Return an Item
`
`I K
`
`Two figures for Returns post to financial reports. The first is the count-
`the total number of Returns less voided Returns (positive value). The
`second is the net value—all Returns recorded through Return keys
`(negative value). Thus:
`Returns =
`
`+ Sum of all Return entries (—)
`+ all Voids of Return entries
`
`Returns also affect the Net Sales Total and Tax Collected Total.
`
`Keyboard File or Touchscreen File:
`
`0 [Return] key
`
`Employee Class File:
`0 Authorize/Perform Void and Return of Menu Item Not On Check —
`
`Transaction Privilege Code #26
`0 Auth/Perform Return of MI Entered on the Current Check —
`
`Transaction Privilege #32
`
`Related
`
`Void an Item on a Guest Check
`
`7-1 0
`
`Petitioners‘ Exhibit 1027, Page 241
`
`

`
`I I
`
`am.
`
`Cancel a Transaction
`
`Cancel a Transaction
`
`Procedure
`
`Trans
`cancel
`
`1. Press [Transaction Cancel].
`2. At the prompt, “CANCEL TRANSACTION?", press [Enter] for
`“yes” or [Clear] for “no”. One of the following will occur:
`New Check
`
`IE]
`@999
`
`|:|
`
`j
`
`If this is a new check that has not yet been service totalled,
`the transaction is cancelled and the check is not begun. The
`group number for the entered table will not increment.
`
`However, the check number will not be used again.
`
`Check with Previous Service Rounds
`
`If this is an open check with previous service rounds, only the
`current service round is cancelled. Items entered in this
`
`service round are disregarded, but items from previous service
`rounds are retained.
`
`No Check Open
`If you press [Transaction Cancel] without a guest check open
`on the system, you will be signed out at the UWS.
`
`Prompts
`
`% Am Required
`AUTHORIZATION. ENTER
`You are not privileged to use this An authorized
`ID NUMBER: CANCEL THIS
`person's must
`TRANSACTION
`be entered; or,
`press [Clear].
`
`press [Clear].
`
`AUTHORIZATION. ENTER
`ID NUMBER = CANCEL
`TRANSACTION WITH 1'95
`ITEMS
`
`You are not privileged to cancel a An authorized
`transaction after a menu item
`person’s ID must
`has been posted by an LDS.
`be entered; or,
`
`8700 User's Manual
`
`7-11
`Petitioners‘ Exhibit 1027, Page 242
`
`

`
`Cancel a Transaction
`
`2 I
`
`[Transaction Cancel] cancels a current transaction. A transaction consists of all
`entries posted to a guest check during a service round. Thus, when you cancel a
`transaction, you void all entries made during that service round including the
`operation of picking up or beginning the check. What cannot be cancelled is the
`check number. If you begin check #250 and immediately cancel the transaction, the
`next check opened will be #251.
`
`Mary is called away from the UWS before she has had time to enter all
`her items. She presses [Transaction Cancel] so that the kitchen does not
`receive a partial order. Later, when she has time, she enters her entire
`order.
`
`Privileges You must be specifically privileged to cancel a transaction.
`
`Reports
`
`Two totals for Transaction Cancel post to financial reports. The first is the
`count — the total number of times the key was pressed. The second is the
`net value — of all Transaction Cancels recorded. Cancellations do not affect
`
`any other values on reports. Thus, the figures are for general information
`only.
`
`Keyboard File or Touchscreen File:
`
`0 [Transaction Cancel] key
`
`Employee Class File:
`
`0 Authorize/Use Transaction Cancel Key — Transaction Privilege #40
`o Authorize/Perform Voids/Cancels of North American LDS Items -
`
`Transaction Privilege #74
`
`Service Total or Print Guest Checks
`
`7-1 2
`
`Petitioners‘ Exhibit 1027, Page 243
`
`

`
`Adjust a Closed Check
`
`Correct an Error
`
`Adjust a Closed Check
`
`
`
`Adjust Payment Type or Amount
`
`. Type the check number of the check to adjust.
`
`. Press [Adjust Closed Check].
`
`At the prompt, “ADJUST THIS CLOSED CHECK?", press
`[Enter] for “yes” and [Clear] for “no”.
`
`Press [Void]. (You must be privileged to void tenders.)
`
`Type the amount of payment on the check.
`
`Press the tender key(s) used to record payment on the check.
`
`Type the tender amount and press the correct tender key.
`
`The check payment is corrected. and the correction prints.
`
`.“.°’.°‘."‘
`
`Adjust Charged Tip
`
`The procedure is the same as above through the void of the
`original tender.
`
`To change a charged tip:
`[II
`
`If the charged tip is a separate entry, void and re—enter with
`a [Charged Tip] key.
`
`If the charged tip is prompted by a tendering key, follow the
`tender procedures (refer to tender keys).
`
`The charged tip is corrected, and the correction prints.
`
`Prompts
`
`JG A°“°"R°«"ired
`
`AUTHORIZATION, ENTER
`ID NUMBER: ADJUST
`CLOSED CHECK
`
`You are not privileged to use
`this key.
`
`An authorized
`
`person's ID must be
`entered; or, press
`[Clear].
`
`Void only charged
`tips, don't adjust tax.
`
`NOT ALLOWED WITH
`CLOSED CHECK
`ADJUSTMENT
`
`ONLY CHARGE TIP
`SERVICE CHARGES
`ALLOWED DURING CLOSED
`CHECK ADJUST
`
`CASHIER ASSIGNMENT
`
`REQUIRED BEFORE THIS
`OPERATION
`
`You attempted to void a
`service charge that is not a
`charged tip. Or, attempted to
`change the tax (not allowed).
`
`You attempted to add a
`service charge that is not a
`charged tip.
`
`Use a [Charged Tip]
`key.
`
`Either the operator or the
`UWS must be linked to
`cashier totals.
`
`Assign a cashier link.
`
`8700 User's Manual
`
`7-1 3
`Petitioners‘ Exhibit 1027, Page 244
`
`

