`
`
`
`'
`
`
`
`PC managers must slftthroiwr
`vendormaukafinghepeyfi
`_ w, -
`
`TIIE VOICE IIF PERSONAL COIPIITIIIG Ill THE ENTERPRISE
`VOLUMé 13. ISSUE 44
` NOVEMBER 4. 1991
`Is Compaq’s fall a sign?
`
`Quattro Pro for Windows
`moves into beta testing.
`
`
`Technology innovators suffer as software still lags
`Btr 'lortr tumult
`years after Compaq and IBM
`said Doug Kass. a senior indus-
`Mouse controls Property Inspector
`Ann Eb Scanner;
`
`without losing any competitive
`try analyst for Dataquesl. in San
`
`Jose. California.
`advantage. Kass added.
`I? LRFE tow
`tester who got a copy. “Then
`As a result. clone manufac-
`The SystemPro. Compaq's
`As Compaq Computer Corp.
`we‘d see the product
`in Janu-
`
`I988 introduction of multipro-
`turers.
`instead of being finan-
`struggles to redefine its identity
`ary.“
`The first beta copies of Bor-
`
`cessing and disk array technol-
`cially overwhelmed by the effort
`following a $70 million loss and
`”I usethe arrival ofbetadislrs
`land‘s Quattro Pro for Windows
`
`
`to keep up with IBM and
`ogy into the PC marketplace.
`the forced departure of CEO
`as a barometer. so we can now
`arrived in the hands of testers
`
`
`Rod Carrion.
`the industry is
`Compaq. have been able to
`symbolizes the problems of in-
`expect production code in three
`two weeks ago.
`the company
`
`troducing new technology. The
`
`wondering if technology leader-
`deeply undercut the “first lier"
`to four months.“ said another
`confirmed.
`SystemPro has not sold well in
`companies. They've offered
`ship is now the kiss ofdeath.
`tester.
`The beta copies arrived a bit
`
`
`
`comparison with other Compaq
`standard systems. added ad-
`For the past five years, Com-
`Distribution of the initial
`earlier
`than expected.
`"The
`
`
`products.
`vanced technology such as 32-
`paq and lBM Corp. have de-
`beta release of Quattro Pro for
`word from Borland was that
`
`
`See MAO. page 115
`
`bit buses and disk drive arrays
`beta releases wouldn‘t be start- Windows is limited, officials at
`fined hardware system advances
`
`
`and both companies
`ing until November,“ said one
`SetelA‘I'TIIO no, page 115
`
`
`
`are
`rapidly losing
`
`market share to lean-
`
`
`Orphmod technology
`er, cheaper clone
`
`
`manufacturers.
`(See
`
`Software needed
`Advanced technology
`
`related story. page
`
`
`to use available
`i 18. and an interview
`supported by IBM
`
`
`
`
`with Ben Rosco, page
`technology
`
`
`ill.)
`- cens -.|
`
`Pros l
`
`Sofiware has fall—
`
`en so
`far behind
`
`0 Limited materials—existing
`0 Very fast switching speed.
`hardware innova-
`
`
`
`materials are highly tempera-
`o High constrast ratio.
`tions
`that Compaq
`ture sensitive.
`
`
`and IBM have been
`
`" Mder viewing angle.
`
`
`0 Must use either narrow cell
`seriously hurt
`intro-
`
`
`'0
`Image persists alter voltage
`
`spacing or very high ore-tilt.
`ducing expensive
`
`is removed.
`
`
`new technologies cus-
`
`D Gray scale currently difficult
`
`
`tomers barely use.
`0 Full color and gray scale
`
`
`“it‘s
`incredible
`possible.
`
`
`
`there‘s been virtually
`
`
`no software develop-
`
`
`ment that really takes
`lLlC‘r' C. MIME j leOWmLU
`
`advantage of systems
`
`platforms that were
`
`introduced in 1987."
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`Larger, less expensive
`Canon LCD on way
`
`
`Apple reveals plans for updated A/Ux,
`PowerOpen Unix development alliance
`
`
`
`GREGBORE".r'INFOWORLD
`
`It Vvouue Lee
`
`
`lislting system next spring and
`
`will later he otTered on comput-
`
`
`include support for System 7.0.
`ers in the United States.
`
`Ivcnte concert“
`Canon lnc. plans to release
`the capability to run on Apple's
`
`FLCs
`are materials with
`screens based on a new technol-
`
`new Quadra computers, and a
` NEW YORK — At last week‘s
`built—in memory properties. Un-
`ogy that could make LCDs less
`
`one-button installation proce-
`introduction of A/UX 30 here
`like traditional LCDs, FLC dis-
`power-consuming.
