INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Exhibit H: ’093 Infringement Chart Against Software Asset Management (SAM), Software License Management (SLM) and related
`applications
`Claim 1
`A computer-
`implemented
`method,
`comprising:
`
`ServiceNow SAM, SLM, and Related Applications
`ServiceNow uses Software Asset Management (SAM), Software License Management (SLM) and related applications (the
`“Accused Products”) in modeling deployment of a software product and a software license contract for the software product
`(see below).1
`
`For example, Citation 1 depicts that the Accused Products manage, evaluate and track software licenses, along with
`installations and usage of software in the client environment, for the purpose of determining software license compliance.
`Citations 2 to 7 further depict that the Accused Products use contract models to store software license contracts and model
`deployment of software products on hardware, such as laptops and servers. Citations 6 and 8 further show that users can
`add custom model categories for an asset class, including software license instances, where the base system provides a
`model category for each CI class in the CMDB. Citation 9 further shows that the Accused Product creates software
`models and verifies that particular software installations are linked back to the correct model for purposes of determining
`compliance with software license rights.
`
`
`modeling
`deployment of a
`software product
`and a software
`license contract
`for the software
`product;
`
`
`
`
`1 These infringement contentions are prepared with publically available information. BMC’s investigation is ongoing and discovery has not yet begun. BMC
`reserves the right to amend or supplement these contentions after further investigation and discovery. Such supplemental information may include, but is not
`limited to, source code, data sheets, design specifications, deposition testimony, testing information, reference designs, implementation and utilization
`information, and/or schematics. BMC further reserves the right to accuse different products, or find alternative literal and/or equivalent infringing elements in
`ServiceNow’s products, based on further investigation and discovery, the claim construction process before the Court, or other circumstances so meriting. In
`addition, ServiceNow has not yet advised BMC of any non-infringement arguments, as to this or any other claim limitation. If and when it does so, BMC will
`address such arguments, including by providing any appropriate additional discussion pertaining to the application of the doctrine of equivalents with respect to
`ServiceNow’s arguments concerning non-infringement.
`
`1
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Citation 1:
`
`
`
`Source: http://wiki.servicenow.com/index.php?title=Software_Asset_Management#Setup_Process
`
`Citation 2:
`
`
`
`
`
`Source: http://wiki.servicenow.com/index.php?title=Software_Asset_Management#Setup_Process
`
`2
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`
`Citation 3:
`
`Source: http://wiki.servicenow.com/index.php?title=Software_Contracts
`
`Citation 4:
`
`
`Source: http://wiki.servicenow.com/index.php?title=Model_Categories
`
`Citation 5:
`
`3
`
`
`
`
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: http://wiki.servicenow.com/index.php?title=Model_Categories
`
`Citation 6:
`
`
`
`
`
`Source: http://wiki.servicenow.com/index.php?title=Model_Categories
`
`Citation 7:
`
`4
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: http://wiki.servicenow.com/index.php?title=Model_Categories
`
`Citation 8:
`
`Source: http://wiki.servicenow.com/index.php?title=Model_Categories
`
`5
`
`
`
`
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Citation 9:
`
`6
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`
`
`
`
`storing a first
`model of the
`modeled
`deployment of the
`software product
`in a configuration
`management
`database (CMDB)
`
`Source: http://wiki.servicenow.com/index.php?title=Software_Asset_Management
`The Accused Products support storing a first model of the modeled deployment of the software product in a configuration
`management database (CMDB) by storing information related to the software product as a first configuration item in the
`CMDB and by storing information related to the software license contract as a second configuration item in the CMDB.
`
`As an example, the Accused Products store information related to deployment of software products as configuration items
`(CIs) in a configuration management database (CMDB). For example, Citations 1 to 4 depict Software Models and
`Software Installations that are created both manually and by automatically populating CIs into tables in a CMDB to store
`information related to software products. Citation 5 further shows that these tables store a unique and definitive list of all
`
`7
`
`Exhibit H
`
`

`
`Claim 1
`by storing
`information
`related to the
`software product
`as a first
`configuration item
`in the CMDB and
`by storing
`information
`related to the
`software license
`contract as a
`second
`configuration item
`in the CMDB
`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`ServiceNow SAM, SLM, and Related Applications
`software found by the discovery tool, and associate such software with the hardware on which the software is installed.
`
`As another example, Citations 6 and 7 depict that the Accused Product stores information related to software products in the
`form of the computer CIs on which software packages reside in a CMDB, and that the Accused Product stores information
`related to the software license contract in the form of a Software Package or Software Model in a CMDB.
`
`Also as an example, the Accused Product stores software license contracts using the Contract Management module. For
`example, Citations 8 to 10 depict software license contracts that are managed and tracked with the Contract Management
`module, and Citation 11 depicts storing information related to these contracts in database tables.