`
`Adjust a Closed Check
`
`2 I
`
`[Adjust Closed Check] is used to reopen a guest check to perform either or both of
`these two adjustments:
`
`0 Correct an error in the method of payment. For example, [Adjust Closed Check]
`is used to change an erroneous VISA credit card payment to DISCOVER.
`
`0 Correct a service charge error. The type cannot be changed, only the amount. All
`adjustment to service charges are recorded as a change to Charged Tips.
`
`Sales tax and service charges other than Charged Tips cannot be adjusted.
`
`If a check was closed by mistake to VISA in the amount of 20.00, it could
`later be re—opened and closed to AMEX in the amount of 20.00, and add a
`5.00 tip.
`
`ReP°ffS
`
`Closed Check Report check status “.1” (UWS); “j” GZW).
`
`PfiVi|<-3995 You must be specifically privileged to adjust a closed check. Usually this
`procedure is reserved for managers and possibly for cashiers.
`
`Keyboard File or Touchscreen File:
`
`0 [Adjust Closed Check] key. This key only allows the last tender and
`the charge tip to be adjusted.
`
`Employee Class File:
`
`0 Authorize/Perform Closed Check Adjust — Transaction Privilege #67
`Revenue Center Parameters File:
`
`0 Allow Void Discount, Service Charge, Tender Media in Current Service
`Round Only — Control Option(s) #4, #5, #6
`
`. . . optional
`
`0 Cashier Totals Declaration Required with Tender/Media and Tips Paid
`— Control Option #1
`0 Fast Transaction Do Not Generate Closed Check Records — RVC
`
`Option #12
`
`Assign a Cashier
`Void an Item on a Guest Check
`
`Tender Check to Cash
`
`Tender Check to Credit Card (full payment)
`
`Re—open Check
`
`7-1 4
`
`Petitioners‘ Exhibit 1027, Page 245
`
`

`
`I I
`
`am
`
`Adjust a Closed Check
`
`When a closed check is adjusted, the result is printed on the designated
`guest check printer. The nature of the printed output is determined by the
`nature of the original check:
`0 If the adjusted check was an On—demand guest check, or a fast
`transaction that was service totalled by an On—demand operator, the
`entire check is reprinted, showing the new information (e.g., the new
`method of payment).
`
`0 If the adjusted check was a By—round guest check, a Special By—round
`guest check, or a fast transaction that was service totalled by a By-
`round operator, an entry prints on the check that shows the nature of
`the adjustment (e.g., the void of the original method of payment, and
`the new method).
`
`the transaction detail.
`
`In either case, the legend, ADJUST CLOSED CHECK prints at the top of
`
`8700 User's Manual
`
`7-15
`Petitioners‘ Exhibit 1027, Page 246
`
`

`
`Correct an Error
`
`Re-open a Closed Check
`
`Re-open a Closed Check
`
`
`
`Procedure
`
`1. Type the check number of the check to re—open.
`
`2. Press [Re-open Closed Check].
`
`3. At the prompt, “REOPEN THIS CLOSED CHECK?", press
`[Enter] for “yes” and [Clear] for “no”.
`
`4. If prompted, enter the table number.
`
`The check is re—opened and assigned a new check number. You
`can now add or void menu items, discounts and service
`
`charges, and change the number of guests.
`
`If there is change due from the tender, you must void the
`tender before you can modify the check.
`
`5. To void the tender, use the line item void method. (Press the
`line number of the tender as it appears in the check detail and
`press [Void].)
`
`Prompts
`
`mm Am Required
`
`AUTHORIZATION, ENTER
`ID NUMBER: REOPEN
`CLOSED CHECK
`
`You are not privileged to use
`this key.
`
`An authorized
`
`person's ID must be
`entered; or, press
`[Clear] .
`
`A final tender must be voided
`
`if there is change due, before
`you can modify the check.
`
`Void the tender using
`the line item void
`method.
`
`You cannot service total a
`
`Tender the check.
`
`closed check. You can only
`make changes to the check
`detail and tender.
`
`The Repeat Round function
`does not work on a newly re-
`opened check.
`
`Press [Clear] to
`continue. Enter
`
`item(s) normally.
`
`This Revenue Center is not
`
`programmed to allow voids of
`this item that were entered
`before the check was closed.
`
`Press [Clear] to
`continue.
`
`Database
`
`programming
`required to allow this
`action.
`
`FINAL TENDER ENTRY
`MUST BE VOIDED
`
`CLOSED CHECKS CANNOT
`BE SERVICE TOTALED
`
`NO ITEMS TO REPEAT
`
`VOID NOT ALLOWED:
`DISCOUNTS MUST BE IN
`CURRENT ROUND
`
`VOID NOT ALLOWED:
`SERVICE CHARGE MUST BE
`IN CURRENT ROUND
`
`VOID NOT ALLOWED:
`TENDER ENTRY MUST BE
`IN CURRENT ROUND
`
`7-16
`
`Petitioners‘ Exhibit 1027, Page 247
`
`