`less expen-
`dure. It will be the first Apple
`AIX. IBM and Apple will com-
`
`at Unix Expo, Apple Computer
`plays do not need a constant
`sive. and larger.
`bine AUX with Alx on an OSF/
`
`product
`to ship with Quick-
`Inc. laid out plans for the future
`The technology.'called ferro—
`supply of power to retain the
`
`
`Time. Apple said.
`l kernel to form the core of the
`of Hull and the PowerOpen
`image. Once a picture is drawn,
`etectric liquid crystal (FLC) dis~
`In late l992 to early W93.
`Unix environment.
`
`FbwetOpen environment. called
`the F11? memorizes the image
`plays, will
`first appear
`in a
`
`Apple said. AIUX 3.0 will be
`the PowerOpen Application Bi-
`
`See GRID", page 115
`PowerOpen, the product of a
`Japanese-language desktop pub-
`updated to support new versions
`
`nary Interface (ABI).
`
`joint agreement between Apple
`oftlte Mac operatingsystem and
`Both companies will contin-
`and IBM, will integrate AIUX
`
`new machines
`from Apple.
`ue to “add value.“ to their
`with IBM‘s flavor of Unix. Alx.
`
`“There won't be a delay between
`Both will run on RlSC-based
`operating systems. both of
`
`the Mac operating system and
`which will be marketed sepa-
`machines produced by IBM and
`
`fl
`.
`.
`Unix upgrades in the future."
`rately under the names AIUX
`Apple.
`
`said Jim Groff. director of the
`
`and AIX, Apple said.
`in late I993 to early 1994,
`
`_
`lll‘ljlotlddd hoof
`enterprise systems division.
`In the interim, Apple plans to
`Apple will release AIUX 4.0. its
`
`dot-sill
`3
`10 refit-ll $3332
`The 3.0 update will also
`
`ship AUJX 3.0 next quarter.
`mwerOpen product that will be
`in Ar'UX 3.0
`liillfl—g rum”rtrnrrrrtrrrrmsm
`
`500 unit. mo 115
`Bill
`New features
`binary compatible with lBM's
`
`
`
`
`
` NEWSPAPER$2.95
`
`.utr
`
`
`
`Oracle Exhibit 1005, page 1
`
`Oracle Exhibit 1005, page 1
`
`

`

`PAGE 4
`
`EDITORIAL
`
`Compaq can’t afford to
`not be a technology leader
`
`hat should Compaq Computer Corp. do? Now
`that the company has joined the ranks of the
`merely mortal — those who lose money from
`time to time and fire their chief executives as a
`result -- the qumtion is quite appropriate. because
`Compaq Computer Corp. seems to have lost its way.
`Many observers this last week have predicted that
`Compaq will now focus its energies on competing as a
`low-cost clone company. We believe this would be a
`mistake. both for Compaq and for the industry as a
`whole. We think we know what Compaq should do.
`Indeed. we believe that there is a crying need for a
`company of Compaq‘s technical competence and
`industry stature to provide leadership in product design
`and standardization. The opportunity is one that we
`have focused on before — that in this day of
`c0nnected. complex computing, the industry must find
`a way to make computers and networks work better so
`that network administrators spend less time as janitors
`or repairmen and more time as application developers.
`The problem is that the various companies
`responsible for different pieces of the networking puzzle
`— the network-interface cards, the network operating
`system, the client interface. the client operating system,
`the microprocessor, and the PC-system design — have
`no functional leadership and, therefore, frequently end
`up working at cross-purposes. The people who design
`the [/0 bus. for instance, rarely worry about the
`problem of reliably getting data in and out of a
`computer at network speeds. Or the vendor who does
`the client operating system company would rather find
`a way to co-opt the business of the network operating
`system company than find a way to better integrate the
`two environments.
`
`We believe that Compaq could provide such
`leadership. And the way the company could do this is
`by involving the diverse parties in the design of its
`systems so they are particularly well integrated. In some
`ways, this is what Compaq tried to do with the
`SystemPro. but that effort may have been premature in
`terms of setting a standard. The market was not ready
`for a multiprocessor server, and the network operating
`system vendors, therefore, were slow to support it.
`SystemPro‘s disappointing performance, however,
`should not deter Compaq from continuing its efforts to
`assert leadership.
`Compaq can reestablish its reputation as an industry
`leader if it listens to its customers and finds new ways
`to address their problems. But it wo'n‘t happen if all
`Compaq is interested in is becoming yet another low-
`cost clone company.