`
`Also as an example, Citations 12 and 13 further depict that the Accused Product stores information related to software
`license contracts using the Software Counters module.
`
`Citation 1:
`
`
`
`8
`
`
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`
`
`
`
`Source: http://wiki.servicenow.com/index.php?title=Discovery_with_the_Software_Asset_Management_Table_Schema
`
`Citation 2:
`
`9
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: http://wiki.servicenow.com/index.php?title=Determining_Where_Software_is_Installed
`
`Citation 3:
`
`
`
`10
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: http://wiki.servicenow.com/index.php?title=Software_Asset_Management#Setup_Process
`
`Citation 4:
`
`11
`
`
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`
`
`
`
`Source: http://wiki.servicenow.com/index.php?title=Managing_Software_Models
`
`Citation 5:
`
`12
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: https://wiki.servicenow.com/index.php?title=Installed_with_Software_Asset_Management#Properties
`
`
`
`Citation 6:
`
`13
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`
`
`
`
`14
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`
`
`
`
`Source: https://wiki.servicenow.com/index.php?title=Software_License_Counts_and_Compliance_Checking
`
`Citation 7:
`
`15
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`
`
`
`
`Source: https://wiki.servicenow.com/index.php?title=Software_License_Counts_and_Compliance_Checking
`
`Citation 8:
`
`Source: https://wiki.servicenow.com/index.php?title=Software_Contracts
`
`Citation 9:
`
`16
`
`
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: https://wiki.servicenow.com/index.php?title=Software_Contracts
`
`Citation 10:
`
`17
`
`
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: https://wiki.servicenow.com/index.php?title=Contract_Management#Adding_Items_To_a_Contract
`
`
`
`18
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Citation 11:
`
`
`
`Source: http://wiki.servicenow.com/index.php?title=Installed_with_Contract_Management
`
`19
`
`
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Citation 12:
`
`
`Source: http://wiki.servicenow.com/index.php?title=Using_Counters_for_Software_License_Reconciliation
`20
`
`
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Citation 13:
`
`
`
`
`
`Source: http://wiki.servicenow.com/index.php?title=Installed_with_Software_Asset_Management
`
`21
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`ServiceNow SAM, SLM, and Related Applications
`The Accused Products support storing a second model of the modeled software license contract for the software product in a
`license database by generating a license certificate corresponding to the software license contract and storing the license
`certificate in the license database.
`
`As an example, the Accused Products generates software license certificates and stores them in license databases. For
`example, Citations 1 to 3 depict that software licenses are based on models that specify various information, including the
`appropriate license type for the license certificate, and are created by the Accused Product using the Contract Management
`module. Citation 4 further depicts that these license certificates are stored in database tables.
`
`Also as an example, Citation 5 also depicts database tables that are used to store software license certificates.
`
`Citation 1:
`
`Claim 1
`storing a second
`model of the
`modeled software
`license contract
`for the software
`product in a
`license database
`by generating a
`license certificate
`corresponding to
`the software
`license contract
`and storing the
`license certificate
`in the license
`database; and
`
`Source: http://wiki.servicenow.com/index.php?title=Managing_Software_Licenses
`
`22
`
`
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Citation 2:
`
`
`
`
`
`Source: http://wiki.servicenow.com/index.php?title=Software_Asset_Management
`
`Citation 3:
`
`23
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: http://wiki.servicenow.com/index.php?title=Software_Licenses#Creating_Software_License_Entitlements
`
`
`
`Citation 4:
`
`24
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: http://wiki.servicenow.com/index.php?title=Installed_with_Asset_Management
`
`Citation 5:
`
`
`
`25
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`
`
`
`
`Source: http://wiki.servicenow.com/index.php?title=Software_License_Management
`
`evaluating the
`deployment of the
`software product
`for compliance
`with the software
`license contract,
`comprising:
`
`
`The Accused Products support evaluating the deployment of the software product for compliance with the software license
`contract.
`
`As an example, Citations 1 to 3 depict that the Accused Product evaluates the compliance of software in the client
`environment using Software Counters. As shown in Citations 2 and 3, for example, the Software Counters list is color
`coded to indicate the compliance or non-compliance of various software installations in the client environment.
`
`Citation 1:
`
`26
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`
`Source: http://wiki.servicenow.com/index.php?title=Software_Asset_Management#Setup_Process
`
`
`
`Citation 2:
`
`27
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: http://wiki.servicenow.com/index.php?title=Using_Software_Counters_for_Software_License_Reconciliation
`
`
`
`Citation 3:
`
`28
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`
`
`connecting and
`the
`comparing
`first model and the
`second model by
`comparing
`the
`first configuration
`
`Source: http://wiki.servicenow.com/index.php?title=Using_Software_Counters_for_Software_License_Reconciliation
`
`
`The Accused Products support connecting and comparing the first model and the second model by comparing the first
`configuration item with the license certificate and connecting the license certificate with the second configuration item
`responsive to comparing the first configuration item with the license certificate.
