July 25, 2013. For
`
`the purposes of this proceeding, the Petitioner does not believe that this term needs to be
`
`construed. But to the extent the Board believes a construction is useful, the Petitioner sub-
`
`mits, for the purposes of this proceeding, that “statistical analysis information” should be
`
`construed applying the broadest reasonable interpretation standard as including “the infor-
`
`mation that results from application of a statistical methodology.” This interpretation is con-
`
`sistent with the term’s usage in independent claim 1, which overtly requires statistical analy-
`
`sis information to be provided through the application of at least one statistical methodology.
`
`See claim 1 ( “applying at least one statistical methodology . . . to provide statistical analysis
`
`information.”). This also is not inconsistent with the term’s normal usage. Smith Declara-
`
`tion, paragraph 55.
`
`5. Technology
`
`
`
`The District Court construed “technology” as “any devices that are capable of send-
`
`ing or receiving data across a communication network.” Yet, nothing in the ‘826 patent or
`
`prosecution history explicitly defines the term “technology” in the manner construed by the
`
`District Court. Without such an explicit definition, one of skill in the art would view this as a
`
`narrow construction of “technology.” Smith Declaration, paragraph 56. In view of this, the
`
`Petitioner submits that the District Court’s construction is too narrow under the broadest
`
`reasonable construction standard. For this proceeding, applying the broadest reasonable
`
`interpretation standard, the Petitioner submits that “technology” should be construed to in-
`
`7
`
`
`
`clude “a scientific or industrial process, invention, method, or the like.” The Petitioner’s pro-
`
`posed construction is consistent with the ‘826 patent’s specification and the meaning that
`
`one of skill of the art would ascribe to this term. Smith Declaration, paragraph 56. As men-
`
`tioned, there is no explicit definition of “technology” in the ‘826 patent, and technology is not
`
`a term of art. A dictionary was therefore consulted to inform the broadest reasonable con-
`
`struction. Technology refers to “a scientific or industrial process, invention, method, or the
`
`like.” Technology, Dictionary.com, Dictionary.com Unabridged, Random House, Inc.
`
`http://dictionary.reference.com/browse/technology (accessed: August 13, 2013). The ‘826
`
`patent does not use the term “technology” in any manner inconsistent with this definition.
`
`Smith Declaration, paragraph 56. Accordingly, for the purposes of this proceeding, in con-
`
`sideration of this applicability of the broadest reasonable interpretation standard, the Peti-
`
`tioner submits that there is no legitimate reason to diverge from or narrow this definition
`
`when construing “technology;” rather, it should be construed as “a scientific or industrial
`
`process, invention, method, or the like.”
`
`6. Performing surveillance
`
`
`
`For this proceeding, “performing surveillance” should be construed applying the
`
`broadest reasonable interpretation standard to include “monitoring.” This interpretation is
`
`consistent with the ‘826 patent specification and it is not inconsistent with meaning generally
`
`ascribed to this term by those of skill in the art. Smith Declaration, paragraph 57. There is
`
`not an explicit definition of “performing surveillance” in the ‘826 patent, and it is not a term of
`
`8
`
`
`
`art. Smith Declaration, paragraph 57. Indeed, the claim language was added through
`
`amendment during original prosecution and the phrase “performing surveillance” is never
`
`even written in the ‘826 patent’s specification.4 Rather the ‘826 patent’s specification merely
`
`discusses software that “operates to monitor computing activity.” The ‘826 Patent, col. 4,
`
`lines 58-65; col. 10, lines 26-28. And, Petitioner notes that dictionary definition of surveil-
`
`lance is “a watch kept over a person, group, etc., especially over a suspect, prisoner, or the
`
`like,” which implies monitoring. Surveillance, Dictionary.com, Dictionary.com Unabridged,
`
`Random House, Inc. http://dictionary.reference.com/browse/surveillance (accessed: August
`
`13, 2013). Because this claim language was added during prosecution, and because there
`
`was no meaningful discussion of the language by the patentee or the examiner, the Peti-
`
`tioner submits the phrase “performing surveillance” should be construed to include “monitor-
`
`ing.”