`
`I I
`
`am.
`
`Void Check
`
`Void Check
`
`Procedure
`
`check
`
`1. Pick up a guest check.
`2. Press [Void Check]. Any items entered in previous service
`rounds are voided. A void entry displays for each individual
`item.
`
`5.
`
`3. If any CA or PMS payments are included on the check, the
`payment amount will be voided, bringing the amount due
`down to zero.
`
`Note
`
`D The CA andlorPMS detail entrieswill remain on the
`
`check, showing a zero balance.
`
`4. You may enter new items or tender the check to a zero balance.
`
`Prompts
`
`mm A°ti°"'*°<="i'°d
`AUTHORIZATION, ENTER
`You are not privileged to void An authorized
`ID NUMBER: VOID CHECK
`an entire check.
`person's ID must be
`entered; or, press
`[Clear].
`
`
`
`VOID CHECK NOT ALLOWED
`AFTER ENTRIES MADE
`THIS ROUND
`
`You pressed [Void Check]
`after pressing another key in
`this service round.
`
`No TRANSACTION IN
`PROGRESS
`
`You pressed [Void Check]
`outside of a transaction.
`
`Press [Clear]. Service
`Total, then pick up
`the check again,
`making sure to press
`[Void Check] first.
`
`Press [Clear]. Pick up
`a check, then press
`[Void Check].
`
`8700 User's Manual
`
`7-17
`Petitioners‘ Exhibit 1027, Page 243
`
`

`
`Void Check
`
`I I
`
`[Void Check] is a convenient way to quickly void all of the items on a guest check
`that were entered in any previous rounds. When this key is pressed, a void entry is
`posted for all items on the check. New menu items may be posted, or the check can
`be closed to a zero balance.
`
`Mary has just entered and service totalled the order for the couple at
`Table 8 when she notices the woman storm out of the restaurant. The
`
`man sheepishly informs Mary that dinner must be cancelled, then hurries
`after his wife. Mary informs the kitchen in time to stop preparation of the
`order and picks up the guest check. She presses [Void Transaction], and a
`void entry is posted for all of the items ordered by the couple. Mary then
`tenders the check to a zero balance, sighs, and resets the table.
`
`PfiV"e9e-S To void an item from a previous service round you must be privileged to
`do so.
`
`ReP°flS
`
`Refer to the 8700 Reports Manual.
`
`Pf°9f8m Keyboard File or Touchscreen File:
`
`0 [Transaction Void] key
`
`Employee Class File:
`
`0 Authorize/Perform Void of Menu Items, Discounts, Service Charges,
`Tender/Media From a Previous Round — Transaction privileges #25,
`#27, #28, #29
`
`0 Authorize/Perform Void of Menu Items, Discounts, Service Charges on
`Closed Checks — Transaction Privileges #69, #70, #71
`Revenue Center Parameters File:
`
`0 Allow Void Discount, Service Charge, Tender Media in Current
`Service Round Only — Control Option(s) #4, #5, #6
`
`For a complete list of options, refer to the 8700 Feature Reference Manual.
`
`Related
`
`Void an Item on a Guest Check
`
`A voided item will print at the same remote printers and/or displays as it
`was originally printed, but with “V\N VOID V\N usually in red.
`
`7-1 8
`
`Petitioners‘ Exhibit 1027, Page 249
`
`

`
`Chapter
`
`Print and Split Check Operations
`
`This chapter discusses the procedures for printing and splitting
`guest checks.
`
`In this chapter
`
`Introduction ............................................................................. .. 8-2
`
`By—round Printing ............................................................. .. 8-2
`
`On—demand Printing ......................................................... .. 8-4
`
`Special, By—round Printing ............................................... .. 8-4
`
`Reprint Checks .................................................................. .. 8-5
`Print Trailer Lines ............................................................ .. 8-6
`
`Print Guest Checks ................................................................. .. 8-9
`
`Filter Seat .............................................................................. .. 8-12
`
`Print a Memo Check .............................................................. .. 8-14
`
`Split a Guest Check ............................................................... .. 8-17
`
`8700 User's Manual
`
`Petitioners‘ Exhibit 1027, Page 25g
`
`8-1
`
`