`
`As an example, the Accused Product supports Software Counters that reconcile software rights with installations to verify
`license compliance. For example, Citation 1 depicts that Software Counters have a field that specifies the Software Model
`for which the counter will retrieve licenses to check compliance, and Citation 2 depicts running Software Counters to
`29
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`the
`item with
`license certificate
`and connecting the
`license certificate
`with
`the second
`configuration item
`responsive
`to
`comparing
`the
`first configuration
`item with
`the
`license certificate;
`
`ServiceNow SAM, SLM, and Related Applications
`compare licenses against installations. Citation 3 further depicts an example of the results that can be generated from
`running such Software Counters, showing both rights owned and corresponding software installs deployed in the client
`environment. Citations 1 to 3 further depict that, while running Software Counters, the Accused Product connects licenses
`with contracts to restrict how the Software Counters retrieve licenses during compliance checking.
`
`In addition, as depicted in Citations 4 and 5, Software Counter Details reconciles software deployments with corresponding
`licenses and entitlements, and Software Counter Result records all the results of the software counter operations. Further,
`Citations 6 and 7 depict that in determining compliance the Software Counters use a license type parameter, for example per
`user or per workstation.
`
`Also as an example, Citation 8 depicts that the Accused Product determines compliance by comparing computer CIs to
`licenses.
`
`Also as an example, Citations 9 and 10 depict that the Accused Product connects licenses with counters after compliance
`checking by indicating in the license records the compliance status of the software package to which the license applies.
`
`Also as an example, Citation 11 depicts that the Accused Product connects licenses with software packages in connection
`with compliance checking.
`
`Citation 1:
`
`30
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: http://wiki.servicenow.com/index.php?title=Using_Counters_for_Software_License_Reconciliation
`
`Citation 2:
`
`
`
`31
`
`Exhibit H
`
`

`
`Claim 1
`
`
`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: http://wiki.servicenow.com/index.php?title=Using_Counters_for_Software_License_Reconciliation
`
`
`
`32
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`
`Citation 3:
`
`33
`
`
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: http://wiki.servicenow.com/index.php?title=Using_Software_Counters_for_Software_License_Reconciliation
`
`Citation 4:
`
`Source: http://wiki.servicenow.com/index.php?title=Installed_with_Software_Asset_Management
`
`34
`
`
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Citation 5:
`
`Source: http://wiki.servicenow.com/index.php?title=Using_Counters_for_Software_License_Reconciliation
`
`
`
`Citation 6:
`
`
`
`35
`
`
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: http://wiki.servicenow.com/index.php?title=Using_Counters_for_Software_License_Reconciliation
`
`Citation 7:
`
`
`
`
`
`Source: http://wiki.servicenow.com/index.php?title=Software_Licenses
`
`36
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Citation 8:
`
`
`
`
`
`Source: https://wiki.servicenow.com/index.php?title=Software_License_Counts_and_Compliance_Checking
`
`Citation 9:
`
`
`
`37
`
`
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`Source: http://wiki.servicenow.com/index.php?title=Software_License_Contracts
`
`Citation 10:
`
`
`Source: http://wiki.servicenow.com/index.php?title=Software_License_Contracts
`
`Citation 11:
`
`
`
`38
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`
`
`
`
`39
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`
`
`
`
`generating an
`exception
`indication if the
`act of comparing
`
`Source: https://wiki.servicenow.com/index.php?title=Software_License_Counts_and_Compliance_Checking
`The Accused Products support generating an exception indication if the act of comparing the first model and the second
`model indicates non-compliance with the software license contract.
`
`As an example, Citations 1 to 3 depict that the Accused Product tracks software licenses and software usage for compliance
`
`40
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`ServiceNow SAM, SLM, and Related Applications
`purposes, and generates an exception in the event of non-compliance of software rights. This is indicated in the software
`counters list using color codes (e.g., green - in compliance, red - not compliant).
`
`Citation 1:
`
`Claim 1
`the first model and
`the second model
`indicates
`non-compliance
`with the software
`license contract.
`
`
`Source: http://wiki.servicenow.com/index.php?title=Software_Asset_Management#Setup_Process
`
`
`
`Citation 2 :
`
`41
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: http://wiki.servicenow.com/index.php?title=Using_Software_Counters_for_Software_License_Reconciliation
`
`
`
`Citation 3:
`
`42
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 1
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: http://wiki.servicenow.com/index.php?title=Using_Software_Counters_for_Software_License_Reconciliation
`
`
`
`
`
`
`
`43
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 5
`
`ServiceNow SAM, SLM, and Related Applications
`
`The method of
`claim 1, wherein
`the act of
`evaluating is
`performed on
`demand.
