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`Hemale hand—held units find acceptance in operation where the
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`physical plant and service issue: call fur quicker fulfillment tunes.
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`OR A SMALL BUT
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`growing number of restau-
`ram operators. order entry
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`systems that can commu-
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`nicate directly from a din-
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`ing area to the kitchen
`without being tied to e
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`land-line connection are
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`slashing customer wait
`times and
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`beefing up employee productivity, in
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`operations as diverse as hotels and
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`quick—-serve restaurants.
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`The typical radio frequency (RF)
`
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`
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`wireless system is comprised of
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`
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`handheld terminals.
`3. base station
`with antenna.
`and a
`computer.
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`Information is entered into the hand-
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`held unit and sent on to the base sta-
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`tion, which receives the radio signals
`via antenna and communicates the
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`information by wire to the computer.
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`Information can then be communi-
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`cated back to the hand-held from
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`the computer. and many different
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`
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`employees may use the system
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`simultaneously.
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`So-called spread-spectrum sys-
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`terns operate in the 902—928 MHZ
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`bandwidth and are capable of send-
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`ing large amounts of data very quiclo
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`1y over short distances. The effective
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`distance is dctermjned by the amount
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`of power the system has, and ubsta~
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`
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`cles (such as walls) that can cause
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`
`
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`signal interference, Unlike previous
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`
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`today’s
`narrowband technology,
`
`
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`spread spectrum RF systems do not
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`
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`require a site license from the Federal
`Communications Commission.
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`'41:9-t.-.m~¢g—..-..,-.‘...
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`I
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`Keeps Customers
`In Order BY
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`
`JANUARY 1997
`
`
`
`
`JESITUS Contributing Editor
`
`Hosrtrnttrr TECHNOLOGY - ”GE 25
`
`
`
`__‘
`,_..,
`_
`__
`_ _
`"m. _..__.‘.._.._c.._,,..__.,,__.
`"
`AMER0037Y31
`
`
`
`Petitioners Exhibit 1029, Page 1
`
`
`
`DEFENDANT’S
`
`EXHIBIT
`444
`
`Ante-rant}! v. Menu-tuft
`
`
`
`nae nrmori_T.tw-n:
`
`
`
`
`
`___
`
`
`
`
`
`
`
` 1
`
`Petitioners' Exhibit 1029, Page
`
`
`
`
`
`The 814-room Hilton at Walt
`
`Disney World Village has been using
`an HHT (handheld touchscreen)
`system from Micros Systems, Inc.,
`Beltsville, MD,
`in its pool area for
`about 18 months to deliver beverage
`service in roughly the time it takes
`for guests to towel themselves off.
`Currently,
`the Hilton uses four
`HHT units that communicate via
`spread-spectrum RF technology with
`
`the hotel’s POS system. the Micros
`8700 hospitality management system
`(HMS). The HMS network in turn
`interfaces to Hilton’s proprietary
`property management system. A
`radio module inside the HHT sends
`
`signals to a base station with antenna
`mounted on the pool bar’s wall. The
`base station is wired to a PC that
`
`houses application software and .
`point-of—sale database.
`
`o
`
`' IBM 4695
`
`486 Laptop Technology
`Mono or Color Touchscreen
`Built in Credit Card Reader
`
`- Touch Screen for ease in employee training and operation
`
`- Waterproof to hold up in the harsh hospitality environment
`
`Circle No. 111 on Product Info Card
`
`0 IBM so you have the reassurance that you have bought the best
`
`' CompuRegister - One of the oldest names in the ROS. Industry
`
`CompuRegister“ Corporation
`
`1213 Bittersweet Road, Lake Ozark, MO 65049
`573 / 365-2050 - FAX 573/ 365-2080
`
`the property’s
`Says Joe Soria,
`manager of information systems, “It
`saves the servers 3 lot of time. And
`that's the bottom line—increasing
`the guest's satisfaction.
`“Before we got
`the hand-held
`units, the servers would have to go
`around both pools to take orders,
`write them down, and then head back
`toward the kitchen bar area.” There,
`
`they would turn in their orders to be
`filled, then come back later to pick
`up and deliver the drinks and food.