`
`7. Display Screen
`
`For the purposes of this proceeding, the Petitioner submits that “display screen”
`
`should be construed applying the broadest reasonable interpretation to include “a user inter-
`
`face.” This interpretation is consistent with the ‘826 patent specification and it is not incon-
`
`sistent with meaning generally ascribed to this term by those of skill in the art. Smith Decla-
`
`ration, paragraph 58. There is not an explicit definition of transactional information in the
`
`4 The Petitioner is aware that written description challenges are not permitted in this pro-
`
`ceeding, and does not intend to raise such a challenge.
`
`9
`
`
`
`‘826 patent, but the ‘826 patent uses “display screen” to reference a user interface. Smith
`
`Declaration, paragraph 58. For example, the ‘826 patent discusses the performance opti-
`
`mizer system being implemented as “a web-based system” that includes “convenient navi-
`
`gation between the display screens” in which “users can proceed from area to area without
`
`the need to ‘back track’ through a series of display screens.” The ‘826 Patent, col. 8, lines
`
`19-61. Likewise, the ‘826 patent discusses the sales representative navigating through dis-
`
`play screens of the CRM/SFA application. See, The ‘826 Patent, col. 10, lines 32-57. This
`
`navigation is a characteristic of a user interface. Smith Declaration, paragraph 58. Accord-
`
`ingly, the Petitioner submits that “display screen” should be construed applying the broadest
`
`reasonable interpretation to include “a user interface.”
`
`8. Data Entry Display Screen
`
`
`
`For the purposes of this proceeding, the Petitioner submits that “data entry display
`
`screen” should be construed applying the broadest reasonable interpretation to include “a
`
`user interface in which data is able to be entered.” This interpretation is consistent with the
`
`‘826 patent specification and it is not inconsistent with meaning generally ascribed to this
`
`term by those of skill in the art. Smith Declaration, paragraph 59. There is not an explicit
`
`definition of this term in the ‘826 patent, but referring to a dictionary, the term “data entry”
`
`refers to “entering text or other data into a computer.” Data entry, Dictionary.com, Diction-
`
`ary.com Unabridged, Random House, Inc. http://dictionary.reference.com/browse/data entry
`
`(accessed: August 13, 2013). Taking into account this meaning of “data entry” and the con-
`
`10
`
`
`
`struction of display screen above, the Petitioner submits that, ender the broadest reasona-
`
`ble interpretation, a data entry display screen should be construed to include “a user inter-
`
`face in which data is able to be entered.” This is consistent with the ‘862 patent’s descrip-
`
`tion of the sales representative entering data in the CRM/SFA application. The ‘862 Patent,
`
`col. 1, lines 59-66; col. 2, lines 24-26.
`
`9. Aggregating
`
`For the purposes of this proceeding, the Petitioner submits that “aggregating” should
`
`be construed applying the broadest reasonable interpretation standard as at least encom-
`
`passing “bringing together; collecting.” This interpretation is consistent with the ‘826 patent
`
`specification and it is not inconsistent with meaning generally ascribed to this term by those
`
`of skill in the art. Smith Declaration, paragraph 60. There is not an explicit definition of this
`
`term in the ‘826 patent. Smith Declaration, paragraph 60. One meaning of “aggregate” re-
`
`fers to “to bring together; collect into one sum, mass, or body.” Smith Declaration, para-
`
`graph 60. Aggregate, Dictionary.com, Dictionary.com Unabridged, Random House, Inc.
`
`http://dictionary.reference.com/browse/aggregate (accessed: August 13, 2013). The usage
`
`within the specification makes it clear that “aggregate” in the ‘826 patent at least encom-
`
`passes “to bring together; collect.” Smith Declaration, paragraph 60. For example, the ‘826
`
`patent at col. 12, lines 34-65 discusses data being collected from multiple sources. Accord-
`
`ingly, the Petitioner submits that “aggregating” at least encompasses “bringing together; col-
`
`lecting.”