`
`Print and Split Check Operations
`
`Overview
`
`Introduction
`
`Guest checks may be printed or reprinted at the end of a service
`round (“By-round”), On-demand, or upon payment. If your
`establishment uses seat numbers, checks may be split and
`printed as separate checks or as “memo checks”.1 The
`[Filter Seat] key is discussed in this chapter because it is required
`for these operations.
`Operators may be programmed as “On-demand”, “By-round”, or
`“Special, By-round” operators. This determines how and when
`checks are printed.
`
`By-round Printing
`By-round printing provides the server with a hard copy of all
`customer activity through the last service round. Each time the
`check is picked up on the UWS and service totalled, all new
`postings will print. If a roll printer is used, By-round printing will
`print a slip showing the balance due (Previous Balance) at the
`end of the previous service round and the detail from the current
`round.
`In By-round printing with a slip printer, the original check is
`placed in the slip printer which automatically advances the check
`so that printing begins just below the last printed line. If it is the
`first time this check is printed, the check identification data will
`print as well as the detail. If not, the printer will feed the check
`until it can print on the second line below the last printed line.
`
`Example
`In the example shown on the following page, Check #424 was
`begun by a By-round operator:
`1. First Printing. Two drinks were posted, and the check was
`service totalled by pressing [Service Total].
`2. Second Printing. The check was picked up, and a third drink
`was posted and service totalled again.
`3. Third Printing. The check was picked up, a fourth drink and
`a hamburger were posted and then tendered to cash by
`entering the amount (15.00) and pressing [Cash].
`Each time the server service totalled, he inserted the check in
`the slip printer and the new check detail printed on it.
`
`1. For more information on using seat numbers, refer to “Chapter 4: Begin a Guest
`Check”.
`
` 2
`
` 251
`
`Petitioners' Exhibit 1027, Page
`
`

`
`Print and Split Check Operations
`Introduction
`
`MICROS 8700
`Fine Dining System
`
`JAN14'94
`
`11:30PM
`
`1 CALL COCKTAIL
`1 IMPORT DRAFT
`BALANCE DUE
`
`MICROS 8700
`Fine Dining System
`
`JAN14'94
`
`11:30PM
`
`CALL COCKTAIL
`IMPORT DRAFT
`BALANCE DUE
`
`DOMESTIC DRAFT
`BALANCE DUE
`
`_ MICROS 8700
`Fine Dining System
`
`CALL COCKTAIL
`IMPORT DRAFT
`BALANCE DUE
`
`DOMESTIC DRAFT
`BALANCE DUE
`
`DOMESTIC DRAFT
`HAMBURGER
`SUBTOTAL
`SALES TAX
`BALANCE DUE
`
`CASH
`SUBTOTAL
`SALES TAX
`AMOUNT PAID
`CHANGE DUE
`
`2.25
`5.25
`
`1.85
`7.10
`
`1.85
`3.50
`12.45
`0.18
`12.63
`
`15.
`00
`12.45
`0.18
`12.63
`2.37
`
`——-196 CHECK CLOSED 01:30PM———
`
`Example ofBy—round Printing on a Slip Printer
`
`If guest checks print on a roll printer, the detail of the previous
`service round will not print, just a previous balance. Also, each
`time the guest check is printed, the complete check header and
`identification print. The checks below show what the first two
`transactions from the above example would look like printed on
`a roll printer.
`
`MICROS 8700
`Fine Dining System
`
`M|cRo3 3700
`Fine Dining System
`
`JAN14'94
`
`11:30PM
`
`GS-1‘ 2 411 MARY
`
`
`
`1 CALL COCKTAIL
`1 IMPORT DRAFT
`BALANCE DUE
`
`JAN14’94
`
`11:30PM
`
`1 DOMESTIC DRAFT
`BALANCE DUE
`
`Example ofBy—r0und Printing on a R011 Printer
`
`8700 User's Manual
`
`8-3
`Petitioners‘ Exhibit 1027, Page 252
`
`