`
`"Servers don't have any time
`in waste, really - the order
`comes up, they ya deliver it.
`and they're ready in lake
`annther round of orders."
`
`—Jne Suria
`
`Hiltnn at [Hall llisney
`lllurld Village
`
`“Now," Soria says, “servers can
`go around the pool and enter the
`orders right there. As soon as it‘s
`rung in,
`the order prints up at
`the
`kitchen. So by the time they make
`their rounds at both pools, the order
`is usually very close to being ready.
`Servers don't have any time to waste,
`really—the order comes up, they go
`deliver it, and they’re ready to take
`another round of orders."
`The one drawback to HHT,
`
`according to Soria, is that the rela-
`tively small screen size of the hand-
`held units sometimes requires servers
`to spend a little more time accessing
`multiple information screens instead
`of one larger main menu. Otherwise.
`the system has performed so satis-
`factorily that the Hilton has consid-
`ered using its hand-held units so
`in-room mini bar attendants can
`
`immediately post totals to folios.
`“Unfortunately,”
`Soria
`says,
`“because of the thickness and mater-
`
`ial of the Walls, the signal doesn’t get
`very far.” For now, it is not financial-
`ly feasible for the Hilton to install the
`
`PAGE 26" HOSPITALITY TECHNOLOGY
`
`JANUARY 199‘3I a
`
`Petitioners' Exhibit 1029, Page 2
`
`A M E R 0037732
`
`
`
` .-.;-‘Interopcrab111ty.. Forum (WLl Forum)
`
`-pres1dent of Symbolhas goneasfar
`
`as tosay that the forumis anattempt. '
`aIIISeif-funded groupthat has ptib-'g_
`
`,
`-
`"to thwart implementationof the IEEE .
`wireless LAN spec1ficat1onto help111
`standard. which his company supI— [3'
`portsThe forumpoints out, how/ever, ._5
`thedevelopment of- compatible prod-
`
`
`
`that several. of itsmembersare activeI—_I "
`uctsThe forum.also announced at
`_ proprietarynature of:RF sys-
`
`
`SCAN-TECH 96inChicago thatit" ,‘lyparticipating in IEEE’scommittee." '
`ayes operators wary ofmakmg _
`
`
`
`tofinalize that specification, and that] ‘17.:
`F1353 designated an 1ndependent test'f.
`{it1sevaluating a‘methOd and tinieline. " H '
`
`Angelesbased"
`
`
`..
`.,
`.
`......:3 laboratory,
`ILos.
`.' for creating wireless LAN operability ,-
`
`.~ Suppliersare working to over-
`XXCal to testproductsfOr interoper— 3
`
`3 through 80211.
`'
`‘
`comethese lim11ationslhe Institute :3}:inity- as part of a' certification
`Restaurateurs may wellgreetthis;
`
`' {Electrical and Electromc Engmeers'
`'.precess.
`'
`,
`
`
`-
`:2". Theforumisbasmg itsspec1f1ca-
`'
`
`news \I._Vith a-big yawn. But with _sup— -
`
`
`(IEEIEI)
`,_ pubhshed standard;._ _
`
`pliersbattling over how standards '
`
`IiItiotion Mountain ViewCAbased
`-.02ll ..
`hihasam'objettivethe
`
`i
`-may evolve,
`it seems reasonable to
`interface_
`Proxim‘. s RangeLANZ
`development of newinterfacespeCifi-' f'
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`'j
`assumethat the critical mass the wire-
`Members. say that their Charter 15- 90k
`‘ cationsand acommittee (ifengineers ."-
`
`ggless indusnfyultimately atta1ns w1111].’;
`p11errtpresentat1vesare'work-’I ”intended to-conflict. With lEEEs
`
`spill over- intoIhOSpitality settings.
`
`‘ 802. ll.Objectives, but not alIindushyIi'
`11g:011 the: problem.Separately,
`When it does,_dor1’t be Surprised
`1group of mobile c0mp't1tingproduct ' players see it that way.- Symbol and
`
`.‘ when a slew of RFreps Startknocking
`.'and servicesupphers’haVe fonnedthe
`'Telxo11 are not members of the forum
`on your door
`and Fred Heiman, executiVe JviceI .
`‘
`"
`.