`
`11
`
`
`
`10. Data modeling
`
`For the purposes of this proceeding, the Petitioner submits that “data modeling”
`
`should be construed applying the broadest reasonable interpretation to include “the process
`
`of defining the structure of the data within an information system by defining the entities, the
`
`data elements, their formats, and the relationships between them.” This interpretation is
`
`consistent with the ‘826 patent specification and it is not inconsistent with meaning generally
`
`ascribed to this term by those of skill in the art. Smith Declaration, paragraph 61. The ‘826
`
`patent discusses creating a data model using, for example, dimensional modeling and illus-
`
`trates specific data models in figures 6A-6I and 8A. The ‘826 Patent, col. 13, line 25 to col.
`
`15, line 38; col. 17, lines 47-54. As understood by one of skill in the art, the data models
`
`shown in the ‘826 patent define the structure of the data within the data warehouse men-
`
`tioned by the ‘826 patent by defining the entities, the data elements, their formats, and the
`
`relationships between them. Smith Declaration, paragraph 61. Accordingly, one of skill in
`
`the art would appreciate that a broadest reasonable interpretation of the term “data model-
`
`ing” would include the process of defining the structure of the data within a system by defin-
`
`ing the data elements, their formats, and the relationships between them. Smith Declara-
`
`tion, paragraph 61.
`
`11. Presenting
`
` For the purposes of this proceeding, the Petitioner submits that “presenting”
`
`should be construed applying the broadest reasonable interpretation to include “showing or
`
`12
`
`
`
`exhibiting.” This interpretation is consistent with the ‘826 patent specification and it is not
`
`inconsistent with meaning generally ascribed to this term by those of skill in the art. Smith
`
`Declaration, paragraph 62. There is not an explicit definition of this term in the ‘826 patent.
`
`Smith Declaration, paragraph 62. Consulting a dictionary to inform the broadest reasonable
`
`interpretation, “present” is defined as “to show or exhibit.” Presenting, Diction-
`
`ary.com, Dictionary.com Unabridged, Random House, Inc.
`
`http://dictionary.reference.com/browse/presenting (accessed: August 13, 2013). This is
`
`consistent with the ‘826 patent’s description of showing information in one or more reports.
`
`See, e.g., The ‘826 Patent at col. 16, lines 63 to col. 20, line 17; Smith Declaration, para-
`
`graph 62.
`
`IV.
`
`THE ’826 PATENT
`
`Description of the ‘826 Patent
`A.
`The ‘826 patent is directed to modeling and warehousing usage information and
`
`transactional information, as well as statistical analysis information derived from applying a
`
`statistical methodology to the usage information and transactional information. The ‘826
`
`Patent, col. 4, lines 36-43. The ‘826 patent discusses performing data modeling on this da-
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`ta and storing the data in a data warehouse. See, e.g., The ‘826 Patent, Col. 1, lines 8-11;
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`col. 4, lines 36-43. A data warehouse generally includes one or more databases that hold
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`an enterprise’s data and may do so in a way that is designed to aid in both complex analysis
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`of data and decision support. Smith Declaration, paragraph 13. Often, a data warehouse’s
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`13
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`primary purpose is to store the enterprise’s data, and present the data in a way that allows
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`members of the enterprise to make business decisions. Smith Declaration, paragraph 13.
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`For example, the data warehouse may store data from the enterprise’s marketing and sales
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`system in a way that allows management to view reports related to that data, such as annu-
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`al or quarterly sales comparisons or comparisons of marketing spend versus sales. Smith
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`Declaration, paragraph 13.
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`The data to be warehoused is typically extracted from the source systems and pro-
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`cessed in a staging area before it is loaded into the databases of the data warehouse.
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`Smith Declaration, paragraph 14. The processing in the staging area includes, for instance,
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`cleaning the data (e.g., correcting misspellings, resolving conflicts in the data, handling
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`missing data elements), deleting data not used in the data warehouse, and converting the
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`data into a format acceptable for the data warehouse. Smith Declaration, paragraph 14.
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`Once the processing in the staging area is completed, the data is loaded into the data
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`warehouse. Smith Declaration, paragraph 14.
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`End user applications can then access the data warehouse to retrieve and present
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`data from the warehouse to a user. Smith Declaration, paragraph 15. For example, an end
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`user application can query the data warehouse for particular data, and then present data
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`yielded from their query in a report, graph, or some higher form of analysis to the user.
