OUOBER 27, 1997 VOLUME 19, ISSUE 43
`
`The Voice of Enterprise Computing
`
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`
`
`SPECIAL W
`I
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`I
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`I
`
`Mlfll'llSllilS lllflll'Wll'B act
`
` Rhapsody Developers Release
`
`Yellow 80: ior uowpletiorm
`development
`-
`
`
`ColorSyM. and
`Quiek‘fime
`
`
`Blue Box '0! support-
`
`
`ing legacy Mac 05 Applications
`
`
`LATERNOW
`
`Enhamed Mxh 2.5 microkernel Apple at a crossroads: III/c (Iffer a
`glimpse oft/1e company’s
`C's‘sIo—plat/0I'III ()8 125
`Sayingnetenagware: Readet:tell
`Foster t/zttt sqfttt'ure they pay
`for shouldn’t pester them. 94
`
`---------------- Find In on the Web at http:/Iwww.iniowovld.<om — — — - - - - — — - - - - - - -
`
`Gotcha: Will Justice prevail?
`IntegrationIs keyissue
`IT users take both sides
`
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`
`By Katherine Bull and Bob Trot!
`Mtcnosor'r HAS a dilemma with
`Windows NT 5.0. On the one hand.
`the company is committed to ship-
`
`$4.1
`
`553
`
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`effectively compete in the enter-
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`is counting on this all~important
`upgrade to significantly
`contribute to its 1998
`bottom line.
`With N’1‘5.0's ship date
`not set in stone and many
`users planning to imple-
`ment at least six months
`after it ships. some in-
`dustryobscrvcrswondcr
`,. whether Microsoft can
`b fUTURE page 18
`
`
`Betting big on NT 5.0
`059: din-r ermsoft’s finanael murhme
`Operating systems
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`.\ ltlill/I‘ [in )I'I‘SSI "'5
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`Intel readies
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`Starbucks Corp. Exhibit 1008
`
`

`

`
`
`Market analysis
`
`Inshilta’siallingpmiits may spell trouble
`
`a certain dollar amount." said Steve
`By Roll (ittllt
`Lair. executive consultant for the
`and prltmittt St'lttritrt:
`'t'ostltuk‘s Assoi'st:t.stt-..\'r last
`Lairtiroup. in (irangetIounty.(3alif.
`"So if you don't happen to be one of
`week ofa 47-percent drop in non-
`those customers. your relationship
`consolidated profits during the first
`with Toshiba was hampered."
`halfofits fiscal W97 year may indi-
`Company officials do not agree.
`cate deep problems at the computer
`“Sekai's target is global organira-
`giant. The company blatned cutr
`
`tions.’ .aid Jeffrey I-"riederichs.vice
`throat price competition in the
`president of worldwide marketing
`Iapanese and [1.5. PC markets.
`slowed U.S. I’tl sales. and a fall
`at 'Ihshiba."'lihe program has been
`very successful. and it is a program
`in demand for consumer goods
`that continues to expand and grow.
`in Japan. However. others have a
`different view.
`Sekai allows us to have much higher
`“We haven't felt that Toshiba
`global support for key customers. "
`wanted our business very badly
`An IT manager bluntlydisagreed.
`“It never worked out." said art IT
`A lot of companies would consider
`manager of a large global company.
`having our business as prestigious.
`who tried to use the Sekai program.
`but they didn't seem to." said one IT
`Despite remaining the worldwide
`manager at a Iiig Three automaker.
`market leader for notebook PCs.
`"Their Sekai program. in which
`the company has been plagued
`you had to apply to them to get
`by excess inventory problems for
`special treatment. was a different
`over a year.analysts said.t\lso. lack-
`way ofdoingbusiness.and we don‘t
`work that wayI‘the manager added.
`lu‘er performance of the com-
`Toshiba's Sekai program targets
`pany's year'old U.S. desktop-PC
`business will likely cont inue to drag
`certain companies while ignoring
`others. and may have backfired on
`down earnings, analysts and offi-
`cials said.