`,
`_I.Wireless LAN (local area network)
`
`7
`
`“III-
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`
` .
`
`NATIONAL
`CHECKING
`COMPANY
`
`Hand-held technology”15 expensive — ,1
`WAITRPAD 5 offer another solution!/
`
`I reduce order errors
`I increase table control
`I suggest additional menu items I cheaper than a note pad!
`I eliminate the food lottery -
`
`Style 47000P
`Duplicate Paper
`
`about diflerent menu items.
`
`Pivot Points
`
`' 'Assist in order taking
`and delivery.
`
`Menu Guide
`
`Reminds waitstaff to ask
`
`Increase menu item sales —.
`WaitRpads remind waitstaff to ask for additional
`menu items such as -
`
`t/ Appetizer
`t/ Salad
`l/ Entree'
`
`t/ Vegetable
`1/ Beverage
`t/ Dessert
`
`Single Paper
`
`Style 47160P
`Single Paper
`
`Style 57000!’
`Three-Part Paper
`
`Remind waitstaff that add-on menu items can generate up
`to 40% more in tips.
`Ask your food service distributor about any of our products!
`Or call our Marketing Department at l-800—328-6508 for samples. more information.
`or to locate a distributor near you.
`
`JANUARY 1997
`
`Circle No. 112 on Product Info Card
`
`HOSPITALITY TECHNOLOGY . PAGE 27
`
`
`
`Petitioners' Exhibit 1029, Page 3
`
`AMEROO37733
`
`
`
`multiple base stations and antennas
`needed to carry the signal from the
`hand-held terminal to the property’s
`computer.
`\Vireless systems could also be a
`natural in some quick-serve environ-
`ments. For example, a McDonalds
`store in the Chicago area has tested
`the Olivetti Wireless Order Taker
`System (which incorporates a Fujitsu
`500 pen-based system and related
`
`communications equipment) to take
`orders outdoors at car-side from
`drive~up customers. However,
`the
`units’ screens fade after prolonged
`exposure to direct sunlight, reports
`Terry Torkelson, retail engineering
`management support specialist with
`Olivetti. The company is working
`with Fujitsu and a screen filter ven-
`dor to rectify the situation. Two other
`stores are testing wireless order entry
`
`
`
`
`Finally.
`All The Right Tools To Reach
`
`
`
`FFOII] A Colorful
`Past ioa ”if
`liruiilabieh 3
`time
`'
`
`I frpvflfi
`. or 9
`
`
`0 Create demand among 18,500 of
`Use a nationwide army of over
`the largest retailers... and PULL
`15.000 qualified resellers, deal-
`
`
`your products directly into the
`ers, systems integrators and
`
`
`hands of Corporate. Financial,
`independent sofiware vendors to
`IS. Operations. Merchandise,
`P05“ your products through
`Distribution and Marketing exec-
`
`the channel. who sells and ser-
`utives with documented buying
`vices your end-user customers.
`power.
`
`
`
`
`
`
`
`
`
`
`
`Eventually,
`drive-through.
`for
`McDonald’s hopes to use wireless
`order entry technology in a number
`of order-taking and customer-survey
`applications,
`including at alternate
`venues. They hope to continue testing
`this year.
`Wireless order entry systems that
`use hand-held terminals to communi-
`cate via radio frequency to a PC have
`long been common in applications
`such as warehousing. These systems
`have just in the last few years been
`introduced to the hospitality industry,
`but they are being accepted. “Hand-
`held technology is still very imma—
`ture," says Dan lnterlandi, senior vice
`president and general manager at
`Micros. in reference to spread-spec-
`trum radio modules like those sold by
`his company.
`hospitality
`the
`Accordingly,
`industry may not see widespread use
`of such technology for two to_ three
`years,
`lnterlandi
`reasons, although
`the tide is definitely shifting in this
`direction. He adds, “We think that
`when handwriting recognition equip-
`ment becomes better and more reli-
`able. and when the total
`cost——
`including software, printers, and
`everything else that accompanies a
`hand-held unit is around $1,000 per
`server—that
`is when restaurateurs
`will begin to choose these technolo-
`gies over traditional fixed point-of-
`sale terminals.”