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`Smith Declaration, paragraph 15. The end user application can be, for example, an ad-hoc
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`query tool or a data mining or modeling application. Smith Declaration, paragraph 15.
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`14
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`When designing a data warehouse, data modeling is typically employed to create a
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`data model for the data warehouse. Smith Declaration, paragraph 16. The data model can
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`define the structure of the data within the data warehouse by defining the entities, data ele-
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`ments, their formats, and the relationships between them. Smith Declaration, paragraph 16.
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`When an information system uses one or more databases, for example, data modeling may
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`entail defining the database structure to be used by the one or more databases to hold the
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`data. Smith Declaration, paragraph 16. For instance, when relational databases are used
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`to implement the data warehouse, data modeling may entail defining the tables in the rela-
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`tional database used to store the data. Smith Declaration, paragraph 15.
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`The ‘826 patent’s usage and transactional information is derived from a sales repre-
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`sentative’s use of a customer relationship management (CRM) or sales force automation
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`(SFA) application. See, for example, The ‘826 Patent, col. 1, lines 10-11; col. 4, lines 36-57.
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`A sales representative uses a CRM/SFA application available through the representative’s
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`computer to manage, access, and collect transactional information, such as information re-
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`lated to sales contacts, sales calls, or fulfillment. The ‘826 Patent, col. 1, lines 59-63; col. 2,
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`lines 24-26; col. 2, lines 45-50, col. 12, 61-62; col. 15, lines 25-26. In addition, software on
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`a sales representative’s computer observes and records usage information about the repre-
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`sentative’s use of the computer, including the representative’s use of the CRM/SFA applica-
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`tion. The ‘826 Patent, col. 4, lines 58-61; col. 10, lines 25-35. For example, the software
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`may monitor and track “the viewing of a particular display screen” or “the length of time a
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`15
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`particular display screen has been viewed.” The ‘826 Patent, col. lines 33-44.
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`This information is uploaded, aggregated with other data, and stored in a data ware-
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`house. The ‘826 Patent, col. 9, lines 33-46; col. 11, lines 58-63; col. 12, line 34 to col. 13,
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`line 8. Statistical analysis is performed on the usage and transactional information stored
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`in the data warehouse. The ‘826 Patent, col. 9, lines 46-55; col. 15, line 49 to col. 16, line
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`55. To perform the statistical analysis, data is “extracted from the data warehouse and
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`provided to a statistical engine where statistical analysis routines are performed on the da-
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`ta.” The ‘826 Patent, col. 15, lines 54-56. The results of the analysis are “uploaded back
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`into the data warehouse for presentation purposes.” The ‘826 Patent, col. 15, lines 56-58.
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`The data warehouse employs a data model that resulted from data modeling on the
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`usage information, the transactional information, and the results of the statistical analysis.
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`The ‘826 Patent, col. 13, line 25 to col. 15, line 38; col. 17, lines 47-54. For example, di-
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`mensional modeling was performed on the usage information, the transactional information,
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`and the results of the statistical analysis to create the data model shown in figures 6A-6I
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`and 8A. The ‘826 Patent, col. 17, lines 47-54. Figures 6A-6I shows aspects of the data
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`model related to the usage information and transactional information. The ‘826 Patent, col.
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`17, lines 47-54; figs. 6A-6I. Figure 8A shows aspects of the data model related to the re-
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`sults of the statistical analysis. The ‘826 Patent, col. 17, lines 47-54; fig. 8A.
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`The data stored in the data warehouse is employed to prepare reports and tables
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`that provide “insights for management and upper management with respect to the effective-
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`16
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`
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`ness of CRM/SFA systems and related data sources.” The ‘826 Patent, col. 18, lines 4-23.
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`Figures 9B-9Q illustrate examples of reports or tables that are generated. The ‘826 Patent,
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`col. 18, lines 18-23.
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`Summary of the Prosecution History of the ‘826 Patent
`B.
`The ’826 patent issued from U.S. Patent Application No. 10/668,476 (