`
`Print and Split Check Operations
`
`Overview
`
`On-demand Printing
`
`On-demand printing means that the check is not printed or
`updated by printing at the end of a service round. All check detail
`is held in the System's memory until the check is tendered or
`service totalled with a service total with print key (often called
`[Print Check]), then it is printed in its entirety. A summary of
`tax, autogratuity, and the current balance due may print if [Print
`Check] is programmed to add this information.
`
`MICROS 8700
`Fine Dining System
`
`MICROS 8700
`Fine Dining System
`
`BALANCE DUE
`
`JAN14'94
`
`1:30PM
`
`GLASS WHITE
`HOUSE COCKTAIL
`CALL COCKTAIL
`IMPORT DRAFT
`HOUSE CORDIAL
`
`JAN14'94
`
`11:36PM
`
`GLASS WHITE
`HOUSE COCKTAIL
`CALL COCKTAIL
`IMPORT DRAFT
`HOUSE CORDIAL
`CASH
`SUBTOTAL
`AMOUNT PAI D
`CHANGE DUE
`
`[Print Check] K6)’
`
`— — -196 CHECK CLOSED o1 : 32PM— — —
`
`[Tender] Key
`
`Special, By-round Printing
`
`A Special, By-round operator is an On-demand operator until a
`tendering or [Print Check] is pressed, after which the operator
`becomes a By-round operator. The purpose of this type of operator
`is to ensure that any additional items sold (perhaps desserts or
`after dinner drinks) are printed on a guest check after the check
`is printed or partially tendered.
`
`Petitioners‘ Exhibit 1027, Page 253
`
`

`
`Reprint Checks
`
`Print and Split Check Operations
`Introduction
`
`If a check is lost or damaged, it may be necessary to reprint the
`entire check. This feature is accessed through a tender/media key
`programmed to reprint a check.
`
`The reprint check function does not allow you to reprint a closed
`check unless you are specifically privileged to open a closed check.
`
`The format of the reprinted check is determined by the type of
`operator who reprints it:
`
`cu
`
`If a By-round operator reprints a check, the entries from
`previous rounds are consolidated and sorted according to the
`programming of the print groups.
`The check on the left in the illustration below is
`
`typical of the result of a series of service rounds. Note
`the blank lines indicating where the check was service
`totalled and picked up again. The reprinted check on
`the right using the [Reprint Check] keylconsolidates
`and lists check detail by any print group programmed
`in the System. When the check is reprinted, the
`***REPRINT #*** header will print the number of
`times the check has been reprinted using the Reprint
`Check key.
`
`MICROS 8700
`
`Fine Dining System
`
`JANE,“ L30“
`* * * REPRINT 2 * * *
`
`
`
`1
`
`“W
`i Il;3g:EASL'ORNGE
`1 PASTRY DU JOUR
`1 COFFEE
`2 GLASS WHITE
`1 CALL COCKTAIL
`
`BM"m'cE DUE
`
`2
`
`'
`
`2-
`1.
`5_
`3
`'
`2:‘
`
`MICROS 8700
`Fine Dining System
`
`411 my
`
`-1131. 5/1
`
`car 424
`JAN14'9-1
`1:30pm
`
`GST 2
`
`1 CRAB soup
`1 HOUSE SALAD
`1 cmss wrrrrr:
`
`1 CALL cocru-AIL
`SUBTOTAL
`SALES TAX
`BALANCE DUE
`
`1 DUCK A L'0RANGE
`SU3T°T’“*
`SALES TAX
`BALANCE DUE
`1 COFFEE
`1 PASTRY nu JOUR
`1 GLASS wrrr-1'1:
`SUBTOTAL
`SALES TAX
`BALANCE mm
`
`2.75
`1.00
`2.50
`
`3.00
`9.25
`°'19
`9"‘
`
`13.95
`23-2°
`0.89
`24.09
`1.oo
`2.50
`2.50
`29.20
`L06
`30.26
`
`
`
`Typical By-round Check
`
`Reprinted Check
`
`1. For By-round Operators, [Print Check] has the same effect as [Reprint Check].
`
`8700 User's Manual
`
`8-5
`Petitioners‘ Exhibit 1027, Page 254
`
`

`
`Print and Split Check Operations
`
`Overview
`
`0 When an On-demand operator uses the reprint function,
`the reprinted check will print the number of times the check
`has been printed. This number will appear rightjustified from
`the employee name.
`
`MICROS 8700
`Fine Dining System
`
`2 <— Reprint
`411 MARY
`;;;‘;;; ““ "e;,;';;; """ ";;;‘;
`Count
`JAN14'94
`1:30PM
`
`HNI-‘HHI-‘H
`
`CRAB SOUP
`HOUSE SALAD
`DUCK A L'ORNGE
`PASTRY DU JOUR
`COFFEE
`GLASS WHITE
`CALL COCKTAIL
`SUBTOTAL
`SALES TAX
`BALANCE DUE
`
`1 .
`
`NHKDUUII-‘NU!-‘N O 0
`
`.06
`30.2
`
`Reprinted Check
`
`Note
`
`Revenue Center Format Option #9 must be set ON
`to have the “REPRINT CHECK #" and the
`
`“REPRINT COUNT" print within the check detail.
`
`Print Trailer Lines
`
`In many hotel operations, guests are allowed to charge bills in
`the hotel restaurant to their room account. The 8700 System's
`guest check can be programmed to print trailer lines so that
`guests can add a tip, sign their name, and print the room number.
`
`Petitioners‘ Exhibit 1027, Page 255
`
`