`While Micros alone has some
`3,000 Hl-lTs installed at 300 sites in
`restaurants, hotels, stadiums and
`casinos, lnterlandi reports that fine
`dining establishments have not
`accepted
`hand-held
`technology
`because many of them believe their
`ambiance will suffer if servers spend
`even a few seconds working with
`computer hardware at tableside rather
`than talking directly with patrons. 0
`
` CHECKLIST
`
`Micros Systems, Inc. .......Circle 197
`Fujitsu Systems ...............Circle 198
`Olivetti-North America....Circle 199 ,
`Symbol Technologies ......Cirt:le 200 i1
`f
`I? Telxon Corp.....................Circle 201 5
`
`
`
`By utilizing these interdependent marketing strategies. your message will gain the
`synery it needs to cover your total market — reseller and end-user.
`'IOIICOIOOOOII
`Call Gabriele at Edgell Communiwtions (201) 8953300 1:207 for more information
`on targeting the entire retail technologt marketplace.
`arm 3 I I
`(OWUhlCAYlONS
`
`"We Provide The Tools!"
`
`PAG
`
`E. 28 ' HOSPITALITY TECHNOLOGY
`
`Petitioners' Exhibit 1029, Page 4
`
`AMER0037734
`
`
`
`
`
`'mdu ”WMMMme-fiutwh!”
`
`[PlillllllllTi llElllS
`
`linesilliare. Inc, Cupertino, CA,
`has teamed up with the Culinary
`Institute of America and created a
`new on-linc service called Digital
`Chef. Accessed live on the World
`Wide Web at www.digitalchef.com,
`the site combines a recipe database
`and communications functions, and is
`for professional chefs who create
`their own recipes as well as executive
`chefs who create and publish menus
`for chain locations, The site also
`
`I’mxim ‘s
`RungeLmIZ
`wireless LAN
`(ulnpler
`
`offers basic cooking techniques, a
`glossary of cooking terms, and an on-
`line marketplace for purchasing food,
`cooking equipment and related
`items.
`
`Circle No. I 70 on Product Info Card
`
`Electralngics, lnc.. Fergus,
`Ontario, says its UDMZ is a PC-com-
`patible touchscreen computer suitable
`for POS applications in retail and
`hospitality settings. It features a
`486DX2/66 MHZ processor; a 32-bit
`local bus video controller; a capaci—
`tive touch sensor; up to 64 Mb of
`
`
`
`ma panels. Digitally stored MPEG-1
`video and audio are transmitted on
`
`the same platform that delivers the
`company‘s music, advertising and
`business services.
`Circle No. I 72 on Product Info Card
`
`flulumaled Eatalugue
`SEFVICES, Wayne, PA, has
`introduced what it terms an
`
`“easy-to-use” interface—
`Quick Quote—pan of its
`First Place Pro electronic
`
`Prmilm, Mountain View, CA,
`says its new RangeLAN2 7400 PC
`Card is the fastest one-piece wire-
`less LAN adapter available for
`portable peripherals, running at
`1.6 Mbps. It also provides inter-
`changeable antenna, allowing
`users to select an antenna that best
`
`matches their Specific device and
`floor-coverage needs.
`Circle No. 175 on Product Info
`Card
`’
`
`catalog and quoting system
`
`for the foodservice equip-
`ment and supplies industry.
`
`First Place Pro, published
`
`monthly on CD-ROM, has a .
`5399 annual subscription
`
`fee.
`I
`Circle N0, 173 on Product
`
`Info Card
`
`SniiEalE, Silver Spring,-
`
`MD, offers its Menqu
`for Windows automated
`
`
`
`menu design and creation soft-
`
`
`images, color borders and graph
`ics, several dozen menu styles
`
`and an English dictionary and
`
`spell checker. The program is
`customizable, allowing users to d'esig
`include their own fonts, images
`and logos.
`Circle No. 174 on Product Info Card
`
`
`
`
`fiwar'
`
`RAM; a standard 10.4”, VGA, pas-
`sive-color LCD screen; and supports
`operating systems such as DOS,
`Windows 3.x, Windows 95, and QNX.