`Rob Guilt is if 7itkyo rorrespotttlettt
`them. according to one analyst.
`for the ")6 News Service. mt Info—
`Internally. the company seems to
`“They told their reps that they
`were to focus on customers with
`World affiliate.
`be in disarray.
`
`
`“It's a 'cover your butt world' at
`l
`Toshiba." said one source familiar
`with events at Toshiba‘s US. lleatlv 1
`quarters. in irvine. (Ialif. "Van l
`Andrews [general manager of the l
`computer systems division] is
`never seen.and the spirit ot'coop»
`eration is never there."
`Increased competition also may
`be affecting the gloomy financials.
`"'l'oshiba was getting the benefit
`‘
`in the corporate space frotn prob-
`lems that Compaq had with its ;
`notebooks and IIiM's inability to -
`deliver its 'l‘hinki’ads." said Rob
`Iinderle. an analyst at (iiga infor» .
`mationtiroupduSantatil.tra.(1alif.
`‘
`“Now (Iompaq is very strong. and 3
`IBM is shipping in volume."
`Forthefullyear.ending Marchfii.
`I998. Toshiba expects nonconsoli-
`datedsalestofall I percent fromth
`previous year to $31.4 billion. Prof-
`it for the same period is expected to
`drop I7 percent to $661 million.
`Toshiba (Iorp.. in Tokyo.
`is at
`http-j/www.toshiba.co.jp/.
`
`
`
`
`
`Will the Microsoft suit
`lead to Justice for all?
`
`There’s only one thing that computer companies
`
`fear more than Microsoft: the prospect of gov-
`
`ernment intervention. Despite the public cries
`
`from Sun, Netscape, and others. there is still a
`
`
`
`n‘
`
`V
`-
`
`IlIIVEIllllSFIXM
`mmm
`Contrary to statements made by Novcil representa-
`tives last week. the company now claims that it has
`the technology to automatically distribute its patch
`for the year—2000 bug to clients on NetWore 3.12 net.
`works. Officials had previously said that a patch to fix
`the bug has been developed — it is currently in beta
`testing and available from Novoli's Web site — but
`that It was still trying to develop a means of automat-
`ing the distribution of this to clients.Noveii now says a
`that distribution ls possible using an existing utility.
`According to Coleman Barney, senior director of mar-
`ketlng services at Move", the company‘s Automatic Client
`Upgrade technology can be used to distribute the patch in the
`same way that it can be used for regular client upgrades.
`
`.
`
`MVISIITIIHUNESKSSMHMS
`Sun Microsystems’JavaSoft division I: developing a ring. of draft
`Application Programming Interfaces (APls) governing functions
`such as calendaring, scheduling. printing and database acmthe
`first of these,the Java Mail APl specification, was posted to its Web
`site last wecldhesc now APls will enable developers to build Java
`messaging applications and add messaging functionality to exist-
`ing Java applications. such as word processors and spread-
`sheetszhis [e—maii APII is the first of a now brood of AH: that
`start to get Into the applications space,’ said Carole Amos, Java-
`Soft product marketing manager.
`‘
`
`SYMSEMVIMIfillflmIHI
`Sybase in November plans to begin hm hosting its Adoptive Serv-
`er Anywhere mobile database, which will feature a Java virtual
`machine for executing Java applets within the database. occord—
`ing to a Sybosc sourcaA Java virtual machine ls expect-d to be in-
`cluded in the Adaptive Server server database in 1998.
`
`”mmmm
`Hewlett-Packard said it will implement new molnfrlmo—stylo ar-
`chitectural Improvements into its HP-UX by the fourth quarter of
`1998. HP officials said the technologies are the first important de-
`velopments in HP's alliances with Hitachi and NECThe officials
`said the improvements include an 'exceptlon infrastructure,"
`which detects and responds to kernel-level component problems,
`Improved fault toierance, a "protection key”that affords 'very fine
`granularity of control over which pieces of memory the [itemd]
`module can access'and steps toward HP’s proposed Explicitly
`Parallel Instruction Set Computing. HP has been associated with
`Hitachi since 1989, and with NEC since 1995.