`
`Print and Split Check Operations
`Introduction
`
`An example of a check printed by a Special, By—round operator
`is shown below. The check was first printed with a print key
`programmed to print special trailer lines. Then, the check was
`tendered to [Room Charge]. Notice that the tender information
`prints below the original printed check.
`
`MICROS 8700
`Fine Dining System
`
`3:30PM
`JAN14'94
`*** REPRINT ***
`
`HOUSE SALAD
`DUCK A L’ORNGE
`PASTRY DU JOUR
`COFFEE
`GLASS WHITE
`CALL COCKTAIL
`SUBTOTAL
`SALES TAX
`BALANCE DUE
`
`NHkDUU'||-‘NU!-‘N
`
`Room Number
`
`TIP
`
`Print Name
`
`Sign
`CHARGE TIP
`R2 O9/SMITH
`ROOM CHARGE
`SUBTOTAL
`SALES TAX
`GRATUITY
`AMOUNT PAID
`
`. 00
`
`. 26
`. 20
`. 06
`5 . 00
`35 . 26
`
`———196 CHECK CLOSED 01:3OPM———
`
`Print Trailer Lines
`
`8700 User's Manual
`
`8-7
`Petitioners‘ Exhibit 1027, Page 256
`
`

`
`Print and Split Check Operations
`
`Overview
`
` 8
`
` 257
`
`Petitioners' Exhibit 1027, Page
`
`

`
`-I
`
`Print Guest Checks
`
`Print and Split Check Operations
`
`Print Guest Checks
`
`service
`Total
`
`©|(%l@
`
`El
`@9953
`
`l:
`
`Service Total
`1. Begin or pick up a guest check.
`2. Enter transaction items except payment in full.
`3. If you are a By—round operator, insert the guest check in the
`slip printer.
`4. Press [Service Total].
`If you are a By—round operator, the current service round
`entries print on the check.
`
`If you are an On—demand operator, no guest check will print
`(see procedure below).
`
`Print Check
`
`1. Begin or pick up a guest check.
`
`2. Enter transaction items except payment in full.
`
`3. Insert the guest check in the printer (if you are using a slip
`printer).
`
`4. Press [Print Check].
`The guest check prints.
`
`5. Iftheprompt, “INSERTCONTINUATION CHECK", appears.
`
`remove the check, insert the next page of the guest check into
`the printer and press [Clear].
`
`The remainder of the guest check prints.
`
`Prompts
`
`mm Am Required
`
`AUTHORIZATION, ENTER
`ID NUMBER: TENDER/
`MEDIA GROUP
`
`TENDER ENTRY REQUIRED
`
`This key is linked to a group for
`which you are not privileged.
`
`Items posted in this service
`round include one that requires
`the check to be tendered, such as
`
`a charged tip.
`
`An authorized
`person's ID must
`be entered.
`
`Void the item or
`tender the check.
`
`times.
`
`AUTHORIZATION, ENTER
`ID NUMBER: REPRINT
`GUEST CHECK
`
`You are a By—round operator not An authorized
`privileged to reprint a check or
`person's ID must
`the check has already been
`be entered.
`printed a maximum number of
`
`8700 User's Manual
`
`8-9
`Petitioners‘ Exhibit 1027, Page 253
`
`

`
`Print and Split Check Operations
`
`Print Guest Checks
`
`[Service Total] initiates guest check printing for By—round operators. For On-
`demand operators no printing takes place. [Print Check] (which is a service total
`key programmed to print) initiates guest check printing for On—demand operators
`and reprints checks for By—round operators.
`
`Example On—demand:
`
`Pressing [Service Total] as an On—demand operator will not cause a guest
`check to print. However, if you close the check with a payment key or
`press [Print Check], a guest check will print.
`
`By—round:
`Pressing [Service Total] as a By—round operator will print the guest
`check. If your UWS is programmed to print guest checks at the slip
`printer, you must place the guest check in the printer.
`
`MICROS 3700
`Fine Dining Si/Stein
`
`MICROS 8700
`Fine Dining System
`
`3:30PM
`JAN14'94
`***REPRINT***
`
`HNHI-ii-‘HI-'
`
`HOUSE SALAD
`DUCK A L'0RNGE
`PASTRY DU JOUR
`COFFEE
`GLASS WHITE
`CALL COCKTAIL
`SUBTOTAL
`SALES TAX
`BALANCE DUE
`
`Nl-|kDUU1l-‘NW!-IN
`
`On—demand Format
`
`HOUSE SALAD
`GLASS WHITE
`CALL COCKTAIL
`SUBTOTAL
`SALES TAX
`BALANCE DUE
`
`DUCK A L'0RANGE
`SUBTOTAL
`SALES TAX
`BALANCE DUE
`
`COFFEE
`PASTRY DU JOUR
`GLASS WHITE
`SUBTOTAL
`SALES TAX
`BALANCE DUE
`
`.
`.
`9.4
`
`13.95
`23.20
`0.89
`24.09
`
`1.00
`2.50
`2.50
`29.20
`1.06
`30.26
`
`By—r0und Fomwat
`
`Keyboard File or Touchscreen File:
`
`0 [Service Total] key
`
`0 [Print Check] key
`Tender/Media File
`
`0 Print Check On—demand — Type Definition #23
`
`Operator File
`
`0 On = On—demand; Off = By—round — Type Definition #5
`
`Employee Class File
`
`0 Authorize/Perform Unlimited Reprinting of a Check — Transaction
`Privilege #23
`
`8-1 0
`
`Petitioners‘ Exhibit 1027, Page 259
`
`