`Circle No. 171 on Product Info Card
`
`iii “231i. Seattle, debuted its new
`Menu Vision Direct at this year‘s
`Foodservice Technology Show. MVD
`is a satellite-addressable multimedia
`
`system which displays full-motion
`digital video, audio and text crawl,
`either on monitors or flat LCD plas-
`
`a.
`-‘
`
`JANUARY 1992‘
`3
`:15
`
`Petitioners' Exhibit 1029, Page 5
`
`AMEROO37735
`
`
`
`
`
`
`
`
`
`
`LIMIT“
` ers and other peripherals.
`
`
`
`
`
`
`PUSllrafl,
`lllr... Norristown, PA,
`
`
`Circle No. 176 on Product
`
`
`
`
`
`
`
`
`
`has introduced its Tornado Quick
`
`
`Info Card
`
`
`
`
`Touch Series Terminal for restau-
`
`
`
`
`rant POS applications.'Equipped
`
`
`
`
`with a 486DX2 processor, with
`
`
`
`
`
`speeds ranging from 75 MHz to
`
`
`
`
`
`
`
`
`
`
`
`tomized to fit user requirements for
`
`
`
`
`CPU speed, memory, video memo-
`
`
`
`
`
`ry, and hard drive specifications.
`
`
`
`Open-architecture system design
`
`
`
`
`allows interfacing to menu boards,
`
`
`
`
`pole displays, printers, cash draw-
`
`
`
`]
`
`v
`.iV
`'i
`
`
`
`133 MHz, theTornadocanbecus-
`
`
`
`
`
`
`
`Sharp Electrunirs
`
`Burp. Mahwah, NJ,
`
`
`introduces its ER-
`
`
`A470 electronic
`
`
`
`
`cash register,
`
`
`which the compa-
`
`
`
`ny says brings
`
`
`infrared (IR) tech-
`
`
`
`
`nology to the hospitality
`
`
`
`
`
`industry. The unit has a standard IR
`
`
`
`
`interface, which allows the operator
`
`
`
`
`to perform remote programming
`
`
`
`
`functions, via lR-equipped personal.
`
`
`
`
`
`
`
`assistants or PCs, in less time, the
`
`
`company says.
`
`
`
`
`
`Circle No. 177 on Product Info
`Card
`
`
`
`
`1
`}
`i
`
`Comment Card can help operators
`
`
`
`
`
`evaluate customer satisfaction, iden-
`
`
`
`
`
`
`
`
`tify problems, and track service
`
`
`
`improvements, adding that electron—
`
`
`
`
`
`
`ic surveys tend to have higher
`response rates than paper-and-pencil
`
`
`
`surveys, and more accurate respons-
`
`
`
`
`
`
`
`
`
`es. Battery operated, the unit weighs
`1.5 lbs.
`’
`
`
`Circle No.-178 on Product Info Card
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`I A N U A R Y 1 9 9 7 specifications
`BY OWNER 573-365-2350
`
`
`
`
`
`
`
`
`Electrunic Marketing
`Systems. Santa Rosa, CA, says
`
`
`
`
`
`
`
`
`that its QS-lOOO Electronic
`
`
`
`
`
`
`
`
`
`
`
`
`
`
`Lice
`
`
`
`ofthe Ozarks
`
`
`CENTRAL MISSOURI
`
`
`
`
`
`
`
`
`Two—5 year old restaurants, owner’s home plus
`
`
`
`
`
`
`
`
`office suite all
`in one, 12,000 s.f. building.
`
`
`
`
`
`
`
`
`
`Location: on the water in the busiest cove on
`
`
`
`
`
`
`
`the Lake. Approximately 1 acre with 152 feet
`
`
`
`
`
`
`
`
`
`of shoreline plus 4500 s.f. of decks. All newly
`
`
`
`remodeled in 1996.
`
`
`
`
`
`
`
`This is a property dreams are made of.
`
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`
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`Call for more information.
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`CAN’T STOP
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`TO WRITE A
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`LETTER?
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`Use the
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`Product Info Card
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`to send for complete
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`on items in ‘
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`this issue.
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`HIHFISYSTEIISlflfll'llllSEMlEllellilfliI .