`
`The Accused Products implement the method of claim 1, wherein the act of evaluating is performed on demand. For
`example, Citation 1 depicts that the SAM License Counters job occurs automatically at a fixed time every morning to run
`all software counters at once, and also supports refreshing the cache manually for a specific counter.
`
`Citation 1:
`
`
`44
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 5
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: http://wiki.servicenow.com/index.php?title=Using_Counters_for_Software_License_Reconciliation
`
`
`
`
`
`45
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`ServiceNow SAM, SLM, and Related Applications
`
`The Accused Products implement the method of claim 1, wherein generating the second model comprises receiving a
`selection of a license type corresponding to the software license contract, and receiving license contract data
`corresponding to the selected license type.
`
`For example, Citations 1 and 2 depict that in determining compliance the Software Counters use a license type
`parameter, for example per user or per workstation, and Citation 3 further depicts that, while running Software
`Counters, the Accused Product connects licenses with contracts to restrict how the Software Counters retrieve licenses
`during compliance checking.
`
`Citation 1:
`
`
`
`Claim 11
`
`The method of claim
`1, further
`comprising:
`
`generating the
`second model,
`comprising:
`receiving a selection
`of a license type
`corresponding to the
`software license
`contract; and
`receiving license
`contract data
`corresponding to the
`selected license type.
`
`46
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 11
`
`ServiceNow SAM, SLM, and Related Applications
`
`
`
`
`
`Source: http://wiki.servicenow.com/index.php?title=Using_Counters_for_Software_License_Reconciliation
`
`Citation 2:
`
`47
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 11
`
`ServiceNow SAM, SLM, and Related Applications
`
`
`
`
`
`Source: http://wiki.servicenow.com/index.php?title=Software_Licenses
`
`Citation 3:
`
`48
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 11
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: http://wiki.servicenow.com/index.php?title=Using_Counters_for_Software_License_Reconciliation
`
`
`
`
`
`
`49
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`ServiceNow SAM, SLM, and Related Applications
`
`The Accused Products implement the method of claim 11, wherein the act of generating the second model further
`comprises providing a plurality of predetermined license types, as depicted in Citations 1 and 2, for example.
`
`Citation 1:
`
`
`
`Claim 12
`
`The method of
`claim 11,
`wherein the act
`of generating the
`second model
`further
`comprises:
`providing a
`plurality of
`predetermined
`license types.
`
`
`
`50
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 12
`
`ServiceNow SAM, SLM, and Related Applications
`
`Source: http://wiki.servicenow.com/index.php?title=Software_Licenses
`
`Citation 2:
`
`
`
`
`
`Source: http://wiki.servicenow.com/index.php?title=Using_License_Calculations
`
`
`
`51
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`ServiceNow SAM, SLM, and Related Applications
`
`The Accused Products implement the method of claim 11, wherein the act of generating the second model further
`comprises allowing a user to define a custom license type, as depicted in Citations 1 and 2, for example.
`
`Citation 1:
`
`Claim 13
`
`The method of
`claim 11,
`wherein the act
`of generating the
`second model
`further
`comprises:
`allowing a user
`to define a
`custom license
`type.
`
`
`
`
`
`Source: http://wiki.servicenow.com/index.php?title=Software_Licenses
`
`52
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 13
`
`ServiceNow SAM, SLM, and Related Applications
`
`Citation 2:
`
`
`
`
`
`53
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`Claim 13
`
`ServiceNow SAM, SLM, and Related Applications
`
`
`
`
`
`Source: http://wiki.servicenow.com/index.php?title=Using_License_Calculations
`
`
`
`
`
`54
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`ServiceNow SAM, SLM, and Related Applications
`
`On information and belief, the Accused Products implement a system comprising a server computer comprising one or
`more processors, CMDBs, license databases, and program stores to perform the method of claim 1 (see citations for Claim
`1, supra).
`
`
`
`Claim 16
`
`A system,
`comprising:
`
`a server
`computer,
`comprising:
`
`a processor;
`
`a configuration
`database, coupled
`to the processor;
`
`a license
`database, coupled
`to the processor;
`and
`
`a program store,
`coupled to the
`processor, on
`which is
`
`55
`
`Exhibit H
`
`

`
`INFRINGEMENT OF U.S. PATENT NO. 8,646,093
`
`ServiceNow SAM, SLM, and Related Applications
`
`Claim 16
`
`stored
`instructions for
`the processor,
`wherein the
`instructions
`cause the
`processor to
`perform the
`method of claim
`1.
`
`
`
`56
`
`Exhibit H