`
`NOVEMBER 4, 1991
`
`CONTENTS
`N EWS
`Retix's Directory Exchange partnership will help synchronize mail directories
`DR DOS 6.0 users report problems-with default installation, compatibility
`Apple‘s QuickTime to be released this month
`Microsofi announces decision to stop technical support to OSIZ developers
`HP, SunSoll among first to introduce software that uses the Object Request Broker
`MicroCourier lets users connect more easily with other PCs, information services
`
`SOFTWARE
`Microsoft adds features, including boxed edit controls, to pen-based operating system
`DeLorme packs street maps for all ofthe United States on one $99 CD ROM disk
`
`in»
`
`HARDWARE
`Photographic-quality color printers steal the show at Comdex
`NEC Technologies enters the pen-based, notebook computing marketplace
`
`NETWORKING
`Windows Link offers functionality of Lotus Notes without price
`PacerForurn conferencing software links Mac users
`
`CO LUMNS
`23
`window Manager 1 Brian Livingston
`33
`Tech Talk I Steve Gibson
`45
`New Age [5 I Cheryl Currid
`48
`To the Editor
`48
`Calendar
`57
`A User's View)I Jerry Pournelle
`80
`First Look I Raphael Needleman
`83
`Buyers Advisory f Brett Glass
`111'
`Tech Street I John Gantz
`One on One / Interview with Ben Rosen 111
`Notes from the Field] Robert X. Cringelyllfl
`
`PERSPECTIVES
`PC managers say the best marketing ploy is to
`put soitware in their hands so they can see how
`well it works
`4:
`
`
`
`DCA offers three new products in its Irma‘l'rac
`adapter card llne.$ae page 36.
`
`PRODUCT COMPARISON
`This week we look at eight utilities for monitoring networks
`
`TEST DRIVES
`Logitech 3-D Mouse approaches desktop virtual reality
`Business Insight examines product plans and the chances for the success of your venture
`
`REVIEWS
`DR DOS 6 provides a 'tib
`Guide to reviews
`-
`Review resposes
`
`-'
`
`I
`
`alternative to MS—DOS 5.0
`
`-
`
`BUSINESS
`s for credibility
`Apple's A/UX 3.0 ai
`Rod Canion‘s departure from Compaq hasn‘t rattled buyers
`
`InfoMarket
`
`118
`118
`
`NEXT WEEK
`REVIEWS-Lotus 1-2-3 for Windows I .03; Microsoft Works for “Windows 2.0
`PRODUCT COMPARISON-We compare six upgradable PCs in 336. 436 configurations.
`
`PERSPECTIVES-ls pen-based computing for real?
`Inl'owmcl, P1). 8m | | 3’2, supine. IL 60076. Inl‘oWorId and Enlerprlse Computing are trademarks oflnloworld. Mactntosh IS a trademark of Apple Computer Inc.
`
`EDITORIRL. flDh‘ERTISING. AND BUSINESS OFFICES: 155 Bovet Fload. Surle 800. San Mateo. CA 94402 (41.5) 5T2-1341. CompuServe: 732812531 MCI Marl: 2594127. POSTAL INFORMED“: Second-
`class postage paid at San Mateo. CA. and additional mailrn offices. inloworld (ISSN 0199-6649} is published weekly. except fora comhlned Chnstmasmew Year‘s lssue. by inTDW0fl¢_PUDIIshIne “19-. 155 Bevel
`Road. Sulte 800. San Maleo. {In SHOE. a subsrorary of l 6 Communications Inc.. 375 Cocnrtuate Road. Frarnrn harn. MA orror. REPRIMS: Copyright l99l by InloWofld Publishing Inc. All flfl‘tls reserved.