`
`murmuentmnlmmv
`TheOr-do Education division this wooltwiil unveil a testing pro-
`gnmforcertlfyingproficioncylnuuofOndoprod—
`umHKOncloCortified Professional Program Ini-
`tially will provide testing for 0nd. 7.3 database
`administrators. with other tracks planned law for
`ohrnmsuchasthemdmmmdmde
`system administration and npplkamecsts will
`cost $125 ouch.
`'
`
`
`
`
`
`
`
`
` > For the latest is news and updates, turn to
`
`lnfoWor/d Electric at httpzt'lwwwjnfoworld.Lom.
`
`2
`
`1
`
`i
`
`
`
`Iiut before some prosecutor 1ti
`decides to make a play for national
`recognition by hauling Microsoft
`into court to face racketeering -
`lliit
`charges. the industry as a whole
`needs to demystify computers and
`do a better job of educating politi-
`cians. judges. and lay people about
`how technology really works.
`As noted in the article by Bob
`Trott and Lynda Radosevich on
`Page One. whether the browser is '
`a part of the operating system is
`a highly debatable point. even for
`industry experts. And letting a
`judgeorapolitician.at least a this
`stage.bethe one to deter-
`mine the ultimate course
`strong libertarian ethic in this industry.
`of computer innovation
`will be harder to consum-
`In fact. even Sun and Netscape
`just doesn't sound like a
`very good idea. After all.
`mate. and that they per-
`dread what might be in the I’ando-
`it was that kind ofthink-
`sonally will have to spend
`ra's box that the Department of lus-
`ing that led to the mess
`more time and money on
`tice is getting ready to open.
`we now call the telecom-
`political action commit-
`There is a growing concern
`tnunications industry.
`tees to influence policy makers.
`among industry leaders that once
`So thequestion is. do wejust have
`of course. some of this is just
`the government
`is through with
`to hope that the courts will serve us
`Microsoft. it will start taking a
`an inevitable part ofour industry's
`closer look at how the rest of the
`well as the government gets more
`maturity. Although we may fondly
`business is run.
`involved in technology. or is there
`look back at the wild and woolly
`some middle ground that will
`days of the last 20 years. the reality
`And when this happens. industry
`is that our business has become
`effectively allow the computer
`leaders worry that innovation will
`industry to police itself? Write to me
`a core component of the national
`be unnecessarily hampered by legal
`interest.
`at michaei_vizard@infoworld.com.
`reviews. that business alliances
`
`rosmuonutmmmwnumuuwmmmomma.»(Kwanton:spam—ammun-itmmhnxnunwwu,mocmttsmuu~m.s.mtiw. [m
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`http //wwzvtltfowotld.(0m OCTOBER 27, 1997 INFOWORLD 3
`Starbucks Corp. Exhibit 1008
`
`Starbucks Corp. Exhibit 1008
`
`

`

`effectively allow the computer
`is that our business has become
`leaders worry that innovation will
`industryto police itself? Write to me
`:1 core component of the national
`be unnecessarily hampered by legal
`at michaeLvizard@infoworld.com.
`interest.
`reviews. that business alliances
`
`
`
`
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`hnp//ww-.vznfoworld.(om 0(108ER27,1997 mrowoato 3
`Starbucks Corp. Exhibit 1008
`
`Starbucks Corp. Exhibit 1008
`
`

`

`CLIENT/SERVER
`
`Productivity tools
`
`33 brings 3-ll to Windows 95 tile structures
`
`By [elf Wit/sh
`s3 ls AnoiNt; a dimension to pro-
`ductivity tools withfiisilirive 3]),
`designed to let Win ws 95 users
`visuali/e the data on their compute
`er or network.