`
`-I
`
`Print and Split Check Operations
`
`Print Guest Checks
`
`authorized person's ID number (usually a manager).
`
`For On—demand operators, the number of checks printed before
`authorization is required is determined in the Revenue Center
`Parameters File. For example, if the limit is set to “l”, a server would only
`be allowed to print one check. Printing a second check would require an
`
`8700 User's Manual
`
`8-11
`Petitioners‘ Exhibit 1027, Page 25g
`
`

`
`Print and Split Check Operations
`
`Filter Seat
`
`Filter Seat
`
`3
`
`-
`
`Performing this function on the HHT may require
`different steps than those described here. Refer to
`the 8700 HHT Programming & Operations Manual.
`
`Procedure
`
`1. Begin or pick up a check.
`
`El
`@009
`
`2. At the prompt, “SEAT [l]: READY FOR YOUR NEXT
`ENTRY", enter the seat number to be filtered.
`
`3. Press [Filter Seat].
`
`All the detail associated with this seat displays.
`
`uh
`
`. To add another seat to filter, simply enter the seat number
`and press [Filter Seat] again.
`
`The active seat(s) may be split, tendered, or printed.
`
`5. Press [Clear] to exit the filter.
`
`Prompts
`
`mm W" Required
`
`FILTER NOT ALLOWED
`DURING 1-INE-BY-
`LINE PRINTING
`
`The [Seat Filter] key cannot be
`used if you are using line—by—
`line customer receipts.
`
`Press [Clear] to
`continue.
`
`NOT ALLOWED WHILE
`SEAT FILTER 15
`ACTIVE
`
`[Transaction Cancel] or
`[Service Total] was pressed, or
`a discount was entered that is
`programmed to prevent its
`being posted while the seat
`filter is active.
`
`Press [Clear] to
`continue. Tender
`check, or press [Clear]
`again.
`
`SEAT CLOSED
`
`The seat entered has already
`been tendered.
`
`Enter correct seat
`number.
`
`INVALID SEAT NUMBER
`
`Incorrect seat number was
`entered.
`
`Enter correct seat
`number.
`
`SEAT HAS NO DETAIL
`ENTRIES
`
`No menu items have been
`entered for this seat.
`
`Press [Clear] to
`continue.
`
`LAST ITEM VOID NOT
`ALLOWED
`
`If filtering is active and a last
`item void is attempted, it is
`allowed only if the active filter
`contains the last item.
`
`Change active seat in
`filter, then perform
`void.
`
`PRESS CLEAR TO
`CONTINUE
`
`If a check is tendered while
`filtering, a “split check”
`transaction occurs.
`
`Press [Clear]. The
`remainder of the check
`may be filtered and
`tendered, or all of the
`
`check may be tendered.
`
`8-1 2
`
`Petitioners‘ Exhibit 1027, Page 251
`
`

`
`-I
`
`Print and Split Check Operations
`
`Filter Seat
`
`[Filter Seat] is used to select the group of entries (by seat number) for one or more
`guests at a time. Filtering is used to split a check, to print a memo check, and to
`memo tender. [Filter Seat] toggles on and off. Pressing [Clear] also exits the filter
`mode.
`
`A table of six has requested separate checks (at the end of the meal).
`Luckily, the restaurant uses seat numbers when placing orders. Printing
`separate checks is simply a matter of “filtering” the appropriate seat
`number and pressing [Print Memo Check].
`
`Privileges Anyone who can open a guest check can use [Filter Seat]. However, there
`are a variety of privileges to split a check, print a memo check, or memo
`tender. See the appropriate entries in this manual or refer to the 8700
`Programming Manual.
`
`Program Keyboard File or Touchscreen File:
`
`0 [Filter Seat] key
`
`[Seat #] key
`[Edit Seat #] key
`Print a Memo Check
`
`Split a Memo Check
`
`8700 User's Manual
`
`8-13
`Petitioners‘ Exhibit 1027, Page 252
`
`