`rmrssrons Editor. InloWorld. l55 Bovet Road. Surte 800. San Mateo. CA 94402. MYOCOF'I'
`Reproduction of materlal appearlng in [Montana r5 forbidden wrlnout wntton permissmn. Send all reprint requests to
`RIGHTS: Permission to photocopy for Internal or personal use or the Internal or personal use at specific clients rs granted by Inl'oWorld for users through the Copyright Clearer-co Center (CCCI, wooded that the base
`tee 0153.00 per copy of the article. plus 5.50 per page rs paid drrectly to Copyright Clearance Center. 27 Congress 51., Salem. MA El lgro. Plea so spa-city: ISSN 01996649. Permission to pnolocopy does not enter-u
`to conlrlbuied amcles followed by this symbol: 1:. lnroworlo can also no purcnasefl on 35mm microfilm from University Microfilm. Penodical Entry Department. 300 N. Zeeb Road. Ann Arbor. MI 48 ms: [313] rer-
`dTOO. SUBSCRIPTIONS: Address subscription rnqurl‘les lo InloWorld. PD. 50x 1 [1'2 Shame. IL 60076. or call (708: 647-7925 or (800} 45?A?866. the price of a one-real subscription to lnfoworld rs $1 l-Ql'ot
`subscrrbers in the us. and 5125 m Canada. All subscriptions must he prepaid In U.S. currency. For rates to other countries. please “file the publisher. The single copy price rs 56.00 per Issue Incluorng delivery to
`North American addresses. Please allow [our to Six weeks for new subscriptions to begin. CHAINS OF ADDRESS: Please allow tour to six weeks lor change of address. POSTMASIER: Sew Chang! 0" mes-'5 1“
`
`lNFOWORI-D
`
`Oracle Exhibit 1005, page 2
`
`Oracle Exhibit 1005, page 2
`
`

`

`NOVEMBER 4. 1991
`
`PAGE 59
`
`This material may be protected by Copyright law (Title 17 US. Code)
`
`PRODUCT COMPARISON
`
`
`
`Network utilities:
`building the LAN toolkit
`
`Info World looks at eight utilities
`for inventorying and monitoring
`your Noveil network.
`
`nlikc Maytag rcpairmcn.
`network
`administrators
`are not the lonelicst people
`in town. However.
`their
`jobs often can be just as thank-
`less.
`Sometimes called LAN man-
`agers. other times called net-
`work supervisors. and occasion-
`ally called unprintrtble names by
`disgruntled users.
`today‘s LAN
`administrators can easily find
`themselves overwhelmed by the
`responsibilities inherent in keep-
`ing a LAN running smoothly.
`By definition. LAN administra-
`tors tmany of whom landed the
`job only because of a willingness
`to try} must be familiar with
`network hardware and software.
`multivendor
`troubleshooting.
`programming [for Log-in
`Scripts). and many end-user
`applications. Other
`common
`LAN administrator mandates
`include the need to maintain
`user and network security and to
`find ways to make the network
`nearly invisible to coworkers.
`In this week‘s product com-
`parison we review eight rtetwotk
`management products designed
`to make the LAN administra-
`tor‘s task a little easier. An
`increasingly generic term. "net-
`work management"
`encom-
`passes a wide swath of LAN
`applications and utilities. We
`have limited our focus to two
`areas of network management:
`network inventory software and
`network monitoring packages.
`Products in the former grouparc
`Horizons Technology Inc.'s
`LAN Auditor. Brightwork De-
`velopment
`lnc.‘s LAN Auto-
`
`Wnttten Br
`In" ”to Run cm
`REVIEW BOARD
`EDITED BY
`may car-In
`MIME REVIEWS Eotron
`
`
`
`Inventory. and Magee
`matic
`Enterprises Inc.'s Network H.Q.
`The LAN monitoring packages
`include Cheyenne Software
`lnc.'s Monitritt. Fresh Technol—
`ogy Co's NetVisinn. Frye Com—
`puter Systems Inc.‘s thWnre
`Management and thWare Ear-
`ly Warning System.
`and
`Triticom Cofs Ethchision.
`
`IMHO" I‘l' WE- Businesses
`need to inventory their PC-
`based hardware and software for
`a number of reasons ... security.
`auditing. and support are at the
`top ofthe list. Unfortunately. as
`the number ol‘PCs in a business
`grows. keeping track of the
`hardware and software becomes
`a costly and time-consuming
`process. The most
`common
`method is
`to have someone
`check each PC. one at a time.
`The typical network inven-
`tory package olfers administra-
`tors a fast way to look at security
`and workstation setup. These
`applications collect data about
`every machine connected to the
`network.
`including hardware
`type.
`installed drives.
`installed
`memory. and system configura-
`tion {such as the CONFIG.5YS
`and AUTOEXECJAT
`files).
`Some packages can also list
`See MNRIEI. ml. 83
`
`lllSlDE PRODUCT COMPARISON
`levitate
`Management
`NotWaro Early
`Warning System..........."
`Monltrltt
`...........3"
`Netlllslon.....................1!
`
`Report card..................is
`How we toet.................03
`LAN AuditorII
`LAN Automatic
`Inventory0!
`Nations ILQ. ...............70
`Etherlflelon72
`
`12
`
`
`
`THE SCORES
`
`Inventory Software
`
`Monitoring Software
`
`BECOME SOME?