`L‘ser can see hundreds of tiles
`and directories
`at once using
`\'tsil )ri\'e JD. and they can viewthe
`information through perspective
`wall» or cone trees. officials said.
`The c: toe tree depicts the directory»
`structure hierarchy and the per-
`spettive wall lets users browse files
`across directories based on criteria
`such as sin: or date.
`53. best known for its graphics-
`accelerator cards, developed this
`product using patented compo-
`nents from lnXight Software. a Xe»
`rox l’arc spin off.
`One analyst said \'isil)rive might
`be the right productivity application
`
`‘
`
` 4"
`
`THE (ONE TREE VIEW in Visibrive JD lets
`users graphically View desktop contents.
`
`to break through the corporate 3-1)
`barrier because of its ease of use.
`“I think it's fairly straight ahead."
`said Ralph Rogers. principal analyst
`at Dataquest. in San lose. Calif."lt's
`got two views. both of which are
`very obvious and convenient. We're
`seeing the 3-D board numbers just
`skyrocket. and this is an interesting
`
`
`
`application in that it will
`leverage these board ship-
`ments. which are primari-
`ly for games. into a very
`different space."
`Rogers said Visi[)rive
`wouldbeeven more bene-
`ficial if it provided Web
`site maps via the same
`engine.
`‘
`53's other new product
`is LiveWork 3D, which
`brings real—time 3-D and
`text to office and e-mail
`applications. The LiveWork com-
`ponent appears on toolbars in
`Microsoft. (Iorel. and Lotus office
`suite products. Both products will
`ship in December. LiveWork 31)
`will cost $50. Pricing for Visil)rive
`31) was not yet determined.
`83 lnc.. in Santa Clara.Calif..can
`be reached at (408) 588-8000.
`
`Vendors tailor smart cards for myriad uses
`
`By Andy Summit
`and [nature 'liitifli-
`s'MA 111 (‘A R us are proving more
`.. 5‘n’ “More useful. as vendors int ro-
`du
`products that can run multi-
`ple applications. deliver “single-
`sign-on" functionality.
`transfer
`data with or without contact. offer
`more memory. and provide higher
`security.
`Schlumberger. for example. re-
`cently introduced Version 2.0 of its
`lava—based Cyberflex card that can
`run multiple applications.
`Motorola. which in March set up
`its Smartcard Systems Business. has
`introduced its M-Smart card fami-
`ly that includes contactless cards for
`use in public transportation and
`combination contact-contactless
`cards for applications authorizing
`
`access to PCs and permitting phys-
`ical access to areas.
`Xicor is offering its high—density
`X76F128Y secure smart_card.based
`on its X76Fl28 Secure SerialFlash
`EEPROM chip. The 128Kb Xicor
`products target applications in
`telecommunications. computers.
`security. and identification.
`Gemplus’ GPK4000 smart card.
`with its cryptographic coprocessor.
`can be used tosecurelnternet. in
`
`tranet.and extranet transactions in
`
`applications such as lnternet co
`
`merce and computer security.
`“
`cials said.
`‘
`“We believe that multipurpose
`icards [such as the GPK4000] will be
`foremost in expanding electronic
`economies." according to a newslet-
`ter front Zona Research. a consul:
`
`tancy in Redwood City. Calif.
`GPK4000 cards will be used in
`the upcoming 2.0 release of imag-
`ineCard. a security solution for cor-
`porate applications and Web ser-
`vices jointly developed y Hewlett-
`Packard. lnformix. and emplus.
`Gemplus Corp.. in Montgomery-
`ville. Pa..
`is at http://www.gem
`plus.(0m/. Motorola lnc..in Schau-
`mburg. “L. is at http://wwwmo
`torola.com/. Schlumberger Elec-
`tronic Transactions.
`in Moores—
`town. N.l..is at htth/wwwschlum
`berger.com/. Xicor lnc.. in Milpi»
`tas. Calif. is at http://www.xicor
`.comI.