`
`Print and Split Check Operations
`
`Print a Memo Check
`
`Print a Memo Check
`
`
`
`E]
`@999
`I:|
`
`Procedure
`
`1. Pick up the check.
`
`2. Enter the first seat number and press [Filter Seat].
`
`3. Press [Print Memo Check]. The flrst memo check prints and
`the active seat prompt then increments to the next seat
`number. The tax and balance due on the memo check reflects
`
`only the total for this seat’s items.
`
`4. Repeat Step 3 until all individual memo checks have been
`created (or printed).
`
`5. Press [Clear], then [Service Total] to complete the transaction.
`
`Note
`
`More than one seat may be included in the filter
`seat procedure. For example, if the guests at seats
`1 and 2 want a separate check with just their
`meals on it, simply enter seat 1 and press [Filter
`
`Seat] and then enter seat 2 and press [Filter Seat]
`again. Press [Print Memo Check]. This memo
`check will reflect the combined order of seats 1 and
`2.
`
`6. Distribute memo checks to customers.
`
`7. To tender checks, you must pick up the check and tender each
`memo check individually using [Filter Seat] and the
`appropriate tender.
`
`Prompts
`
`mm Am Required
`
`AUTHORIZATION, ENTER
`ID NUMBER: TENDER/
`MEDIA GROUP
`
`[Print Memo Check] is
`linked to a group for which
`you are not privileged.
`
`An authorized
`person's ID must be
`entered.
`
`entered.
`
`AUTHORIZATION, ENTER
`ID NUMBER: PRINT MEMO
`CHECK
`
`You are not privileged to
`perform this operation.
`
`An authorized
`person's ID must be
`entered.
`
`AUTHORIZATION, ENTER
`ID NUMBER: REPRINT
`MEMO CHECK
`
`You are not privileged to
`perform this operation.
`
`An authorized
`person's ID must be
`
`8-1 4
`
`Petitioners‘ Exhibit 1027, Page 253
`
`

`
`-I
`
`Print and Split Check Operations
`
`Print a Memo Check
`
`Memo checks are used to print separate checks quickly by seat number. The
`advantage of printing memo checks (instead of creating new checks using the split
`check feature) is that it keeps to a minimum the number of real guest checks which
`must be closed by the operator.
`
`A memo check includes the detail and subtotal for one or more (but not all) seats
`assigned to the check. The totals of individual checks may not add up to a total of
`the original check due to tax break points.
`
`Memo checks are identified as distinct from the original check by a line in the check
`header, “*** MEMO CHECK ***". The check header for a reprinted memo check is
`“*** REPRINT MEMO CHECK ***". Memo checks cannot be printed By—round.
`
`Memo checks are illustrated in the diagram shown below.
`
`Original Check
`
`Check #100
`
`20.00
`4 CORDIAL
`20.00
`SUBTOTAL
`DISCOUNT 15% 3.00
`SALES TAX 5%
`0.85
`TOTAL
`17.85
`
`Memo Check #1
`
`Check #100
`
`15.00
`3 CORDIAL
`15.00
`SUBTOTAL
`DISCOUNT 15% 2.25
`SALES TAX 5%
`0.64
`TOTAL
`13.39
`
`Memo Check #2
`
`Check #100
`
`1 CORDIAL
`SUBTOTAL
`DISCOUNT 15%
`SALES TAX 5%
`TOTAL
`
`Two memo checks are printed to hglp the customers
`11est check #100 remains intact.
`determine their respective shares.
`Separate employee privileges are required to print or reprint a memo
`
`check.
`
`8700 User's Manual
`
`8-15
`Petitioners‘ Exhibit 1027, Page 264
`
`

`
`Print and Split Check Operations
`
`Print a Memo Check
`
`Keyboard File or Touchscreen File:
`
`0 [Filter Seat] key
`
`0 [Print Memo Check] key
`Tender/Media File
`
`0 Print Memo Check — Type Definition #13
`
`Employee Class File:
`
`Split a Memo Check
`
`0 Authorize/Perform Printing of Memo Check — Transaction Privilege #9
`
`o Authorize/Perform Reprinting of Memo Check — Transaction Privilege
`#10
`
`For a complete list of options related to the seat feature, see Chapter 9,
`“Seat Handling”, in the 8700 Feature Reference Manual.
`
`Related
`
`[Filter Seat] key
`
`8-1 6
`
`Petitioners‘ Exhibit 1027, Page 265
`
`

`
`Print and Split Check Operations
`Split a Guest Check
`
`Split a Guest Check
`
`You can split a check three ways:
`E]
`
`With seat numbers active (see Procedure 1 below)
`
`[II
`
`[II
`
`With no assigned seat numbers (see Procedure 2 on page 8-19)
`
`With TouchSplit, including TouchShare (see Procedure 3
`on page 8-21)
`
`Procedure 1: Split a Guest Check with Seat
`Numbers Active
`
`Split Out One Seat at a Time
`1.
`
`Pick up the check.
`
`© ©
`
`2.
`
`3.
`
`Enter the seat number and press [Split Check].
`
`At the prompt, “SEAT #: SPLIT CHECK?", press [Enter] to
`conflrm or [Clear] to cancel.
`
`The new check prints if:
`
`:1 you are a By—round operator
`
`:1 your revene center does not use table numbers (checks are
`bgun by check number)
`
`:1 you are a Special By-round operator who has already
`printed the original check
`
`If you are an On-demand operator, the split checks w