`
`
`
`f the eight products reviewed in this
`comparison. three were designed for audit-
`ing or inventorying PCs connected to a
`network. The other five were designed to
`help LAN administrators monitor network
`activity or utilization. All eight products accom-
`plish their mission of making a network
`administmtor‘sjob easier. Except as noted. all of
`these utilities are designed to work on Novel]
`NetWarc LANs.
`The top-scoring network inventory package in
`this comparison was Brightwork Development‘s
`LAN Automatic Inventory. The LAN Automatic
`Inventory has extensive auditing features. includ‘
`ing the capability to find sofiware applications
`on workstations and to inventory Macintosh
`hardware and software. On the other hand. LAN
`Automatic Inventory suffered from a more
`difficult setup than the competition and only
`adequate techniml support. At 5695. it was also
`the most expensive of the group.
`Magoe Enterprises‘ Network 11.0.. with its
`focus on workstation hardware. has Fewer
`features than LAN Automatic inventory. but it
`was easier to set up and use and had fine
`technical support. Network H.Q. also costs $300
`less than the LAN Automatic inventory.
`Horizons Technology‘s LAN Auditor wm the
`third of our inventory packages It had the edge
`on the competition for its hardware inventory
`capabilities. It was also easy to install and had
`above-average technical support. Though it was
`very fast scanning workstations it was relali‘tehf
`slow integrating the data into its database
`hardware. LAN Auditor lists
`for $495 and
`supports Novell. Microsoft. and Banyan net-
`works.
`Among the network monitoring products. the
`two top performers were Frye Computer Sys-
`
`tems‘ NetWare Management and NetW-re
`Early Warning System utilities
`The Nchare Management package provides
`a comprehensive “snapshot" 'of network statis-
`tics. lt otters extensive reporting capabilities for
`the data gathered. is easy to use. and has fine
`documentation. Frye‘s technical support was
`also above average.
`The NetWare Early Warning System lEWSl is
`a companion product to NetWare Management.
`with the same look and feel. EWS’providcs the
`long-term network statistical
`sampling and
`extensive alarm capabilities. which are misst' ng in
`the NetWare Management package. Both Frye
`utilities list for $495 each.
`NetVision. from Fresh Technology. is target-
`ed more toward sophisticated administmtors
`who need to balance network utilization across
`multiple servers. The package an graphically
`display statistics for up to eight network servers
`simultaneously. NetVision was relatively easy to
`install. easy to use. and has a list price 03-195.
`Triticom‘s Ethel-Vision was the only network
`operating system—independent utility of
`the
`group. The package is designed to collect packet
`information on any Ethernet [AN and includes
`cable testing Facilities. EtherVision was excep—
`tionally easy to install and Triticom had fine
`technical support. At 5395 it was the least
`expensive network monitoring package in this
`comparison.
`Cheyenne Sofiwate's Martinis offers nerwork
`monitoring and inventory capabilities and adds
`in virus protection. it is less focused than the
`competition but
`is still a capable tool
`for
`administrators on limited budget; Cheyenne
`had the top support policies ofthe group. but the
`quality of
`its
`technical
`support was only
`adequate. It lists for $895.
`
`Oracle Exhibit 1005. page 3
`
`INFOWORLD
`
`Oracle Exhibit 1005, page 3
`
`

`

`NOVEMBER 4. 1991
`
`PRODUCT COMPIRISOH
`
`PAGE 63
`
`MANAGER / its. as
`The network toolkit
`
`installed EISA or Micro Channel adapters
`and software applications in a particular
`machine.
`Most inventory packag- use the same
`technique to gather network information.
`When a user logs-in onto the network. the
`inventory application scans the worksta-
`tion. collects the appropriate data. sends
`the information to a database on the
`server. and then completes the log~in
`process. Typically. the application gives
`the network administrator sorting and
`reporting capabilities for the collected
`data.
`
`“I moss HIM Ml. LAN monitor-
`ing tools are extremely varied and have
`been around since networks began. The
`most familiar systems are protocol ana-
`lyzers. such as Network General‘s Sniffer
`or Novell‘s LANalyzer. But for many
`administrators these products may be too
`expensive or too technical — especially
`for part-time managers ofsmaller LANs.
`The network monitors in this compar-
`ison are simpler and far less expensive
`than protocol analyzers Although these
`packages vary in their monitoring capa-
`bilites. they typically give LAN adminis~
`tralors network server statistics. warnings
`when server performance drops below a
`specified point. and graphical displays of
`LAN performance. They differ
`from
`protocol analyzers in that they are used to
`spot netuork problems before they he-
`come critical rather than afterward
`
`Mary and Russ Carleton are members of
`intention, on international consortium of
`network consultants.