`
`[auntie Tuaffe is a Paris correspon-
`demfor the IDG News Service.
`on lnfoWorld iifiliule.
`
`v
`
`Applemmwad 21w handheld PCs
`which still hasn’t been disclosed.
`Netl lopper 3.2 Web browser.which
`B)’ [eff Wit/sh
`Jobs has mentioned the eMate 300
`Anti.
`tAs'r wu‘x unveiled its
`works with proxy servers,and Web-
`as a solution for the education mar-
`site authentication features. and it
`Newton MessagePad 2100a hand»
`lets users download Newton soft»
`held personal computer that fea—
`ket. which analysts say might indi~
`tures expanded memory and up
`ware directly to their system.
`cate the Messagel’ad's future.
`“it is too expensive to compete
`graded communications software.
`The Messagel’ad 2100 will be out
`with the other handhelds on the
`in November at a cost of S l .000.
`The Messagel’ad Z 100 targets mo-
`bile users by offering enhanced
`The Newton family of products
`market. and has been quickly losing
`market share.
`i wouldn‘t expect
`— including the eMate 300 — were
`speed; a lo-level. gray-scale easy»
`to-read screen; and an optional key-
`product development to concentrate
`spun off by Apple earlier this year
`board.ofhcials said. It uses Digital's
`as a separate subsidiary. until Steve
`any where else but on the eMate."
`said lames Staten. an analyst at
`[obs took the helm and brought the
`StrongARM SA- 1 l0 processor. and
`it has 4MBofDRAM —- 3MB more
`group back. This was because lobs
`Dataquest. in San lose. Calif.
`believes the products fit into the
`than the Messagel’ad 2000.
`Apple Computer lnc.. in Cuper-
`The 2l00 has AllPen Software's
`tino. Calif. is at (408) 996-2020.
`company's new strategy. much of
`
`Sales-forcepackages
`leverage the Well
`
`By Smnnie Holt
`T wo companies are using the pow-
`er of the Web and client/server ar-
`chitecture to help salespeople pro-
`mote products by drawing on their
`companies' data more effectively.
`Saratoga Systems earlier
`this
`month brought out Avenue. a Win-
`draws-based sales-automation pro-
`gram; Also. this week PowerCerv
`will ship Version 7.0 of its Customer
`Lifecycle Management
`(CLM)
`suite. which
`integrates sales-force au-
`tomation with enterprise
`resource—planning. capa—
`bilities. These products
`are built around Web
`browsers and push tech-
`nology that let salespeople
`find and deliver informa-
`
`future products — more efficiently
`than with unconnected applica-
`tions, officials said.
`Saratoga Systems' Avenue lets
`users compile databases of infor-
`mation salespeople need. such as
`sales and forecast numbers or back-
`ground on customers and leads.
`Tools to help users customize Av-
`enue include database-schema»
`definition utilities, predefined tem-
`
`
`
` tion more quickly.officials
`
`at both companies said.
`New features in CLM
`7.0 are smoother integra-
`tion among all the com-
`ponents. including a common data-
`base that works as a user registry;
`integration of the sales-force au-
`tomation feature with Microsoft's
`Outlook program; and a calendar
`to schedule meetings.
`The idea is to help salespeople
`cultivate further sales with current
`customers — for example. by trac-
`ing the progress of current orders
`and forecasting the availability of
`
`AVENUELEVEMGES the Web to give sales-
`peoplefast access to information.
`
`plates. and Screen Wizard.a screen
`designer.
`Avenue is available immediately
`at a cost of $25,000 per lS-user li-
`cense. CLM 7.0 will be on sale start-
`ing early November at prices from
`51.750 to $2.500 per seat license.
`PowerCerv. in Tampa. Fla..can be
`reached at (813) 226—2600. Sarato-
`ga Systems, in Campbell. Calif. is at
`(408) 37l-9330.
`
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