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`TEEllllllLflfi'i'
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`Circle No. 116 on Product Info Card
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`HOSPITALITY TECHNOLOGY 0 PAGE 35
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`Petitioners' Exhibit 1029, Page 6
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`AMER0037736
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`Petitioners' Exhibit 1029, Page
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`.t.
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`2;».mama-aoxw'\u
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`Enmel 5y5letn5 Ina.
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`mares-9V“:lire?“
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`Wauconda, IL, says that its
`Production Messaging System uses
`real-time networking, messaging
`and database technologies to
`improve customer service for quick
`service kitchen operations. A Grill
`monitor format integrates product
`build files with the customer order
`
`to help develop consistent prepara—
`tion techniques, decreasing service
`times. A Runner monitor format
`facilitates order assembly and indi-
`vidual item production. Both inte-
`grate with Comet's POSiflow POS
`terminals to ensure accurate
`messaging.
`Circle No. 1 79 on Product Info Card
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`instantaneous on-
`screen communication
`between registers and
`back grill areas, has a
`promotional display
`capability, and retains
`transaction, inventory,
`staffing and customer
`volume information.
`Circle No. 180 on
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`Product Info Card
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`'CRsaog‘o‘g '
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`'
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`EH5. llll:..
`Minneapolis, offers its value-priced
`CRS 3000 table service terminal, an
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`easy-to-use unit, the company says,
`as prompting and pop-up windows
`guide operators through the right
`choices for each item. It features a
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`fully programmable, spill-proof
`keyboard, employee time-keeping,
`“soft” check tallying, prompting for
`authorization numbers and tips, and
`easy programmability.
`Circle No. 18] on Product Info
`Card
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`CT, has announced that biometnc
`fingerprint input technology has
`been incorporated into its line of
`time and data collection terminals.
`A standard version uses the finger~
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`flltveih llnrlh flmertca. Oak
`print only to identify the employee;
`a second version also has a bar code
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`Brook, IL, points out that its POS
`slot reader for supplemental ID card
`Touch Screen System features built—
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`use. The technology can also be
`in interface ports, customizable
`retrofitted to the company’s Series
`menus and configurations suitable
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`2000 terminals already in the field.
`for front counter, drive-thru, and
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`Circle N0. 182 on Product Info Card
`grill environments. It also provides
`
`
`firstTime Systems Ellington
`
`WC
`
`C DE
`RI
`IS THE APPLICATION TRUTHFUL?
`How would you like to ,know more
`about a person without having to hire a
`Private
`Investigator,
`Research
`Company,
`or a Company that does
`Pre—employment Screening?
`This
`software saves time and money spent
`on fraudulent applications.
`
`
`
`Securl
`Social
`the
`‘lnterpret
`Number Code and, therefore, know if
`you have been given the correct SS
`Number
`by
`the person
`you
`are
`interviewing, hiring, or have already
`hired
`‘Stop Workers Compensation Fraud
`before it happens
`'Stop Employee Espionage
`'Leam more about persons you have
`interviewed than they have told you
`‘Learn complete Employment History
`of the applicant
`'FIND MISSING PERSONS and learn
`how to discover the true background of
`anyone
`This Software is being used by Banks
`Insurance
`Companies,
`Major
`Corporations,
`and
`The
`U.S.
`Government.
`IBM Compatible PC,
`Apple/MAC,
`or Hardcopy Manual.
`Send $89.95 to:
`Insurance Research, Inc
`16600 Sprague Road
`PO. Box 3039
`Cleveland, OH 44130
`
`Circle No. 120 on Product Info Card
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`Read this magazine
`with a pencil.
`
`
`
`
`
`do» code: no meateucomw i-
`'-"
`is..."”mm-La».—“Summm“ mas/we
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`
` Circle No. 118 on Product Info Card
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`
`
`Mer‘lcfi’Pro'
`The easiest way to create Protesslonal Menus
`
`
`. MenuPrors the worlds
`leading mrnu design
`software. You can create
`;
`professional restaurant
`:
`
`
`1 menu: without the hassle
`:
`oldcsktup
`
`
`:
`. menu styles. artwork
`and 2 30—Day Risk-Free
`Guarantee!
`For I FREE brochure or to ORDER.