`
`WI:
`To evaluate an application‘s perfor-
`mance. we looked at what each product
`offered and whether it worked. Satisfao
`tory products offered a limited set of
`features. all of which worked. and the
`product was relatively useful. Network
`utilities received a good score for a
`more extensive list or features and
`adequate overall operation. A very
`good package did everything very well
`and was relatively flexible. The excel-
`lent packages were exceptionally versa-
`tile. providing a lot of extras.
`For
`the inventory packages. we
`looked at the range of hardware and
`software scanned. We also evaluated
`the reporting capabilities of each pack-
`age and its relative spwd. Top scoring
`packages supported multiple network
`operating systems.
`inventories] work-
`stations and servers. scanned software
`applications. and provided flexible re-
`ports
`
`program. An excellent rating requires
`
`Testing network utilities’ performance using Novell NetWare
`his group of network utilities was
`Network utilities scored satisfactory
`divided into two categories: net-
`if there were no major hugs and the
`work inventory packages and net-
`program was
`logically constructed.
`Good MW had Mia-based riser
`work monitoring applications
`interfaces. making them relatively easy
`Although the
`inventory packages
`offer similar capabilities. the moni-
`to use. Higher scores were given to
`packages with simple.
`intuitive com-
`toring packages had a wide range _of
`mands and context-sensitive help.
`features. making it difficult to com-
`pare them directly. For this reason.
`we used a generic performance date
`gory.
`All eight products were tested with
`a Novell NetWare LAN.
`
`
`
`Documentation should. at a minimum.
`tellyou howtosetupanduse the network
`utility. thoroughly describing details such
`as installation. configuration, and use. We
`look for an index or detailed table of
`contents, glomry. and troubleshooting
`help. The documentation should be well-
`organized and contain useful illustrations
`
`lit-urn
`We award a satisfactory score to an
`installation procedure that is understand-
`able and straightforward. A score ofgood
`means a skilled PC user (not necmarily a
`network installer) can get
`the network
`ulilility up and running with a minimum
`amount of effort.
`To receive a higher score. setup in-
`structions should offer example solutions
`to typical roadblocks and other advice
`that will assist installers. Problems that
`lead to delays in installation and setup
`cam these utilities lower product scores.
`
`Ens 0F II“:
`For this category we looked for features
`that improved or hindered the use of the
`product. We also looked at tire quality of
`error handling — for example. whether
`error messages helpful or cryptic.
`
`”not:
`Support
`is divided into two areas:
`support policies and technical support.
`In scoring support policies. we award
`a satisfactory score for unlimited free
`support: we and bonus points for far.
`support and electronic bulletin board.
`money-back guarantees.
`extended
`hours. a toll-free line. and extended
`support plans. We subtract points when
`vendors provide limited or no support.
`Technical support scores are based
`on the quality of service we receive in
`the course of multiple anonymous calls
`to the vendor and the availability of
`knowledgeable technicians. We award
`bonuses for extra helpfulness and sub-
`uact points
`for
`incorrect answers.
`unreturnod calls. and long waits on
`hold.
`
`“mattress-lust!
`ministerial):
`Value is a balance of performance.
`features. are of learning and use. and
`price. The better the performance/price
`mix.
`the better
`the value of the
`
`top performance at a reasonable price.
`
`
`n I It non
`INFO
`WORLD
`
`
`
`Network Management Software
`
`mm,
`"If.
`-.‘
`
`Monitoring Software
`inventory Software
`Hill Wan
`fill!
`uh
`LIIM Not-rah
`EW Wan minus“ Elli; flank; System m m
`[lnloWorlo m Inn-lbw
`It. 0.
`weighting)
`Version 2.0 Version 2.0
`Version l.l
`Version 2.04 Version 1.1
`Version l.l
`Version 2.1
`Version 2.0
`
` List Prlu $495 $595 5395 $395 $495 $495 $895 5495‘
`
`
`
`
`
`
`
`
`
`m {300}
`Very Good
`Excellent
`Good
`Good
`Very Good
`Very Good
`VeryGood
`Very Good
`
`W {TS}
`Good
`Satisfactory
`Good
`Good
`Very Good
`Very Good
`Satlslactory Good
`
`5M
`“25}
`Very Good
`Satisfactory
`Very Good
`Very Good
`Good
`Good
`Satisfactory Goon
`
`Easies-
`{Ii'5}
`Good
`Good
`VeryGaoo
`Good
`VeryGood
`Verydood
`Good
`VeryGood
`
`mm
`(75)
`Satisfactory Very Good
`VII-W Good
`600d
`Good
`Good
`Excellent
`6006
`
`Tu“W (IUD)
`Very Good
`Satisfactory
`Very Good
`Very Good
`Very Good
`Very Good
`Satisfactory Goad
`
`his
`(ISO)
`Good
`Very Good
`Very Good
`Very Good
`Very Good
`Very Good
`Good
`Good
`m stores
`I.‘
`7.2
`7.0
`IJ
`7.2
`7.2
`0..
