FEATURE
`CNN to cease personalized Internet news service
`
`ὐ
`
`By Jennifer DiSabatino
`Computerworld | Jul 12, 2001 1:00 AM PT
`
`Cutbacks continue at the online arm of Cable News Network, which will stop its personalized
`news service this month.
`
`In an e-mail message to subscribers today, Atlanta-based CNN said it will cease operations
`on its personalized Internet news service, myCNN, as of July 23.
`
`CNN urged subscribers to myCNN to set up an account with a similar service through
`Netscape Communications Corp.'s portal, which will deliver CNN news.
`
`"Please take time to visit My Netscape and personalize your Internet experience," the e-mail
`said. "Starting this month, we will be combining our product with My Netscape,
`Netscape.com's personalized service, to provide an even better experience. CNN's
`unmatched news coverage will still be available to you as a My Netscape user, and you'll have
`access to everything you need to handle your day-to-day activities."
`
`This is the latest in a series of restructuring moves for the news network. In January, CNN
`announced wide-ranging reorganization plans in the wake of the AOL/Time Warner merger,
`which included the elimination of 400 jobs, about one-third from its interactive unit (see
`story). As part of the restructuring, television network CNNfn and its Web site, CNNfn.com,
`were to merge into one unit, CNNfn. CNN, which was part of Time Warner, is now part of
`New York-based AOL Time Warner Inc., as is Netscape, which had been acquired by Dulles,
`Va.-based America Online Inc.
`
`CNN wasn't the only news organization to cut online staff this year. In February, CNBC.com,
`the online affiliate of the NBC cable news network, announced it would lay off 26 employees,
`or about a quarter of its staff, as part of a restructuring at the parent company that would
`reduce overall staff by as much as 10%.
`
`The CNN personalized news service was a joint venture with Oracle Corp. when it launched
`in June 1997. It uses an Oracle Web Application Server, Oracle ConText option and Oracle
`Universal Server. At the time of the launch, Oracle CEO Larry Ellison said the ConText
`software could search databases for themes as well as words (see story). CNN Custom News
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`Plaid Technologies Inc. - Exhibit 1020
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`Page 1
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`let users create their own CNN news page, incorporating subjects from 1,500 options such as
`national, local, world, business, sports, weather and entertainment news. It also provided a
`clipping service that searched for keywords.
`
`The news agency said it will hold onto all information it obtained related to users'
`myCNN.com accounts in accordance with its privacy policy.
`
`Related stories:
`
`FCC approves AOL/Time Warner merger, Jan. 11, 2001
`
`AOL Time Warner will allow outside ISPs, Feb. 29, 2000
`
`CNN: Not everyone wants customization, April 27, 1998
`
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