`
`Software for Windows“
`Inventory Management~ Pradraslng
`adding - A/P ~ Menu Engineering
`Sales - General Ledger
`plus integrated Catering
`
`.-
`
`publishing. ®Comes with fonts.
`
`
`
`
`demo on the web:
`"WWUP'°-<°m Call 1 -r')’()()-747—-‘3()'.‘)()
`
`
`
`
`You just can't read
`an issue of
`
`Hospitality Technology
`without finding something
`new that could benefit
`
`your company.
`S o ,
`for details on an advertiser’s
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`product, simply:
`- Tear out the Product Info Card
`as soon as you open each issue.
`° Circle the corresponding
`Reader Service number.
`
`0 Complete the post-paid card
`and drop it in the mail.
`We'll take care of the rest!
`
`Circle No. 119 on Product Info Card
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`PAGE 36 0 HOSPITALITY TECHNOLOGY
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`J A N U A R Y I 9 97
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`Petitioners' Exhibit 1029, Page 7
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`AMER0037737
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`flmeranlh Teshnulngtt
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`Systems, Inc, Valencia, CA,
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`says its clipboard-sized Intrapad can
`be used for reservations, wait lists,
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`table status determination, frequent
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`diner programs, and customer sur-
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`veys. For wait lists, the unit auto-
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`matically calculates and maintains
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`time management, alerting the host
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`on table status and customer seating
`preferences. The unit can be linked
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`to the company’s No-Wait paging
`system, allowing it to work as a
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`control point for paging customers.
`Circle N0. 183 on Product Info Card
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`The Prism Advantage Series from Remanco
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`"1151115. Beltsville, MD, unveiled
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`its new open architecture MICROS
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`3400 Quick Service Advantage
`solution that combines point-of-sale
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`Remanco. Wilmington, MA, pre-
`Eln Tuuchfittslems, Fremont,
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`operations and back office manage-
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`ment in one open system. A com-
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`sents the Prism Advantage Series, a
`CA, has developed MonitorMouse
`pletely integrated 32-bit POS and
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`new Windows NT-based POS sys-
`for Windows 95, a 32-bit touch-
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`back office Application, the Micros
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`tem for the hospitality industry that
`screen driver designed to help users
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`3400 QSA runs on Microsoft
`uses the Microsoft Access relational
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`take full advantage of all Windows
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`Windows 95 and NT operating sys-
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`database to help users access third
`95 benefits, providing faster and
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`tems and includes high performance
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`party DOS and Windows applica-
`more reliable operation, the compa-
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`POS features such as fast order
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`tions. By using Intel-based Pentium
`ny says. MonitorMouse processes
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`entry screen refreshing and built—in
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`back office computers operating
`touch data more quickly than other
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`data redundancy, Micros says, For
`under Windows NT, this new series
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`drivers, according to Elo. Also,
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`back office administration, it offers
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`helps users create custom made
`because it operates in a protected
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`flexible management capabilities
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`POS systems for restaurants, hotels,
`mode, it’s more robust and reliable
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`including inventory control, time
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`than other drivers that must switch
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`casinos, or stadiums, reports
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`Remanco.
`.
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`keeping and cash management.
`modes. MonitorMouse features a
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`Circle N0. 184 on
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`Circle No. 185 on Product Info
`control panel that helps simplify set
`Card
`Product Info
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`up and it can be installed directly
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`within Windows 95.
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`The llalinnal Hestauranl
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`Circle N0. 187 on Product Info
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`Card
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`flssnslahun. Chicago, through
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`its Education Foundation, has made
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`available Serving Safe Food on
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`CD-ROM. Part of its ServSafe
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`program, the new CD-ROM
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`helps train front-line
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`employees in all critical
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`aspects of food safety,
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`including personal
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`hygiene, proper food tem-
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`perature and cooking. It
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`also includes assessment
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`software that lets man-
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`agers track employee
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`progress with a quiz that pro-
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`vides immediate feedback.
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`Circle No. 186 on Product Info
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`Card
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` 3400 QSA
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`PAGE 38 O HOSPITALITY TECHNOLOGY
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`JANUARY i997f
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`Petitioners' Exhibit 1029, Page 8
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`AMER0037738
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`Petitioners' Exhibit 1029, Page
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