`u
`”I. M "IMs!
`
`'56956riol0ecemberl.
`
` IUIDI ‘I'O IIPOI'I Bil-I IGOIII
`lnIoWorld reviews only finished. production versions or products. never beta test versions.
`Scores are so rnmeo, divlded by too. and rounded down to one decrrnal place to yield the final
`Products receive ratings ranging from unacceptable to excellent in various categories. Scores
`scoreout ofa maximum possible score al' 10 [plus bonus). Products rated anthin 0.2 points of one
`are derived by multiplying the weighu rig [in parentheses] at each critetion by its rating. where:
`another differ little. Weightinge represent average relative Importance to tnl'owatd readers
`m - LO ,_,_ Outstanding in all areas.
`involved In purcflasgng andguslng that proghufit catfgorylé‘nggecgnec‘urftuomua the report card to your
`Vary Curl =- 0.75 — Meats all essential criteria and offers significant advantages.
`company's “39 5 l‘ “5'" 3'0'" DWNIW'
`"85 0 ea
`_
`WW-
`_
`_
`sue - 0.625 — Meets essential crilelta and Includes some special reatures.
`Pmducls fmivelnfomfld Blue! SWWW 59815 W W "10'1"“? “WWW “19
`m - Q5 __ Meets essential mafia
`vendors offer 60-day money-back mattress on the products. and the products also receive on
`p... .. 0,25 _ Falls short in essential mas_
`scores lowertltan satrsl'actory in our Report Card. Vendors who quality have signed contracts II'IJ‘I
`r, ksth'
`n
`mm.
`_ y —F -[
`m trn'
`Infowond that detail
`those support policies. IntoWorld awards the Recommended seat to
`w I“ 0 0
`al 5 w ‘6
`products that. in addition to the above criteria. recervea Report Caoscortr or 6.0 orhrgher.
`Inlrnurn sta dards 0 BC
`'5
`
`fealum_
`
`Oracle Exhibit 1005, page 4
`
`Oracle Exhibit 1005, page 4
`
`

`

`
`
`are Type
`Intel. soc-as:
`
`Description
`
`
`
`EItet-ption Report
`Eucrpts
`S'I'SIEII
`Extended lull list
`Hamill
`SVSTEII
`
`llard Ills! list
`Blrdblslt
`SVSTEI
`
`
`km in Listu.-III
`lo- ins
`SUSIE!
`llllllll
`I-Irr-lllIrII-
`.'
`IIII
`
`
`.0 Prinler
`
`
`
`
`'
`-.' .'Iha'rort_tswr_tos-n:
`LANAudllor Is the only network inventory package of the group to have Windows and
`DOS interfaces and support multiple network operating systems.
`
`' e
`
`r—like look with mouse support and
`drop-dqwn menus. Sm: Good.
`Supt-our Poodles:
`Horizons Technology offers a 30~day
`evaluation period ifyou request it at the
`time of sale. Free support
`is provided
`from 8a.I11. to 5 pat. Pacific time foghe
`first six months. After that Hon on
`provides
`fee-based suppert contacts.
`ThereIs an in-house BBS for additional
`user support and information exchange
`Soore:5otlshotory.
`
`Teouutont Surront:
`Horizons was always easy to reach andIts
`staff was courteous and knowledgeable.
`Spore: Very Good.
`
`VALUE:
`Priced at $495. LAN Auditor is licensed
`to inventory as many as $0 workstations.
`Beyond that. additional licensing is need-
`ed. There is no restriction on the number
`ol'scrvcrs. but they count against the 50.
`The package performs well and has an
`average price compared with that ofthe
`competition. Score: Good.
`
`LAN Automatic Inventory
`Version 2.0
`
`
`
`Brightwork Develop-
`ment‘s newly re-
`leased LAN Auto-
`matic
`Inventory
`(LA!)
`is easily the
`most comprehensive
`ofthe inventory pro-
`NETWORK
`grams we tested.
`It
`INVENTORY not only makes an
`inventory of the hardware present on
`Nov-ell workstations and servers but also
`tracks application software. It is also the
`only program to work with Macintosh
`workstations. LAl can be used on both
`networked and stand-alone machines.
`letting administrators add. for example.
`portables to their equipment databases.
`PIIIFOWGII
`LAI collects an extensive range of hard-
`ware data on workstations.
`including
`machine type. BIOS information. proces-
`sors. bus type. CMOS data. video specifi-
`cations.
`input/output ports.
`installed
`drives. and memory configuration. It is
`the only product in this comparison that
`
`WNTATIOII:
`Overall. LAl‘5 manual does an adequate
`job ofexplaining the application. ThereIs
`an extensive table of contents and a
`relatively short
`index. A separate LA!
`”Survival Guide“ is also included as a
`quick-start reference.
`We found a few typos in the documen-
`tation that might cause some confusion.
`and the overall organization could have
`been better. Soon: Satisfactory.
`
`SETUP:
`LAl's install program is limited. You
`must manually create the LAl subdirecto-
`I)! on your server's hard disk and specify
`that directory in the install command.
`Other aspects of the setup did nor
`match the documentation or were buried
`in the text. For example. the prompt to
`create a missing transaction file was not
`mentioned in the manual. Taking a guess.
`we selected “yes" and. as a result.
`the
`application would not run -— the transac-
`tion file existed but was empty. After we
`manually deleted the file. LAI
`ran
`i
`properlr-
`LAl does not automatically modify ‘
`the network System Log-in Script. This
`also must be done manually.
`Soon: Satisfactory.
`
`Eu: 0! ml:
`with a few exceptions. LAl‘s Novell-
`style. menu-driven user interface worked
`Ivell.
`It supports both keyboard and
`mouse commands However. some oftbc l
`key commands are confusing. The Es-
`l
`
`Oracle Exhibit 1005, page 5
`
`NOVEMBER 4.1991
`PRODUCTCOMPARlSOH
`
`._._._..H:.ml———————————uu——————_—_MEEI
`
`
`collects file server data and consolidates
`
`
`information from multiple servers.
`Fol: Edit Refine Dutch-Se putlrv pup
`Software data collected from worksta-
`out-u s: Spcnuail Priuarp Logln
`tions includes application title and ver-
`97.5!
`3.798 THICEP
`
`sion. path to the application. and number
`
`of copies Like competing products. LAI
`also collects AUTOEXEC. BAT
`and
`CONFIG. SI‘S information
`LAl Macintosh inventory features
`almost equal its PC capabilities. Howev-
`er. it does not scan Macs automatically ——
`an application must be run manually in
`each Mac workstation.
`In addition to the electronically col-
`lected data. audit
`information can be
`added to the database manually. This
`includes information such as «then an
`item waspurehased. from whom. its cost.
`and howIs it supported and licensed.
`LAI does not use an intermediate data
`collection file like its competitor. LAN
`Auditor Scanned informationIs immedi-
`ately compared to the "current" data-
`base. If there are any changes. the current
`database is updated and the change is
`notedIn the “"Log list New workstations
`are added to both the current database
`and to the log list. An audit or baseline
`database'Is also maintained and is only
`updated when the manager runsa system
`audit
`Report options include exporting so
`lected fieldsIn formats readable by other
`databases.
`as well as the obligatory
`exceptions report of what has changed
`since the lastInventory.
`The time LA] takes to scan a worksta-
`tion depends on the type ofdata collected
`Hardware scanning is fast. but soflware
`inventories can take up to a minute on a
`well-stocked PC. This
`time can be
`reduced by using Novell's BtricIc record
`management system. The administrator
`can also run hardware and soflware
`inventories at different times. For exam-
`ple. the application can scan for hardware
`every time a user logs in. but
`run a
`software scan once a week
`Score: Excellent.
`
`
` Llllllh maintains a
`
`‘ Horizon Teehnol-
`pp 5 l.A\ Auditor
`automatically tracks
`network workstation
`hardware and mulls.
`uration settings. The
`
`NETWORK database ofthe infor-
`INVENTORV mation captured and
`proIidcs reporting capabilities. LAN Au.
`ditorIS shipped with DOS and Windows
`interfacestin fact. it isthe onII productIn
`this comparison with a Windows inter-
`face). It supports Microsol't'5 LAN Man-
`ager. Banyan Vines. and Nmell Nell-Vere
`V2.x and V.1 ..II
`
`Fem-manna:
`LAN Auditor uses astand-alone program
`— the Auditor module —— to automatical-
`1y query each workstation as its user log